| Complaint | Description |
POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT | 4/29/2015 - AUSTIN, TX
THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE LOCKED AND THE RIM CAUGHT FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS ALSO ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR DIFFERENTIAL CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
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SERVICE BRAKES | 4/20/2015 - MARYSVILLE, CA
THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE PISTONS DISINTEGRATED AND CAUSED THE BRAKES TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
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POWER TRAIN | 3/10/2015 - ALEXANDER, ME
TL CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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ENGINE | 3/9/2015 - ODESSA, TX
TL CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESETTING THE KEY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE CONTROL MODULE FAILED AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
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ELECTRICAL SYSTEM | 3/9/2015 - ODESSA, TX
TL CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESETTING THE KEY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE CONTROL MODULE FAILED AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
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ELECTRICAL SYSTEM | 2/26/2015 - INEZ, TX
THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IT TOOK A LONG TIME TO START THE VEHICLE AND THEN IT STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRATED POWER CONTROL MODULE FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
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ELECTRICAL SYSTEM: WIRING | 1/30/2015 - ORLANDO, FL
THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,814.
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STEERING | 1/30/2015 - ROHNERT PARK, CO
TL CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
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POWER TRAIN | 1/16/2015 - MELBOURNE, FL
TL-* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REAR END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 3/12/15 THE CONSUMER EXPERIENCED A VIBRATION COMING FROM THE DRIVE TRAIN. THE DEALER PERFORMED A SOFTWARE UPDATE. THE PROBLEM WAS NOT AS SEVERE, BUT IT WAS STILL PRESENT. THE CONSUMER REFERENCED RECALL # 13V038000 (POWER TRAIN). UPDATED 03/26/15
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FUEL/PROPULSION SYSTEM | 12/16/2014 - ALBION , PA
THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL PUMP REMAINED ACTIVATED WHEN THE VEHICLE WAS POWERED OFF. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
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