Auto Recalls for Consumers

TOYOTA SIENNA - 2011 TOYOTA SIENNA Problems & Complaints

 
Auto Recalls For Consumers
by Toyota Motor Corporation

There are 219 complaints filed for the 2011 TOYOTA SIENNA

Below is a list of complaints & problems filed against the 2011 TOYOTA SIENNA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 TOYOTA SIENNA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (11) Equipment (9) Parking Brake (1) Service Brakes Hydraulic (12) Unknown Or Other (9)
Child Seat (1) Equipment Adaptive (4) Power Train (8) Steering (11) Vehicle Speed Control (14)
Electrical System (32) Exterior Lighting (6) Seat Belts (6) Structure (49) Visibility (11)
Electronic Stability Control (1) Fuel Propulsion System (3) Seats (7) Suspension (2) Visibility Wiper (2)
Engine (7) Fuel System Gasoline (1) Service Brakes (10) Tires (31) Wheels (21)
Engine And Engine Cooling (6) Latches Locks Linkages (9) Service Brakes Air (1) Traction Control System (1)

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ComplaintDescription

STRUCTURE: BODY: DOOR

6/23/2016 - APOLLO, PA
THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE DRIVER SIDE SLIDING DOOR OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

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ELECTRICAL SYSTEM

6/23/2016 - APOLLO, PA
THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE DRIVER SIDE SLIDING DOOR OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SLIDING DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

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AIR BAGS

6/17/2016 - CHARLESTON, WV
ON JUNE 15, 2016 AROUND 4:30 MY WIFE WAS DRIVING TOYOTA SEINA LTD VAN WHICH IS EQUIPPED WITH SIDE CURTAIN AIRBAG ANOTHER VEHICLE HIT HER VAN ON PASSENGER SIDE FRONT WHEEL FROM SIDE WHILE CHANGING LANES THIS RESULTED TIPPING OF VAN , SEINNA VAN WAS TIPPED ON SIDE AND WAS DRAG ON ROAD OVER 100 FEET BEFORE IT STOPPED . WINDOWS AND FRONT GLASS SHATTERED WHILE SLIDING THERE IS EXTENSIVE DAMAGE ON CAR ON PASSENGER SIDE AND DRIVER SIDE AS WELL AS IN FRONT NEAR PASSENGER SIDE NONE OF THE AIRBAGS WERE INFLATED DESPITE SIGNIFICANT IMPACT

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STRUCTURE: BODY: DOOR: HINGE AND ATTACHMENTS

4/14/2016 - BROWNS SUMMIT, NC
THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR FOR THE FUEL TANK WAS FRACTURED AND THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE DEALER STATED THAT THE FUEL DOOR AND HINGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

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SEAT BELTS

4/7/2016 - CINCINNATI, OH
THE DRIVERS SIDE 1ST REAR SEAT BELT WON'T LATCH WHEN BRAKES APPLIED. STAYS LOOSE. THE BACK REAR SEAT BELT RETRACTED BUT WILL NOT RELEASE TO USE. VEHICLE HAD 75,000 MI. WHEN NOTICWED. HAS NO ACCIDENTS

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FUEL/PROPULSION SYSTEM

4/7/2016 - CAMDEN, SC
COMPLAINT: TOYOTA SIENNA 2011 SE ON 2/3/2016 I TOOK MY 2011 SIENNA TO THE LOCAL TOYOTA DEALERSHIP BECAUSE THE INFORMATION DISPLAY SCREEN INDICATED VSC SYSTEM WARNING AND THE ENGINE LIGHT, TRAC SYSTEM LIGHT, AND WARNING LIGHTS WERE ON. AFTER DIAGNOSTICS THE SERVICE ADVISOR EXPLAINED THAT FUEL EMISSION SWITCH VALVE WAS STUCK IN THE OFF POSITION. THE TECHNICIAN REPORT IDENTIFIED THE PART AS P2440 EVAPORATIVE EMISSION PRESSURE SWITCH VALVE. THE SWITCH REGULATES THE AMOUNT OF GASOLINE PUMPED INTO THE TANK THROUGH THE INTAKE AND OUTTAKE OF AIR. VACUUM HOSES CONNECT THE VALVE TO A +CHARCOAL CANISTER+ WHICH COLLECTS GAS FUMES FROM THE TANK AND ROUTES THEM TO THE ENGINE FOR COMBUSTION. UNFORTUNATELY, TOYOTA SELLS THESE VARIOUS COMPONENTS IN EMISSION SYSTEM AS ONE UNIT. THE PART WAS $537.92 AND $148.88 FOR LABOR. THE SUGGESTED CAUSE WAS OVERFILLING THE GAS TANK. WE HAVE NEVER HAD A PROBLEM FILLING UP TANKS (STOPPING BEFORE THE POINT OF OVERFLOW) WITH MANY PREVIOUSLY OWNED TOYOTA TRUCKS AND SEDANS. THE CORE OF MY GRIEVANCE IS THE FACT THAT THE OWNER+S MANUAL DOES NOT SPECIFICALLY CAUTION THE OWNER THAT THIS PRACTICE CAN DAMAGE OR CAUSE A MALFUNCTION OF THE EMISSION SYSTEM. THE MANUAL ONLY CAUTIONS THE PERSON PUMPING FUEL +DO NOT SPILL FUEL DURING REFUELING.+(P.150 IN REFUELING SECTION). IF THIS WAS THE REAL CAUSE FOR THE NEEDED EMISSION PART REPLACEMENT I HOPE THAT TOYOTA WILL WRITE A CLEAR WARNING ABOUT THE CONSEQUENCES OF "FILLING UP" IN THEIR MANUAL OR CONSIDER REDESIGNING THE EMISSION SYSTEM. PERHAPS THIS COMPLAINT WILL PREVENT ANOTHER TOYOTA CUSTOMER THE COST AND DISSATISFACTION OF THIS SAME EXPERIENCE.

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UNKNOWN OR OTHER

3/17/2016 - BOISE, ID
THE SLIDING DOOR INTERMITTENTLY CLOSES ABOUT 2/3 OF THE WAY, BEEPS, AND THEN OPENS AGAIN. IT PROBABLY HAPPENS 3/4 OF THE TIME. IT CURRENTLY HAS NO ISSUE OPENING.

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VEHICLE SPEED CONTROL

1/26/2016 - SPANAWAY, WA
THE CONTACT OWNED A 2011 TOYOTA SIENNA. WHILE DRIVING 10 MPH APPROACHING THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A TREE AT 15 MPH. THE DRIVER SUSTAINED FRACTURES TO THE RIGHT RIBS, FOOT, ANKLE, AND LEG THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED FRACTURES TO THE RIGHT HAND, LEFT HIP, NECK, HAND, AND BACK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ELECTRICAL SYSTEM

12/30/2015 - ORLEANS, IN
SLIDING DOOR OPENED AS USUAL, WITH A VAN FULL OF 3 CHILDREN, AGE 8 AND UNDER. POURING DOWN RAIN, THE DOOR DECIDES TO MALFUNCTION, AND WOULD NOT CLOSE ELECTRICALLY OR MANUALLY. I HAD TO DRIVE HOME W/ THE DOOR OPEN. THE PROBLEM HAS SINCE BEEN ONGOING AND NOW WE JUST DON'T USE THE DOOR.

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VEHICLE SPEED CONTROL

12/23/2015 - CHICAGO, IL
THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK AND LEG INJURIES HOWEVER, IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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