Auto Recalls for Consumers

CHEVROLET EQUINOX - 2011 CHEVROLET EQUINOX Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 268 complaints filed for the 2011 CHEVROLET EQUINOX

Below is a list of complaints & problems filed against the 2011 CHEVROLET EQUINOX. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET EQUINOX, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (23) Equipment (5) Fuel System Gasoline (8) Service Brakes (9) Unknown Or Other (12)
Electrical System (33) Equipment Adaptive (1) Fuel System Other (1) Service Brakes Hydraulic (3) Vehicle Speed Control (25)
Electronic Stability Control (30) Exterior Lighting (1) Power Train (55) Steering (16) Visibility (3)
Engine (98) Fuel Propulsion System (15) Seat Belts (7) Structure (8) Visibility Wiper (9)
Engine And Engine Cooling (26) Fuel System Diesel (1) Seats (6) Tires (2) Wheels (3)

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ComplaintDescription

ENGINE

4/29/2016 - SOUTH LYON, MI
EXCESSIVE OIL CONSUMPTION. 1QT PER 1,250 MILES. NEEDS MAJOR ENGINE REPAIRS AT LESS THAN 86,000 MILES. I'VE HEARD THAT IF ALLOWED TO CONTINUE THAT ENGINE CAN STALL WHILE DRIVING. THIS COULD BE A DANGEROUS CONDITION IF STALLING WHILE TRAVELLING AT MAXIMUM HIGHWAY SPEEDS. DRIVER COULD LOSE STEERING CONTROL.

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POWER TRAIN

4/27/2016 - GOULDSBORO, ME
THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, A LOUD BANGING NOISE WAS HEARD UNDER THE HOOD OF THE VEHICLE WHEN THE GEARS WERE SHIFTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND ENGINE CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 72,000.

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ENGINE

4/27/2016 - GOULDSBORO, ME
THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, A LOUD BANGING NOISE WAS HEARD UNDER THE HOOD OF THE VEHICLE WHEN THE GEARS WERE SHIFTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND ENGINE CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 72,000.

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ENGINE

4/18/2016 - COMMACK, NY
MY 2011 EQUINOX HAD A LOUD BANGING SOUND IN THE ENGINE. THE OIL WAS CHANGED AT 104K AND IS NOW AT 109K. CAR BROKE DOWN IN DRIVEWAY. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY COULD FIND A LEAK OR BURNING OF OIL. THEY STATED THAT THERE WAS NOT ONE DROP OF OIL LEFT AND THE TIMING CHAIN AND GUIDES WERE RUINED. THE DEALERSHIP BLAMED JIFFY LUBE BY SAYING THEY DID NOT PUT SUFFICIENT OIL IN THE CAR; AND JIFFY LUBE BLAMED CHEVROLET STATING THEY KNOW THEY HAVE ENGINE ISSUES IN THIS MODEL (THE CARS "EAT" OIL) THE DEALERSHIP SAID THAT CORPORATE HEADQUARTERS WANT TO OPEN THE MOTOR UP FOR 2K TO SEE IF IT IS A DEFECT IN THE MODEL. I AM NOT WILLING TO PAY THIS. TWO YEARS AGO THEY HAD TO REBUILD THE CYLINDER HEAD BECAUSE OF A MANUFACTURERS DEFECT.

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UNKNOWN OR OTHER

4/17/2016 - LOWELL, IN
THE HEADRESTS ON THIS CAR PUSH MY HEAD SO FAR FORWARD THAT I HAVE TERRIBLE PAIN WHILE DRIVING. I ALSO CANNOT SEE WHERE I AM GOING DUE TO THE EXTREME ANGLE OF MY HEAD JUTTING FORWARD. NOT TOO SAFE--ANY REASONABLE PERSON CAN FIGURE THIS OUT. IN ADDITION, THE CAR IS BURNING EXCESSIVE OIL. ALSO, WHEN TRYING TO ACCELERATE AFTER SLOWING DOWN IN HEAVY TRAFFIC, IT BOGS. AGAIN, NOT VERY SAFE. THIS CAR IS A PIECE OF CRAP--NEVER AGAIN WILL I GET A CHEVROLET. THIS HAPPENS ALL THE TIME!!

