Auto Recalls for Consumers

CHEVROLET EQUINOX - 2011 CHEVROLET EQUINOX Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 212 complaints filed for the 2011 CHEVROLET EQUINOX

Below is a list of complaints & problems filed against the 2011 CHEVROLET EQUINOX. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET EQUINOX, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (20) Equipment (3) Fuel System Other (1) Service Brakes Hydraulic (3) Vehicle Speed Control (19)
Electrical System (26) Equipment Adaptive (1) Power Train (45) Steering (14) Visibility (3)
Electronic Stability Control (26) Fuel Propulsion System (13) Seat Belts (4) Structure (8) Visibility Wiper (3)
Engine (71) Fuel System Diesel (1) Seats (4) Tires (2) Wheels (2)
Engine And Engine Cooling (26) Fuel System Gasoline (8) Service Brakes (9) Unknown Or Other (6)

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ComplaintDescription

ENGINE

6/14/2015 - COLUMBIA , MD
FOR A THIRD TIME IN 2 WEEKS, THE VEHICLE LOSS POWER AND FAILED TO MAINTAIN SPEED. IT WOULD NOT EVEN MOVE FORWARD WHEN GIVEN GAS EVEN THOUGH THE ENGINE CONTINUED RUNNING. THIS TIME, THE CHECK ENGINE LIGHT DID NOT COME ON. THE VEHICLE HAD TO BE TURNED OFF, THEN RE-STARTED, FOR MOVEMENT TO BE REGAINED. THIS HAPPENED IN HEAVY TRAFFIC AND BLOCKED A LANE FOR A COUPLE OF MINUTES, UNTIL I COULD PULL OFF THE ROAD. THIS HAPPENED ON PREVIOUS OCCASIONS AT HIGHWAY SPEED TOO, BUT, WE HAD MORE RECENTLY REPLACED THE THROTTLE BODY UNIT, AS THIS WAS A PRIOR DIAGNOSIS FOR THIS FAILURE CONDITION. NOW, WE'RE NOT SURE THE VEHICLE CAN BE TRUSTED AT ALL.

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FUEL/PROPULSION SYSTEM

6/11/2015 - HAMDEN, CT
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.

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ENGINE

6/11/2015 - HAMDEN, CT
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.

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POWER TRAIN

6/11/2015 - HAMDEN, CT
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.

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ENGINE

6/10/2015 - SPRING, TX
THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS IDLING EXTREMELY ROUGH AND THEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAM SHAFT ACTUATOR SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

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UNKNOWN OR OTHER

6/8/2015 - COLUMBIA, SC
COLUMBIA, SC--I TOOK THE VEHICLE TO THE DEALERSHIP TO REPAIR AN IGNITION ISSUE AND TOLD THEM THAT I WAS HAVING A WHINING-TYPE ENGINE NOISE WHEN I ACCELERATED WHILE THE A/C WAS ON, AND THAT THE A/C WAS STARTING TO LOSE ITS COOLING CAPACITY. THE TECHNICIAN INFORMED ME THAT MY COMPRESSOR WAS GOING OUT, BUT THAT IT WOULD PROBABLY LAST INTO THE SUMMER, BUT BY THE END OF APRIL I HAD TO HAVE IT REPLACED, TO THE TUNE OF $1260. EVEN THOUGH MY CAR WAS OUT OF WARRANTY BECAUSE OF YEARS, IT HAD LESS THAN 28,000 MILES ON IT AT THE TIME OF THE COMPRESSOR FAILURE. I CONTACTED GM AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO SINCE THE VEHICLE WAS BEYOND THEIR 3-YEAR WARRANTY PERIOD. I POSTED THIS ISSUE ON A SITE CALLED REPAIRPAL, AND I HAVE RECEIVED NUMEROUS EMAILS FROM OWNERS WITH THE SAME PROBLEM.

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ENGINE

6/6/2015 - PITTSBURGH, PA
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.

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ELECTRONIC STABILITY CONTROL

6/6/2015 - PITTSBURGH, PA
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.

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POWER TRAIN

6/6/2015 - PITTSBURGH, PA
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.

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ENGINE

5/31/2015 - FRANKLINVILLE , NJ
IN FEBRUARY 2015 THE THROTTLE BODY WAS REPLACED/REPAIRED DUE TO REDUCED ENGINE POWER AND STALLING WHILE DRIVING. ALTHOUGH NO LONGER UNDER WARRANTY, CHEVROLET PICKED UP THE REPAIR COST. SINCE THE REPAIR, THERE HAS BEEN HESITATION IN ACCELERATION. MORE RECENTLY THERE HAS BEEN LOUD ENGINE NOISE (SOUNDS LILE A DIESEL ENGINE), ROUGH IDLING AT A STOP & HESITATION WHEN TURNING OFF THE VEHICLE. IT SOUNDS AND FEELS LIKE THE ENGINE IS GOING TO FALL OUT. THE CHECK ENGINE LIGHT HAS COME ON 2X. I WILL BE SCHEDULING SERVICE.

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