Auto Recalls for Consumers

HONDA PILOT - 2012 HONDA PILOT Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 62 complaints filed for the 2012 HONDA PILOT

Below is a list of complaints & problems filed against the 2012 HONDA PILOT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 HONDA PILOT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Engine And Engine Cooling (9) Power Train (11) Steering (5) Vehicle Speed Control (7)
Electrical System (8) Exterior Lighting (1) Seats (1) Structure (1) Visibility Wiper (1)
Electronic Stability Control (1) Fuel Propulsion System (3) Service Brakes (9) Suspension (2) Wheels (1)
Engine (16) Fuel System Gasoline (3) Service Brakes Hydraulic (2) Unknown Or Other (3)

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ComplaintDescription

SERVICE BRAKES

9/15/2014 - YONKERS, NY
WHEN DRIVING ON THE HIGHWAY AND BRAKING THE STEERING WHEEL SHAKES. CONFIRMED BY DEALERSHIP: WARPED ROTORS/ LIMITED BRAKE PAD USE: TO BE PRECISE 2 MILLIMETERS OF BRAKE PAD USE. MILEAGE IS UNDER 26,000, 2 & 1/2 YEAR OLD CAR. I AM AN AVERAGE DRIVER. IN MY OPINION TO HAVE THE ROTORS WARP WITH LIMITED USE ON THE BRAKE PADS LEADS ME TO BELIEVE THAT THE ROTORS WERE DEFECTIVE FROM THE START. HOWEVER THE DEALERSHIP IS STIPULATING WEAR AND TEAR WITH A $600 BILL INCLUDING REPLACING MY LIMITED WORN BRAKE PADS. I'M SURE I AM NOT THE ONLY OWNER WITH THIS DEFECT. ABSOLUTELY ABSURD!

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STEERING

9/15/2014 - YONKERS, NY
WHEN DRIVING ON THE HIGHWAY AND BRAKING THE STEERING WHEEL SHAKES. CONFIRMED BY DEALERSHIP: WARPED ROTORS/ LIMITED BRAKE PAD USE: TO BE PRECISE 2 MILLIMETERS OF BRAKE PAD USE. MILEAGE IS UNDER 26,000, 2 & 1/2 YEAR OLD CAR. I AM AN AVERAGE DRIVER. IN MY OPINION TO HAVE THE ROTORS WARP WITH LIMITED USE ON THE BRAKE PADS LEADS ME TO BELIEVE THAT THE ROTORS WERE DEFECTIVE FROM THE START. HOWEVER THE DEALERSHIP IS STIPULATING WEAR AND TEAR WITH A $600 BILL INCLUDING REPLACING MY LIMITED WORN BRAKE PADS. I'M SURE I AM NOT THE ONLY OWNER WITH THIS DEFECT. ABSOLUTELY ABSURD!

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VEHICLE SPEED CONTROL

9/5/2014 - GLOUCESTER, VA
GOOD MORNING, THIS SEEMS TO BE A FREQUENT PROBLEM ON OUR VEHICLE. WHEN WE COME DO A STOP AND THEN TRY TO ACCELERATE, THE VEHICLE HESITATES (2-3 SEC.). IN THE MEANTIME, I'M STILL PRESSING THE ACCELERTOR DOWN TRYING TO GET THE VEHICLE TO GO. EVENTUALLY, THE VEHICLE CATCHES, BUT THEN WANTS TO TAKE OFF (ACCELERATE FAST). RECENTLY, MY WIFE SAID SHE CAME TO A STOP, WENT TO CROSS THE STREET, AND AS THE VEHICLE STARTED TO MOVE, SHE COULDN'T GET THE VEHICLE TO GO AND EVENTUALLY HAD TO STOMP THE PEDAL TO AVOID AN ONCOMING VEHICLE. I HAVE ATTACHED A LINK TO A HONDA FORUM. THIS SEEMS TO BE A FARELY COMMON PROBLEM AND IT DOESN'T SEEM HONDA HAS A SOLUTION. HONDA FORUM REGARDING ISSUE: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/31680-HESITATION-ANYONE-ELSE-NOTICE.HTML I WORRY ABOUT THIS HESITATION NO ONLY FOR MY LIFE AND MY FAMILY, BUT ALSO OTHERS THAT OWN THIS VEHICLE. THIS HESITATION ISSUE NEEDS TO BE ADDRESSED BY HONDA.

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ENGINE

8/4/2014 - MONROE, NC
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POWER TRAIN

8/4/2014 - MONROE, NC
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ELECTRICAL SYSTEM

8/4/2014 - MONROE, NC
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SERVICE BRAKES

7/5/2014 - ARLINGTON , TX
THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE,

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ENGINE

7/5/2014 - ARLINGTON , TX
THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE,

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FUEL/PROPULSION SYSTEM

7/5/2014 - ARLINGTON , TX
THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE,

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SERVICE BRAKES

7/1/2014 - GOFFSTOWN, NH
WHEN I PURCHASED THE VEHICLE NEW IN MAY 2012, THERE WAS A SEVERE 'PULSING' VIBRATION WHEN BRAKING FROM SPEEDS > 60MPH. I TOOK THE VEHICLE BACK TO THE DEALER, THEY SAID THIS WAS BECAUSE IT SAT ON THE LOT WITHOUT BEING MOVED, AND 'MACHINED' THE RUST OFF THE ROTORS, WHICH SEEMED TO HAVE FIXED THE PROBLEM. NOW THE PROBLEM HAS REAPPEARED AT APPROXIMATELY 35000-40000 MILES. AGAIN THE DEALER SAYS IT IS A PROBLEM WITH THE REAR ROTORS, AND THEY NEED TO BE RESURFACED AND THE BRAKE PADS REPLACED. I OWNED A 2004 PILOT AND NEVER EXPERIENCED THIS PROBLEM WITH IT IN THE 100,000 MILES I DROVE IT. MY DRIVING HABITS HAVE NOT CHANGED. THERE SEEMS TO BE SOME SORT OF PROBLEM WITH THE BRAKE ROTORS ON THIS MODEL - BRAKING DISTANCE IS LONGER THAN MY PRIOR MODEL AND THE VIBRATION/PULSING IS SIGNIFICANT ENOUGH TO CAUSE A CONCERN FOR SAFETY.

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