Auto Recalls for Consumers

CHEVROLET HHR - 2011 CHEVROLET HHR Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 138 complaints filed for the 2011 CHEVROLET HHR

Below is a list of complaints & problems filed against the 2011 CHEVROLET HHR. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET HHR, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (27) Exterior Lighting (1) Seat Belts (3) Steering (21) Traction Control System (2)
Electrical System (34) Fuel Propulsion System (3) Seats (2) Structure (19) Unknown Or Other (11)
Electronic Stability Control (20) Latches Locks Linkages (6) Service Brakes (12) Suspension (5) Vehicle Speed Control (5)
Engine (22) Power Train (10) Service Brakes Hydraulic (1) Tires (3) Wheels (3)
Engine And Engine Cooling (1)

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ComplaintDescription

ELECTRONIC STABILITY CONTROL

3/22/2018 - ODESSA, TX
I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, WHEN I BEGAN TO GET THE MESSAGES SERVICE ESC ESC OFF, TRACTION CONTROL OF, ENGINE REDUCED POWER AND NOT TO MENTION ALL MY LIGHTS LIT UP LIKE A CHRISTMAS TREE. ALSO WHEN ALL OF THIS STARTED TO HAPPEN MY VEHICLE JERKS REDUCED SPEED DRASTICALLY AND WAS SHAKING VIGOROUSLY I HURRY UP AND EXITED THE INTERSTATE AND TURNED OFF MY VEHICLE I WAITED A FEW MINUTES AND THE VEHICLE STARTED RIGHT UP 3 MILES OR SO DOWN THE ROAD THE EXACT SAME THING HAPPENED ONLY THIS TIME I WAS TURNING UNTO A BUSY INTERSECTION AND I WAS LEFT STRANDED IN THE MIDDLE OF THE STREET BECAUSE THE CAR WOULD NOT BUDGE I HAD TO END UP GETTING IT TOWED. THIS IS SOMETHING THAT IT'S VERY DANGEROUS AND IF I WOULD HAVE HAD MY KIDS WITH ME I WOULDN'T BE AS CALM AS I AM NOW. I AM LIVID AND OUTRAGED AS TO WHY THIS HAS NOT BEEN RECALLED. HOW MANY COMPLAINTS DOES IT TAKE UNTIL THIS TYPE OF SITUATION GETS ADDRESSED THE WAY IT NEEDS TO? NOW HAVEN'T SPENT OVER $600 MY PROBLEM STILL EXISTS BUT ONLY NOW MY VEHICLE IS INOPERABLE AND PARKED. PLEASE SOMEONE GIVE US ANSWERS THE CORRECT ANSWERS THE ANSWERS WE'VE ALL BEEN SEARCHING FOR AND DO THE RIGHT THING.

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UNKNOWN OR OTHER

3/22/2018 - ODESSA, TX
I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, WHEN I BEGAN TO GET THE MESSAGES SERVICE ESC ESC OFF, TRACTION CONTROL OF, ENGINE REDUCED POWER AND NOT TO MENTION ALL MY LIGHTS LIT UP LIKE A CHRISTMAS TREE. ALSO WHEN ALL OF THIS STARTED TO HAPPEN MY VEHICLE JERKS REDUCED SPEED DRASTICALLY AND WAS SHAKING VIGOROUSLY I HURRY UP AND EXITED THE INTERSTATE AND TURNED OFF MY VEHICLE I WAITED A FEW MINUTES AND THE VEHICLE STARTED RIGHT UP 3 MILES OR SO DOWN THE ROAD THE EXACT SAME THING HAPPENED ONLY THIS TIME I WAS TURNING UNTO A BUSY INTERSECTION AND I WAS LEFT STRANDED IN THE MIDDLE OF THE STREET BECAUSE THE CAR WOULD NOT BUDGE I HAD TO END UP GETTING IT TOWED. THIS IS SOMETHING THAT IT'S VERY DANGEROUS AND IF I WOULD HAVE HAD MY KIDS WITH ME I WOULDN'T BE AS CALM AS I AM NOW. I AM LIVID AND OUTRAGED AS TO WHY THIS HAS NOT BEEN RECALLED. HOW MANY COMPLAINTS DOES IT TAKE UNTIL THIS TYPE OF SITUATION GETS ADDRESSED THE WAY IT NEEDS TO? NOW HAVEN'T SPENT OVER $600 MY PROBLEM STILL EXISTS BUT ONLY NOW MY VEHICLE IS INOPERABLE AND PARKED. PLEASE SOMEONE GIVE US ANSWERS THE CORRECT ANSWERS THE ANSWERS WE'VE ALL BEEN SEARCHING FOR AND DO THE RIGHT THING.

