Power Train Problem on the 2010 FORD FUSION
Car problem(s) with the 2010 FORD FUSION.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Power Train
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Jun 17, 2013 - Sedro Woolley, WA - Power Train
2010 FORD FUSION -- HAD TO REPLACE TRANS AXLE DUE TO POOR SURFACE ROUGHNESS ON PART AND IT WORE THE SEALS, FOUND BY PUDDLE OF TRANNY FLUID IN GARAGE. A KNOWN ISSUE, FORD HAD A KIT TO REPAIR. LOCAL TRANS SHOP FOUND ABOUT THE ISSUE. OF COURSE NO RECALL. NOW TRANSMISSION SLIPS WHILE ACCELERATING, AND DECELERATING BEFORE JERKILY SHIFTING IN GEAR.
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Jun 17, 2013 - Racine, WI - Power Train
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON WHEN THE WRENCH LIGHT LIT UP AND THE CAR STARTED TO SLOW. IT DID NOT RESPOND TO THE GAS PEDAL. I PULLED OVER, RESTARTED THE CAR, AND ALL WAS FINE UNTIL 10 MILES LATER WHEN THE CHECK ENGINE LIGHT WENT ON, BUT THE CAR CONTINUED TO DRIVE. I PULLED OFF AND DROVE HOME. THE NEXT DAY, THE CHECK ENGINE LIGHT TURNED ON WHEN I STARTED THE CAR, BUT TURNED OFF A FEW MINUTES LATER. THE CAR KILLED TWICE ON SURFACE STREETS, WITH NO CHECK ENGINE LIGHT. GARAGE HAS IDENTIFIED THE PROBLEM AS THE "THROTTLE BODY WIRE."
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Jun 15, 2013 - Florence, SC - Power Train
WAS DRIVING DOWN HIGHWAY APPOX 40 MPH AND VEHICLE SHUT OFF, COASTED TO SIDE OF RODE, TURNED KEY TWICE, NO LUCK, THEN 3RD TIME IT CRANKED BACK UP, THEN DROVE SLOWLY ANOTHER MILE TO HOME.SCARED ME, HAVING RECENTLY BEEN IN AN AUTO ACCIDENT (NO FAULT OF MY OWN) COULD HAVE EASILY BEEN REAR ENDED AGAIN!!! MAYBE A TROTTLE BODY ISSUE THAT NEEDS TO BE RECALLED???
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Jun 11, 2013 - Columbia, MD - Power Train
DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC VEHICLE STALLED WRENCH LIGHT CAME ON AND WOULD NOT ACCELERATE VEHICLE CREEPED AT LESS THAN 5 MPH WHEN I FINALLY GOT TO A SAFE PLACE TO PULL OVER I SHUT VEHICLE OFF WRENCH LIGHT GONE AND VEHICLE WORKED FINE. I TOOK IT TO DEALERSHIP THEY SAID IT WAS THROTTLE BODY CHARGED ME $596 TO REPLACE THEY SAID IT WAS COMMON. HOWEVER SHOULDN'T THIS BE A RECALL SINCE IT IS SO DANGEROUS.
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Jun 11, 2013 - Schertz , TX - Power Train
WHILE TRAVELING ON INTERSTATE, VEHICLE LOST POWER TO THE ACCELERATOR, BUT LIGHTS, RADIO ETC. ALL REMAINED ON. A WRENCH SYMBOL WAS ILLUMINATED ON THE DASH. AFTER COASTING TO THE SHOULDER, I PLACED THE VEHICLE IN PARK AND IT SHUTTERED AND SHOOK UNTIL I TURNED OFF THE IGNITION. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES, AND THE WRENCH LIGHT WAS OFF AND THE CAR RESUMED NORMAL FUNCTIONING. THE SAME THING HAPPENED AGAIN WITHIN A WEEK OF THE FIRST INCIDENT, AND AGAIN THE VEHICLE RETURNED TO NORMAL OPERATION AFTER SHUTTING OFF THE ENGINE. THE CAR HAD NO FURTHER INCIDENTS UNTIL MAY OF 2013. FOR A WEEK EVERY TIME THE VEHICLE WAS DRIVEN IT DIED, PARTICULARLY WHEN TRYING TO GET UP TO SPEED. AT THIS POINT THE MILEAGE IS AROUND 42K MILES. AFTER NEARLY BEING HIT BY AN 18-WHEELER WHEN TRYING TO JOIN THE INTERSTATE, I PROMPTLY DROVE THE CAR TO THE DEALERSHIP FROM WHICH IT WAS PURCHASED. I WAS ADVISED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. AT THIS POINT THE CAR HAS BEEN LEFT AT THE SERVICE DEPARTMENT OF THE DEALERSHIP BECAUSE IT IS ON BACKORDER FOR AT LEAST TWO WEEKS. IN THE MEANTIME I HAVE FILED A COMPLAINT WITH THE FORD MOTOR COMPANY CUSTOMER COMPLAINT DEPARTMENT. I AM WONDERING IF FORD IS WAITING FOR SOMEONE TO BE KILLED OR SERIOUSLY INJURED BEFORE THEY ISSUE A RECALL ON AN OBVIOUS FAULTY PART!
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Jun 08, 2013 - Encinitas, CA - Power Train
WAS DRIVING ON THE FREEWAY WITH CRUISE CONTROL ON AND ALL OF A SUDDEN THE CAR SHOOK AND THERE WAS A BEEP AND THEN MY WRENCH LIGHT CAME ON AND STARTED LOSING SPEED FAST. WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF AND THEN TURNED IT BACK ON. WAS ABLE TO DRIVE A FEW HUNDRED YARDS WHEN IT HAPPENED AGAINST THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE DEALER AND WITH IN 30 MINUTES TOLD ME WAS THE THROTTLE BODY INTAKE WITH AN ERROR CODE OF P2111. COULD HAVE GOTTEN BAD QUICKLY.
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Jun 06, 2013 - Coushatta, LA - Power Train
MY PURCHASED MY CAR WITH 25 MILES ON IT IN 2010 AND THE FIRST TIME WAS IN 2013 JAN, WITH ABOUT 35000 MILES ON IT WHEN I WAS IN HEAVY BATON ROUGE TRAFFIC PULLING ONTO THE STREET AND MY CAR LOST POWER AND WOULD NOT ACCELERATE. THE WRENCH LIGHT APPEARED, I MANAGED TO PULL BACK OFF THE ROAD AND TURNED THE CAR OFF. AFTER LOOKING IN MY MANUAL I SAW THAT IT COULD POSSIBLE BE A THROTTLE PROBLEM. I STARTED THE CAR BACK UP AND IT DROVE NORMALLY. I HAD FORD DEALERSHIP INSPECT THE VEHICLE WHICH THEY SAID IT DIDN'T APPEAR TO HAVE ANY PROBLEM. HOWEVER I AM REGISTERING A COMPLAINT BECAUSE I THOUGHT I WAS PURCHASING A RELIABLE VEHICLE. LOSING POWER IS A VERY SERIOUS PROBLEM AND COULD CAUSE ACCIDENTS. FORD PLEASE RECALL. WHY SHOULD THE CUSTOMER BE RESPONSIBLE FOR A DEFECTIVE PART, WHY IS FORD NOT STANDING BEHIND IT QUALITY VEHICLES?
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Jun 05, 2013 - Lexington, KY - Power Train
DRIVING HOME FROM WORK GOING ABOUT 60 MPH AND THE WRENCH LIGHT CAME ON UNEXPECTEDLY AND MY CAR STOPPED TAKING ANY GAS. THE THROTTLE STOPPED WORKING COMPLETELY AND I JUST BARELY MADE IT TO THE SHOULDER BEFORE MY CAR STOPPED COMPLETELY ON A BUSY HIGHWAY. WAS TOWED TO THE DEALERSHIP WHERE NO ONE WAS THERE TO LOOK AT IT BECAUSE IT WAS ABOUT 6PM. WENT BACK THE NEXT DAY AND WAS TOLD IT'S THE THROTTLE BODY AND IT WOULD BE ORDERED ON MONDAY. I RECEIVED A CALL MONDAY MORNING STATING THE PIECE WOULD BE IN THE NEXT EVENING AND TO DROP MY CAR OFF WEDNESDAY. I TAKE MY CAR BACK ON WEDNESDAY MORNING AND HAVE SOMEONE AT MY WORK PICK ME UP. THEY FAILED TO TELL ME THIS BEFORE LEAVING BUT THE PIECE IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL COME IN TO BE FIXED... AFTER I WAS ALREADY AT WORK! WHAT POOR CUSTOMER SERVICE! NOW I HAVE TO DRIVE A CAR THAT COULD FAIL AND STOP ACCELERATING AT ANY MOMENT BECAUSE FORD DOESN'T KNOW HOW TO TAKE CARE OF THEIR CUSTOMERS PROPERLY. THIS PART SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING ISSUES THAT THE PART IS ON BACK ORDER AND YOU HAVE PEOPLE DRIVING WITH VEHICLES THAT COULD JUST STOP WORKING AT ANY TIME AND ANY SPEED. IT'S COMPLETELY UNPROFESSIONAL.
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Jun 04, 2013 - Sterling Heights, MI - Power Train
DRIVING APPROXIMATELY 35 MPH WHILE CHANGING LANES AND CAR LOST POWER; WRENCH INDICATOR DID APPEAR. THIRD INSTANCE OF THIS HAPPENING - FIRST TWO INCIDENTS OCCURRED IN FIRST YEAR OF OWNING VEHICLE; WRENCH INDICATOR DID NOT APPEAR IN THESE OCCURRENCES. VEHICLE CURRENTLY BEING SERVICED FOR THIS PROBLEM AS WELL AS RECURRING LAG IN ACCELERATION. THIS VEHICLE HAS ALSO BEEN SERVICED IN THE PAST FOR THE AFOREMENTIONED ISSUES AS WELL AS: JERK AND CLUNK WHEN REVERSING, UNEXPECTED REV IN RPMS, AND SLIPPING WHEN GEARS CHANGE. THIS IS A FUSION WITH THE 6F35 AUTOMATIC TRANSMISSION. AS USUAL, DEALER HAS SAID IF THE CODE DOESN'T REGISTER OR IF THEY CAN'T RECREATE THE ISSUE WHEN OUT FOR A TEST DRIVE THEN THEY WILL HAVE TO NOTE IT AS NO PROBLEM FOUND.
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Jun 04, 2013 - Fresno, CA - Power Train
VEHICLE HAD NO THROTTLE RESPONSE, AND HAD TO COAST TO A STOP. INCIDENT HAPPENED MANY TIMES PRIOR TO THE DATE SHOWN, BUT DID NOT HAVE SPECIFIC DATE AND MILEAGE. IN CONDUCTING WEB RESEARCH, THE PROBLEM IS ENDEMIC WITH MANY FORD PRODUCTION YEARS AND MODELS, AND FORD HAS THUS FAR REFUSED TO ISSUE A RECALL, OR TO PROVIDE ANY OUT-OF-WARRANTY RELIEF. ACCORDING TO MY RESEARCH, THE PART INVOLVED IS A "THROTTLE BODY," AND THERE HAVE BEEN AT LEAST 9,000 COMPLAINTS ABOUT THIS ISSUE. THIS IS AN EXTREMELY DANGEROUS SITUATION SINCE THE CAR RANDOMLY STOPS, AND THE ONLY KNOWN REMEDY IS TO STOP THE CAR, WAIT A TIME, AND THEN RESTART IT. TO THE BEST I CAN FIND OUT, THE THROTTLE BODY IS PART OF THE POWER TRAIN, WHICH IS WHY THAT DESCRIPTION WAS CHOSEN'
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May 29, 2013 - Lanesville, IN - Power Train
WHILE IN HEAVY RUSH-HOUR TRAFFIC ON INTERSTATE 64W NEAR THE 121 MILE MARKER IN INDIANA, THE VEHICLE LOST POWER ABRUPTLY, STARTED TO RUN ROUGHLY AND WOULD NOT RESPOND TO THROTTLE INPUT. THE WRENCH LIGHT APPEARED ON THE INSTRUMENT CLUSTER AND RPMS WERE UNSTEADY, CYCLING ERRATICALLY BETWEEN 800-1,100 RPM. THIS STRETCH OF INTERSTATE IS A THREE-LANE, LONG UPHILL GRADE AND THE INCIDENT OCCURRED GOING UP THIS GRADE. I TURNED ON MY EMERGENCY FLASHERS, ROLLED MY WINDOW DOWN TO SIGNAL BY HAND TO OTHER DRIVERS MY INTENT AND BARELY MADE IT ACROSS THE LANES OF TRAFFIC INTO THE EMERGENCY LANE WITHOUT CAUSING AN ACCIDENT. MANY OTHER DRIVERS NEEDED TO SWERVE OR BRAKE HARD TO AVOID ME DUE TO THE RAPID DECELERATION. THE SHUDDERING CONTINUED WHETHER THE VEHICLE GEAR SELECTOR WAS IN PARK, NEUTRAL, OR DRIVE. I TRIED TO CONTINUE DRIVING ON IN THE EMERGENCY LANE TO THE NEXT EXIT BUT ON THAT UPHILL GRADE THE VEHICLE WAS ONLY CAPABLE OF 2-3MPH. I DECIDED THAT I SHOULD STOP JUST SHORT OF AN EMERGENCY LANE NARROWING. AFTER TURNING THE VEHICLE ON AND OFF THREE TIMES TRYING UNSUCCESSFULLY TO REMEDY THE SITUATION, I TURNED THE VEHICLE OFF, OPENED THE HOOD, AND CALLED FOR ASSISTANCE. AFTER ABOUT 10 MINUTES, I STARTED THE CAR AGAIN AND THE PROBLEM WAS NO LONGER PRESENT. I DROVE THE VEHICLE TO THE REPAIR SHOP AND I AM CURRENTLY AWAITING THEIR DIAGNOSIS. THIS WAS A SERIOUS SITUATION AND LUCKILY THERE WERE NO ACCIDENTS AND NO ONE WAS INJURED.
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May 29, 2013 - Spanaway, WA - Power Train
MY WIFE WAS DRIVING ON THE MAIN MAJOR HIGHWAY TWO WEEKS AGO AROUND 45 MILES PER HOUR. THE CAR LOST ALL ACCELERATION. SHE HAD TO DODGE MOVING TRAFFIC TO PULL OVER WITH NO POWER. AFTER SHE SHUT THE CAR OFF IT STARTED AGAIN WITHOUT ISSUES. YESTERDAY I WAS DRIVING ABOUT 40 AND ALSO LOST ACCELERATION BUT STILL HAD POWER, IT WAS WEIRED THE CAR WAS STILL ON, BUT THE YELLOW "WRENCH LIGHT" CAME ON INDICATING IT WAS A THROTTLE CONTROL TRANSMISSION PROBLEM! I PULLED OVER PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR WITH OUT A PROBLEM. ITS ONLY 2010 FUSION SO WE SHOULDN'T BE HAVING THIS ISSUE... IN THESE TWO INCIDENTS AN EXPERIENCED DRIVER WAS BEHIND THE WHEEL MY SON HAS STARTED DRIVING AND THIS IS A RECEIPT FOR DISASTER OR WORSE! FROM WHAT THE FORD DEALER MENTIONED IT COULD BE THE THROTTLE BODY PROBLEM AND IT'S NOT COVERED UNDER WARRANTY. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPAINTS I HAVE READ BEFORE SOMEONE ISN'T SO LUCKY IN TRAFFIC. "FORD MOTOR COMPANY", LETS NOT WAIT FOR SERIOUS INJURY OR DEATH TO ADDRESS THIS ISSUE! RECALL ACTIONS NEED TO BE TAKEN ASAP "BEFORE" A SERIOUS INCIDENT !
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May 29, 2013 - Lexington, NC - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE WARNING ICON REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES WHILE THE CONTACT TRAVELED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,650.
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May 28, 2013 - Charlottesville, VA - Power Train
I WAS DRIVING ON A MAJOR HIGHWAY IN TOWN GOING ABOUT 45 MILES PER HOUR. THE CAR STARTED SHAKING VIOLENTLY AND I COULD NOT ACCELERATE. I HAD TO DODGE MOVING TRAFFIC WHILE MY CAR SHUT DOWN. I HAD TO PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR. A YELLOW WRENCH LIGHT CAME ON WHILE THE CAR WAS SHAKING. I WAS ABLE TO AVOID GETTING INTO AN ACCIDENT, HOWEVER I WAS FEARFUL FOR MY LIFE. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPAINTS I HAVE READ. IT IS BEYOND ME HOW THIS IS NOT UNDER WARRANTY, CONSIDERING MY CAR IS LESS THAN 5 YEARS OLD AND DOESN'T EVEN HAVE 40K MILES ON IT. AFTER A TOW TO THE LOCAL FORD DEALERSHIP, I WAS TOLD (4 DAYS LATER) THAT IT WAS THE THROTTLE BODY AND IT'S NOT COVERED UNDER WARRANTY.
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May 27, 2013 - Fortville, IN - Power Train
DRIVING AT APPROXIMATELY 50 MILES/HR WHEN THE CAR STARTED TO HESITATE, THEN NO ACCELERATION AND THE WRENCH LIGHT CAME ON. IMMEDIATELY TURNED ON MY FLASHERS AND PULLED THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND SITTING THERE FOR ABOUT 5 MINUTES I WAS ABLE TO GET THE CAR SAFELY OFF THE ROAD.
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May 26, 2013 - Gillespie, IL - Power Train
THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANUEVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? ## VIN FAILED ##
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May 24, 2013 - Livingston, TN - Power Train
WHEN I PULLED OUT INTO TRAFFIC LEAVING WORK, THE ENGINE WENT IDLE AND THE WRENCH LIGHT CAME ON. LOST ALL ACCELARATION. FROM ALL THE COMPLAINTS OF THE SAME ISSUE WITH THE THROTTLE BODY, REALLY HOPE THIS GETS RESOLVED..
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May 24, 2013 - Fairfield, OH - Power Train
I WAS DRIVING AND SUDDENLY THE CAR HAD GONE LIMP AS IF IT WAS LOSING POWER. THE WRENCH LIGHT COMES ON AND I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD WHILE MY CAR BEGAN JERKING. I SHUT OFF THE ENGINE THEN RESTARTED AND THE WRENCH LIGHT HAD GONE OFF AND THE CAR DROVE FINE. THE NEXT DAY IT HAPPENED AGAIN. I DECIDED TO TAKE IT TO THE FORD DEALERSHIP AND ON MY WAY THERE THE CAR STALLED OUT ON ME TWICE MORE WHILE ON THE HIGHWAY ENROUTE TO THE DEALARSHIP. I WAS INFORMED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. IT WILL COST ME SOMEWHERE AROUND $400 AND THE PARTS (THROTTLE BODY) ARE ON BACK ORDER BY THE MANUFACTURER AND THE FORD DEALERSHIP SAYS THAT THEY DO NOT KNOW WHEN THEY ARE TO BE EXPECTED IN FROM THE MANUFACTURER. I CALLED AROUND TO DIFFERENT AUTOPART STORES AND OTHER FORD REPAIR SHOPS AND EVERYONE IS SAYING THE SAME THING. NO ONE KNOWS WHEN THE PART WILL BE AVAILABLE BY THE MANUFACTURER. THIS TELLS ME THAT THIS IS A HUGE PROBLEM FOR THESE PARTS TO BE ON BACK ORDER AND NO ONE IS ABSORBING THE COSTS FOR A RENTAL CAR WHILE FORD TRY WORK ON THE PROBLEM. SUCH A HORRIBLE TIME TO OWN A FORD FUSION RIGHT NOW. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. IT'S LIKE THEY DO NOT EVEN CAR ABOUT THEIR CONSUMERS. SOOOO DISAPPOINTING.
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May 23, 2013 - Rochester Hills, MI - Power Train
MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT ARROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BINKING RAPIDLY. SHE COULD NOT ACCELARATE EVEN THOUGH IS WAS PRESSING THE ACCELATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDRING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTINGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION TROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFEFTY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS.
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May 22, 2013 - Chicago, IL - Power Train
THE FIRST INCIDENT OCCURRED A MONTH AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH (THROTTLE CONTROL/TRANSMISSION) LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THEVEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. I CALLED THE SERVICE CENTER AT THE FORD DEALERSHIP TO FIND OUT IF I SHOULD HAVE THIS CHECKED OUT AND WAS TOLD NO SINCE THE LIGHT WAS NO LONGER ON. TODAY(5/22/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 50 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I AGAIN PULLED OVER AND TURNED THE CAR OFF AGAIN. THIS CONTINUED TO HAPPEN SEVERAL MORE TIMES ON MY DRIVE HOME. I AM HAVING THE CAR TOWED TO A FORD DEALERSHIP TOMORROW TO FIND OUT THE CAUSE. THIS IS VERY DANGEROUS AND THERE WERE SEVERAL TIMES THAT I HAD TO QUICKLY PUT MY HAZARDS ON AND GET TO THE SHOULDER, LUCKILY NEVER CAUSING AN ACCIDENT. ## VIN FAILED ##
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May 21, 2013 - Cincinnati, OH - Power Train
THIS SITUATION FIRST CAME TO MY ATTENTION ABOUT 2 MONTHS AGO PULLING OUT OF MY DRIVEWAY. THE CAR STALLED AND WAS UNABLE TO PRESS THE GAS AND THEN PUTTERED OUT AND SHOOK VIOLENTLY WITH THE CHECK WRENCH SHOWING. I TURNED THE CAR OFF AND THEN STARTED THE CAR AND DROVE OFF. I WAS VERY CONCERNED WHEN THIS HAPPENED AND CALLED THE FORD DEALERSHIP, THEY STATED THAT IT IS MOST LIKELY A THROTTLE BODY OR MAYBE IT WAS JUST A BAD BATCH OF GAS. THEY STATED NOT TO GET IT CHECK UNTIL IT HAPPENS AGAIN, SO OVER THIS WEEKED AT ALL TIMES I'M HEADING OUT TO MY FRIENDS CAMP GROUND 80 MILES AWAY FROM WHERE I LIVE. WHILE DRIVING ON THE HIGHWAY THE WRENCH WENT ON AND I COULD NOT PRESS THE ACCELERATOR AT 70MPH. I PULLED OVER TO THE SHOULDER AND TURNED IT OFF AS IT PUTTERED AGAIN. IT STARTED UP AND I WAS ALREADY 60 MILES INTO THE TRIP SO I WENT ON AND 10 MILES MORE DOWN THE ROAD IT STALLED AGAIN AT 60MPH. I FINALLY WAS ABLE TO GET OFF AT THE EXIT AND IT STALLED ABOUT ANOTHER 15 MILES ON A COUNTRY ROAD GOING ABOUT 50MPH WITH NOW WHERE TO PULL OVER AND AT THE BOTTOM OF A HILL. IF A CAR WOULD OF BEEN FOLLOWING ME, IT MOST LIKELY WOULD OF SMASHED INTO MY REAR END WITH THEM NOT BEING ABLE TO STOP IN TIME. . I HAD TO GET THE CAR TOWED 80MILES TO A DEALER SHIP BUT WAS GOING TO CHANGE OUT THE PART MYSELF BUT ALL THE FORD PARTS PLACE ARE OUT OF THE THROTTLE BODY AND THEY HAVE CARS THAT HAVE BEEN WAITING ON THROTTLE BODIES FOR WEEKS. I KNOW IT WAS A THROTTLE BODY BECAUSE OF THE COMPLAINTS ALL OVER THE INTERNET WITH THE 2010 FUSION AND ALSO THE CODE THAT THE COMPUTER READ OFF THAT I BORROWED FORM AUTOZONE. THIS IS NOW GOING TO SIT AT THE DEALERSHIP FOR WEEKS AND THEY ARE TO CHARGE ME ABOUT 500 DOLLARS FOR A CAR PART THAT HAS ONLY 28000 MILES ON IT AND SERIOUS PROBLEMS WITH MALFUNCITONING THROTTLE BODY REPLACEMENTS DO TO ELECTRICAL OR WHATEVER LEMON PART
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May 20, 2013 - Maumelle, AR - Power Train
WAS DRIVING ON THE FREEWAY AT A CONSTANT SPEED WHEN THE CAR LOST ACCELERATION AND THE WRENCH LIGHT CAME ON. PULLED TO SHOULDER AND CAR SHOOK UNTIL I SHUT THE IGNITION OFF. STARTED BACK UP FINE AND WAS ABLE TO DRIVE AGAIN. IT REPEATED THIS 4 TIMES WITHIN AN HOUR. STILL WAITING ON DEALERSHIP TO "DIAGNOSE" THE PROBLEM SINCE THE CHECK ENGINE LIGHT IS NO LONGER ON. BELIEVE THAT IT IS THE THROTTLE BODY.
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May 16, 2013 - Rockford, MI - Power Train
THIS HAS HAPPENED SEVERAL TIMES. AS I AM DRIVING DOWN THE ROAD BOTH ACCELERATING OR AT A CONSTANT SPEED, THE WRENCH LIGHT WILL COME ON AND THE VEHICLE WITH NO LONGER HAVE THROTTLE ABILITIES. I HAVE TO PULL OFF TO THE SHOULDER OF THE ROAD BECAUSE NOTHING WORKS. AS THE VEHICLE STOPS AND I SHIFT INTO NEUTRAL, THE VEHICLE SHAKES EXCESSIVELY. I SHUT THE VEHICLE OFF, WAIT A MINUTE, TURN IT BACK ON AND THE WRENCH IS GONE AND THE VEHICLE RUNS PROPERLY UNTIL THE NEXT OCCURRENCE. FORD HAS BEEN NOTIFIED ABOUT THIS FOR YEARS AND REFUSES TO PUT OUT A RECALL ON THE THROTTLE BODY WHICH IS THE PROBLEM.
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May 15, 2013 - Huntington Woods, MI - Power Train
I HAVE ALREADY FILED A COMPLAINT ABOUT THIS ISSUE - PREVIOUS ODI # 10499938. THE CAR IS IN A FORWARD MOTION WHEN IT ALL OF A SUDDEN LOSES ALL POWER WHEN PRESSING ON THE GAS PEDAL. IT JERKS, SHIMMIES ETC. AND MOVES FORWARD BY INCHES OR NOT AT ALL. PREVIOUSLY THIS HAS HAPPENED AND I TOOK THE CAR TO A DEALER WHO PUT A "RECORDER" ON IT, AND OVER 2-3 WEEKS WENT BY AND IT NEVER DID IT AGAIN. THIS WAS IN LATE 2012, EARLY 2013. NOW THE WEATHER HAS WARMED UP AND STARTING ON MAY 4, 2013 THE CAR HAS DONE THIS SAME BEHAVIOR EVERY DAY AT LEAST 2X PER DAY OR MORE. WE HAVE IT AT THE DEALERSHIP WHO PREVIOUSLY PUT THE RECORDER ON IT ( AND WHOM HAD A SERVICE PERSON WORKING THERE AT THE TIME HAT TOLD ME HE FELT IT WAS DEFECTIVE THROTTLE BODY) . THEY JUST CALLED US AND TOLD US THEY HAVE NOW BEEN ABLE TO GET CODES FOR THE PROBLEM AND IT IS A DEFECTIVE THROTTLE BODY AND IT WILL COST US CLOSE TO $700 TO FIX THE PROBLEM. THIS IS MY FIRST FORD CAR AND IT WILL BE MY LAST IF THEY DON'T TAKE CARE OF THIS UNDER WARRANTY. THIS PROBLEM IS ALL OVER CAR WEBSITES AND HAS BEEN FOR SOME TIME.
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May 13, 2013 - Duluth, MN - Power Train
TRANSMISSION IS SHIFTING VERY HARD AND SLIPPING. IT WILL JERK THE WHOLE CAR AND SOMETIMES NOT MOVE AT ALL AND REV UP TO 4000RPM. I HAVE CALLED MY LOCAL DEALERSHIP TO SETUP AN APPOINTMENT AND THEY WONT EVEN LOOK AT IT.
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May 11, 2013 - Bonaire, GA - Power Train
VEHICLE WAS TRAVELLING APPROXIMATELY 20-25 MPH WHEN POWER WAS ABRUPTLY REDUCED AND THE ENGINE WENT INTO A ROUGH IDLE. THE WRENCH LIGHT ON THE DASH ILLUMINATED. THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. POWER STEERING AND POWER BRAKES WERE NOT AFFECTED. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING, THE CAR RAN FINE AND I PROCEEDED HOME WITHOUT INCIDENT. THE NEXT MORNING, THE CAR STARTED FINE, BUT A HALF MILE LATER THE CAR'S POWER WAS AGAIN REDUCED WITH A ROUGH IDLE. THE WRENCH LIGHT ILLUMINATED AGAIN. I STOPPED SAFELY AND TURNED OFF THE ENGINE. I RESTARTED THE CAR SEVERAL TIMES; EACH TIME POWER WAS REDUCED AND THE CAR WAS SHAKING AND SHUDDERING. I LIMPED BACK HOME AND CALLED A TOW COMPANY TO TOW THE CAR TO THE DEALER. THE DIAGNOSIS WAS A FAILED THROTTLE BODY. DEALERSHIP REPLACED THROTTLE BODY.
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May 10, 2013 - Sedalia, MO - Power Train
TRAVELING APPROXIMATELY 70-75 MPH ON US HIGHWAY VEHICLE LOST POWER AND ENTERED INTO A LIMITED POWER "LIMP HOME" MODE, DROPPING ENGINE TO IDLE SPEED AND CAUSING A WRENCH LIGHT TO ACTIVATE ON THE DASH AND ACTIVATION OF "CHECK ENGINE" LIGHT. VEHICLE LOSING POWER NEARLY RESULTED IN MOTOR VEHICLE COLLISION WITH OTHER VEHICLES. AFTER MOVING TO SHOULDER OF ROADWAY AND SHUTTING OFF VEHICLE AND TURNING IT BACK ON THE PROBLEM CORRECTED FOR APPROXIMATELY 2 MILES WHERE ISSUE OCCURRED AGAIN, THIS TIME AT SPEEDS APPROXIMATELY 60 MPH. AFTER SHUTTING OFF AND POWERING BACK ON VEHICLE THE PROBLEM AGAIN CORRECTED FOR LESS THAN A MILE. VEHICLE CONTINUED SAME PROBLEM AFTER SHUTDOWN ANOTHER 8 TIMES WITHIN 5 MILES. ONLY ROADSIDE CORRECTION TO ISSUE WAS TO REMOVE NEGATIVE BATTERY CABLE TO RESET COMPUTER. AFTER COMPLETING THIS TASK VEHICLE WOULD RUN NORMALLY FOR APPROXIMATELY 10 MILES WHERE ISSUE WOULD RETURN. VEHICLE WAS TAKEN TO SHOP WHERE A DIAGNOSTIC COMPUTER SHOWED CODES OF P2112 AND P2111, THROTTLE ACTUATOR STUCK OPEN AND THROTTLE ACTUATOR STUCK CLOSED. REQUIRED REPAIR APPEARS TO BE COMPLETE REMOVAL AND REPLACEMENT OF ELECTRONIC THROTTLE BODY ASSEMBLY.
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May 10, 2013 - Livonia, MI - Power Train
DRIVING ON EXPRESSWAY THE CAR QUICKLY AND RANDOMLY LOST ACCELERATION AND JERKED VIOLENTLY. I WAS DRIVING IN THE MIDDLE LANE AND NEARLY WAS REAR ENDED BY VEHICLE BEHIND ME. I WAS ABLE TO PUT CAR IN NEUTRAL AND MOVE OVER TO THE SHOULDER. TURNED CAR OFF, THEN BACK ON AND THE PROBLEM SEEMED TO BE FIXED. CALLED FORD DEALERSHIP AND THEY SAID IT SOUNDS LIKE MY ELECTRONIC THROTTLE CONTROL AS THIS IS A COMMON ISSUE IN MY VEHICLE. THIS FIX IS NOT COVERED BY WARRANTY OR RECALLED BY FORD. NOT ONLY THAT BUT I WAS NOT NOTIFIED BY FORD THAT THIS IS A KNOWN ISSUE AND SHOULD GET IT FIXED (AS IT NEARLY CAUSED AN ACCIDENT ON EXPRESSWAY). TWO DAYS LATER SAME ISSUE HAPPENED AGAIN. LUCKILY NO TRAFFIC WAS NEARBY AS THIS MAY HAVE CAUSED YET ANOTHER ACCIDENT.
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May 10, 2013 - Jamesville, NY - Power Train
STARTED TO ACCELERATE AFTER BEING STOPPED AT A STOP LIGHT WHEN THE CAR MADE A LOUD NOISE, SHUDDERED, AND THEN LOST ALL POWER AND WOULD NOT ACCELERATE NO MATTER HOW HARD THE GAS WAS PRESSED CAUSING ME TO BE STUCK IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT INDICATING A TRANSMISSION FAILURE WAS INDICATED ON THE DASH. I WAS ABLE TO LIMP ALONG AT <5 MPH TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND THEN RESTARTING CLEARED THE ERROR CODE ON THE DASH AND I WAS ABLE TO DRIVE THE REMAINING 0.5 MILES TO WORK. CALLING FORD THEY INDICATED THERE WAS NOTHING THEY COULD DO BECAUSE THE ERROR CODE WAS CLEARED.
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May 06, 2013 - Pottstown, PA - Power Train
I WAS ACCELERATING AFTER GOING THROUGH A TRAFFIC LIGHT AND THE CAR WAS NOT RESPONSIVE TO THE ACCELERATION. I LOOKED DOWN AT INSTRUMENT PANEL AND NOTICED THAT THE THROTTLE CONTROLLER/TRANSMISSION LIGHT WAS LIT UP. I STEPPED ON THE GAS MORE BUT THE CAR JUST SLOWED DOWN TO THE POINT WHERE I HAD TO MOVE TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, PUT THE EMERGENCY FLASHERS ON AND SHUT IT OFF. WHEN I TURNED THE CAR ON AGAIN, THE INSTRUMENT PANEL LIGHT WAS OFF AND THE CAR SEEMED TO OPERATE NORMALLY. ON A SEPARATE NOTE, I HAVE NOTICED THAT THE CAR CLUNKS WHEN REVERSING (ONCE CLUNKED SO VIOLENTLY THAT THE CAN OF SODA IN THE DOOR FLEW UP AND SPLASHED UP THE DOOR) AND OCCASIONALLY THERE IS ACCELERATION HESITATION FROM 2ND TO THIRD GEAR.
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May 06, 2013 - Canoga Park, CA - Power Train
I WAS TRAVELING AT 65MPH DOWN THE FREEWAY WHEN THERE WAS A SUDDEN JOLT AND THE ACCELERATOR PEDAL STOPPED RESPONDING AND THE ENGINE IDLED AT 500-600 RPM. THE ENGINE AND WRENCH LIGHTS CAME ON. I SLOWLY PULLED OVER TO THE SIDE OF THE ROAD. THE CAR WAS SHAKING BADLY. I TURNED THE CAR OFF AND RESTARTED AGAIN AND THE PROBLEM WENT AWAY. I TOOK OFF BUT IN LESS THAN 2 MINUTES IT HAPPENED AGAIN. I HAD TO TOW THE CAR TO THE DEALER. TURNS OUT IT'S THE ELECTRONIC THROTTLE BODY (PART# DS7Z9E926A) AND THEY CHARGED ME $380 TO REPLACE IT. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL VEHICLE. I'M SURPRISED FORD ISSUED A RECALL ON "SUSPECTED" FAULTY WHEEL STUDS BUT NOT AN ISSUE AS BIG AS THROTTLE BODY WITH NUMEROUS COMPLAINTS. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY IF IT HAPPENS IN HEAVY TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION.
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May 06, 2013 - Downingtown, PA - Power Train
VEHICLE SEEMED TO STALL, WRENCH WARNING LIGHT CAME ON AND THEN WENT OFF, SHUT OFF VEHICLE AND RESTARTED. COULD NOT GET VEHICLE UP TO SPEED, SEEMING TO STALL AGAIN. CALLED TOW TRUCK.
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May 03, 2013 - Sun City West, AZ - Power Train
WE WERE TRAPPED ON AN INTERSTATE OUT OF STATE AFTER FLAT TOWING PER FORD'S SPECS AND FORD'S RECOMMENDATIONS. TRANSMISSION FAILED. HAD TO TRAILER FUSION HOME AFTER DEALER SAID IT WOULD BE SIX DAYS BEFORE ONE WAS AVAILABLE. TRANSMISSION WAS REPLACED. WAS TRAPPED ON INTERSTATE A SECOND TIME ON 5/23/12 WHILE FLAT TOWING, THE 2ND TRANSMISSION FAILED. THIS TRANSMISSION HAD 15,707 MILES ON IT. IT WAS OBVIOUS THAT THIS TRANSMISSION WAS NOT MADE FOR FLAT TOWING. WE ASKED FORD CUSTOMER SERVICE TO BUY BACK THE FUSION SINCE THE ONLY REASON WE BOUGHT IT WAS THEY RECOMMENDED IT FOR FLAT TOWING. THEY REFUSED. ON 4/25/13 I TOOK THE FUSION IN TO CHECK FLUID LEVEL FOR FLAT TOWING AND WITH ONLY ABOUT 8000 MILES ON FLUID SINCE 2ND REPLACEMENT THE REPORT RECOMMENDED THE TRANSMISSION BE FLUSHED AND REFILLED BECAUSE THE FLUID WAS BURNT. FORD WOULD NOT PAY FOR IT EVEN THOUGH I HAD AN EXTENDED WARRANTY AND MY CAR ONLY HAD 24215 MI. THE SERVICE WRITER TOLD ME NOT TO FLUSH AND REFILL WITH ONLY 8000 MI ON THE FLUID EVEN THOUGH THAT WAS THE MAIN REASON I WENT IN. I HEARD FORD WAS WORKING WITH REMCO AND HAD DEVELOPED A TRANSMISSION COOLER THAT THEY WERE INSTALLING TO KEEP THESE TRANSMISSIONS FROM FAILING BUT THE DEALER KNEW NOTHING ABOUT THIS. FORD SEEMS HAPPY TO HAVE CUSTOMERS TRAPPED ON DANGEROUS FREEWAYS AND THEN CONTINUE TO REPLACE THE TRANSMISSIONS AT THE INCONVENIENCE AND DANGER TO THE OCCUPANTS OF THE FUSION. MANY CONSUMERS WITH THIS 6F35 TRANSMISSION HAVE HAD MANY EXPERIENCES LIKE OURS AS EVIDENCED ON THE INTERNET (FORD FORUM). PLEASE HELP.
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May 03, 2013 - La Mesa, CA - Power Train
I WAS TRAVELING DOWN THE FREEWAY AT APPROX 70 MPH AND THERE WAS A SUDDEN SHUTTERING OF THE ENGINE/CAR AND LOSS OF POWER. THE"WRENCH" LIGHT TURNED ON. I SEEMED AS THOUGH THE ENGINE WAS STILL ON BUT WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED. THIS HAPPENED IN THE MIDDLE OF A 4 LANE FREEWAY. THANK GOD I WAS TRAVELING DOWN HILL SO I WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A MOMENT AND TRIED TO RESTART. IT STARTED BACK UP AND DROVE FOR ANOTHER MONTH OR TWO WHEN IT DID THE EXACT SAME THING. SEEMS LIKE THIS IS HAPPENING TO QUITE A FEW PEOPLE WHO OWN FORD FUSIONS. I'VE TAKEN IT IN AND IT IS THE THROTTLE BODY, SAME AS MANY OTHER PEOPLES COMPLAINTS WITH THE EXACT SAME STORY. VERY DANGEROUS PROBLEM.
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May 03, 2013 - Wake Forest, NC - Power Train
DRIVING ON INTERSTATE AT HIGHWAY SPEEDS (65MPH+), CAR SUDDENLY LOST POWER AND SLOWED, SHUDDERING AS IT STOPPED. DIFFICULT TO RESTART, ABLE TO CONTINUE ON DRIVING FOR SEVERAL MILES BEFORE OCCURRING AGAIN. HAD VEHICLE TOWED TO FORD DEALER IN THE AREA FOR SERVICE. DIAGNOSED AS THROTTLE BODY FAILURE; DEALER SERVICE HAS REPLACED THROTTLE BODY AS OF 5/3/2013.
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May 02, 2013 - Orlando, FL - Power Train
I WAS JUST LEAVING THE STREET FROM OUR SUBDIVISION DURING MORNING RUSH HOUR, MADE A RIGHT HAND TURN WHEN THERE WAS A BREAK IN TRAFFIC AND JUST AS I WAS ACCELERATING THE ENGINE JUST SEEMED TO DIE. I WAS ABLE TO STEER THE CAR TO THE SIDE OF THE STREET TO GET OUT OF TRAFFIC AND DISCOVERED THAT THE CAR WAS STILL RUNNING AT A ROUGH IDLE AND A "WRENCH" SYMBOL SHOWED UP ON MY DASH. WHEN THE TRAFFIC CLEARED I WAS ABLE TO BACK UP INTO THE STREET INTO OUR SUBDIVISION, GOT THE CAR TURNED AROUND AND DROVE BACK TO MY HOUSE AT LESS THAN 5MPH. AFTER LETTING THE CAR SET FOR A WHILE I STARTED IT UP AND IT RAN FINE. I THEN CALLED A MECHANIC AND EXPLAINED WHAT HAPPENED AND ASKED HIM TO CHECK IT OUT, WHICH HE AGREED TO DO. DURING THE DRIVE TO THE MECHANIC THE SAME PROBLEM OCCURRED ABOUT 1/2 MILE FROM HIS LOCATION AND I WAS AGAIN ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND MADE IT TO HIS LOCATION. AFTER LEAVING THE CAR AT HIS LOCATION I WENT ON LINE TO RESEARCH IF ANY OTHER 2010 FUSION OWNERS HAD EXPERIENCED THE SAME PROBLEM AND FOUND THAT THERE WERE HUNDREDS THAT HAD, MANY OF WHOM CONTACTED FORD WITH NO LUCK IN GETTING THEM TO ACKNOWLEDGE THE PROBLEM. THE PROBLEM APPEARS TO BE ASSOCIATED WITH THE THROTTLE BODY ASSEMBLY. I ALSO CALLED FORD TO DISCUSS THIS WITH THEM AND ASKED WHY THEY HAD NOT INITIATED A RECALL ON THIS VEHICLE SINCE SO MANY PEOPLE HAD THIS PROBLEM AND IT WAS WHAT I CONSIDERED TO BE AN EXTREME SAFETY HAZARDS FOR DRIVERS WHEN THIS HAPPENED. I WAS TOLD THAT THIS WAS NOT AN ISSUE FOR WHICH A RECALL NOTICE HAD BEEN INITIATED. I HAVE HAD FORD PRODUCTS FOR OVER 40 YEARS AND WAS VERY SURPRISED THAT THIS WAS THE KIND OF RESPONSE I GOT. I AM SURPRISED THAT SOMEONE HAS NOT INITIATED A CLASS ACTION SUIT AGAINST THEM FOR THIS PROBLEM SINCE IT IS SUCH A SERIOUS SAFETY HAZARD.
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May 01, 2013 - West Bloomfield, MI - Power Train
MY WIFE WAS ACCELERATING THROUGH AN INTERSECTION AND CAR STALLED. LUCKILY AN ONCOMING VEHICLE WAS ABLE TO SWERVE OUT OF WAY AND MY WIFE WAS ABLE TO STEER THE CAR TO THE SHOULDER. IT WOULD NOT RESTART AND I CAME AND SWITCHED CARS WITH HER. AFTER 5 MINUTES IT STARTED AND I WAS ABLE TO DRIVE HOME AFTER 4-5 MORE STALLS ON MY 2 MILE RIDE HOME. STALLED ON WAY TO DEALER ON MONDAY AND THEY ADVISED NEEDED TO REPLACE A THROTTLE BODY AT A COST OF OVER $500. ONLY HAD CAR FOR 35 MTHS BUT SINCE OVER MILES THE WARRANTY WOULDN'T COVER IT. AFTER CHECKING WITH OTHER MECHANICS WAS ABLE TO SEE ABOUT 32 OTHER INCIDENTS THAT REQUIRED SAME REPAIR ON 2010 FUSION 2.5L ENGINE. BUT WHEN SPOKE WITH A FORD AREA MGR THEY CLAIMED WOULD DO NOTHING AND THERE IS NO ISSUES WITH THIS CAR OR PART?
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May 01, 2013 - Thibodaux , LA - Power Train
THE FIRST INCIDENT OCCURRED A FEW MONTHS AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. YESTERDAY (4/30/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 40 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO OPERATE THE VEHICLE ABOVE 900 RPMS. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHO SAID I NEEDED A NEW THROTTLE BODY ASSEMBLY. THE CAR HAD AROUND 38,000 MILES AT THE TIME OF INCIDENT. UPON RESEARCH, I DISCOVERED THIS IS A KNOW PROBLEM, AND FORD HAS YET TO ISSUE A RECALL TO PREVENT FUTURE CRASHES AND INJURY. SOMETHING NEEDS TO BE DONE!!
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May 01, 2013 - Florissant, MO - Power Train
ADVISORY MECHANICAL WRENCH LIT UP ON DASH - LOSS ALL ACCELERATION POWER. HAD TO COAST OFF SIDE OF ROAD AND PLACE TRANSMISSION IN PARK - AND TURN OFF LOW IDLE ENGINE. THIS OCCURRED 3 X'S ALL SIMILAR THIS SAME DAY. PRIOR, HAD COMPLAINED TO AUTO DEALERSHIP ABOUT 1ST COUPLE INCIDENTS (APPROX) 4 OTHER TIMES; THEY INDICATED THEY FOUND NO ISSUE. I WILL HAVE CODES READ 1ST THING IN THE MORNING, BY AUTOZONE LOOKING FOR P2111 AND P2112 - THEN TAKE IT TO THE DEALERSHIP. THIS IS VERY UNSAFE - AND NOW I AM WORRIED TO HAVE MY WIFE DRIVE ALONE WITH THIS VEHICLE. ITS OUR ONLY CAR.
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Apr 29, 2013 - Univeristy City, MO - Power Train
MY CAR STARTED TO STALL AND WENT INTO LIMP HOME MODE. IT IMMEDIATELY WENT TO 1000 RPMS AND LOST ALL POWER. THE ENGINE LIGHT CAME ON. I HAD TO GO ACROSS ALL LANES OF TRAFFIC ON A BUSY HIGHWAY AND ALMOST GOT HIT. A COMMONLY KNOWN PROBLEM WITH THE THROTTLE BODY IS THE MOST LIKELY CAUSE.
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Apr 22, 2013 - Ayer, MA - Power Train
MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING.
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Apr 18, 2013 - Hendersonville, TN - Power Train
1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.
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Apr 18, 2013 - Chico , CA - Power Train
I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Apr 17, 2013 - Madison, IN - Power Train
I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE.
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Apr 11, 2013 - St. Clair Shores, MI - Power Train
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP.
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Apr 11, 2013 - Salisbury, MD - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED IMMEDIATELY AFTER BEING STARTED. THE VEHICLE WOULD SURGE AND SHAKE ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE TACHOMETER WOULD SPORADICALLY INCREASE AND DECREASE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,075.
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Apr 08, 2013 - Ponte Vedra Beach, FL - Power Train
VEHICLE LOST POWER WHILE ACCELERATING. WRENCH ICON CAME ON. WAS ABLE TO PULL OVER TO SHOULDER. CAR SHUTTERED WHEN TURNED OFF. WAS ABLE TO RESTART AND DRIVE HOME. DIAGNOSIS: MASS AIR FLOW SENSOR. 3 WEEKS LATER IT HAPPENED AGAIN BUT THIS TIME WAS NOT ABLE TO RESTART. COULD COAST AT 12 MPH BUT WHENEVER ACCELERATOR WAS PUSHED CAR SHUTTERED AND LOST POWER. DIAGNOSIS: THROTTLE BODY AND COIL.
