Auto Recalls for Consumers

KIA SORENTO - 2011 KIA SORENTO Problems & Complaints

 
Auto Recalls For Consumers
by KIA

There are 707 complaints filed for the 2011 KIA SORENTO

Below is a list of complaints & problems filed against the 2011 KIA SORENTO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA SORENTO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (68) Equipment Adaptive (3) Parking Brake (1) Steering (29) Unknown Or Other (90)
Electrical System (96) Exterior Lighting (25) Power Train (177) Structure (139) Vehicle Speed Control (33)
Electronic Stability Control (12) Fuel Propulsion System (4) Seat Belts (4) Suspension (28) Visibility (24)
Engine (56) Fuel System Gasoline (1) Seats (11) Tires (6) Visibility Wiper (1)
Engine And Engine Cooling (27) Interior Lighting (3) Service Brakes (34) Traction Control System (1) Wheels (5)
Equipment (1) Latches Locks Linkages (18) Service Brakes Hydraulic (18)

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ComplaintDescription

UNKNOWN OR OTHER

5/18/2017 - SANDSTON, VA
CANNOT OPEN DRIVERS OR FRONT PASSENGER SIDE DOOR FROM THE OUTSIDE. VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN THIS OCCURRED. I HAVE TO CRAWL IN MY BACK DRIVER SIDE DOOR TO OPEN DRIVERS SIDE DOOR FROM THE INSIDE. THIS IS DANGEROUS NOT TO MENTION VERY INCONVENIENT. I HAVE READ ONLINE THAT THERE HAS BEEN NUMEROUS SIMILAR COMPLAINTS. DEALERSHIPS CHARGING A FORTUNE TO REPLACE THE OUTSIDE LOCK. I SIMPLY CANNOT BELIEVE THAT A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH KIA.

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AIR BAGS

5/17/2017 - WOODBURY, TN
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 65 MPH, THE CONTACT DRIFTED TO SLEEP AND REAR ENDED AN 18 WHEELER TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO HER STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED FOR COSMETIC DAMAGES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.

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ENGINE

5/15/2017 - PERRY, OH
THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT A METAL BANGING NOISE WAS HEARD UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: K3454763. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

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AIR BAGS

5/11/2017 - WEST POINT, GA
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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POWER TRAIN

5/11/2017 - WEST POINT, GA
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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UNKNOWN OR OTHER

5/8/2017 - CINCINNATI, OH
TAKATA RECALL, CAR IS MAKING A WHINNING NOISE WHEN IN IDLE ALSO WHEN EXCELLERATING. I BELIEVE THIS COULD BE INTERMEDIATE DRIVESHIFT WHICH IS RECALLED ON SOME CARS BUT NOT MINE. IT DOES SEEM TO BE EFFECTING THE TRANSMITTION SOMETIMES.

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AIR BAGS

5/5/2017 - AUGUSTA, GA
THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER TO HAVE IT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,766.

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AIR BAGS

4/27/2017 - VILLE PLATTE, LA
STARTED CAR AIRBAG LIGHT CAME ON STAYED ON. NO REASON FOR TO BE ON.

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ELECTRICAL SYSTEM

4/25/2017 - DAPHNE, AL
SYMPTOMATIC OF PREVIOUS PCM/ECU FAILURE. PCM WAS REPLACED 3 MONTHS AFTER PURCHASING 2011 KIA SORENTO NEW.

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ENGINE

4/20/2017 - HUGHESVILLE, PA
THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

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