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SEATS

4/17/2016 - LOWELL, IN
THE HEADRESTS ON THIS CAR PUSH MY HEAD SO FAR FORWARD THAT I HAVE TERRIBLE PAIN WHILE DRIVING. I ALSO CANNOT SEE WHERE I AM GOING DUE TO THE EXTREME ANGLE OF MY HEAD JUTTING FORWARD. NOT TOO SAFE--ANY REASONABLE PERSON CAN FIGURE THIS OUT. IN ADDITION, THE CAR IS BURNING EXCESSIVE OIL. ALSO, WHEN TRYING TO ACCELERATE AFTER SLOWING DOWN IN HEAVY TRAFFIC, IT BOGS. AGAIN, NOT VERY SAFE. THIS CAR IS A PIECE OF CRAP--NEVER AGAIN WILL I GET A CHEVROLET. THIS HAPPENS ALL THE TIME!!

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ENGINE

4/17/2016 - LOWELL, IN
THE HEADRESTS ON THIS CAR PUSH MY HEAD SO FAR FORWARD THAT I HAVE TERRIBLE PAIN WHILE DRIVING. I ALSO CANNOT SEE WHERE I AM GOING DUE TO THE EXTREME ANGLE OF MY HEAD JUTTING FORWARD. NOT TOO SAFE--ANY REASONABLE PERSON CAN FIGURE THIS OUT. IN ADDITION, THE CAR IS BURNING EXCESSIVE OIL. ALSO, WHEN TRYING TO ACCELERATE AFTER SLOWING DOWN IN HEAVY TRAFFIC, IT BOGS. AGAIN, NOT VERY SAFE. THIS CAR IS A PIECE OF CRAP--NEVER AGAIN WILL I GET A CHEVROLET. THIS HAPPENS ALL THE TIME!!

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POWER TRAIN

4/17/2016 - AKRON, OH
PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 36,000 MILES. AT THIS MOMENT I HAVE 63,000 MILES. PAST COUPLE MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF KNOCKING TYPE SOUND, AND A HESISTANT DURING ACCELERATING AND SO ROUGH. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. TODAY I WAS DRIVING UP A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT UP THE ROAD. THERE WAS A HESISTATION THEN IT STOPPED IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION OFF.WAITED A FEW SECONDS AND IT STARTED BACK UP. I DROVE FAST HOME AND TURNED ONTO MY STREET AND IT STARTED TO SLOW DOWN AND NOT ACCELERATE. IT WAS STILL RUNNING BUT DIDNT GO ANYWHERE. I TURNED IT OFF AGAIN FOR A FEW MINUTES. IT STARTED UP I DROVE IT INTO MY DRIVEWAY. THE ENGINE LIGHT CAME ON AND IT SHUTOFF. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 63,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCE. WORK, SCHOOL AND HOME. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION. I HAVE ALWAYS BOUGHT CHEVY AND THIS IS THE FIRST MAJOR ISSUE. THEY NEED A RECALL ON THIS. CAN SOMEONE HELP. I DO NOT HAVE A WARRANTY ANYMORE. IM A SINGLE MOM OF 2 AND CAN NOT AFFORD THIS. THE CRAZY THING IS. I RECEIVED A NOTICE IN THE MAIL ABOUT THIS ISSUE A FEW MONTHS BACK. I CHUCKLED AND SAID NOT MY CAR AND THREW IT AWAY NOW LOOK AT ME.

