Auto Recalls for Consumers

FORD ESCAPE - 2011 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 805 complaints filed for the 2011 FORD ESCAPE

Below is a list of complaints & problems filed against the 2011 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (20) Equipment (3) Power Train (240) Steering (85) Unknown Or Other (27)
Communications (1) Equipment Adaptive (3) Seat Belts (3) Structure (25) Vehicle Speed Control (242)
Electrical System (76) Exterior Lighting (2) Seats (5) Suspension (3) Visibility (21)
Electronic Stability Control (10) Fuel Propulsion System (190) Service Brakes (6) Tires (3) Visibility Wiper (19)
Engine (230) Fuel System Gasoline (20) Service Brakes Hydraulic (2) Traction Control System (1) Wheels (1)
Engine And Engine Cooling (15) Latches Locks Linkages (3)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

1/30/2018 - YUBA CITY, CA
TL THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEWEKE FORD IN YUBA CITY, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SMELLED A FUEL ODOR IN THE CABIN OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

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FUEL/PROPULSION SYSTEM

1/26/2018 - MIDLAND, MI
THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE FUELING THE VEHICLE, THE VENT VAPOR CANISTER VALVE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN NOTICED THAT FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MIDLAND FORD LINCOLN INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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FUEL/PROPULSION SYSTEM

1/18/2018 - TAMPA, FL
THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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FUEL/PROPULSION SYSTEM

1/14/2018 - LUDINGTON, MI
CONTACTED FORD ABOUT OWNING THIS RECALLED VEHICLE OVER 14 MONTHS AGO AND SEVERAL TIMES SINCE THAT DATE...AN WAS TOLD THAT A YEAR LATER THE PART TO REPAIR WAS STILL UNAVAILABLE. I FEEL THAT THIS TYPE OF NEGLIGENCE AND THE SAFETY RISK THAT IT SUBJECTS ME AND MY FAMILY TO IS SERIOUSLY UNACCEPTABLE. IT SHOCKS ME THAT THE NHTSA HAS ALLOWED THIS TO CONTINUE FOR THIS LENGTH OF TIME .I WAS UNDER THE IMPRESSION THAT IT WAS YOUR RESPONSIBILITY TO MAINTAIN SAFETY FOR THE CONSUMER ...APPARENTLY THAT IS NOT THE CASE IN THIS INSTANCE.

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VISIBILITY: SUN ROOF ASSEMBLY

1/11/2018 - SYLVANIA, GA
THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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FUEL/PROPULSION SYSTEM

1/9/2018 - SAN JOSE, CA
THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CAPITOL FORD, 919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 426-8298) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 86,000.

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UNKNOWN OR OTHER

12/29/2017 - WILMER, AL
I NOTICED SOME EXTREME FOGGING AND A STRANGE SMELL IN MY CAR. THE CAR HAD JUST TURNED OVER 75,000, AND WAS OUT OF WARRANTY. I TOOK IT TO MY MECHANIC WHO SAID THE HEATER COIL HAD GONE OUT. SO, HE DICONNECTED THE HEATER COIL. AFTER THAT, THE ENGINE FANS WERE RUNNING LOUDLY. ABOUT 2-3 MONTHS LATER, THE FAN ASSEMBY BROKE-A PIECE OF THE ASSEMBY CAME OFF. ALL THIS OCCURED WHILE DRIVING.

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FUEL/PROPULSION SYSTEM

12/18/2017 - LINCOLN, NE
THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ATCHLEY FORD OR WOODHOUSE FORD AT (402) 574-2600 (3633 N 72ND ST, OMAHA, NE 68134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER NOTICE ONCE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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AIR BAGS

12/13/2017 - ENGLEWOOD, CO
CAR WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE SIDE AIRBAGS DID NOT DEPLOY.

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STEERING

12/12/2017 - SANFORD, FL
LOST POWER STEERING -THE CAR HAS 41000 M I HAVE ONLY ONE HAND WITH THE LOSS OF POWER STEERING I WAS VERY CLOSE TO AN WRECK..HAD TO HAVE THE CAR TOWED..FORD SAID MY CAR DOES NOT QUALIFY FOR RECALL ..ESCAPES FROM 2008-2011 WERE RECALLED BUT MY CAR IS EXCLUDED???NO EXPLANATION...

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