Auto Recalls for Consumers

JEEP WRANGLER - 2011 JEEP WRANGLER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 383 complaints filed for the 2011 JEEP WRANGLER

Below is a list of complaints & problems filed against the 2011 JEEP WRANGLER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 JEEP WRANGLER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (105) Exterior Lighting (5) Power Train (37) Steering (42) Unknown Or Other (23)
Electrical System (60) Fuel Propulsion System (76) Seat Belts (3) Structure (25) Vehicle Speed Control (15)
Electronic Stability Control (7) Fuel System Gasoline (11) Seats (5) Suspension (30) Visibility Wiper (11)
Engine (29) Latches Locks Linkages (1) Service Brakes (10) Tires (2) Wheels (6)
Engine And Engine Cooling (6) Parking Brake (1) Service Brakes Hydraulic (3)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

11/10/2017 - RENSSELAER, NY
GASOLINE/FUEL SPIT OR SPRAY-BACK AND OVERFILL SPILLAGE WHEN FILLING FUEL TANK, ESPECIALLY WHEN/AFTER FUEL FILLING NOZZLE SHUTS OFF (AUTOMATIC SHUT OFF). OCCURS PRACTICALLY EVERY TIME I FILL MY TANK.

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SERVICE BRAKES

11/7/2017 - ROCKFORD, TN
I HAVE A 2011 JEEP WRANGLER UNLIMITED RUBICON, I BOUGHT IT NEW AND IT HAS NOT BEEN OFF ROAD EXCEPT IN A FIELD OR TWO AND THE ONLY MUD IT HAS SEEN IS FROM THE ROAD. IT HAS NOT BEEN LIFTED NOR DOES IT HAVE OVER SIZED TIRES. I HAVE HAD MY ELECTRONIC STABILITY CONTROL LIGHT COME ON A FEW TIMES IN THE 6 YEARS I HAVE HAD THE VEHICLE, BUT IT HAS ALWAYS WENT RIGHT BACK OFF. IT AND THE ABS CAME ON A FEW WEEKS AGO AND WILL NOT GO OFF, BECAUSE IT THINKS MY VEHICLE IS SLIDING OR SPINNING, THE RIGHT FRONT BRAKES WILL GRAB AND IT CUTS THE POWER TO THE ENGINE. TODAY I WAS PULLING OUT ONTO A MAIN ROAD AND THE BRAKES WERE ACTING LIKE THE ABS(THAT WARNING LIGHT IS ALSO ON) WAS PULSING, I COULD FEEL IT IN THE PEDAL. AS I HIT THE GAS TO PULL ONTO A VERY BUSY HIGHWAY, THE ESC LIGHT STARTED FLASHING AND CUT THE POWER TO MY ENGINE AND I COULD NOT GO. AS I WAS IN A MERGE LANE I WAS ABLE TO QUICKLY CUT TO THE RIGHT AND GET BACK OFF THE ROAD BEFORE I WAS HIT BY ANOTHER VEHICLE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED SINCE THIS PROBLEM HAS BEEN GOING ON. I HAVE HAD THE JEEP TO THE DEALERSHIP AND THEY ORDERED THE WIRING HARNESS (BROKEN WIRE THEY SAID) TO FIX IT 2 WEEKS AGO AND THEY HAVEN'T CONTACTED ME THAT IT IS IN YET. BUT I WAS TOLD THAT BECAUSE THE WIRING IS RAN THROUGH THE FRAME THEY HAVE TO PULL THE BODY OFF TO REPLACE IT. YES IT IS GOING TO COST A LOT TO FIX, BUT I WILL ALSO HAVE TO ARRANGE TO TAKE IT TO THE DEALERSHIP(WHICH IS ABOUT AN HOUR AWAY) AND UNTIL I AM ABLE TO DO THAT, I STILL HAVE TO DRIVE IT. I CONTACTED JEEP AND TALKED TO SOMEONE WITH THEIR CUSTOMER SERVICE ABOUT THE CONCERNS I HAVE WITH BEING ABLE TO PULL INTO TRAFFIC AND THE BRAKES HOLDING ME BACK AND ASKING IF THERE WAS A RECALL FOR THIS PROBLEM, BUT THEY SAID NO AND WASN'T REALLY CONCERNED ABOUT IT. AND ALSO, THE WARNING LIGHTS COME AND GO, FLASH AND IT WON'T GO, AS IT DID TODAY WHEN I TRIED TO MERGE INTO TRAFFIC.