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Apr 04, 2013 - Virginia Beach, VA - Power Train
SHORTLY AFTER PURCHASING THE CAR, I STARTED EXPERIENCING A NUMBER OF PROBLEMS. THE FIRST STARTED THREE WEEKS AFTER PURCHASING IT. WHILE DRIVING ON THE INTERSTATE, DOING APPROXIMATELY 65 MPH, THE WRENCH LIGHT CAME ON IN MY CAR. NOT TOO LONG AFTER THAT THE CAR BEGIN SHAKING, SO AT THIS POINT I DECIDED TO PULL IT OVER AT A REST AREA. UPON PARKING, I NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR AWHILE. WHEN I TURNED THE CAR BACK ON, THE LIGHT WAS OFF AND THE CAR WAS RUNNING FINE. I CALLED THE DEALERSHIP AND BROUGHT IT BACK THERE SO THEY COULD DRIVE IT AND SEE WHAT IS WRONG. THEY OF COURSE FOUND NOTHING. A COUPLE WEEKS LATER I BLEW MY TRANSMISSION. AFTER TAKING TWO MONTHS IN THE SHOP, I FINALLY GOT IT REPLACED. SURE ENOUGH A COUPLE WEEKS AFTER THAT, THE INCIDENT HAPPEN AGAIN. THIS TIME THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. GOT THAT DOWN AND HAD MY CAT BACK A MONTH LATER. A MONTH AFTER THAT, THS SAME THING HAPPENED. THIS TIME, THEY SAID IT WAS SOME LINING THAT NEEDED TO BE FIXED, SO THEY DID. A COULEE DAYS AGO, THE SAME INCIDENT OCCURRED AGAIN. THIS TIME THEY ARE SAYING THE CV AXLE AND BUSHING NEED TO BE REPLACED. I BOUGHT THE CAR IN JUNE 2012 AND IT HAS SPENT MORE TIME IN THE SHOP THAN IN MY POSSESSION. NOT ONLY AM I PAYING A CAR PAYMENT FOR A CAR I DINT BARELY HAVE, BUT I AM ALSO PAYING WEEKLY FOR A RENTAL EVERYTIME IT IS IN THE SHOP.
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Apr 01, 2013 - Warren, MI - Power Train
PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUGHT THE CAR THAT SOMETHING WAS WRONG EVERY TIME I TOOK IT IN FOR AN OIL CHANGE. HE SAID EVERYTHING WAS OK. WHEN THIS ACCIDENT HAPPENED I HAD IT TOWED TO CREST FORD IN CENTERLINE, MI. THEY INSISTED IT WAS NOT A MECHANICAL FAILURE. APPROX. 2 MONTHS LATER THE SERVICE MANAGER, [XXX], CALLED ME AND SAID THEY FOUND THE PROBLEM. THE WIRING HARNESS TO THE AIRFLOW WAS MISFIRING. (DEAN SELLERS REPLACED ONE JUST A FEW MONTHS EARLIER). [XXX] TOLD ME TO BRING IT IN AND THEY WOULD REPLACE IT AT NO CHARGE. IN THE MEANTIME MY INSURANCE COMPANY PAID OVER $11000. MY INSURANCE RATES ARE SKY HIGH AND I HAVE ABSOLUTELY NO CONFIDENCE IN THE SAFETY OF THIS CAR. I'M NEARING 72 YEARS OLD AND IT TOOK ME 3 WEEKS TO WRITE THIS COMPLAINT BECAUSE I RELIVE THE WHOLE ORDEAL ALL OVER AGAIN. I DREW MONEY OUT OF MY RETIREMENT ACCOUNT TO PAY CASH FOR THIS CAR THINKING I WOULD NEVER HAVE TO WORRY ABOUT CAR PROBLEMS AGAIN. NOW I'M STUCK WITH A CAR I'M AFRAID TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Mar 29, 2013 - Greer, SC - Power Train
THE TRANSMISSION FAILS TO SHIFT FROM 2ND TO 3RD GEAR AT THE PROPER TIME WHICH RESULTS IN THE CAR STUTTERING LATER AS THE PROBLEM WORSENS THE CAR STARTS HESITATING TO ACCELERATE AND THEN HARD SHIFTS WHICH JOLTS THE CAR. THIS PROBLEM PROGRESSIVELY GETS WORSE WITH INCIDENTS BECOMING MORE FREQUENT AND WITH HARSHER JOLT THAT FEEL LIKE YOUR CAR IS BEING REAR ENDED. PERMANENT DAMAGE WILL OCCUR. SINCE THE PROBLEM OCCURS AT LOWER SPEEDS IT COULD BE HAZARDOUS WHEN PULLING ON TO THE ROAD FROM A PARKING LOT OR CROSSING THE ROAD TO AND HOME OR PLACE OF BUSINESS AND WHEN ACCELERATING FROM A STOP LIGHT.
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Mar 28, 2013 - Tulsa, OK - Power Train
MY CAR HAS BEEN MAKING A WEIRD HUM/GRIND/LOW PITCHED ROAR NOISE FOR QUITE SOME TIME NOW. I TOOK IT IN, IT WILL COST 1,800 DOLLARS TO REPLACE MY POWER STEERING RACK. BUT- APPARENTLY YOU CANT JUST BUY THE RACK, YOU MUST BUY THE WHOLE KIT (MOTOR, TIE RODS, RACK, CLAMPS, YOU NAME IT). BECAUSE ITS BEEN REDESIGNED! ...I WONDER WHY. YET THERE IS NO RECALL. FYI- IF I DIDN'T FIX, THE POWER STEERING WOULD HAVE SOON FAILED, LEAVING ME STRANDED.
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Mar 27, 2013 - South Jordan, UT - Power Train
ON THE HIGHWAY WITH MY LITTLE GIRL IN THE BACK GOING 65 MPH, THEN SUDDENLY THE CAR WENT LIMP, LOST ALL POWER. I BARELY MADE IT THE SHOULDER. I WAS SO SCARED I TOOK MY DAUGHTER OUT THE CAR AND STAND HER ON THE FAR SIDE OF THE ROAD. THE CAR WAS IDLING VERY ROUGH, WITH THE SERVICE ENGINE WRENCH ON. I HAD IT TOWED, BUT I COULD HAVE SAVED SOME CASH BECAUSE AFTER RESTARTING THE CAR IT RAN FINE. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG -++ NO ERROR CODE, THEY TEST DRIVE IT AND COULD NOT DUPLICATE THE ISSUE. TURNS OUT IF YOU SHUT THE CAR OFF IT CLEARS THE ERROR CODE, HOW STUPID IS THIS! WHO IS GOING TO KEEP THE CAR RUNNING WHILE GETTING A TOW. I DROVE IT FOR ABOUT A MONTH THEN IT HAPPEN AGAIN, AND SURE ENOUGH ON THE HIGHWAY AGAIN. I TOOK IT BACK TO THE DEALER AND FROM MY RESEARCH ON THE WEB I TOLD THEM TO CHANGE THE THROTTLE BOX,++ LET++S HOPE THIS FIX THE ISSUE.
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Mar 27, 2013 - Battle Creek, MI - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSIS OF THE FAILURE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
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Mar 20, 2013 - Murrieta, CA - Power Train
DRIVING DOWN THE FREEWAY AT ABOUT 65 MILES PER HOUR WHEN THE CAR DIES AND STARTS A VIOLENT SHAKE. LUCKILY THERE WASN'T MUCH TRAFFIC AND I COULD PULL OFF TO THE SIDE OF THE ROAD WITH MY THREE KIDS, IF IT WOULD HAVE BEEN BUSY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE READ ALOT OF COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSIONS IS IT GOING TO TAKE A COUPLE DEATHS FOR THEM TO RECALL THIS CAR FOR THE PROBLEM. IT HAS HAPPEN TO ME THREE TIMES NOW ONCE WHEN I WAS GOING ABOUT 35. I THINK FORD NEEDS TO RECALL THESE VEHICLES AND FIX THEM BEFORE SOMEBODY GETS KILLED IF THEY HAVEN'T ALREADY.
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Mar 20, 2013 - Cleveland, OH - Power Train
MY CAR HAS BEEN CONSTANTLY SHIFTING OUT OF GEARS WHEN DRIVING. IT HAPPENS WHETHER I AM GOING 10 MPH TO 60 MPH. THE CAR WILL SLOW DOWN, JERK BACK, THAN CATCH UP TO GEAR (AUTOMATIC DRIVE). I BROUGHT THE ISSUE UP TOT THE DEALERSHIP AFTER PURCHASE OF THE USED AUTO ($20K) MILES AND THEY INDICATED THAT THERE WAS NOTHING WRONG. AT $35K I WAS DRIVING DOWN MY STREET GOING 20 MPH WHEN THE CAR JERKED RAPIDLY AND SHUT DOWN. I WAS STUCK IN THE MIDDLE OF THE STREET WITH THE CAR FAILING TO RESTART. THE TRANSMISSION LIGHT (WRENCH) CAME ON AND I WAS STUCK TRYING TO FIGURE OUT WHAT TO DO NEXT. I FINALLY GOT THE CAR TO START UP AGAIN AFTER 3 TRIES AND I WAS ABLE TO GET INTO WORK BUT TOOK THE BACK STREETS INSTEAD OF THE HIGHWAY. ALL OF THIS HAPPENED AFTER I HAD THE CAR AT THE DEALERSHIP THE DAY BEFORE AND IT PASSED THE 120 POINT INSPECTION. I ACTUALLY PRINTED OFF ALL 306 COMPLAINTS ON THIS WEBSITE REGARDING THIS ISSUE AND TOLD THE DEALER WHAT TO FIX AS I DID NOT WANT TO GET ANY RUN AROUND. THE DEALER TOOK IT OUT ON 3/20 AND THE CAR DID THE SAME THING TO THE SERVICE TEAM AND LUCKILY THEY WERE ABLE TO WITNESS THE CRITICAL ERROR. THEY AGREED TO FIX IT BUT ARE NOW TRYING TO STICK IT TO ME. THE CAR WAS UNDER 36K ORIGINAL WARRANTY BUT THE CAR WAS ORIGINALLY PURCHASED ON 3/5/2010 AND THE INCIDENT HAPPENED ON 3/18/2013. THE DEALER TOLD ME I WAS TWO WEEKS PASS THE WARRANTY SO I WAS OUT OF LUCK. I FORTUNATELY BOUGHT THE EXTENDED WARRANTY AND THEY ARE NOW TRYING TO MAKE ME PAY THE $100 DEDUCTIBLE WHICH I AM FIGHTING.
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Mar 19, 2013 - Riverdale, MD - Power Train
WHILE STOPPED AT A LIGHT, THE CAR STALLED AND SPUTTERED. A WRENCH SIGN LIT UP AND THE CAR DIED. I RESTARTED IT AND RAN FINE. HAPPENED AGAIN A FEW DAYS LATER, SO I TOOK IT TO THE DEALER. WAS THERE THE WHOLE DAY, BUT THEY COULD FIND NOTHING WRONG WITH THE CAR.
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Mar 18, 2013 - Hampton, VA - Power Train
WHEN I PULLED OUT OF MY DRIVE WAY THIS MORNING, WHEN THE CAR WAS CHANGING FROM 1ST-2ND GEAR, IT SLAMMED INTO 2ND SO HARD IT WHIPPED MY HEAD BACK. THE CAR NEVER LOST POWER, AND WHEN IT FOUND 2ND IT KEEP GOING KEEPING SPEED. IF THERE HAD BEEN A CAR BEHIND ME, I PROBABLY WOULD HAVE BEEN HIT, BECAUSE WHEN IT SLAMMED INTO GEAR MY REACTION WAS TO LET OFF THE GAS AS THE CAR MADE A SUDDEN JERK.
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Mar 15, 2013 - Bulverde, TX - Power Train
DRIVING INTERSTATE HWY AT 65 MPH, VEHICLE LOST POWER. TRAVELING IN THE MIDDLE LANE, THE VEHICLE SLOWED IN RUSH HOUR TRAFFIC TO 5MPH. I SAID MY PRAYERS DUE TO THE HEAVY TRAFFIC, THOUGHT THIS WAS THE END. WAS ABLE TO COAST TO THE SHOULDER AND CALLED FOR A TOW TRUCK. DEALER REPORTED THAT THE THROTTLE BODY HAD FAILED. FAILED PART REPLACED AND VEHICLE IS WORKING NORMALLY.
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Mar 14, 2013 - Minneapolis, MN - Power Train
STOPPED FOR LIGHT STARTED TO GO CAR STARTED JERKING AND ROUGH IDLE COULD ONLY GO ABOUT 2-4 MPH WAS ABLE TO GET TO SIDE OF ROAD TURNED OFF FRO SEVERAL MIN. THAN RESTARTED RAN FINE FOR ABOUT 8-10 MILES THAN SAME. GOT IT DEALER THEY REPLACE THROTTLE BODY.
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Mar 13, 2013 - Dunwoody, GA - Power Train
OUR 2010 FORD FUSION LOST ENGINE POWER WHILE ACCELERATING UP A HILL IN MORNING RUSH HOUR TRAFFIC ON A MULTI-LANE SUPER-HIGHWAY IN ATLANTA. OUR CAR WAS IN ONE OF THE LEFT LANES AND WAS ABLE TO LIMP ACROSS SEVERAL LANES TO THE RIGHT SHOULDER WITH THE ASSISTANCE OF A HELPFUL TRUCK DRIVER. CARS WERE RACING AROUND US ON BOTH SIDES UNTIL WE COULD FLAG DOWN ASSISTANCE. THE EXPERIENCE WAS HORRIFYING. THE CAR WAS TOWED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS A STUCK THROTTLE COVER. A REPAIR WAS MADE UNDER WARRANTY, AND WE WERE TOLD THE CAR WAS SAFE TO DRIVE.
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Mar 08, 2013 - Houston, TX - Power Train
MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET.
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Mar 07, 2013 - Akron, OH - Power Train
TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT CAUSE AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER BUT, AS I EXPLAINED TO THE DEALER, I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. I HOPE THEY FIX THIS ISSUE ASAP - THERE NEEDS TO BE A RECALL AND SOON!
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Mar 07, 2013 - Pikesville, MD - Power Train
DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON.
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Mar 07, 2013 - Moneta, VA - Power Train
READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED.
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Mar 06, 2013 - Arden Hills, MN - Power Train
MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME. CONSIDERING OUR EXPERIENCES AND THE YOUTUBE POSTINGS, I THINK FORD IS TRYING TO AVOID AN EXPENSIVE RECALL. DIDN'T TOYOTA USE THE FLOOR MAT EXCUSE FOR YEARS?
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Mar 05, 2013 - Murrells Inlet, SC - Power Train
DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE.
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Mar 05, 2013 - Tremont, IL - Power Train
ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD.
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Mar 04, 2013 - Cambridge, MD - Power Train
I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNOWN BY THE DEALERSHIP, BUT I HAD TO PAY FOR THIS TO TELL ME THAT I HAD ONE OF THE VEHICLES THAT WERE WITHIN THIS BULLETIN.
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Mar 04, 2013 - Goodyear, AZ - Power Train
WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE ENGINE LOST POWER AS THE ENGINE LIGHT AND WRENCH LIGHT WENT ON. PRESSING ON THE ACCELERATOR HAD NO RESPONSIVE. I HAD TO NAVIGATE FREEWAY TRAFFIC WITH NO ENGINE POWER TO GET OFF TO THE SIDE OF THE ROAD. AS I CAME TO A STOP THE CAR JERKED A BIT BEFORE I PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT FOR A WHILE. AFTER TURNING THE CAR BACK ON I GOT BACK ON THE ROAD, ONLY TO HAVE IT HAPPEN AGAIN A FEW MILES LATER.
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Mar 03, 2013 - Sanatoga, PA - Power Train
DRIVING THE CAR SUDDENLY SLOWED INTO A LIMP MODE. THIS HAPPENED SEVERAL TIMES. THE FINAL TIME WAS ON A MAJOR HIGHWAY AT 55MPH. LUCKILY I WAS ABLE TO MANEUVER THE TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED BY TRAFFIC FROM BEHIND. THIS IS DANGEROUS CONDITION! AFTER VISITS TO 2 FORD DEALERS, THEY REPLACED THE THROTTLE BODY. THE CAR WAS OUT OF WARRANTY BY MILEAGE, (NOT TIME), SO WE ENDED UP PAYING OUT ALMOST $500 FOR THE REPAIR AND CAR RENTAL.
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Mar 02, 2013 - Stillwater, OK - Power Train
FIRST INCIDENT: VEHICLE WAS TRAVELING ABOUT 40 MPH AND WOULD NOT PULL UP A SHALLOW GRADE HILL ABOUT 1 MILE FROM THE HOUSE. CAR WAS STARTED "COLD". WIFE PULLED OFF ROAD AND ENGINE DIED. "WRENCH" SYMBOL CAME ON DASH. I ARRIVED ABOUT 15 MINUTES LATER AND STARTED CAR TO MOVE IT FURTHER OFF THE ROAD. IT RAN SO I TOOK IT BACK HOME, NO APPARENT ISSUE. CALLED DEALER AND GOT IT IN THE NEXT DAY. DEALER IS ABOUT 2.5MILES FROM MY HOME. DEALER COULD FIND NOTHING WRONG AND WE DROVE IT HOME. DID NOT DRIVE IT FOR ABOUT A WEEK. SECOND INCIDENT: WIFE AT A BUSY CONTROLLED INTERSECTION. CAR WOULD NOT ACCELERATE WHEN LIGHT TURNED GREEN. CALLED ME AFTER GETTING CAR STARTED AND MOVED TO A SAFE LOCATION ABOUT 1/2 MILE FROM INTERSECTION. "WRENCH" AND "BATTERY" LIGHTS CAME ON DASH. ABOUT 2 HOURS LATER WE TOOK THE CAR TO THE DEALER WITH NO APPARENT PROBLEM. DEALER INFORMED ME THE COMPUTER CODED A THROTTLE BODY ISSUE. THROTTLE BODY CHANGED. WE HAVE NOT DRIVEN THE CAR OVER 10 MILES SINCE THEN. WIFE NO LONGER TRUST CAR.
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Mar 01, 2013 - West Allis, WI - Power Train
WE WERE ON THE HWY GOING ABOUT 65MPH IN THE MIDDLE LANE OF AN EXTREMELY BUSY TIME. IT WAS DARK AND ALL OF A SUDDEN THE CAR STOPPED ACCELERATING AND WE BARELY MADE IT TO THE SIDE. WAITED 5-10 MINUTES WHILE WE CALLED A MECHANIC FRIEND. STARTED IT BACK UP TO SEE IF WE CAN GET OFF ON THE NEXT EXIT AND BEFORE WE COULD, IT HAPPENED AGAIN. FINALLY GOT IT HOME BUT HAD TO WAIT TWO DAYS TO TAKE IT IN SINCE THEY WERE CLOSED. ENDED UP NOT ONLY COSTING ME $400 TO FIX IT, BUT ALSO THE INCONVENIENCE OF NOT HAVING A VEHICLE TO GET THINGS DONE AS WELL AS A DAY OFF OF WORK BECAUSE I COULDN'T GET THERE. SEEING AS MANY COMPLAINTS AS I'VE SEEN, THIS SHOULD HAVE BEEN FIXED A LONG TIME AGO. I LOVE FORDS, BUT WITH THE ISSUES I'VE HAD, I'M CONSIDERING A TRADE IN FOR A DIFFERENT BRAND.
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Feb 28, 2013 - Jackson, WI - Power Train
WHILE I WAS DRIVING ON A COUNTY HIGHWAY AT ALMOST 60MPH THE CAR SHOOK/SHUTTERED, THEN A WRENCH WARNING LIGHT APPEARED AND I PULLED ONTO THE SHOULDER OF THE ROAD BECAUSE IT FELT LIKE THE CAR WAS LOSING POWER. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND IT STALLED. I CALLED MY HUSBAND TO COME AND BECAUSE IT WAS DARK AND ONLY 20 DEGREES OUTSIDE I STARTED THE CAR AGAIN ABOUT 15 MINUTES LATER. IT STARTED RIGHT UP BUT WE HAD IT TOWED TO A MECHANIC ANYWAY AND THEY FOUND NOTHING WRONG WITH IT. BECAUSE I WAS SCARED TO DRIVE IT AFTER THIS I TOOK IT TO A FORD DEALER (EWALD IN HARTFORD, WI) TO HAVE IT CHECKED OVER. THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THIS SAME SCENARIO OCCURRED AGAIN ABOUT 3-1/2 WEEKS LATER AT 5:15AM ON MY WAY TO WORK. THIS TIME I WAS JUST PULLING AWAY FROM A STOP SIGN AND BARELY GOING 20MPH. IT DID THE SAME THING WITH SHAKING, THE WRENCH LIGHT COMING ON AND THE CAR STALLING. THERE WAS NO SHOULDER WHERE I WAS SO I DIDN'T WANT TO WAIT FOR A TOW TRUCK OR HELP. I STARTED IT BACK UP AND TOOK IT BACK HOME WHERE IT SAT IN THE GARAGE FOR 1-1/2 DAYS UNTIL I COULD GET IT TO A DEALERSHIP. EWALD FORD LOOKED AT IT FOR ME AGAIN BUT THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY TOLD ME NOT TO START IT AGAIN IF IT HAPPENS OR THE CODES WILL CLEAR OUT SO I WILL NEED TO HAVE IT TOWED OR PUT A PORTABLE CODE READER ON IT TO SEE IF I CAN GET SOMETHING FOR THEM. I JUST SAW AN ARTICLE IN OUR MILWAUKEE PAPER STATING THAT YOU ARE INVESTIGATING THESE ISSUES AND I WANTED TO LET YOU KNOW THAT I'VE HAD THE SAME PROBLEMS. PLEASE HELP TO FORCE A RECALL BEFORE SOMEONE GETS KILLED. THANK YOU!!
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Feb 27, 2013 - Louisville, KY - Power Train
DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY.
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Feb 26, 2013 - Lyndhurst, OH - Power Train
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST.
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Feb 26, 2013 - Harrisburg, PA - Power Train
THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVEL TO ALLOW THE REPAIR BUT THEY WERE INFLEXIBLE. THEIR RESPONSE ? ?NO CODE, NO REPAIR.? FORD?S CUSTOMER RELATIONSHIP CENTER WAS USELESS! THEY OFFERED NO HELP. THE LOCAL DEALER HAD SIX CARS THE WEEK AFTER MY CAR DIED WITH THE EXACT SAME ISSUE AS MINE. I WAS PLACED BACK ON THE ROAD WITH FORD KNOWING I WOULD AGAIN BE STRANDED. IT HAPPENED AGAIN 4 WEEKS LATER.
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Feb 26, 2013 - Wolcott, CT - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13
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Feb 26, 2013 - Port Neches, TX - Power Train
CAR STOP RUNNING,WHILE GOING DOWN TWO LANE BRIDGE, DEALER SHIP REPLACE THROTTLE BODY, THEIR COMMENT WE HAVE NOT HAD ANY PROBLEMS WITH THE THROTTLE BODY'S.
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Feb 25, 2013 - Humble, TX - Power Train
WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED.
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Feb 25, 2013 - North Manchester, IN - Power Train
DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED.
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Feb 25, 2013 - Spring Valley, NY - Power Train
WHILE DRIVING UNDER NORMAL CONDITIONS, AT APPROXIMATELY 45 MPH, ENGINE SUDDENLY STALLS, WRENCH LIGHT COMES ON DASH BOARD, NO POWER TO ENGINE WHATSOEVER. PULLED THE CAR OVER ONTO SHOULDER, ENGINE IS SHAKING VIOLENTLY AT THIS POINT, SHUT THE CAR OFF. WAITED APPROX. FIVE MINUTES, TURN CAR BACK ON, NO PROBLEM. NO MORE WRENCH LIGHT, NO LONGER STALLS. I TOOK THE CAR INTO A FORD DEALER AND THEY SAID I HAD A BAD O2 SENSOR. SO THEY REPLACE IT AND SAY THAT WILL FIX THE PROBLEM. WHEN I DROPPED IT OFF I TOLD THEM TO LOOK AT THE ELECTRONIC THROTTLE BODY BECAUSE A LOT OF PEOPLE ONLINE HAD POSTED ABOUT THE SAME TYPE OF PROBLEM AND THE THROTTLE BODY WAS TO BLAME. THE DEALER TOLD ME THEY CHECKED THE THROTTLE BODY AND IT WAS FINE.¥ HA!! HOWEVER APPROXIMATELY 1-2 WEEKS GO BY AND THE SAME THING HAPPENS AGAIN WITH NO WARNING. DRIVING DOWN THE ROAD EVERYTHING IS FINE AND THEN SUDDENLY THE CAR STALLS, NO POWER TO ENGINE, SHAKING, WRENCH LIGHT COMES ON AGAIN. THIS HAPPENS 3 TIMES IN A SPAN OF ABOUT 7 MILES. I BRING THE CAR BACK TO FORD AND TELL THEM WHAT HAPPENED. THEY CALL ME BACK A FEW HOURS LATER AND SAY YEAH YOU'VE GOT A BAD THROTTLE BODY (BUT IT WAS "FINE" TWO WEEKS AGO?) THEY THEN PROCEED TO TELL ME THAT IT WILL COST APPROX. $465 AND IT'S NOT COVERED BY ANY WARRANTY. I ALSO SPOKE WITH THE DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME OVER THE PHONE THAT THEY WERE GETTING A LOT OF THESE 2010 FUSIONS WITH FAULTY THROTTLE BODY PARTS AND THAT IF I HAD IT REPLACED IT WOULD ACTUALLY BE A DIFFERENT DESIGN THAN THE ORIGINAL FACTORY INSTALLED VERSION. YET I HAD TO PAY TO HAVE IT REPLACED.
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Feb 25, 2013 - Huntington Woods , MI - Power Train
DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012.
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Feb 21, 2013 - Venice, FL - Power Train
I WAS SLOWING DOWN AS THE TRAFFIC LIGHT TURNED RED. THE ENGINE STALLED AND CUT OUT. THE WRENCH WARNING LIGHT CAME ON. IT TOOK SEVERAL TRIES TO GET THE CAR STARTED. OVER THE NEXT SEVERAL DAYS, THE CAR STALLED WHILE WE WERE DRIVING ON A MAJOR HIGHWAY IN TRAFFIC AT 45 TO 50 MILES AN HOUR. WE TOOK THE CAR TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A SHORT CIRCUIT IN THE THROTTLE BODY AND MOTOR ASSEMBLY. THEY REPLACED THE PARTS AT A COST OF $438.64. WE HAVE SINCE LEARNED OF OTHER FORDS OF THE SAME AGE HAVING THE SAME PROBLEM.
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Feb 20, 2013 - Rayne, LA - Power Train
AT APPROX. 52K WHILE DRIVE APPROX. 40MPH, ALL FUEL POWER WAS LOST AND 'WRENCH' LIGHT CAME ON. HAD TO COAST TO A STOP, CAR SPUTTERING. PUT IN PARK AND KILLED THE ENGINE. WAITED A MINUTE, CAR STARTED WITH SOME HESITATION. RAN DIAGNOSTIC, NOTHING. ABOUT AN HOUR LATER, RAN SOME B-12 THROUGH FUEL; CURED. TWICE AGAIN AT APPROX. 56K, SAME THING (ONCE AT 70MPH ON THE INTERSTATE AND THE OTHER AT 55MPH ON A BUSY HIGHWAY); RAN B-12 BOTH TIMES. ON THIRD EVENT, IT FINALLY GAVE A READING - THROTTLE BODY STUCK IN OPEN POSITION. BROUGHT VEHICLE TO FORD DEALERSHIP, THEY GOT THE SAME READING AND CHANGED THE THROTTLE BODY TO THE TUNE OF $350. FORD STATED THERE WAS NO TECHNICAL SERVICE MANUAL INDICATION OF PROBLEM FORCING A POSSIBLE RECALL. HOW LUCKY FOR ME AND MY KIDS THAT WE WEREN'T IN A HIGH-TRAFFIC SITUATION AND I COULD SAFELY MANEUVER TO THE SHOULDER...ALL THREE TIMES!
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Feb 19, 2013 - Sioux Falls , SD - Power Train
HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE.
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Feb 19, 2013 - Delafield, WI - Power Train
I HAVE A I4 2010 FUSION, STARTED TO NOTICE IN THE CITY THAT IT WANTED TO CHUG FORWARD. STARTED TO GET WORSE AND WORSE AND THEN THE LIGHT CAME ON, ONCE THE LIGHT CAME ON TOTALLY DOWN WILL. WHEN I WAS SITTING AT THE LIGHT I WOULD JUST TAKE IT OUT OF GEAR BECAUSE THE CAR WAS SHAKING VIOLENTLY. I DID LOOK ONLINE AND SOMEONE MENTIONED UNPLUGGING THE BATTERY AND LETTING IT RESET. WELL IT ACTUALLY WORKED FOR A LITTLE BIT AND ITS STARTING TO DO IT EVERY NOW AND THEN.
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Feb 08, 2013 - Copake, NY - Power Train
WE WERE DRIVING AROUND 50 MPH WHEN THE CAR STOPPED ACCELERATING AND WE SLOWED DOWN TO 5 MPH.THE WRENCH LIGHT AND CHECK ENGINE LIGHT LIT UP. LUCKILY, THERE WAS NOBODY ON THE ROAD BEHIND US OR WE MIGHT HAVE BEEN KILLED FROM THE SUDDEN CHANGE IN ACCELERATION. WE WERE TOLD BY OUR DEALER THAT THE THROTTLE BODY NEEDED REPLACING. THEY REPLACED IT BUT THE CHECK ENGINE LIGHT IS STILL ON. IT WAS NOT COVERED BY WARRANTY (I WAS TOLD BY FORD CUSTOMER SERVICE THAT NO WARRANTY COVERS THAT PART). HOW CONVENIENT THAT THEY SPECIFICALLY DON'T COVER A PART THAT IS CLEARLY DEFECTIVE. I AM NOT SURE IF ANYONE HAS DIED FROM THIS PROBLEM, BUT I HAVE TWO TEENAGE SONS WHO DRIVE THAT CAR AND I DON'T TRUST IT ANYMORE. AFTER READING ALL OF THE COMPLAINTS ON THIS SITE, AND ELSEWHERE, I DEMAND THAT AN INVESTIGATION BE DONE INTO THIS FAULTY PART BEFORE SOMEONE IS INJURED OR KILLED. THANK YOU.
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Feb 05, 2013 - College Station, TX - Power Train
I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLACE IT. I HOPE FORD IDENTIFIES THIS PROBLEM BEFORE A TRAFFIC CRASH OCCURS DUE TO THE VEHICLE STALLING WITHOUT WARNING.
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Jan 31, 2013 - Hampton, GA - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOST ACCELERATION POWER AND THEN STALLED. THE THROTTLE/ TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER WHILE STILL IN DRIVE BUT FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS SHUT DOWN AND TOOK OVER A MINUTE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
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Jan 30, 2013 - Brooklyn Park , MN - Power Train
THERE WAS A POOL OF OIL ON FLOOR, UNDER CAR ( LEFT FRONT SIDE) COMING FROM THE BUSHING OF THE HALF SHAFT AXEL ASSEMBLY. THE LEAKING WAS FROM THE HALF SHAFT SEAL. REPAIR WAS PERFORMED BY FORD PER TSB 12-11-6 FORD REPLACED HALF SHAFT SEAL AND BUSHING. ALSO JOINT AND STUB SHAFT ASSEMBLY.
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Jan 24, 2013 - Merced, CA - Power Train
THE 2010 FORD FUSION WILL, AT RANDOM, LOSE POWER. ACCELERATOR IS NON RESPONSIVE AND THE THROTTLE BODY/TRANSMISSION INDICATOR LIGHT COMES ON. IT BEGINS TO IDLE ROUGH AT APPROX. 1000RPM AND WILL NOT RESPOND TO THE ACCELERATOR. I'VE HAD THE CAR FOR JUST OVER 1 YEAR AND THIS INCIDENT HAS HAPPENED DOZENS OF TIMES. IT HAS HAPPENED WHILE AT FREEWAY SPEEDS, AS WELL AS TRYING TO ACCELERATE FROM A STOP LIGHT. I'VE HAD NUMEROUS CLOSE CALLS AND LITERALLY FEAR FOR MY SAFETY WHILE DRIVING THE CAR. THE DEALERSHIP CLAIMS TO NOT BE ABLE TO REPLICATE THE PROBLEM, HOWEVER AS SOON AS I'VE PICKED IT UP FROM THEM ITS DONE IT WITHIN SEVERAL MILES, ONLY FOR ME TO TAKE IT BACK TO THEM AND GET THE SAME RESPONSE A WEEK OR TWO LATER. FORD NEEDS TO SOLVE THIS HUGE PROBLEM BY ISSUING A RECALL AND THEY NEEDED TO DO IT LAST YEAR. I'VE LITERALLY SEEN THOUSANDS OF PEOPLE IN FORUMS WITH THIS SAME EXACT PROBLEM, YET NOTHING SEEMS TO BE DONE ABOUT IT. IT'S ALMOST AS IF THE ONLY THING THAT WILL OPEN FORD'S EYES WILL BE A SERIOUS TRAGEDY TO OCCUR. ISN'T THE POINT OF A RECALL TO PREVENT THAT FROM HAPPENING?
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Jan 15, 2013 - Cocoa Beach, FL - Power Train
MY 2010 FORD FUSION FAILED ME AND MY FAMILY YESTERDAY IN HIGHWAY TRAFFIC. THE CAR WENT INTO AN IDLE MODE AND WOULD NOT ACCELERATE. I HAD TO COAST ACROSS THREE LANES OF TRAFFIC AND RUN UP THE CURB TO GET MY FAMILY TO A SAFE AREA. I TURNED THE CAR OFF, AND THEN BACK ON AND THE CAR STARTED. THE PROBLEM WAS THE THROTTLE BODY AND THE DEALER REPLACED THE FAILED UNIT AT MY COST. I SEE ON THE WEB, THAT A FAILED THROTTLE BODY IS A RECURRING PROBLEM FOR THE FORD FUSION. THE VEHICLE WAS ONLY 15 DAYS OR 5000 MILES OUT OF WARRANTY. MY COST OF THE REPAIR WAS $328.50.
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Jan 11, 2013 - Denham Springs, LA - Power Train
MY CAR IS A FORD FUSION BOUGHT IN MARCH 2010 WITH ONLY 33,400 MILES, STILL UNDER FULL WARRANTY. I WAS DRIVING IN CITY TRAFFIC, GOING ABOUT 50 MPH, WHEN MY ACCELERATOR STOP WORKING. THE WRENCH AND CHECK ENGINE LIGHT CAME ON AS WELL. I WAS ABLE TO COAST INTO A PARKING LOT SAFETY, THANK GOODNESS. WHEN I STARTED TO HIT MY BRAKES TO STOP, THE CAR JERKED A BIT LIKE IT DID NOT WANT TO STOP. I STOPPED, SHUT OFF THE ENGINE, AND IT STARTED BACK UP OK. NO LIGHTS ON THE DASH. I THEN PULLED OUT INTO TRAFFIC AGAIN AND NOT EVEN 5 MINS LATER, IT HAPPENED AGAIN. I COASTED INTO ANOTHER PARKING LOT, TURNED THE ENGINE OFF AND BACK ON. THIS TIME THE CHECK ENGINE LIGHT STAYED ON. THIS PROCEEDED TO HAPPEN 5 MORE TIMES BEFORE MAKING IT TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS DUE TO A DIRTY THROTTLE BODY AND THAT IT NEEDED CLEANING. I SPENT $250 TO CLEAN IT BECAUSE CLEANING IS NOT COVERED UNDER WARRANTY. TWO WEEKS LATER, I WAS ON THE INTERSTATE GOING ABOUT 75MPH WHEN THIS ALL HAPPENED AGAIN, THANK GOODNESS I WAS NOT IN HEAVY TRAFFIC OR I WOULD HAVE BEEN HIT FROM BEHIND. I WAS ABLE TO COAST OVER TO THE SHOULDER AND RESTART MY CAR. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CALLED SOME HOTLINE AND WERE TOLD TO REPLACE THE THROTTLE BODY ALTOGETHER. I HAVE NOT HAD ANY PROBLEMS SINCE BUT I WISH I HAD KNOWN THIS EARLIER. I WAS TERRIFIED OF GETTING INTO AN ACCIDENT AND WISH FORD WOULD HAVE RECALLED IT BEFORE THIS HAPPENED. I PRAY THAT NO ONE IS KILLED BECAUSE OF THIS SIMPLE PART THAT SHOULD BE REPLACED ON ALL FUSIONS.
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Jan 08, 2013 - West Des Moines, IA - Power Train
WHEN DRIVING DOWN THE INTERSTATE THE RPM'S DROP TO 0 WITH NO THROTTLE RESPONSE WITH TRYING TO ACCELERATE, THE WRENCH SYMBOL ILLUMINATES ON THE DASH. AT THE TIME OF THE THROTTLE FAILURE THERE WAS A SEMI TO MY RIGHT AND A SEMI BEHIND ME, WHICH MADE IT EXTREMELY DIFFICULT TO PULL TO THE RIGHT OF THE ROAD WHILE DECREASING SPEEDS. UPON PULLING OVER AND PUTTING THE CAR IN PARK AND SHUTTING OFF THE CAR THE CAR STARTS UP AS USUAL.
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Jan 08, 2013 - Miami, FL - Power Train
TRANSMISSION STARTED GOING OUT AFTER ONLY TWO OR THREE MONTHS OF PURCHASING IT. I COULDN'T BELIEVE IT. FORD DEALERSHIP TOOK CARE OF IT.
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Jan 07, 2013 - Lyons, KS - Power Train
HAD 2 SEPARATE INCIDENTS, 1ST WAS DRIVING DOWN HIGHWAY GOING 70MPH WHEN CAR JERKED, CRUISE CONTROL DISENGAGED, LOST ACCELERATION, WRENCH SYMBOL APPEREAD ON DASH AND TRYING TO ACCELERATE MADE CAR JERK EVEN MORE. FORTUNATELY I WASNT ATTEMPTING TO PASS ANOTHER CAR. I PULLED OVER AND SHUT CAR OFF, READ MANUAL FOR WHAT THE SYMBOL MEANT THAN I STARTED CAR AND SYMBOL WAS GONE. I DECIDED TO GO AHEAD AND FINISH TRIP HOME AND EVERYTHING WAS FINE. NEXT DAY GOING TO LOCAL GROCERY STORE GOING ABOUT 10MPH HAD EXACT SAME THING HAPPEN. I JUST SPOKE WITH DEALERSHIP I BOUGHT CAR FROM AND ITS TO BE LOOKED AT TOMORROW. I HAD JUST BOUGHT THIS CAR 3WKS AGO, SO PRETTY DISAPPOINTED IN FORD AND PRAY THAT NOBODY GETS INJURED WITH THIS MECHANICAL ISSUE, I DEFINITELY WONT BE ALLOWING MY CHILD TO RIDE IN THE CAR UNTIL ITS COMPLETING REPAIRED, AND BY READING OTHER CONSUMERS ISSUES MAY BE NEVER.
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Jan 03, 2013 - Erie, PA - Power Train
FIRST EVENT WAS WHILE EXITING A MALL PARKING LOT; STEPPED ON GAS PEDAL, AND INSTEAD OF ACCELERATING THE CAR SEEMED JUST ABOUT TO STALL. I GOT OFF TO THE SIDE OF THE ROAD, AND BEFORE SHUTTING OFF THE ENGINE NOTICED THE "WRENCH" SYMBOL ILLUMINATED ON THE INSTRUMENT CLUSTER. I WAITED A FEW MINUTES AND STARTED THE CAR, NOTING THE "WRENCH" WAS NO LONGER ON, PUT IT IN GEAR AND DROVE OFF. THE CAR RAN FINE UNTIL 12/28/12, WHEN WHILE TRAVELING AT APPROX 70MPH ON I-90 THE ENGINE BEGAN TO AGAIN DOWN SHIFT AND LOSE POWER. THE THIRD OCCURRENCE WAS THE MORNING OF 12/29/12; IN EACH ABOVE INCIDENT I WAS ABLE TO GET OFF THE TRAFFIC WAY, PARK, SHUT OFF THE CAR, RESTART IT AND DRIVE AWAY. THE WRENCH WAS ILLUMINATED EACH TIME. ON 01/03/13 MY CAR WAS SERVICED BY THE DEALER FROM WHERE I PURCHASED IT, AND THEY SAID THE PROBLEM WAS THE THROTTLE BODY. THEY HAD ONE IN STOCK AND REPLACED IT. KUDOS TO THEM, BUT, MORE THAN A LITTLE UNNERVING. AND IF IT WAS REPLACED WITH THE SAME STYLE UNIT, HOW DO I KNOW IT WON'T HAPPEN AGAIN, PERHAPS AT A MOST INOPPORTUNE TIME? AT THE TIME OF WRITING THIS I DON'T HAVE THE VIN AVAILABLE, HOWEVER, FWIW, THE BUILD DATE IS JUNE 2010. IT IS THE SEL AWD WITH THE V-6 ENGINE, 3.0L I BELIEVE.
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Jan 02, 2013 - Crestwood, KY - Power Train
WHILE TRAVELING AT 70MPH ON THE FREEWAY IN MY 2010 FORD FUSION SE (46,000 MILES), I FELT A BUMP AS IF WAS HIT FROM THE REAR OR THE TRANSMISSION LOCKED UP. THE WRENCH SYMBOL LIT UP. THE CAR LOST ALL ACCELERATION. I PULLED THE CAR OVER. WHILE PARKED ON THE EMERGENCY LANE THE CAR KEPT SURGING AND THE RPM BOUNCED BETWEEN 500 AND 1000 RPMS. I TURNED OFF THE CAR AND AFTER SEVERAL MINUTES I RESTARTED THE CAR AS IF THERE WERE NO ISSUES. APPROX. 8 MILES LATER STILL TRAVELING AT 70 MPH IT DID THE EXACT SAME THING AS BEFORE. THIS TIME WHEN RESTARTING, THE STARTER STAYED ENGAGED FOR APPROX 10 SECONDS AFTER RELEASING THE KEY. THE CAR HAD THE SAME STALLING ISSUE 12 MORE TIMES FOR THE NEXT 15 MILES TO MY HOME. I SPOKE TO THE DEALER, HE SAID IT IS A DEFECTIVE THROTTLE BODY AND NEEDS TO BE REPLACED. HE ACKNOWLEDGED IT IS A KNOWN ISSUE, BUT NOT A RECALL SO MY OUT OF WARRANTY COST WOULD BE AROUND $600. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY.
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Dec 11, 2012 - Norfolk, AA - Power Train
I WAS DRIVING DOWN A LOCAL ROAD AT THE LIMIT WHEN THE WRENCH LIGHT WARNING INDICATOR CAME ON, AFTER THE INDICATOR WAS ON THERE WAS NOT THROTTLE RESPONSE, ENGINE WAS STILL RUNNING AND YET NO POWER GOING TO THE WHEELS. I WAS ABLE TO ROLL OVER TO THE SIDE OF THE ROAD AND PUT ON HAZARD WARNING LIGHTS, CAR WHILE AT IDLE WAS JERKING AND BUCKING. I THEN LIMPED THE VEHICLE TO A PARKING LOT, PLACED IT IN DRIVE AND FILMED THE ISSUE WITH A CELL PHONE IN A PARKING LOT AND NARRATED AS TO WHAT WAS HAPPENING. ONCE THE VEHICLE WAS SHUT DOWN AND THEN RESTARTED THE LIGHT WENT OUT AND THE PROBLEM DID NOT PERSIST. I TOOK IT TO THE DEALERSHIP AND NO CODES SHOWED UP IN A DIAGNOSTIC AND THE DEALERSHIP "COULD NOT REPRODUCE THE PROBLEM" BUT SUSPECTED IT WAS THE THROTTLE BODY CONTROLLER AS THIS WAS A COMMON OCCURRENCE.
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Dec 10, 2012 - Ruck, TX - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT SHUT DOWN THE VEHICLE AND THEN RESTARTED. THE VEHICLE THEN FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 55,000.
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Dec 07, 2012 - Statesboro, GA - Power Train
VEHICLE WOULD LOSE ALL RESPONSE TO THE ACCELERATOR PEDAL. IT WOULD HAPPEN AT ANY TIME WITHOUT WARNING, BUT FIRST HAPPENED AFTER SPEEDING UP AFTER GOING OVER A SPEED BUMP. THE NEXT DAY IT HAPPENED 3 TIMES. ON THAT LAST DAY, THE DAY OF THE APPOINTMENT AT THE DEALERSHIP, IT HAPPENED 4 TIMES. THE VEHICLE WOULD NOT REACT TO THE INPUT FROM THE ACCELERATOR PEDAL. YOU WOULD HAVE TO PULL OVER, ASSUMING THERE WAS A SAFE PLACE TO PULL OVER, AND SHUT THE CAR OFF IN PARK THEN RESTART IT. EVERYTHING WOULD BE NORMAL UNTIL IT ACTED UP AGAIN, ANYWHERE FROM 1 MILE TO 5 MILES LATER. OBVIOUS SAFETY ISSUE, YOU CAN'T POWER THE VEHICLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC IT WERE TO HAPPEN ON A TURN OR MERGING ON A FREEWAY. A WRECK COULD VERY EASILY HAVE HAPPENED FROM THIS FAILURE. IT ENDED UP BEING A BAD ELECTRONIC THROTTLE BODY. THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE TOTAL COST TO REPLACE WAS $352.40.
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Dec 01, 2012 - Montgomery, NY - Power Train
WHILE DRIVING DOWN THE HIGHWAY, MY CAR STALLED AND WENT INTO "SAFETY MODE" OR LOW POWER MODE. I WAS UNABLE TO ACCELERATE. AFTER PULLING OVER, NOTICED THE CAR WAS IDLING ROUGH. THE MAINTENANCE WRENCH LIGHT CAME ON. I TURNED OFF THE CAR AND RESTARTED IT, AFTER A FEW SECONDS OF ROUGH STARTING THE CAR TURNED BACK ON, THE WRENCH LIGHT WENT OFF AND THE VEHICLE DROVE FINE AGAIN. HOWEVER, THE SAME INCIDENT HAPPENED MULTIPLE TIMES LATER THAT DAY AND THROUGH OUT THE WEEK. I TOOK IT TO A FORD DEALER AND THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE, SINCE THERE WERE NO CODES CURRENTLY ON AT THE TIME OF SERVICE. AFTER DOING SOME RESEARCH ONLINE, I'VE FOUND THE THROTTLE BODY IS DEFECTIVE, YET FORD REFUSES TO REPLACE THIS UNDER WARRANTY, OR REPLACE IT UNLESS THERE IS HARD EVIDENCE THAT IS THE ISSUE.
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Nov 30, 2012 - Eastchester, NY - Power Train
TRANSMISSION SLIPS GEARS AND ENGAGES VERY HARD, CAUSING THE CAR TO LURCH FORWARD. ON ONE OCCASION I NEARLY REAR-ENDED A CAR IN FRONT OF ME BECAUSE OF THIS. WHILE DRIVING AT LOW SPEEDS THE CAR WILL SHIFT RAPIDLY BETWEEN TWO ADJACENT GEARS, AS IF IT IS "CONFUSED". CAR WILL SOMETIMES NOT SHIFT AT ALL; THE RPM'S JUST SIT AT THAT THRESHOLD FOR A WHILE BEFORE KNOCKING HARD INTO THE NEXT GEAR, AGAIN CAUSING A DANGEROUS LURCHING MOTION. WHILE ON THE HIGHWAY THE CAR WILL LOSE POWER SUDDENLY, MORE PROMINENT WHEN THE CAR IS TRAVELING UP A STEEP INCLINE. YOU COULD KEEP PRESSING THE GAS BUT AMAZINGLY THE CAR SEEMS TO LOOSE MORE POWER WHEN YOU DO THIS. THE ONLY WAY TO GET POWER IS TO OPEN THE THROTTLE 100 PERCENT IN WHICH CASE THE CAR AGAIN JERKS INTO GEAR VERY HARD. THIS SITUATION HAS HAPPENED PLENTY OF TIMES AND IS VERY SCARY. ON SOME OCCASIONS THE POWER WAS NEEDED TO ACCELERATE IN FRONT OF ANOTHER CAR IN ANOTHER LANE, TO AVOID AN OBSTACLE IN THE ROADWAY. THE LATEST INCIDENT THAT OCCURRED WAS VERY SCARY. THE TRANSMISSION WAS MAKING A FUNNY SOUND, ALMOST LIKE A ZIPPER BEING ZIPPED. THIS SEEMED ODD TO ME BECAUSE IT SOUNDED ALMOST LIKE THE GEARS WERE RUBBING UP AGAINST SOMETHING, HOWEVER I DIDN'T THINK ANYTHING OF IT BECAUSE THE CAR SEEMED TO BE OPERATING PROPERLY. THEN I WENT TO MAKE A LEFT TURN ACROSS CROSS TRAFFIC. WHEN THERE WAS A BREAK IN TRAFFIC I PRESSED THE GAS, THE RPMS WENT UP TO ABOUT 5K AND THE CAR SLOWLY GRINDED INTO GEAR, ALMOST LIKE A PERSON WHO DOESN'T KNOW HOW TO DRIVE A STICK SHIFT VERY WELL. THIS CAUSED MY CAR TO NEARLY GET STUCK IN THE MIDDLE OF AN ACTIVE INTERSECTION AND I WAS NEARLY T-BONED. THANK GOOD THE OTHER DRIVERS SAW ME STRUGGLING AND STOPPED. THE ISSUES WITH THIS POWERTRAIN SEEM TO BE ENDLESS AND THE WORST PART IS THAT THEY OCCUR AT RANDOM WITH NO WARNING.
