Auto Recalls for Consumers

FORD FIESTA - 2011 FORD FIESTA Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 452 complaints filed for the 2011 FORD FIESTA

Below is a list of complaints & problems filed against the 2011 FORD FIESTA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD FIESTA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (17) Equipment (1) Power Train (220) Steering (16) Unknown Or Other (25)
Communications (1) Equipment Adaptive (3) Seat Belts (2) Structure (98) Vehicle Speed Control (38)
Electrical System (46) Fuel Propulsion System (5) Seats (8) Suspension (5) Visibility (1)
Electronic Stability Control (12) Fuel System Gasoline (9) Service Brakes (8) Tires (1) Visibility Wiper (6)
Engine (58) Latches Locks Linkages (34) Service Brakes Hydraulic (3) Traction Control System (5) Wheels (1)
Engine And Engine Cooling (12)

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ComplaintDescription

POWER TRAIN

6/27/2016 - CINCINNATI, OH
VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.

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VEHICLE SPEED CONTROL

6/27/2016 - CINCINNATI, OH
VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.

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ELECTRICAL SYSTEM

6/27/2016 - CINCINNATI, OH
VEHICLE HAS BEEN ONE OF MANY THOUSANDS TO EXPERIENCE SEVERE TRANSMISSION ISSUES, WHICH HAVE NOW BECOME SERIOUS SAFETY CONCERNS DUE TO FORD'S INABILITY TO PROVIDE A SOLUTION. THIS 2011 FIESTA WITH AUTOMATIC TRANSMISSION WAS PURCHASED NEW AND HAD THE SLUGGISH FEELING EARLY ON. DEALER SAID IT WAS A "SMART ENGINE" AND WOULD HAVE TO LEARN DRIVER'S DRIVING HABITS. THE PROBLEM PERSISTED AND GOT CONSIDERABLY WORSE AROUND 9K MILES....TOOK IT IN, FAILED TRANSMISSIONS TEST...NEW CLUTCH PUT IT. THOUGHT IT WAS FINE UNTIL IT STARTED DOING THE SAME THING...FAILED TEST...NO PARTS AVAILABLE- HAD TO WAIT ON PARTS. THIS IS ABOUT THE 5TH OR 6TH TIME GOING THROUGH THIS PROCESS, EXCEPT THAT NOW THE PROBLEM IS THE MOST SEVERE IT'S EVER BEEN (EVEN WITH THE A NEW CLUTCH PUT IN LAST WEEK AND BEING TOLD IT WAS "FIXED'). CAR WON'T START AT TIMES, THEN WHEN IT DOES, IT DRIVES VERY SLUGGISH - OR WON'T COME OUT OF LOW GEAR (REVS VERY HIGH)....OF IF YOU GET IT INTO HIGHER GEAR, IT WILL SUDDENLY SLIP OUT OF IT BACK DOWN TO LOW - VERY HIGH RPMS AND VERY LOUD. IT IS HARD TO ACCELARATE AND KNOW THAT IT'S GOING TO GO - THIS IS ESPECIALLY TROUBLING AT AN INTERSECTION MAKING A LEFT TURN, ON THE HIGHWAY WITH HIGHER SPEED TRAFFIC ETC. MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM VERY SEVERELY. CLASS ACTION SUIT IN CA NOW-- AND ONE JUST STARTED IN AUSTRALIA. SAME PROBLEMS. FORD HAS CONTINUED TO SELL THESE CARS FOR YEARS, KNOWING THAT THIS PROBLEM IS THERE- THEIR ONLY SOLUTION BEING TO WAIT FOR PARTS AND THEN GET IT "REPAIRED" - EXCEPT IT IS BEING REPAIRED WITH PARTS THAT ARE NO BETTER AND SEEM TO BE FAR WORSE THAN EARLY ON. IT IS SCARY TO DRIVE AND FEEL SAFE - YET ONE HAS TO GET TO WORK, ETC. FORD IS DIGGING THEIR HEELS IN AND STILL OFFERING NO REMEDY, KNOWING ABOUT THESE VERY UNSAFE SITUATIONS THAT DRIVERS ARE BEING PUT IN. PLEASE SCAN THE INTERNET REGARDING THE MANY PEOPLE WHO HAVE HAD SERIOUS PROBLEMS.

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VEHICLE SPEED CONTROL

6/16/2016 - ELKHORN, WI
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THE FIRST TIME IT HAPPENED I WAS DOING 50 MPH AND IT SHIFTED OUT OF GEAR. THIS WAS QUITE DISTURBING. I TOOK IT IN TO FORD AND THEY TOLD ME IT JUST NEEDED THE PROGRAM UPDATED. THEN DURING THE WINTER IT WOULDN'T GO INTO GEAR AT ALL, NOT FORWARD, REVERSE OR ANYTHING. ONCE AGAIN I TOOK IT IN AND THEY SAID IT WAS THE PROGRAMMING. THEY PROGRAMED IT AGAIN. SO BACK IN FEB IT HAPPENED AGAIN, AND I DID THEN RECEIVE A LETTER STATING THERE WAS SOME ISSUES, SO I WAS GIVEN A 100,000 MILE WARRANTY ON FIXING THE ISSUE. WELL I TOLD THEM TO REPLACE THE TCM, BUT ONCE AGAIN THEY LOVE TO REPROGRAM. SO MY OLDEST SON IS IN NEED OF A VEHICLE AND HE WAS DRIVING IT UP IN MADISON WISCONSIN ON THE MOST CRAZY FREEWAY AND IT DECIDED TO LOSE THE POWER DOING MORE THAN 50 MPH. MY SON WAS SO STRESSED AND WAS ALMOST HIT BY A SEMI. I HAVE HAD IT WITH THE REPROGRAMMING. I HAVE EMAILS AND CALLS PUT INTO FORD AND I AM NOT ASKING FOR ANYTHING BUT A FIX OR TO TRADE IN AND START OVER. THEY DON'T WANT TO DO ANYTHING FOR US AT ALL. I GUESS THEY WANT SOMEONE TO DIE FIRST BEFORE THEY FIX ANYTHING.