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ELECTRONIC STABILITY CONTROL

11/7/2017 - ROCKFORD, TN
I HAVE A 2011 JEEP WRANGLER UNLIMITED RUBICON, I BOUGHT IT NEW AND IT HAS NOT BEEN OFF ROAD EXCEPT IN A FIELD OR TWO AND THE ONLY MUD IT HAS SEEN IS FROM THE ROAD. IT HAS NOT BEEN LIFTED NOR DOES IT HAVE OVER SIZED TIRES. I HAVE HAD MY ELECTRONIC STABILITY CONTROL LIGHT COME ON A FEW TIMES IN THE 6 YEARS I HAVE HAD THE VEHICLE, BUT IT HAS ALWAYS WENT RIGHT BACK OFF. IT AND THE ABS CAME ON A FEW WEEKS AGO AND WILL NOT GO OFF, BECAUSE IT THINKS MY VEHICLE IS SLIDING OR SPINNING, THE RIGHT FRONT BRAKES WILL GRAB AND IT CUTS THE POWER TO THE ENGINE. TODAY I WAS PULLING OUT ONTO A MAIN ROAD AND THE BRAKES WERE ACTING LIKE THE ABS(THAT WARNING LIGHT IS ALSO ON) WAS PULSING, I COULD FEEL IT IN THE PEDAL. AS I HIT THE GAS TO PULL ONTO A VERY BUSY HIGHWAY, THE ESC LIGHT STARTED FLASHING AND CUT THE POWER TO MY ENGINE AND I COULD NOT GO. AS I WAS IN A MERGE LANE I WAS ABLE TO QUICKLY CUT TO THE RIGHT AND GET BACK OFF THE ROAD BEFORE I WAS HIT BY ANOTHER VEHICLE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED SINCE THIS PROBLEM HAS BEEN GOING ON. I HAVE HAD THE JEEP TO THE DEALERSHIP AND THEY ORDERED THE WIRING HARNESS (BROKEN WIRE THEY SAID) TO FIX IT 2 WEEKS AGO AND THEY HAVEN'T CONTACTED ME THAT IT IS IN YET. BUT I WAS TOLD THAT BECAUSE THE WIRING IS RAN THROUGH THE FRAME THEY HAVE TO PULL THE BODY OFF TO REPLACE IT. YES IT IS GOING TO COST A LOT TO FIX, BUT I WILL ALSO HAVE TO ARRANGE TO TAKE IT TO THE DEALERSHIP(WHICH IS ABOUT AN HOUR AWAY) AND UNTIL I AM ABLE TO DO THAT, I STILL HAVE TO DRIVE IT. I CONTACTED JEEP AND TALKED TO SOMEONE WITH THEIR CUSTOMER SERVICE ABOUT THE CONCERNS I HAVE WITH BEING ABLE TO PULL INTO TRAFFIC AND THE BRAKES HOLDING ME BACK AND ASKING IF THERE WAS A RECALL FOR THIS PROBLEM, BUT THEY SAID NO AND WASN'T REALLY CONCERNED ABOUT IT. AND ALSO, THE WARNING LIGHTS COME AND GO, FLASH AND IT WON'T GO, AS IT DID TODAY WHEN I TRIED TO MERGE INTO TRAFFIC.

