Auto Recalls for Consumers

HYUNDAI SONATA - 2011 HYUNDAI SONATA Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor Company

There are 652 complaints filed for the 2011 HYUNDAI SONATA

Below is a list of complaints & problems filed against the 2011 HYUNDAI SONATA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 HYUNDAI SONATA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (10) Equipment Adaptive (2) Latches Locks Linkages (5) Service Brakes Electric (3) Traction Control System (2)
Communications (20) Exterior Lighting (57) Parking Brake (1) Service Brakes Hydraulic (19) Unknown Or Other (20)
Electrical System (107) Fuel Propulsion System (7) Power Train (56) Steering (293) Vehicle Speed Control (24)
Electronic Stability Control (19) Fuel System Gasoline (9) Seat Belts (6) Structure (21) Visibility (12)
Engine (28) Fuel System Other (1) Seats (6) Suspension (33) Visibility Wiper (1)
Engine And Engine Cooling (37) Hybrid Propulsion System (2) Service Brakes (19) Tires (18) Wheels (14)
Equipment (8)

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ComplaintDescription

SERVICE BRAKES

4/21/2014 - HARWOOD HEIGHTS, IL
ON THURSDAY, FEB 6, 2014 APPROXIMENTLY AT 2PM ON A BUSY STREET. I WAS APPROACHING A STOPLIGHT AND AS I WAS APPROACHING STOP LIGHT AND ATTEMPTED TO PUT ON BRAKES TO STOP. INSTEAD OF STOPPING THE CAR THE CAR SPED UP AND DIDN;T STOP UNTIL I SMASHED INTO HIM. CAR DID NOT STOP UNTIL COLLISION OCCURED UPON IMPACT. I HAD NO BRAKES!!!!! I SMASHED HIS REAR BUMPER AND CRACKED HIS LICENSE PLATE WINDOW. ON SATURDAY, FEB 8TH 2014 I TOOK CAR INTO HYUNDAI DEALER THEY INSISTED NOTHING WAS WRONG WITH VEHICLE. I WAS ASKED IF BY HYUNDAI DEALER IF STREET WAS ICY AND THE STREETS WERE COMPLETELY DRY. I CALLED INSURANCE REPORTED INCIDENT, AND WITH THIS COLLISION THERE WAS 1300.00 DAMAGE TO HIS VEHICLE. LUCKILY THERE WAS NO INJURY THIS TIME.

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VEHICLE SPEED CONTROL

4/21/2014 - HARWOOD HEIGHTS, IL
ON THURSDAY, FEB 6, 2014 APPROXIMENTLY AT 2PM ON A BUSY STREET. I WAS APPROACHING A STOPLIGHT AND AS I WAS APPROACHING STOP LIGHT AND ATTEMPTED TO PUT ON BRAKES TO STOP. INSTEAD OF STOPPING THE CAR THE CAR SPED UP AND DIDN;T STOP UNTIL I SMASHED INTO HIM. CAR DID NOT STOP UNTIL COLLISION OCCURED UPON IMPACT. I HAD NO BRAKES!!!!! I SMASHED HIS REAR BUMPER AND CRACKED HIS LICENSE PLATE WINDOW. ON SATURDAY, FEB 8TH 2014 I TOOK CAR INTO HYUNDAI DEALER THEY INSISTED NOTHING WAS WRONG WITH VEHICLE. I WAS ASKED IF BY HYUNDAI DEALER IF STREET WAS ICY AND THE STREETS WERE COMPLETELY DRY. I CALLED INSURANCE REPORTED INCIDENT, AND WITH THIS COLLISION THERE WAS 1300.00 DAMAGE TO HIS VEHICLE. LUCKILY THERE WAS NO INJURY THIS TIME.

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STEERING

4/21/2014 - HARWOOD HEIGHTS, IL
ON MARCH 11, 2014 APPROXIMENTLY AT 3:30 PM I WENT TO MY CAR IN UNDERGROUND GARAGE. I ENTERED CAR PUT SEAT BELT ON PUT CAR IN REVERSE THEN WHEN PUTTING CAR IN DRIVE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF- SPED.MY FOOT WAS ON BRAKE WHEN CAR TOOK OFF. AT THAT TIME I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH CAR ACCELERATING I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. CAR WAS GOING AT SUCH A SPEED MY HUSBANDS CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR I SMASHED LEFT FRONT FENDER HEAD LIGHT AND LOWER PANEL ON FRONT OF CAR. CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER BODY SHOP REPAIRS WERE FINISHED CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE.I WAS THEN CALLED TO PICK UP CAR BY MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM.CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM. CAR WAS TOWED FROM HYUNDAI BACK TO MY RESIDENCE AND PARKED IN THE UNDERGROUND GARAGE. I FIND THIS COMPLETELY APPAULING AND VERY UPSETTING THAT THIS HAS HAPPENED. THIS IS NOT THE RESPONSE OR SERVICE I EXPECTED TO RECEIVE FROM A SO CALLED REPUTABLE COMPANY. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. I FEEL HYUNDAI IS TOTALLY RESPONSIBLE FOR THIS SITUATION. THEY ARE NOT TAKING RESPONSIBITY FOR THIS.

