Auto Recalls for Consumers

FORD ESCAPE - 2011 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 518 complaints filed for the 2011 FORD ESCAPE

Below is a list of complaints & problems filed against the 2011 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (7) Equipment (3) Latches Locks Linkages (1) Service Brakes Hydraulic (2) Unknown Or Other (14)
Electrical System (47) Equipment Adaptive (3) Power Train (197) Steering (18) Vehicle Speed Control (210)
Electronic Stability Control (5) Exterior Lighting (1) Seat Belts (2) Structure (14) Visibility (16)
Engine (171) Fuel Propulsion System (125) Seats (3) Traction Control System (1) Visibility Wiper (8)
Engine And Engine Cooling (13) Fuel System Gasoline (15) Service Brakes (4)

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ComplaintDescription

POWER TRAIN

8/31/2014 - EDINBORO, PA
AT 11 PM I WAS DRIVING DOWN THE ROAD AT 55 MPH AND I THOUGHT MY CAR HAD SHUT OFF BECAUSE I NOTICED I DIDN'T HAVE ANY POWER. I TURNED DOWN THE RADIO TO HEAR FOR THE ENGINE BUT HEARD NOTHING. I HAD ENOUGH SPEED TO COAST TO A SAFE LIGHTED AREA TO INVESTIGATE WHAT WAS HAPPENING, COME TO FIND OUT THAT MY CAR WAS RUNNING BUT NO THROTTLE TO MAKE IT MOVE. A WARNING SYMBOL SHOWED UP AND IT WAS A LIGHTED WRENCH BUT I HAD NO IDEA WHAT THAT WAS UNTIL I DUG OUT MY OWNERS MANUAL THE NEXT DAY. I TURNED THE KEY OFF, RESTARTED THE ESCAPE AND MOVED ON MY WAY. I TRAVELED APPROX. 2 MORE MILES AT A SLOWER SPEED AND I LOST SPEED WITH THE WRENCH LIGHT APPEARING AS WELL AS THE SERVICE ENGINE SOON LIGHT TURNING ON. I WAS APPROACHING A STOP SIGN WHEN THIS OCCURRED. I TURNED THE CAR OFF AND BACK ON AGAIN AND WAS ABLE TO MAKE IT THE ADDITIONAL 1/2 MILES TO MY HOME. DOING RESEARCH I SEE THAT I AM NOT THE ONLY PERSON THAT IS HAVING THIS SAME ISSUE. I BOUGHT THIS VEHICLE USED IN JUNE WITH 32,365 MILES, THIS IS THE LAST THING I EXPECTED TO HAPPEN WITH A NEWER VEHICLE. PLEASE ADVISE IF THIS IS CONSIDERED A RECALL. THANK YOU!

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POWER TRAIN

8/28/2014 - KREBS, OK
HAD NO PROBLEMS UNTIL NOW! PARKED CAR AT MY OFFICE AND 2 HOURS LATER WANTING TO LEAVE AND DID NOT MAKE IT OUT OF THE PARKING LOT. THE GAS PEDAL WOULD NOT GET POWER; BUT ALL OTHER COMPONENTS APPEARED WORKING FINE. TURNED THE CAR OFF AND RE-STARTED; WITHIN SECONDS SAME THING HAPPEN. I WAS READY TO GO ON A 3 HOUR TRIP IN MORNING ON A BUSY INTERSTATE AND NOW I AM AFRAID TO GO SINCE I DO NOT WANT TO GET RUN OVER (HAVE TO GO THROUGH MUCH INTERSTATE CONSTRUCTION. THIS POWERTRAIN FAILURE IS NOT SAFE AND CREATES HAZARDOUS CONDITIONS ON THE ROAD FOR EVERYONE. EVEN WITH 50 MILES PER HOUR IN A CONSTRUCTION ZONE; IT IS VERY DANGEROUS LOOSING THE POWERTRAIN IN A ONE LAND-BUMPER TO BUMPER TRAFFIC WITH HEAVY TRUCKS BEHIND YOU. PICTURE YOURSELF IN THIS SITUATION. I AM CERTAINLY AFRAID TO GO ON MY BUSINESS TRIP IN THE MORNING. LIKE GUESS PEOPLE HAVE TO DIE FIRST BEFORE FORD IS TAKING SOME RECALL ACTION! MY CAR IS REGULAR MAINTAINED; THIS WAS NOT EXPECTED AT ALL! I WILL NOT BUY A FORD AGAIN!

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UNKNOWN OR OTHER

8/25/2014 - FORT COLLINS, CO
THE TRANSMISSION LOCKED UP IN THE CENTER LANE OF HWY 50 LEADING INTO SACRAMENTO CA. THE FORD CAME TO A STOP IN HIGH SPEED TRAFFIC AND WE WERE NEARLY HIT FROM BEHIND. WE WERE STRANDED THERE FOR ABOUT A HALF AN HOUR WAITING FOR A TOW TRUCK TO ARRIVE. THE FORD HAD TO BE DRAGGED UP ONTO THE CAR HAULER. THE WHEELS WOULD NOT ROLL.

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UNKNOWN OR OTHER

8/23/2014 - CARY, IL
PART BROKE APART IN A/C SYSTEM AND A/C UNIT STOPPED WORKING. THIS IS NOT A WEARABLE PART AND FORD REFUSES TO FIX. THE CAR IS JUST OUTSIDE OF WARRANTY. THE VEHICLE WAS PURCHASED IN WINTER AND THE A/C WAS NEVER TESTED TO SEE IF IT WAS WORKING.

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POWER TRAIN

8/18/2014 - BARTLETT, IL
TL-THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A GARAGE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. DJR

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ENGINE

8/11/2014 - COLUMBUS, OH
I WAS DRIVING ON THE FREEWAY GOING APPROX. 70 MPH AND WITHOUT WARNING LOST ALL ACCELERATION. I HAD TO MANEUVER ACROSS 4 LANES OF TRAFFIC TO GET ON THE SHOULDER. I TURNED THE CAR OFF AND WAS PREPARING TO CALL A TOW TRUCK WHEN I STARTED THE CAR AGAIN AND HAD LIMITED ACCELERATION. I WAS ABLE TO "LIMP" THE CAR HOME AND TO A REPAIR SHOP. THE REPAIR SHOP SAID THE THROTTLE BODY NEEDED TO BE REPLACED.

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ENGINE

8/10/2014 - LITTLE ELM, TX
SIGNS OF ISSUE DURING THE OCCURRENCE: -CAR STOP RUNNING -THROTTLE ALARM SHOWED UP -TRANSMISSION ALARM SHOWED UP -THE ISSUE HAPPENS APPROX. 3 TO 4 TIMES A MONTH YOU WILL NEED TO STOP AND TURN OFF YOUR ENGINE FOR A WHILE BEFORE YOU CAN START DRIVING THE CAR AGAIN, THE THROTTLE ALARM WILL GO AWAY BUT THE TRANSMISSION STAYS SOMETIME APPROXIMATELY AFTER 12 HOURS.

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POWER TRAIN

7/31/2014 - EAST STROUDSBURG, PA
DRIVING DOWN ROAD AND JUST QUIT RUNNING.

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ENGINE

7/31/2014 - EAST STROUDSBURG, PA
DRIVING DOWN ROAD AND JUST QUIT RUNNING.

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FUEL/PROPULSION SYSTEM

7/31/2014 - EAST STROUDSBURG, PA
DRIVING DOWN ROAD AND JUST QUIT RUNNING.

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