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ENGINE

11/7/2017 - ROCKFORD, TN
I HAVE A 2011 JEEP WRANGLER UNLIMITED RUBICON, I BOUGHT IT NEW AND IT HAS NOT BEEN OFF ROAD EXCEPT IN A FIELD OR TWO AND THE ONLY MUD IT HAS SEEN IS FROM THE ROAD. IT HAS NOT BEEN LIFTED NOR DOES IT HAVE OVER SIZED TIRES. I HAVE HAD MY ELECTRONIC STABILITY CONTROL LIGHT COME ON A FEW TIMES IN THE 6 YEARS I HAVE HAD THE VEHICLE, BUT IT HAS ALWAYS WENT RIGHT BACK OFF. IT AND THE ABS CAME ON A FEW WEEKS AGO AND WILL NOT GO OFF, BECAUSE IT THINKS MY VEHICLE IS SLIDING OR SPINNING, THE RIGHT FRONT BRAKES WILL GRAB AND IT CUTS THE POWER TO THE ENGINE. TODAY I WAS PULLING OUT ONTO A MAIN ROAD AND THE BRAKES WERE ACTING LIKE THE ABS(THAT WARNING LIGHT IS ALSO ON) WAS PULSING, I COULD FEEL IT IN THE PEDAL. AS I HIT THE GAS TO PULL ONTO A VERY BUSY HIGHWAY, THE ESC LIGHT STARTED FLASHING AND CUT THE POWER TO MY ENGINE AND I COULD NOT GO. AS I WAS IN A MERGE LANE I WAS ABLE TO QUICKLY CUT TO THE RIGHT AND GET BACK OFF THE ROAD BEFORE I WAS HIT BY ANOTHER VEHICLE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED SINCE THIS PROBLEM HAS BEEN GOING ON. I HAVE HAD THE JEEP TO THE DEALERSHIP AND THEY ORDERED THE WIRING HARNESS (BROKEN WIRE THEY SAID) TO FIX IT 2 WEEKS AGO AND THEY HAVEN'T CONTACTED ME THAT IT IS IN YET. BUT I WAS TOLD THAT BECAUSE THE WIRING IS RAN THROUGH THE FRAME THEY HAVE TO PULL THE BODY OFF TO REPLACE IT. YES IT IS GOING TO COST A LOT TO FIX, BUT I WILL ALSO HAVE TO ARRANGE TO TAKE IT TO THE DEALERSHIP(WHICH IS ABOUT AN HOUR AWAY) AND UNTIL I AM ABLE TO DO THAT, I STILL HAVE TO DRIVE IT. I CONTACTED JEEP AND TALKED TO SOMEONE WITH THEIR CUSTOMER SERVICE ABOUT THE CONCERNS I HAVE WITH BEING ABLE TO PULL INTO TRAFFIC AND THE BRAKES HOLDING ME BACK AND ASKING IF THERE WAS A RECALL FOR THIS PROBLEM, BUT THEY SAID NO AND WASN'T REALLY CONCERNED ABOUT IT. AND ALSO, THE WARNING LIGHTS COME AND GO, FLASH AND IT WON'T GO, AS IT DID TODAY WHEN I TRIED TO MERGE INTO TRAFFIC.

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AIR BAGS

9/17/2017 - MARTHASVILLE, MO
ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS ISSUED A LETTER STATING THAT SOME JEEPS MAY HAVE A RECALL ON THIS SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I CONTACTED THE DEALERSHIP AND THEY STATED THAT I DO NOT HAVE A RECALL FOR THIS ISSUE.

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AIR BAGS

8/24/2017 - MOSELEY, VA
THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

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AIR BAGS

8/16/2017 - VIRGINIA BEACH, VA
AIR BAG LIGHT RANDOMLY CAME ON AND CONTINUES TO COME ON AND OFF WHILE DRIVING, I HAVE NOT HAD AN ACCIDENT . ALSO, GAS CAP HAS BEEN REPLACED TWICE AND THE GASCAP LIGHT STAYS ON . THE AIR BAG LIGHT IS A SAFETY CONCERN.

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UNKNOWN OR OTHER

8/16/2017 - VIRGINIA BEACH, VA
AIR BAG LIGHT RANDOMLY CAME ON AND CONTINUES TO COME ON AND OFF WHILE DRIVING, I HAVE NOT HAD AN ACCIDENT . ALSO, GAS CAP HAS BEEN REPLACED TWICE AND THE GASCAP LIGHT STAYS ON . THE AIR BAG LIGHT IS A SAFETY CONCERN.

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ENGINE

6/19/2017 - HUNTINGDON, PA
THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL STIFFENED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND OVERHEAT WARNING INDICATORS ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER (FREY MOTORS AT 409 VALLEY ST, LEWISTOWN, PA 17044) WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED AND THE AIR CONDITION HOSE WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL IN REFERENCE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,580. UPDATED 08/29/17

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STEERING

6/19/2017 - HUNTINGDON, PA
THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL STIFFENED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND OVERHEAT WARNING INDICATORS ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER (FREY MOTORS AT 409 VALLEY ST, LEWISTOWN, PA 17044) WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED AND THE AIR CONDITION HOSE WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL IN REFERENCE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,580. UPDATED 08/29/17

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