Auto Recalls for Consumers

KIA SORENTO - 2011 KIA SORENTO Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 388 complaints filed for the 2011 KIA SORENTO

Below is a list of complaints & problems filed against the 2011 KIA SORENTO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA SORENTO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (21) Equipment Adaptive (3) Parking Brake (1) Steering (28) Unknown Or Other (27)
Electrical System (58) Exterior Lighting (9) Power Train (144) Structure (27) Vehicle Speed Control (30)
Electronic Stability Control (10) Fuel Propulsion System (4) Seat Belts (4) Suspension (26) Visibility (20)
Engine (38) Fuel System Gasoline (1) Seats (3) Tires (6) Visibility Wiper (1)
Engine And Engine Cooling (27) Interior Lighting (2) Service Brakes (27) Traction Control System (1) Wheels (4)
Equipment (1) Latches Locks Linkages (2) Service Brakes Hydraulic (17)

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ComplaintDescription

STRUCTURE: BODY

6/17/2015 - FAIRPORT HARBOR, OH
DRIVERS SIDE REAR DOOR WONT OPEN FROM OUTSIDE. IF WINDOW IS DOWN CAN REACH IN AND HIT INNER PANEL AND IT WILL OPEN. INNER PANEL GETTING HUNG UP ON STRIPPING SO WHEN YOU TRY TO OPEN DOOR IT PULLS CLIPS FROM PANEL BREAKING THEM.

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STRUCTURE: BODY: DOOR

6/16/2015 - UPPER MARLBORO, MD
THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

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AIR BAGS

6/15/2015 - VALDOSTA, GA
AIR BAG LIGHT CAME ON WILL NOT GO OFF HAVE AN APT WITH DEALERSHIP TOMORROW THEY SAY 45.00 TO RUN A DIAGNOSTIC CHECK BECAUSE THERE IS NO RECALL. AND IT IS NOT COVERED SO WE WILL SEE ABOUT A COST I DON'T FEEL SAFE NOT KNOWING IF MY AIR BAGS ARE NOT GOING TO WORK.

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ENGINE

6/15/2015 - ELMONT, NY
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT 20 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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STRUCTURE: BODY

6/11/2015 - BALTIMORE, MD
THE DRIVER'S SIDE BACK DOOR WOULD NOT OPEN FROM THE OUTSIDE. ONLY THE INSIDE. NOW A FEW DAYS LATER, THE DRIVER'S DOOR IS DOING THE SAME THING. NOT OPENING FROM THE OUTSIDE, ONLY THE INSIDE.

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UNKNOWN OR OTHER

6/11/2015 - BALTIMORE, MD
THE DRIVER'S SIDE BACK DOOR WOULD NOT OPEN FROM THE OUTSIDE. ONLY THE INSIDE. NOW A FEW DAYS LATER, THE DRIVER'S DOOR IS DOING THE SAME THING. NOT OPENING FROM THE OUTSIDE, ONLY THE INSIDE.

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AIR BAGS

6/10/2015 - SAN DIEGO, CA
THE AIRBAG LIGHT WENT ON WHEN I STARTED CAR AND WILL NOT GO OFF. THERE HAS BEEN NO ACCIDENTS.

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SERVICE BRAKES

6/10/2015 - NORTH PORT, FL
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT 20 MPH, MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RIGHT REAR PASSENGER SIDE BRAKE SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.

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STRUCTURE: BODY: DOOR

6/8/2015 - HOWARD, PA
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR DRIVER SIDE DOOR, BUT IT WOULD NOT OPEN DUE TO THE DOOR PANEL BECOMING WARPED FROM THE OUTSIDE HEAT. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

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EXTERIOR LIGHTING

6/2/2015 - PATTON , PA
THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED TO ILLUMINATE AND THE WIRES AROUND BOTH HEAD LIGHTS MELTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HEADLIGHTS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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