Auto Recalls for Consumers

CHEVROLET HHR - 2011 CHEVROLET HHR Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 71 complaints filed for the 2011 CHEVROLET HHR

Below is a list of complaints & problems filed against the 2011 CHEVROLET HHR. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET HHR, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (18) Engine And Engine Cooling (1) Seats (2) Steering (16) Tires (3)
Electrical System (17) Latches Locks Linkages (2) Service Brakes (8) Structure (7) Unknown Or Other (8)
Electronic Stability Control (14) Power Train (5) Service Brakes Hydraulic (1) Suspension (5) Wheels (3)
Engine (9) Seat Belts (3)

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ComplaintDescription

STEERING

1/27/2015 - OMAHA, NE
BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE.

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SEAT BELTS

1/27/2015 - OMAHA, NE
BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE.

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ENGINE

1/26/2015 - HEMLOCK, MI
I WAS DRIVING 55MPH WHEN MY REDUCED POWER LIGHT CAME ON AND MY CAR WOULDN'T GO OVER 40 MPH WITH MY GAS PEDAL ALL THE WAY TO THE FLOOR. THE NEXT DAY PULLED THE BATTERY CABLE AND LET IT RESET. DROVE FINE FOR 3 MILES AND THEN DID THE SAME THING. REDUCED POWER CAME ON AND WOULDN'T GO OVER 40MPH. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND YOUR CAR SUDDENLY SLOWS DOWN AND THERE ARE CARS BEHIND YOU AND YOU CAN'T GET OVER!

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SERVICE BRAKES

1/13/2015 - OLATHE, KS
WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011.

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ELECTRONIC STABILITY CONTROL

1/13/2015 - OLATHE, KS
WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011.

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UNKNOWN OR OTHER

1/13/2015 - OLATHE, KS
WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011.

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ELECTRICAL SYSTEM

1/8/2015 - ODESSA, TX
THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.

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POWER TRAIN

1/8/2015 - ODESSA, TX
THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.

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AIR BAGS

1/3/2015 - LAWRENCEVILLE, GA
MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTABLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE.

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UNKNOWN OR OTHER

1/3/2015 - LAWRENCEVILLE, GA
MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTABLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE.

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