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ENGINE

3/22/2018 - ODESSA, TX
I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, WHEN I BEGAN TO GET THE MESSAGES SERVICE ESC ESC OFF, TRACTION CONTROL OF, ENGINE REDUCED POWER AND NOT TO MENTION ALL MY LIGHTS LIT UP LIKE A CHRISTMAS TREE. ALSO WHEN ALL OF THIS STARTED TO HAPPEN MY VEHICLE JERKS REDUCED SPEED DRASTICALLY AND WAS SHAKING VIGOROUSLY I HURRY UP AND EXITED THE INTERSTATE AND TURNED OFF MY VEHICLE I WAITED A FEW MINUTES AND THE VEHICLE STARTED RIGHT UP 3 MILES OR SO DOWN THE ROAD THE EXACT SAME THING HAPPENED ONLY THIS TIME I WAS TURNING UNTO A BUSY INTERSECTION AND I WAS LEFT STRANDED IN THE MIDDLE OF THE STREET BECAUSE THE CAR WOULD NOT BUDGE I HAD TO END UP GETTING IT TOWED. THIS IS SOMETHING THAT IT'S VERY DANGEROUS AND IF I WOULD HAVE HAD MY KIDS WITH ME I WOULDN'T BE AS CALM AS I AM NOW. I AM LIVID AND OUTRAGED AS TO WHY THIS HAS NOT BEEN RECALLED. HOW MANY COMPLAINTS DOES IT TAKE UNTIL THIS TYPE OF SITUATION GETS ADDRESSED THE WAY IT NEEDS TO? NOW HAVEN'T SPENT OVER $600 MY PROBLEM STILL EXISTS BUT ONLY NOW MY VEHICLE IS INOPERABLE AND PARKED. PLEASE SOMEONE GIVE US ANSWERS THE CORRECT ANSWERS THE ANSWERS WE'VE ALL BEEN SEARCHING FOR AND DO THE RIGHT THING.

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STEERING

3/12/2018 - CONWAY, MO
MY 2011 HHR HAS STARTED ACTING UP BY THROWING OUT THE REDUCED ENGINE POWER LIGHT, ESC LIGHT AND SERVICE TRACTION LIGHT. THIS WILL HAPPEN WHEN IN PARK(WHEN WARNING UP THE VEHICLE) AND WHEN IM DRIVING. IT SEEMS TO HAPPEN MORE IN COLD WEATHER. WHEN IT HAPPENS IT REDUCES THE SPEED DOWN TO 25MPH AND LURCHES FORWARD AND SOUNDS HORRIBLE! I HAVE HAD THIS HAPPEN WHEN DRIVING DOWN A HIGHWAY AND THE INTERSTATE (LUCKILY I WAS IN THE RIGHT LANE AND ABLE TO GET THE SHOULDER SAFELY. THERE IS NO WARNING WHEN IT IS ABOUT TO HAPPEN. IT ALSO WILL DO IT WHILE STOPPED WAITING FOR A STOP LIGHT TO CHANGE. IT WILL THROW ON THE CHECK ENGINE LIGHT AND WE HAVE CHECKED THE CODES AND CHANGED WHAT IT SAID NEEDED CHANGE BUT THAT DID NOT WORK. FROM WHAT I HAVE LOOKED UP IT LOOKS LIKE PEOPLE ARE HAVING ALL SORTS OF ISSUES WITH THIS BUT NO ONE HAS FOUND A SOLUTION. THERE NEEDS TO BE A SOLUTION BECAUSE SPENDING HUNDREDS OF DOLLARS FOR IT NOT TO FIX IT IS NOT RIGHT.

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ELECTRICAL SYSTEM

3/12/2018 - CONWAY, MO
MY 2011 HHR HAS STARTED ACTING UP BY THROWING OUT THE REDUCED ENGINE POWER LIGHT, ESC LIGHT AND SERVICE TRACTION LIGHT. THIS WILL HAPPEN WHEN IN PARK(WHEN WARNING UP THE VEHICLE) AND WHEN IM DRIVING. IT SEEMS TO HAPPEN MORE IN COLD WEATHER. WHEN IT HAPPENS IT REDUCES THE SPEED DOWN TO 25MPH AND LURCHES FORWARD AND SOUNDS HORRIBLE! I HAVE HAD THIS HAPPEN WHEN DRIVING DOWN A HIGHWAY AND THE INTERSTATE (LUCKILY I WAS IN THE RIGHT LANE AND ABLE TO GET THE SHOULDER SAFELY. THERE IS NO WARNING WHEN IT IS ABOUT TO HAPPEN. IT ALSO WILL DO IT WHILE STOPPED WAITING FOR A STOP LIGHT TO CHANGE. IT WILL THROW ON THE CHECK ENGINE LIGHT AND WE HAVE CHECKED THE CODES AND CHANGED WHAT IT SAID NEEDED CHANGE BUT THAT DID NOT WORK. FROM WHAT I HAVE LOOKED UP IT LOOKS LIKE PEOPLE ARE HAVING ALL SORTS OF ISSUES WITH THIS BUT NO ONE HAS FOUND A SOLUTION. THERE NEEDS TO BE A SOLUTION BECAUSE SPENDING HUNDREDS OF DOLLARS FOR IT NOT TO FIX IT IS NOT RIGHT.