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VEHICLE SPEED CONTROL

4/21/2014 - HARWOOD HEIGHTS, IL
ON MARCH 11, 2014 APPROXIMENTLY AT 3:30 PM I WENT TO MY CAR IN UNDERGROUND GARAGE. I ENTERED CAR PUT SEAT BELT ON PUT CAR IN REVERSE THEN WHEN PUTTING CAR IN DRIVE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF- SPED.MY FOOT WAS ON BRAKE WHEN CAR TOOK OFF. AT THAT TIME I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH CAR ACCELERATING I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. CAR WAS GOING AT SUCH A SPEED MY HUSBANDS CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR I SMASHED LEFT FRONT FENDER HEAD LIGHT AND LOWER PANEL ON FRONT OF CAR. CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER BODY SHOP REPAIRS WERE FINISHED CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE.I WAS THEN CALLED TO PICK UP CAR BY MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM.CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM. CAR WAS TOWED FROM HYUNDAI BACK TO MY RESIDENCE AND PARKED IN THE UNDERGROUND GARAGE. I FIND THIS COMPLETELY APPAULING AND VERY UPSETTING THAT THIS HAS HAPPENED. THIS IS NOT THE RESPONSE OR SERVICE I EXPECTED TO RECEIVE FROM A SO CALLED REPUTABLE COMPANY. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. I FEEL HYUNDAI IS TOTALLY RESPONSIBLE FOR THIS SITUATION. THEY ARE NOT TAKING RESPONSIBITY FOR THIS.

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SERVICE BRAKES

4/21/2014 - HARWOOD HEIGHTS, IL
ON MARCH 11, 2014 APPROXIMENTLY AT 3:30 PM I WENT TO MY CAR IN UNDERGROUND GARAGE. I ENTERED CAR PUT SEAT BELT ON PUT CAR IN REVERSE THEN WHEN PUTTING CAR IN DRIVE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF- SPED.MY FOOT WAS ON BRAKE WHEN CAR TOOK OFF. AT THAT TIME I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH CAR ACCELERATING I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. CAR WAS GOING AT SUCH A SPEED MY HUSBANDS CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR I SMASHED LEFT FRONT FENDER HEAD LIGHT AND LOWER PANEL ON FRONT OF CAR. CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER BODY SHOP REPAIRS WERE FINISHED CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE.I WAS THEN CALLED TO PICK UP CAR BY MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM.CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM. CAR WAS TOWED FROM HYUNDAI BACK TO MY RESIDENCE AND PARKED IN THE UNDERGROUND GARAGE. I FIND THIS COMPLETELY APPAULING AND VERY UPSETTING THAT THIS HAS HAPPENED. THIS IS NOT THE RESPONSE OR SERVICE I EXPECTED TO RECEIVE FROM A SO CALLED REPUTABLE COMPANY. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. I FEEL HYUNDAI IS TOTALLY RESPONSIBLE FOR THIS SITUATION. THEY ARE NOT TAKING RESPONSIBITY FOR THIS.

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STEERING

4/19/2014 - BURLESON, TX
VEHICLE DRIFTS TO LEFT AND STEERING WHEELS REQUIRES EXTRA/UNNECESSARY FORCE TO CORRECT DIRECTION OF TRAVEL.

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FUEL/PROPULSION SYSTEM

4/19/2014 - HOUSTON, TX
AT VARIOUS TIMES, WHEN FILLING THE CAR WITH GAS, A VERY STRONG GAS SMELL IS IN THE CAR CABIN. I HAVE NOT BEEN ABLE TO DETERMINE ANY COMMON PRECIPITATING FACTORS. HAPPENS SPORADICALLY WHEN ADDING VARIOUS AMOUNTS OF GAS.

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VEHICLE SPEED CONTROL

4/3/2014 - HOWELL , NJ
TL - THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ACTIVE AIR FLAP WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD SUDDENLY ACCELERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTIVE AIR FLAP SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000. RK

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ELECTRICAL SYSTEM

3/30/2014 - CLEVELAND, WI
ON MULTIPLE OCCASIONS, MY CAR WOULD NOT START WITH THE KEYLESS KEY FOB. THE CAR STATED THEY KEY WAS NOT DETECTED ALTHOUGH THE KEY WAS IN THE CAR. I COULD NOT UNLOCK THE CAR, COULD NOT OPEN THE TRUNK OR USE THE BUTTONS ON THE KEY FOB IN ANY WAY. THIS HAS HAPPENED INCREASINGLY IN THE PAST MONTH.

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UNKNOWN OR OTHER

3/30/2014 - CLEVELAND, WI
ON MULTIPLE OCCASIONS, MY CAR WOULD NOT START WITH THE KEYLESS KEY FOB. THE CAR STATED THEY KEY WAS NOT DETECTED ALTHOUGH THE KEY WAS IN THE CAR. I COULD NOT UNLOCK THE CAR, COULD NOT OPEN THE TRUNK OR USE THE BUTTONS ON THE KEY FOB IN ANY WAY. THIS HAS HAPPENED INCREASINGLY IN THE PAST MONTH.

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