Auto Recalls for Consumers

FORD FIESTA - 2011 FORD FIESTA Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 498 complaints filed for the 2011 FORD FIESTA

Below is a list of complaints & problems filed against the 2011 FORD FIESTA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD FIESTA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (17) Equipment (1) Power Train (243) Steering (19) Unknown Or Other (25)
Communications (1) Equipment Adaptive (3) Seat Belts (3) Structure (102) Vehicle Speed Control (44)
Electrical System (50) Fuel Propulsion System (12) Seats (8) Suspension (6) Visibility (1)
Electronic Stability Control (16) Fuel System Gasoline (9) Service Brakes (9) Tires (1) Visibility Wiper (6)
Engine (75) Latches Locks Linkages (35) Service Brakes Hydraulic (3) Traction Control System (6) Wheels (1)
Engine And Engine Cooling (12)

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ComplaintDescription

POWER TRAIN: CLUTCH ASSEMBLY

5/12/2017 - QUEEN CREEK, AZ
THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

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SUSPENSION

5/8/2017 - BROOKLINE, MA
THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

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ENGINE

5/8/2017 - BROOKLINE, MA
THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO BETWEEN 30-40 MPH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

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ELECTRICAL SYSTEM

4/30/2017 - OAKLAND, MD
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE

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POWER TRAIN

4/30/2017 - OAKLAND, MD
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE

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ELECTRONIC STABILITY CONTROL

4/30/2017 - OAKLAND, MD
THERE WAS AN ACTIVE RECALL ON MY 2011 FORD FIESTA HATCHBACK SES THAT I AQUIRED FROM AN AUTO DEALER BUT NOT FROM FORD. TOOK IT TO FORD WHEN I LATER FOUND OUT ABOUT THE RECALL ON DOOR LATCHES AND WENT TO HAVE THE LATCHES FIXED AND LATER THAT DAY THE FRONT PASSENGER WINDOW POPS OFF TRACK AND MY WINDOW ON THE DRIVERS SIDE HAS ISSUES WITH GOING UP AND DOWN. THE FORD PLACE SAID THAT IN ORDER TO FIX THE WINDOWS IT WOULD COST 100.00 DOLLARS TO FIX AND THEY SWEAR UP AND DOWN THST THEY DIDN'T WORK IN THE DOORS BUT THE HAD TO REPLACE THE LATCHES. THE WINDOS WASWORKING FINE UNTIL I TOOK IT TO SHAFFER FORD.THEY SAID IN THE SHOP THAT THERE WAS A RECALL ON THE TRANSMISSION CLUTCH AND THE CONTROL MODULE BUT IT SEEMED TO SHIFT FINE AND I NOW HAVE A WRENCH LIGHT AND NOT THE OIL LIGHT BESIDE THE WRENCH ONE BUT ANOTHER ONE AND THE TRANSMISSION MALFUNCTION ALERT COMES ON IN THE DISPLAY. MY GIRLFRIEND IS PREGNANT AND WHEN IT JERKS WHEN I COME TO A COMPLETE STOP IT PULLS THE CAR SEAT TIGHT ON HER BELLY AND EVERYTIME IT HURTS HER. I BELIEVE IT'S A SAFETY ISSUE AND MY ONLY MEANS OF TRANSPORTATION. IF I KNEW ABOUT THIS CAR BEFORE I STATED THE FINANCE, I WOULD OF PURCHASED SOMETHING ELSE. JUST WANTED TO SAY THANK FROM ALL US FOLKS WHO GOT THE FORD FIESTA. THEY ARE JUNK. I HOPE

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UNKNOWN OR OTHER

4/26/2017 - SOUTH EASTON, MA
I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.

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STEERING

4/26/2017 - SOUTH EASTON, MA
I HAVE BEEN TOLD THAT THE CLUTCHES, FORKS AND SEALANT NEED REPLACING TOTALING $3700 IN WORK. WHEN I GO OVER 3 RPM THE WRENCH SYMBOL COMES ON SAYING TRANSMISSION PROBLEM.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

4/7/2017 - BRONX, NY
2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR DRIVER SIDE DOOR LATCH RECALL NOTICE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED. UPDATED 04/07/16

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UNKNOWN OR OTHER

4/6/2017 - MARYLAND HEIGHTS, MO
GOT THE CAR STATE INSPECTED ON APRIL 3 2017.THE TECH INFORMED ME THAT ALL 4 TIRES WERE SEPARATING AND CRACKING. ADVISED TO REPLACE TIRES.

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