Auto Recalls for Consumers

CHEVROLET SUBURBAN - 2012 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 74 complaints filed for the 2012 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 2012 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (16) Fuel Propulsion System (1) Seat Belts (1) Suspension (1) Vehicle Speed Control (1)
Electrical System (10) Fuel System Gasoline (1) Service Brakes (2) Tires (3) Visibility (2)
Electronic Stability Control (3) Latches Locks Linkages (1) Steering (2) Unknown Or Other (26) Wheels (4)
Engine (11) Power Train (3) Structure (13)

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ComplaintDescription

AIR BAGS

6/15/2019 - SWANNANOA, NC
"SERVICE AIR BAG" WARNING ON DASH WHILE DRIVING ON HIGHWAY. WARNING HAS STAY ACTIVE SINCE THAT TIME. NO CODES FOR EXPLANATION FOUND.

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UNKNOWN OR OTHER

6/4/2019 - HAZEL GREEN, AL
WHILE DRIVING ON THE HIGHWAY I HEAR A POP AND NOTICE A PIECE MISSING OUT OF MY DASH ABOVE THE AIRBAG AND THEN BEGIN TO NOTICE THE CRACK IN THE DASHBOARD RUN ACROSS THE DASH TO THE DRIVERS SIDE. I HAVE NOTICED OTHER COMPLAINTS ABOUT GM DASHBOARD AND BELIEVE THIS IS A SAFETY HAZARD DUE TO THE CRACK BEING AT THE AIRBAG AND RUNNING ALL THE WAY ACROSS THE DASHBOARD. IF THE AIRBAG DEPLOYED IT COULD SEND HALF OF THE DASHBOARD INTO THE FRONT SEATS OF THE VEHICLE.

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UNKNOWN OR OTHER

4/11/2019 - KATY, TX
ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUSTER.

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AIR BAGS

4/11/2019 - KATY, TX
ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUSTER.

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UNKNOWN OR OTHER

3/2/2019 - RIDGEFIELD, CT
WHEN MY CHEVROLET SUBURBAN 2012 IS LOCKED USING THE KEY FOB OR REMOTE START, A PERSON INSIDE THE CAR CANNOT UNLOCK THE DOORS OR TAILGATE FROM THE INSIDE (VIA THE DOOR UNLOCK BUTTONS NEAR THE DOOR HANDLES OR THE TAILGATE BUTTON) TO GET OUT OF THE CAR. EXAMPLE, PARENT ACCIDENTALLY LEAVES CHILD IN CAR, EXITS CAR, USES FOB TO LOCK DOORS; CHILD NOW CANNOT UNLOCK THE DOOR OR TAILGATE USING THE UNLOCK BUTTONS BY THE DOOR HANDLES NOR BY USING THE TAILGATE OPEN BUTTON. THE PERSON INSIDE THE CAR IS LOCKED INSIDE AND CANNOT EXIT IF THEY DO NOT HAVE A KEY WITH WHICH TO TURN ON THE CAR OR A FOB WITH WHICH TO UNLOCK THE CAR. WHEN THE CAR IS LOCKED WITH THE FOB A PERSON INSIDE THE CAR CANNOT GET OUT OF THE CAR USING ANY BUTTON OR HANDLE INSIDE THE CAR. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND THE IGNITION OFF. TWO ADULTS TESTED THIS MULTIPLE TIMES AND TRIED ALL POSSIBILITIES TO UNLOCK AND GET OUT OF THE CAR FROM THE INSIDE WHEN IT HAD BEEN LOCKED BY FOB OR REMOTE START. I HAVE A VIDEO DEMONSTRATING THIS WHICH I AM HAPPY TO SHARE, BUT BELIEVE THAT I CANNOT UPLOAD BELOW AS IT IS NOT ONE OF THE PERMITTED FORMATS.

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STRUCTURE: BODY

2/25/2019 - HANFORD, CA
CRACKING DASHBOARD POSES A SAFETY THREAT TO PEOPLE INSIDE THE VEHICLE AS WELL THE DRIVER IN LACK OF DEPLOYMENT OF THE FRONT AIRBAGS. HAS HAPPENED ON MULTIPLE VEHICLES OF THIS YEAR.

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UNKNOWN OR OTHER

2/17/2019 - SOUTHAVEN, MS
FRONT DASHBOARD IS CRACKING AROUND INSTRUMENTAL PANEL AND AROUND DRIVERS SIDE AIRBAGS.

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ELECTRONIC STABILITY CONTROL

12/3/2018 - TAHOLAH, WA
TAKATA RECALL- ENGINE IS BEING REPLACED

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ENGINE

12/3/2018 - TAHOLAH, WA
TAKATA RECALL- ENGINE IS BEING REPLACED

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ELECTRONIC STABILITY CONTROL

11/6/2018 - PHOENIX, AZ
WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.

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