Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 2221 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (19) Equipment (5) Latches Locks Linkages (10) Service Brakes Hydraulic (18) Unknown Or Other (43)
Communications (1) Equipment Adaptive (7) Power Train (771) Steering (296) Vehicle Speed Control (726)
Electrical System (190) Exterior Lighting (5) Seat Belts (2) Structure (34) Visibility (16)
Electronic Stability Control (58) Fuel Propulsion System (322) Seats (24) Suspension (15) Visibility Wiper (3)
Engine (574) Fuel System Gasoline (198) Service Brakes (36) Tires (10) Wheels (76)
Engine And Engine Cooling (89) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (4)

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ComplaintDescription

SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER

6/19/2015 - CINCINNATI , OH
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

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ELECTRICAL SYSTEM

6/19/2015 - CINCINNATI , OH
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

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AIR BAGS

6/19/2015 - CINCINNATI , OH
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

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STRUCTURE: BODY: DOOR

6/18/2015 - FORKED RIVER , NJ
THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR BY OPENING THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

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ENGINE

6/18/2015 - ATKINSOM, NH
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM.

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ELECTRICAL SYSTEM

6/18/2015 - ATKINSOM, NH
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM.

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AIR BAGS

6/18/2015 - ATKINSOM, NH
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM.

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STEERING

6/17/2015 - COLLEGEVILLE, PA
THE POWER STEERING FROZE AND I WAS UNABLE TO STEER THE CAR. THE POWER STEERING FAULT INDICATOR CAME ON IN THE DISPLAY AREA. I HAVE EXPERIENCED THIS, BRIEFLY, MANY TIMES RIGHT AFTER STARTING THE CAR. THIS WAS THE FIRST TIME WHILE THE CAR WAS ALREADY IN GEAR. LUCKILY I WAS JUST TRYING TO GET OFF MY DRIVEWAY AT THE TIME.

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STEERING

6/15/2015 - YPSILANTI, MI
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.

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POWER TRAIN

6/15/2015 - YPSILANTI, MI
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.

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