Auto Recalls for Consumers

FORD FOCUS - 2012 FORD FOCUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1926 complaints filed for the 2012 FORD FOCUS

Below is a list of complaints & problems filed against the 2012 FORD FOCUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 FORD FOCUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (32) Equipment (4) Parking Brake (2) Steering (390) Unknown Or Other (173)
Communications (1) Equipment Adaptive (3) Power Train (763) Structure (287) Vehicle Speed Control (116)
Electrical System (181) Exterior Lighting (9) Seat Belts (25) Suspension (19) Visibility (19)
Electronic Stability Control (23) Fuel Propulsion System (72) Seats (7) Tires (9) Visibility Wiper (22)
Engine (218) Fuel System Gasoline (12) Service Brakes (30) Traction Control System (4) Wheels (15)
Engine And Engine Cooling (20) Latches Locks Linkages (101) Service Brakes Hydraulic (4)

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ComplaintDescription

POWER TRAIN

4/22/2017 - CHARLOTTE, NC
2012 FORD FOCUS SE 65K MILES: AUTOMATIC TRANSMISSION STOPS SUDDENLY LOOSING POWER AND CAN CAUSE AN ACCIDENT WHEN YOU GO ON THE HIGHWAY OR ON BUSY STREET. SHIFT GEAR GET LOST AND SPEED, VELOCITY AND ACCELERATION DECREASE. WHEEL BEARINGS MAKE A LOT OF NOISE ON THE REAR TIRES LIKE IF THEY GOING TO FLY OUT OF THE CAR. RADIATOR HAVE A HAIR LINE CRACK SO IS LEAKING COOLANT. NOTE: THE CAR IS WELL MAINTAINED AND HAVE ALL MAINTENANCE MADE ON TIME. NO ABUSIVE DRIVING. WHAT HAPPEN FORD???😡 NO QUALITY AT ALL!!!

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SUSPENSION

4/22/2017 - CHARLOTTE, NC
2012 FORD FOCUS SE 65K MILES: AUTOMATIC TRANSMISSION STOPS SUDDENLY LOOSING POWER AND CAN CAUSE AN ACCIDENT WHEN YOU GO ON THE HIGHWAY OR ON BUSY STREET. SHIFT GEAR GET LOST AND SPEED, VELOCITY AND ACCELERATION DECREASE. WHEEL BEARINGS MAKE A LOT OF NOISE ON THE REAR TIRES LIKE IF THEY GOING TO FLY OUT OF THE CAR. RADIATOR HAVE A HAIR LINE CRACK SO IS LEAKING COOLANT. NOTE: THE CAR IS WELL MAINTAINED AND HAVE ALL MAINTENANCE MADE ON TIME. NO ABUSIVE DRIVING. WHAT HAPPEN FORD???😡 NO QUALITY AT ALL!!!

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STEERING

4/21/2017 - SANDYVILLE, WV
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE EXITING FROM THE DRIVEWAY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE R AND R STEERING RACK AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,703.

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UNKNOWN OR OTHER

4/20/2017 - HAMILTON ON, AK
SHUTTERING TRANSMISSION - BROUGHT IN TO FORD TO HAVE SERVICED BECAUSE THERE WAS AN EXTENDED WARRANTY OFFERED BUT MY CAR HAD ALREADY PASSED THE MILAGE LIMIT. I HAD GONE IN PREVIOUSLY COMPLAINING ABOUT THE SHUTTER AND WAS INFORMED IT WAS BECAUSE OF THE TYPE OF TRANSMISSION IT WAS. NOW THAT THERE IS AN ACTUAL PROBLEM WITH THE TRANSMISSION I NOW NO LONGER QUALITY FOR THE EXTENDED WARRANTY BECAUSE IT WAS NOT DISCOVERED UNTIL I PASSED 100,000 KM

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SEAT BELTS: FRONT: BUCKLE ASSEMBLY

4/19/2017 - MANASSAS, VA
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT RETRACTED PROPERLY, BUT FAILED TO LOCK TO SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO A DEALER AND THE SEAT BELT BUCKLE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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LATCHES/LOCKS/LINKAGES

4/19/2017 - MUSCLE SHOALS, AL
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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LATCHES/LOCKS/LINKAGES

4/18/2017 - LANOKA HARBOR, NJ
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AS THE VEHICLE MADE A BEEPING SOUND AND THE VEHICLE'S INTERIOR LIGHTS ILLUMINATED. THE PARKING BRAKE ALSO ENGAGED AND DISENGAGED INDEPENDENTLY SEVERAL TIMES. THE FAILURE RECURRED SEVERAL TIMES AS THE CONTACT CONTINUED TO DRIVE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). ALTHOUGH VIN TOOL STATED PARTS NOT AVAILABLE, THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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VEHICLE SPEED CONTROL

4/13/2017 - GLEN ALLEN, VA
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED EXTENSIVELY AND ALSO THAT THE SPEED FAILED TO INCREASE OVER 20 MPH EACH TIME THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS NOTIFIED THAT THE RECALL NOTICE WAS RECEIVED. IN ADDITION, THE MANUFACTURER HAD BEEN UNABLE TO SUPPLY THE PART AND THE REMEDY FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE CONTACT EXPERIENCED THE FAILURE OF THE DRIVERS DOOR LATCH FAILING TO UNLOCK AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVERS SIDE DOOR. THE LATCHES FAILED TO FUNCTION PROPERLY FOR THE DOORS FROM THE INTERIOR AND EXTERIOR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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LATCHES/LOCKS/LINKAGES

4/13/2017 - GLEN ALLEN, VA
THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED EXTENSIVELY AND ALSO THAT THE SPEED FAILED TO INCREASE OVER 20 MPH EACH TIME THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS NOTIFIED THAT THE RECALL NOTICE WAS RECEIVED. IN ADDITION, THE MANUFACTURER HAD BEEN UNABLE TO SUPPLY THE PART AND THE REMEDY FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE CONTACT EXPERIENCED THE FAILURE OF THE DRIVERS DOOR LATCH FAILING TO UNLOCK AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVERS SIDE DOOR. THE LATCHES FAILED TO FUNCTION PROPERLY FOR THE DOORS FROM THE INTERIOR AND EXTERIOR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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VEHICLE SPEED CONTROL

4/12/2017 - LAS VEGAS, NV
HAVING PROBLEMS MAINTAINING SPEED ! WHEN I EXCELERATED IT DOESN'T WANT TO PICK UP SPEED THEN SUDDENLY IT PICKS UP SPEED AFTER PRESSING THE PEDAL TO THE FLOOR. VERY DANGEROUS. I SAW THIS VERY SAME COMPLAINT FROM ANOTHER FOCUS OWNER DATED IN MARCH 2016 . VERY SCARY!

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