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POWER TRAIN

6/16/2016 - ELKHORN, WI
I HAVE BEEN DEALING WITH TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. THE FIRST TIME IT HAPPENED I WAS DOING 50 MPH AND IT SHIFTED OUT OF GEAR. THIS WAS QUITE DISTURBING. I TOOK IT IN TO FORD AND THEY TOLD ME IT JUST NEEDED THE PROGRAM UPDATED. THEN DURING THE WINTER IT WOULDN'T GO INTO GEAR AT ALL, NOT FORWARD, REVERSE OR ANYTHING. ONCE AGAIN I TOOK IT IN AND THEY SAID IT WAS THE PROGRAMMING. THEY PROGRAMED IT AGAIN. SO BACK IN FEB IT HAPPENED AGAIN, AND I DID THEN RECEIVE A LETTER STATING THERE WAS SOME ISSUES, SO I WAS GIVEN A 100,000 MILE WARRANTY ON FIXING THE ISSUE. WELL I TOLD THEM TO REPLACE THE TCM, BUT ONCE AGAIN THEY LOVE TO REPROGRAM. SO MY OLDEST SON IS IN NEED OF A VEHICLE AND HE WAS DRIVING IT UP IN MADISON WISCONSIN ON THE MOST CRAZY FREEWAY AND IT DECIDED TO LOSE THE POWER DOING MORE THAN 50 MPH. MY SON WAS SO STRESSED AND WAS ALMOST HIT BY A SEMI. I HAVE HAD IT WITH THE REPROGRAMMING. I HAVE EMAILS AND CALLS PUT INTO FORD AND I AM NOT ASKING FOR ANYTHING BUT A FIX OR TO TRADE IN AND START OVER. THEY DON'T WANT TO DO ANYTHING FOR US AT ALL. I GUESS THEY WANT SOMEONE TO DIE FIRST BEFORE THEY FIX ANYTHING.

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STEERING

6/14/2016 - MANTECA, CA
POWER STEERING FAILURE WHILE DRIVING ON A CITY STREET WHILE TURNING. WILL COST IN EXCESS OF $1200.00 TO REPAIR. HAVE BEEN INFORMED THERE IS A BACK LOG OF ORDERS FOR THESE PARTS DUE TO THE FAILURE RATE OF THIS PROBLEM.

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POWER TRAIN

6/6/2016 - LINCOLN UNIVERSITY, PA
THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN REVERSE. THE VEHICLE WAS SHIFTED INTO DRIVE, BUT THERE WAS STILL NO ACCELERATION. THE VEHICLE ACCELERATED AFTERWARDS TO APPROXIMATELY 30 MPH AND GRINDING NOISES WERE PRESENT. THE VEHICLE FELT AS IF IT WERE STRUGGLING TO ENGAGE INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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AIR BAGS

6/1/2016 - FILLMORE, UT
TAKATA INFLATORS. MY HUSBAND WAS IN A FENDER BENDER WHEN THE AIRBAG WENT OFF AND HIT HIM IN THE FACE CAUSING MULTIPLE FACIAL FRACTURES AND A BROKEN ARM AND HIS FINGERS SHATTERED.

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POWER TRAIN

5/24/2016 - ORLANDO, FL
DRIVING VEHICLE ON EXPRESSWAY AND VEHICLE JUST CUT OFF. BEEN COMPLAINING TO FORD SINCE I PURCHASED VEHICLE ABOUT 2 YEARS NOW, TOOK IT IN FOR REPAIRS SEVERAL TIME. WAS TOLD THAT THE PROBLEM IS CORRECTED BUT IT KEEPS DOING THE SAME THING. IT WILL ROLL BACK WHEN I STOP AT A LIGHT OR STOP SIGN. THIS IS DANGEROUS. THIS TIME I WAS LUCKY NOTHING SERIOUS HAPPENED. NEXT TIME I MIGHT NOT BE.

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ENGINE

5/24/2016 - ORLANDO, FL
DRIVING VEHICLE ON EXPRESSWAY AND VEHICLE JUST CUT OFF. BEEN COMPLAINING TO FORD SINCE I PURCHASED VEHICLE ABOUT 2 YEARS NOW, TOOK IT IN FOR REPAIRS SEVERAL TIME. WAS TOLD THAT THE PROBLEM IS CORRECTED BUT IT KEEPS DOING THE SAME THING. IT WILL ROLL BACK WHEN I STOP AT A LIGHT OR STOP SIGN. THIS IS DANGEROUS. THIS TIME I WAS LUCKY NOTHING SERIOUS HAPPENED. NEXT TIME I MIGHT NOT BE.

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