Auto Recalls for Consumers

MITSUBISHI OUTLANDER - 2011 MITSUBISHI OUTLANDER Problems & Complaints

 
Auto Recalls For Consumers
by Mitsubishi Motors North America, Inc.

There are 39 complaints filed for the 2011 MITSUBISHI OUTLANDER

Below is a list of complaints & problems filed against the 2011 MITSUBISHI OUTLANDER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 MITSUBISHI OUTLANDER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (3) Engine (12) Power Train (4) Suspension (3) Visibility (1)
Electrical System (6) Engine And Engine Cooling (7) Service Brakes (2) Unknown Or Other (1) Visibility Wiper (7)
Electronic Stability Control (1) Exterior Lighting (2) Structure (1) Vehicle Speed Control (3) Wheels (2)

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ComplaintDescription

VISIBILITY/WIPER

12/6/2018 - SAN RAFAEL, CA
THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.

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SERVICE BRAKES

12/5/2018 - CAGUAS, PR
BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

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ELECTRICAL SYSTEM

12/5/2018 - CAGUAS, PR
BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

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ENGINE

12/5/2018 - CAGUAS, PR
BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

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VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER

11/20/2018 - GLEN ELLYN, IL
THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

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VISIBILITY/WIPER

10/31/2018 - PATERSON, NJ
THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

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ENGINE

10/16/2018 - GLOVERSVILLE, NY
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.

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POWER TRAIN

10/16/2018 - GLOVERSVILLE, NY
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.

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WHEELS

8/31/2018 - ABERDEEN, MD
THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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SUSPENSION

8/31/2018 - ABERDEEN, MD
THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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