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VEHICLE SPEED CONTROL

4/17/2016 - AKRON, OH
PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 36,000 MILES. AT THIS MOMENT I HAVE 63,000 MILES. PAST COUPLE MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF KNOCKING TYPE SOUND, AND A HESISTANT DURING ACCELERATING AND SO ROUGH. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. TODAY I WAS DRIVING UP A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT UP THE ROAD. THERE WAS A HESISTATION THEN IT STOPPED IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION OFF.WAITED A FEW SECONDS AND IT STARTED BACK UP. I DROVE FAST HOME AND TURNED ONTO MY STREET AND IT STARTED TO SLOW DOWN AND NOT ACCELERATE. IT WAS STILL RUNNING BUT DIDNT GO ANYWHERE. I TURNED IT OFF AGAIN FOR A FEW MINUTES. IT STARTED UP I DROVE IT INTO MY DRIVEWAY. THE ENGINE LIGHT CAME ON AND IT SHUTOFF. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 63,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCE. WORK, SCHOOL AND HOME. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION. I HAVE ALWAYS BOUGHT CHEVY AND THIS IS THE FIRST MAJOR ISSUE. THEY NEED A RECALL ON THIS. CAN SOMEONE HELP. I DO NOT HAVE A WARRANTY ANYMORE. IM A SINGLE MOM OF 2 AND CAN NOT AFFORD THIS. THE CRAZY THING IS. I RECEIVED A NOTICE IN THE MAIL ABOUT THIS ISSUE A FEW MONTHS BACK. I CHUCKLED AND SAID NOT MY CAR AND THREW IT AWAY NOW LOOK AT ME.

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ENGINE

4/17/2016 - AKRON, OH
PURCHASED MY 2011 CHEVY EQUINOX IN MARCH 2014 AT 36,000 MILES. AT THIS MOMENT I HAVE 63,000 MILES. PAST COUPLE MONTHS OR SO I HAVE HAD MANY ISSUES WITH MY VEHICLE. THERE WAS A TICKING FOR A PERIOD OF TIME AFTER PARKING AND SHUTTING OFF THE VEHICLE, A ROUGH/LOUD RUNNING OF THE ENGINE, INCONSISTENT TIMES OF KNOCKING TYPE SOUND, AND A HESISTANT DURING ACCELERATING AND SO ROUGH. WHEN WE INQUIRED ABOUT THESE THINGS FROM THE DEALER WE PURCHASED FROM WE WERE TOLD THAT EVERYTHING WAS 'NORMAL' AND THAT'S WHAT A CHEVY SOUNDS LIKE. TODAY I WAS DRIVING UP A 30 MPH ROAD AND COULD NOT ACCELERATE OVER 20 MPH GOING STRAIGHT UP THE ROAD. THERE WAS A HESISTATION THEN IT STOPPED IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION OFF.WAITED A FEW SECONDS AND IT STARTED BACK UP. I DROVE FAST HOME AND TURNED ONTO MY STREET AND IT STARTED TO SLOW DOWN AND NOT ACCELERATE. IT WAS STILL RUNNING BUT DIDNT GO ANYWHERE. I TURNED IT OFF AGAIN FOR A FEW MINUTES. IT STARTED UP I DROVE IT INTO MY DRIVEWAY. THE ENGINE LIGHT CAME ON AND IT SHUTOFF. THIS APPEARS TO BE A CONSISTENT PROBLEM IN THIS TYPE OF VEHICLE FROM WHAT I HAVE NOW FOUND AND SOMETHING THAT SHOULD NOT HAPPEN WITH ONLY 63,000 MILES ON IT. I DO NOT DRIVE LONG DISTANCE. WORK, SCHOOL AND HOME. I AM EXTREMELY FRUSTRATED WITH THE ENTIRE SITUATION. I HAVE ALWAYS BOUGHT CHEVY AND THIS IS THE FIRST MAJOR ISSUE. THEY NEED A RECALL ON THIS. CAN SOMEONE HELP. I DO NOT HAVE A WARRANTY ANYMORE. IM A SINGLE MOM OF 2 AND CAN NOT AFFORD THIS. THE CRAZY THING IS. I RECEIVED A NOTICE IN THE MAIL ABOUT THIS ISSUE A FEW MONTHS BACK. I CHUCKLED AND SAID NOT MY CAR AND THREW IT AWAY NOW LOOK AT ME.

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