Auto Recalls for Consumers

CHEVROLET HHR - 2011 CHEVROLET HHR Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 55 complaints filed for the 2011 CHEVROLET HHR

Below is a list of complaints & problems filed against the 2011 CHEVROLET HHR. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET HHR, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (16) Engine And Engine Cooling (1) Seats (2) Steering (12) Tires (1)
Electrical System (15) Latches Locks Linkages (2) Service Brakes (5) Structure (7) Unknown Or Other (3)
Electronic Stability Control (12) Power Train (3) Service Brakes Hydraulic (1) Suspension (5) Wheels (3)
Engine (5) Seat Belts (2)

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ComplaintDescription

SERVICE BRAKES

8/12/2014 - LAKESIDE, OR
THE CONTACT OWNS A 2011 CHEVROLET HHR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. EXCESSIVE FORCE NEEDED TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE DRIVER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DRIVER SIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

8/12/2014 - LAKESIDE, OR
THE CONTACT OWNS A 2011 CHEVROLET HHR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. EXCESSIVE FORCE NEEDED TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE DRIVER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DRIVER SIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

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ELECTRICAL SYSTEM

8/5/2014 - ORLANDO, FL
THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.

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SERVICE BRAKES

8/5/2014 - ORLANDO, FL
THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.

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ELECTRICAL SYSTEM

8/3/2014 - AURORA, CO
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START

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ELECTRONIC STABILITY CONTROL

8/3/2014 - AURORA, CO
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START

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STEERING

8/3/2014 - AURORA, CO
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START

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ELECTRONIC STABILITY CONTROL

7/23/2014 - RIALTO, CA
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALLL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITAIL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLACATE STALL AND DETERIMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS.

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STEERING

7/23/2014 - RIALTO, CA
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALLL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITAIL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLACATE STALL AND DETERIMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS.

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ELECTRICAL SYSTEM

7/23/2014 - RIALTO, CA
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALLL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITAIL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLACATE STALL AND DETERIMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS.

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