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Nov 26, 2012 - Warsaw, IN - Power Train
FIRST INCIDENT OCCURRED WHILE VEHICLE WAS TRAVELING AT 50MPH W/NO CRUISE SET. VEHICLE JERKED HARD AND ABILITY TO ACCELERATE WAS LOST. VEHICLE STARTED RUNNING ROUGH AND WRENCH LIGHT WAS OBSERVED TO BE ON. SECOND INCIDENT W/ CRUISE SET AT 60MPH, VEHICLE JERKED AND CRUISE WAS AUTOMATICALLY DEACTIVATED. WAS ABLE TO PULL OFF SIDE OF ROAD AT WHICH POINT VEHICLE WAS OBSERVED RUNNING ROUGH AND WRENCH LIGHT WAS ON. TURNED VEHICLE OFF AND RESTARTED. VEHICLE BEGAN RUNNING FINE. THIRD INCIDENT OCCURRED HOURS AFTER SECOND INCIDENT WITH NO CRUISE ON AND VEHICLE TRAVELING AT 60MPH. VEHICLE JERKED HARD AND BEGAN RUNNING ROUGH AS PULLING OFF SIDE OF ROAD. WRENCH LIGHT WAS OBSERVED ON AGAIN. UPON RESEARCH OF ISSUE, IT WAS NOTED THAT SEVERAL OTHER CONSUMERS WITH SAME VEHICLE EXPERIENCED SAME ISSUE (SOURCE: HTTP://WWW.FORDFUSION.NET). IN EVERY CASE THAT CONSUMERS POSTED ON THE FORUMS, THE THROTTLE BODY HAD BEEN FOUND FAULTY BY A FORD DEALER AND WAS REPLACED. SOME USERS ALSO NOTED THAT THEIR INCIDENTS OCCURRED ON BUSY POPULATED HIGHWAYS IN WHICH SAFETY COULD HAVE BEEN COMPROMISED.
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Nov 24, 2012 - Bertram, TX - Power Train
WE WERE DRIVING BACK FROM SHOPPING, HAD THE CRUISE SET AT 65 MPH. THE CAR LOST POWER AND WOULD NOT ACCELERATE. I LOOKED DOWN AT THE DASH AND NOTICE THE WRENCH LIGHT HAD COME ON. WE PULLED OFF THE ROAD AND I NOTICE THAT THE VEHICLE WAS RUNNING ROUGH AND STILL WOULD NOT ACCELERATE EVEN AFTER PUTTING THE CAR IN PARK. WE WERE CONTEMPLATING WHO WE COULD CALL AT SUCH A LATE HOUR. I DECIDED TO TURN THE CAR OFF AND SEE IF WOULD RESTART, IT IN FACT DID AND THE ENGINE SEEM TO BE RUNNING NORMALLY. WE CONTINUED TO OUR DESTINATION WITH OUT FURTHER INCIDENT. THE CAR HAS REMAINED IN THE DRIVEWAY SINCE THE INCIDENT. THIS IS THE FIRST PROBLEM WE HAVE HAD WITH THIS VEHICLE, WE BOUGHT IT USED IN FEBRUARY OF THIS YEAR. IT HAD 29,700 MILES ON IT AND HAD NO ISSUES REPORTED TO CAR FAX. IT WAS A ONE OWNER VEHICLE AND THAT WAS A RENTAL CAR FROM INITIAL SALE OF CAR IN HAWAII.
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Nov 19, 2012 - Garner, NC - Power Train
TELL US WHAT HAPPENED: MY HUSBAND AND I HAD PURCHASED A 2010 FORD FUSION IN JULY 2012. ABOUT 20 SOME DAYS AFTER PURCHASE. I GOT INTO THE CAR AND STARTED THE CAR TRYING TO GO UP MY DRIVEWAY AND THE CAR LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. I CALLED THE DEALERSHIP EXPLAINED WHAT HAPPENED THEY PICKED THE CAR UP AND GAVE US A LOANER TO DRIVE. THE DEALERSHIP REPLACED THE THROTTLE BODY. AROUND AUGUST OF 2012 MY HUSBAND, MY GRANDSON AND I WERE DRIVING AND WENT TO MAKE A TURN ONTO THE HIGHWAY AND WITHOUT WARNING THE CAR LOST ALL ACCELERATION AGAIN PLACING MY FAMILY IN A DANGEROUS SAFETY SITUATION. WE CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED AND THEY PICKED UP THE CAR AGAIN. THIS TIME THEY MENTIONED THERE WAS ISSUE WITH WIRING AND THE PCV VALVE WHICH ALSO DEALT WITH THE THROTTLE BODY WAS REPLACED AND ASSURED ME THE PROBLEM WAS FIXED. LAST WEEK MY HUSBAND WAS DRIVING THE CAR ON A HIGHWAY AND PROCEEDED TO PASS AN EIGHTEEN WHEELER WHEN OUT OF NOWHERE THE CAR LOST ALL ACCELERATION, THE CHECK ENGINE LIGHT CAME ON FOR ABOUT 15 OR 20 SECONDS AND THANKFULLY WENT BACK INTO GEAR. MY HUSBAND WAS GOING OVER 70 MILES AN HOUR AND LOST ALL ACCELERATION WITHOUT WARNING! THIS IS AN EXTREMELY DANGEROUS SAFETY CONCERN. THIS NOW WOULD BE THE SECOND TIME IT PLACED OUR LIVES IN DANGER. WE NO LONGER HAVE THE CAR BUT I FEAR THAT SOMEONE ELSE WILL BUY THIS CAR AND SOMETHING WORSE COULD HAPPEN THE THROTTLE BODY IN THIS CAR WAS REPLACED THREE TIMES. ONCE THROUGH THE MANUFACTURE, CAR FAX REPORTED IT REPLACED, AND ONCE WHEN I PURCHASED THE CAR. SOMETHING NEEDS TO BE DONE TO ENSURE THE SAFETY OF THESE VEHICLES VERY SOON BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. MY CONCERN IS IT IS VERY LIKELY THIS CAR WILL BE SOLD AGAIN TO SOMEONE ELSE SINCE WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT FROM WITHOUT HAVING THIS ISSUE FIXED.
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Nov 10, 2012 - Helotes, TX - Power Train
THROTTLE BODY FAILURE: FIST OCCURRENCE- DRIVING ON HIGHWAY ALL OF A SUDDEN NO POWER. PRESSING ON THE GAS NOTHING HAPPENS. NO CHECK ENGINE LIGHT CAME ON. PULLED OFF TO THE SIDE OF HIGHWAY AND PUT THE CAR IN PARK. THE CAR STARTING SHAKING AND THE WRENCH LIGHT CAME ON. TURNED CAR OFF, THEN BACK ON AND EVERYTHING WAS OKAY. ABOUT 6 HOURS LATER THIS HAPPENED AGAIN AS I WAS PASSING IN THE FAST LANE, THEN SUDDENLY LOST POWER. AGAIN, NO CHECK ENGINE LIGHT. SAME SCENARIO AS THE FIRST. TOOK IT TO MY MECHANIC AND NO ERROR CODES REGISTER. HE CHECKED TWICE. SO FOR A WEEK AND A HALF THE CAR WAS FINE. THEN HAPPENED TWICE AGAIN, NO WARNING, JUST LOST POWER. THIS TIME A CHECK ENGINE LIGHT CAME ON AFTER I PUT THE CAR IN PARK. HAD IT TOWED TO THE AUTO SHOP AND A CODE DID REGISTER THIS TIME. HAD IT TAKEN FOR FORD AND THEY HAD TO REPLACE THE THROTTLE BODY. THIS WAS A VERY DANGEROUS SITUATION ESPECIALLY WHEN SPEEDING UP TO PASS AS THE SPEED LIMIT ON THAT PART OF THE HIGHWAY IS 75 SO CARS WERE COMING UP FAST BEHIND ME. IF I HAD CAUSED AN ACCIDENT AND INJURIES OCCURRED THE FIST OR SECOND TIME IT HAPPENED ON THE HIGHWAY, IT WOULD HAVE SEEMED MY FAULT AND THERE WOULD HAVE BEEN NO ERROR CODES TO AT LEAST VALIDATE WHAT HAPPENED. PLEASE, PLEASE, ISSUE A RECALL FOR THE THROTTLE BODY BEFORE SOMEONE IS HURT. NOT TO MENTION THE PEOPLE JUST OUT OF WARRANTY THAT HAVE TO PAY FOR THIS REPAIR.
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Nov 06, 2012 - Sterling Heights, MI - Automatic Transmission
2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS. THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.
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Nov 04, 2012 - Duncanville, TX - Power Train
EACH TIME (8 TIMES) TRAVELING AT 40-67 MPH AND WITH TRAFFIC AROUND AND WRENCH LIGHT COMES ON ALONG WITH CHECK ENGINE LIGHT; CAR THEN LOSES SPEED RAPIDLY TO ONLY A FEW MILES PER HOUR. BARELY ABLE TO PULL OVER BEFORE COMPLETELY STOPPING. BEEN IN SHOP TWICE AND BOTH TIMES, CODES DO NOT SHOW ANYTHING NOR HAVE THEY SEEN THE WARNING LIGHT AND IT HAPPEN TO THEM AFTER DRIVING IT FOR A TOTAL OF 150 MILES TESTING IT. AFTER EACH TIME IT HAPPENS ABLE TO SIT FOR 10-15 MINUTES AND IT START BACK UP AND RUN. VERY CONCERNED FOR MY FAMILY'S SAFETY AS WE HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO THE CAR DRASTICALLY DROPPING SPEED (OUT OF OUR CONTROL) WITH EACH OCCURRENCE. AFTER RESEARCH ON INTERNET READING SEVERAL STORIES OF EXACT SCENARIO (BLAMING THROTTLE BODY)AND FORD HAS DONE NOTHING ABOUT IT. PLEASE PLEASE PLEASE RECALL THE PARTS AND PREVENT A BAD ACCIDENT HAPPENING.
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Oct 30, 2012 - Fitzgerald, GA - Power Train
THE CAR WOULD NOT ACCELERATE. IT DID NOT LOSE ITS BRAKING OR STEERING, BUT WE HAD NO CHOICE BUT TO PULL OVER. UPDATED 11/07/12 UPDATED 11/15/12
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Oct 27, 2012 - Pascagoula, MS - Power Train
WAS DRIVING HOME FROM WORK AND THE CAR JUST STOPPED. UNABLE TO GET THE CAR TO START GETTING A WRENCH SHOWING LOOKED IN MANUAL SHOWS SOMETHING TO DO WITH THE THROTTLE. I AM OVER THE NEW CAR WARRANTY. I SPOKE TO THE DEALER AND THEY WERE AWARE OF THE ISSUES WITH THE FUSIONS. REPAIR COST OVER $500.
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Oct 25, 2012 - Cincinnati , OH - Power Train
WRENCH LIGHT CAME ON AND CAR WENT FROM 35MPH TO COASTING. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. WAITED A FEW MINUTES CAR STARTED UP AND I GAVE IT SOME GAS IT WENT FOR A FEW MINUTES AND THEN THE CAR SPUTTERED AND ALL THE LIGHTS CAME ON AND CAR STOPPED. WAS CLOSE TO FORD SERVICE CENTER, THEY JUST CALLED AND SAID THE THROTTLE BODY HAS GONE BAD.
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Oct 24, 2012 - Sacramento, CA - Power Train
THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO. THE FIRST TIME WAS OCT. 22, 2012, THE SPEED AT TIME WAS 40MPH. SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS.
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Oct 22, 2012 - Roanoke, VA - Power Train
ENGINE SHUT DOWN TO VERY SLOW IDLE WHEN STARTING FROM INTERSECTION. BARELY ABLE TO GET VEHICLE OUT OF ROAD. THIS HAS NOW HAPPENED 4 TIMES,EACH TIME WHEN MOVING THRU INTERSECTION. THIS IS VERY DANGEROUS WHEN TRAFFIC IS APPROACHING FROM ALL DIRECTIONS. AFTER ENGINE HAS BEEN SHUT OFF A FEW MINUTES IT RUNS OK. IT HAPPENED TWICE ON THE FIRST OCCASION THEN RAN GOOD FOR 5 DAYS WHEN IT SHUT DOWN AGAIN,THEN RAN GOOD FOR 6 DAYS WHEN SHUT DOWN ONCE MORE .I SEE ON THE INTERNET THAT THIS IS HAPPENING TO LOTS OF OTHER FUSION OWNERS. IT'S JUST A MATTER OF TIME UNTIL SOMEONE IS CRASHED INTO BECAUSE OF THIS STALLING. THE PROBLEM SEEMS TO BE THE THROTTE BODY NEEDS REPLACING. I THINK FORD NEEDS TO RECALL THESE VEHICLES NOW BEFORE A TRAGEDY OCCURS.
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Oct 20, 2012 - Bushnell, IL - Power Train
THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS.
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Oct 14, 2012 - Gwynn, VA - Power Train
DRIVING ALONG. CAR SUDDENLY SEEMED TO LOOSE POWER. I SEEMED TO KICK OUT OF GEAR AND STOPPED RESPONDING TO THE GAS PEDAL. I HAD TO COST TO A STOP. THE "WRENCH" LIGHT CAME ON WHEN THE PROBLEM STARTED, BUT AFTER I CUT THE KEY OFF AND RESTARTED THE "WRENCH" LIGHT WAS OFF AND ALL WORKED FINE. THIS HAPPENED 1 TIME THE FIRST DAY AND TWICE THE NEXT. NOTHING ELSE HAPPENED FOR 3 MORE DAYS BUT ON THE FOURTH DAY THE SAME THING HAPPENED. EACH TIME I HAD TO COAST TO A STOP. ONE TIME I WAS IN A VERY DANGEROUS SITUATION, SINCE THE COAST STOPPED IN THE MIDDLE OF A CURVE ON A VERY DARK ROAD.
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Oct 11, 2012 - Washington Court Housr, OH - Power Train
MY 2010 FORD FUSION HAS 65,000 MILES ON IT AND WE BOUGHT IT NEW IN OCT. 2009. SEPT 29, 2012 I WAS DRIVING DOWN THE FREEWAY WHEN IT MADE A NOISE THEN THE WRENCH LIGHT CAME ON AND THERE WAS NO POWER. I PULLED OVER AND THE CAR DIED THEN I RESTARTED IT AND IT DROVE FINE THE REST OF THE 30 MILE TRIP. SINCE THEN ALMOST EVERY TIME IT'S DRIVEN IT DOES THE SAME THING AND IT DOESN'T SEEM TO BE AT ANY PARTICULAR SPEED OR MATTER HOW LONG IT'S BEEN DRIVEN WHEN IT HAPPENS. I'M VERY CONCERNED THAT IT WILL CAUSE AN ACCIDENT BECAUSE SOMETIMES WHEN IT HAS HAPPENED I'VE HAD A HARD TIME FINDING A PLACE TO PULL OVER. I EVEN TRIED PUTTING IT IN NEUTRAL AND SHUTTING IT OFF THEN RESTARTING IT AND THE ONLY WAY IT WILL RESUME POWER IS BY PULLING OVER AND SHUTTING IT OFF THEN RESTARTING IT. I'VE CALLED FORD CUSTOMER SERVICE AND WAS TOLD TO GET IT CHECKED OUT AS SOON AS POSSIBLE. TODAY I'M PICKING IT UP FROM THE DEALERSHIP AFTER 2 DAYS AND THE MECHANIC CANNOT DUPLICATE THE PROBLEM AND THERE IS NO CODE SHOWING THAT THE WRENCH LIGHT CAME ON. LUCKILY THE DEALERSHIP ISN'T CHARGING ME FOR CHECKING IT OUT BUT FORD CUSTOMER SERVICE TOLD THEM THAT IF THERE IS A PROBLEM THEY WON'T TAKE CARE OF IT BECAUSE THE CAR ISN'T UNDER WARRANTY ANYMORE. AFTER READING ALL THE POSTS FROM PEOPLE WITH 2010 FORD FUSIONS HAVING THE SAME PROBLEM I AM VERY UPSET WITH FORD FOR NOT DOING ANYTHING ABOUT THIS. I'M SURPRISED THERE HASN'T BEEN ANY SERIOUS ACCIDENTS AND IS THAT WHAT ITS GOING TO TAKE FOR THEM TO RECALL THE PROBLEM. MY FUSION EVEN DID IT ON THE WAY TO GET IT CHECKED OUT, BUT I WAS TOO FAR TO NOT RESTART IT, SO ON MY WAY HOME IF IT DOES IT I WON'T RESTART IT, BUT HAVE IT TOWED RIGHT BACK TO THE SERVICE DEPARTMENT. FROM WHAT I'VE BEEN READING THE ONLY WAY THEY CAN GET A CODE TO SHOW UP IS WHEN THE WRENCH LIGHT IS ON. I AM REALLY STARTING TO DISLIKE FORD, BECAUSE THEY OBVIOUSLY DON'T CARE ABOUT THEIR CUSTOMERS.
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Oct 10, 2012 - Ventura, CA - Power Train
WHILE DRIVING AT A LOW SPEED (10-35 MPH) THE CAR QUICKLY GAINS SPEED (THE RPM DOES NOT INCREASE) AND THEN SLOWS DOWN AGAIN AND IT FEELS LIKE THE GEARS SHIFT DOWN ALTHOUGH IT DOESN'T SEEM POSSIBLE. THE GAS PEDAL STOPS WORKING AND A WRENCH SHOWS ON THE DASH BOARD, THE CAR SLOWLY DECREASES IN SPEED. AS I COME TO A STOP THE CAR JUMPS AND LURCHES VIOLENTLY. I TURN THE CAR OFF, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. THE WRENCH GOES AWAY HOWEVER AFTER THIS HAPPENS 5 MORE TIME THE ENGINE LIGHT COMES ON. THIS HAPPENS INTERMITTENTLY. I READ IN THE FORUM PEOPLE DESCRIBING ISSUES SIMILAR AND EXACTLY THAT SAME AS MINE AND IT SEEMED AS THOU IT WAS THE THROTTLE BODY. COULD NOT AFFORD THE PART SO I WAITED AND IT WENT AWAY. THIS STOPPED FOR ROUGHLY 5 MONTHS AND THEN STARTS AGAIN (OCT 2012). NOW IT HAPPENS AT ANY SPEED. VERY, VERY DANGEROUS! I SPOKE TO A MECHANIC AT A LOCAL FORD DEALERSHIP WHO SAID THAT HE IS NOT AWARE OF ANY ISSUES SIMILAR TO MINE.....I FIND IT A LITTLE HARD TO BELIEVE THAT I AM THE ONLY PERSON IN MY AREA WITH THIS PROBLEM. I SUGGESTED HE LOOK AT THE FORUM. I HAVE 3 CHILDREN AND CANNOT BELIEVE THAT THE POWERS THAT BE AT FORD HAVE NO CONCERN FOR OUR SAFETY, THE SAFETY OF OTHER DRIVERS ON THE ROAD, THEIR REPUTATION AND REFUSE TO STAND BEHIND A PRODUCT THAT REPORTEDLY WON SAFETY AWARDS. VERY UNFORTUNATE. I HOPE THE THOUSANDS OF POSTINGS ON THE MULTITUDE OF FORUMS REACHES SOMEONE AT FORD (BEFORE SOMEONE IS KILLED) WHO HAS A CONSCIENCE AND IS CONCERNED ABOUT THE SAFETY OF THOSE WHO STILL BELIEVE IN BUYING AMERICAN. THIS IGNORED, DANGEROUS ISSUE AND THE FORD ATTITUDE OF NOT CARING WILL MAKE ANYONE NEVER PURCHASE A FORD PRODUCT AGAIN. I HAVE OWNED 3 DIFFERENT MODELS AND HAVE HAD ISSUES WITH ALL 3.
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Oct 10, 2012 - Groveland, FL - Power Train
AFTER PULLING ONTO A HIGHWAY MY FORD FUSION BEGAN TO JERK AND LOSE ACCELERATION. WHAT A HORRIBLE FEELING AT 6AM...IN THE DARK......WITH A HIGHWAY FULL OF SEMI TRUCKS WONDERING IF YOU CAN GET OFF THE ROAD BEFORE YOU ARE HIT! I PULLED OFF THE SIDE OF THE ROAD AND NOTICE MY WRENCH LIGHT WAS ON. I PUSHED THE GAS PEDAL AND THERE WAS NO CHANGE IN THE RPM'S. IT WAS LIKE THE ENGINE WAS DEAD BUT STILL RUNNING. AFTER TURNING THE CAR OFF AND ON THREE TIMES THE WRENCH LIGHT WENT OUT AND I DROVE STRAIGHT TO THE FORD DEALERSHIP. A FEW HOURS LATER THEY CALLED AND TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE THIS PART WOULD NOT BE COVERED BY MY 100,000 CERTIFIED PRE-OWNED WARRANTY!! AND ON TOP OF THAT THE DEALERSHIP CHARGED ME A $157.00 DIAGNOSTIC FEE....LIKE FORD DOESN'T KNOW THEY HAVE AN ISSUE.
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Oct 09, 2012 - Warren, MI - Power Train
WHILE DRIVING MY 2010 3.0 FORD FUSION ON SECONDARY ROADS, THE CAR SUDDENLY LOST POWER. AFTER 5 MINUTES, IT COULD BE RESTARTED AND DRIVEN BUT AFTER APPROXIMATELY 30 SECONDS, IT WOULD LOSE POWER AGAIN AND COAST TO A STOP. IT STRANDED MY WIFE AND DAUGHTER UNTIL TOWED TO A DEALER. THE DEALER DIAGNOSED A BAD THROTTLE BODY, AND CHARGED APPROXIMATELY $700.00 TO REPLACE THE PART AND PERFORM A RECOMMENDED FUEL SYSTEM CLEANING. REPEATED EMAIL TO FORD CUSTOMER SERVICE RESULTED IN A DENIAL OF RESPONSIBILITY BECAUSE THEY WERE UNDER NO WARRANTY OR RECALL OBLIGATION. I SPOKE WITH A SERVICE WRITER WHO TOLD ME THAT THIS PROBLEM APPEARED TO BE CONSISTENT FOR FUSIONS.
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Oct 08, 2012 - Frankfort, NY - Power Train
75 WHILE DRIVING AT HIGHWAY SPEED CAR WOULD STOP BEING RESPONSIVE TO THE ACCELERATOR PEDAL BEING DEPRESSED. THE CAR WOULD GO INTO LIMP MODE AND SHAKE VIOLENTLY. THE OBD SYSTEM'S & THE WRENCH(POWERTRAIN LIGHT BECAME ILLUMINATED . I PROCEEDED TO PULL OFF ON TO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. LIGHTS RESET AND CAR WOULD RUN OKAY. THIS OCCURRED 12 TIMES PRIOR TO THE OBD CODES COULD BE DETERMINED. CODE P2111 AND VARIOUS RELATED CODES. THROTTLE BODY STUCK OPEN. THIS PROBLEM COULD POTENTIALLY HAVE CAUSED A FATAL COLLISION IN HEAVY TRAFFIC.
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Oct 08, 2012 - Richmond, TX - Power Train
DEFECTIVE THROTTLE BODY CAUSES CAR TO LOSE POWER.
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Oct 08, 2012 - Medina, OH - Power Train
THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I WAS ABLE TO PUTTER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WHEN I RESTARTED IT, IT RAN FINE. IT GOES TO THE DEALER TODAY FOR INSPECTION, WHERE I SUSPECT I'LL GET THE SAME RESPONSE THAT MOST EVERY ONE ELSE GETS - THAT THE PROBLEM COULDN'T BE RE-PRODUCED. WHAT WILL IT TAKE TO GET A RECALL FROM FORD ABOUT THE DEFECT IN THEIR DESIGN? FATAL ACCIDENTS?? THAT'S A PRETTY HIGH PRICE TO PAY BEFORE THEY'RE FORCED TO CORRECT THEIR PRODUCT.
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Oct 06, 2012 - Carlsbad, CA - Power Train
TRAVELING ON THE STREET AT ABOUT 40 MPH, CAR SHUDDERED TO A STOP. ENGINE LIGHT CAME ON. HAD CAR TOWED HOME. CAR STARTED THE NEXT DAY. CAREFULLY DROVE THE CAR TO THE FORD DEALER. THEY REPLACED THE THROTTLE BODY. THE THROTTLE BODY SHOULD NOT BE FAILING AT 60000 MILES. THIS SHOULD BE A RECALL.
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Oct 05, 2012 - Royal Oak, MI - Axle Assembly, Axle Shaft, Seal
ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. I CANNOT AFFORD TO BUY A NEW CAR. I ALSO CANNOT IN GOOD CONSCIENCE SELL MY CAR WITH THIS DANGEROUS DEFECT. I FEEL THAT FORD IS FORCING ME TO DRIVE AN UNSAFE CAR AND I AM EXTREMELY SCARED THAT THE PS WILL GO OUT AGAIN IN A SITUATION THAT WILL CAUSE ME TO CRASH OR WORSE. THE CONSUMER STATED THE DEALER REPLACED THE STEERING RACK. THE CONSUMER STATED THE POWER STEERING HAS NOT FAILED SINCE. HOWEVER, THE VEHICLE SEEMED TO STEER HARD AND WOULD PULL TO THE LEFT OR RIGHT WHEN BRAKING. ALSO, A SEAL FROM THE TRANSMISSION WAS LEAKING FLUID, WHICH NEEDED TO BE REPLACED.
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Oct 05, 2012 - Medina, OH - Power Train
I OWN A 2010 FORD FUSION WITH 19000 MILES. I HAVEN'T EVEN HAD IT A MONTH YET. IT IS A CERTIFIED PRE-OWNED VEHICLE. DRIVING HOME FROM WORK YESTERDAY, I STOPPED IN A LINE OF TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN AND I ACCELERATED. DURING ACCELERATION, THE CAR JERKED THEN LOST ALL FORWARD MOMENTUM AND "PUTTERED". I WAS ABLE TO "PUTTER" TO THE SIDE OF THE ROAD OUT OF TRAFFIC. I PUT IT IN PARK AND NOTICED THAT THE WRENCH LIGHT WAS LIT UP, SO I PULLED OUT THE OWNER'S MANUAL TO SEE WHAT IT MEANT...POWERTRAIN. I TURNED THE CAR OFF FOR ABOUT 5 MINUTES THEN RESTARTED IT WITH NO OTHER INCIDENTS ON MY WAY HOME. THANK GOD I WASN'T IN ANY HEAVIER TRAFFIC OR MULTIPLE LANES! FROM WHAT I'VE BEEN READING, SOME PEOPLE HAVE LOST ACCELERATION GOING 50+ MPH IN INTERSTATE/HIGHWAY TRAFFIC! IF THIS PROBLEM ISN'T ADDRESSED, AND SOON, SOMEONE WILL BE SERIOUSLY INJURED OR WORSE DUE TO A DEFECT IN FORD'S DESIGN.
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Oct 05, 2012 - Sandy Hook, VA - Power Train
AT 11:45 PM, I WAS TRAVELING WEST ON I-64, AT 68 MPH, WHEN MY CAR QUICKLY DECELERATED. DESPITE MY APPLYING MORE GAS, MY CAR CONTINUED TO LOSE POWER RAPIDLY AND BEGAN SHUDDERING. IT WAS THEN THAT THE "WRENCH" WARNING LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED MY VEHICLE OFF AND PUT MY HAZARD LIGHTS ON. I WAITED FOR A 5 MINUTES BEFORE STARTING THE CAR AGAIN. THE CAR STARTED ROUGHLY BUT DID NOT HAVE ANY POWER AND COULD/WOULD NOT ACCELERATE. IT WAS AT THIS TIME THAT BOTH THE WRENCH AND ENGINE WARNING LIGHTS CAME ON. AGAIN I TURNED OFF THE CAR AND WAITED. AFTER ANOTHER 10-15 MINUTES, I TURNED THE CAR ON AGAIN. THIS TIME IT STARTED WITHOUT INCIDENT. THE WRENCH WARNING LIGHT DID NOT COME BACK ON BUT THE ENGINE LIGHT REMAINED ON. I KEPT MY HAZARD LIGHTS ON AND REMAINED IN THE BREAKDOWN LANE WHILE I DROVE APPROXIMATELY 5 MILES TO THE CLOSEST EXIT OFF THE INTERSTATE WHERE I PROMPTLY PARKED MY CAR.
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Oct 03, 2012 - Pinehurst, GA - Power Train
WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLE MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. I WAS ABLE TO COAST TO SIDE OF ROAD AND TURN OFF ENGINE. RESTARTED ENGINE WITH LONGER THAN NORMAL CRANKING TIME. GEAR CHANGES (AUTOMATIC) CONTINUES TO BE SLUGGISH AND HAPPENS AT HIGHWAY AND CITY SPEEDS.
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Oct 01, 2012 - W Hollywood, CA - Power Train
THROTTLE BODY MALFUNCTIONS WHILE CAR IS AT SPEED. THE "WRENCH" LIGHT APPEARS ON THE DISPLAY AND THEN THE CAR LOSES POWER AND BEGINS TO SHUDDER. TURNING THE CAR OFF AND RESTARTING IT RESETS THE DISPLAY AND STARTS FINE. PROBLEM IS INTERMITTENT BUT DANGEROUS AS THE CAR STOPS WORKING WHILE THE CAR IS GOING ANYWHERE FROM 25 TO 45 MPH.
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Oct 01, 2012 - Munford, AL - Power Train
WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLING MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. PULL OVER, TURN IT OFF, RESTART IT WITH NO PROBLEMS. SLUGGISH GEAR CHANGES (AUTOMATIC) HAPPENS AT TOWN AND HIGHWAY SPEED.
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Sep 26, 2012 - Hamilton, NJ - Power Train
I PULLED OUT OF MY WORKS PARKING LOT AND GOT 50 FT. CAR BEGAN TO SLOW DOWN, SHAKE/ VIBRATE VIOLENTLY, AND EMERGENCY WRENCH LITE LIT UP. WHILE DRIVING AND WHILE IN PARK, IT SHOOK. I WENT TO PULL OFF TO THE SIDE OF THE RODE SAFELY. THANK GOOD NESS I WAS ON A DOWNHILL AND COULD COAST TO A SIDE ROAD (BUT STILL NOT SAFE WHERE I WAS). ONCE I WAS PULLED OFF MAJOR ROAD, I PUT THE CAR IN PARK. I TURNED THE CAR OFF AND WAS TOO AFRAID TO DO ANYTHING ELSE. I CALLED FOR A TOW. 24 HOURS LATER, I WAS TOLD MY CAR'S COMPUTER CODE SAID IT HAD A BAD THROTTLE BODY. IT WAS REPLACED WITH A BRAND NEW, REVISED THROTTLE BODY - UNDER WARRANTY WHICH ENDS IN 37 DAYS. IT HAPPENS TO MANY FORD FUSIONS. IT'S TIME FOR FORD TO OWN UP AND SEND OUT THE RECALL NOTICES BEFORE SOMEONE GETS HURT/KILLED.
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Sep 25, 2012 - Durham, NC - Power Train
I WAS TRAVELING DOWN THE HIGHWAY WHEN MY CAR STOPPED GETTING POWER WHEN I PRESSED THE GAS. A YELLOW WRENCH WARNING DASH LIGHT CAME ON, THE CAR STARTED SHAKING AND HAD NO POWER WHEN TRYING TO ACCELERATE TO GET OVER A LANE TO GET OFF THE ROAD TO AVOID AN ACCIDENT. I LUCKILY GOT OVER WITH MY HAZARD LIGHTS ON AND COASTED TO THE SHOULDER WHERE THE CAR FINALLY STOPPED BUT DID NOT SHUT OFF OR DIE. THE CAR IDLED AND CONTINUED TO SHAKE SO I POPPED THE HOOD AND CHECKED THE TRANSMISSION FLUID LEVEL. THE LEVEL WAS SLIGHTLY LOW WHICH WAS STRANGE CAUSE I HAD TO ADD HALF A QT OF TRANS FLUID THE MONTH BEFORE BECAUSE THE SHIFTING WAS ROUGH. THE FLUID WAS VERY DARK COLORED AND SMELLED SCORCHED. I SHUT THE VEHICLE OFF AND LET IT SIT FOR ABOUT 10 MINUTES THEN I CHECKED THE OIL, OK. I TURNED THE CAR BACK ON, ADDED A LITTLE MORE TRANS FLUID AND THE CAR SEEMED TO BE OK TO GET ME THE REST OF THE WAY TO WORK. I LEFT IT IN A PARKING LOT FOR THE NIGHT AND RETURNED TO CHECK IT OUT IN THE LIGHT. I JACKED IT UP AND FOUND SOME FLUID SLOWLY COMING OUT OF THE PLACE WHERE THE AXLE GOES INTO THE TRANSMISSION. I CALLED THE FORD SERVICE CENTER, EXPLAINED WHAT HAPPENED AND EXPLAINED WHAT I FOUND. I HAD THE RECALL FOR THE TRANSMISSION DONE IN 2011 FOR FORD FUSION 2010S BUT THE ROUGH SHIFTING HAS BEEN A PROBLEM SINCE I BOUGHT IT. I HAVE HAD CONSTANT TROUBLE WITH THE TRANSMISSION SHIFTING ROUGH AND NOW LOSING ALL POWER WHILE DRIVING ON THE HIGHWAY AT 55MPH. IT ALMOST CAUSED AN ACCIDENT. MY CAR IS NOW AT 76,800 MILES AND FORD SERVICE REP SAYS THE BILL IS ON ME CAUSE THE POWERTRAIN WARRANTY IS UP AND THE RECALL FOR THE SAME PROBLEM DOESN'T COVER ME ANYMORE. I WANT MY CAR FIXED WITH THIS PROBLEM AND I CANT AFFORD TO KEEP GOING TO THE SHOP EVERY TIME THIS KEEPS ACTING UP. FORD NEEDS TO FIX THE PROBLEM WITH THEIR TRANSMISSIONS BEFORE SOMEONE GETS HURT BY THIS. LUCKILY MY 1YR OLD DAUGHTER WAS NOT WITH ME THIS TIME.
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Sep 25, 2012 - Anderson, SC - Power Train
I RECENTLY BOUGHT A 2010 FORD FUSION WITH 45000.00 MILES ON IT. AFTER HAVING OWNED IT FOR ONLY ABOUT 2.5 MONTHS I AM HAVING PROBLEMS. WHILE DRIVING DOWN A 4 LANE HIGHWAY AT 55 MILES PER HOUR IT ALMOST STOPS IN THE MIDDLE OF THE HIGHWAY AND WILL NOT ACCELERATE. IT DOES THIS WITH NO WARNING. I AM ABLE TO PULL OVER TO THE SHOULDER AND THE CAR BEGINS TO SHAKE AS I COME TO A COMPLETE STOP. ONCE I TURN THE CAR OFF THE WRENCH LIGHT GOES OUT I AM ABLE TO START IT BACK UP. IT HAS HAPPENED SEVERAL MORE TIMES. TODAY IT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION. THE FORD DEALERSHIP IN MY AREA WHEN I CALLED SAID IT WOULD BE HARD TO DIAGNOSE BECAUSE THE PROBLEM IS INTERMITTENT. BY READING THE COMPLAINTS FROM EVERYONE ON THE 2010 FORD FUSION THIS A COMMON PROBLEM WITH THIS MODEL. THE ISSUE SEEMS TO BE THE THROTTLE BODY. MY FEAR IS THAT SOMEONE WILL SLAM INTO MY CAR NOT REALIZING IT HAS STOPPED IN THE ROAD. I REALLY THINK IT IS A SAFETY ISSUE AND CANNOT BELIEVE WITH BEING SUCH A WIDE SPREAD PROBLEM FORD HAS NOT DONE SOMETHING TO CORRECT IT BEFORE SOMEONE IS INJURED FROM WHAT APPEARS TO BE A DEFECTIVE PART THEY HAVE PUT ON THEIR CARS.
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Sep 25, 2012 - Frisco, TX - Power Train
I WAS SLOWING TO A STOP WHEN MY CAR SHUDDERED AND THE ENGINE SEEMED TO DIE. I HAD A ERROR SYMBOL FOR THE TRANSMISSION AND THE ENGINE HAD NO MORE POWER. IT WAS STUCK IN IDLE NOW EVEN THOUGH I WAS JUST DOING 35 MILES PER HOUR COMING TO A STOP. AS I FINALLY BRAKED TO A STOP THE ENGINE WAS SURGING, BUT WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED TO THE ENGINE, IT WAS AS IF IT WAS JUST TURNED ON AND PLACED IN DRIVE ONLY. I DIDN'T KNOW WHAT TO DO, I HAD TO GET THROUGH 2 INTERSECTIONS ON IDLE SPEED ONLY. I FINALLY PULLED OVER PAST THE INTERSECTIONS AND TURNED MY CAR COMPLETELY OFF. I THEN TURNED IT BACK ON AND IT WAS WORKING NORMALLY. I TOOK IT TO THE FORD DEALERSHIP, WHO TOLD ME THIS IS COMMON AFTER A NEW BATTERY IS PLACED IN THESE FUSIONS. THEY NOTICED MY RECENTLY PURCHASED USED CAR (PURCHASED ABOUT A MONTH BEFORE THIS) HAD A BRAND NEW BATTERY IN IT. THEY TOLD ME WITH A NEW BATTERY, THE CARBON BUILDS UP DRAMATICALLY AND DAMAGES THE THROTTLE BODY. SO I NEED TO BUY A NEW THROTTLE BODY AND HAVE THE CARS ACCELERATION COMPUTER REPROGRAMMED. AND THIS MIGHT HAPPEN EVERY TIME I GET A NEW BATTERY? PLEASE INVESTIGATE THIS OCCURRENCE WITH OTHER FORD DEALERSHIPS. I HAVE READING THIS SAME STORY ALL OVER THE WEB. WHY DOESN'T FORD DO SOMETHING TO CORRECT THIS ISSUE?
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Sep 25, 2012 - Fitchburg , WI - Power Train
I HAVE A 2010 FUSION. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED. THE CAR STALLED 6 TIMES ON THE WAY HOME LAST NIGHT. THE WRENCH LIGHT WOULD GO ON AND THERE WAS NO THROTTLE RESPONSE. THE CAR WOULD SHAKE AND SPUTTER. I WOULD SHUT THE CAR OFF AND RESTART AND COULD PROCEED FOR A SHORT DISTANCE. THE LAST TIME IT STALL ON THE FREEWAY ON RAMP. I TOOK IT IN AND LET THE DEALER KNOW WHAT HAD OCCURRED AND THEY CALLED BACK INDICATING IT IS THE THROTTLE BODY. I AM OUT OF MANUFACTURERS WARRANTY. THE COST IS $500. THE POWER TRAIN SYSTEM IS COVERED BUT THE THROTTLE BODY IS NOT (EVEN THOUGH THE THROTTLE BODY CAUSES THE POWER TRAIN TO GO INTO STALL)? AT WHAT POINT WILL THEY MAKE THE CHOICE THAT THE THROTTLE BODY THAT IS IN THESE CARS ARE NOT UP TO PAR AND A SAFETY HAZARD AND MAKE IT A RECALLED ITEM?
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Sep 20, 2012 - Burlington, WI - Power Train
ON WAY HOME FROM WORK, DRIVING FOR 30 MILES, GOING 50 MPH, UPON CHANGING LANES, THE ACCELERATION DIED. WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER ON THE HIGHWAY. THANKFULLY, JUST GOT THROUGH THE EIGHT MILES OF CONSTRUCTION WITH NO SHOULDER AND ONLY ONE LANE. IF IT HAPPENED THEN, I COULD HAVE CAUSED AN ACCIDENT OR AT LEAST ANGERED QUITE A FEW PEOPLE ON THEIR WAY HOME FROM WORK BY STOPPING TRAFFIC WITH NO WAY TO GET AROUND ME. AS THE CAR WAS IDLING, THE TACH WAS JUMPING ALL OVER THE PLACE, SO I PUT IT IN PARK AND SHUT THE CAR OFF. WAITED A FEW MINUTES, STARTED THE CAR AND WAS ABLE TO DRIVE THE ADDITIONAL MILE HOME. CALLED THE DEALERSHIP TO HAVE THIS CHECKED OUT. CANNOT GET IN FOR SEVERAL DAYS. HOLDING MY BREATH DRIVING IT BACK AND FORTH TO WORK ON MAJOR HIGHWAYS UNTIL THEN. MY FIRST MAJOR DISAPPOINTMENT WITH FORD FOR NOT RECALLING THIS ISSUE.
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Sep 18, 2012 - Schenectady, NY - Power Train
THE CAR BASICALLY STALLED WITHOUT TURNING OFF. THE "WRENCH" LIGHT TURNED ON AND THE CAR LOST ALL POWER AND THE ACCELERATOR WAS UNRESPONSIVE. THE CAR WOULD ONLY GO 2 MPH. ONCE STOPPED AND PLACED IN PARK, THE CAR IDLED VERY ROUGH. THEN TURNED OFF THE CAR. WHEN RE-STARTING THE CAR IT STARTED POORLY, BUT ONCE STARTED THE WRENCH LIGHT WAS OFF. THE CAR THEN DROVE NORMALLY. THIS HAPPENED 3X THAT DAY. I AM LUCKY I DID NOT GET INTO AN ACCIDENT WHEN I LOST ALL POWER AND HAD TO PULL OVER. FORD WILL NOT FIX IT CITING THEY CANNOT SEE THE CODE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF AN ACCIDENT.
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Sep 13, 2012 - Woodstock, GA - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY ADVISED THAT THE POWER ASSIST WARNING LIGHT WAS ILLUMINATED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 53,000.
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Sep 10, 2012 - Des Moines, IA - Power Train
WE WERE TRAVELING ON BUSY I-80 AT APPROXIMATELY 70 M.P.H. DUE TO BUSY VEHICULAR TRAFFIC ON THE INTERSTATE HI-WAY, I WAS NOT USING THE CRUISE-CONTROL. WHEN WE EXPERIENCED THE INCIDENT, I HAD PRESSED ON THE GAS PEDAL TO MAINTAIN SPEED ON AN UPHILL SECTION. ON THE UPHILL SECTION, I NOTICED THE VEHICLE DID NOT ACCELERATE AND THE INSTRUMENT PANEL WARNING LIGHTS STARTED FLASHING. EVEN WITH HEAVY TRAFFIC, I WAS ABLE TO NEGOTIATE MANEUVERING THE VEHICLE TO THE SHOULDER. AS I WAS COASTING ON THE SHOULDER, I SHIFTED THE TRANSMISSION TO NEUTRAL AND TRIED TO START THE ENGINE (EV SYSTEM DID NOT RESPOND EITHER) WITH NO AVAIL. AFTER COMING TO A COMPLETE STOP, I SHIFTED THE TRANSMISSION TO PARK, TURNED-OFF THE CLIMATE CONTROL SYSTEM AND THE AND RADIO. I REMOVED THE IGNITION KEY AND RE-INSTALLED IT AND PROCEEDED TO START THE VEHICLE, THE PROPULSION SYSTEM (EV MODE) RESPONDED. WE ACCELERATED ON THE SHOULDER IN EV MODE AND WE REACHED SPEED THE GAS ENGINE RESPONDED AND WE WERE BACK ON I-80 AND TRAVELING WITH THE TRAFFIC FLOW. THIS IS FIRST TIME THIS HAS OCCURRED WITH US BUT RESEARCHING THIS PHENOMA, THIS EVENT HAS HAPPENED WITH OTHER FORD FUSION HYBRID OWNERS. WE ARE CONCERNED THE PROPULSION SYSTEM MAY SHUT-DOWN IN AN UNSAFE ENVIRONMENT AND CREATE A DANGEROUS SITUATION!
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Sep 10, 2012 - North Manchester, IN - Power Train
WHILE DRIVING DOWN THE ROAD, MY ENGINE LOST POWER. RPMS WENT DOWN, AND THE ACCELERATOR WAS NOT RESPONSIVE. I PULLED THE CAR TO THE SIDE OF THE ROAD, AND PUT IT IN PARK. THE ENGINE IDLED VERY ROUGHLY. I SHUT OFF THE CAR, WAITED 5 SECONDS AND ATTEMPTED TO RESTART. THE ENGINE DID RESTART AFTER SOME EFFORT BY THE STARTER. I DROVE DOWN THE ROAD, AND THE CAR BEHAVED NORMALLY. THIS SEEMINGLY ISOLATED INCIDENT INCREASED IN FREQUENCY IN THE FOLLOWING WEEKS. SOMETIMES UP TO 5 TIMES A DAY. I TOOK MY CAR TO AN AUTHORIZED FORD DEALER, AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. COST OF REPLACEMENT IS $355. I RESEARCHED THE PROBLEM ONLINE AND NOTICED THAT THE PROBLEM SEEMS TO BE FAIRLY COMMON AMONG 2010 FORD FUSION OWNERS. THE ONLINE COMPLAINTS ABOUT FUSION THROTTLE BODY PROBLEMS WERE EXACTLY THE SAME AS THE SYMPTOMS I EXPERIENCED. THE DANGER LIES IN THE FACT THAT THE CAR BASICALLY STALLS WITHOUT WARNING AND MUST BE RESTARTED BEFORE NORMAL DRIVING CAN RESUME. I HAVE EXPERIENCED THIS PROBLEM AT BOTH HIGHWAY AND CITY SPEEDS. A STALLED ENGINE IN THE WRONG PLACE AT THE WRONG TIME (MIDDLE OF AN INTERSECTION, FREEWAY, WHILE PASSING, ETC.) COULD HAVE DISASTROUS EFFECTS.
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Sep 07, 2012 - Dallas, TX - Power Train
I PURCHASED A 2010 FORD FUSION IN JUNE AND ABOUT 3 WEEKS LATER, IT DECELERATED AND THE WRENCH LIT UP ON THE DASHBOARD, WHILE I WAS DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I PULLED OVER STARTED THE CAR UP AND IT WAS FINE. A FEW WEEKS LATER, I WAS 2 BLOCKS FROM MY HOME AND THE SAME THING HAPPENED 4 TIMES AND CONTINUES TO RANDOMLY HAPPEN. THE TIME BETWEEN INSTANCES OF THIS OCCURRING CAN BE MINUTES, HOURS, DAYS OR WEEKS APART. I HAVE RESEARCHED THE ISSUE AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS AND QUESTIONS REGARDING THE SAME ISSUE. I WAS AMAZED AND APPALLED THAT SUCH A COMMON AND VERY DANGEROUS ISSUE HAS NOT BEEN ADDRESSED WITH A RECALL. I DID PURCHASE THE EXTENDED WARRANTY ONLY TO FIND OUT THAT THE WARRANTY DOES NOT COVER ANYTHING THAT HAS TO DO WITH WHAT IS LIKELY TO BE CAUSING THIS ISSUE, WHICH IS THE THROTTLE BODY. SO UNTIL I CAN AFFORD TO GET THIS FIXED, I AM STUCK WITH A CAR THAT I AM TERRIFIED TO DRIVE FOR FEAR OF CAUSING AN ACCIDENT DUE TO THE SUDDEN DROP IN SPEED.
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Sep 06, 2012 - Canton, GA - Power Train
I WAS DRIVING MY VEHICLE ON THE HIGHWAY, AT APPROXIMATELY 55-60 MPH, WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR STALLED, AND THE WRENCH LIGHT CAME ON. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED AGAIN, THE NEXT DAY. THE CAR ALSO BEGAN TO SHAKE PRIOR TO TURNING THE CAR OFF. I HAVE READ HUNDREDS, IF NOT MORE, COMPLAINTS REGARDING THIS SAME ISSUE. MY CAR IS CURRENTLY AT A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THAT IT SOUNDED LIKE THE "THROTTLE BODY". THE FORD DEALER COMMENTED THAT THIS IS A COMMON COMPLAINT AMONG THE 2010 FUSIONS. AGAIN, SINCE DISCOVERING THIS PROBLEM, I HAVE READ HUNDREDS OF COMPLAINTS ONLINE IN REFERENCE TO THE SAME ISSUE. I HAVE FILED A COMPLAINT WITH FORD, AS THIS PART/DEFECT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY, EVEN THOUGH MY VEHICLE IS ONLY TWO YEARS OLD, WITH 58,000 MILES. THIS IS A TREMENDOUS SAFETY CONCERN, WITH CAR LOSING ALL ABILITY TO ACCELERATE ON A BUSY HIGHWAY.
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Sep 05, 2012 - Vandalia, IL - Power Train
LOSS OF ACCELERATOR CONTROL. WRENCH AND CHECK ENGINE LIGHT CAME ON. CAR ENTERED EMERGENCY MODE AND HAD TO BE PULLED OVER AND RESTARTED. DIED 2 MORE TIMES AT HIGHWAY SPEED. CODES ON CAR FROM CHECK ENGINE LIGHT READ P2111 AND P2112. DEALER COMPLETED A THROTTLE BODY REPLACEMENT ON SEPTEMBER 5TH, 2012. COMMON PROBLEM WITH THESE PARTICULAR VEHICLES. DEALER WAS AWESOME WITH THE REPAIR AND HELP WITH SITUATION.
