Auto Recalls for Consumers

CHEVROLET CRUZE - 2012 CHEVROLET CRUZE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 409 complaints filed for the 2012 CHEVROLET CRUZE

Below is a list of complaints & problems filed against the 2012 CHEVROLET CRUZE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 CHEVROLET CRUZE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (12) Equipment Adaptive (1) Power Train (52) Steering (80) Unknown Or Other (20)
Electrical System (116) Exterior Lighting (7) Seat Belts (2) Structure (14) Vehicle Speed Control (29)
Electronic Stability Control (56) Fuel Propulsion System (11) Seats (2) Suspension (4) Visibility (6)
Engine (92) Fuel System Gasoline (3) Service Brakes (78) Tires (8) Visibility Wiper (10)
Engine And Engine Cooling (28) Interior Lighting (1) Service Brakes Hydraulic (5) Traction Control System (2) Wheels (5)
Equipment (2) Latches Locks Linkages (2)

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ComplaintDescription

VEHICLE SPEED CONTROL

4/16/2016 - BREMEN, GA
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.

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ENGINE

4/16/2016 - BREMEN, GA
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.

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ELECTRONIC STABILITY CONTROL

4/16/2016 - BREMEN, GA
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.

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ELECTRONIC STABILITY CONTROL

4/15/2016 - DALE, TX
THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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FUEL/PROPULSION SYSTEM

4/15/2016 - DALE, TX
THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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ENGINE

4/15/2016 - DALE, TX
THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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STEERING

4/8/2016 - HUMBLE, TX
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.

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ELECTRICAL SYSTEM

4/8/2016 - HUMBLE, TX
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.

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ELECTRONIC STABILITY CONTROL

4/8/2016 - HUMBLE, TX
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.

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ENGINE

4/8/2016 - ALPINE, TX
ENGINE STARTS SHAKING WHEN AIR CONDITIONER IS ON AND WHILE IN STOP SIGH.

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