Auto Recalls for Consumers

KIA OPTIMA - 2012 KIA OPTIMA Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 266 complaints filed for the 2012 KIA OPTIMA

Below is a list of complaints & problems filed against the 2012 KIA OPTIMA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 KIA OPTIMA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (5) Equipment (1) Latches Locks Linkages (1) Service Brakes Air (1) Unknown Or Other (15)
Communications (1) Equipment Adaptive (2) Power Train (16) Steering (95) Vehicle Speed Control (14)
Electrical System (27) Exterior Lighting (2) Seat Belts (1) Structure (10) Visibility (11)
Electronic Stability Control (3) Fuel Propulsion System (12) Seats (4) Suspension (11) Visibility Wiper (7)
Engine (68) Fuel System Gasoline (2) Service Brakes (12) Tires (7) Wheels (7)
Engine And Engine Cooling (5)

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ComplaintDescription

ENGINE

7/21/2017 - BETHLEHEM, PA
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING AT HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE ALLENTOWN KIA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LARGE EVAP LEAK. THE VEHICLE WAS REPAIRED, BUT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS NOT ENGAGING CORRECTLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND STATED THAT NO REPAIR WAS NEEDED AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 12422016. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE DEALER AND ROADSIDE ASSISTANCE IN THE EVENT OF A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,637.

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UNKNOWN OR OTHER

7/21/2017 - HUMBOLDT, TN
AIR CONDITIONING QUITS WORKING WHILE SITTING STILL. DANGEROUS FOR CHILDREN AND OTHERS. QUITS IMMEDIATELY AT RED LIGHT OR IN PARK.

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ENGINE

7/17/2017 - DES MOINES, IA
THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 45 MPH OFF OF THE INTERSTATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER INTO A PARKING LOT. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT LEFT THE VEHICLE OVERNIGHT AND HAD IT TOWED TO MIDAS (6500 SE 14TH ST, DES MOINES IOWA, 50320) THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. DUE TO THE $7,000 REPAIR COST, THE CONTACT DECIDED TO SELL THE VEHICLE DUE TO THE VALUE OF THE VEHICLE PER THE MILEAGE AND CONDITION. THE MANUFACTURER WAS CONTACTED IN JULY OF 2017 AFTER FINDING OUT A MONTH EARLIER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), AFTER THE VEHICLE HAD ALREADY BEEN SOLD. THE FAILURE MILEAGE WAS 124,890. PARTS DISTRIBUTION DISCONNECT.

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ENGINE

7/17/2017 - LITTLE TORCH KEY, FL
MY CAR HAS BEEN AT THE KIA DEALERSHIP HERE IN KEY WEST, FL DUE TO THE ENGINE SEIZING JUST LIKE THE RECALL STATES. IT HAS BEEN THERE FOR 2 WEEKS AND STILL NO WORD FROM KIA IF THEY ARE GONNA FIX IT. I HAVE BEEN WITHOUT A CAR FOR THAT PERIOD AND AM BEING TOLD THERE IS NO TIMETABLE ON THIS AS WELL. SO AFTER TWO WEEKS I DON'T EVEN KNOW IF IT WILL BE FIXED OR ANYTHING. THE VEHICLE SEIZED UP WHILE DRIVING IT, WAS LUCKY ENOUGH TO PULL TO A SIDE PARKING LOT.

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UNKNOWN OR OTHER

6/27/2017 - HEBRON, OH
CLOCKSPRING MALFUNCTIONING IN STEERING WHEEL WHICH IS IMPACTING THE AIR BAG FUNCTIONALITY.

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STEERING

6/21/2017 - NACOGDOCHES, TX
WHEN STREERING THE VEHICLE, IN MOTION OR STILL, THE STEERING WHEEL MAKES A CLICKING SOUND. GOING OVER ANY BUMP IT RATTLES N SHAKES.

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FUEL/PROPULSION SYSTEM

6/15/2017 - FERNDALE, WA
TURBO FEED AND RETURN LINES LEAKING CAUSING IT TO LOSE OIL WHICH COULD CAUSE TO ENGINE FAILURE. I HAVE JUST HAD AN ISSUE WITH THE LINES LEAKING IN WHICH KIA WILL WARRANT THESE EVEN THOUGH THEY PLAY A VITIAL PART IN ENGINE OPERATION. CURRENTLY I HAVE SEEN MANY ISSUES ON FORUMS AND WEBSITES SO NOT JUST A FEW CARS. SHOULD HAVE A RECALL JUST LIKE THE ENGINE RECALL ISSUES. THIS COULD CAUSE THE ENGINE TO STALL THEREFORE DEATHS COULD OCCUR. THIS NEEDS TO BE SERIOUSLY RECALLED MAY CAUSE ENGINE FIRES FROM HEAT ON THE EXHAUST AND OIL LINE DIRECTLY ABOVE IT LEAKING.

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ENGINE

5/30/2017 - GASTONIA, NC
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED AND ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENALDO KIA AT 4425 E DIXON BLVD, SHELBY, NC 28152, PHONE NUMBER: 704-406-8100, WHERE IT DIAGNOSED WITH A THROWN CONNECTING ROD IN THE ENGINE AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BUT THE CONTACT STATED THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ENGINE WAS REPLACED ON THREE OCCASION WITHIN A YEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PREVIOUSLY REPLACED THE ENGINE AT NO COST TO THE CONTACT. THE CONTACT STATED THAT THE VEHICLE WAS BACK AT THE DEALER AWAITING REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 86,155.

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ENGINE

5/30/2017 - PANAMA CITY, FL
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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ENGINE

5/27/2017 - MACON, GA
ENGINE STARTED MAKING LOUD CLICKING NOISE LOST POWER WHILE DRIVING HOME ON BUSY HIGHWAY TOOK CAR TO NEAREST AUTO SHOP OWNER STATES SOUNDS LIKE INTERNAL ENGINE PROBLEM ADVISED TO HAVE CAR TOWED TO KIA DEALERSHIP HAD CAR TOWED ON 04/22/2017 TO DEALERSHIP. HAVE NOT RECEIVED ANY NOTICE OF A RECALL .CAR HAS BEEN SITTING AT DEALERSHIP FOR OVER A MONTH THEY CALLED AND STATED THAT CAR HAD INTERNAL ENGINE PROBLEMS BUT STILL HAVE NOT STARTED ON REPAIRING THE CAR HAS BEEN AT DEALERSHIP FOR OVER A MONTH.

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