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Sep 04, 2012 - Rustburg, VA - Power Train
TRANSMISSION IS SLIPPING IN GEAR, HESITATING DURING SHIFTS, OR COMING OUT OF GEAR COMPLETELY DURING ACCELERATION. ALSO THE TRANSMISSION IS SHIMMYING DOWN THE ROAD IN CERTAIN GEARS. THE CAR IS GETTING TO THE POINT WHERE IT IS UNSAFE TO DRIVE AND THIS IS MY FAMILY CAR.
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Sep 03, 2012 - Great Neck, NY - Power Train
WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL.
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Sep 02, 2012 - Chicago, IL - Power Train
WHILE DRIVING MY CAR ON THE EXPRESSWAY THE WRENCH LIGHT TURNED ON FOLLOWED BY THE CHECK ENGINE LIGHT. THE CAR STARTED REDUCING SPEED EVEN THOUGH I WAS PRESSING THE GAS. I PULLED OVER TO THE SIDE AND THE CAR STARTED SHAKING. I HAD AN OBD II MACHINE IN MY CAR AT THE TIME AND RAN A DIAGNOSTIC. CHECK ENGINE CODE P2111 CAME UP. AFTER RESEARCHING THE CODE IT SAYS IT HAS TO DO WITH THE THROTTLE BODY. I ALSO NOTICED THAT THERE ARE SO MANY DISCUSSION FORUMS OUT THERE WITH PEOPLE WHO ARE HAVING THE SAME ISSUE.
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Sep 01, 2012 - Cincinnati, OH - Power Train
ON A TYPICAL GOOD WEATHER DAY I WAS DRIVING AROUND RUNNING SOME ERRANDS IN THE CITY. SHORTLY AFTER I STARTED THE CAR GOING AT A CITY TRAFFIC RATE OF SPEED...APPROX 35-40MPH...I GOT APPROXIMATELY 5MILES OUT AND THE CAR BEGAN TO SLOW DOWN,AND A WRENCH SIGN APPEARED. EVEN WITH MY FOOT ON THE ACCELERATOR, I COULD NOT ACCELERATE, AND WENT TO PULL OFF TO THE SIDE OF THE RODE WHICH I WAS BARELY ABLE TO DO. ONCE I WAS FULLY OUT OF THE ROAD, I PUT THE CAR IN PARK, AND BEFORE I COULD SHUT THE CAR OFF, IT BEGAN TO SHAKE/ VIBRATE. I TURNED THE CAR OFF AND LET IT SIT A COUPLE MINUTES AND I PROCEEDED TO START THE CAR UP, WHICH IT DID SO LIKE THE DAY I BOUGHT IT, AND THE WRENCH SIGN WENT AWAY. I PROCEEDED TO MY FIRST DESTINATION WITH OUT ANY PROBLEMS. I LEFT MY DESTINATION AND PROCEEDED TO MY NEXT...I GOT ABOUT 3MILES OUT AND THE CAR DID, AND SHOWED THE SAME THING. SO AS I DECIDED TO JUST HEAD HOME WHICH WAS NO MORE THAN 10 MILES AWAY, THE CAR DID THE SAME THING 5 MORE TIMES AND THE CHECK ENGINE LIGHT CAME ON!!!!! I AM NOW HOME AND AFRAID TO DRIVE ANYWHERE. I GOT ONLINE TO SEE WHAT IT COULD POSSIBLY BE, AND I HAVE NOT BEEN ABLE TO CALL A MECHANIC BECAUSE IT IS OF COURSE A HOLIDAY WEEKEND!!!
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Aug 31, 2012 - Chatsworth, GA - Power Train
FOR SEVERAL WEEKS I'VE BEEN NOTICING A SPUTTER/VIBRATION WHEN IN IDLE OR PARK. THIS HAS ONLY HAPPENED INTERMITTENTLY. THIS MORNING, WHILE DRIVING TO WORK AT APPROXIMATELY 65 MPH, CAR SUDDENLY BEGINS TO LOSE POWER AND SURGE/VIBRATE/SPUTTER AND I NOTICE THE WRENCH LIGHT ILLUMINATED. I'M COMPLETELY UNABLE TO ACCELERATE AND ALL I CAN DO IS COAST TO A STOP ON THE SHOULDER OF THE (VERY BUSY) HIGHWAY. AFTER SHUTTING THE CAR OFF AND SITTING FOR ABOUT 15 MINUTES I'M ABLE TO RESTART THE CAR WITH NO INDICATION THERE WAS EVER A PROBLEM. THE CAR IS RUNNING SMOOTHLY AND WRENCH LIGHT IS OFF. I DROVE IT TO THE NEAREST DEALER'S SERVICE DEPARTMENT WHERE I LEFT IT FOR INSPECTION. AS USUAL, I HAD TO CALL THE SERVICE DEPARTMENT FOR AN UPDATE AND WAS TOLD THAT THE CAR WAS NOT "ACTING UP" AND EVERYTHING SEEMED TO BE FINE. THEY DID AGREE TO KEEP IT FOR ANOTHER ROUND OF INSPECTIONS FOR THE NEXT DAY OR SO BUT I SUSPECT I'LL GET THE SAME RESPONSE. AFTER DOING SOME LIGHT RESEARCH, I'VE DISCOVERED THAT THIS IS A VERY COMMON ISSUE WITH THE FUSIONS BUT THERE IS NO RECALL OR TSB ADDRESSING IT. I'VE READ POST AFTER POST AFTER POST WRITTEN BY INFURIATED FUSION OWNERS ABOUT THIS PROBLEM. IT'S TIME FOR FORD TO OWN UP TO THIS, GET A SOLUTION, AND SEND OUT THE RECALL NOTICES!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Aug 30, 2012 - Kansas City, MO - Power Train
ON A ROUTINE DRIVE HOME FROM WORK, I EXITED THE HIGHWAY AND NOTICED MY RPMS FALLING FASTER THAN WHAT I WAS CONTROLLING WITH THE BRAKE. CAR WAS LOSING SPEED QUICKLY WITH NO RPMS TO ACCELERATE IT FORWARD TO A SAFE STOPPING POINT. WAS ABLE TO PULL INTO A GAS STATION RIGHT OFF HIGHWAY, BUT BARELY AS CAR WAS APPARENTLY ENTERING LIMITED POWER MODE (DETERMINED VIA OWNERS MANUAL). UPON PLACING CAR INTO CAR, DASHBOARD WRENCH LIGHT ILLUMINATED. I THEN TURNED THE CAR OFF, SAT A MINUTE, RESTARTED CAR AND EVERYTHING WAS FINE. WITHIN THE COURSE OF THE NEXT 10 MINUTES, THE SAME THING OCCURRED 3 MORE TIMES AND CHECK ENGINE LIGHT ILLUMINATED. SINCE THE FIRST TIME, THIS HAS OCCURRED A TOTAL OF 6 TIMES WHILE IN MOTION WITH RISK OF CAUSING A WRECK DUE TO LACK OF CONTROL TO NOT CAUSE CAR TO STOP ABRUPTLY IN MIDDLE OF ROAD. SHAKING HAS OCCURRED IN 4 OF THE 6 OCCURRENCES AND CAR JUST PUTTERS OUT UNTIL IT IS SHUT OFF. DETERMINATION DUE TO CODES READ IS THE THROTTLE BOTTLE- AN ELECTRICAL ISSUE. WHILE THE LIMITED POWER MODE MAY BE A SAFETY FEATURE, ITS INTERACTION WITH THE THROTTLE BODY/IDLE ISSUES POSES A POTENTIAL THREAT. THE ELECTRICAL ISSUE THAT THROTTLE BODIES ARE EXPERIENCING WITHIN THIS MAKE/MODEL NEEDS TO BE RECALLED AND TAKEN CARE OFF EFFECTIVELY AND EFFICIENTLY BY FORD.
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Aug 21, 2012 - High Springs, FL - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE BECAUSE ONE OF THE BENEFITS STATED IN THE OWNER'S MANUAL WAS THAT THE VEHICLE COULD BE TOWED WITH FOUR WHEELS TOUCHING THE PAVEMENT. THE CONTACT STATED THAT THE VEHICLE WAS TOWED AND AS A RESULT, DESTROYED THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 09/26/12 THE COSUMER STATED FORD OFFERED TO PAY 1/3 THE REPPAIRS ALONG WITH THE DEALER AND THEE OWNER. THE CONSUMER TRADED TO THE VEHICLE IN SINCE THE VEHICLE WAS NOT 4 WHEEL TOWABLE. UPDATED 09/27/2012
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Aug 20, 2012 - Rosharon, TX - Power Train
LEAVING FROM WORK ON FRIDAY AFTERNOON, MY 2010 FORD FUSION LOST POWER AS I PULL OUT OF THE PARKING LOT, IT SLOWED DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. THE ENGINE WAS VIBRATING BAD AND THE ENGINE WOULD NOT REV UP. I ROLL INTO A PARKING LOT AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A MINUTE AND IT RAN FINE. THIS HAPPENS TWO MORE TIMES IN 30 MINUTES ON MY WAY TO THE DEALER. THEY KNEW EXACTLY WHAT THE PROBLEM WAS THEY SAID IT IS A VERY COMMON PROBLEM WITH THIS CAR. I WAS LUCKILY TO NOT GET REAR ENDED THE 3 TIMES IN 30 MINUTES IT LOST POWER. THE DEALER SAYS IT IS NOT COVERED UNDER WARRANTY. THAT'S STUPID THAT FORD WOULD NOT COVER THE COST TO FIX THEIR MECHANICAL DEFECTS, THIS IS A DESIGN DEFECT AS THERE ARE MANY COMPLAINTS FILED FOR THIS DEFECT. THIS SHOULD BE PART OF THE POWERTRAIN WARRANTY. LOOKS LIKE NO 2013 F-150 IS IN MY FUTURE PLANS SINCE I WAS GOING THE BUY ONE. DO THE RIGHT THING FORD.
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Aug 20, 2012 - Santa Clarita, CA - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
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Aug 18, 2012 - Jasper, TN - Power Train
RETURNING TO TN FROM VACATION IN FL ON 7/15/12. TRAVELING BEFORE BIRMINGHAM, AL - HEARD A LOUD BOOM SOUND (LIKE A TIRE BLOW OUT), THEN HEARD A ROAR. AS WE SIGNALED TO MOVE FROM THE FAST LANE TO THE EMERGENCY LANE - FLAMES WERE OVER THE BACK WINDOW OF THE CAR. BY THE TIME THAT WE REACHED THE EMERGENCY LANE, THE ENTIRE CAR WAS ENGULFED IN FLAMES BOTH INSIDE AND OUTSIDE. THE CAR WAS ENTIRELY ENGULFED IN FLAMES WITHIN 10 TO 20 SECONDS. I HAD PURCHASED THE CAR FROM MOSS MOTOR COMPANY IN SOUTH PITTSBURGH, TN ON 6/4/12. THE CAR HAD ISSUES WITHIN TWO WEEKS THAT REQUIRED THE CAR TO BE TOWED BACK TO THE DEALER FOR POWERTRAIN ISSUE. DEALER DID NOT SHARE THE TICKET WITH ME ON REPAIRS THAT WERE COMPLETED TWO WEEKS BEFORE THE CAR EXPLODED. BUT THEY KEPT THE CAR FOR OVER ONE WEEK TO FIX THE ISSUE THAT CAUSED IT TO STOP PULLING WHILE DRIVING. THIS WAS THE FIRST LONG TRIP THAT I HAD TAKEN IN THE CAR. MY TWO PASSENGERS EXPERIENCED MILD BURNS BUT WE LOST ALL PERSONAL ITEMS IN THE CAR DUE TO THE SPEED THAT THE CAR BURNED. ALABAMA HIGHWAY PATROL WORKED THE EXPLOSION AND FIRE DEPARTMENT HAD TO WORK THE FIRE. STATE FARM ASSURED ME THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE BUT HAS JUST INFORMED ME THAT THEY DID NOT DO A THOROUGH INVESTIGATION. I HAVE WITNESS NAMES AND CONTACT INFORMATION AS WELL AS PHOTOGRAPHS THAT THEY TOOK AS THE CAR BURNED IF NEEDED.
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Aug 14, 2012 - Lake Worth, FL - Power Train
MY CARS TRANSMISSION SHUT OFF, A WRENCH LIGHT CAME ON AND I COULDN'T ACCELERATE. CAR STARTED SHAKING VIOLENTLY. HAD TO RESTART IT TO DRIVE AGAIN. CAR DOES IT AT RANDOM. ITS MY ONLY CAR AND ITS MY LIFE LINE WITH OUT IT I CANT GET TO WORK.
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Aug 13, 2012 - Amityville, NY - Power Train
THIS MORNING I'M IN MY 2010 FORD FUSION TRAVELING ABOUT 50 MPH AND ALL OF A SUDDEN I START TO SLOW DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. I ROLL INTO A PARKING LOT AND SHUT THE CAR. TURN IT BACK ON AFTER A MINUTE AND IT RUNS FINE. LATER IN THE DAY ON MY WAY HOME FROM WORK THE SAME THING HAPPENS. THIS SEEMS TO BE A VERY COMMON PROBLEM AND FORD NEEDS TO DO SOMETHING. I'M READING THIS IS NOT COVERED UNDER WARRANTY. THAT'S DOESN'T SEEM VERY FAIR SINCE ITS CLEAR THIS IS SOMETHING THAT'S HAPPENING TO LOTS OF OWNERS. IT CAN'T BE A COINCIDENCE AND IT MUST BE SOMETHING DEFECTIVE IN THE BUILD. THEY CAN WORD IT HOWEVER THEY WANT BUT SOMETHING THAT CAUSES YOU TO LOSE "POWER" I WOULD THINK IS PART OF THE POWERTRAIN WARRANTY. DO THE RIGHT THING FORD..
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Aug 13, 2012 - Glendale , AZ - Power Train
DRIVING DOWN THE ROAD AT 45MPH AND THE CAR STARTS VIBRATING. ALL OF A SUDDEN I LOSE ACCELERATION WHILE MY FOOT IS STILL ON THE GAS. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE CAR LOST MOMENTUM AND STALLED OUT. THE WRENCH LIGHT WAS ON. HAD NO WARNING AT ALL. I SHUT THE CAR OFF, WAITED ABOUT 2-3 MINUTES AND TRIED TO START IT AGAIN. IT TURNED OVER BUT AFTER IT STRUGGLED TO. THE WRENCH LIGHT THEN WENT OFF. THIS HAS HAPPENED FOUR MORE TIMES! EACH WITH NO WARNING! I HAVE LOOKED ON A NUMBER OF SITED THAT HAVE THE SAME COMPLAINT ABOUT THIS. THERE ARE HUNDREDS OF NEAR CRASH CASES AND ALL WITH NO WARNING. I LOVE HOW THIS WEBSITE SAYS "YOUR COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS" AFTER NUMEROUS COMPLAINTS AND AN OBVIOUS FAULTY PART YOU STILL HAVEN'T SEEN A TREND? ARE YOU KIDDING ME?! TODAY I JUST MISSED GETTING INTO AN ACCIDENT AS THE CAR DECIDED TO LOSE ACCELERATION AGAIN AS I WAS PULLING OUT TO MAKE A TURN ACROSS 4 LANES. THE LANES WERE CLEAR TO GO BUT ONCOMING TRAFFIC WAS COMING. I WAS LUCKY THAT THE PERSON SAW MY FLASHERS AND HAD THE ROOM TO MOVE OVER AND GET OUT OF THE WAY. APPARENTLY FORD WANTS A LAWSUIT ON THEIR HANDS BECAUSE AS SOON AS SOMEONE GETS INTO AN ACCIDENT(IF THEY HAVE NOT ALREADY) YOU BETTER BET THEY'LL GO AFTER FORD. ESPECIALLY SINCE IT IS APPARENT THAT FORD HAS BEEN MADE AWARE OF THIS PROBLEM AND STILL WILL NOT TAKE RESPONSIBILITY FOR THE FACT SOMETHING IS WRONG. YOU BETTER BELIEVE THAT IF I GET HIT BECAUSE THERE PRODUCT WAS NOT RECALLED BECAUSE OF A FAULTY PART I'LL BE FRONT AND CENTER WITH MY LAWYER AND A NEWS CREW.
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Aug 11, 2012 - Waterford, MI - Power Train
WAS DRIVING DOWN THE HIGHWAY AT 60-65 MPH WHEN SUDDENLY CAR JERKED AND LOST ALL ACCELERATION POWER. THE RPMS WERE STUCK (NOT GOING UP OR DOWN) AND CAR BEGAN TO SLOW DOWN. THE WRENCH LIGHT CAME ON. I HAD TO PULL TO THE SIDE OF THE HIGHWAY TO AVOID GETTING HIT. TRIED PUTTING THE CAR IN PARK AND BACK INTO DRIVE, BUT IT STARTED SHAKING, SO HAD TO TURN OFF THE CAR, LET IT SIT FOR A FEW MINUTES AND RE-START THE CAR. IT DROVE NORMALLY AFTER RE-START, HOWEVER THIS WAS THE SECOND OCCURRENCE IN ONE WEEK AND AM NOW SCARED TO DRIVE IT LONG DISTANCES OR ON THE HIGHWAY. FORD NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS HURT!
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Aug 10, 2012 - Rehoboth, MA - Power Train
I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION.
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Aug 07, 2012 - Mount Juliet, TN - Power Train
MOVING ALONG AT 40MPH WHEN CAR SUDDENLY JERKS AND LOSES POWER. ORANGE WRENCH LIGHT COMES ON BUT MY CAR STALLED OUT IN TRAFFIC. TURNED KEY OFF AND BACK ON-CAR STARTED AND LIGHT WAS OFF. A MINUTE DOWN THE ROAD AND CAR DID SAME THING AGAIN. THIS CONTINUES TO HAPPEN 5 DAYS LATER. VERY DANGEROUS BECAUSE CAR LOSES THROTTLE POWER COMPLETELY. I DO NOT DARE GO DOWN INTERSTATE WITH THIS PROBLEM.
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Aug 06, 2012 - Tewksbury, MA - Power Train
TRANSMISSION SLIPS 4CYLINDER 6 SPEED AUTOMATIC.
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Aug 03, 2012 - Waterford, MI - Power Train
WAS DRIVING AT LOW SPEED (APPROX 20 MPH) AND CAR JERKED VIOLENTLY AND WRENCH LIGHT CAME ON. RPMS WERE THEN STUCK ~1000 AND CAR WOULD NOT ACCELERATE WHEN GAS PEDAL WAS DEPRESSED. COASTED TO A STOP, SHIFTED TO PARK, AND TURNED OFF THE CAR. TRIED TO RE-START THE CAR IMMEDIATELY AND IT WOULD NOT TURN OVER. AFTER THE CAR SAT FOR APPROX 5 MIN, STARTED FINE AND DROVE FINE. DEALERSHIP COULD NOT FIND PROBLEM. ALSO EXPERIENCE A STRONG JERKING MOTION REGULARLY WHEN FIRST START CAR (IT IS COLD) WHEN SHIFTING FROM PARK INTO DRIVE/REVERSE). AND HAVE OCCASIONALLY EXPERIENCED AN ENGINE REVVING AT HIGHER SPEEDS (40 MPH).
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Aug 01, 2012 - Embden, ME - Power Train
CAR CAME TO A CHUGGING STOP AND A WRENCH SYMBOL APPEARED ON THE CONSOLE. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES, THE CAR STARTED UP AND THE SYMBOL WAS GONE. I AM TRYING TO GET IN TOUCH WITH FORD. I HAVE FOUND OUT ON THE NET THAT THIS IS A BIG PROBLEM WITH THE FORD FUSION. THIS IS A BIG SAFETY ISSUE BECAUSE IT HAS HAPPENED TO HUNDREDS OF FUSION OWNERS. I HAVE 20 PAGES OF TESTIMONIALS ABOUT THIS PROBLEM. I THINK IT IS TIME FOR A RECALL OF THIS PROBLEM!
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Aug 01, 2012 - Luray, VA - Power Train
WAS DRIVING HOME FROM WORK AND THE WRENCH LIGHT CAME ON AND THE MOTOR CUT OFF ON ME, I WAS LUCKY BECAUSE I HAD JUST GOT OFF OF THE INTERSTATE , I MANAGED TO BE ABLE TO PULL ON THE SHOULDER OF THE ROAD SET THERE FOR A FEW MINUTES AND STARTED THE CAR. IT STARTED AND THE LIGHT WENT OFF AND WAS ABLE TO DRIVE HOME. TOOK VEHICLE TO FORD DEALER AND THEY CHECKED AND SAID THEY COULDN'T FIND ANY FAULT CODES. THEY TOLD ME IT WAS THE THROTTLE BOTTLE AND I HAD IT REPLACED, HAVEN'T DROVE IT YET TO SEE IF THAT TOOK CARE OF THE PROBLEM. I GOT ON THE INTERNET AND FOUND THAT OTHER PEOPLE WERE HAVING THE SAME PROBLEM. I THINK THIS IS A SAFETY PROBLEM AND SOME ON COULD GET INJURED OR WORST.
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Jul 31, 2012 - Augusta, GA - Power Train
THROTTLE CONTROL IS DEFECTIVE. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THE THROTTLE CONTROL GOES BAD AND THEN THE CAR WILL ABRUPTLY LOSE POWER AND STOP IN TRAFFIC. WE WERE LUCKY THAT WE WEREN'T ON THE INTERSTATE WHEN THIS HAPPENED. IN ORDER TO MOVE YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF AND TURN IT BACK ON. I HAD TO HAVE MINE REPLACED YESTERDAY. THE CAR IS ONLY TWO YEARS OLD AND ONLY HAS 50,000 MILES ON IT.
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Jul 30, 2012 - Austin, TX - Power Train
TODAY MY 2010 FORD FUSION LOST ACCELERATION ON I35 SURROUNDED BY SEMI-TRUCKS AT 70MPH. THE WRENCH LIGHT CAME ON AND WE COULD NOT GET OUT OF THE WAY OF THE TRUCKS BEHIND US. FORTUNATELY THE TRUCKS WERE ABLE TO GO AROUND US AND THE TRAFFIC BEHIND US WAS ABOUT A COUPLE OF MILES AWAY. WE WERE IN THE MIDDLE OF THE THREE LANE HIGHWAY WITH MY 18 MONTH OLD SON IN THE BACK SEAT, SO I'M ASTONISH THAT FORD COULD BUILD SUCH A CAR AND NOT ACKNOWLEDGE THE SAFETY ISSUE. WE WERE ABLE TO COAST TO SO THE SHOULDER AND TURN THE CAR OFF. THE CAR CAME BACK ON WITH NO ISSUES INDICATED ON THE DASH. WE THEN STARTED OUR WAY DOWN I35 AND THE CAR LOST ACCELERATION AGAIN AT 70MPH. THIS TIME I WAS PREPARED AND EASILY COASTED ONTO THE SHOULDER. THE CAR WAS ROUGH IN IDLE, BUT WHEN WE TURNED IT OFF AND ON AGAIN IT WAS FINE. I MADE THE DECISION NOT TO HIT 70MPH BUT TO GO ONLY 60 UNTIL WE GOT HOME. TODAY WE WENT TO SEA WORLD AND ON THE WAY HOME WE ALMOST BECAME ANOTHER STATISTIC BECAUSE OF THE FORD COMPANY. I WILL GO TO THE FORD DEALERSHIP WHERE I BOUGHT THE FUSION FROM TO SEE HOW THEY CAN HELP.
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Jul 30, 2012 - Tulsa, OK - Power Train
HAD NOTICED SEVERAL TIMES THAT THE VEHICLE HESITATED TO ACCELERATE AFTER PUSHING THE GAS. LATER THAT AFTERNOON, WHILE ACCELERATING FROM A STOPLIGHT, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. I WAS ABLE TO GET THE VEHICLE INTO A PARKING LOT AND TURNED IT OFF. WHEN I RESTARTED, THE ENGINE SEEMED TO RUN NORMALLY BUT STILL HESITATED TO GO WHEN THE GAS WAS PRESSED. I GOT THE CAR TO A DEALERSHIP AND THEY EXPLAINED THAT THE THROTTLE BODY WAS BAD - "A COMMON THING ON THESE CARS". FORD IS REFUSING TO COVER THE REPLACEMENT UNDER WARRANTY, CLAIMING THAT THIS IS NOT PART OF THE DRIVE TRAIN - THOUGH ADMITTING THAT THE CAR WILL NOT FUNCTION WITHOUT THE PART.
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Jul 29, 2012 - Medford, NY - Power Train
DRIVING HOME FROM WORK ON THE HIGHWAY AT APPROX. 55 MPH, MY CAR LOST ACCELERATION, THE WRENCH LIGHT CAME ON AND MY VEHICLE WENT INTO A LIMP MODE. I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A PARKING LOT. AFTER A COUPLE OF MINUTES, I WAS ABLE TO RESTART THE CAR. IT NOW RAN AS IF NOTHING HAD HAPPENED AND THE WRENCH LIGHT WAS NO LONGER ON. I BROUGHT IT TO MY FORD DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM AS NO CODES REMAINED. IT HAPPENED AGAIN SEVERAL DAYS LATER. I CALLED FORD AND WAS INFORMED NOT TO SHUT THE VEHICLE OFF AND RESTART IT AS THIS ACTION CLEARED THE VEHICLE OF ALL DIAGNOSTIC CODES. I MADE ANOTHER APPT. WITH MY DEALER. THE VERY NEXT DAY IT HAPPENED AGAIN. THIS TIME I DID NOT SHUT THE CAR OFF, BUT LIMPED @ 5-6 MPH TO MY DEALER AND SHOWED THEM THE WRENCH LIGHT AND THE FACT THAT THE VEHICLE WAS RUNNING ROUGH AND LEFT THE VEHICLE WITH THEM. I ALSO TOLD THEM NOT TO RESTART IT UNTIL THEY READ THE CODES. AFTER RESEARCH ON THE WEB, I FOUND THAT THIS PROBLEM IS QUITE RAMPANT IN FORDS AND HAS BEEN A PROBLEM FOR SEVERAL YEARS. THE PROBLEM IS A DEFECTIVE THROTTLE BODY. MY DEALER FOUND THE CODE THAT I GAVE THEM WHEN THEY CHECKED MY CAR. I HAD TO HAVE IT FIXED AS I NEED THE CAR FOR WORK. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET SERIOUSLY INJURED OR KILLED? THEY SHOULD STOP PUTTING THE ALMIGHTY DOLLAR AHEAD OF THE LIVES OF PEOPLE.
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Jul 28, 2012 - Albuquerque, NM - Power Train
ON SEVERAL OCCASIONS THE CAR WILL NOT ACCELERATE AFTER STOPPING FOR A STOP SIGN OR LIGHT, THEN IT JERKS, MOVES FORWARD AND THE RPM'S REV UP RAPIDLY. THEN IT RESUMES NORMALLY. I AM CONCERNED MY VEHICLE HAS A FAULTY TRANSMISSION OR THE THROTTLE BODY ISSUE THAT I HAVE READ ABOUT. I HAVE ONLY 17,000 MILES ON THIS CAR AND WILL TAKE IT IN FOR SERVICE, HOPEFULLY WITH RESOLUTION. I SURE HOPE A RECALL IS ISSUED SOON SINCE THIS SEEMS TO BE A SERIOUS SAFETY ISSUE.
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Jul 28, 2012 - Garland, TX - Power Train
I HAD JUST SCHEDULE TO DO MY 75K MAINTENANCE ON 7/27/12, WHICH I DID. THE DAY BEFORE I HAD DRIVEN HOME FROM WORK AND MY CAR GOES INTO LOW RPM'S, AND THE THROTTLE STOPS WORKING BUT THE CAR IS STILL ON! I IMMEDIATELY PUT ON MY HAZARDS IN RUSH HOUR TRAFFIC HOPING I CAN FIND A SHOULDER IN A CONSTRUCTION ZONE. AN 18 WHEELER NEARLY KNOCKED ME OFF A BRIDGE WHEN I WAS DRIFTING TO SAFETY AT 15MPH. I TURNED OFF THE IGNITION AS THE CAR IDLES AT 700 RPM'S. I START IT UP AGAIN AND I AM ABLE TO DRIVE. IN TWO DAYS IT HAS HAPPEN ONCE AGAIN, AND NOW MY AVERAGE MILES PER GALLON HAS GONE DOWN FROM 27.4MPG TO 19/20 MPG!!! WHERE IS THE RECALL...TOO COMMON OF AN ISSUE FOR A MOTOR TREND CAR OF THE YEAR!!!
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Jul 27, 2012 - Richfield, OH - Power Train
THE VEHICLE LOST ALL POWER AT 70 MPH AND A WRENCH LIGHT CAME ON. THIS WAS VERY, VERY DANGEROUS. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AS IT WOULD NOT MOVE FORWARD ANYWAY. IT HAD A ROUGH RESTART, BUT THEN SEEMED TO BE BETTER THOUGH STILL RUNNING ROUGH. THE WRENCH LIGHT WENT OUT. IT TOOK IT IN FOR SERVICING AT THE DEALER WHERE THEY DIAGNOSED THE THROTTLE BODY. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE.
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Jul 27, 2012 - Houston, TX - Power Train
ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON...
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Jul 24, 2012 - Tunnel Hill, GA - Power Train
ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!!
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Jul 23, 2012 - Eagan, MN - Power Train
DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS".
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Jul 23, 2012 - Cameron, NC - Power Train
DRIVING UP TO A RED LIGHT THAT HAD JUST TURNED GREEN, THE WRENCH LIGHT CAME ON IN MY 2010 FORD FUSION, IT BEGAN TO JERK, I LOST ALL ACCELERATION, AND MY GAS PEDAL WOULD NOT RESPOND. I WAS ABLE TO LIMP THE CAR INTO A PARKING LOT WHERE I TURNED THE CAR OFF. I WAITED A MINUTE OR SO AND RECRANKED IT. IT SHOOK/SPUTTERED A LITTLE BIT, BUT EVENTUALLY CRANKED AND THE WRENCH LIGHT WAS OFF. CONTINUED DRIVING AND IT HAPPENED AGAIN A COUPLE MILES DOWN THE ROAD AT AROUND 50 MPH. AGAIN I WAS ABLE TO LIMP INTO A PARKING LOT, KILL THE CAR, AND RECRANK AS BEFORE. TOOK CAR TO DEALER THE NEXT DAY. THEY COULDN'T GET AN ERROR CODE READING OR REPLICATE THE PROBLEM. WAS TOLD TO COME BACK WITH WRENCH LIGHT ON (WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T GO WHEN THE LIGHT IS ON). I'VE HAD THIS PROBLEM OCCUR 3 MORE TIMES, HAVE FILED A COMPLAINT WITH FORD, AND MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AS THEY TRY TO DIAGNOSE THE PROBLEM AGAIN. I'VE READ A RIDICULOUS NUMBER OF COMPLAINTS ABOUT THIS ISSUE ONLINE FROM OTHER 2010 FORD FUSION OWNERS. THE PROBLEM IS A BAD THROTTLE BODY, AND IT IS GOING TO GET SOMEONE KILLED. I'VE BEEN DRIVING CAUTIOUSLY SINCE IT FIRST OCCURRED BECAUSE I KNOW I CAN'T RELY ON THE GAS PEDAL TO ALWAYS RESPOND, BUT FOR SOMEONE TO WHOM IT HAPPENS THE FIRST TIME WHO ATTEMPTS TO CROSS TRAFFIC AND THEN FINDS HIMSELF A SITTING DUCK IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC, IT IS GOING TO SPELL TRAGEDY. PLEASE HOLD FORD RESPONSIBLE!
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Jul 23, 2012 - Davidsonville, MD - Power Train
THERE IS A SERIOUS PROBLEM WITH THIS CAR IN THAT IT WILL COMPLETELY SHUT DOWN WHILE TRAVELING AT ANY SPEED WHETHER 15 MPH OR 70 MPH, WITH NO WARNING. THIS COULD CAUSE SERIOUS HARM ESPECIALLY TRAVELING ON THE INTERSTATE WHERE YOU CAN BE HIT FROM BEHIND AT A HIGH RATE OF SPEED. THE CAR WILL RESTART AFTER A FEW MINUTES, BUT WHEN DOING SO WILL CANCEL THE ENGINE SERVICE CODE P2111 SO THAT THE DEALER CANNOT ID THE PROBLEM. IF YOU EXPERIENCE THIS PROBLEM, MAKE THEM KEEP DRIVING IT UNTIL IT HAPPENS TO THE SERVICE PERSON. ISSUE IS DEFECTIVE THROTTLE BODY -POTENTIOMETER. THE COMPUTER CAN'T TELL HOW MUCH THE THROTTLE IS OPEN SO IT SHUT DOWN. MY TEENAGER WAS DRIVING THIS CAR AND WAS ALMOST RE-ENDED TWICE. VERY DANGEROUS PROBLEM. CAR SHOULD BE RECALLED FOR THIS ISSUE!!!!!
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Jul 20, 2012 - Charlottesville, VA - Power Train
WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!!
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Jul 19, 2012 - Fort Wayne, IN - Power Train
THE VEHICLE WENT INTO LIMITED POWER MODE (LIMP MODE) WHILE DRIVING ON THE HIGHWAY AT FAST SPEEDS AND LOW SPEEDS. THE VEHICLE REFUSED TO ACCELERATE AND ALMOST CAUSE A FATAL ACCIDENT. I SUSPECT THAT A FAULTY THROTTLE BODY IS THE PROBLEM.
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Jul 18, 2012 - Grand Rapids, MI - Power Train
WAS DRIVING OUT OF A PARKING LOT CAR SUDDENLY STALLED WHEN ACCELERATING. HAD TO PARK AND RESTART CAR TO REENGAGE ENGINE. WRENCH AND ENGINE LIGHTS CAME ON. CAR STALLED OUT THREE MORE TIMES GOING AROUND THE BLOCK. DIAG CODE WAS P0455. DEALER INITIALLY REPLACED PURGE VALVE. ON WAY HOME FROM DEALERSHIP REPAIR, ENGINE CUT OUT GOING 70 ON HIGHWAY. RETURNED CAR TO DEALER. DIAG CODE WAS P2112. DEALER REPLACED THROTTLE BODY. CAR SEEMS TO BE RUNNING NORMALLY NOW. THIS WAS A SCARY PROBLEM AND A HUGE POSSIBLE SAFETY HAZARD WHEN THE VEHICLE CUTS OUT UNEXPECTEDLY AT RANDOM TIMES.
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Jul 17, 2012 - Saint Charles, MO - Power Train
I WAS TRAVELING AT 60MPH IN MORNING RUSH HOUR TRAFFIC WHEN THE 2010 FORD FUSION LOST ACCELERATION. THEN THE CAR STARTED TO CHUG SO I PULLED OFF ONTO THE SHOULDER BEFORE THE EXIT. IT WAS NOT A FULL SHOULDER AS THE CAR WAS STILL OCCUPYING HALF OF A LANE. A TEN-WHEELER TRUCK WAS RIGHT BEHIND ME AND FORTUNATELY WAS ABLE TO STOP.THE CAR HAD TO BE TOWED TO THE DEALERSHIP AND THE THROTTLE BODY HAD TO BE REPLACED. THIS CAR IS A SAFETY HAZARD.
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Jul 17, 2012 - Cambridge, MA - Power Train
I ACCELERATED AWAY FROM A STOP LIGHT AND AS I SHIFTED FROM 2ND TO 3RD GEAR THE CAR JERKED AND I HAD NO POWER AT ALL THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT MY FOOT INTO THE ACCELERATOR NOTHING HAPPENED. ALSO A WRENCH WAS DISPLAYED IN THE WARNING LIGHT AREA OF THE DASH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I RESTARTED IT ABOUT 15 SECONDS LATER THE WRENCH WAS GONE AND THE CAR SEEMED FINE. I AM REPORTING THIS BECAUSE I SEE THAT IT IS HAPPENING TO A LARGE NUMBER OF 2010 FUSION OWNERS WITH SIMILAR MILEAGE AND IT CAN BE A REAL SAFETY ISSUE WHEN YOUR CAR DIES IN TRAFFIC!
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Jul 17, 2012 - La Plata, MD - Power Train
DRIVING WITH THE FLOW OF TRAFFIC ON A BUSY ROAD, GOING ABOUT 55 ALL OF SUDDEN I LOSE POWER AND THE WRENCH LIGHT COMES ON. I WAS IN THE FAST LANE, AND WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SLOW LANE, AND EVENTUALLY THE SHOULDER AND COME TO A STOP. WHEN I FINALLY STOPPED, THE CAR STARTED SHAKING OR HESITATING. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. I THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE WRENCH LIGHT WAS GONE AND THE CAR RAN FINE. THIS HAS HAPPENED 3 TIMES AND I HAVE BEEN VERY LUCKY THAT IT HAS NOT CAUSED A SERIOUS ACCIDENT. I AM GOING TO TAKE THE CAR TO THE DEALERSHIP ON THURSDAY, BUT SEEING THAT SO MANY OTHER NUMEROUS PEOPLE HAVE HAD THE SAME PROBLEM AND FORD JUST SAYS THAT THERE IS NO PROBLEM, IT WILL PROBABLY BE A WASTE OF TIME. IT WILL MOST LIKELY TAKE A SERIOUS CRASH OR DEATH BEFORE FORD WILL FIGURE OUT WHAT'S REALLY GOING ON WITH THESE CARS. SAD, BUT TRUE.
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Jul 17, 2012 - Roseville, MI - Power Train
CAR SHIFTS EXTREMELY HARD INTO REVERSE--FEELS LIKE TRANSMISSION IS GOING TO DROP OUT OF THE CAR. DOES NOT ACCELERATE PROPERLY; FEELS LIKE ACCELERATING IN A HIGHER GEAR WHEN STARTING OFF. DOES NOT SEEM TO SHIFT GEARS WHEN DRIVING. SHIFTS HARD WHEN CHANGING FROM REVERSE TO DRIVE. ALSO FEELS LIKE TRANSMISSION DROPS RANDOMLY WHEN DRIVING AT HIGH AND LOW SPEEDS. CAR HAS BEEN INTO THE DEALER ON 4 SEPARATE OCCASIONS OVER 9 MONTHS AND PROBLEM STILL ISN'T FIXED.
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Jul 16, 2012 - Dallas, TX - Power Train
I WAS DRIVING ON A MAIN STREET AT 40 MPH WHEN MY FUSION SUDDENLY LOST POWER. I WAS ABLE TO PULL OVER IN A LEFT TURN LANE. BOTH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO RESTART THE CAR AND TOOK BACK STREETS AT A REDUCED SPEED IN ORDER TO COMPLETE THE REMAINING 3 MILES TO MY HOME. I WAS ABLE TO DRIVE THE CAR TO THE NEAREST FORD DEALERSHIP THE NEXT MORNING. APPARENTLY, THE PROBLEM IS A DEFECTIVE THROTTLE CONTROL. IT WAS REPLACED FOR A PRICE SLIGHTLY LESS THAN $500. THE REPLACEMENT COMES WITH A 12 MONTH, 12,000 MILE WARRANTY. CONTACTED FORD CUSTOMER SERVICE TO VENT MY FRUSTRATION ON THIS EXPENSIVE MAINTENANCE ITEM. RESPONSE FROM FORD WAS VERY DISAPPOINTING. MY CLAIM WAS DENIED SINCE MY CAR IS LESS THAN 4,000 MILES OUT OF WARRANTY. I WAS FORTUNATE THAT THIS EVENT DID NOT OCCUR ON A HIGHWAY AND I WAS CLOSE TO MY HOME. SEARCHING THE INTERNET SHOWED THAT THIS IS A COMMON FAILURE WITH FORD FUSIONS. THIS IS THE FIRST FORD I HAVE PURCHASED AND WILL BE THE LAST FORD I WILL PURCHASE. IT SEEMS SHORTSIGHTED ON THE PART OF FORD TO IGNORE THE VALUE OF QUALITY AND CUSTOMER SATISFACTION. I HAVE HAD MY FUSION IN EVERY THREE MONTHS FOR ROUTINE MAINTENANCE, BUT I SEE NO POINT IN CONTINUING TO PAY A PREMIUM FOR SERVICE AT A DEALERSHIP WHEN I KNOW THAT FORD WILL NOT STAND BEHIND THEIR VEHICLES.
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Jul 16, 2012 - Monrovia, CA - Power Train
I WAS TRAVELING ON THE FREEWAY AT 65 MPH. I HEARD A THUMP, THE WRENCH LITE CAME ON AND THEN I LOST ACCELERATION POWER. I HAD TO COAST OFF THE FREEWAY AND COME TO A STOP. I STILL HAD STEERING AND BRAKES BUT NO POWER. I HAD CAR TOWED TO THE FORD DEALER WHO REPLACED THE THROTTLE BODY ASSEMBLY. I HAVE READ SO MANY OF THESE REPORTS AND I FEEL, LIKE THE OTHERS, THAT IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED! FORD NEEDS TO GET ON THE BALL AND MAKE THIS A RECALL.
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Jul 15, 2012 - State Road, NC - Power Train
I WAS MERGING INTO TRAFFIC ONTO A MAJOR INTERSTATE ON MY WAY TO WORK AT APPROXIMATELY 55 TO 60 MPH AND MY 2010 FORD FUSION LOST ALL POWER. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. I CUT THE MOTOR OFF. I STARTED THE ENGINE BACK AND PROCEEDED TO WORK. DID NOT CONTACT THE DEALERSHIP ON THE FIRST INCIDENT. TWO DAYS LATER I WAS COMING HOME AND HAD JUST CROSSED OVER A TWO LANE HIGHWAY TO GET TO THE ROAD I LIVE ON AND HAD THE SAME ISSUE, THE CAR LOST ALL POWER AND THERE WAS A JERKING IN THE TRANSMISSION. I WAS ABLE TO GET THE CAR OFF THE ROAD AGAIN, FROM PREVIOUS EXPERIENCE I TURNED THE CAR OFF AND LET IT SET FOR A COUPLE OF MINUTES AND RESTARTED THE CAR. WE THEN CALLED THE DEALERSHIP AND WERE ADVISED TO BRING THE CAR IN. THEY HAD THE CAR FOR 2 DAYS AND THEY SAID THEY COULD NOT GET A CODE AND THEY REPROGRAMMED THE COMPUTER. WE DROVE THE CAR FOR 3 DAYS AND WHILE TRAVELING ON THE INTERSTATE AGAIN AT APPROX. 70 MPH IN THE FAST LANE WITH A TRACTOR AND TRAILER BEHIND ME THE CAR PROCEEDED AGAIN TO LOSE POWER. THE TRACTOR AND TRAILER HAD TO APPLY HIS BRAKES TO KEEP FROM HITTING ME IN THE BACK. I FINALLY WAS ABLE TO GET THE CAR OFF INTO THE CENTER MEDIAN. AGAIN WE CUT THE MOTOR OFF AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT HOME. WE CALLED THE DEALERSHIP THE NEXT DAY AND WERE ADVISED TO BRING IT IN AGAIN. THEY HAD THE CAR FOR 2 WEEKS. THEY FINALLY CALLED US AND SAID THEY THOUGHT IT WAS THE THROTTLE BODY. WE CALLED FORD MOTOR COMPANY AND NATURALLY THEY TOLD US THERE WAS NO RECALL AND THEY COULD NOT HELP US WITH THE COST OF THE THROTTLE BODY. WHAT IS IT GOING TO TAKE FOR FORD TO DO A RECALL?? DEATH!! I HAVE READ APPROXIMATELY 70 COMPLAINTS ON THE SAME ISSUE ON THE 2010 FUSIONS. I HAVE GRANDCHILDREN THAT FREQUENTLY RIDE WITH ME, DOES FORD NOT CARE ABOUT THE LIVES THAT COULD BE TAKEN DUE TO THIS ISSUE OR ARE THEY MAKING SO MUCH MONEY ON THIS THAT THEY DON'T CARE.
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Jul 15, 2012 - Wedgefield, SC - Power Train
ON MULTIPLE OCCASIONS THE CAR WILL JUST LOSE ALL THROTTLE RESPONSE, THE CAR IS STILL RUNNING, BUT WILL NOT ACCELERATE. I HAVE TO FIND SOME PLACE TO PULL OVER AND SHUT THE CAR OFF. THEN RESTART THE ENGINE AND THEN IT WILL RUN GOOD. THE ISSUE HAPPENS SOMETIMES UP SIX TIMES IN ONE DAY, AND THEN YOU CAN GO A WEEK WITHOUT AN ISSUE. I HAVE SEEN THIS ISSUE WITH SPEEDS AS LOW AS 20 MPH ALL THE WAY UP TO 70 MPH. FROM WHAT I HAVE READ ONLINE IT WOULD APPEAR TO POSSIBLY BE DUE TO A DEFECTIVE THROTTLE BODY. APPARENTLY THIS THROTTLE BODY USES A SERVO TO OPEN AND CLOSE THE BUTTERFLY THAT ALLOWS AIR INTO THE INTAKE MANIFOLD. I FEEL THIS COULD BE A VERY DANGEROUS PROBLEM ESPECIALLY IF YOU ARE DRIVING AND IT LOSES THE ABILITY TO ACCELERATE AND YOU CAN NOT FIND A SAFE PLACE TO PULL OVER TO RESTART THE CAR.
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Jul 12, 2012 - Casselberry, FL - Power Train
WHILE DRIVING THE CAR STALLED OUT, WENT INTO SAFE MODE, AND HAD TO COAST OFF THE ROAD. HAPPENED SEVERAL MORE TIMES AND TOOK THE CAR TO THE REPAIR SHOP. MECHANIC DIAGNOSED A FAULTY THROTTLE BODY ASSEMBLY AND ATTEMPTED TO CLEAN IT. AFTERWARDS THE CAR STALLED AGAIN AND THE MECHANIC REPLACED THE THROTTLE BODY. JUST PURCHASED A USED MERCURY MILAN WITH 31,600 MILES ON AND HAD THE EXACT SAME PROBLEM OCCUR. FORD EVIDENTLY HAS AN ISSUE WITH THROTTLE BODY ASSEMBLIES ON THESE MODEL OF CARS THAT CAN CAUSE ACCIDENTS.
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Jul 09, 2012 - Bethpage, NY - Power Train
WHILE CRUISING BETWEEN 65 - 70 MPH, VEHICLE STUTTERED, THEN "THROTTLE CONTROL/TRANSMISSION' WARNING LIGHT ILLUMINATED, AND VEHICLE LOST POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE AND ENGINE BECOMES ERRATIC, BUT POWER STEERING AND OTHER ELECTRICAL COMPONENTS UNAFFECTED. ABLE TO COAST TO SIDE OF ROAD, WHERE ENGINE CONTINUES TO SPUTTER, BUT DOES NOT STALL. CHANGING TRANSMISSION POSITION HAS NO EFFECT. TURNING VEHICLE OFF AND THEN BACK ON APPEARS TO RECTIFY THE CONDITION. TWO IDENTICAL OCCURRENCES, BUT FIRST TIME (06/15/12) WITH CRUISE CONTROL ON, SECOND TIME (07/06/12) WITH CRUISE CONTROL OFF. DEALERSHIP UNABLE TO FIND SOURCE OF PROBLEM.
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Jul 08, 2012 - Louisville, KY - Power Train
TODAY I WAS AT A RED LIGHT WHEN MY CAR DECIDED TO ACT UP. THE LIGHT HAD JUST TURNED GREEN AND I HAD STARTED TO DRIVE WHEN ALL OF THE SUDDEN MY CAR LOST POWER. IT STRUGGLED THEN JUST STALLED RIGHT IN THE MIDDLE OF TRAFFIC. I LOOKED AT THE DASH AND I NOTICED THE WRENCH LIGHT CAME ON. WHILE I WAS TRYING NOT TO DIE IN TRAFFIC I PUT MY CAR INTO NEUTRAL WHERE I TURNED THE KEY TO THE OFF POSITION THEN BACK TO THE ON POSITION. LUCKILY MY CAR CAME BACK ON BUT IT WAS STILL STRUGGLING. I MANAGED TO GET THE CAR TO A NEARBY PARKING LOT WHERE TURNED IT OFF AGAIN. I GAVE IT A FEW MINUTES TO RECOVER THEN TURNED IT BACK ON AGAIN. EVERYTHING NOW APPEARED TO WORKING NORMAL. I OPENED THE HOOD TO MAKE SURE EVERYTHING SEAMED OKAY (NOTHING BURNING, SMOKING, OR ANYTHING ELSE OUT OF THE ORDINARY), EVERYTHING CHECKED OUT OKAY. ALSO I WOULD LIKE TO MENTION THAT MY TRANSMISSION SOMETIMES FAILS TO GO INTO GEAR THEN ALL THE SUDDEN IT GOES INTO GEAR AND JERKS REALLY HARD. ADDITIONALLY MY LOWER GEARS WILL SHIFT VERY HARD. WHEN IT SHIFTS IT ACTS AS IF SOMEONE HAD PUSHED IN THE CLUTCH FOR TO LONG THEN IT GOES INTO GEAR.
