Auto Recalls for Consumers

VOLKSWAGEN CC - 2010 VOLKSWAGEN CC Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 48 complaints filed for the 2010 VOLKSWAGEN CC

Below is a list of complaints & problems filed against the 2010 VOLKSWAGEN CC. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 VOLKSWAGEN CC, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (1) Engine And Engine Cooling (3) Power Train (26) Steering (5) Unknown Or Other (4)
Electrical System (3) Fuel Propulsion System (1) Seats (1) Structure (2) Vehicle Speed Control (2)
Engine (5) Fuel System Gasoline (4) Service Brakes Hydraulic (3) Tires (1) Wheels (1)

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ComplaintDescription

STEERING

6/18/2015 - ALEXANDRIA, VA
VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. I AM AWARE OF SEVERAL OTHER VW/AUDI MODELS (A4, CC, PASSAT, JETTA, GTI) EXPERIENCING THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE AND HAS REFUSED TO PUT OUT A RECALL OR FIX THE ISSUE UNDER WARRANTY OR GOOD WILL. AS PER DEALER RECOMMENDATION, IF THE ISSUE GOES UNFIXED COULD RESULT IN A FATAL ACCIDENT DUE TO POTENTIALLY LOSING COMPLETE STEERING WITHOUT ANY WARNING. WAS TOLD BY DEALERSHIP THAT I NEED TO REPLACE THE WHOLE STEERING ASSEMBLY. THE VEHICLE IS BARELY 5YRS OLD AND LESS THAN 70K MILES. I HAVE FOUND SEVERAL ONLINE POSTS IN FORUMS FROM DRIVERS WHO HAVE EXPERIENCED SIMILAR IF NOT MORE CATASTROPHIC INCIDENTS WHERE THEY LOST COMPLETE STEERING CONTROL (FOUND IN VARIOUS VW/AUDI FORUMS). WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS. WILL ALSO EXPERIENCE VIBRATION OR NOTICEABLE FEEDBACK IN STEERING WHEEL AT HIGHWAY SPEEDS (50MPH +) SIMILAR TO TIE-ROD END LINKS GOING BAD. OR WILL FEEL NOTICEABLE FEED BACK WHILE TAKING A SLOW CORNER WHEN WHEEL IS HELD OR TURNED TO LEFT (AS IN GETTING ON OR OFF AN EXIT RAMP). I HAVE FILED A COMPLAINT WITH VW BUT THEY WILL NOT RESOLVE OR HELP CONTRIBUTE TO THE REPAIRS CLAIMING THAT VEHICLE IS OUT OF WARRANTY. HOWEVER, STEERING SYSTEMS SHOULD NOT FAIL IN SUCH AN EARLY STAGE OF A VEHICLE'S LIFE UNLESS WORKMANSHIP AND QUALITY ARE SUB-PAR.

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STEERING

4/14/2015 - SUNRISE, FL
THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, A POPPING NOISE EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL SLIGHTLY SEIZED. THE STEERING WHEEL BEGAN TO TURN INDEPENDENTLY. THE CONTACT CONTINUED TO DRIVE WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

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POWER TRAIN

3/19/2015 - SAN DIEGO, CA
CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER.

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ELECTRICAL SYSTEM

3/19/2015 - SAN DIEGO, CA
CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER.

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UNKNOWN OR OTHER

3/19/2015 - SAN DIEGO, CA
CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER.

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UNKNOWN OR OTHER

3/18/2015 - ANDOVER, MA
WHEN ATTEMPTING TO START THE VEHICLE, PLACING THE KEY INTO THE IGNITION, THERE IS A DELAYED START, OR NO START CONDITION. A MESSAGE APPEARS IN THE VEHICLE DISPLAY SCREEN "DEFECTIVE STEERING COLUMN LOCK". THE VEHICLE IS DISABLED AND UNABLE TO START. THIS IS AN UNSAFE CONDITION FOR MANUAL TRANSMISSION VEHICLES, IF STALLING OCCURS WHILE IN AN INTERSECTION, AND THE OPERATOR IS UNABLE TO RE-START THE ENGINE, AND THE STEERING WHEEL LOCKS.

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STEERING

3/18/2015 - ANDOVER, MA
WHEN ATTEMPTING TO START THE VEHICLE, PLACING THE KEY INTO THE IGNITION, THERE IS A DELAYED START, OR NO START CONDITION. A MESSAGE APPEARS IN THE VEHICLE DISPLAY SCREEN "DEFECTIVE STEERING COLUMN LOCK". THE VEHICLE IS DISABLED AND UNABLE TO START. THIS IS AN UNSAFE CONDITION FOR MANUAL TRANSMISSION VEHICLES, IF STALLING OCCURS WHILE IN AN INTERSECTION, AND THE OPERATOR IS UNABLE TO RE-START THE ENGINE, AND THE STEERING WHEEL LOCKS.

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UNKNOWN OR OTHER

1/1/2015 - MONTGOMERY, AL
AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR.

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VEHICLE SPEED CONTROL

1/1/2015 - MONTGOMERY, AL
AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR.

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ENGINE

1/1/2015 - MONTGOMERY, AL
AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR.

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