Auto Recalls for Consumers

KIA SPORTAGE - 2012 KIA SPORTAGE Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 25 complaints filed for the 2012 KIA SPORTAGE

Below is a list of complaints & problems filed against the 2012 KIA SPORTAGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 KIA SPORTAGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Exterior Lighting (1) Steering (2) Unknown Or Other (3) Visibility Wiper (1)
Electrical System (2) Power Train (2) Structure (2) Visibility (4) Wheels (1)
Engine (11) Service Brakes Hydraulic (2)

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ComplaintDescription

ENGINE

11/3/2016 - PERKASIE, PA
I WAS DRIVING DOWN THE ROAD AT 45 MPH PROBABLY A FEW HUNDRED YARDS FROM GETTING ON THE HIGHWAY WHEN BLACK SMOKE CAME OUT OF THE EXHAUST OF MY SPORTAGE AND IT COMPLETELY WENT DEAD. LUCKILY, I HAD A PLACE TO STOP JUST TO THE LEFT OF THE HIGHWAY ENTRANCE. I CAN'T IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED AT HIGHWAY SPEEDS. I LEARNED FROM THE DEALER THAT THIS IS ACTUALLY A KNOWN PROBLEM WITH THE KIA THETA ENGINES. THE BEARINGS AND RODS IN MY ENGINE WERE APPARENTLY SHREDDED AND THE ENGINE SEIZED. WHILE THE DEALER IS PAYING FOR THE DAMAGE UNDER WARRANTY, THE CAR WILL BE RETURNED TO ORIGINAL STATE MEANING THE ENGINE AND THE CAR WILL BE EXTREMELY DANGEROUS. IF WHAT HAPPENED TO ME HAPPENS TO ANYONE DRIVING ON THE HIGHWAY, IT'S VERY EASY TO IMAGINE THE POSSIBILITY OF A FATAL CRASH. THESE ENGINES NEED TO BE RECALLED AND HAVE A PROPER FIX IN PLACE BEFORE SOMEONE DIES. I'VE NOW READ HUNDREDS OF COMPLAINTS SIMILAR TO MINE ON THE INTERNET SO ACTION NEEDS TO BE TAKEN BEYOND THE CLASS ACTION LAWSUIT THAT WAS FILED IN JUNE FOR THIS VERY SAME ISSUE.

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ENGINE

10/12/2016 - OAKWOOD, GA
LEAVING A FRIEND+S HOUSE MY CAR MADE A CLICKING SOUND. I CONTINUED TO DRIVE AND THE SOUND APPEARED TO HAVE GONE AWAY. MINUTES LATER WHILE DRIVING 70 MPH ON I-85 N IN ATLANTA MY 2012 KIA SPORTAGE (WITHOUT WARNING LIGHTS OR ANY INDICATION THAT ANYTHING WAS WRONG) MADE A VERY LOUD NOISE AND LOST SPEED QUICKLY. I PUT ON MY EMERGENCY FLASHERS AND MOVED ACROSS LANES UNTIL I COULD EXIT. WHEN I GOT TO THE RAMP THE ENGINE DIED AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO START THE CAR AGAIN. IT STARTED OFF BUT DIED AGAIN. I TRIED IT ONCE AGAIN AND IT STARTED. I PUT THE CAR IN NEUTRAL AND PRESSED THE GAS SO IT WOULDN+T TURN OFF. I THREW IT IN DRIVE AND THE CAR DID BEGIN TO MOVE BUT IT NEVER GOT OVER 20 MPH DESPITE THE FACT THAT I HAD THE PEDAL PRESSED TO THE FLOOR. CARS WERE HONKING THEIR HORN AND PASSING ME RECKLESSLY. I PULLED INTO THE PARKING LOT OF A PEP BOYS CENTER AND CALLED TO HAVE MY CAR TOWED. IT (AND ME) WAS TOWED BACK TO GAINESVILLE, GA TO THE DEALERSHIP AT 11:00 PM . THE SAME DEALERSHIP WHERE I BOUGHT AND HAVE HAD IT SERVICED SINCE I PURCHASED IT. MONDAY I WENT TO THE DEALERSHIP TO SEE WHAT WAS WRONG. THE MECHANIC IMMEDIATELY TOLD ME THAT IT WAS MY ENGINE AFTER ONLY HAVING ANOTHER MECHANIC START THE CAR+.IT ONLY RAN FOR A SHORT PERIOD OF TIME. MAYBE LIKE 5-SECONDS HE STATED THAT THE ENGINE NEEDED TO BE REPLACED. AFTER FURTHER INVESTIGATION I HAVE SINCE LEARNED THAT THIS IS INDICATIVE OF THE 2012 KIA SPORTAGE AS WELL AS A NUMBER OF OTHER KIA MODELS. I FOUND NUMEROUS TESTIMONIALS ONIINE WHERE THIS HAPPENED TO OTHERS. I ALSO LEARNED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST KIA CALLED THE ENGINE OIL DEFECT LAWSUIT WHERE THOSE INVOLVED IN THE SUIT SHARE EXPERIENCES EERILY SIMILAR TO MINE. KIA OF AMERICA AND CARRIAGE KIA HAVE NOT BEEN VERY COOPERATIVE IN THIS MATTER.

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ENGINE

10/3/2016 - BRONSON, MI
DRIVING DOWN THE ROAD AND HEARD A LOAD NOISE FROM UNDER THE HOOD. NOISE STOPPED AND THEN LOSS ALL POWER! EVERTHING DIED. GOT IT PULLED OVER AND NOW THE MOTOR IS SEIZED. GOT THE OIL CHANGED A WEEK BEFORE AND NEVER HAVE HAD ISSUES WITH THIS CAR.