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Jul 04, 2012 - Garrison, MN - Power Train
ON TAKE OFF IN HEAVY TRAFFIC THE TRANSMISSION SLIPPED AND JERKED HARD. I WAS FRIGHTENED AND PULLED OVER FOR ABOUT 20 MINUTES TO CALL MY DAD WHOM IS A MECHANIC. HE STATED THAT IT WAS THE TRANSMISSION AND THAT I SHOULD DRIVE IT HOME WHICH WAS A HOUR AWAY. I WAS SCARED THAT IT WOULD DO IT AGAIN AT FULL SPEED. 2 DAYS LATER AS I TRIED TO REVERSE OUT OF MY DRIVEWAY THE CAR REVVED UP BUT DIDN'T MOVE THEN JERKED INTO GEAR AND I FLEW OUT THE DRIVEWAY VERY HARD AND JERKING VIOLENTLY. I DON'T WANT TO DRIVE WITH MY NIECE OR MY LITTLE 4 YEAR OLD BROTHER IN CASE OF SOMETHING DANGEROUS. I HAVEN'T EXPERIENCED THIS EVER WITH A VEHICLE. I PLAN TO TAKE THE CAR IN IMMEDIATELY! I HAVE BEEN DRIVING ANOTHER CAR FOR THE MOMENT. BECAUSE I HAVE TO TRAVEL ALOT.
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Jun 28, 2012 - Hague, VA - Power Train
WHILE TRAVELING IN TRAFFIC THE CAR LOST POWER. I WAS ABLE TO STEER TO THE SHOULDER OF THE ROAD WHERE THE CAR IDLED ROUGHLY AND I NOTICED A "WRENCH" LIGHT CAME ON. I SHUT THE CAR DOWN WHILE I COLLECTED MY THOUGHTS ON WHAT TO DO. I USED MY PHONE TO FIND THE CLOSEST FORD DEALER AND, BEFORE CALLING FOR A TOW VEHICLE, I TRIED TO RESTART THE CAR. IT RESTARTED, THE WRENCH LIGHT WAS OFF, AND IT SEEMED TO RUN FINE. I DROVE DIRECTLY TO THE NEAREST FORD DEALER WITHOUT INCIDENT WHERE THEY HOOKED UP THE COMPUTER TO SEE WHAT WAS WRONG. THEY COULD FIND NOTHING WRONG AND SUGGESTED THE NEXT TIME IT HAPPENED TO TRY AND GET IT TO A DEALER WHILE THE LIGHT WAS ON. I THEN DROVE APPROXIMATELY 120 MILES HOME WITH MY GRANDSON. THIS MORNING I WENT ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INSTANCES SUCH AS MIND AND FOUND THERE WERE QUITE A FEW: (HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/POWER_TRAIN/PROBLEM.ASPX) THE INCIDENTS OTHERS REPORTED WERE ALMOST IDENTICAL TO MINE. I THEN CALLED THE DEALER I BOUGHT THE CAR FROM NEW, AND THEY RAN A CHECK TO SEE IF THERE WERE ANY RECALLS ON MY MODEL AND THERE WEREN'T. THEY SUGGESTED I CALL FORD CUSTOMER SERVICE. I TRIED CALLING THEM AND WAS TOLD BY A REPRESENTATIVE THEY WERE HAVING "TECHNICAL ISSUES" AND COULDN'T HELP ME, TO CALL BACK IN AN HOUR. I LIVE IN A VERY RURAL AREA. THE CLOSEST FORD DEALER IS PROBABLY 50-60MILES AWAY. THE ROADS HERE DON'T HAVE MUCH ROOM TO PULL OFF ON IF THE CAR FAILS AGAIN. JUDGING BY THE COMPLAINTS I HAVE SEEN ONLINE, IT SEEMS THERE IS A PROBLEM WITH THIS CAR AND THERE SHOULD BE SOME ACTION BEING TAKEN TO REMEDY IT. THIS SITUATION CREATES A SAFETY HAZARD FOR ANYONE DRIVING OR RIDING IN THE CAR.
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Jun 20, 2012 - Deland, FL - Power Train
WHILE DRIVING ON THE INTERSTATE AT ABOUT 55 MPH, THE VEHICLE LOST ALL POWER AND SHUT DOWN WITH THE WRENCH AND CHECK ENGINE LIGHTS WERE ON. STEERING WAS DIFFICULT AND I ALMOST WAS HIT TRYING TO GET VEHICLE OFF OF THE ROAD. AFTER SEVERAL MINUTES I TRIED RESTARTING CAR AND IT STARTED, SO I MADE IT TO MY DESTINATION AND IT DIED AGAIN. I HAD TO HAVE IT TOWED TO FORD. THE VEHICLE WAS UNDER WARRANTY AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. VEHICLE STILL HAS LOSS OF POWER ISSUES AND FORD HAS NOT SOLVED THIS ISSUE. THIS IS DANGEROUS AS VEHICLE JUST TURNS OFF AT HIGHWAY SPEED AS THIS PART FAILS.
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Jun 18, 2012 - Mount Vernon, KY - Power Train
ON SATURDAY JUNE 16TH I WAS TRAVELING NORTH BOUND I-75 FROM ROCKCASTLE CO. KY TO MADISON CO KY WHICH IS ABOUT 45 MILES. WAS TRAVELING 65 MILES MPH AND SUDDENLY THE ENGINE SHUT OFF. THERE WAS A SEMI IN THE RIGHT LANE, WE WERE IN THE MIDDLE LANE WITH ONE SEMI IN BACK OF US. WE WERE ABLE TO COAST TO THE EMERGENCY SIDE OF THE ROAD. THE SEMI IN BACK OF US LOCKED HIS BRAKE AND ALMOST HIT US. I SHUT THE CAR OFF AND RESTARTED IT AND DROVE IN THE SLOW LANE AND IT HAPPENED 3 MORE TIMES. I THEN LEFT THE CAR AT MY MOTHER IN-LAW'S HOUSE AND BORROWED A CAR TO GET HOME IN AS I WAS AFRAID TO DRIVE IT AND PUT MYSELF AT RISK PLUS SOMEONE'S LIFE AT RISK. ON MONDAY, 6-18-12 I GOT THE CAR TO THE DEALERSHIP AND THE MECHANIC TEST DROVE IT AND IT HAPPENED TO HIM. I PULLED UP ON THE INTERNET AND SAW THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IT DEFINITELY IS A LIFE ENDING CRASH GETTING READY TO HAPPEN. OF COURSE MY VEHICLE IS OUT OF WARRANTY AS OF 35000 MILES, BUT THAT IS NOT MY ISSUE. I WOULD HATE TO SEE SOMEONE LOSE THEIR LIFE DUE A MALFUNCTION OF A THROTTLE BODY. FORD NEEDS TO STEP UP TO THE PLATE AND ADMIT THAT KNOW OF THIS ISSUE AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE OR A CHILD'S LIFE. THE FOREIGN MAKERS SUCH AS TOYOTA STEPPED UP AND FORD NEEDS TO DO SO ALSO. THIS IS THE FOURTH AUTOMOBILE I HAVE BROUGHT FROM THEM AND TRY TO STAY WITH THE AMERICAN MADE CARS. SAFETY SHOULD BE THEIR CONCERN INSTEAD OF THE ALMIGHTY DOLLAR.
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Jun 13, 2012 - Aliquippa, PA - Power Train
AFTER STOPPING FOR A RED SIGNAL IN TRAFFIC (VEHICLE TRAVEL UPHILL) THE VEHICLE LOST DRIVE (ACTED AS IF THE VEHICLE HAD BEEN SHIFTED OUT OF GEAR). AFTER A HARSH ENGAGEMENT, THE VEHICLE REGAINED DRIVE. THE VEHICLE WAS DRIVEN HOME WITHOUT FURTHER INCIDENT THAT DAY. THE VEHICLE WAS TAKEN TO A DEALER TO GET THE PCM "FLASHED", I ASSUME WITH A NEW SHIFT PROFILE. THE VEHICLE MALFUNCTIONED TWO MORE TIMES WITH A DATA RECORDER FROM THE DEALERSHIP INSTALLED. THE LOSS OF DRIVE OCCURRED AFTER RAPIDLY DECELERATING TO SLIGHTLY LESS THAN 40 MPH AND THEN TRYING TO ACCELERATE TO THE PREVIOUS SPEED. AGAIN, ENGAGEMENT WAS HARSH WHEN THE TRANSMISSION BEGAN TO PROVIDE DRIVE. FORD HAS ACKNOWLEDGED AT LEAST ONE ENGINE RPM SPIKE FROM THE RECORDER, BUT DENIES THAT IT IS SIGNIFICANT OR THAT IT IS INDICATIVE OF A PROBLEM. I HAVE HAD THE TRANSMISSION FLUID FROM THIS VEHICLE TESTED AT AN INDEPENDENT LABORATORY. THE SAMPLE RESULTS SHOWED THE TRANSMISSION FLUID TO BE HIGH IN ALUMINUM (7 TIMES THE AVERAGE FOR A UNIT WITH SIMILAR MILES), AND HIGH IN IRON ABOUT 1.6 TIMES THE AVERAGE. THIS PROBLEM IS A GREAT SAFETY CONCERN BECAUSE IF THE VEHICLE WERE TO LOSE DRIVE WHEN PULLING OUT INTO TRAFFIC, AN ACCIDENT INVOLVING INJURY OR DEATH COULD OCCUR! I HAVE FOUND A YOUTUBE VIDEO POSTED THAT REPRESENTS THE PROBLEM I AM EXPERIENCING BY USING THE GOOGLE SEARCH ENGINE AND USING THE QUERRY "FORD FUSION TRANSMISSION PROBLEMS" SINCE THE PCM FLASH THE AUTOMATIC TRANSMISSION SEEMS TO BEHAVE AT TIMES LIKE A MANUAL TRANSMISSION. ON A COASTDOWN IT SEEMS LIKE THE TRANSMISSION IS "PUSHING " THE CAR LIKE A MANUAL TRANSMISSION WITH THE CLUTCH ENGAGED EVEN THOUGH I WANT THE CAR TO COAST DOWN. THE REPROGRAMMING HAS MADE SHIFTING MORE HARSH IN SOME GEAR CHANGES, AND SEEM TO SKIP OVER THE PROBLEM GEARS IN OTHER SHIFTS.
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Jun 12, 2012 - Friendswood, TX - Power Train
I WAS DRIVING DOWN THE HIGHWAY WHEN I LOST THE ABILITY TO ACCELERATE. MY RPMS DROPPED AND I HAD TO PULL OVER. I CALLED FORD ROADSIDE SERVICES, THEY CAME AND PICKED UP MY CAR. AFTER BEING LOOKED AT BY THE FORD DEALERSHIP, IT WAS DETERMINED MY THROTTLE BODY NEEDED TO BE REPLACED. MY CAR IS LESS THAN 2 YEARS OLD AND ONLY HAS 40,000 MILES ON IT. THE PART AND LABOR TOTALED AROUND $500.00 THIS IS RIDICULOUS FOR A NEW CAR TO ALREADY HAVE THIS ISSUES. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MULTIPLE FORD FUSIONS ARE HAVING THE SAME ISSUE. THIS ITEM NEEDS TO BE RECALLED AND REPLACED. I CAN ONLY THANK GOD IT WAS DURING THE DAY AND IN A PUBLIC AREA. IF THIS HAD BEEN AT NIGHT WITH MY 7 YEAR IN A BAD AREA, NO TELLING WHAT COULD HAVE HAPPENED. I WAS LUCKY THE PEOPLE BEHIND ME ON THE FREEWAY NOTICED I WAS SLOWING DOWN OR I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. FORD NEEDS TO STEP UP AND FIX THIS.
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Jun 12, 2012 - New Paris , IN - Power Train
MY FUSION HAS BECOME ERRATIC IN LOW GEAR SHIFTS. WHEN TRYING TO MERGE INTO TRAFFIC AND TURN ONTO A HIGHWAY IT WILL ACT AS THOUGH IT IS IN NEUTRAL AND I HAVE NO POWER TO GET OUT IN TRAFFIC. I HAVE BEEN ALMOST HIT ON A MAJOR HIGHWAY DO TO THIS MECHANICAL FAILURE. I TOOK THE CAR TO A DEALERSHIP FOR REPAIR AND THEY INFORMED ME THAT IT WAS LOW ON TRANSMISSION FLUID AND THEY REPAIRED A SEAL AND REPROGRAMMED IT AS FORD DIRECTED. I TOOK THE CAR ON A TRIP AND I WAS UNABLE TO MERGE INTO TRAFFIC AGAIN AND IT RAN AT OVER 5000RPM ON THE HIGHWAY FOR LONG PERIODS OF TIME. IT FINALLY FLIPPED A CODE AND I RETURNED IT TO THE DEALERSHIP. THEY DID A COMPLETE TRANSMISSION OVERHAUL AND REPLACED OVER 15 PARTS. THIS TOOK TWO WEEKS WITH THEM HAVING TO DEAL WITH FORDS WARRANTY DEPARTMENT. I PICKED UP THE CAR ON 6/6/2012 AND IT DID NOT EVEN MAKE IT TO MY PLACE OF WORK, 12 MILES AWAY, WITHOUT THE TRANSMISSION SLIPPING AGAIN AND IT REMAINING IN NEUTRAL. THIS CAR IS A DEATH TRAP!! I CALLED THE DEALERSHIP AND THEY CAME AND PICKED IT UP. IT IS NOW 6/12/2012 AND I STILL DO NOT HAVE A CAR TO DRIVE. THE DEALERSHIP IS FIGHTING WITH FORD TO HAVE THE COMPLETE TRANSMISSION REPLACED. FORD HAS CONTACTED ME SEVERAL TIMES AND IT SEEMS AS THOUGH THEY DO NOT CARE THAT THIS CAR IS A DANGER TO HAVE ON THE ROAD. I WANT MY CAR BACK IN WORKING CONDITION. I AM PLEASED WITH MY DEALERSHIP OF CHOICE FOR SERVICE AS THEY HAVE BEEN VERY POLITE AND HELPFUL WITH ME. FORD HAS GIVEN ME NOTHING TO DRIVE IN THE MEANTIME. PEOPLE, IF YOU HAVE THIS ISSUE WITH YOUR CAR MAKE SURE FORD HEARS YOUR COMPLAINT. THIS IS DANGEROUS AND UNACCEPTABLE.
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Jun 12, 2012 - Fitchburg, MA - Power Train
WHILE DRIVING THE VEHICLE UNDER NORMAL CONDITIONS AT SPEED ON AN OPEN HIGHWAY THE CAR SUDDENLY LOST ALL THROTTLE CONTROL AND TRANSMISSION RESPONSE, A 'WRENCH' WARNING LIGHT CAME ON THE VEHICLE GAUGE CLUSTER. AFTER COASTING TO A STOP IN THE BREAKDOWN LANE THE CAR SAT, IDLED ROUGHLY, AND I TURNED THE IGNITION OFF. AFTER A MINUTE OR TWO I STARTED THE CAR AND THE SYMPTOMS (INCLUDING THE WRENCH WARNING LIGHT) WERE GONE. I BROUGHT THE VEHICLE TO THE DEALER SERVICE DESK AND AFTER ANALYSIS WAS TOLD THERE WERE NO EVENTS CAPTURED BY THE VEHICLE COMPUTER. I WAS TOLD TO DRIVE THE CAR AND REPORT ANY ADDITIONAL INSTANCES OF THE PROBLEM. AFTER THE ISSUE RESURFACED AGAIN THREE WEEKS LATER, I AGAIN BROUGHT THE VEHICLE TO THE SERVICE TEAM AT MY DEALERSHIP. AFTER AGAIN NOT FINDING EVENTS LOGGED IN THE COMPUTER, THEY INSTALLED A TEMPORARY DATA RECORDER FOR ME TO MANUALLY ENGAGE THE NEXT TIME THE ISSUE APPEARED. I WAS LUCKY TO HAVE THE PROBLEM THE VERY NEXT DAY, THE RECORDER CAPTURED THE EVENT AND REFLECTED THE PROBLEM WAS WITH THE THROTTLE BODY. THE DEALER REPLACED THE UNIT. UPON RESEARCHING THE ISSUE AFTER THE FIRST INSTANCE IT IS CLEAR THERE ARE HUNDREDS OF CASES OF THIS SAME PROBLEM DOCUMENTED IN VARIOUS FORMS AND SITES ON THE WEB INDICATING THIS IS A KNOWN, SYSTEMIC PROBLEM FOR FORD WITH THE FUSION THROTTLE BODY. THE NATURE OF THE PROBLEM, EFFECTING VEHICLE CONTROL, AT SPEED, IS DANGEROUS AND WOULD SEEM TO WARRANT A MORE PROACTIVE APPROACH TO THE ISSUE BOTH BY FORD AND BY THE NHTSA.
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Jun 11, 2012 - North Plainfield, NJ - Power Train
WHILE DRIVING THE CAR AT 55MPH I LET MY FOOT OFF THE GAS AND THEN WENT TO ACCELERATE AND THE CAR LOST ALL POWER. WOULD NOT RECOGNIZE THE GAS PEDAL CHECK ENGINE LIGHT AND WRENCH LIGHT WERE ON. CAR DIED IN A CONSTRUCTION ZONE WITH 3 LANES AND NO SHOULDER. EXTREMELY DANGEROUS. I PULLED CAR TO RIGHT LANE TURNED CAR OFF AND ON CAR CONTINUED ON. TOOK CAR TO DEALER. ADVISED NO MESSAGE WAS MARKED IN COMPUTER. THERE WAS NOTHING WRONG COULD NOT REPEAT PROBLEM. 5 DAYS LATER WHILE DRIVING HOME IN TRAFFIC THE CAR ONCE AGAIN LOST ALL POWER WOULD NOT RECOGNIZE GAS PEDAL, CHECK ENGINE AND WRENCH LIGHT CAME ON. I PUSHED CAR TO THE SHOULDER, TURNED CAR OFF AND ON CONTINUED 100 FEET CAR DIED AGAIN 17 MORE TIMES. I HAD CAR TOWED TO DEALER. DEALER REPLACED TRANSMISSION CONTROL. CAR NOW SHIFTS HORRIBLY, AND HAS A JUMP WHEN YOU LET OFF GAS. CAR HAS STALLED NUMEROUS TIMES. FORD NEEDS TO RECALL FOR THE TRANSMISSION CONTROL MODULE. FORD NEEDS TO ADMIT THERE IS ISSUES WITH THE TRANSMISSIONS IN THE V6 FUSIONS. I HAD SIMILAR TRANSMISSION ISSUES WITH MY FORD EDGE AND MERCURY SABLE.
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Jun 11, 2012 - North Plainfield, NJ - Power Train
WHILE DRIVING THE CAR ON A SUNNY DAY ABOUT 35 MPH THE CAR STARTED TO SLOW DOWN ABRUPTLY TO 5 MPH. THE ADVANCE TRACK LIGHT CAME ON AND SERVICE ADVANCE TRACK IMMEDIATELY MESSAGE WENT ACROSS THE MESSAGE CENTER. I IMMEDIATELY TOOK THE CAR TO THE DEALER. LIGHT AND MESSAGE WERE ON WHEN I DROPPED OFF THE CAR TO THE DEALER. DEALER STATING COULD NOT REPEAT PROBLEM.
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Jun 08, 2012 - Union Grove, AL - Power Train
ENGINE BEGAN SHUTTING DOWN WHILE MOVING IN MORNING RUSH HOUR. ALSO SURGES FORWARD AND RUNS THRU MULTIPLE GEARS WHILE IN STOP AND GO TRAFFIC WITH LIGHT, IF ANY THROTTLE APPLIED. ON 6-8-12 ENGINE WENT INTO FAILSAFE MODE, 1100 RPM WHILE TRAVELING AT 60 MPH. NO RESPONSE FROM THROTTLE, HAD TO MANIPULATE THRU TRAFFIC TO BEACH CAR UPON SHOULDER OF ROAD. AFTER SHUTTING OFF KEY AND RESTARTING, VEHICLE SEEMED FINE, BUT SAME SITUATION HAPPENED TWICE MORE WITHIN MINUTES. DROVE CAR TO NEAREST FORD DEALER WHO "CLEARED THE OLD CODES" AND TEST DROVE, FINDING NO FURTHER ISSUE. BILLED ME UNDER ESP SERVICE AGREEMENT, AND CONTINUED ONTO WORK. LEAVING WORK TO MAKE DELIVERIES, CAR INITIATED EXACTLY SAME RESPONSE AS EARLIER (5 TIMES), AT VARIOUS SPEEDS, AND AGAIN, HEAVY TRAFFIC. TOOK TO DEALER I BOUGHT CAR FROM, WHO IMMEDIATELY CLAIMED IT NEEDED A NEW THROTTLE BODY, WHICH ARE ON NATIONAL BACK-ORDER, DELIVERY DATE UNKNOWN. REFERRED TO ANOTHER DEALER WHO HAD OPEN BAYS AND A THROTTLE BODY IN STOCK, BUT FOR SOME REASON WAS UNINTERESTED IN EVEN LOOKING AT THE CAR. OFFERED TO LEAVE CAR, ESP OFFERS RENTAL, SO I COULD RETURN TO WORK, BUT THAT PART HAS BECOME UNCOVERED BY THE EXTENDED WARRANTY, AND THEY STILL HAD NO INTEREST IN FIXING CAR AFTER I AGREED TO PAY MYSELF. TRANSMISSION HAS A QUIRKY PROBLEM OF DOWNSHIFTING AGGRESSIVELY WHEN TRAVELING DOWNHILL, UP-SHIFTING RAPIDLY IN SLOW MOVING TRAFFIC, AND NOW A THROTTLE BODY PROBLEM WHICH CAUSES CAR TO GO INTO A NO POWER SITUATION WHILE AT SPEED.
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Jun 08, 2012 - Coral Springs, FL - Power Train
GEARS JUST DROPPED OUT AND CAR SIMPLY IDLED. HAD TO PULL OVER INTO LEFT TURN LANE AND TURN OFF VEHICLE AND RESTART. CAR WORKED FINE AGAIN FOR TWO WEEKS WHEN IT HAPPENED AGAIN. IT HAPPENED MOST RECENTLY ON 06/06/12 THREE TIMES IN ONE DAY. ONCE ON THE WAY TO THE OFFICE, ONCE ON THE WAY HOME FROM THE OFFICE, AND ONCE ON THE WAY BACK FROM MY FINANCIAL ADVISOR'S OFFICE WHEN I HAD MY FIANCE IN THE CAR.
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Jun 04, 2012 - Nashville, TN - Power Train
WHILE ATTEMPTING TO ACCELERATE, AUTOMATIC TRANSMISSION STALLS AND WRENCH LIGHT ILLUMINATES. AT FIRST I COULD TURN THE CAR OFF AND BACK ON, BUT EVENTUALLY, THE CAR STOPPED FUNCTIONING ALTOGETHER. ANALYSIS WAS PERFORMED AND THROTTLE BODY WAS THE CAUSE. HAS OCCURRED WITH OTHER 2010 FUSION SELS. FORD UNWILLING TO REPLACE FAULTY MANUFACTURED PART.
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Jun 02, 2012 - Lexington, KY - Power Train
I HAVE A 2010 FORD FUSION WITH A FOUR CYLINDER ENGINE. WHILE DRIVING TO WORK, I STARTED SPEEDING UP FROM AN INTERSECTION, ONLY TO EXPERIENCE A COMPLETE AND TOTAL LOSS OF POWER, THE WRENCH LIGHT CAME, THE ENGINE STARTED MISFIRING (ROUGH IDLE AT LESS THAN 550 RPM), BUT ALL SYSTEMS WHERE STILL WORKING. PRESSING THE GAS PEDAL PRODUCED NO RESULTS. I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, STOP THE ENGINE, LET THE CAR SIT FOR ABOUT 15 SECONDS, AND THEN RESTARTED IT. WHEN THE ENGINE RESTARTED, THE CAR STARTED UP AND RAN LIKE NOTHING HAD HAPPENED. YESTERDAY (JUNE 1ST), THE FUSION DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS PULLING INTO AN INTERSECTION (APPROXIMATELY 5 MILES PER HOUR). I HAD A CATASTROPHIC LOSS OF POWER, THE WRENCH LIGHT CAME ON AGAIN, THE ENGINE WAS MISFIRING (ROUGH IDLE), THE REST OF THE SYSTEMS CONTINUED WORKING. LUCKILY NO ONE WAS COMING IN MY DIRECTION AND I WAS ABLE TO PULL OFF THE ROAD INTO A PARKING LOT, STOP THE CAR, AND THEN RESTART IT. I TOOK IT TO THE DEALER TODAY AND THEY DIAGNOSED IT AS NEEDING A NEW THROTTLE BODY. THEY QUOTED THE PRICE AND LABOR AT $400 FOR THE REPAIR. I'VE HAD THIS CAR LESS THAN 1 YEAR AND IT ONLY HAS 49,800 MILES ON IT. IF I HAD BEEN PULLING ONTO A BUSY STREET AND EXPERIENCED THE SAME LOSS OF POWER, IT COULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION. ACCORDING TO MY RESEARCH, THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSION, AND THE REPLACEMENT PART HAS BEEN "REDESIGNED" ACCORDING TO THE DEALER WHERE I TOOK MY CAR FOR REPAIR.
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May 31, 2012 - Baton Rouge, LA - Power Train
WHILE ACCELERATING FROM A STOP THE ENGINE SUDDENLY CUT OUT AND BEGAN A ROUGH IDLE. THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. THE ENGINE WOULD NOT REV EVEN WITH THE GAS PEDAL PUSHED IN. COASTED TO A STOP. TURNED THE IGNITION OFF AND THEN RESTARTED THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT WERE NO LONGER LIT. STARTED TO ACCELERATE AWAY AND THEN IT HAPPENED AGAIN WITH THE CHECK ENGINE LIGHT AND WRENCH LIGHT ON. I WAS ABLE TO IDLE HOME. ONCE AT HOME I TURNED THE IGNITION OFF AND STARTED IT BACK UP. THIS TIME THE CHECK ENGINE LIGHT CAME ON BUT NOT THE WRENCH. WHILE IN PARK I WOULD REV THE ENGINE AND IT SOUNDED FINE AND COULD NOT GET THE ENGINE TO SHUT DOWN WHILE REVVING. I DIDN'T MOVE THE CAR AND HAD IT TOWED. FORTUNATELY IT HAS ONLY 32707 MILES ON IT AND COVERED BY WARRANTY. SO, WILL HAVE TO WAIT TO FIND OUT WHAT THE CAUSE IS. BASED ON OTHER COMPLAINTS AND THEIR FOLLOW-UP IT SOUNDS LIKE THE THROTTLE BODY ISSUE.
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May 25, 2012 - Raymore, MO - Power Train
WHEN TRYING TO ACCELERATE, RPMS WOULD REV TO BETWEEN 4000-5000 BUT CAR WOULD NOT SPEED UP. ONCE IT FINALLY STARTED (AFTER THREE TRIES), CAR FINALLY JERKED FORWARD AND SHUDDERED BEFORE SPEEDING UP. AFTER DRIVING FOR ABOUT 30 MINUTES, I THEN TRIED TO REVERSE THE CAR AND IT JERKED AND GRINDED EXTREMELY HARD. SMELLS LIKE SOMETHING IS BURNING AT TIMES. TOOK TO DEALERSHIP TWICE ALREADY, BUT STILL HAVING PROBLEMS.
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May 25, 2012 - Denham Springs, LA - Power Train
WHILE DRIVING MY CAR SUDDENLY WENT INTO SHUT DOWN MODE. A WRENCH SYMBOL SHOWED ON PANEL. I WAS ABLE TO TURN INTO A DRIVE WAY AND AFTER TURNING THE VEHICLE OFF AND BACK ON THE WRENCH WENT OFF AND THE CAR RAN NORMAL. I TOOK TO THE SHOP AND NOTHING SHOWED ON THE COMPUTER. IT THEN HAPPENED 5 MORE TIMES. BACK TO THE DEALERSHIP NOW SAYS THAT IT IS BAD THROTTLE BODY AND IS NOT COVERED. AFTER RESEARCHING ONLINE IT APPEARS TO BE A BIGGER PROBLEM AND FORD SHOULD RECALL. THERE ARE SO MANY COMPLAINTS THAT IT IS OBVIOUS THAT IT IS A DEFECT. PEOPLE ARE GOING TO GET KILLED. FORD FIX THIS NOW. I HAVE NO CHOICE BUT TO PAY TO HAVE IT FIXED BUT I SHOULDN'T. IT WOULD BE VERY INTERESTING TO SEE HOW MANY HAVE BEEN FIXED TO DATE JUST BY FORD AND NOT OTHER COMPANIES.
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May 21, 2012 - Pittsburgh, PA - Power Train
I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASILY CAUSED A BAD ACCIDENT. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP. I'M WAITING FOR THEM TO CALL BACK WITH A DIAGNOSIS.
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May 13, 2012 - Columbus, OH - Power Train
DRIVING ON THE WEST VIRGINIA TURNPIKE AT 65-70 MPH WHEN THE RPM'S JUMPED ABOVE 4 AND LOST ALL POWER TO THE ENGINE. THE ENGINE WAS STILL RUNNING BUT HAD NO POWER FROM THE GAS PEDAL TO THE ENGINE. PULLED TO THE FAR RIGHT SIDE OF THE ROAD AS I WAS GOING UP HILL INTO THE TRUCK LANE AND THEN EVENTUALLY ON TO THE BERM AS THE TRUCKS WERE NOW RUNNING FASTER THAN ME GOING UPHILL. IT WAS THE MOST DANGEROUS DRIVING SITUATION I HAVE EVER BEEN THROUGH. I WAS ABLE TO LOCATE A FORD DEALERSHIP ON THE TURNPIKE WHERE I COULD LEAVE THE CAR FOR THE NECESSARY REPAIRS. THE REPAIRS TOOK A TOTAL OF 25 DAYS. FORD WOULD NOT PROVIDE ME WITH A LOANER CAR AS I BOUGHT THE VEHICLE USED AND THEREFORE NO RENTAL COVERAGE EVEN THOUGH THE ISSUE WAS A KNOWN ISSUE DUE TO FAULTY PARTS AND A POOR INITIAL REPAIR BY FORD. I HAD TO RENT A VEHICLE IN WEST VIRGINIA IN ORDER TO COMPLETE MY DRIVE HOME AND HAD TO DROP THE RENTAL IN COLUMBUS. $185 + GAS + DEPOSIT AND RESULTING NSF FEES IN MY CHECKING ACCOUNT FOR A 12 HOUR CAR RENTAL THAT FORD WOULD NOT COVER. UPON GETTING MY VEHICLE BACK IT RAN SMOOTHLY UNTIL OCTOBER OF THE SAME YEAR. I TOOK MY VEHICLE TO A NATIONAL CHAIN OIL CHANGE COMPANY WHO ADVISED THAT THEY COULD SEE TRANSAXLE FLUID ALL THE WAY TO THE BACK OF THE UNDERBODY OF THE VEHICLE. I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP WHO FOUND THAT THE REPAIR COMPLETED IN WEST VIRGINIA DID NOT GET THE PAN SEALED PROPERLY AND THE FLUID WAS LEAKING FROM THE FAULTY SEAL, WHICH THEY REPAIRED BUT IT TOOK THEM 14 DAYS TO DO SO. FAST FORWARD TO MAY AND ANOTHER HARD SHIFT WITH A LURCH FORWARD AND THEN NO POWER FROM THE GAS PEDAL TO THE ENGINE. TOOK IT TO THE LOCAL DEALERSHIP WHO COULD FIND NO ERROR CODES AND COULD NOT DUPLICATE THE ISSUE. 5/13 - MOTHER'S DAY AND IT HAPPENS AGAIN BUT THIS TIME THE ENGINE LIGHT IS NOW ON AND THE CAR RUNS ROUGH. TAKING TO DEALERSHIP AGAIN TOMORROW.
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May 13, 2012 - Murphy, TX - Power Train
ON 5/12/12 COMING HOME FROM A SOFTBALL TOURNAMENT WITH THE CRUISE ON AT AROUND 65 MPH THE YELLOW WRENCH LIGHT CAME ON. ENGINE WAS STILL RUNNING BUT COULD NOT ACCELERATE. COASTED INTO A CHURCH PARKING LOT. PUT THE CAR IN PARK AND RESTARTED. WHEN RESTARTING SEEMED HARD TO START...LIKE AN ALTERNATOR ISSUE. ARRIVED HOME SAFELY (WAS ABOUT 5 MILES FROM HOME WHEN INCIDENT HAPPENED). ON 5/13/12 (SUNDAY) SAME ISSUE EXCEPT IT HAPPENED 3 TIMES DURING A 30 MILE TRIP. THE LAST TIME I HAD PULLED OVER AND PUT IT INTO PARK I WAS WORRIED IT WOULDN'T START...TURNED AND TURNED BUT SLOWLY...AGAIN SOUNDED LIKE AN ALTERNATOR. I HAD ISSUES WITH THE CRUISE CONTROL A FEW MONTHS BACK AND OF COURSE NOTHING WAS FOUND TO BE WRONG. SHORT STORY IS WHEN I HIT "RESUME" TO GET IT BACK TO THE SPEED IT WAS WHILE ON CRUISE CONTROL THE RPM'S WILL RUN 5000-6000 FOR F A R LONGER THAN IT SHOULD. THE CAR WILL BE TO THE DESIRED SPEED AND IT WILL STAY AT THE HIGH RPM FOR 4-6 SECONDS INSTEAD OF KICKING INTO THE NEXT GEAR WHICH OBVIOUSLY IS HARD ON THE ENGINE AND GAS MILEAGE. NOT HAPPY WITH THE DEALERSHIP IN THEIR INVESTIGATION OF MATTERS AND NOT HAPPY WITH THE CAR ITSELF.
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May 11, 2012 - Ozark, MO - Power Train
I WAS DRIVING HOME AND GOING UP A HILL WHEN I FELT THE VEHICLE SLOW ACCELERATION AND THEN IT REVVED BACK UP. THE TRANSMISSION/THROTTLE CONTROL LIGHT CAME ON SO I PULLED OVER. I TURNED THE VEHICLE OFF AND WAITED FOR A FEW MINUTES. TURNED THE VEHICLE BACK ON AND WHEN I WENT TO ACCELERATE IT LURCHED. I CONTINUED DRIVING HOME AND SINCE IT WAS AFTER 9:00 P.M. WHEN I GOT HOME, I COULDN'T TAKE IT TO THE DEALERSHIP UNTIL THE NEXT MORNING. ON MAY 11, 2012 I TOOK IT TO THE DEALERSHIP AND THEY CALLED TO TELL ME THAT THE VEHICLE SLIPPED FROM 4TH GEAR INTO 5TH GEAR AND THIS SHOULD NEVER HAPPEN SO THEY WERE GOING TO HAVE TO PULL THE TRANSMISSION AND I WOULD BE WITHOUT MY CAR FOR 5-6 DAYS. AFTER RESEARCH ON THE INTERNET IT APPEARS THAT SEVERAL PEOPLE ARE HAVING THIS SAME ISSUE WITH THE TRANSMISSION OF THE 2010 FORD FUSION.
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May 09, 2012 - Schofield, WI - Power Train
2010 FORD FUSION: WHILE DRIVING AT 65MPH ON A HIGHWAY WITH CRUISE CONTROL SET THE CAR LOST POWER AND STALLED. TACHOMETER DROPPED TO 1000 RPMS AND FLUCTUATED BETWEEN 500 - 1000 RPMS. WRENCH LIGHT (THROTTLE / TRANSMISSION) ILLUMINATED AND THE CAR COASTED TO A CRAWL AT LESS THAN 5MPH. THE CAR'S THROTTLE WAS UNRESPONSIVE AND I WAS UNABLE TO ACCELERATE. I BECAME A SERIOUS REAR-END HAZARD IN A CONSTRUCTION ZONE AND HAD TO PULL OFF TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, RESTARTED IT AND THE CAR RAN FINE. I AM JUST BARELY UNDER WARRANTY (AND JUST BOUGHT THE CAR 1 WEEK AGO) SO I BROUGHT IT TO A FORD DEALER - THEY "CHECKED" THE CAR AND FOUND "NOTHING WRONG" WITH THEIR COMPUTER SCAN AND STATED THAT THERE WAS NO ERROR CODE - SO THERE WAS NOTHING THAT THEY COULD DO. THE DAY AFTER I PICKED THE CAR UP FROM THE DEALER THE CAR DID THE SAME THING, TWICE. THIS TIME IT DID IT AFTER A COLD START IN THE MORNING AND AGAIN WHEN I LEFT WORK IN THE AFTERNOON - AGAIN THE WRENCH LIGHT CAME ON AND SHUT OFF ONCE I RESTARTED THE CAR. BRINGING THE CAR IN TOMORROW AGAIN...WE'LL SEE WHAT HAPPENS. WHAT A SAFETY RISK - MY WIFE REFUSES TO DRIVE THE CAR!
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May 07, 2012 - Columbia, SC - Power Train
WHILE DRIVING ON THE INTERSTATE, THE WRENCH LIGHT CAME ON AND THE CAR BECAME UNRESPONSIVE TO ACCELERATION. I HAD TO TURN ON THE HAZARDS AND COAST TO THE SHOULDER. THE CAR WAS ABLE TO BE RESTARTED AND DROVE FINE FOR ANOTHER 30 MINUTES BEFORE THE SAME THING HAPPENED AGAIN. 2 DAYS LATER THE SAME THING HAPPENED ON THE INTERSTATE AGAIN, REQUIRING ME TO COAST TO THE SHOULDER OF THE ROAD! TODAY IT HAPPENED WHILE I WAS ONLY GOING 45 MPH AND HAPPENED THREE TIMES IN 10 MILES. WHEN I GOT HOME I IMMEDIATELY BEGAN RESEARCHING OTHER FORD FUSION PROBLEMS AND FOUND THIS TO BE A COMMON OCCURRENCE. WE TESTED THE CHIP OF THE CAR AND GOT A CODE OF P2112, INDICATING THE THROTTLE BODY WAS MALFUNCTIONING. THIS COMES BEHIND AN ELECTRICAL PROBLEM REQUIRING A NEW BATTERY AFTER 50,000 MILES, A PLASTIC PIECE BREAKING OFF THE SUNROOF AND NEEDING TO BE REPLACED AT 40,000 MILES, AND THE SUNGLASSES SPRING BREAKING AT 35,000 MILES! THIS IS THE SECOND FORD I HAVE OWNED AND WE WERE THRILLED WITH OUR FORD FIVE HUNDRED, BUT THE FUSION SEEMS TO HAVE MORE PROBLEMS THAN IT HAS GOOD QUALITIES! FORD REALLY NEEDS TO FIND A FIX FOR THEIR THROTTLE PROBLEM BEFORE ONE OF US IS INJURED OR KILLED WHILE WE COAST TO SAFETY ON THE INTERSTATE IN A MALFUNCTIONING CAR!
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Apr 29, 2012 - Albany , GA - Power Train
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY CAR SHUT OFF I WAS ALMOST HIT BY ANOTHER CAR THEN A SEMI TRUCK BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. MY CAR HAD NO THROTTLE RESPONSE. AFTER HAVING MY CAR LOOKED AT IT, IT WAS DIAGNOSED TO HAVE A BAD THROTTLE BODY. SO I DID SOME RESEARCH AND ITS A COMMON THONG WITH 2010 FORD FUSIONS, BUT FOR SOME REASON FORD WON'T EITHER FIND A WAY TO FIGURE OUT WHY THEY SEEM TO HAVE THROTTLE BODIES THAT ARE MALFUNCTIONING AND PUTTING THEIR DRIVERS LIVES IN DANGER. THEY NEED TO RECALL THIS BEFORE IT CAUSES SOMEONE TO LOSE THEIR LIFE. FOR PEOPLE WHO DON'T KNOW IT COST ABOUT $500 TO GET IT FIXED IF YOUR VEHICLE ISN'T UNDER WARRANTY.
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Apr 29, 2012 - Canandaigua, NY - Power Train
THE TRANSMISSION OF THE 2010 FORD FUSION SLIPS AND RESULTED IN MY INABILITY TO ACCELERATE THE VEHICLE IN HEAVY TRAFFIC WHILE TRAVELING OVER THE GEORGE WASHINGTON BRIDGE IN NEW YORK CITY. THE DEALER, VAN BORTEL IN ROCHESTER, NY, HAS HAD THE VEHICLE FOR A TRANSMISSION RE-BUILD AND TWO ADDITIONAL TIMES FOR A SEAL THAT LEAKED TRANSMISSION FLUID. I HAD ANOTHER INCIDENT WHERE I BROUGHT THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED ADDITIONAL COMPONENTS PURSUANT TO A PROGRAM FIX FROM FORD (THE VAN BORTEL SHOULD HAVE PERFORMED, BUT DID NOT). THIS IS DANGEROUS AS I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED BY THE 18 WHEELER BEHIND ME AT THE TIME MY TRANSMISSION FAILED ON THE BRIDGE!
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Apr 24, 2012 - Roanoke, VA - Power Train
THE VEHICLE WAS BOUGHT 3 WEEKS AGO AND NOTICED SHIFTING ISSUES 1 WEEK AFTER PURCHASE. I TOOK THE VEHICLE IN TO SEE WHAT WAS WRONG WITH IT AND FOUND THAT THE TRANSMISSION FLUID WAS DARK BLACK AND HAD A BURNT SMELL. IT APPEARS THAT THERE WERE MULTIPLE (UPDATES) NEEDED FOR TRANSMISSION??? ALSO WAS TOLD THAT IS THE NORMAL COLOR OF THE TRANNY FLUID?? BURNT BLACK...
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Apr 21, 2012 - Mesa, AZ - Power Train
CAR HAS 2.5 ENGINE AND 6F35 AUTO TRANSMISSION. CAR EXHIBITS "FLARE" WHEN SHIFTING. TYPICALLY OCCURS WHEN COLD. PROBLEM PRESENTED ITSELF AT AROUND 42,000 MILES.
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Apr 19, 2012 - Philadelphia, MS - Power Train
DRIVING CHILD TO SCHOOL - CAR'S SPEED STARTS DECLINING EVEN THOUGH ACCELERATOR WAS BEEN PRESSED (CAR SHOULD HAVE BEEN GOING BETWEEN 50 -55 MILES). GOT CAR OFF ROAD. SWITCHED CAR OFF, WAITED A COUPLE OF MINUTES AND THEN STARTED CAR AGAIN. DROVE CHILD TO SCHOOL, CALLED FORD DEALERSHIP AND PLACED CAR IN REPAIR SHOP. WAS TOLD THAT WARRANTY WENT OUT 4,000 MILES AGO AND PART AND LABOR WOULD COST APPROXIMATELY $300.00 AND CAR SHOULD BE READY TO PICK UP BY 5 P.M. NEXT DAY. GOT RENTAL CAR FROM DEALERSHIP AND WAS TOLD LATER SAME DAY CAR WENT TO SHOP THAT THROTTLE CONTROL WILL HAVE TO BE REPLACED. UNFORTUNATELY THEY DIDN'T HAVE ONE IN STOCK AND IT WOULD HAVE TO BE ORDERED AND HOPEFULLY WITH ME PAYING AN EXPEDITED DELIVERY CHARGE IT WOULD BE IN THE NEXT DAY IF NOT HOPEFULLY WITHIN THE NEXT DAY DAY OR 2. NOW I AM STUCK WITH A RENTAL CAR FOR APPROXIMATELY 3 MORE DAYS.
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Apr 17, 2012 - Antrim, NH - Power Train
TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART.
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Apr 14, 2012 - Louisville, KY - Power Train
I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT.
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Apr 12, 2012 - Garland, TX - Power Train
THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET.
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Apr 03, 2012 - Albuquerque, NM - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
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Mar 24, 2012 - Baton Rouge, LA - Power Train
I WAS IN A PARKING LOT TURNING INTO A MARKED PARKING SPACE, WITH MY FOOT OFF OF THE ACCELERATOR, WHEN THE ACCELERATOR MOVED FORWARD ABRUPTLY. THE ENGINE ROARED AS THE CAR ACCELERATED FORWARD, THE CAR JUMPED THE CURB AND MOVED FORWARD STRIKING A COLUMN SUPPORTING THE FRONT CORNER OF AN OFFICE BUILDING. THE COLUMN FELL FORWARD COMING TO REST ON MY CAR, INCHES ABOVE MY HEAD. I APPLIED THE BRAKES FROM THE MOMENT I FIRST REALIZED WHAT WAS TAKING PLACE, BUT THE BRAKES HAD NO EFFECT. THE COST OF REPAIRS TO MY CAR WAS OVER $3000.00, PLUS THE COST TO REPAIR THE BUILDING. I TOOK THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT NEW. THE DEALER'S EMPLOYEES STATED THAT THE COMPUTER DISCLOSED NO PROBLEM. THEY CONTACTED FORD ENGINEERS WHO ORDERED THE DEALER NOT TO ATTEMPT ANY REPAIRS. FORD CLAIMED NO KNOWLEDGE OF SUCH A PROBLEM EVER OCCURRING.
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Mar 23, 2012 - Albany , GA - Power Train
I HAVE A 2010 FORD FUSION S, I WAS DRIVING HOME FOR CHRISTMAS BREAK WHEN MY CAR SHUT OFF AND HAD NO THROTTLE RESPONSE. I DIDN'T DRIVE THE VEHICLE FOR LIKE FIVE DAYS AND THE CAR WAS FINE BUT IT STARTED BACK UP IN JANURARY AND AGAIN IN THE BEGINNING OF MARCH. IT HAS A CODE OF P211 WHICH IS THE THROTTLE BODY ISSUE. I HAVE DONE SOME RESEARCH ON THE PROBLEM AND MULTIPLE FORD FUSION'S ARE HAVING THE SAME ISSUES AS I AM. FOR SOME REASON FORD IS TRYING TO AVOID HEARING THE ISSUE ON THE FACT THAT THEY HAVE FAULTY THROTTLE BODIES. IT IS A SAFTEY ISSUE WHEN YOU ARE TRAVELING DOWN THE HIGHWAY OR INTERSTATE AT 60-70 MPH AND ALL OF SUDDEN YOUR CAR NO LONGER HAS A THROTTLE RESPONSE. YOU HAVE TO PULL OFF THE ROAD SHUT YOUR CAR OFF AND RESTART IT. THIS DOESN'T FIX THE PROBLEM IT JUST DOES IT ALL OVER AGAIN WITHIN THE NEXT MILE OR TWO. FORD SHOULD REALIZE THE ISSUE AND MAKE A RECALL FOR THE THROTTLE BODY. THERE ARE PEOPLE THROUGHOUT THE UNITED STATES THAT ARE PAYING BETWEEN $400-$600 OUT OF THEIR POCKET IF THEIR CAR IS NO LONGER UNDER WARRANTY TO FIX A COMMON PROBLEM THAT PEOPLE ARE HAVING WITH FORD FUSIONS.
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Mar 21, 2012 - Hamburg, NY - Power Train
WHILE ATTEMPTING TO PASS A VEHICLE, THE TRANSMISSION COMPLETELY DISENGAGED FROM THE ENGINE AS IF IT WERE IN NEUTRAL LEAVING ME WITH NO POWER TO THE WHEELS. THE REVS ON THE ENGINE WERE EXTREMELY HIGH. AS I WAS PASSING ON THE LEFT, THIS LEFT ME IN AN EXTREMELY DANGEROUS AND VULNERABLE POSITION AS I HAD NO POWER TO MOVE THE VEHICLE. FORTUNATELY I WAS ABLE TO COAST TO THE RIGHT AT WHICH TIME AT A NEAR STOP THE TRANSMISSION VIOLENTLY RE-ENGAGED. FIRST TIME, TOOK TO THE DEALERSHIP WHERE THEY REPROGRAMMED TRANSMISSION. IT HAS SINCE HAPPENED AGAIN, AGAIN WHILE ACCELERATING TO PASS. IT IS JUST A MATTER OF TIME BEFORE THIS KILLS SOMEONE. IT IS NOT SAFE, DEALER CLAIMS THAT THEY CAN NOT REPRODUCE, THERE ARE NO CODES. THIS ISSUE IS WELL DOCUMENTED HERE AND ELSEWHERE, THERE NEEDS TO BE A RECALL.
