Auto Recalls for Consumers

VOLKSWAGEN JETTA - 2010 VOLKSWAGEN JETTA Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 720 complaints filed for the 2010 VOLKSWAGEN JETTA

Below is a list of complaints & problems filed against the 2010 VOLKSWAGEN JETTA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 VOLKSWAGEN JETTA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (24) Equipment (17) Fuel System Other (1) Service Brakes (14) Unknown Or Other (26)
Communications (4) Equipment Adaptive (6) Interior Lighting (2) Service Brakes Hydraulic (6) Vehicle Speed Control (28)
Electrical System (188) Exterior Lighting (15) Latches Locks Linkages (11) Steering (6) Visibility (10)
Electronic Stability Control (7) Fuel Propulsion System (107) Power Train (96) Structure (16) Visibility Wiper (2)
Engine (101) Fuel System Diesel (166) Seat Belts (10) Suspension (7) Wheels (2)
Engine And Engine Cooling (74) Fuel System Gasoline (34) Seats (2) Tires (8)

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ComplaintDescription

SERVICE BRAKES

6/14/2017 - THOUSAND OAKS, CA
MY DAUGHTER HAS BEEN DRIVING HER 2010 JETTA SINCE JUNE 2010 (PURCHASED NEW). UNTIL THE END OF 2016 SHE COMPLAINED THAT HER CAR STARTED RUNNING UNSMOOTH, JERKY, THE VSC WARNING LIGHT ON/OFF RANDOMLY, UNABLE TO GO FASTER THAN 60 MPH ON THE FREEWAY WHILE THE CAR WAS SHAKING VIOLENTLY AND THE ENGINE REVVING AGGRESSIVELY. I VERIFIED HER CAR DRIVING CONDITION MYSELF. I WAS TRAVELING ABOVE 70 MPH ON A 65-MPH FREEWAY ZONE. SUDDENLY THE CAR STARTED TO SHAKE VIOLENTLY AS IF ALL WHEELS WERE SEVERELY OFF-BALANCED. IGNORING MY ACCELERATOR PEDAL, I COULD BARELY DRIVE ABOVE 45 MPH. I FELT VERY UNSAFE IN THE MIDDLE OF THE ROAD AND PREPARED TO BE HIT BY ANOTHER CAR AT ANY MOMENT. TO ACHIEVE A DESIRED QUICK BRAKE PEDAL RESPONSE ON VOLKSWAGEN VEHICLES, THE DESIGN ENGINEERS OPTED TO INCREASE THE ASSEMBLY INTERFERENCE BETWEEN THE BRAKE MASTER CYLINDER AND THE BOOSTER INSTEAD TO REDUCE THE BRAKE PEDAL TO THE MASTER CYLINDER PISTON TRAVEL RATIO. THEY REDUCED THE CLEARANCES FROM THE MASTER CYLINDER PISTON SEALS TO THE BRAKE FLUID SUPPLY/RETURN PORTS SO THAT THE CAR BRAKES CAN BE ACTIVATED WITH SHORTER BRAKE PEDAL STROKE. AS THE RESULTS, UNDER ASSEMBLY DIMENSIONAL TOLERANCE STACK-UPS, SOME CARS WERE BUILT WITH THE BRAKE FLUID SUPPLY/RETURN PORTS PARTIALLY OR FULLY COVERED BY THE PISTON SEALS AT THE VOLKSWAGEN FACTORIES. WHEN THE THERMALLY EXPANDED BRAKE FLUID CANNOT FLOW BACK TO RESERVOIR THROUGH THE FULLY COVERED SUPPLY/RETURN PORTS EASILY, THE FLUID WILL EXPAND BRAKE CALIBER PISTONS PUSHING THE BRAKE PADS AGAINST THE ROTORS RESULTING BRAKE DRAGGING. WHEN A MOVING CAR+S ENGINE CANNOT OVERCOME WITH THE BRAKE DRAGGING FRICTIONS, THE CAR DRIVER WILL LOSE HIS/HER CONTROL TO THE VEHICLE SPEED. THE O-RING SWELL DUE TO AGING MADE THE JETTA WORSE. HTTP://WWW.VW-RESOURCE.COM/ADJSTROD.HTML HTTP://BLOG.CARANDDRIVER.COM/WHAT-EXACTLY-DOES-VOLKSWAGEN-MEAN-BY-GERMAN-ENGINEERING-ANYWAY/

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ELECTRICAL SYSTEM

6/11/2017 - WHEELING, IL
AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY PREMIUM 8 TOUCH SCREEN RADIO (SN: VWZ4Z7J3024044) STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS PRIOR TO THE FAILURE. I HAVE BEEN TAKING A GREAT CARE OF MY JETTA WHICH HAS VERY LOW MILES (33K) AND I NEVER HAVE HAD A RADIO FAIL IN ANY MY PREVIOUS CARS, ONE OF THEM WAS ALSO A VW CAR. MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME $600 FOR A REFURBISHED RADIO PLUS $70 FOR THE INSTALLATION. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010-2011 MODEL YEAR. UNFORTUNATELY VOLKSWAGEN HAS DONE NOTHING TO ISSUE RECALL. THE CAR HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK BECAUSE OF THE RADIO AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.

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ENGINE

6/7/2017 - NAPERVILLE, IL
ENGINE OF MY CAR CAUGHT FIRE AFTER A SHORT DRIVE, LUCKILY MY DAUGHTER WAS ABLE TO PULL IT ON OUR DRIVE WAY AND MOVE AWAY SAFELY BEFORE ENGINE CAUGHT FIRE. WE HAD TO CALL FIRE DEPARTMENT TO PUT OFF THE FIRE.

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ELECTRONIC STABILITY CONTROL

6/6/2017 - GREENWOOD, SC
BRAKES WILL LOCK AT TIMES. PEDAL WILL GO TO FLOOR AT TIMES. RECALL ISSUED FOR OTHER JETTAS WITH SIMILAR PROBLEMS, WHY NOT MINE?

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SERVICE BRAKES

6/6/2017 - GREENWOOD, SC
BRAKES WILL LOCK AT TIMES. PEDAL WILL GO TO FLOOR AT TIMES. RECALL ISSUED FOR OTHER JETTAS WITH SIMILAR PROBLEMS, WHY NOT MINE?

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ELECTRICAL SYSTEM

5/31/2017 - CLINTON, LA
THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.

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AIR BAGS

5/31/2017 - CLINTON, LA
THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.

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SERVICE BRAKES

5/31/2017 - CLINTON, LA
THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.

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ENGINE

5/13/2017 - ALBUQUERQUE, NM
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.

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UNKNOWN OR OTHER

5/13/2017 - ALBUQUERQUE, NM
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.

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