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ENGINE

8/31/2016 - MONTGOMERY, PA
AFTER DRIVING HOME FROM A VACATION TRIP, OUR CAR LITERALLY SHUTOFF AS WE WERE CROSSING A MAJOR HIGHWAY NEAR HOME. I WAS ABLE TO COAST BACK OFF THE ROAD. WE WERE TOLD BY THE DEALERSHIP THAT IT WAS THE MOTOR AND IT WAS NEEDING TO BE REPLACED. THEY SHARED WITH US THAT THERE WERE 3 OTHERS SITTING ON THEIR LOT WITH THE SAME PROBLEM AND THAT THERE WAS AN ISSUE WITH THOSE MOTORS AND THAT WE SHOULD REACH OUT TO KIA FOR ASSISTANCE. MY CHILDREN WERE IN THE VEHICLE AT THE TIME. I PREVIOUSLY OWNED ANOTHER KIA SPORTAGE, A 2001, THAT WE HAD FOR WELL OVER 10 YEARS AND MANY MILES OVER 100,000 THAT WE ABSOLUTELY LOVED AS DO I WITH THIS ONE. I JUST WANT TO GET IT FIXED AND BACK IN TO IT. THE CAR IS ONLY 4 YEARS OLD. WHAT HAS CHANGED??

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ENGINE

8/8/2016 - ST GEORGE, UT
WHILE DRIVING AT 70 MPH ON INTERSTATE 15 IN CALIFORNIA ON A FRIDAY AFTERNOON, THE CAR BEGAN JERKING AND LOSING POWER WITHOUT ANY WARNING. THE TEMPERATURE GAUGE WAS NORMAL, NO LIGHTS OF ANY KIND CAME ON. WITH GREAT DIFFICULTY WE WERE ABLE TO MAKE IT TO THE CENTER MEDIAN AND WAITED 1-1/2 HRS FOR A TOW FROM AAA TO THE NEAREST KIA DEALER IN VICTORVILLE, CA. THEY DID NOT LOOK AT IT UNTIL MONDAY AND IT TOOK A COUPLE OF DAYS TO GET A STRAIGHT ANSWER FROM THEM AS TO WHEN THE CAR WOULD BE FIXED. THEY FINALLY TOLD US THE CAR NEEDED A NEW ENGINE! THEY HAVE NOW HAD THE CAR 2 WEEKS AND THEY SAY THEY NEED A PART CALLED A CAMSHAFT ASSY (P/N 242002G700) WHICH THEY WILL NOT HAVE FOR ANOTHER 3 WEEKS! IN RESEARCHING THIS SITUATION, I SEE THAT OTHER KIA OWNERS HAVE EXPERIENCED THIS SAME FAILURE. IT SEEMS AS THOUGH A RECALL AND SAFETY WARNING IS NEEDED! THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. THE CAR ONLY HAS 27,000 MILES AND WAS PURCHASED USED FROM A KIA DEALER AS A "CERTIFIED PRE-OWNED VEHICLE". AT THIS TIME, WE DO NOT KNOW HOW MUCH THIS IS GOING TO COST. WE HAD TO PAY FOR THE TOW, STAY IN A HOTEL, RENT A CAR TO GET HOME AS WE LIVE IN UTAH. WE WERE TOLD WE WILL HAVE TO GO BACK THERE TO PICK UP THE CAR! WE ARE THANKFUL WE WEREN'T INJURED BUT SOMEONE ELSE MAY BE IF KIA DOESN'T DO SOMETHING ABOUT THIS SITUATION.

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ENGINE

3/15/2016 - DES MOINES, IA
DRIVING APPROXIMATELY 70 MPH ON THE INTERSTATE, A LOUD SQUEAK SOUND OCCURRED AND ALL OF THE LIGHTS ON THE DASHBOARD LIT UP AND THE ENGINE PROMPTLY SHUT OFF AND HAS SINCE THEN BEEN UNABLE TO START AGAIN. THE KIA DEALERSHIP HAS INFORMED ME THAT THE VEHICLE HAS INTERNAL ENGINE FAILURE. MY CONCERN IS DRIVING A VEHICLE AT THAT SPEED AND HAVING IT INSTANTLY SHUT OFF IS A HUGE SAFETY RISK AND LIABILITY, ESPECIALLY AFTER HEARING IR HAS HAPPENED TO OTHERS WITH IDENTICAL VEHICLES.

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POWER TRAIN

3/15/2016 - DES MOINES, IA
DRIVING APPROXIMATELY 70 MPH ON THE INTERSTATE, A LOUD SQUEAK SOUND OCCURRED AND ALL OF THE LIGHTS ON THE DASHBOARD LIT UP AND THE ENGINE PROMPTLY SHUT OFF AND HAS SINCE THEN BEEN UNABLE TO START AGAIN. THE KIA DEALERSHIP HAS INFORMED ME THAT THE VEHICLE HAS INTERNAL ENGINE FAILURE. MY CONCERN IS DRIVING A VEHICLE AT THAT SPEED AND HAVING IT INSTANTLY SHUT OFF IS A HUGE SAFETY RISK AND LIABILITY, ESPECIALLY AFTER HEARING IR HAS HAPPENED TO OTHERS WITH IDENTICAL VEHICLES.

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UNKNOWN OR OTHER

3/5/2016 - WASHINGTON, DC
WINDSHIELD SEAL STRIP START PEELING FROM THE TOP OF THE DRIVER SIDE .

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UNKNOWN OR OTHER

3/5/2016 - WASHINGTON, DC
WINDSHIELD SEAL STRIP START PEELING FROM THE TOP OF THE DRIVER SIDE .

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UNKNOWN OR OTHER

3/5/2016 - WASHINGTON, DC
WINDSHIELD SEAL STRIP START PEELING FROM THE TOP OF THE DRIVER SIDE .

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