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Mar 19, 2012 - Alabaster, AL - Automatic Transmission
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Mar 18, 2012 - Hamlet, NC - Power Train
2010 FORD FUSION WILL LOSE POWER AT HIGHWAY SPEED, CAR WILL NOT STALL COMPLETELY BUT WILL JERK AND SHAKE WITHOUT ENOUGH POWER TO GET OFF ROAD. TOOL LIGHT WILL COME ON, AFTER RESTARTING CAR WILL DRIVE NORMAL. SUDDEN LOSS OF POWER IS EXTREMELY DANGEROUS! HOW MANY CRASHES WILL IT TAKE BEFORE OUR GOVERNMENT FORCES FORD TO FIX THE PROBLEM. TOOK TO MECHANIC, NO CODES TO DETERMINE PROBLEM. FORD .....STEP UP STAND BEHIND YOUR PRODUCT! WIFE WAS ALMOST RAN OVER BY TRACTOR TRAILER!
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Feb 26, 2012 - Fenton, MI - Power Train
I HAVE A FORD FUSION WITH ABOUT 35,500 MILES. I BOUGHT THE CAR USED WITH ABOUT 18,000 MILES AND NOTICED INCONSISTENT SHIFTING RIGHT AWAY. THEN PROGRESSED INTO NOT SHIFTING BACK INTO GEAR RIGHT AWAY AFTER SHIFTING OUT OF REVERSE. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. TOOK IT IN AGAIN ABOUT A MONTH LATER AND THEY SAID THE FLUID WAS LOW; THEY WEREN'T SURE WHY JUST FILLED IT AND SENT ME ON MY WAY. THIRD TIME I TOOK IT TO A DIFFERENT DEALERSHIP. THEY HAD TO PULL THE TRANSMISSION AND REPLACE PARTS, WHICH TOOK ALMOST A WEEK. IT SEEMED OKAY AT FIRST BUT NOW IS DISPLAYING THE SAME ISSUES AS BEFORE OF NOT SHIFTING INTO GEARS WHEN ACCELERATING. THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A HEATER MOTOR REPLACED THAT WERE MAKING A WHISTLING NOISE, FLOOR HEAT THAT BARELY COMES OUT, CAR ALARM THAT GOES OFF EVEN WHEN ALL THE DOORS ARE UNLOCKED AND BRIGHT LIGHTS THAT JUST RANDOMLY COME ON. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT.
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Feb 24, 2012 - Fayette, IA - Power Train
I WAS DRIVING ON A 6 OR 8 LANE FREEWAY WHEN IT SUDDENLY DOWNSHIFTED TO A MUCH LOWER GEAR (PROBABLY 3RD) AND THE TACHOMETER MAXED AT 7000 RPM AND HELD THERE UNTIL I MANUALLY MOVED THE SHIFT LEVER TO NEUTRAL. WHEN I PUT IT BACK IN DRIVE (STILL MOVING) IT AGAIN RACED TO 7000 RPM AND I PUT IT IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. I PUT IT IN ALL THE GEARS, THEN IN DRIVE AND WENT BACK ON THE FREEWAY. IT STAYED IN 1ST GEAR AND I AGAIN WENT TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF, RESTARTED IT AND GOT BACK ON THE FREEWAY. IT SHIFTED OK, BUT AFTER A FEW MILES DID IT AGAIN. I SENT MY COMPLAINT TO FORD MOTOR COMPANY, BUT THEY SAY THEY CAN'T DUPLICATE THE ACTIONS AND THEREFORE CAN NOT/WILL NOT DO ANYTHING ABOUT IT. (SEE FORD CUSTOMER SERVICE CASE #0506021830 AND MY LETTER TO THEM)
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Feb 18, 2012 - Hilmar, CA - Power Train
MY 2010 FUSION SE V6 WITH THE INFAMOUS 6F35 TRANSMISSION IS SLIPPING, HARD SHIFTING, FLUID IS BLACKED AND OR BURNT. MY CONCERN IS THAT IT ALSO HAS JUST LURCHED FORWARD FOR NO REASON. I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR A NEW TRANSMISSION. PLEASE FORCE FORD TO ISSUE A RECALL ON THIS MODEL TRANSMISSION. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE ON THIS VEHICLE.
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Feb 14, 2012 - Westfield , NY - Power Train
THE TRANSMISSION DOES NOT SHIFT CORRECTLY. THE ENGINE WILL REV UP AND THE TRANSMISSION WILL SHIFT HARD WHEN IT SHIFTS. ESPECIALLY WHEN GOING UP HILL OR UNDER HEAVY ACCELERATION THE ENGINE MY RED LINE BEFORE SHIFTING.
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Feb 07, 2012 - San Antonio, TX - Power Train
I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT.
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Feb 04, 2012 - Tempe, AZ - Automatic Transmission
TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT.
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Feb 04, 2012 - Tempe, AZ - Power Train
TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT.
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Feb 04, 2012 - Clinton Township, MI - Automatic Transmission
VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE!
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Feb 02, 2012 - Dundalk, MD - Automatic Transmission
1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST .
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Feb 02, 2012 - Dundalk, MD - Power Train
1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST .
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Jan 29, 2012 - Swansea, MA - Power Train
WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER.
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Jan 27, 2012 - Locust Grove, GA - Power Train
WHILE DRIVING DOWN THE INTERSTATE, THE FUSION BEGAN TO JERK AND SHAKE DUE TO THE TRANSMISSION SLIPPING, CAUSING THE CAR TO LOSE ITS SPEED VERY QUICKLY, ALMOST CAUSING A WRECK. THE DEALERSHIP ENDED UP HAVING TO DO A COMPLETE TRANSMISSION OVERHAUL AT ONLY 13,000 MILES. THE PROBLEM CAME BACK AROUND 20,000 MILES AND THE DEALERSHIP SAID IT NEEDED ITS CODES REPROGRAMMED. THE PROBLEM PERSISTED AND AROUND 70,000 MILES, THE VEHICLE BEGAN DOING THE SAME THING. AGAIN WHILE DRIVING ON THE INTERSTATE, THE CAR'S TRANSMISSION STARTED SLIPPING AND THE VEHICLE SHOOK AND JERKED. NOW THE DEALERSHIP CONVENIENTLY RECOMMENDS A NEW TRANSMISSION, NOW THAT I AM OUTSIDE OF MY WARRANTY AT A COST OF $4,000! THIS IS A VERY DANGEROUS SITUATION AND HAVING A NEWBORN CHILD IN THE VEHICLE MAKES IT EVEN MORE ALARMING. I DO NOT FEEL SAFE IN THIS CAR AND STRONGLY FEEL THAT FORD NEEDS TO MAKE ITS CUSTOMERS WHOLE BY RECALLING THE TRANSMISSION COMPONENTS ENTIRELY.
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Jan 20, 2012 - Passaic, NJ - Power Train
THE POWERTRAIN HAS SUDDENLY CAUSED MAJOR PROBLEMS. MY CAR WILL NO LONGER REVERSE AND MORE IMPORTANTLY AS FAR AS SAFETY IS CONCERNED, THE GEARS MAY SOMETIMES NOT ENGAGE WHILE ACCELERATING CAUSING THE CAR TO REV UP THE RPM'S WITHOUT MOVING FORWARD.
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Jan 18, 2012 - Phenix City, AL - Power Train
AT 18540 MILES THE TRANSMISSION FAILED AND THE DEALERSHIP HAD TO REBUILT IT AND REPROGRAM THE PCM. THEN THE CAR WAS TAKEN BACK 5 MONTHS LATER WITH 30100 THEY HAD IT A WEEK BUT COULD NOT DUPLICATE THE PROBLEM. WE THEN TOWED THE CAR TO ALABAMA AND LESS THEN A MONTH LATER THE TRANSMISSION FAILED AGAIN AT 31111 MILES AT THIS TIME IT WAS IN THE SHOP 36DAY THE CAR WAS PICK UP AND DROVE 12 MILES AND THE TRANSMISSION FAILED AGAIN. THE DEALERSHIP THEN HAD IT ANOTHER 14 DAY. A MONTH AND A HALF LATER THE TRANSMISSION FAILED AGAIN, THE DEALERSHIP HAD IT 3 DAYS. WE DROVE IT 35 MILES AND THE TRANSMISSION FAILED AGAIN AND THE DEALERSHIP HAD IT ANOTHER 17 DAYS.THEN WE HAD THE CAR FOR A MONTH AND THE TRANSMISSION FAILED AGAIN WITH 36000 MILES ON IT. THE DEALERSHIP HAD IT FOR 16 DAYS. FORD CORP HAS NOT ALLOWED THE DEALERSHIP TO REPLACE THE TRANSMISSION, BUT HAS AUTHORIZED THEM TO REBUILD AND REPROGRAM PCM NUMEROUS TIMES. WE HAVE THE CAR NOW AND IT IS STILL NOT SHIFTING RIGHT. WE HAVE TALK TO FORD AND THEY WILL NOT DOING ANYTHING FOR US. TOLD US THE CAR IS FIXED....OR IS IT. THIS CAR HAS BECOME A SAFETY HAZARD BECAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO FAIL IN HEAVY TRAFFIC AND CREATE A DANGEROUS CONDITION. WE FEAR FOR OUR SAFETY WHEN WE DRIVE THIS CAR.
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Jan 16, 2012 - Lexington, SC - Power Train
ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD AND SHUT IT OFF. IT WAS DARK AND I WAS ALONE. I WAS GOING TO CALL AAA FOR A TOW AND I DECIDED I WOULD TRY TO START THE CAR AND SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS GONE AND THE CAR WAS MOVING LIKE NOTHING WAS WRONG WITH IT. THIS HAPPENED AGAIN ON OCT 5TH AND OCT 7TH DURING RUSH HOUR TRAFFIC AND BOTH TIMES I WAS FORTUNATE THAT I WAS ABLE TO GET OUT OF TRAFFIC TO AVOID GETTING HIT BOTH TIMES MY SPEED WAS APPROXIMATELY 45 MPH. I HAVE TAKEN THE CAR TO TWO CAR REPAIR SHOPS AND THEY CAN NOT FIND ANY THING WRONG WITH IT WHEN THEY CONNECT IT TO THEIR DIAGNOSTIC MACHINE. FROM SEPTEMBER TO CURRENT DATE THE CAR HAS DONE THIS AT LEAST ANOTHER 10 TIMES. SOMETIMES THE SPEED MAY BE AT 55 OR 60 MILES PER HOUR. I DID CONTACT THE LOCAL FORD DEALER AND I WROTE A LETTER TO THE FORD COMPANY NEITHER PARTY HAS DONE ANYTHING TO HELP ME. THERE IS A DEFECTIVE IN THEIR PRODUCT. THE LOCAL FORD DEALER SUGGESTED IT MAY BE VALUE BODY AND THROTTLE BODY ISSUE. I CONTINUE TO DRIVE THE CAR TO WORK AND BACK WAITING FOR IT TO BREAK DOWN OR TO BE KILLED IN AN ACCIDENT WHEN IT QUITS IN THE MIDDLE OF A BUSY HIGHWAY AND I AM UNABLE TO GET OUT OF THE LINE OF TRAFFIC. SO MUCH FOR THE COMMERCIAL "NUMBER 1 MOST DEPENDABLE CAR IN AMERICA ". MY FORD FUSION SUCKS.
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Jan 10, 2012 - Valley Springs, CA - Power Train
"UNKNOWN OR OTHER" IN THIS CASE WOULD LIKELY RELATE TO "POWER TRAIN" AND/OR "ELECTRICAL," BUT DEFINITELY RELATES TO PUBLIC SAFETY. THE IGNITION TUMBLER RELEASES THE KEY IN ANY POSITION--PARK, NEUTRAL, DRIVE, OR LOW--RATHER THAN IN ONLY PARK. DRIVERS OF CARS WITH MANUAL TRANSMISSIONS ARE ACCUSTOMED TO SETTING HAND BRAKES USING GEARS. PRIOR THE THE DATE OF INCIDENT ABOVE, I RECALL MOVING SLIGHTLY FORWARD ON A SLIGHT SLOPE, AND I SIMPLY APPLIED THE HAND BRAKE TO AVOID PUTTING MORE STRAIN ON DRIVE COMPONENTS. AFTER A DEAD BATTERY (DUE TO LIGHTED DASH GEAR POSITION INDICATOR) AND A JUMP START, IT WAS DAYS LATER THAT I REALIZED THAT THE KEY HAD BEEN REMOVED WITH THE CAR IN GEAR. THE FORD DEALER AND FORD MOTOR COMPANY SAY REPAIR CONSISTS OF REPLACING THE SHIFT ASSEMBLY (INCLUDES SENDING UNIT WHICH HAS NO "OUTPUT") AT A COST TO ME OF $487.65 + TAX. THEY CLAIM THIS IS NOT A POWER TRAIN ISSUE AND THAT MY "CPO" EXPIRED LESS THAN A MONTH EARLIER, THIS ON A FORD "CERTIFIED" CAR. PUBLIC SAFETY IS INVOLVED BECAUSE A ROLLING CAR CAN CAUSE HAVOC.
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Jan 03, 2012 - Rochester Hills, MI - Power Train
LOST PARKING FUNCTION ON THE TRANSMISSION. PARKING FUNCTION IS MISSING CAUSING THE VEHICLE TO MOVE AFTER I PARK THE CAR. DIDN'T REALIZE UNTIL AFTER I PARKED MY CAR. WAS WALKING TOWARDS THE BUILDING THAT I NOTICED THAT THE CAR WAS ROLLING BACK AND HAD TO RUN BACK, UNLOCK THE CAR AND THEN PUSH THE BRAKE. AFTER INVESTIGATING REALIZED THAT THE "P" FUNCTION WAS MISSING. DID HEAR A HUGE CLUNKING NOISE WHEN I TRIED TO PARK IN THE FIRST PLACE. THIS IS A SAFETY ISSUE AND ACTION NEEDS TO BE TAKEN TO ADDRESS THIS ISSUE AND MAKE FORD PROVIDE AN EXPLANATION FOR THE 2.5 L 6F35 TRANSMISSION. THE DEALER DIAGNOSED THE VEHICLE WITH A BAD TRANSMISSION AND THE PARKING PAWL BROKEN INSIDE THE TRANSMISSION. IT WAS NECESSARY TO USE PARKING BRAKE TO KEEP THE CAR STEADY DURING PARKING.
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Dec 27, 2011 - St Louis, MO - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12 THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12
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Dec 11, 2011 - Beverly Hills, MI - Power Train
MY CAR IS EQUIPPED WITH THE 6F35 6 SPEED AUTOMATIC TRANSMISSION AND HAS BEEN EXPERIENCING LINGERING DEFECTS. I TOOK MY CAR IN TO A FORD DEALERSHIP IN LATE NOVEMBER 2011 AND NOTIFIED THEM OF TRANSMISSION PROBLEMS. MY INVOICE READS, REPROGRAM PCM TO LATEST LEVEL AND RESET FLUID LEVEL PER TSB 11-11-23. THE PROBLEMS CONTINUE. I WILL ADMIT THAT THE FLARING PROBLEM HAS IMPROVED, ALTHOUGH THE REMAINING PROBLEMS PERSIST WHILE THE OVERALL FEELING OF TRANSMISSION DEGRADATION SEEMS TO BE ACCELERATED. MY TRANS. CONTINUES TO STRUGGLE AND FEEL WORN OUT DURING LOW END ACCELERATION. AN INSPECTION OF MY VEHICLE FROM A PROFESSIONAL MECHANIC DISCOVERED BURNED UP CLUTCH MATERIAL WITHIN THE CONTAMINATED TRANSMISSION FLUID. HE SHOWED IT TO ME, AND I SAW IT WITH MY OWN EYES. THE DEALERSHIP I WAS JUST AT WASN'T ABLE TO FIND ANY BURNED UP CLUTCH MATERIAL IN MY FLUID OR THE LEFT FRONT AXLE HALF SHAFT SEAL LEAK WHICH MY MECHANIC ALSO DISCOVERED UPON HIS INSPECTION. I FIND IT VERY FISHY THAT THESE 2 PROBLEMS AUTOMATICALLY DISAPPEARED BY THEMSELVES, IT SEEMS TO ME THAT THE FIELD SERVICE ENGINEER FROM FORD MADE REPAIRS TO MY VEHICLE WHILE IT WAS IN HIS OR HER POSSESSION DURING THE DEFENDANTS LEGAL INSPECTION FOR MY LEMON LAW SUIT AT ELDER FORD IN TROY, MICHIGAN. WHAT FORD DID TO MY CAR WAS ILLEGAL, A DEFENDANTS INSPECTION ALLOWS FOR OBSERVATION ONLY, NOT REPAIRS. I CONTINUE TO EXPERIENCE VERY HARD ABNORMAL SHIFTING WHILE DRIVING IN CITY CONDITIONS AND AN UNCONTROLLABLE FORWARD LURCH/JOLT WHILE DRIVING IN CITY CONDITIONS WHICH IS EXTREMELY UNSAFE. SOMETIMES I WILL HAVE A DELAYED ENGAGEMENT INTO DRIVE. THE SHUDDERING VIBRATION COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING THE CAR FOR A SHORT WHILE CONTINUES. I CONTINUE TO HAVE AN INTERMITTENT PROBLEM DEALING WITH A BURNING OIL OR GREASY SMELL COMING THROUGH THE AIR VENTS. THE ABNORMAL HIGH PITCHED HUMMING DRONE SOUND CONTINUES.
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Dec 09, 2011 - San Antonio, TX - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12 THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12
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Nov 30, 2011 - Miami, FL - Automatic Transmission
WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE.
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Nov 29, 2011 - Rochester Hills, MI - Power Train
TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE.
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Nov 24, 2011 - Collierville, TN - Power Train
WHILE DRIVING ON THE INTERSTATE ON CRUISE CONTROL AT 70 MPH, THE CAR LOST ACCELERATION/POWER, THE WRENCH LIGHT CAME ON AND WE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. CAME TO A STOP, AND THE CAR IDLED, BUT APPEARED TO WANT TO DIE. CAR WAS SHUTOFF AND RESTARTED. WRENCH LIGHT WENT OFF. WE CONTINUED ON OUR WAY WITHOUT FURTHER PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN A TWO MONTHS. BROUGHT THE CAR TO THE LANDER'S FORD DEALERSHIP IN COLLIERVILLE, TN AFTER THE FIRST TIME IT HAPPENED, BUT WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. BASED ON PREVIOUS REPORTS, THIS IS A COMMON ISSUE AND IS RELATED TO THROTTLE BODY DEFECT. AS NOTED BY OTHERS, THIS POWER FAILURE IS A SAFETY CONCERN AND COULD LEAD TO A SERIOUS INCIDENT.
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Nov 14, 2011 - Clearwater, MN - Power Train
WHEN CAR IS DRIVEN FOR THE FIRST TIME OR CAR HAS HAD A FEW HOURS TO COOL OFF THE TRANSMISSION HESITATES TO SHIFT FROM 2-3 AND 3-4. USUALLY SEAMS TO SLIP FROM 3-4.
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Nov 09, 2011 - Braintree, MA - Power Train
I OWN A V6 2010 FORD FUSION AND ON TWO SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEEDS OF 65 MPH THE ENGINE HAS STALLED WITHOUT WARMING. AT THE TIME THE ENGINE STALLS, A SERVICE LIGHT WILL COME ON AND THE CAR COMPLETELY SHUTS DOWN. IN BOTH INSTANCES, THE CAR COULD BE RESTARTED, AND THE SERVICE LIGHT DISAPPEARED UPON RESTART. WE HAVE TAKEN IT TO THE DEALERSHIP AFTER BOTH INCIDENTS, AND THEY ARE UNABLE TO IDENTIFY A FIX AS THE SERVICE CODE IS NOT BEING STORED IN EVENTS OF ENGINE FAILURE (AND THE LIGHT IS NOT STAYING ON AFTER RESTART). THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT HAS HAPPENED WITHOUT WARNING, WHILE TRAVELING ON MAJOR HIGHWAYS AT HIGH SPEEDS. I HAVE SEEN ENTRIES FROM OTHER OWNERS ON BOTH THE NHTSA SITE AND OTHER BLOGS SITTING THE SAME PROBLEM, YET FORD IS UNWILLING TO ACCEPT THAT THIS IS A PERVASIVE PROBLEM AND IS NOT WORKING TO FIND A SOLUTION. WE HAVE ESCALATED FROM THE DEALERSHIP UP TO THE CORPORATE FORD CUSTOMER SERVICE DEPARTMENT WITH NO SUCCESS.
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Nov 03, 2011 - Lakeside Park, KY - Power Train
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS RESISTANT TO SHIFTING GEARS. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A THROTTLE BODY DEFECT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 54,500.
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Nov 02, 2011 - Boynton Beach, FL - Power Train
I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION.
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Oct 25, 2011 - Santa Monica, CA - Power Train
WHEN I WAS DRIVING MY 2010 FORD FUSION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER AND STALLED OUT. LUCKILY I WASN'T IN FRONT OF A TRUCK OR ON THE FREEWAY. VERY SCARY MY CAR ONLY HAS 15391 MILES ON IT. THIS CAR WAS ALSO LEAKING OIL. I AM NOT HAPPY WITH THIS CAR. WHEN I TOOK IT TO THE DEALER THIS PROBLEM DIDN'T SHOW UP AT FIRST SO THE SERVICE PERSON KEPT THE CAR LONGER AND FINALLY IT DID THE SAME THING AND LOST ALL POWER SO THEY REPLACED THE THROTTLE BODY AND REPLACED THE THE GASKET THAT WAS LEAKING OIL. ALSO A FEW MONTHS EARLIER ONE OF THE COILS WENT BAD AND HAD TO BE REPLACED.
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Oct 17, 2011 - Navarre, FL - Power Train
MY 2010 FORD FUSION HAS HAD ISSUES FOR THE LAST MONTH WITH THE LACK OF ACCELERATING WITH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT COMING ON. TOOK IT TO ADVANCED AUTO WITH A CODE OF P2112. TOOK IT TWICE TO THE FORD DEALERSHIP WITH THE FIRST TIME THE DEALER TELLING ME NOTHING. THIS HAPPENED AGAIN WHILE I WAS DRIVING THROUGH AN INTERSECTION WITH MY TWO KIDS IN THE CAR AND LOST ALMOST ALL POWER AND WAS NEARLY HIT BY AN 18 WHEELER. DEALER SAID THAT THE THROTTLE BODY NEEDS TO BE REPLACED, WILL COST ME $520 DOLLARS AND IT ISN'T COVERED UNDER MY POWER TRAIN WARRANTY. THOUSANDS OF REPORTED PROBLEMS WITH THIS VERY SAME PROBLEM WITH FORD NOT BEING HELD RESPONSIBLE FOR FAULTY EQUIPMENT...SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED.
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Oct 17, 2011 - Atlanta, GA - Power Train
WHILE DRIVING MY 2010 FORD FUSION DOWN A VERY BUSY MAIN ROAD IN ATLANTA, IT DIED. I WAS LUCKY THAT I WAS ABLE TO GET OVER INTO THE RIGHT HAND LANE WITHOUT BEING ABLE TO ACCELERATE AND GET ONTO A SIDE STREET TO PARK. THE DEALER REPLACED THE THROTTLE UNDER WARRANTY, BUT LESS THAN A MONTH LATER I WAS GETTING ON A BUSY FREEWAY HERE IN ATLANTA. ABOUT THE SAME SPEED, 45MPH, IT WOULDN'T ACCELERATE, BUT THIS TIME IT DID CONTINUE RUNNING. EVENTUALLY IT PICKED UP AGAIN. IT IS CURRENTLY BACK IN THE SHOP HAVING THE TRANSMISSION CORRECTED. FORD DID ISSUE A RECALL LAST YEAR WHICH WAS SUPPOSED HAVE CORRECTED THIS ISSUE, AND I DID TAKE THE CAR IN FOR THE RECALL WHEN I HAD ONLY HAD IT FOR 30 DAYS. THAT WAS OVER A YEAR AGO, AND IT HAS "SKIPPED" BETWEEN 2ND AND 3RD GEARS THE WHOLE TIME WHICH HAS MADE ME UNEASY, BUT EVENTUALLY BECAME THE NORM. ANYWAY, THE RECALL DID NOT CORRECT THE ISSUE. MY FEAR IS THAT WHEN I AM UNABLE TO ACCELERATE, OR WHEN THE CAR SIMPLY SHUTS DOWN, I WILL BE REAR ENDED AND CAUSE A SERIOUS CAR ACCIDENT INVOLVING OTHERS AS WELL AS MYSELF. THIS IS MY FIRST AMERICAN BRAND CAR AND I WANT TO LOVE IT, BUT FEELING UNSAFE DRIVING IT IS MAKING IT DIFFICULT. I WANT THIS ON FILE BECAUSE ALTHOUGH I HAVE A WARRANTY ON MY CAR, I THINK FORD SHOULD BE CORRECTING THE ISSUE FOR ALL FORD FUSION OWNERS SINCE OUR SAFETY IS AT RISK.
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Oct 12, 2011 - Concord, NC - Power Train
WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING.
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Oct 12, 2011 - Concord, NC - Automatic Transmission
WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING.
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Oct 10, 2011 - Alexandria, VA - Automatic Transmission
TRANSMISSION SLIPS AND SHIFTS HARD IN LOW GEARS. FORD HAS REPLACED SEVERAL TRANSMISSION COMPONENTS BUT THE PROBLEM STILL PERSISTS. I FEAR I MAY CRASH INTO THE REAR OF ANOTHER CAR WHEN THIS OCCURS. RECENTLY A NEW PROBLEM HAS DEVELOPED AT HIGH SPEEDS WHERE THE TRANSMISSION DOES NOT SHIFT AND RUNS AT 4500 RPM FOR 20-30 SECONDS. FORD SAYS NOTHING IS WRONG DESPITE ME SENDING A VIDEO OF THE CONSOLE WHEN THIS HAPPENS.
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Oct 10, 2011 - Alexandria, VA - Power Train
TRANSMISSION SLIPS AND SHIFTS HARD IN LOW GEARS. FORD HAS REPLACED SEVERAL TRANSMISSION COMPONENTS BUT THE PROBLEM STILL PERSISTS. I FEAR I MAY CRASH INTO THE REAR OF ANOTHER CAR WHEN THIS OCCURS. RECENTLY A NEW PROBLEM HAS DEVELOPED AT HIGH SPEEDS WHERE THE TRANSMISSION DOES NOT SHIFT AND RUNS AT 4500 RPM FOR 20-30 SECONDS. FORD SAYS NOTHING IS WRONG DESPITE ME SENDING A VIDEO OF THE CONSOLE WHEN THIS HAPPENS.
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Oct 07, 2011 - Hillsborough, NJ - Power Train
VEHICLE SLIPS/HESITATES WHEN SHIFTING FROM 1ST TO 2ND GEAR. TRANSMISSION CLUTCHES WERE FOUND 'BURNT' AND NEEDED TO BE REPLACED. PROBLEM PERSISTS AND NOW I AM TOLD THIS IS 'NORMAL' OPERATION. IN ADDITION, MY WHEELS ARE NOW VIBRATING/WOBBLING. I WILL NEED ADDITIONAL SERVICE.
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Sep 30, 2011 - Madison, WI - Axle Hubs
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE HAVING AN OIL CHANGE THE MECHANIC NOTICED THE FRONT RIGHT AXLE NUT HAD COME LOOSE. THE CONTACT SPOKE TO THE DEALER WHO STATED THERE WAS NOTHING THEY COULD DO SINCE THE WARRANTY HAD EXPIRED. THE DEALER INSTALLED A NEW AXLE NUT. THE CONTACT STATED THAT WAS A MANUFACTURERS DEFECT THAT COULD CAUSE THE TIRE TO DISCONNECT FROM THE VEHICLE AND CAUSE A CRASH. THE FAILURE MILEAGE 37,571. UPDATED 10/14/11 UPDATED 11/02/11
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Sep 29, 2011 - Charlotte, NC - Power Train
TRANSMISSION STILL SLIPPING FROM 2ND TO 3RD GEAR AFTER REBUILD. THIS CAR IS NOT SAFE.
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Sep 29, 2011 - Iowa Falls, IA - Power Train
THIS PROBLEM IS DUE TO A FAULTY TRANSMISSION OR TRANSMISSION COMPONENTS, AS OUTLINED BY FORD RECALL 10B15. THE CAR JERKS/SLIPS AND IT FEELS AS IF THE GEARS ARE NOT CATCHING UPON ACCELERATION. I RECEIVED THE 'RECALL' LETTER FROM FORD DESCRIBING THIS PROGRAM, AND IMMEDIATELY BROUGHT THE CAR TO THE DEALERSHIP. THEY PREFORMED THE MODULE RECALIBRATION AND TOLD ME EVERYTHING WAS FINE. HOWEVER, 40,000 LATER, MY TRANSMISSION STARTED EXHIBITING THE PROBLEMS DESCRIBED ABOVE AND FORD IS NOW REPLACING MY ENTIRE TRANSMISSION, ALTHOUGH NOT PAYING FOR THE RENTAL CAR.
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Sep 23, 2011 - Covington, LA - Power Train
I PREVIOUSLY SENT A COMPLAINT BECAUSE MY CAR KEPT STALLING, WRENCH LIGHT WOULD COME ON, BUT WHEN I TURNED CAR OFF THEN TURNED ON, IT WOULD RUN, BUT THEN THEY COULDN'T GET THE CODES. BASED ON MY INTERNET RESEARCH, LOOKS LIKE 2010 FUSIONS ARE HAVING THIS PROBLEM BETWEEN 30,000 AND 50,000 AND IT IS ALWAYS THE THROTTLE BODY THAT NEEDS TO BE REPLACED. THE DEALERSHIP WOULD NOT REPLACE THE THROTTLE BODY BECAUSE THE CODES WERE NOT COMING UP. I JUST WANTED TO GIVE YOU AN UPDATE, I PURCHASED MY OWN CODE READER AND AFTER MY CAR DIED IN THE MIDDLE OF THE ROAD (VERY DANGEROUS) THREE MORE TIMES, WAS FINALLY ABLE TO GET THE CODE MYSELF. I BROUGHT IT TO THE DEALERSHIP AND WITH THE CODE THEY WERE FINALLY ABLE TO LOOK IT UP.....AND IT WAS THE THROTTLE BODY....JUST LIKE I TOLD THEM SINCE EVERY 2010 FORD FUSION BETWEEN THIS MILEAGE IS HAVE THE SAME PROBLEM. SINCE THIS IS OBVIOUSLY A DEFECT ON THIS CAR AND IS DANGEROUS BECAUSE CAR STALLS IN MIDDLE OF TRAFFIC, IT NEEDS TO BE RECALLED! I DON'T WANT ANYONE TO GO THROUGH WHAT I WENT THROUGH, AND I WOULD LOVE TO GET REIMBURSED FOR THE MONEY I HAD TO PAY ON FORDS DEFECT. THANK YOU
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Sep 23, 2011 - Copley, OH - Power Train
JUST STARTING OFF FROM A TRAFFIC LIGHT THE CAR STARTED TO STALL. THE CAR WAS TOWED TO MONTROSE FORD WHERE THEY DETERMINED A PART IN THE TRANSMISSION FAILED. THE PART WAS ORDERED AND REPLACED A FEW DAYS LATER. ON THE 16TH OF SEPTEMBER WHILE DRIVING THE BRAKES FAILED. THE CAR WAS TAKEN TO GANLEY FORD ON THE 19TH OF SEPT. THEY INITIALLY DETERMINED IT WAS A TRANSMISSION PROBLEM, EXACTLY THE SAME PROBLEM THAT WAS REPAIRED IN AUGUST. ON THE 21ST OF SEPT. THE MAINTENANCE PEOPLE DROVE THE CAR WITH A COMPUTER CONNECTED TO ANALYZE WHAT WAS HAPPENING BUT FOUND NOTHING WRONG. NOW THEY SAY THE PROBLEM IS HYDRAULIC RELATED BUT WILL NEED TO KEEP THE CAR FOR AT LEAST 30 DAYS TO SOLVE THE PROBLEM. AT THIS TIME THEY HAVE NO IDEA WHAT IS REALLY WRONG. INSIDE THE CAR IS AN INTERMITTENT NOISE. IT CAN ONLY BE HEARD WHEN JUST STARTING OUT OR AT VERY SLOW SPEEDS. GANLEY FORD HAS NO IDEA WHERE THIS NOISE IS COMING FROM.
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Sep 21, 2011 - Lexington, IL - Power Train
WHILE DRIVING THE TRANSMISSION SLIPPED AND MADE THE CARE DOWNSHIFT AND UPSHIFT THE CAR HARD. I HAD TO APPLY THE BRAKES HARD BECAUSE THE RPMS WHERE JUMPING AS I CAM TO A COMPLETE STOP. THEN WHEN ACCELERATING THE CAR SHIFTED HARD.
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Sep 21, 2011 - Portage Des Sioux, MO - Power Train
I PURCHASED A 2010 FORD FUSION WITH 24,000 MILES IN JANUARY 2011. I BEGAN HAVING ISSUES WITH TRANSMISSION ALMOST IMMEDIATELY. THE TRANSMISSION WILL FREQUENTLY "SLIP" WHILE TAKING OFF AND SHIFTS VERY HARD AT TIMES. I WILL ALSO "SLIP" WHEN DRIVING AT HIGHER ROAD SPEEDS CAUSING THE RPM'S TO REV BUT THE CAR WILL NOT ACCELERATE. RECENTLY, I WAS DRIVING APPROXIMATELY 50 MPH ON A BUSY HIGHWAY WHEN THE CAR STALLED AND THE WRENCH LIGHT CAME ON. THE ENGINE WAS RUNNING BUT THE CAR WOULD NOT ACCELERATE. ONCE I GOT PULLED OVER, THE RPM'S BOUNCED UP AND DOWN RAPIDLY. THE CAR HAS BEEN IN THE SHOP APPROXIMATELY 9 TIMES SO FAR. THEY REPLICATED THE ISSUE ONCE AND TRANSMISSION REPAIRS WERE MADE BUT THE ISSUE CONTINUED. IT IS STILL UNDER WARRANTY BUT FORD WILL NOT AUTHORIZE ANY ADDITIONAL REPAIRS SINCE THEY HAVEN'T REPLICATED THE ISSUE AGAIN. I JUST LEARNED THAT THIS IS A COMMON ISSUE WITH THE FORD FUSION AND THAT THE 10B15 RECALL WAS PERFORMED ON THE VEHICLE JUST BEFORE I PURCHASED IT. AFTER ADDITIONAL RESEARCH, FINDINGS INDICATE THAT THE RECALL HAS NOT CORRECTED THE ISSUE IN MANY CASES. I DO NOT FEEL SAFE WHEN DRIVING THIS VEHICLE AND IT IS VERY DISAPPOINTING TO LEARN THAT FORD WILL NOT TAKE APPROPRIATE ACTIONS TO PROVIDE RELIABLE VEHICLES TO THEIR CUSTOMERS.
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Sep 13, 2011 - Oak Harbor, OH - Power Train
WHEN I GO TO SHIFT FROM 1ST TO 2ND, 2ND TO 3RD, ETC, IT SEEMS LIKE THE CAR IS NOT REGISTERING THE CHANGE IN GEARS. AS SOON AS I SHIFT AND ATTEMPT TO CONTINUE ACCELERATING, THE ENGINE WILL REV UP TOO FAST AND THEN DROP DOWN AND REV UP NORMALLY. WHENEVER I ATTEMPT TO USE CRUISE CONTROL, GOING UP A HILL CAUSE THE ENGINE TO REV TO QUICK AGAIN, SHUTTING OFF CRUISE CONTROL. MY CAR IS 10 MONTHS OLD WITH JUST 23,000 MILES (5700 OF WHICH WERE ON IT BEFORE I BOUGHT IT) AND THE DEALERSHIP I TOOK IT TO IS TRYING TO TELL ME THAT IT'S NORMAL WEAR AND TEAR, AND THAT THE CLUTCH AND CLUTCH PLATE NEED TO BE REPLACED. THEY'RE ALSO SAYING IT'S NOT COVERED UNDER WARRANTY AND THAT IT WILL COST ME $1300 + TAX TO REPAIR. I DON'T DRIVE THIS CAR HARD, NOR DO I DO ANY TYPE OF RACING OR MODS TO IT. IT'S A CAR I USE FOR WORK MAINLY. THERE IS ABSOLUTELY NO REASON THE CLUTCH SHOULD HAVE TO BE REPLACED SO SOON. THERE ARE NUMEROUS SITES WITH THIS SAME ISSUE WITH SIMILAR FUSIONS. POINT IS, I'M NOT PAYING FOR THIS REPAIR.
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Sep 12, 2011 - Houston, TX - Power Train
MY CAR HAS WENT OUT 3 TIMES IN WEEK TWICE ON THE FREEWAY WITH ONCOMING TRAFFIC. IT SLOWS DOWN THEN A WRENCH SYMBOL COMES ON. I PURCHASED MY VEHICLE 3 WEEKS AGO. TOOK IT BACK TO THE DEALER AND WAS TOLD BY THE SERVICE DEPT THAT I NEED TO HAVE THE THROTTLE BODY REPAIRED,. THEY ORDERED THE PART AND SAID I NEED TO PAY $100 DEDUCTIBLE. I JUST PURCHASED THIS CAR I SHOULDN'T HAVE TO PAY ANYTHING IF IT WOULD HAVE BEEN CHECKED OUT CORRECTLY I WOULDN'T HAVE HAD THIS PROBLEM. THEY ALSO TOLD ME I NEED A NEW BATTERY!! THREE WEEKS AFTER I PURCHASED IT!! THIS SHOULD HAVE BEEN REPLACED BY THEM FOR FREE, THEY SAID I WOULD NEED TO BUY A NEW BATTERY AND IT WOULD BE $109.00 MORE PLUS THE DEDUCTIBLE. I AM VERY DISAPPOINTED IN THIS CAR. I LOVE THE WAY IT LOOKS BUT AM SO UNSATISFIED WITH THE PERFORMANCE. IF I GET INTO AN ACCIDENT I HOLD FORD CO COMPLETELY RESPONSIBLE FOR ANY DAMAGES, AS I SEE THEY HAVE HAD MANY COMPLAINTS AND THEY ARE NOT DOING ANYTHING ABOUT IT. I AM LOOKING INTO AN ATTORNEY BECAUSE THIS CAR SHOULD NOT BE SOLD IF IT HAS THIS DEFECT, IT IS PUTTING PEOPLES LIVES IN DANGER!! WHAT ARE THEY WAITING FOR TO SEE HOW MANY DEATHS WILL OCCUR BEFORE THEY LET PEOPLE KNOW NOT TO BUY IT. I PLAN ON TELLING EVERYONE NOT TO PURCHASE I FORD. I SHOULD HAVE PURCHASED A HONDA/LIKE BEFORE.
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Sep 12, 2011 - Bellevue, NE - Power Train
WHEN DRIVING ALONG, THE RPMS SHOT UP TO OVER 4500 WITH NO INCREASE IN SPEED OR INCREASE IN PRESSURE ON THE ACCELERATOR PEDAL. THE CRUISE CONTROL WAS ALSO ON AT THE TIME.
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Sep 09, 2011 - Ollivette, MO - Power Train
CAR STOP RESPONDING TO ACCELERATOR,JUST COAST ALONG WRENCH SYMBOL CAME ON DASH. PICKED UP CAR TODAY PAID 200,17 FOR REPAIR GOT 4 MILES AWAY FROM SHOP CAR STOPPED AGAIN.
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Sep 09, 2011 - Phoenixville, PA - Power Train
THIS IS THE 4 CYLINDER VERSION OF THE 2010 FUSION. SINCE THE CAR WAS ONLY A FEW MONTHS OLD, THE TRANSMISSION HAS BEEN SLIPPING IN LOW GEAR. AS THE MILEAGE HAS GONE UP IT HAS OCCURRED MORE OFTEN BUT MAINLY IN LOW GEARS. THE PROBLEM HAS BEEN THAT IT DOES NOT SET OFF ANY SERVICE LIGHTS SO THEY HAD NOT BEEN ABLE TO FIND ANYTHING TO FIX. AFTER DRIVING THE CAR FOR ABOUT A YEAR, IT FINALLY HAPPENED AT HIGH SPEED AND TURNED ON THE SERVICE LIGHT. IT WAS BAD ENOUGH THAT I HAD TO PULL OFF THE ROAD. BY THIS TIME, THE TRANSMISSION WAS DAMAGED AND THEY HAD TO REBUILD MANY OF THE PARTS. FORD KNEW THIS WAS OCCURRING AND HAD A BULLETIN ALL ABOUT IT. THIS SHOWS THAT PRIOR TO THE REBUILD, FORD ALREADY KNEW THE TRANSMISSION HAS HAD ISSUES. PRIOR TO THE REBUILD, THE TRANSMISSION HAD BEEN THROUGH MULTIPLE TESTS, A REPROGRAMMING OF THE TRANSMISSION, AND OTHER CHANGES TO THE TRANSMISSION FROM THEIR TECHNICAL SERVICE BULLETINS. I DID OPEN A CASE WITH FORD CUSTOMER SERVICE. THEY ADMITTED TO ME THAT THE TRANSMISSION HAS HAD ISSUES IN OTHER CARS AND THEY ARE WORKING ON HOW TO RESOLVE THEM. SOON AFTER I WAS TOLD THAT, I WAS ASSIGNED TO A DIFFERENT CUSTOMER SERVICE REPRESENTATIVE WHO DENIED THIS FACT. AFTER A FEW MONTHS MORE, I GOT A CALL FROM FORD STATING THAT THEY HAVE NO IDEA HOW TO FIX THE PROBLEM SO THEY ARE JUST CLOSING THE CASE WITH NO RESOLUTION. I ASKED FOR A REPLACEMENT TRANSMISSION AND THEY HAVE SAID NO. IF YOU LOOK IN THE FORUMS FOR THE 2010 FORD FUSION 4 CYLINDER, YOU WILL SEE HOW COMMON THE ISSUE IS. ON TOP OF ALL THIS, MY GAS MILEAGE HAS DROPPED SINCE THE REBUILD OF THE TRANSMISSION.
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Sep 08, 2011 - Covington, LA - Power Train
WHILE PULLING INTO TRAFFIC, MY FORD FUSION LOST POWER, WOULD NOT ALLOW ME TO ACCELERATE AND STARTED THRUSTING FORWARD AND JERKING AND THE WRENCH WARNING LIGHT CAME ON. I COASTED TO SAFETY, PUT IT INTO PARK, TURNED THE CAR OFF AND WAITED ABOUT 30 SECONDS, TURNED THE CAR BACK ON AND THE WRENCH LIGHT WAS GONE AND THE CAR SEEMED FINE. FOUR DAYS LATER, THE SAME THING HAPPENED AGAIN. I TOOK MY CAR TO A FORD DEALERSHIP, THEY TOLD ME THEY COULDN'T GET ANY CODES AND HAD ME COME AND GET IT. ABOUT TWO MILES DOWN THE ROAD, IN MIDDLE OF BUSY TRAFFIC, IT HAPPENED AGAIN. I WAS LUCKY ENOUGH TO GET TO SAFETY, I CALLED THE DEALERSHIP AND THEY TOLD ME TO DRIVE IT BACK. THEY STILL COULD NOT GET IT TO DUPLICATE THE PROBLEM, THERE WERE NO CODES BEING THROWN, SO THEY TOLD ME TO COME AND GET THE CAR. I TOLD THEM ABOUT THE NUMEROUS ONLINE COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND EVERY TIME, IT WAS A BAD THROTTLE BODY. HE SAID THEY CAN'T JUST REPLACE THE THROTTLE BODY UNTIL THEY GET THE CODES. HE TOLD ME TO DRIVE IT UNTIL IT DIES AGAIN, TURN THE CAR OFF BUT NOT BACK ON AND GET IT TOWED TO THEM, THEN MAYBE THEY CAN GET THE CODES. I AM SCARED AND FEEL UNSAFE DRIVING IT. LOOKING AT PAST TIMES IT DIED, IT WAS WHILE DRIVING FOR A WHILE, THEN SHUT OFF THEN RAN SHORTLY AFTER. IT SEEMS TO ONLY BE AN ISSUE WITH THE 2010'S, AND ALWAYS HAPPENS BETWEEN 30-40 THOUSAND MILES, AND IT'S ALWAYS A BAD THROTTLE BODY. I CAN'T EVEN TELL YOU HOW MANY COMPLAINTS I READ ONLINE AND I PERSONALLY KNOW OF TWO OWNERS THAT HAD THE SAME EXACT PROBLEM. OBVIOUSLY IT IS A DESIGN DEFECT THAT NEEDS TO BE RECALLED/REPAIRED. I AM SCARED AND FEEL UNSAFE DRIVING A CAR THAT I AM JUST WAITING ON DYING; I HAVE NEVER BEEN PLACED IN DANGER WITH A VEHICLE LIKE THIS. NO ONE SHOULD BE REQUIRED TO DRIVE IN MIDDLE OF BUSY TRAFFIC JUST WAITING FOR IT TO DIE SO THEY CAN TRY AND GET A CODE.
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Sep 08, 2011 - Riverview, MI - Power Train
SEVERE TRANSMISSION SLIPPAGE WHEN TRYING TO ACCELERATE. ENGINE RPM'S INCREASED RAPIDLY BUT VEHICLE DID NOT SPEED UP. CAUSED A NEAR COLLISION WHEN TRYING TO CUT ACROSS SEVERAL LANES OF TRAFFIC.
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Sep 07, 2011 - Niles, IL - Power Train
WHILE DRIVING ON THE HIGHWAY, MY 2010 FORD FUSION SUDDENLY SLIPPED GEARS ON ITS OWN. THE CAR STARTED TO SLOW DOWN. I WAS STEPPING ON THE GAS PEDAL, THE ENGINE WAS TURNING BUT THE CAR WASN'T ACCELERATING. I WAS NEARLY REAR ENDED. I MANAGED TO COAST TO THE EMERGENCY LANE. I PUT IT IN PARK AND TURNED THE CAR OFF. I WAS AFRAID TO CONTINUE BUT THOUGHT I WOULD GIVE IT A TRY. THE CAR STARTED OK AND ACCELERATED NORMALLY. THE NEXT WEEK, MY HUSBAND HAD THE SAME EXPERIENCE. MY HUSBAND TOOK THE CAR TO FORD DEALERSHIP THE NEXT DAY. THE DEALERSHIP CALLED AND TOLD US THAT THEY CAN'T DUPLICATE THE TRANSMISSION PROBLEM AND THEIR COMPUTER TESTS DID NOT DETECT ANY PROBLEMS. I TOLD THEM OF THE NUMEROUS COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND THAT I DIDN'T FEEL SAFE DRIVING MY CAR. THEY SAID THEY HAVEN'T HEARD OF ANY COMPLAINTS NOR ANY TSBS ON THIS CAR! I SENT THEM A LINK TO THIS WEBSITE AND TOLD THEM TO READ IT. WILL THEY STILL SAY NOTHING WAS WRONG BECAUSE THEIR COMPUTERS CAN'T DUPLICATE IT? OR DO THEY THINK I LIKE BEING WITHOUT A VEHICLE AND WASTING EVERYONE'S TIME?
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Sep 04, 2011 - Fort Hood, TX - Power Train
THERE WAS A RECALL ON THE 2010 FORD FUSION TRANSMISSIONS. I TOOK THE CAR IN ON 12/31/10 TO AUTOMAX FORD, KILLEEN, TX. THEY TOLD ME THAT NOTHING WAS WRONG WITH IT AND IT IS FINE. ON 3 AUGUST 2011 MY CAR FELT LIKE IT DID A DOWNSHIFT WHILE GOING DOWN THE HIGHWAY. AT THIS POINT MY ACCELERATOR FAILS TO WORK. THE CAR IS NOT IN ANY GEAR AND EVEN WHEN I GIVE THE CAR GAS THE ENGINE WILL NOT REV. I THEN HAVE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. WHILE IN PARK THE CAR IDLES REALLY HEAVY LIKE AND STUTTTERS TO KEEP GOING SO I HAVE TO TURN THE CAR OFF. WHEN I TURN THE CAR BACK ON IT WILL TURN OVER ABOUT 6 OR 7 TIMES BEFORE IT STARTS. I HAVE TO DO THIS PROCESS EVERY TIME THE CAR DOES THIS WHICH HAS BEEN ABOUT 6 TIMES IN THE PAST TWO DAYS. THE INCIDENT HAPPENS ON THE HIGHWAY AND IN REGULAR CITY DRIVING. I BELIEVE AUTOMAX FORD HAS FAILED TO DO THE INSPECTION RIGHT AND NOW THE RECALL LETTER IS EXPIRED AS OF APRIL 2011. I WAS ALSO DEPLOYED OVERSEAS DURING THAT TIME PERIOD OF EXPIRATION.