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ENGINE

3/12/2018 - CONWAY, MO
MY 2011 HHR HAS STARTED ACTING UP BY THROWING OUT THE REDUCED ENGINE POWER LIGHT, ESC LIGHT AND SERVICE TRACTION LIGHT. THIS WILL HAPPEN WHEN IN PARK(WHEN WARNING UP THE VEHICLE) AND WHEN IM DRIVING. IT SEEMS TO HAPPEN MORE IN COLD WEATHER. WHEN IT HAPPENS IT REDUCES THE SPEED DOWN TO 25MPH AND LURCHES FORWARD AND SOUNDS HORRIBLE! I HAVE HAD THIS HAPPEN WHEN DRIVING DOWN A HIGHWAY AND THE INTERSTATE (LUCKILY I WAS IN THE RIGHT LANE AND ABLE TO GET THE SHOULDER SAFELY. THERE IS NO WARNING WHEN IT IS ABOUT TO HAPPEN. IT ALSO WILL DO IT WHILE STOPPED WAITING FOR A STOP LIGHT TO CHANGE. IT WILL THROW ON THE CHECK ENGINE LIGHT AND WE HAVE CHECKED THE CODES AND CHANGED WHAT IT SAID NEEDED CHANGE BUT THAT DID NOT WORK. FROM WHAT I HAVE LOOKED UP IT LOOKS LIKE PEOPLE ARE HAVING ALL SORTS OF ISSUES WITH THIS BUT NO ONE HAS FOUND A SOLUTION. THERE NEEDS TO BE A SOLUTION BECAUSE SPENDING HUNDREDS OF DOLLARS FOR IT NOT TO FIX IT IS NOT RIGHT.

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ELECTRONIC STABILITY CONTROL

3/10/2018 - BEND, OR
IT HAPPENS WHEN THE CAR IS IDLING AT A STOP LIGHT OR WHEREVER IT ALSO HAPPENS WHEN I+M DRIVING. IT GETS A SURGE OF POWER AND STARTS RUNNING RUFF. THE CAR SHAKES ALL THE LIGHTS ON THE DASH COME ON, SERVICE ESC, SERVICE TRACTION, ESC OFF, ENG POWER REDUCED. AT THIS POINT THERE IS NO POWER. I FIND A SAFE PLACE TO PULL OVER AND SHUT THE ENGINE OFF, WAIT A FEW MINUTES AND RESTART THE ENGINE THEN IT+S FINE AGAIN EXCEPT THE ENGINE SYMBOL STAYS ON. THE CHEVY DEALER HOOKED IT TO THE COMPUTER AND SAID IT+S MISFIRING ON ALL FOUR CYCLINDERS, BUT THEY SAID THEY DON+T KNOW WHAT THE PROBLEM IS.

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SERVICE BRAKES

3/8/2018 - HARVEST, AL
THE BRACKS ARE COMING WHILE DRIVING DOWN ROAD..THEY COME ON ALL BY THEMSELVES..ITS SAYS ABS ON...IT GRABS AND PULLS TO THE LEFT LIKE THE LEFT SIDE BRAKES ARE CATCHING..DRIVING ON DRY PAVEMENT..

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FUEL/PROPULSION SYSTEM

2/1/2018 - SYCAMORE, IL
FUEL LINE LEAK DUE TO RUST HAD TO BE REPLACED.

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UNKNOWN OR OTHER

11/23/2017 - ORLANDO, FL
BOTH FRONT INSIDE DOOR HANDLES BROKE OFF ON SEPARATE OCCASIONS. THE ONLY WAY OUT WAS TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE. THE SITUATION COULD BE AN EXTREME HAZARD SHOULD THE VEHICLE BE ON FIRE OR UNDER WATER. WHAT IF IN A COLD CLIMATE THE WINDOW WAS FROZE? WHAT IF THE VEHICLE WAS IN AN ACCIDENT AND WOULDN'T START THEREFORE THE WINDOW WOULDN'T WORK. WHAT IF A ELDERLY PERSON OR A CHILD WAS IN THE PASSENGER SEAT AND WAS UNABLE TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE? INTERNET RESEARCH SHOWS NUMEROUS OTHER INCIDENTS OF THE SAME PROBLEM. THE POTENTIAL FOR LIFE AND DEATH IS LIKELY, NOT TO MENTION NEARLY $600 FOR REPAIRS. VEHICLES ARE EQUIPPED WITH DOOR HANDLES FOR A PURPOSE.

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