Auto Recalls for Consumers

JEEP WRANGLER - 2011 JEEP WRANGLER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 383 complaints filed for the 2011 JEEP WRANGLER

Below is a list of complaints & problems filed against the 2011 JEEP WRANGLER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 JEEP WRANGLER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (105) Exterior Lighting (5) Power Train (37) Steering (42) Unknown Or Other (23)
Electrical System (60) Fuel Propulsion System (76) Seat Belts (3) Structure (25) Vehicle Speed Control (15)
Electronic Stability Control (7) Fuel System Gasoline (11) Seats (5) Suspension (30) Visibility Wiper (11)
Engine (29) Latches Locks Linkages (1) Service Brakes (10) Tires (2) Wheels (6)
Engine And Engine Cooling (6) Parking Brake (1) Service Brakes Hydraulic (3)

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ComplaintDescription

STRUCTURE: BODY: BUMPERS

9/1/2011 - CHARLESTON, SC
DEFECT: FAILURE OF THE FACTORY INSTALLED MOPAR/CHROME BUMPER IN AN IMPACT OF LESS THAN 5 MILES PER HOUR. 2011 JEEP WRANGLER WAS INVOLVED IN AN ACCIDENT WHEREIN THE FRONT RIGHT BUMPER IMPACTED INTO A FIXED OBJECT (FREE STANDING BRICK WALL). THE BUMPER, WHICH CONSISTS OF TWO CHROME WRAPPED TUBULAR DEVICES MOUNTED TO A CENTER HOLDING BRACKET, SUFFERED NEGLIBLE DAMAGE CONSISTING OF SHALLOW ABRATIONS ON THE TUBULAR DEVICE AND WITHOUT EVIDENCE OF DENTING OF SAID DEVICE. THE TUBULAR COMPONENT MOUNTS TO THE HOLDING BRACKET BY WAY OF BOLTS. THE MOUNTING BRACKET SHOWS NO SIGN OF DAMAGE HOWEVER THE TUBULAR COMPONENTS NOW MOVE FREELY BUT REMAIN MOUNTED TO THE BRACKET INDICATIVE OF DAMAGE TO THE HOLDING BOLTS OR THE INTERNAL NUT/SCREW SYSTEM INSIDE THE TUBULAR COMPONENTS. THE ACCIDENT OCCURRED IN A CONFINED SPACE OF A DRIVEWAY. THE LOCAL DEALER WAS CONTACTED AND EXAMINED THE BUMPER. THE LOCAL DEALER DID NOT BELIEVE THE BUMPER WAS DESIGNED TO BE "BREAK AWAY " IN A LOW SPEED/LESS THAN 5 MILE PER HR ACCIDENT. THE DEALER WAS ASKED TO CONTACT THE MANUFACTURE OF THE BUMPER TO DISCUSS THIS DEFECTIVE PART OR DESIGN FLAW.

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STRUCTURE: BODY

8/31/2011 - QUINCY, MA
THE ROOF OF MY 2011 JEEP WRANGLER UNLIMITED LEAKS DOWN THE REAR VIEW MIRROR, DOWN THE WINDSHIELD AND ONTO THE DASH BOARD.

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STEERING

7/11/2011 - LAKE LUZERNE , NY
THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO PERFORM A TIRE ROTATION, WHICH FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE AFTER THAT WHERE IT WAS DIAGNOSED THAT THE DAMPNER WAS LOOSE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,268 AND THE CURRENT MILEAGE WAS 9,500. UPDATED 08/31/11 UPDATED 10/26/11

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VEHICLE SPEED CONTROL

5/12/2011 - ARAPAHO, OK
THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT WOULD NOT ACCELERATE BEYOND 40 MPH. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,500.

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ENGINE AND ENGINE COOLING

3/19/2011 - CARROLLTON, GA
I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A COMMON PROBLEM (AND POSSIBLY COSTLY ONE) TO FIX WHICH DOES NOT MAKE ME HAPPY. VEHICLE CURRENTLY HAS ABOUT 83,000 MILES ON IT.

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POWER TRAIN: MANUAL TRANSMISSION

3/8/2011 - ROCK PORT , MA
THE CONTACT OWNS A 2011 JEEP WRANGLER SAHARA 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WHEN DRIVING AT ANY RATE OF SPEED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE BOOT UNDER THE GEAR WOULD BECOME TOO COLD AND CAUSING THE GEARS TO SHIFT INDEPENDENTLY. THE DEALER REPAIRED THE VEHICLE BY REMOVING THE BOOT. AFTER REPAIRS, THE VEHICLE BEGAN TO EXHIBIT AN ABNORMALLY LOUD NOISE FROM THE TRANSMISSION. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE RECENT FAILURE WAS CAUSED BY THE REMOVAL OF THE BOOT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

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STEERING

2/14/2011 - MARSHALL, OK
DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKEN IT TO A FRONT-END SPECIALIST AND FOUND NO ABNORMAL WEAR. JEEP DEALERSHIP PROVIDED NO HELP OR ENCOURAGEMENT.

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SUSPENSION

2/14/2011 - MARSHALL, OK
DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKEN IT TO A FRONT-END SPECIALIST AND FOUND NO ABNORMAL WEAR. JEEP DEALERSHIP PROVIDED NO HELP OR ENCOURAGEMENT.

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POWER TRAIN: MANUAL TRANSMISSION

2/12/2011 - SEYMOUR, CT
2011 JEEP WRANGLER RUBICON UNLIMITED. 6SPD TRANSMISSION POPS OUT OF 2ND AND 4TH GEAR WHEN WEATHER IS COLD. 2ND GEAR "CRUNCHES" WHEN GOING INTO GEAR. IT'S BEEN IN FOR SERVICE ON THE TRANSMISSION 3 TIMES NOW IN 3500 MILES. PROBLEMS SEEM TO BE GETTING WORSE. IN COLD TEMPERATURES, THE VEHICLE IS VERY DIFFICULT AND DANGEROUS TO DRIVE.

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POWER TRAIN: MANUAL TRANSMISSION

12/21/2010 - SLOCUM, RI
I OWN A 2011 JEEP WRANGLER WITH A MANUAL TRANSMISSION. IN COLD WEATHER AND WITH THE VEHICLE COLD, FOURTH GEAR CONTINUALLY POPS OUT OF GEAR AND NOW 2ND IS STARTING TO DO IT. I BROUGHT IT TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. ALSO, THEY CHECKED THE TSB, BUT NONE ARE LISTED. I HAVE READ JEEP FORUMS AND LEARNED THAT SOME BELIEVE THE PROBLEM WITH THE 2011S IS THE BOOT, EITHER INNER OR OUTER OR BOTH. WHEN IT IS COLD OUTSIDE, THE BOOTS DON+T FLEX WELL--SO IT PUSHES THE VEHICLE OUT OF GEAR. I HAVE BEEN IN THE MIDDLE OF A TURN AND IT HAPPENS--HUGE SAFETY ISSUE.

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