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Sep 04, 2011 - Logansport, IN - Power Train
WE HAD A PROBLEM WITH A TRANSMISSION LEAK EARLY ON DUE TO A BAD SEAL IN THE TRANS AXLE. IT WAS REPLACED AND ALL SEEMED WELL FRO AWHILE. THEN WE STARTED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION "SLIPPING" BETWEEN 2ND AND 3RD GEARS. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A "COMPUTER PROBLEM" THAT NEED AN UPDATE AND THAT IT SHOULD BE OK NOW. IT HAPPENED AGAIN AT A LATER DATE. TECHNICIAN TOOK IT FOR A DRIVE AND THEN TOLD MY WIFE THAT THERE WAS NOTHING WRONG, THAT IS THE WAY IT'S SUPPOSED TO SHIFT. AT TIMES IT JERKS REALLY BAD WHEN SHIFTING. NOT SURE IF THE TRANSMISSION PROBLEM CAN AFFECT MY FUEL IN-EFFICIENCY BUT, THE CAR IS FAR FROM THE MILEAGE ADVERTISED FOR THIS MAKE. TRANSMISSION PROBLEM IS INTERMITTENT AT THIS POINT. I'M AFRAID WE ARE GOING TO GET PUSHED RIGHT THROUGH OUR WARRANTY PERIOD, THEN THAT IS WHEN THEY WILL FIND THE PROBLEM! WE HAVE INSISTED ON A NEW TRANSMISSION FROM THE START, JUST TO BE STOPPED DEAD IN OUR TRACKS WITH A FLAT REFUSAL. HOPING I CAN UNLOAD THIS CAR BEFORE SOMETHING BIG HAPPENS. SEEMS A SHAME THAT FORD IS THE ONLY AUTOMAKER TO KEEP IT'S HEAD ABOVE WATER AND NOT HAVE TO BE BAILED OUT. THE SOONER THEY ADMIT THEY HAVE A PROBLEM HERE AND RECTIFY IT THE BETTER FOR EVERYONE. IF NOT, FORD WILL JOIN THE OTHERS AS A MODERN AMERICAN FAILURE! IF YOU HAVE ANY PROBLEM LIKE THIS PLEASE POST IT RIGHT AWAY! IN THE MEANTIME, WE ARE SHOPPING FOR A NICE SOLID JAPANESE MODEL.
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Aug 30, 2011 - Janesville, WI - Automatic Transmission
THE AUTOMATIC TRANSMISSION IN MY 2010 FUSION SE SHIFTS ERRATICALLY IN THE LOW GEARS. THE VEHICLE IS STILL UNDER WARRANTY SO I TOOK IT TO THE FORD STEALERSHIP. I HAD PULLED THE TRANSMISSION DIPSTICK AND NOTICED THAT THE FLUID WAS GREYISH BLACK COLORED. THEY TOLD ME THAT THE FLUID WAS SUPPOSED TO BE THAT COLOR. I ASKED THEM TO GET A BRAND NEW QUART OF THE MERCON LV FLUID, AND PROVED IT WAS A DARK RED. I TALKED THEM IN TO REPLACING THE TRANSMISSION FLUID FOR FREE. I SWEAR THE DEALERSHIPS LIE THROUGH THEIR TEETH TO KEEP FROM DOING ANYTHING FOR FREE UNDER WARRANTY. THE VEHICLE STILL SHIFTS FUNNY; IN THE FIRST TWO GEARS IT FEELS LIKE IT SLIPS EVEN THOUGH IT REALLY ISN'T SLIPPING. ITS JUST A CHOPPY SHIFT OF GEARS. THEY SAID THE WAY IT SHIFTS IS NORMAL, HOWEVER, WHEN I ASKED THEM TO PUT THAT IN WRITING AND SIGN IT, THEY WOULDN'T DO IT. THE RESPONSE WAS "IT HAS A 60K MILE POWER TRAIN WARRANTY." WAY TO CHANGE THE SUBJECT! APPEARS TO ME THAT FORD AND ITS CROOKED DEALERSHIPS ARE QUICK TO SELL YOU A CAR, BUT SLOW TO TAKE CARE OF YOU AFTER THE SALE. (IF THEY TAKE CARE OF YOU AT ALL THAT IS.) I THINK MIKE ROWE SHOULD TELL PEOPLE THIS ON THE FORD TV COMMERCIALS.
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Aug 29, 2011 - Cypress, TX - Power Train
WHILE DRIVING DOWN A VERY BUSY ROAD AT 45 MPH, MY ACCELERATOR CUT OUT, REDUCING ENGINE POWER TO IDLE AND CAUSING ME TO ALMOST BE HIT BY 3 DIFFERENT VEHICLES WHILE TRYING TO FIND A PLACE TO STOP. I HAD MY WIFE AND MY INFANT SON IN THE CAR. THIS WAS UNACCEPTABLE FOR A VEHICLE THIS NEW! THE MAINTENANCE LIGHT (WRENCH) CAME ON..BUT WENT OFF AFTER I SHUT THE VEHICLE DOWN AND RESTARTED, TO WHICH THE CAR THEN RAN NORMAL. I THEN HAD IT ACCELERATE UNCOMMANDED, AT THAT POINT A SHUT IT DOWN AND HAD IT TOWED TO THE DEALERSHIP. I AM WAITING TO HEAR WHAT THEY SAY ABOUT IT. 37,000 MILES SEEMS TERRIBLY LOW TO BE HAVING THESE TYPES OF "ISSUES" IT IS A 2010 FORD FUSION SE 3.0L, AND I AM NOT HAPPY!
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Aug 25, 2011 - Mebane, NC - Automatic Transmission
FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED.
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Aug 18, 2011 - Vacaville, CA - Automatic Transmission
THE TRANSMISSION SLAMS INTO REVERSE WHEN COLD, SLIPS BETWEEN GEARS, SEEMS TO POP INTO NEUTRAL, RPM SHOOTS TO OVER 4000, SLAMS BACK INTO GEAR SO HARD YOU'D SWEAR THE CAR HAS BEEN REAR-ENDED. THE "WRENCH" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED TSB TO REPLACE THE PCM COMPUTER--DIDN'T HELP. THE CAR DID THE SAME THING AS I DROVE IT HOME FROM THE DEALER. THIS IS IN NO WAY A COMPLAINT ABOUT OUR DEALER. THIS SERVICE DEPARTMENT ALWAYS GIVES US GREAT SERVICE, AND ARE WILLING TO DO ANYTHING THEY CAN TO HELP US, BUT WHAT ARE THEY SUPPOSED TO DO? THEY DIDN'T DESIGN OR BUILD THIS MONSTROSITY. THEY ARE IN CONTACT WITH FORD FACTORY ENGINEERS TO TRY TO SOLVE THIS PROBLEM, BUT NO ANSWERS ARE FORTHCOMING. WE ARE AFRAID TO STRAY FAR FROM HOME WITH THIS FUSION. IF WE CAN'T JUST GO ANYWHERE WE WANT WITH THE CAR, WHAT GOOD IS IT TO US? THE INTERNET IS AWASH WITH HORROR STORIES ABOUT THIS DEFECTIVE TRANSMISSION. THIS IS A KNOWN ISSUE. AS OF THIS WRITING, THERE ARE OVER 60 COMPLAINTS ON THIS NHTSA SITE ABOUT THIS EXACT PROBLEM. HOW MANY MORE ARE NEEDED BEFORE THE AGENCY TAKES SOME ACTION?
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Aug 15, 2011 - Semmes, , AL - Power Train
TO BEGIN WITH I WAS ONLY HAVING PROBLEMS WHEN SHIFTING FROM REVERSE TO FORWARD. I TOOK MY CAR IN FOR THE RECALL AND I AM STILL HAVING PROBLEMS: MY CAR WILL JERK VIOLENTLY AND THEN SLOW DOWN TO 0. THE WRENCH LIGHT COMES ON AND SOMETIMES THE TRANSMISSION LIGHT. IT HAS HAPPENED GOING SLOW AS IN MAKING A TURN, GOING FAST, AND GOING SLOW IN A STRAIGHT PATTERN. I HAVE DOCUMENTED THE GAS BECAUSE THE SERVICE TECH SAID IT MIGHT NOT BE THE TRANSMISSION BUT SOMETHING WITH THE FUEL. IT HAPPENS ON FULL, 3/4, HALF AND A QUARTER OF A TANK, EARLY MORNING, AFTER I HAVE DRIVEN IT FOR A WHILE. YESTERDAY IT HAPPENED 4 TIMES IN 4 MILES EACH TIME I HAVE TO SHUT THE ENGINE OFF, WHICH APPARENTLY RESETS IT, BECAUSE THE LIGHTS WILL GO OFF, BUT THEN COME ON WHEN IT HAPPENS AGAIN. THIS CAR IS DANGEROUS TO DRIVE, SOMEONE IS GOING TO BE KILLED. I HAVE ADVISED MY FAMILY THAT IF I AM REAR-ENDED AND DEATH OCCURS TO SEEK LEGAL COUNCIL. THE SERVICE PEOPLE SAY THEY CAN NOT DO ANYTHING UNLESS THEY CAN GET THE CAR TO MIMIC THE PROBLEM, OR SOMETHING SHOWS UP ON THE COMPUTER. MEANWHILE THIS IS MY ONLY MEANS OF TRANSPORTATION, I ALSO USE MY CAR EVERYDAY FOR BUSINESS. THEY HAVE NOT PROVIDED ME WITH AN ALTERNATE MEANS OF TRANSPORTATION YET WANT TO KEEP MY CAR FOR 4 DAYS. PLEASE DO SOMETHING, THERE ARE COMPLAINTS ALL OVER THE INTERNET, I AM SURE YOU WOULD HAVE MORE COMPLAINTS IF PEOPLE KNEW ABOUT YOU. CAN YOU PULL FORD'S SERVICE RECORDS TO GET A MORE ACCURATE RECORD OF THE MAGNITUDE OF PROBLEMS. DO SOMETHING BEFORE SOMEONE DIES.
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Aug 10, 2011 - Palatine, IL - Automatic Transmission
I HAVE A 2010 FORD FUSION 4CYL AUTOMATIC WITH 20K MILES. I HAVE HAD TRANSMISSION ISSUES SINCE I PURCHASED THIS CAR IN 2010. I AM EXPERIENCING CHOPPY AND JERKY SHIFTING. WHEN DRIVING AT LOW SPEEDS IN TRAFFIC THE CAR WILL SHIFT AND JERK FORWARD. ALSO, WHEN SHIFTING FROM REVERSE TO FORWARD, THE CAR WILL SOMETIMES VIOLENTLY JERK FORWARD. I TOOK THE CAR IN ABOUT 8 MONTHS AGO AND THE TECHNICIAN COULDN'T GET THE ISSUES TO REPEAT AND TOLD ME THERE WAS NOTHING WRONG. I AM NOW COMPLAINING SINCE I NOTICED THIS IS A WELL KNOWN ISSUE AND FORD IS IGNORING IT.
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Jul 28, 2011 - Cumming, GA - Automatic Transmission
THROTTLE BODY WENT BAD ON MY 2010 FORD FUSION V6 AFTER ONLY HAVING 45,000 MILES ON IT. ON VEHICLE NOT EVEN 2 YEARS OLD; A PART THIS IMPORTANT SHOULDN'T FAIL.
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Jul 27, 2011 - Georgetown, OH - Automatic Transmission
THE WRENCH WARNING LIGHT COMES ON IN MY 2010 FORD FUSION MOST OF THE TIME IT IS AFTER IT HAS BEEN DRIVEN FOR AWHILE THEN SHUT OFF AND RESTARTED SOON AFTER BUT YESTERDAY IT HAPPENED AS I WAS DRIVING THE CAR LOSES POWER WILL ONLY GO ABOUT 35 MPH NO MATTER HOW FAR YOU PUSH THE ACCELERATOR WHEN TRYING TO ASCEND A STEEP HILL IT WOULD ONLY GO 10 MILES PER HOUR.
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Jul 26, 2011 - San Antonio, TX - Automatic Transmission
WHILE DRIVING ON THE HIGHWAY, MY CAR SUDDENLY SLIPPED GEARS ON ITS OWN AND STARTED TO SLOW DOWN AND THE WRENCH LIGHT WAS ILLUMINATED. I WAS NEARLY REAR ENDED AND I HAD MY CHILDREN IN THE CAR WITH ME. I MANAGED TO MAKE IT TO THE EMERGENCY LANE AND AT THAT POINT THE CAR THRUSTED FORWARD AND JERKED. I PUT IT IN PARK AND TURNED IT OFF AND BACK ON AND LIGHT WAS GONE. THE NEXT DAY WHILE DRIVING TO WORK ON HIGHWAY AGAIN, SAME PROBLEM. I TOOK IT TO LOCAL FORD THAT EVENING ONLY TO GET A PHONE CALL THAT THEY CANT DUPLICATE THE PROBLEM. I TOLD THEM OF THE NUMEROUS COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND THAT I DIDN'T FEEL SAFE LEAVING THE LOT. THEY SAID THEY HAVEN'T HEARD OF ANY COMPLAINTS NOR ANY TSBS ON THIS CAR! I SENT THEM A LINK TO THIS WEBSITE AND TOLD THEM TO READ IT. CURRENTLY THEY HAVE NOT CALLED ME BACK WITH AN ANSWER. I BOUGHT THIS CAR WITH ABOUT 25,000 MILES ON IT 3 MONTHS AGO AND CURRENTLY I AM AT 29,700. I SURELY DIDN'T EXPECT TO HAVE A MAJOR ISSUE LIKE THIS. I OWN ANOTHER FORD WHICH HAS LASTED WELL OVER 200K MILES BUT I HAVE NEVER BEEN PLACED IN DANGER WITH ANY VEHICLE LIKE THIS. THE DEALERSHIP TOLD ME WHEN THE CAR DOES THAT IT GOES INTO LIMP MODE FOR "SAFETY' REASONS. I DON'T SEE HOW SAFE THAT CAN BE IF YOU CAUSE A PILE UP ON THE FREEWAY. MY QUESTION I AM WAITING TO ASK THEM IS EVEN IF THEY DROVE MY CAR AND GOT THE SAME ISSUE, IF THE READ OUT ON MACHINE DOESN'T TELL THEM WHAT'S WRONG, HOW ARE THEY TO FIX IT? WILL THEY STILL SAY NOTHING WAS WRONG BECAUSE THEY COMPUTER CAN'T DUPLICATE IT? OR DO THEY THINK I LIKE BEING WITHOUT A VEHICLE AND WASTING EVERYONE'S TIME?
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Jul 17, 2011 - Myerstown, PA - Power Train
OWN A 2010 FORD FUSION SE WITH 24V 3.0 V6 WITH 6 SPEED SELECT SHIFT TRANSMISSION. WHEN CAR WAS NEW, HAD HARD SHIFTS, AND IN MID 2010 FORD ISSUES A RECALL TO REPROGRAM THESE ISSUES. AFTER THIS REPAIR, DEALERSHIP STATED THEY RAN A LOAD TEST AND THE TRANSMISSION WAS FINE. IN LATE 2010, THE HARD SHIFTS RETURNED AND THE DEALERSHIP "REPROGRAMMED" THE TRANSMISSION. IN LATE JUNE 2011 WHILE ON A ROAD TRIP, RECEIVED A TRANSMISSION/DRIVE TRAIN CODE (THE WRENCH SYMBOL) BUT NO NOTICEABLE ISSUES. APPROXIMATELY ONE WEEK LATER, STARTED GETTING HARD SHIFTS. THE NEXT DAY, AS I WAS PULLING ON A MAJOR ROAD WAY, THE TRANSMISSION DROPPED OUT OF GEAR, ENGINE ACTED IT WAS IN NEUTRAL, AND THE CAR CAME TO A COMPLETE STOP. WHEN I WAS ABLE TO GET THE CAR MOVING, IT WAS REVVING POORLY, SHIFTING EXTREMELY HARD, AND HAD A TERRIBLE VIBRATION. HAD THE CAR AT THE DEALERSHIP FOR TWO DAYS, THEY HAD A VERY HARD DIAGNOSING THE ISSUE (EVEN THOUGH THE SYSTEM SENT CODES). THEY REPROGRAMMED THE TRANSMISSION, AND SAID THE ISSUE WAS FIXED. TODAY, FIVE DAYS LATER, THE ISSUES RETURNED, BUT WORSE. EVERY TIME THE VEHICLE WAS AT A STOP, AS YOU WOULD BEGIN TO ACCELERATE, THE CAR WOULD SHUDDER AND REV TO 7000 RPM. YOU HAVE TO COMPLETELY LET OFF THE THROTTLE, AND ONCE IT WOULD DROP TO ABOUT 1500 RPM, AND THE TRANSMISSION WOULD REENGAGE. IN GEAR 5 OR 6 AT SPEED, IT WOULD TRY AND DOWN SHIFT AND WOULD KICK OUT OF GEAR AND REV TO CLOSE TO RED LINE. I WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS TODAY AS I WAS TRYING TO GET THE VEHICLE HOME. AS I'VE RESEARCHED THE ISSUE, THIS SEEMS TO BE A COMMON ISSUE WITH SEVERAL NEAR ACCIDENTS.
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Jul 14, 2011 - Royal Oak, MI - Automatic Transmission
ERRATIC SHIFTING. SLIPPING CLUTCHES. HOLDS ONTO GEARS WITH NO SHIFT. ACCELERATION HESITATION. EXTREME AT TIMES. TWICE, WHILE ATTEMPTING TO ACCELERATE AND MERGE ONTO EXPRESSWAY, THE ENGINE DROPPED TO ALMOST IDLE FOR OVER A SECOND. WHEN THE ENGINE DID CATCH IT WENT TO RED LINE SO QUICKLY HAD TO LET UP ON THE ACCELERATOR. THIS FURTHER CONFUSED THE TRANS. NEARLY GOT REAR ENDED BUT WAS NOT ONLY BECAUSE OF THE QUICK REACTION OF THE OTHER DRIVERS. SOFTWARE HAS BEEN RELOADED TWICE. NOT ANY BETTER. FORD KEEPS PROMISING A FIX IS COMING. BEEN WAITING OVER A YEAR.
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Jul 13, 2011 - Oak Park, MI - Automatic Transmission
I HAVE HAD SEVERAL ISSUES WITH MY 2010 FORD FUSION TRANSMISSION SEL V6. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES. THEY FINALLY DID A REPROGRAM DEC 09, 2010 WITH 8K MILES. THEN COMPLETE TRANSMISSION REBUILD 2/15/11 WITH 11K MILES ON IT. NOW I'M EXPERIENCING THE SAME PROBLEMS YET AGAIN AT 16K. I HAVE TO TAKE IT RIGHT BACK TO THE DEALERSHIP. THEY ALWAYS TELL ME NOTHING IS WRONG. THE TRANS HAS TO ADAPT TO MY DRIVING AGAIN. WHY IS THE CAR SHUTTING OFF? TRANSMISSION SURGING GEARS, NOT PICKING UP, CAR BUCKING IN THE MORNING WHEN GOING FROM PARK TO DRIVE. IT'S BEEN TERRIBLE. I HATE DRIVING IN RUSH HOUR BECAUSE I NEVER KNOW WHAT MY CAR IS GOING TO DO. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY SAY NOTHING IS WRONG. I'M SICK OF PAYING $30 A DAY FOR REPEATED TRANSMISSION ISSUES. IT'S OUT OF HAND AND UNSAFE. I HAVE A TODDLER IN MY CAR. THIS IS THE WHOLE REASON I BUY NEW CARS...SO THAT I NEVER WORRY ABOUT BEING STRANDED AND I FEEL SAFE WITH MY BABY IN THE CAR. THIS IS THE WORST CAR I'VE EVER OWNED.
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Jul 12, 2011 - Elgin, IL - Automatic Transmission
TRANSMISSION IS ACTING VERY ERRATIC. THE TRANSMISSION "FLARES" CAUSING RPMS TO GO UP QUICKLY REGARDLESS OF THROTTLE POSITION. IT ALSO SHUDDERS WHILE DRIVING HIGHWAY SPEEDS, ALMOST AS IF SEARCHING BETWEEN GEARS WHILE MAINTAINING A STEADY SPEED. ALSO, IT SHIFTS VERY ROUGHLY, COMPARABLE TO AN INEXPERIENCED DRIVER OPERATING A MANUAL TRANSMISSION, AND THESE ABRUPT SHIFTS CAUSE THE CAR TO WANT TO ACCELERATE. I HAVE HEARD REPORTS OF PEOPLE HAVING THE TRANSMISSION COMPLETELY FAIL WHILE CRUISING AT HIGHWAY SPEEDS, AND BEING A FATHER OF TWO LITTLE ONES, WANT TO SEE TO IT THIS PROBLEM GETS FIXED. FORD DENIES THERE ARE ANY PROBLEMS, YET A BIT OF RESEARCH SHOWS THERE ARE MULTIPLE LEMON LAW SUITS AGAINST THE 2010 FORD FUSION. I HAVE NOT YET TAKEN IT TO A DEALERSHIP AS I HAVE HEARD THERE REALLY IS NO SOLUTION TO THE PROBLEMS, AND THOSE WHO HAVE HAVE NOT SEEN ANY IMPROVEMENT. IN FACT, MANY HAVE REPORTED COMPLETE TRANSMISSION FAILURE FROM THE SO-CALLED "FIXES".
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Jul 12, 2011 - Ga, GA - Automatic Transmission
2010 FORD FUSION TRANSMISSION SLIP. HAD SOFTWARE UP DATE DONE DIDEN'T FIX IT. HAD VALVABODY REPLACED DIDEN'T FIX IT AFTER THE THIRD ATTEMPT AT A REPAIR I WANTED FORD TO REPLACE THE COMPLETE TRANSMISSION THEY WOULD NOT. THEY REBUILT IT, IT WAS BETTER BUT NOT LIKE I THOUGHT IT SHOULD BE. NOW IT IS MAKING A NOISE AGAIN AND THE FORD TECH CAN'T HEAR IT. FORD NEEDS TO MAKE GOOD ON THEIR PRODUCT MY FUSION IS ABOUT TO BE OUT OF WARRANTEE THEN WHAT WILL I DO I DON'T HAVE MONEY FOR A NEW TRANSMISSION EVERY 6MO.
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Jul 08, 2011 - Round Rock, TX - Power Train
ENGINE HESITATES FROM A STOP AND BUCKS AND JERKS WHILE DRIVING. HARD PICK-UP. RPM'S UP TO MAX WITHOUT VEHICLE ACCELERATION. FEELS LIKE TRANSMISSION SLIPS INTO NEUTRAL. FIRST VISIT, 5/18/2010 (8767 MILES-BOUGHT NEW AT 15 MILES-10/10)/ PRESENTLY, JULY, 2011, CAR WITH 22,000 IS IN FOR 4TH RETURN TO DEALER: 10/2010 CAR 1 YEAR OLD, 14,000 MILES, LOCAL OIL REPAIR SHOP NOTICES BOTH LOWER BALL JOINTS BOOTS SPLIT, RETURNED TO DEALER TO RESOLVE. STILL HESITATING AND JERKING AND BUCKING, PARTICULARLY DURING GEAR SHIFTS. SECOND VISIT, 11/2010 RETURNED FOR SAME DRIVING PROBLEMS. THIRD VISIT 6/30/11 SERVICE SHOP NOTICES LEAK UNDER CARRIAGE, RETURNED TO DEALER. SERVICE MANAGER AND I CHECK UNDER CARRIAGE, STILL OBVIOUS LEAK, HE TOLD ME IT WASN'T A LEAK, WE BOTH HAD GREASE/OIL/SOMETHING ON OUR HANDS. REFUSED TO EXTEND RENTAL CAR COVERAGE AS CAR IS "COMPLETELY FIXED", LEFT WITH CAR, WROTE ON TICKET, "LEAK STILL UNRESOLVED". RETURNED FOR FORTH VISIT 7/8/2011 ADMITS LEAK "SOMEWHERE". ALSO, SEALANT AROUND WINDSHIELD MELTS AND BECOMES TACKY IN HOT WEATHER (TEXAS). HAD DEALER RESEAL LAST SUMMER. NOW, AREA IS GETTING TACKY AGAIN. WILL THIS OCCUR EACH SUMMER AND WILL SEAL HOLD DURING HARD RAIN?
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Jun 15, 2011 - Parrish, FL - Power Train
TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEFORE ENGINE WOULD RESPOND. THIS HAPPENED TWICE WHILE TRAVELING FROM FLORIDA TO CANADA. I HAD THE FORD DEALERSHIP IN WETASKIWIN, ALBERTA, CANADA CHECK THE VEHICLE, THEY COULD FIND NOTHING WRONG. I CONTINUE TO DRIVE THE CAR, BUT I AM FEARFUL THAT, IF IT HAPPENS AGAIN, I COULD BE REAR-ENDED.
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Jun 08, 2011 - Redlands, CA - Automatic Transmission
2010 FORD FUSION. CONSUMER STATES ISSUES WITH FORD'S G SPEED AUTO TRANS FOUND IN FUSION 2010 MODEL THE CONSUMER STATED THE TRANSMISSION POPPED OUT OF GEAR ON FOUR OCCASIONS WHILE DRIVING ON THE FREEWAY. THERE WAS ALSO A BEARING NOISE COMING FROM THE VEHICLE AND A THROTTLE HESITATION WHICH THE DEALER COULDN'T IDENTIFY.
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May 31, 2011 - Barneveld, NY - Automatic Transmission
I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPUTER PROBLEM. THEY REPROGRAMMED IT. ON 2/23/2010 CAR WAS BROUGHT BACK FOR SAME PROBLEMDEALER REPLACED TRANSMISSION. 6/2010 RECEIVED A RECALL NOTICE FROM FORD SAYING THERE WAS A COMPUTER PROBLEM WITH THE TRANSMISSION. REPROGRAMMED AGAIN. WENT BACK TO THE DEALER NUMEROUS TIMES AFTER NEW TRANSMISSION WAS INSTALLED WITH THE SAME PROBLEMS AS MENTIONED BEFORE.ON 5/24/2011 DEALER REBUILT THE NEW TRANSMISSION. ON 5/25/2011 COMPLAINED TO DEALER SAYING I HAVE THE SAME PROBLEM.5/31/2011 CAR IS BACK AT DEALER TRANSMISSION WILL NOT SHIFT. THIS CAR IS EXTREMELY DANGEROUS ESPECIALLY MERGING ONTO THE HIGHWAY.
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May 10, 2011 - Fullerton, CA - Automatic Transmission
I BOUGHT MY 2010 FORD FUSION APPROXIMATELY 18 MONTHS AGO, HAVE HAD THE TRANSMISSION BROKEN DOWN, REBUILT REPROGRAMMED AND AM NOW BEING TOLD THEY CAN FIND NOTHING WRONG WITH MY CAR. HOWEVER, SEEING HOW I AM THE ONE WHO HAS NARROWLY ESCAPED SEVERAL HIGHLY DANGEROUS COLLISIONS ON BOTH STREETS AND HIGHWAYS I FIND IT REALLY HARD TO BELIEVE NOTHING IS WRONG WITH MY TRANSMISSION. WHILE DRIVING THE TRANSMISSION WILL GET STUCK WHILE SHIFTING FROM ONE GEAR TO THE NEXT, USUALLY BUT NOT LIMITED TO 2ND, 3RD & 4TH GEAR AND WILL SOMETIME SLIP GEARS WHEN TRANSITIONING FROM REVERSE TO DRIVE. I HAVE TAKEN MY CAR IN FOUR TIMES NOW AND AM CONTINUALLY TOLD THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. THESE HIGHLY DANGEROUS TRANSMISSION MISFIRES HAPPEN EVERY DAY I DRIVE MY CAR, NO MATTER THE DRIVING CONDITION.
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May 06, 2011 - Greensboro, NC - Power Train
WHILE TRAVELING AT HIGHWAY SPEED ON A 4-LANE DIVIDED HIGHWAY, A SLOW-MOVING VEHICLE MERGED IN FRONT OF OUR FUSION FORCING A HARD BRAKING EVENT (THERE WAS SOMEBODY COMING UP FROM BEHIND IN THE LEFT LANE, PREVENTING A LANE CHANGE AT THAT INSTANT). THE FUSION WAS SLOWED DOWN TO 50-55 MPH AS THE CAR FROM BEHIND PASSED. THIS ALLOWED A LANE CHANGE TO AVOID HITTING THE CAR THAT PULLED IN FRONT TO BEGIN WITH. HOWEVER, IN ORDER TO KEEP UP WITH THE FLOW OF TRAFFIC, 100% ACCELERATOR PEDAL WAS REQUIRED. AS THE FUSION ACCELERATED UP TO NEAR THE ORIGINAL SPEED, THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD, THEN A VIOLENT JOLT. THIS JOLT SEVERELY SHOOK THE CAR, CAUSED A SUDDEN DECELERATION AND TO SWERVE ON THE HIGHWAY. LUCKILY, MY WIFE WAS ABLE TO KEEP CONTROL OF THE CAR. THE SEAT BELT GRABBED. HAD MY WIFE NOT BEEN WEARING THE SEAT BELT, SHE IS CONVINCED THAT SHE WOULD HAVE BEEN THROWN INTO THE STEERING WHEEL. THE CAR WAS TAKEN TO A NEARBY FORD DEALERSHIP. NO PROBLEMS WERE FOUND. (HOWEVER, A FAULT CODE SPECIFIC TO HYBRID VEHICLES WAS LOGGED IN THE PCM MEMORY.) THIS APPEARS TO BE A CONTINUATION OF THE TRANSMISSION PROBLEMS THIS CAR HAS BEEN EXPERIENCING SINCE THE DAY AFTER I PURCHASED THE CAR IN AUGUST, 2010 - AND FORD HAS BEEN UNABLE TO CORRECT. THIS VEHICLE HAS BEEN INTO THE FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. THE CAR IS NOW AT MY LOCAL DEALERSHIP.
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Apr 27, 2011 - Centerville, SD - Automatic Transmission
TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.
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Apr 17, 2011 - Austin, TX - Automatic Transmission
TRANSMISSION FAILURE AND ISSUE PERSISTS. OCCASIONALLY, WHEN ACCELERATING FROM A STOP OR A LOW SPEED, THE TRANSMISSION WILL SLIP AND CATCH VIOLENTLY. THE WHOLE CAR SURGES AND JERKS FORWARD CAUSING THE TIRES TO CHIRP. IF THIS WERE TO HAPPEN ON A DAY WITH INCLEMENT WEATHER, THE CAR COULD LOSE CONTROL AND CAUSE AN ACCIDENT. FORD REBUILT THE TRANSMISSION IN SUMMER OF 2010 AFTER FINDING BURNT CLUTCH PLATES. FORD HAS NOT REPAIRED THE ORIGINAL ISSUE AFTER TAKING THE VEHICLE IN 7 TIMES. ALSO, EVERY TIME THE TRANSMISSION JERKS, BURNING TRANSMISSION FLUID IS SMELLED INSIDE THE CAR THROUGH THE AC VENTS. FORD CLAIMS IT IS LEFTOVER FLUID FROM PREVIOUS REPAIRS, BUT AFTER 6 MONTHS, THE SMELL IS STILL THERE.
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Apr 07, 2011 - Hoffman Estates, IL - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS BRAKING FROM APPROXIMATELY 5 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS AND THE TRANSMISSION BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO RESUME DRIVING YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.
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Mar 16, 2011 - Raleigh, NC - Power Train
THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 û WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME û THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, MAINTENANCE REQUIRED AND TRANSMISSION SERVICE REQUIRED WAS DISPLAYED ON THE DASH BY THE COMPUTER BUT THE DEALER CLAIMS THERE WAS NO ERROR CODE RECORDED BY THE COMPUTER SYSTEM. THE TRANSMISSION DISENGAGED AGAIN ANT HIGHWAY ON MARCH 11, 2011. THIS IS WELL DOCUMENTED ON THE WEB AND WILL CAUSE A DEATH IF FORD DOES NOT CORRECT THE PROBLEM.
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Mar 16, 2011 - Raleigh, NC - Power Train
THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 û WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME û THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, MAINTENANCE REQUIRED AND TRANSMISSION SERVICE REQUIRED WAS DISPLAYED ON THE DASH BY THE COMPUTER BUT THE DEALER CLAIMS THERE WAS NO ERROR CODE RECORDED BY THE COMPUTER SYSTEM. THE TRANSMISSION DISENGAGED AGAIN ANT HIGHWAY ON MARCH 11, 2011. THIS IS WELL DOCUMENTED ON THE WEB AND WILL CAUSE A DEATH IF FORD DOES NOT CORRECT THE PROBLEM.
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Mar 16, 2011 - Raleigh, NC - Power Train
THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 û WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME û THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, MAINTENANCE REQUIRED AND TRANSMISSION SERVICE REQUIRED WAS DISPLAYED ON THE DASH BY THE COMPUTER BUT THE DEALER CLAIMS THERE WAS NO ERROR CODE RECORDED BY THE COMPUTER SYSTEM. THE TRANSMISSION DISENGAGED AGAIN ANT HIGHWAY ON MARCH 11, 2011. THIS IS WELL DOCUMENTED ON THE WEB AND WILL CAUSE A DEATH IF FORD DOES NOT CORRECT THE PROBLEM.
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Mar 16, 2011 - Louisville, KY - Automatic Transmission
2010 FORD FUSION TRANSMISSION FLARES AND HARD SHIFTS. HAVE HAD THE CAR IN TWICE FOR THE SAME PROBLEMS INCLUDING LEAKING TRANS FLUID FROM THE LEFT FRONT HALF-SHAFT. RECENTLY THE WRENCH LIGHT CAM ON AT THE END OF A 900 MILE TRIP BUT WENT OFF A DAY LATER. I HAVE HAD A HALF SHAFT, CLUTCH, RELATED SEALS AND BUSHINGS (TOOK 10 DAYS TO REPAIR) REPLACED BEFORE THE CAR REACHED 21,000 MILES. THERE IS A WIDE SPREAD PROBLEM WITH EH 6F35 TRANSMISSION USED IN MULTIPLE FORD CARS AND TRUCKS. FORD COVERED THE COST OF REPAIRS UNDER WARRANTY AND ONLY PAID FOR A RENTAL BECAUSE I BOUGHT AN EXTENDED WARRANTY AT PURCHASE. FORD IS AT A LOSS HOW TO FIX THESE 6F35 TRANSMISSION PROBLEMS AND IS DELIBERATELY VAGUE WHEN QUESTIONED. I SPENT $25,000 ON THIS CAR AND AM WORRIED ABOUT IT'S SAFETY AND DURABILITY. I THINK FORD IS HOPING THE WARRANTY RUNS OUT BEFORE THE TRANSMISSION COMPLETELY FAILS. THE 6F35 TRANSMISSIONS NEED REPLACED. NOT MORE COMPUTER PCM FLASHES. I READ THAT ON SOME OF THE 6F35 TRANSMISSIONS HAD BORE HOLES MANUFACTURED INCORRECTLY. I THINK FORD IS TRYING TO COVER UP THIS PROBLEMS AND TRYING CHEAP FIXES THAT DON'T RESOLVE THE ISSUE. OWNERS ALL OVER THE INTERNET ARE HAVING SIMILAR ISSUES.
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Mar 08, 2011 - Glastonbury, CT - Automatic Transmission
I BOUGHT A SLIGHTLY USED (IT WAS A DEALER AUTO) 2010 FORD FUSION SEL. SINCE I FIRST PURCHASED IN FEBRUARY 2010, I HAVE EXPERIENCED VERY JERKY AND UNEVEN SHIFTING. I EVEN BROUGHT THE CAR BACK AFTER OWNING IT FOR ABOUT 1 WEEK, BUT THE DEALER MONACO FORD IN CT TALKED ME INTO KEEPING THE CAR, SAYING THAT IT IS DIFFERENT TYPE OF ENGINE (6 CYLINDER) THAN I WAS USED TO. BUT IT FELT WRONG AND ALWAYS HAS. THEN, I GOT A RECALL NOTICE IN THE MAIL OR SERVICE NOTICE NOTIFYING ME OF TRANSMISSION PROBLEMS WITH THE MAKE/MODEL OF MY CAR. IT CAME FROM FORD AND I WAS INSTRUCTED TO BRING THE CAR IN FOR SERVICE. I DID, BUT NOTHING CHANGED. I LEARNED TO LIVE WITH IT, BUT OVER THE PAST MONTH, THE CAR HAS BECOME WORSE AND WORSE - SHIFTING HAS BECOME SO JERKY THAT I EXPERIENCED SEVERE JOLTS AND WHIPLASH ABOUT 5 TIMES. I BROUGHT THE CAR IN ON MARCH 7, 2011 AND THE TRANSMISSION IS DAMAGED DUE TO A BROKEN FRONT AXLE SEAL - I LOOKED ONLINE AND THIS SEEMS TO BE RELATED TO THE PROBLEMS WITH MY MAKE/TYPE OF VEHICLE. I NEED HELP - I CAN'T AFFORD TO KEEP A CAR THAT IS NOT SAFE. THE DEALER TOLD ME IT IS NOT SAFE TO DRIVE AND ALL REPORTS I HAVE READ STATE THAT THESE PROBLEMS ARE OFTEN NOT FIXABLE - WITH ONE PROBLEM AFTER ANOTHER RECURRING WITH THE TRANSMISSIONS IN THE AFFECTED VEHICLES. AS I BOUGHT THE CAR SLIGHTLY USED, I DON'T THINK I CAN SUE THROUGH THE LEMON LAW. I NEED HELP!
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Feb 28, 2011 - Gladstone, MO - Automatic Transmission
TRANSMISSION HAD TO BE REBUILT AROUND 20,000 MILES. AFTER IT WAS REBUILT THE CAR HAD NO POWER SO THEY REPROGRAMMED IT FOR THE 6TH TIME WITH THE THIRD DIFFERENT PROGRAM. NOW DRIVES WORSE THAN EVER. ROUTINELY SHIFTS BETWEEN 5000 AND 6000 RPM. GAS MILEAGE HAS DECREASED. I WAS TOLD THE NEW PROGRAM IS DESIGNED TO MAKE THE CAR SHIFT HIGHER SO THE CLUTCH DOESN'T BURN OUT AGAIN.
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Feb 22, 2011 - Sterling Heights, MI - Automatic Transmission
I HAVE A TRANSMISSION PROBLEM WHERE IT SLIP INTO NEUTRAL FOR A FEW SECONDS BETWEEN 1-2 AND 2-3 CAUSING AN ACCELERATION DELAY WHILE IN TRAFFIC. THE ENGINE JUST REVS AND THEN A SHUTTERED LURCH WHEN THE TRANSMISSION SLAMS INTO THE NEXT GEAR. I HAVE HAD THE CAR IN FOR REPAIR, WAS TOLD THE TRANSMISSION WAS FINE AND ALL IT NEEDED WAS A REPROGRAM. NOW I STILL HAVE THE ISSUE, I+M TAKING THE CAR BACK IN AND I+M DISMAYED TO HEAR THAT EVEN IF THEY NOW REBUILD THE TRANS, I+LL STILL HAVE TO DEAL WITH THE PROBLEM AS FORD DOESN+T KNOW HOW TO FIX IT. AND I HAVE BEEN TOLD BY THE DEALERSHIP +YOU CAN BRING IT IN AND WE+LL CHECK IT OUT BUT I DON+T THINK WE CAN FIX IT.+ NHTSA HAS TO STEP IN, FORD OWNERS ARE IN JEOPARDY.
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Feb 20, 2011 - Temperance, MI - Power Train
THIS VEHICLE HAS BEEN SERVICED NINE TIMES AT DEALER WITH SYMPTOMS OF TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT CONTINUES TO DO THE SAME WITH HARSH TRANSMISSION ENGAGEMENTS, SLIPPING CAUSING RPM'S GREATER THAN 5000. A VEHICLE EVENT RECORDER WAS INSTALLED INTO THE VEHICLE AND PROBLEM IDENTIFIED. VALVE BODY HAS BEEN CLEANED, NEW TRANSMISSION SOLENOID, "RE-FLASHED" 2 TIMES WITH NO CHANGES. FORD CUSTOMER SERVICE INVOLVED FROM BEGINNING. AT ONE POINT RECEIVED CALL FROM CUSTOMER SERVICE DISTRICT MANAGER STATING IT IS "NORMAL" FOR THE CAR TO SHIFT THIS WAY AND THERE IS NO PROBLEM EVEN AFTER THE PROBLEM HAS BEEN IDENTIFIED. THIS CONTINUES TO BE A HUGE SAFETY ISSUE AS THE CAR SLIPS AT ANY TIME IN ANY TRAFFIC. THERE HAS NOT BEEN A SOLUTION TO FIX THIS PROBLEM NOR ANY GUARANTEE. SOMETHING HAS TO BE DONE TO FIX THE PROBLEM THAT AFFECTS MANY OWNERS WITH THIS 6 SPEED AUTOMATIC TRANSMISSION. PREVIOUS COMPLAINT ODI 10369166.
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Feb 20, 2011 - Temperance, MI - Power Train
THIS VEHICLE HAS BEEN SERVICED NINE TIMES AT DEALER WITH SYMPTOMS OF TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT CONTINUES TO DO THE SAME WITH HARSH TRANSMISSION ENGAGEMENTS, SLIPPING CAUSING RPM'S GREATER THAN 5000. A VEHICLE EVENT RECORDER WAS INSTALLED INTO THE VEHICLE AND PROBLEM IDENTIFIED. VALVE BODY HAS BEEN CLEANED, NEW TRANSMISSION SOLENOID, "RE-FLASHED" 2 TIMES WITH NO CHANGES. FORD CUSTOMER SERVICE INVOLVED FROM BEGINNING. AT ONE POINT RECEIVED CALL FROM CUSTOMER SERVICE DISTRICT MANAGER STATING IT IS "NORMAL" FOR THE CAR TO SHIFT THIS WAY AND THERE IS NO PROBLEM EVEN AFTER THE PROBLEM HAS BEEN IDENTIFIED. THIS CONTINUES TO BE A HUGE SAFETY ISSUE AS THE CAR SLIPS AT ANY TIME IN ANY TRAFFIC. THERE HAS NOT BEEN A SOLUTION TO FIX THIS PROBLEM NOR ANY GUARANTEE. SOMETHING HAS TO BE DONE TO FIX THE PROBLEM THAT AFFECTS MANY OWNERS WITH THIS 6 SPEED AUTOMATIC TRANSMISSION. PREVIOUS COMPLAINT ODI 10369166.
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Feb 17, 2011 - Riverside, CA - Automatic Transmission
2010 FORD FUSION 6000 MILES EXPERIENCING TRANSMISSION SHIFTING ISSUES SINCE 3000 MILES. DEALER SAYS THEY DON'T NOTICE ANYTHING AND NO TSB'S BUT THERE ARE TONS OF WEB POSTS ABOUT DEFECTIVE TRANSMISSIONS AND RECALLS NOTING THE SAME ISSUES, HARD SHIFTING , DELAYS, ETC.
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Feb 16, 2011 - Santa Clarita, CA - Automatic Transmission
TRANSMISSION SHIFTING PROBLEMS IN 2010 FORD FUSION, 4 CYL, 6 SPEED AUTOMATIC TRANSMISSION. TRANSMISSION REPLACED AT 12,000 MILES BY FORD UNDER WARRANTY. VEHICLE NOW HAS 36,000 MILES AND SHIFTS ERRATICALLY ON A RANDOM BASIS. TYPICALLY VEHICLE MUST BE DRIVEN AT LEAST 8 MILES BEFORE PROBLEMS OCCURS. COMMON PROBLEM INVOLVES 1-2 SHIFT AND 2-3 SHIFT. TRANSMISSION WILL SHIFT HARD OR WILL SHIFT INTO NEUTRAL. FORD DIAGNOSTIC COMPUTERS INDICATE TRANSMISSION IS OPERATING PROPERLY. INTERNET SEARCH REVEALS THAT THIS IS A COMMON PROBLEM. DANGEROUS CONDITION PRESENTED WHEN VEHICLE DRIVEN IN TRAFFIC, UP HILLS, AND WHEN ENTERING INTERSTATE SYSTEM.
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Feb 09, 2011 - Bloomington, MN - Automatic Transmission
2010 FUSION SE L2.5L FWD-TRANSMISSION LEAKS OIL AT THE DRIVER SIDE HALF SHAFT SEAL. ITS ZERO OUT AND & THE GROVE BOX MANUAL HAS NO SUB FREEZING PROCEDURE TO CHECK THE ATF. AFTER 2 DAYS OF OWNERSHIP I CONTACTED FORD SERVICE AND THEY WERE UNAWARE OF ANY TSB'S FOR THIS PROBLEM. AFTER SOME GOOGLING I FOUND 6 OR SO TSB'S ON THIS 6F35 TRANSMISSION AND MANY CUSTOMER COMPLAINTS CHRONICLED IN FORUMS. EVEN FORDS OWN FUSION FORUM HAS MORE NEGATIVE THAN POSITIVE ABOUT THIS TRANSMISSION. FORDFUSIONFORUM.COM.
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Jan 20, 2011 - Cerritos, CA - Power Train
I PURCHASED MY VEHICLE ON MAY 15, 2010. THE VEHICLE BEGAN TO STALL ALMOST 1 MONTH LATER AT 2100 MILES. I WAS COMING TO A STOP AT A RED LIGHT WHEN I NOTICED THAT MY VEHICLE HAD LOST ALL POWER WHEN I BEGAN TO APPLY THE BRAKE. I TOOK THE VEHICLE INTO THE DEALER AND THEY TOLD ME THAT THEY WERE NOT ABLE TO REPLICATE THE PROBLEM AND NO CODES WERE SHOWING UP WHEN DIAGNOSED. AFTER THE FIRST TIME THE VEHICLE STALLED ON ME I STARTED TO NOTICE AN ACCELERATION PROBLEM PRIOR TO THE VEHICLE STALLING AGAIN. IT FEELS LIKE THE VEHICLE IS NOT SHIFTING GEARS CORRECTLY WHEN I'M PRESSING THE GAS FOR ACCELERATION. THE VEHICLE HAS TROUBLE ACCELERATING PROPERLY AND I FEAR THAT I MAY GET REAR ENDED. WHEN THE VEHICLE STALLS IT DOES NOT GIVE ME ANY WARNING SIGNS AND JUST LOOSES POWER. I HAVE TO TURN OFF THE IGNITION AND TURN IT BACK ON. THE VEHICLE STARTS UP RIGHT AWAY LIKE IF NOTHING HAPPENED. MEANWHILE I LOOSE POWER IN THE MIDDLE OF THE FREEWAY OR ON THE STREET, FEARING THAT I WILL GET REAR ENDED. THE VEHICLE HAS STALLED ON ME NUMEROUS TIMES AND EACH TIME I TAKE IT INTO THE DEALER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. THE DEALER PLACED A FLIGHT RECORDER TO MONITOR THE VEHICLE AND THEY STILL WEREN'T ABLE TO CAPTURE ANYTHING WHEN THE VEHICLE STALLED, SO THEY SAY. I HAVE CONTACT FORD CORPORATION AND HAVE NOTIFIED THEM OF THE PROBLEM BUT THEY ARE NOT WORKING TO FIX THE PROBLEM. THEY KEEP CHANGING ME FROM DEALER TO DEALER AND THEY HAVE NOT SENT OUT A FORD TECHNICIAN AS PROMISED TO LOOK AT THE VEHICLE. THIS IS A HUGE SAFETY CONCERN THAT FORD IS NOT ADDRESSING. I HAVE PUT IN NUMEROUS CALLS TO FORD CORPORATION AND THEY HAVE NOT FIXED THE PROBLEM TO THIS DAY.
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Jan 08, 2011 - Brampton, 00 - Automatic Transmission
FORD FUSION 2010 - AUTOMATIC TRANSMISSION FAILURE - CAN NOT TRUST THIS CAR TO WORK PROPERLY - HARD SHIFTING - LURCHING FORWARD - TRANSMISSION TRIPPING OVER ITSELF LIKE A 13 YEAR OLD CAR AT 1 MONTH - 2 MONTHS ACCELERATION PROBLEMS - 3 MONTHS LURCHING FORWARD AND NOT MOVING WHEN PUT INTO REVERSE - 6 MONTHS OUT OF THE BLUE VIOLENT SHAKING OF THE VEHICLE AS IF A WHEEL WAS ABOUT TO FALL OFF. AT 6 MONTHS OLD THAT CAR IS BEHAVING MECHANICALLY WORSE THAN A 13 YEAR OLD CAR - THIS CAR IS UNSAFE - SERIOUSLY THINKING ABOUT DUMPING IT BACK AT THE DEALERSHIP AS IT IS A LEASE. 31,000 KM IS WHEN THE VIOLENT SHAKING AT HIGHER SPEEDS BEGAN (OUT OF THE BLUE).
