Auto Recalls for Consumers

FORD ESCAPE - 2011 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 671 complaints filed for the 2011 FORD ESCAPE

Below is a list of complaints & problems filed against the 2011 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (15) Equipment (3) Power Train (231) Steering (49) Unknown Or Other (22)
Communications (1) Equipment Adaptive (3) Seat Belts (2) Structure (21) Vehicle Speed Control (234)
Electrical System (66) Exterior Lighting (2) Seats (4) Suspension (2) Visibility (20)
Electronic Stability Control (8) Fuel Propulsion System (138) Service Brakes (4) Tires (3) Visibility Wiper (16)
Engine (215) Fuel System Gasoline (17) Service Brakes Hydraulic (2) Traction Control System (1) Wheels (1)
Engine And Engine Cooling (15) Latches Locks Linkages (3)

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ComplaintDescription

STEERING

8/26/2016 - HAMILTON, OH
LOST POWER STEERING ASSIST WHILE DRIVING VEHICLE AT APPROX. 35MPH. IT WAS ALL I COULD DO JUST TO GET IT BACK HOME. I COULDN'T EVEN TURN IT TO GET INTO MY GARAGE! I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT A RECALL HAD BEEN ISSUED FOR VEHICLE YEARS 2008-2011. I CALLED THE DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL SINCE IT WAS MANUFACTURED ON MAY 26 2011. MY PROBLEM IS: I'M HAVING THE IDENTICAL PROBLEM AND WHO'S TO SAY THAT THESE PARTS WEREN'T MANUFACTURED AT THE SAME TIME THE DEFECTIVE ONES WERE?

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ENGINE

8/22/2016 - SAN DIEGO, CA
THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 70 MPH, THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,425.

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UNKNOWN OR OTHER

8/17/2016 - BINGHAMTON, NY
2TIMES VEHICLE LOST ALL POWER, STEERING AND BRAKES. ADVISED IT IS DUE TO NEEDING A NEW THROTTLE BODY. BOTH TIMES THE VEHICLE WAS IN MOTION ON A HIGHWAY.

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POWER TRAIN

8/16/2016 - BERWYN, IL
"TAKATA RECALL" A LIGHT POPPED ON WHILE I WAS DRIVING ON A LOCAL CITY STREET A LIGHT THAT LOOKS LIKE A WRENCH AND IT IS CAUSING ME HESITATION WHILE DRIVING WON'T PICK UP SPEED OR GIVE ANY GAS.

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STEERING

8/12/2016 - EL CERRITO, CA
THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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STEERING

8/12/2016 - EASTON, MD
THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE IN REVERSE, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND WOULD NOT TURN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

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FUEL/PROPULSION SYSTEM

8/11/2016 - MISSOURI CITY, TX
THE THROTTLE BODY WENT OUT ON THE FREEWAY W/ O WARNING. I FOUND OUT FORD HAS KNOWN ABOUT THIS FOR YEARS AND HAS NOT DONE ANYYTHING ABOUT IT , IN MOTION

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ENGINE

8/10/2016 - ELKRIDGE, MD
IN 2014, FORD RECALLED THE VEHICLE TO 'RECALIBRATE' THE POWERTRAIN CONTROL MODULE TO TO PREVENT ELECTRONIC THROTTLE BODY (ETB) FAILURE, BUT IN AUGUST 2016, THE VEHICLE SUFFERED ETB FAILURES RESULTING IN AN EXTREMELY LIMITED ABILITY TO ACCELERATE, ROUGH IDLE AND NOTICEABLE POWER LOSS. THE FIRST FAILURE OCCURRED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON ONE OF THE BUSIEST HIGHWAYS (95) IN AMERICA WHERE TRAFFIC WAS CONGESTED BUT MOVING AT A HIGH RATE OF SPEED, AND A LOSS OF POWER WAS INCREDIBLY DANGEROUS AS I WAS UNABLE TO KEEP UP WITH THE SPEED OF TRAFFIC AND/OR MERGE ONTO ANOTHER HIGHWAY (66) AT A HIGH ENOUGH RATE OF SPEED. THE FAILURES CONTINUED TO HAPPEN ANYTIME THE VEHICLE WAS ON A HIGHWAY GOING BETWEEN 60-70 MPH. TOOK THE VEHICLE TO FORD AS EARLY AS THEIR SCHEDULE WOULD PERMIT, BUT FORD WAS UNABLE TO FIX THE ISSUE AT THE TIME BECAUSE THE PART WAS ON "NATIONAL BACK ORDER" AND SIMPLY ADVISED TO PULL THE VEHICLE OVER AND RESTART THE ENGINE TO "RESET" THE THROTTLE BODY. SUCH ADVICE WAS UNACCEPTABLE AND DANGEROUS. LIVING IN A HIGHLY CONGESTED AREA WHERE SOME HIGHWAYS AND TOLL BRIDGES DO NOT HAVE SHOULDERS TO PULL OVER ON NULLIFIED FORD'S INTERIM REMEDY. THEY WERE CLEARLY NOT CONCERNED ABOUT ANY DRIVER'S SAFETY WHILE WAITING FOR PARTS TO COME IN AS THEY DID NOT EVEN OFFER ANOTHER VEHICLE TO DRIVE IN THE MEANTIME.

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STEERING

8/10/2016 - SMYRNA, GA
4 SEPARATE TIMES WHILE DRIVING, THE STEERING WHEEL COMPLETELY LOCKED UP AND COULD NOT TURN THE STEERING WHEEL AT ALL. LUCKILY, WAS ABLE TO STOP, TURN CAR OFF, RESTART, AND THE STEERING WHEEL UNLOCKED AND WAS ABLE TO PROCEED. THIS ALL HAPPENED WITHIN TWO WEEKS. VERY SCARY SITUATIONS.

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ENGINE

8/6/2016 - SAN FRANCISCO, CA
CAR KEEPS STALLING. WHILE ACCELERATING AS WELL AS AT FREEWAY SPEED (ON STREETS AND ON THE FREEWAY). THE OBD-II READER SAYS ITS CODE P2111 WHICH IS FOR THE THROTTLE BODY. GOT IT LEANED IMMEDIATELY AFTER STALL. IMMEDIATELY AFTER PICKING IT UP FROM THE SHOP, IT STALLED AGAIN, SHOWING THE SAME CODE ON THE READER. UPON FURTHER RESEARCH THESE SEEM TO BE DEFECTIVE ON MANY FORD ESCAPES OF THIS YEAR.

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