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Jan 05, 2011 - Beverly Hills, MI - Automatic Transmission
I AM EXPERIENCING CHRONIC SHIFTING PROBLEMS WITH THE 6F35 TRANSMISSION. THIS TRANSMISSION SUFFERS FROM SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING, AND FUNNY SHIFTING THAT WILL BE FOLLOWED BY AN UNCONTROLLABLE FORWARD LURCH. THE DEALERSHIP DETERMINED THAT MY VALVE BODY FAILED AT 3,744 MILES AND PROCEEDED TO REPLACE THE VALVE BODY AND SOLENOID ASSEMBLY. THEN AT 4,526 MILES I HAD THE RECALL 10B15 POWERTRAIN CONTROL MODULE REPROGRAMMING PERFORMED ON MY CAR. NEXT, AT 4,727 MILES THE DEALER INFORMED ME THAT MY CAR PASSED THE TRANSMISSION LOAD TEST. AT 9,181 MILES THE DEALERSHIP VERIFIED MY SHIFT FLARING PROBLEM. THEY REFLASHED MY PCM WITH AN UPDATED SOFTWARE PROGRAM. TRANS TECH DROVE VEHICLE AND THE TRANS CONTINUED TO FLARE. THE DEALER THEN REMOVED MY TRANSMISSION AND MOUNTED TO THE BENCH FOR OVERHAUL. THE DEALER DISCOVERED THAT MY VALVE BODY HAD 3 MELTED BOLTS, MY VALVE BODY WAS DAMAGED, AND THAT MY CLUTCHES HAD BURNED OUT. THE DEALER PROCEEDED TO INSTALL A NEW VALVE BODY, FORWARD CLUTCH, OVERDRIVE CLUTCH, PISTON, SEALS, AND GASKETS. AT 9,702 MILES MY CAR RETURNED TO THE DEALERSHIP FOR SHIFTING PROBLEMS AND POOR OVERALL TRANSMISSION OPERATION. I WAS TOLD BY THE DEALERSHIP THAT EVERYTHING WAS NORMAL AT THIS TIME. I BELIEVE THAT I WAS TOLD THIS BECAUSE THERE ARE NO MORE REPAIRS AVAILABLE AT THIS TIME. I AM SICK AND TIRED OF FORD GIVING EVERYONE THE RUN AROUND ON THESE TRANSMISSIONS. THEY NEED TO MAN UP AND LET PEOPLE KNOW WHAT IS REALLY GOING ON. MY TRANSMISSION CONTINUES TO EXPERIENCE SHIFT FLARING, VIOLENT DOWNSHIFT SLAMS, ERRATIC SHIFTING, DELAYED SHIFTING, FORWARD LURCHES, AND STRUGGLES ON TAKEOFF. WITH EVERY REPAIR ATTEMPT THE OVERALL PERFORMANCE OF THIS TRANSMISSION WORSENS EVERY TIME. IT SHIFTS AS THOUGH IT WAS DESIGNED BY A BUNCH OF AMATEUR'S. I NO LONGER FEEL SAFE DRIVING MY CAR DUE TO THE UNCONTROLLABLE FORWARD LURCHES AND EXTENDED DELAYED SHIFT WHERE THE CAR WON'T MOVE FOR A FEW SECONDS. PLEASE FIX THIS BEFORE SOMEONE GETS KILLED OR INJURED!
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Jan 04, 2011 - Hellrung, VA - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THAT THE TRANSMISSION DISENGAGED FROM THE ENGINE, CAUSING LOSS OF ALL POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER IN JUNE 2010; HOWEVER, THE PROBLEM OCCURRED AGAIN IN JANUARY 2011. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNAVAILABLE.
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Dec 18, 2010 - Peoria, AZ - Automatic Transmission
I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCURRED IT NEARLY CAUSED AN ACCIDENT BECAUSE MY SPEED DECREASED SO SUDDENLY I WAS ALMOST REAR END AT 75MPH. I AM ACTUALLY FEARFUL FOR MY WIFE, WHO PRIMARILY DRIVES IT, AND MY SON SAFELY. I HAVE BROUGHT THE VEHICLE IN BEFORE AND THEY CAN+T FIND ANYTHING WRONG WITH IT, BUT YET THERE ARE NUMEROUS CUSTOMERS WITH THE SAME COMPLAINT. A SIMPLE ONLINE SEARCH WILL REVEAL THAT. FORD IS AWARE OF THIS PROBLEM, BUT INDIVIDUAL DEALERS ARE ONLY TREATING THE SYMPTOMS AND NOT ACTUALLY FIXING THE PROBLEM. THIS HAS TO BE CORRECTED BEFORE SOMEONE DIES.
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Dec 17, 2010 - Elkhart, IN - Automatic Transmission
TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR EVERY DAY WHEN THE ENGINE IS COLD. THREE TIMES HAS CAUSED VIOLENT SHAKING OF THE VEHICLE. I WAS CLOSE TO BEING T BONED DUE TO THE SLIPPAGE ONCE AS THE CAR WOULDN'T CONTINUE ON THE PROPER ACCELERATION PATH.
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Dec 13, 2010 - Novi, MI - Automatic Transmission
ON OCT 24, 2010 WHILE DRIVING APPROXIMATELY 75-80 MPH (LEFT LANE) OF A MAJOR FREEWAY, TACHOMETER REVVED TO 4,000 RPM AND STUCK THERE. VEHICLE RPM'S WOULD NOT GO UP OR DOWN AND TRANSMISSION APPEARED TO BE SLIPPING IN 6TH GEAR. THIS INCIDENT OCCURRED AT 27,522 MILES. MANAGED TO GET CAR TO SIDE OF ROAD, WHERE RPM'S RETURNED TO NORMAL FOR IDLING CONDITION. AT THIS POINT, THE LITTLE "WRENCH" LIGHT APPEARED ON THE DASH. THE CAR WAS SHUT OFF AND RESTARTED IN AN ATTEMPT TO RESET THE CODE. ALL APPEARED WELL, AND I PROCEEDED TO RE-ENTER THE FREEWAY. AT APPROXIMATELY 27,533 MILES (11 MILES LATER), THE VEHICLE EXPERIENCED THE SAME THING. PLEASE NOTE THAT ON JUNE 14, 2010 THE VEHICLE WAS TAKEN TO DEALERSHIP AND THE "CUSTOMER SATISFACTION PROGRAM (PROGRAM NUMBER 10B15) WAS PERFORMED ON VEHICLE (MILEAGE: 19,936 MILES). AS IT APPEARS THAT SOMETHING IS MAJOR WRONG WITH THIS TRANSMISSION, THE VEHICLE WAS ONCE AGAIN TAKEN TO THE DEALERSHIP (OCT. 29, 2010: MILEAGE: 27,760 MILES) TO HAVE THIS ISSUE RE-EVALUATED. AT THIS TIME, THE DEALERSHIP PERFORMED TSB 10-21-9. THERE WAS A NOTICEABLE DIFFERENCE IN THE SHIFT QUALITY OF THE VEHICLE. THIS SAME PROBLEM OCCURRED AGAIN ON DEC. 1, 2010 (MILEAGE: 30,138 MILES) WHILE DRIVING 70 MPH; THE TRANSMISSION APPEARED TO SLIP AND RPM'S REVVED UP TO 4,000 RPM. THE VEHICLE HAS NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THIS TIME AS PROBLEM IS NOT REPRODUCIBLE AND IS UNPREDICTABLE. THIS IS A POTENTIAL SAFETY HAZARD AS TRANSMISSION COULD FAIL AT ANY TIME WHILE TRAVELING ON THE FREEWAY.
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Dec 07, 2010 - Mission Hills, CA - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SHE NOTICED THAT THE VEHICLE WAS JUMPING GEARS ABNORMALLY. THE VEHICLE WAS ALSO EXHIBITING AN UNUSUAL INCREASE IN ENGINE RPMS AND LOUD ROARING NOISE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR WHETHER SITTING IDLE, IN PARK OR IN DRIVE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
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Dec 07, 2010 - Parma Hts, OH - Automatic Transmission
I HAVE A 2010 FOR FUSION THAT WAS PART OF THE TRANSMISSION RECALL ,WHICH HAS BEEN TAKEN CARE OF. I HAVE BEEN EXPERIENCING SLOW DELAYS OF ACCELERATION AFTER PRESSING THE GAS PEDAL. TWICE I HAVE EXPERIENCED WHERE MY CAR WON'T SHIFT OUT OF GEAR. THE LAST TIME I WAS ON THE HIGHWAY AND THE RPM WAS STUCK AT 4 WITH A SPEED OF 60. THE CAR FINALLY SWITCHED GEARS, BUT THE CAR THEN RACED FORWARD. LUCKILY NO ONE WAS IN FRONT OF ME. I FEEL THAT THIS IS A MAJOR SAFETY RISK FOR THE OWNERS OF THESE CARS. I HAVE AN APPT SCHEDULED ON 12/13 WITH THE DEALER.
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Dec 04, 2010 - Temperance, MI - Automatic Transmission
PURCHASED A NEW 2010 FORD FUSION SE, 4 CYL WITH 6 SPEED AUTO TRANS. TRANSMISSION STARTED SLIPPING WITHIN 2 MONTHS OF PURCHASE. THE CAR HAS BEEN TAKEN BACK TO DEALER 3 TIMES. 10/12/10 AT DEALER-THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. 2ND TIME 10/25/10 DROPPED CAR OFF AT DEALER. SAME PROBLEM, TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR-SAFETY ISSUE WITH PULLING OUT ON BUSY STREETS. DEALER PERFORMED "REINSTALL VALVE BODY CODES AND CLEAR TCM. LEARN ROAD TEST PERFORMED." THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. END OF NOVEMBER WIFE AND KIDS IN CAR AND SLIPPED BETWEEN 2ND AND 3RD GEAR ON WHILE ON BUSY ROAD-HUGE SAFETY CONCERN DUE TO ALMOST REAR-ENDED. TOOK CAR BACK TO DEALER ON 11/29/10 WITH THE SAME PROBLEM. DEALER KEPT FOR SEVERAL DAYS BUT "COULD NOT DUPLICATE THE PROBLEM." I HAVE CONTACTED FORD MOTOR COMPANY SEVERAL TIMES AND SPOKE WITH CUSTOMER SERVICE. THEY HAVE DOCUMENTED THESE COMPLAINTS ALSO. THIS IS A MAJOR SAFETY ISSUE AS THIS PROBLEM CAN HAPPEN AT ANY TIME. I DOES NOT HAPPEN EVERYDAY, BUT THE LAST TIME WAS ON A BUSY ROAD AND COULD HAVE BEEN INVOLVED IN AN ACCIDENT DUE TO MECHANICAL FAILURE.
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Nov 18, 2010 - Lake Wales, FL - Automatic Transmission
TL CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO EXHIBIT ERRATIC AND VIOLENT SHIFTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE FAILURE MILEAGE WAS 9,700.
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Oct 30, 2010 - Greenville, NC - Automatic Transmission
WITHIN TWO WEEKS OF THE APRIL, 2010 PURCHASE DATE, WE NOTICED TRANSMISSION PROBLEMS IN OUR 2010 FORD FUSION (6F35 TRANSMISSION) ON A COLD START, NAMELY ROUGH SHIFTING, TRANSMISSION SLIPPING, ENGINE REVVING EXCESSIVELY BUT THE CAR NOT ACCELERATING, AND THE VEHICLE LURCHING FORWARD BEFORE SLAMMING INTO GEAR. NORMALLY, AFTER THE ENGINE WARMS, THE TRANSMISSION SMOOTHES OUT AND WE DO NOT EXPERIENCE FURTHER PROBLEMS THAT DAY. HOWEVER, ONE EPISODE, WHICH RECENTLY OCCURRED AFTER WE HAD DRIVEN THE CAR CONTINUOUSLY FOR 180 MILES, LEADS US TO BELIEVE THAT WE SIMPLY CANNOT TRUST THE VEHICLE TO TRANSPORT US SAFELY. WHEN WE TOOK OFF IN HEAVY TRAFFIC AFTER STOPPING FOR A RED LIGHT, THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. AFTER SEVERAL SECONDS, THE CAR SLAMMED INTO GEAR. WE WERE LUCKY TO AVOID BEING HIT FROM THE REAR. THE VEHICLE HAS BEEN IN FOR MULTIPLE TRANSMISSION REPAIR ATTEMPTS--INCLUDING PCM REPROGRAMMING, REPLACEMENT OF VALVE BODY, AND REBUILDING THE TRANSMISSION. ON THE LAST REPAIR ATTEMPT, FORD BROUGHT IN A FIELD SERVICE ENGINEER WHO AGAIN "CAPTURED" THE PROBLEM. YET THE FLARING CONTINUES. WE CAN REPLICATE IT EVERY DAY BY DRIVING THE VEHICLE COLD AND ACCELERATING NORMALLY FROM 0 TO 55 MPH ON THE FIRST SHIFTING SEQUENCE. WE ARE CONVINCED THAT A MAJOR DESIGN FLAW EXISTS IN THE TRANSMISSION OF THE 2010 FORD FUSION. FORD NEEDS TO ADDRESS THIS SERIOUS SAFETY ISSUE IMMEDIATELY!
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Oct 30, 2010 - Maryville, MO - Driveline
NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETER ERROR CAME UP CAUSING THE SPEEDOMETER TO STOP WORKING. AND TO ADD TO THE CONFUSION... THE STARTER STOPPED WORKING... ALL THIS HAPPENED ON THE DAY MY DAD DIED LEAVING ME WITHOUT A CAR TO SEE MY FAMILY WHICH LIVE 200 MILES AWAY...
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Sep 28, 2010 - Saint Louis, MO - Automatic Transmission
MY 2010 FORD FUSION SEL IS IN THE SHOP FOR THE 4TH TIME DUE TO TRANSMISSION ISSUES. THE FIRST TIME WAS BASED ON MY OBSERVATION THAT SOMETHING WAS WRONG WITH THE REVERSE GEAR. THE DEALER COULD FIND NOTHING. THEN SEVERAL WEEKS LATER WE RECEIVED A SERVICE BULLETIN THAT SOMETHING NEEDED TO BE REPROGRAMMED TO FIX A REVERSE ISSUE--SURPRISE! 2ND VISIT TO SERVICE. SINCE THEN, THE TRANSMISSION HAS HAD HARD SHIFTS FROM 2ND TO 3RD (AROUND 25 MPH) AND SOMETIMES IT FEELS LIKE THE GEARS ARE SLIPPING. WAS IN SHOP FOR THE 3RD TIME FOR 5 DAYS BUT "THEY COULD NOT RE-CREATE THE PROBLEM", CAR RETURNED AND THE SAME PROBLEM HAS CONTINUED. TODAY, THE CAR STOPPED ACCELERATING WHILE ON THE ROAD, STARTED TO IDLE ROUGHLY AND "SHUDDER" AND THEN THE WRENCH LIGHT CAME ON. DEALER CLAIMS IT IS A DEFECTIVE THROTTLE BODY.
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Sep 17, 2010 - Lake Wales, FL - Automatic Transmission
2010 FORD FUSION REFERENCE ODI # 10351655 SINCE THE FIRST REGISTERED COMPLAINT OF ROUGH AND ERRATIC SHIFTING (ODI 10351655) MY TRANSMISSION HAS COMPLETELY FAILED. THE FORD SERVICE MANAGER WHERE WE ARE WAITING REPAIR SAID HE HAD NOT SEEN ONE IN SUCH A PHYSICAL STATE, ANYTHING THAT COULD HAVE MELTED WAS MELTED. FORD HAS A PROBLEM WITH THIS TRANMISSION AS IT IS RECOMMENDED FOR RECREATIONAL TOWING. THE UNIT HAD BEEN ADJUSTED AND "FIXED" TWICE BEFORE ACCORDING TO FORD SPECIFICATIONS AND THE INFORMATION IN BULLITEN (FORD TSB 09-20-13) WAS FOLLOWED. WHILE TRAVELING AT A SPEED OF APPROXIMATELY 62 MPH THE TRANSMISSION MALFUNCTIONED AND BECAME TOTALLY DISABLED. IF WE WEREN'T TOWING THIS VEHICLE SECURELY BEHIND A MOTORHOME BUT RATHER DRIVING AT THAT RATE AND THE CARS TRANSMISSION SELF-DESTRUCTS WHAT POSSIBLE DAMAGE TO LIFE AND PROPERTY MIGHT HAVE OCCURRED???? THIS FAULTY TRANSMISSION IS NOT THE ONLY ISOLATED INCIDENT! OTHER DEALERS HAVE BEEN WAITING FOR WEEKS FOR REPLACEMENT PARTS TO REBUILD TRANSMISSIONS AS A REMEDY TO THE PROBLEM. I'VE BEEN ASSURED THAT I WILL BE RECEIVING ANOTHER TRANSMISSION (POSSIBLY A REMANUFACTURED UNIT) THAT HAS RECEIVED MODIFICATIONS FOR FLAT/ RECREATIONAL TOWING. I WOULD HOPE YOUR AGENCY INVESTIGATES THIS SITUATION THOROUGHLY BEFORE ANYONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF A MALFUNCTIONING TRANSMISSION IN THE FORD FUSION AND 2009-2010 ESCAPE ALONG WITH THE MERCURY 2010 MILAN AND 2009-2010 MARINER. I WAS ALSO LEAD TO BELIEVE THAT FORD HAD DISTRIBUTED INFORMATION THROUGH THEIR FMC DEALER NETWORK CONCERNING THE REMANUFACTURED TRANSMISSION UNITS THAT HAD BEEN MODIFIED FOR FLAT TOWING. IF THIS INFORMATION IS NOT RELEASED PUBLICALLY ANYONE IS AT RISK, WHETHER DRIVING THE VEHICLE OR TRAVELING ON THE ROADWAYS ALONG WITH VEHICLES THAT HAVE THE DEFECTIVE TRANSMISSIONS. PLEASE CONTACT ME AT [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Sep 14, 2010 - Valatie, NY - Automatic Transmission
2010 FORD FUSION. HARD SHIFT WITH SECOND GEAR, TAKEN TO DEALERSHIP AND RECALL WORK DONE. THEY REPROGRAMMED THE TRANSMISSION TWICE. THE CAR REMAINED WITH HARD SHIFT IN SECOND GEAR AND HIGH PITCH SOUND UNDER THE HOOD, HEARD IN THE VEHICLE ANY TIME OVER 100 RPMS. THEY REPLACED THE TRANSMISSION. I HAD THE CAR BACK 2 DAYS AND THE CAR DID NOT ENGAGE IN SECOND GEAR THIS MORNING FOR 2 SEC. LOUD SOUND FROM UNDER THE HOOD. THIS IS THE THIRD TIME BACK TO THE SHOP IN LESS THAN A MONTH FOR THE TRANSMISSION.
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Sep 07, 2010 - Lebanon, OH - Automatic Transmission
2010 FORD FUSION SE, TRANSMISSION PROBLEMS JERKING SLIPPING THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP. FIRST TIME THEY PUT A NEW PART ON WHO KNOWS WHAT IS GOING ON NOW. I BOUGHT A NEW CAR NOT A CAR WITH REBUILT ITEMS. THIS IS RIDICULOUS AND UNFAIR. FORD DID WELL THIS YEAR OFF THE HARD EARNED MONEY OF AMERICANS AND THEY SHOULD BE ASHAMED FOR THE UNPROFESSIONAL AND DOWN RIGHT NASTY WAY THEY HAVE TREATED THIS PROBLEM. AND FROM WHAT I HAVE READ IT HAS BEEN AN ON GOING PROBLEM FOR A FEW YEAR.
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Sep 06, 2010 - Jackson, NJ - Automatic Transmission
I PURCHASED A FORD FUSION IN MARCH 2010. ABOUT 2 MONTHS AFTER I RECEIVED A RECALL NOTICE STATING THE TRANSMISSION NEEDED SOME TYPE OF NEW VALVE AND IF IT DID NOT GET IT THE CLUTCH ON MY CAR COULD WEAR OUT. I IMMEDIATELY BROUGHT MY CAR IN AND HAD THE RECALL WORK DONE. SOON AFTER I STARTING FEELING THE TRANSMISSION "SLIP" BETWEEN GEARS. THIS ISSUE ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I BROUGHT MY CAR BACK TO THE DEALER AFTER HAVING THE TRANSMISSION LIGHT TURN ON WHILE DRIVING TO WORK AND EXPERIENCING SLIPPAGE BETWEEN GEARS AGAIN. I WAS TOLD THEY WOULD CHECK IT OUT AND TRY TO DUPLICATE THE ISSUE. THEY HAD THE CAR FOR 8 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG. RESEARCH ON TRANSMISSION PROBLEMS WITH FORD FUSIONS PROVED THIS IS A WIDE SPREAD ISSUE. AFTER HAVING MY CAR FOR 2 DAYS THE TRANSMISSION SLIPPED AGAIN. I WOULD APPRECIATE ANY HELP I CAN GET! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Sep 03, 2010 - Redlands , CA - Automatic Transmission
TL CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT FREEWAY SPEEDS THE VEHICLE WOULD SHIFT OUT OF GEAR, MAKING THE VEHICLE COAST AS IF IT WERE IN NEUTRAL THEN IT WOULD LOCK INTO THIRD GEAR MAKING THE RPM'S INCREASE AND THE VEHICLE ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE SERVICE MANAGER TEST DROVE THE VEHICLE; HOWEVER, THERE WERE NO CODES AND THE SERVICE MANAGER DETERMINED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAPPENED AGAIN AND THE CONTACT STATED THE DEALER DETERMINED THAT IT WAS A MAIN COMPUTER FAILURE, WHICH WAS REPAIRED. (PCM REPROGRAM) ON SEPTEMBER 1, 2010, THE FAILURE HAPPENED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHILE IT WAS LOCKED INTO THIRD GEAR. THE MECHANIC FOUND AN ABS CODE AND A COOLANT REFRIGERATOR CODE. HE DROVE THE VEHICLE 20 MILES AND AGAIN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE THAT WOULD CAUSE THE FAILURE. THE FAILURE HAPPENED AGAIN THE SAME DAY. THE WRENCH LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS AT THE DEALERSHIP WAITING FOR REPAIRS. THE CONTACT STATED THAT THIS WAS A SEVERE SAFETY ISSUE BECAUSE OF THE WAY THE VEHICLE LOST AND GAINED POWER IN HEAVY TRAFFIC. HE DOES NOT BELIEVE THAT THE VEHICLE IS SAFE TO DRIVE. THE CONTACT WANTED FORD TO BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 20, 056. THE CURRENT MILEAGE WAS 24,100. UPDATED 12/23/10 UPDATED 01/04/11
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Aug 26, 2010 - Beverly Hills, MI - Automatic Transmission
MY CAR WENT TO A FORD DEALERSHIP BACK IN APRIL OF 2010 TO HAVE RECALL 10B15 (POWERTRAIN CONTROL MODULE REPROGRAMMING) PERFORMED. EVER SINCE THE RECALL HAS BEEN PERFORMED THE CAR IS EXPERIENCING A PROBLEM WITH A PAUSE IN ACCELERATION AROUND 25 MPH. WHENEVER I AM DRIVING AT OR JUST AROUND 25 MPH IN CITY DRIVING CONDITIONS THE CAR WILL EXPERIENCE A LONG DELAY BETWEEN THE TIME I PUSH THE GAS PEDAL AND THE TIME IT ACTUALLY TAKES THE CAR TO MOVE FORWARD. THERE HAVE BEEN SEVERAL OCCURRENCES WHERE I HAVE ALMOST BEEN REAR ENDED DUE TO MY CAR NOT MOVING FORWARD IMMEDIATELY LIKE IT IS SUPPOSE TO DURING NORMAL GAS PEDAL OPERATION. MY CAR WAS TAKEN BACK TO THE SAME DEALERSHIP REGARDING THIS PROBLEM AND AFTER TEST DRIVING THEY SAID THE CAR WAS WORKING PROPERLY AT THIS TIME. I WISH A RECALL WOULD BE FORCED UPON FORD TO REMEDY THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED!
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Aug 25, 2010 - Lake Wales, FL - Automatic Transmission
INCIDENT: 2010 FORD FUSION, 4 CYL, 6 SPD AUTO. VEHICLE EXPERIENCING HARSH SHIFTING AT LOW SPEEDS OR INITIALLY SHIFTING INTO GEAR. VIOLENT SHIFTING WHEN ACCELERATING TO ENTER A HIGHWAY. HIGH RPMS WHEN RESUMING THE 60 MPH SET CRUISE CONTROL SPEED FROM 35 MPH, THE TRANSMISSION CANNOT SEEM TO FINALLY SHIFT INTO 6 SPD. THE VEHICLE COMPUTER HAS BEEN RESET BY FORD SERVICE AND THE PROBLEM HAS GOTTEN WORSE. THE CAR IS AGAIN BEING LOOKED AT BY FORD. SERVICE MANAGER COMMENTED THAT THE COMPUTER REMEDY MIGHT NOT WORK IF NOT DONE PRIOR TO 7000 MILES. WHY THEN HAS FORD WAITED TO INFORM OWNERS ABOUT THEIR KNOWN TRANSMISSION PROBLEM? FORD NEEDS TO TAKE RESPONSIBILITY AND WORK WITH THE TRANSMISSION SUPPLIER TO REMEDY AND REPLACE THE DEFECTIVE TRANSMISSIONS. TRANSMISSION BREAKDOWNS WILL BECOME MOVE PREVALENT AS MORE OF THESE HIGHLY TOUTED VEHICLES ARE SOLD AND DRIVEN IF FORD DOESN'T OWN UP TO THE PROBLEM. PLEASE INTERCEDE ON BEHALF OF CONSUMERS THAT OWN THESE VEHICLES AND HAVE HAD NO LUCK WITH FORD FIXING THE PROBLEMATIC TRANSMISSION. I PRESENTLY HAVE 13000+ MILES ON THE CAR AND PURCHASED IT TO PROVIDE SAFE TRANSPORTATION AND FORD ASSURED ME IT COULD BE RECREATIONAL TOWED WITH NO PROBLEMS AS LONG AS THE MANUAL INSTRUCTIONS WERE FOLLOWED. UPDATED 09/23/10 THE CONSUMER STATED SINCE FILING THE COMPLAINT, THE TRANSMISSION IN HIS VEHICLE WAS TOTALLY DESTROYED. THE DAMAGE OCCURRED WHILE THE VEHICLE WAS BEING TOWED. UPDATED IVOQ 09/24/10
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Aug 17, 2010 - Owensboro, KY - Automatic Transmission
2010 FORD FUSION 4 CYLINDER, 6 SPEED AUTOMATIC TRANSMISSION. PROBLEM: AUTOMATIC TRANSMISSION. ENGINE SPEEDS-UP, BETWEEN UP-SHIFTS 3-4 AND 4-5. PROBLEM STARTED WITHIN 1ST WEEK OF OWNERSHIP. VEHICLE HAS BEEN IN FOR TRANSMISSION RELATED PROBLEMS 2-TIMES, WAITING TO SCHEDULE 3RD. ALL 3000 MILES OR LESS.
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Aug 12, 2010 - Auburn, WA - Automatic Transmission
I BELIEVE I WAS SOLD A DEFECTIVE 2010 FORD FUSION. I BELIEVE THE TRANSMISSION WA FAULTY AND THEY KNEW ABOUT IT. THE CAR WAS SLOW TO SHIFT BOLTED WHEN PUT INTO REVERSE. THE CAR WAS RECALLED.
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Aug 09, 2010 - Osceola, IA - Automatic Transmission
TRANSMISSION WAS REPROGRAMMED AT A FORD DEALERSHIP. A WEEK LATER, THE TRANSMISSION EXHIBITED PERIODS OF NOT WANTING TO ENGAGE AND WHEN IT DID THE CAR WOULD LUNGE FORWARD. YOU COULD STEP ON THE GAS PEDAL AND YOUR ENGINE RPM'S WOULD INCREASE BUT YOU WOULD JUST SIT THERE, NOT MOVING THEN SUDDENLY THE CAR WILL LUNGE FORWARD. THERE ARE ALSO INSTANCES WHERE WHEN SLOWING DOWN FOR A STOP SIGN THE CAR WOULD START TO JERK. IT'S A DANGEROUS SITUATION SINCE THERE WERE OTHER CARS AT THE INTERSECTION WHEN THE CAR DECIDED TO LUNGE FORWARD AFTER APPLYING PRESSURE TO THE ACCELERATOR AND HAVING THE TRANSMISSION NOT ENGAGE IMMEDIATELY. IT OCCURS AFTER THE TRANSMISSION IS AT FULL OPERATING TEMPERATURE. IT IS CURRENTLY SITTING AT A DEALERSHIP AWAITING DIAGNOSIS AND REPAIR.
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Aug 07, 2010 - Quakertown, PA - Automatic Transmission
CAR HAD NOT BEEN DRIVEN FOR ONE WEEK. EXPERIENCED A JERKY TRANSMISSION SHIFT, MOST SEVERELY WHEN ACCELERATING TO ABOUT 35, THEN LETTING OFF THE GAS TO MAINTAIN SPEED. FEELS LIKE THE TRANSMISSION SHIFT FOR NOT GOOD REASON, AND THE ENGINE JERKS.
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Jul 31, 2010 - Rochester Hills , MI - Automatic Transmission
I OWN A 2010 FORD FUSION SE V4, THE CAR IS HAVING TRANSMISSION PROBLEM AND NOT FIXED EVEN AFTER IT WAS AT THE DEALERSHIP FOR 2 WEEKS. AFTER ALL THE ARGUMENTS I MANAGE TO GET THE RENTAL CAR (FOCUS) FOR ONLY 5 DAYS. I WROTE LETTER TO BOTH COMPANY AND THE DEALERSHIP BUT I DON'T KNOW HOW SERIOUS THEY ARE TAKING THIS MATTER. PLEASE HAVE THEM REPLACE THE TRANSMISSION OR FIX THE PROBLEM ASAP BEFORE CAR BREAKS DOWN IN MIDDLE OF NO WHERE AND SOMEBODY ENDS UP GETTING HURT. THANK YOU
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Jul 30, 2010 - South Lyon, MI - Automatic Transmission
I PURCHASED A 2010 FORD FUSION IN AUGUST OF 2009. THE CAR ALWAYS SHIFTED OUT OF PARK AND INTO GEAR VERY HARD, ESPECIALLY AFTER SITTING FOR SEVERAL HOURS. I THOUGHT NOTHING OF IT. THEN THE TRANSMISSION BEGAN TO "FLARE" BETWEEN GEAR SHIFTS. ESSENTIALLY THE CAR WOULD SHIFT OUT OF GEAR (INTO NEUTRAL) AND THEN HARD SHIFT INTO THE NEXT GEAR. A FORD ENGINEER GAVE ME THE TERM THEY USE "FLARING". FORD REFLASHED THE TRANSMISSION WITHOUT RESOLVING THE PROBLEM AND THEN REFLASHED IT AGAIN WITHOUT RESOLVING THE PROBLEM. THIS IS A SAFETY ISSUE.
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Jul 26, 2010 - Sterling, VA - Automatic Transmission
MY WIFE'S 2010 FORD FUSION SEL HAS 14000 MILES AND THE TRANSMISSION BEGAN TO SLIP. SO MUCH SO, SHE FEARED FOR HER LIFE ON THE WASHINGTON, DC SUBURBAN STREETS SHE DRIVES. THE CAR WOULD NOT SHIFT INTO LOW GEAR CAUSING SEVERAL "ALMOST ACCIDENTS" WITH OTHER DRIVERS ALMOST REAR-ENDING HER IN TRAFFIC. WE TOOK THE CAR INTO KOONS STERLING FORD IN STERLING, VA ON 16 FEBRUARY. WE WERE TOLD THAT IT WAS AN ISSUE AND THAT OUR CAR WOULD BE THERE FOR SEVERAL DAYS. THEY CLAIMED THAT "FORD DOES NOT ALLOW THEM TO PUT IN A NEW OR REBUILT TRANSMISSION" BUT THAT THEY WERE GOING TO "TEAR THE TRANSMISSION DOWN AND REPLACE BANDS AND CLUTCHES" IN MY NEW CAR. I CONTACTED FORD CORPORATE WHO SAID THEY WOULD BE PUTTING A REBUILT TRANSMISSION IN MY CAR. THAT DID NOT SOUND CORRECT TO ME BECAUSE THEY WILL HAVE HAD IT FOR MOST OF TWO WEEKS - I CONFERRED WITH THE DEALER WHO CONFIRMED THAT THEY WERE REBUILDING MY TRANSMISSION FROM SCRATCH (BANDS AND CLUTCHES). I CALLED FORD BACK AND THEY APOLOGIZED FOR THE MISINFORMATION THEY GAVE ME. FORD IS CLUELESS AS TO WHAT THE PROBLEM IS, MUCH LESS HOW TO FIX IT. I CONSIDER THIS AS MUCH OF AN ISSUE AS THE TOYOTA ACCELERATION PROBLEM. WHEN A NEW CAR SCARES YOUR WIFE, THERE IS SOMETHING WRONG. THIS CAR WAS MOTOR TREND'S "CAR OF THE YEAR..."
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Jul 25, 2010 - Avon, NY - Automatic Transmission
TRANSMISSION ON 2010 FORD FUSION SKIPS OUT OF GEAR AND CLUNKS INTO GEAR AT TIMES. FAILED TO GO INTO GEAR WHEN I WAS PULLING OUT ONTO A BUSY HIGHWAY. I HAD TO PULL OFF THE ROAD TO AVOID BEING HIT BY THE CAR FROM BEHIND.NEAR ACCIDENT. FORD EARLIER ISSUED A RECALL ON THE TRANSMISSION AND RE- CALIBRATED THE POWERTRAIN MODULE. THIS OBVIOUSLY DID NOT WORK BECAUSE OF THE ENSUING ACCIDENT. I TOOK IT BACK TO THE DEALER AND THEY COULD FIND NOTHING WRONG WITH IT. THIS WAS IN JUNE OF 2010. BY JULY, IT WAS WORSE AND I TOOK IT BACK AGAIN. THIS TIME THEY KEPT THE CAR. THEY SAID THEY WOULD TAKE THE TRANSMISSION APART AND GET INSTRUCTIONS FROM FORD HEADQUARTERS. WHEN I CHECKED THE INTERNET, I FOUND PAGE AFTER PAGE OF COMPLAINTS BY FUSION 2010 OWNERS WITH THE SIMILAR TRANSMISSION PROBLEMS. SOME, L OCCUR AFTER 7-10 MONTHS(12,000 MILES) AND SOME MUCH SOONER. I AM CONCERNED THAT IT WILL BE FIXED PROPERLY BECAUSE SOME OWNERS RECEIVED RE-BUILT TRANSMISSIONS AND SOME RECEIVED NEW TRANSMISSIONS, AND THESE FIXES DID NOT ALWAYS WORK ACCORDING TO OWNER TESTIMONY. MY CAR HAS BEEN IN THE SHOP FOR WELL OVER A WEEK ALREADY. ALL I WANT IS MY CAR BACK WITHOUT ANY TRANSMISSION PROBLEMS. LET'S HOPE NOBODY GETS IN A SERIOUS ACCIDENT BECAUSE OF THIS CONDITION. MY COMPLAINT IS WITH FORD HEADQUARTERS, NOT THE DEALER. THE DEALER IS NOT IN CONTROL.
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Jul 25, 2010 - Cedar Rapids, IA - Automatic Transmission
IN YELLOWSTONE NATIONAL PARK, I WAS DRIVING NORTH FROM CANYON VILLAGE TO TOWER FALLS. A SIGN SAID, "7% DOWNGRADE 6 MILES ALL VEHICLES USE LOWER GEAR". THE FORD FUSION SE V6 WITH AUTOMATIC GIVES THE CHOICE OF FIRST, WHICH REDLINES AT ABOUT 35 MPH, OR DRIVE, WHICH WILL SHIFT TO 6TH GEAR EVEN ON THE LEVEL AT 35MPH. I HAD TO RIDE THE BRAKES FOR THE NEXT SIX MILES. AT THE BOTTOM OF THE HILL IS A PEDESTRIAN CROSSING AND A SPEED LIMIT OF 15 MPH. I PULLED OFF TO THE PARKING LOT AT TOWER FALLS AND THE SMELL OF HOT BRAKES WAS EVERYWHERE. THE VEHICLE'S WHEELS WERE HOT. IF THE BRAKES HAD FADED, I WOULD HAVE HIT THE PEDESTRIAN CROSSING AT HIGH SPEED UNLESS I FOUND A NICE ROCK WALL TO RUN INTO INSTEAD. THE VEHICLE DESPERATELY NEEDS ENGINE BRAKING. THE ENGINE RAN AT ABOUT 1,000 RPM ALL THE WAY DOWN THE MOUNTAIN. IT IDLES AT ABOUT 500 RPM WHEN HOT, SO THE ENGINE BRAKING WAS NEARLY NONEXISTENT.
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Jul 20, 2010 - Waldorf, MD - Automatic Transmission, Control Module (Tcm, Pcm)
TL CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHIFT HARD. HE STATED THAT THE TRANSMISSION SLIPS, AND AT TIMES WHEN HE ENGAGED THE ACCELERATOR PEDAL IT HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN AND THE DEALER REPLACED THE VALUE BODY. HE STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200 AND THE CURRENT MILEAGE WAS 8,300.
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Jul 19, 2010 - Scott Township, PA - Automatic Transmission
I HAVE A 2010 FORD FUSION WHICH WAS RECALLED FOR THE TRANSMISSION PROBLEMS. I BROUGHT IT IN FOR THE HARD SHIFTS AND WHEN PUT INTO DRIVE IT FEELS AS IF THE TRANSMISSION IS GOING TO FALL OUT OF THE FRONT END. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE CAR. THIS IS CRAZY SEEING THIS IS A NEW VEHICLE WITH ONLY 5,000 MILES ON IT.
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Jul 18, 2010 - Greenwood, DE - Automatic Transmission
AFTER THE CAR HAS BEEN UNUSED FOR 2 OR MORE DAYS, THE TRANSMISSION EVIDENCES AN ENGINE FLAIR WHERE THE GEARS ARE DISENGAGED, FOLLOWED BY A VERY HARD SHIFT BETWEEN 2ND AND 3RD GEARS. SOMETIMES IT ALSO FLARES BETWEEN 4TH AND 5TH. THIS IS A SAFETY ISSUE ON LEFT TURNS AND WHEN MERGING INTO TRAFFIC.
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Jun 07, 2010 - Beaverton, OR - Automatic Transmission
VEHICLE SHIFTS UNUSUALLY BETWEEN 2ND & 3RD GEAR AND 3RD & 4TH GEAR. THE CONDITION IS WORSE IN WET AND/OR COLD WEATHER. ON TOP OF THE REGULAR MALFUNCTION OF THE GEAR SHIFTING, ON THREE SEPARATE OCCASIONS THE VEHICLE HAS SLAMMED BETWEEN GEARS CREATING A "REAR END CRASH TYPE FEEL" TO THE PASSENGERS INSIDE THE VEHICLE. THE DEALERSHIP CLAIMS THAT THE CAR SHIFTS PROPERLY IN COMPARISON TO "LIKE" VEHICLES WHICH MAKES THE UNUSUAL SHIFTING CONDITION "NORMAL" TO THE 2010 FORD FUSION.
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Jun 03, 2010 - Pleasant Garden, NC - Automatic Transmission
I HAVE A FORD FUSION 2010. I FIRST NOTICED MY CAR HAD AN ISSUE IN APRIL. I WAS BEHIND A TRUCK AND IT WAS SLOWING DOWN SO I STEPPED ON THE BRAKE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED BY ITSELF. I WAS IN KY OVER THE WEEKEND AND NOTICED THE CAR SPEEDING UP INTO PASSING GEAR AFTER I STEPPED ON THE BRAKE. I GET HOME FROM KY AND FIND A RECALL FOR A TRANSMISSION ISSUE. I DID NOT REPORT THE PROBLEMS I WAS HAVING TO THE DEALER BECAUSE I SAW WHAT THE MEDIA DID TO OWNERS OF TOYOTAS SAYING THAT THEIR FOOT SLIPPED OFF THE BRAKE AND ON TO THE GAS. I TOOK THE CAR TO THE DEALER FOR THE RECALL ISSUE THIS PAST TUESDAY. IT WAS NOTED I WAS THE FIRST TO REPORT THAT THE CAR ACCELERATED BY ITSELF. I+M NOT SURE IF I FALL INTO THE STUPID CATEGORY OR NOT BUT I DID NOTICE IN THE PAPER YESTERDAY THAT FLOOR MATS MAYBE CAUSING THE ACCELERATING ISSUE. WHO EVER SAID THIS IS REALLY THE STUPID ONE. AND PLEASE DO NOT BLAME THIS ON DRIVING HABITS I+M AVERAGING 25.1 MILES PER GALLON. DO I TRUST MY CAR WITH ONLY 4100 MILES ON IT? WOULD YOU?
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Jun 01, 2010 - Hazel Park, MI - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS VEHICLE WAS SERVICED AT AN AUTHORIZED DEALER FOR AN UNKNOWN TRANSMISSION REPAIR. AFTERWARD, WHENEVER HE WOULD RELEASE HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE WOULD DOWN SHIFT AND THE FAILURE WOULD RECUR AT ANY TRAVELED SPEED. THE DEALER INFORMED THE CONTACT THAT THEY HAD RECALIBRATED THE POWER CONTROL MODULE IN ACCORDANCE WITH A NEW FEDERAL REGULATION. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 1,900.
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May 27, 2010 - White Lake, MI - Automatic Transmission
2010 FORD FUSION TRANSMISSION SLIPPED ON HIGHWAY AT 70 MILES PER HOUR. RPM'S INCREASED, LOSS OF SPEED - HAD TO EXIT FREEWAY ACROSS TRAFFIC AT A VERY LOW SPEED - WAS AFRAID THE CAR WAS GOING TO STALL. FORD ROADSIDE ASSISTANCE TOWED VEHICLE TO BRIARWOOD FORD IN SALINE - WAITING FOR REPAIRS. REQUESTED NEW TRANSMISSION VS. REPAIR - FORD NOT COMPLYING. VEHICLE HAD JUST BEEN AT SUBURBAN FORD IN WATERFORD FOR OIL CHANGE AND "RECALL" ON TRANSMISSION CELLULOID ISSUE 6 DAYS PRIOR. WAS TOLD THAT IT CHECKED OUT FINE.
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May 20, 2010 - Humble, TX - Automatic Transmission
WHEN DRIVING THE AUTOMATIC TRANSMISSION SOMETIMES SLIPS OUT OF GEAR AND GOES TO NEUTRAL. THIS PROBLEM HAPPENS FROM 10-40MPH AT 0-50% THROTTLE. LOSS OF POWER HAPPENS BETWEEN 5-10 SECONDS AND THE ENGINE RPMS WILL INCREASE TO 7,000 RPMS. DEPRESSING THE THROTTLE ALLOWS THE TRANSMISSION TO ENGAGE AGAIN WITH AN ABRUPT AND HARD SHIFT. ACCELERATING AGAIN AFTER THIS IS VERY SLOW AND SLUGGISH AND IS BELIEVED THAT THE CAR IS IN AN UPPER GEAR. ALMOST CAUSED A WRECK THAT COULD HAVE ENDED MY LIFE BETWEEN TWO TRACTOR TRAILERS BECAUSE OF LOSS OF POWER AND FAILURE TO ACCELERATE.
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May 10, 2010 - Palmerton, PA - Automatic Transmission
TRANSMISSION SLIPS . MAKES LOUD BANGING NOISE. FIRST OCCURRED WITH 750 MILES ON CAR. CAR TAKEN IN FOR SERVICE, WAS TOLD "MODULE" WAS REPLACED, NOT SO. THEY HAVE THUS FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT THEY DID. SAME THING HAPPENED AGAIN 4 DAYS LATER. AGAIN TOOK IN FOR SERVICE, THIS TIME I WAS TOLD "COMPUTER" WAS REPLACE, ONCE AGAIN NOT SO. HE HAVE SO FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT WAS DONE. SAME THING AGAIN AGAIN ABOUT 1 WEEK LATER. 1035 MILES. CAR NOW AT DEALER FOR REPAIRS, THERE NOW FOR 7 DAYS ??
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May 07, 2010 - Talking Rock, GA - Automatic Transmission
TRANSMISSION SLIPS AND LOUD BUMPING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND JERKS. TRANSMISSION SLIPS BETWEEN 60-70MPH. I WAS ALMOST T-BONED!!!!
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May 06, 2010 - Residential, NM - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 45 MPH ON A HILL, THE TRANSMISSION FAILED AND THE CONTACT WAS UNABLE TO CHANGE GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 6,005.
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May 02, 2010 - Center Valley, PA - Automatic Transmission
TRANSMISSION SLIPS AND CLUNKING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND BUCKS. ALMOST GOT REAR ENDED TWICE. ALSO TRANSMISSION SLIPS AT HIGH SPEEDS.
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Apr 15, 2010 - Grand Blanc, MI - Automatic Transmission
HARD SHIFT/CLUNKING NOISE, LEFT WHEEL HOP THEN NO GEAR (NEUTRAL) USUAL SHIFTING FROM 2 - 3. NO PASSING IN THIS VEHICLE, WILL JUMP OUT OF GEAR WHEN SHIFTING FROM 2 - 3.
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Apr 14, 2010 - Fridley, MN - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN ORDER TO SHIFT GEARS, SHE WOULD HAVE TO ALLOW THE VEHICLE TO IDLE FOR APPROXIMATELY EIGHT MINUTES. THE DEALER WAS UNABLE TO OFFER A REMEDY FOR THE FAILURE. THE CONTACT CONFIRMED SHE HAD EXPERIENCED THE FAILURE ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 9 AND THE CURRENT WAS 900. UPDATED 05/18/2010.
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Apr 04, 2010 - Marana, AZ - Automatic Transmission
TRANSMISSION SLIPS OUT OF GEAR.
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Apr 01, 2010 - Troy, AL - Automatic Transmission
2010 FORD FUSION -- TRANSMISSION SLIPS WHILE ACCELERATING, SOMETIMES GETTING STUCK IN 3 GEAR OR SO BEFORE JERKILY SHIFTING TO FOURTH.
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Mar 23, 2010 - Romeo, MI - Automatic Transmission
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD EXHIBIT TRANSMISSION FAILURES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.
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Mar 18, 2010 - Ocotlan, 00 - Automatic Transmission
MY CAR IS EXPERIENCING A PROBLEM DEALING WITH ACCELERATION HESITATION. MANY TIMES I REQUIRED ACCELERATION TO TAKE OVER A CAR BY DEPRESSING THE GAS PEDAL, FOLLOWED BY NO POWER RESPONSE IN MIDDLE OF THE OVERTAKING. DURING THESE EPISODES THE ENGINE BEGAN OSCILLATING CRAZILY BETWEEN REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY (FROM 7000 TO 10000 RPM) AND DECREASING WITHOUT CONTROL WITHOUT NOT POWER RESPONSE. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THIS FAILURE PUT ME IN A HIGH RISK DURING THETAKING OVER IN THE HIGHWAY AS POWER DID NOT RESPONSE AND I ALMOST COLLIDED TWICE THE VEHICLE IS IN THE SERVICE SHOP FROM THE DEALER AND HAS NOT BEEN REPAIRED AT THIS TIME. FIRST DEALER DIAGNOSTIC MENTIONED THAT IT WAS A MATTER OF REPROGRAMMING THE CAR'S COMPUTER SYSTEMS HOWEVER PROBLEM REMAINED AND THEY RETAINED THE CAR FOR FURTHER INVESTIGATION GIVING A SECOND DIAGNOSTIC OF BODY VALVE¦S TRANSMISSION PROBLEM. FORD MENTIONED THAT NEW BODY VALVES WILL BE AVAILABLE BY MARCH THE 31ST, I HAVE NOT DATE FROM FORD AND DEALER WHEN CAR WILL BE TOTALLY REPAIRED AND IF THIS IS THE REAL SOLUTION.
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Feb 24, 2010 - Colonial Heights, VA - Power Train
WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS.
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Jan 12, 2010 - Beverly Hills , MI - Automatic Transmission
TL CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE. THE ENGINE BEGAN TO REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 3,077. UPDATED 02/02/10 THE CONSUMER STATED HE HAS EXPERIENCED A PROBLEM WITH DELAYED ACCELERATION. THE DELAY WAS ALWAYS FOLLOWED BY A DELAYED ROUGH SHIFT. THE TRANSMISSION WOULD ALWAYS SLAM INTO GEAR AFTER ACCELERATION HESITATION. UPDATED 02/05/10.
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Sep 29, 2009 - Mentor, OH - Automatic Transmission
TL CONTACT OWNS A 2010 FORD FUSION. WHEN ACCELERATING UPHILL, THE VEHICLE ROLLED BACKWARDS. AS A CONSEQUENCE, HIS RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE IS CONCERNED THAT THE TRANSMISSION HAS FAILED. THE FAILURE AND CURRENT MILEAGES WERE 200.
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Sep 15, 2009 - Evansville, IN - Automatic Transmission
TROUBLE STARTING LIKE THE STARTER IS DEFECTIVE, BUT THAT DOESN'T SEEM TO BE THE PROBLEM. AUTOMATIC TRANSMISSION THAT JERKS WHEN SHIFTING.
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