| Complaint | Description |
ELECTRICAL SYSTEM | 3/6/2014 - WOODBRIDGE, CT
WAS TRAVELING AT SLOW SPEED APPROACHING A STOP SIGN. CAR SHUT OFF AS THOUGH KEY WAS TURNED OFF IN THE IGNITION -- KEY WAS STILL IN THE ON POSITION AND NO ONE HAD TOUCHED IT AT TIME OF SHUTOFF. HEADLIGHTS WENT OFF. COULD NOT TURN STEERING WHEEL. IF THIS HAD HAPPENED AT HIGH SPEED IT COULD HAVE BEEN DEADLY. TURNED KEY OFF AND REMOVED IT FROM IGNITION. WHEN KEY WAS REINSERTED AND TURNED TO START POSITION, CAR STARTED CORRECTLY. THERE HAS BEEN NO RECURRENCE. DEALER RAN FULL DIAGNOSIS AND FOUND NO RECORDED FAULTS. DEALER TESTED KEY FOB ELECTRONIC CONNECTIVITY TO IGNITION AND COULD FIND NO PROBLEM.
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WHEELS | 2/18/2014 - MIDDLE VILLAGE, NY
I BOUGHT THIS BUICK VERANO WITH IN 3000 MILES A TIRE BUBBLED NOW IM AT 13000 MILES 2 MORE TIRES HAVE BUBBLED IN TWO MORE TIRES IS THIS A PROBLEM WITH THE CONTINENTAL CONTIPRO CONTACT TIRES
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STRUCTURE: BODY | 11/20/2013 - CISCO, TX
I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM.
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SEAT BELTS | 11/20/2013 - CISCO, TX
I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM.
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TIRES | 11/13/2013 - WEEHAWKEN, NJ
THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND VEHICLE WAS 1,000.
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STRUCTURE: BODY | 8/22/2013 - SAINT LOUIS, MO
I WAS PARKING MY VERANO IN A FLAT PARKING SPACE (NO HILLS) ON DRY PAVEMENT. I WAS IN THE SPACE, I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE TO PUT IT IN PARK, BUT BEFORE I COULD GET IT IN PARK, THE ENGINE REVVED UP, AND THE CAR TORPEDOED LIKE A ROCKET (VERY FAST) OVER THE PARKING BARRIER INTO A THREE OR FOUR FOOT DRAINAGE DITCH, WHICH STOPPED THE CAR FROM SHOOTING ACROSS ON-COMING TRAFFIC IN THE STREET. AS THE CAR JUMPED ACROSS THE PARKING BARRIER, I TRIED TO BRAKE AND THE CAR STILL WOULD NOT STOP. THE CAR ENDED UP FACE FIRST IN THE DITCH WITH DAMAGE TO THE FRONT END. I HAVE HAD THE DEALER EXAMINE THE CAR, BUT THEY FOUND NOTHING WRONG. I ALSO MADE A CLAIM TO GM AND THEY ARE INVESTIGATING THE SITUATION. SO FAR, I'VE BEEN RESEARCHING A FOUND A BLOG ON EDMONDS.COM ABOUT TWO OTHER PEOPLE WITH THE SAME PROBLEM OF SUDDEN ACCELERATION WITHOUT WARNING. ONE OF THE PEOPLE HAS CONTACTED ME AND THEY SAID IT WENT THROUGH A WALL IN A NEIGHBORS HOUSE, THEY GOT THE CAR REPAIRED, AND THEN IT HAPPENED AGAIN!!! I AM AFRAID TO DRIVE THE CAR EVEN IF THE CAR GETS REPAIRED. HOPEFULLY THE PROBLEM WILL BE FOUND BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. NOW THAT THIS HAS HAPPENED, MY HUSBAND AND I ARE WONDERING IF THE EXPERIENCES OF BURSTS OF ACCELERATION ON THE HIGHWAY EVERY SO OFTEN (NOT ALL THE TIME) ARE RELATED TO THE ACCIDENT I HAD. WE JUST FIGURED THAT IT WAS THE TURBO KICKING IN????
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VEHICLE SPEED CONTROL | 8/22/2013 - SAINT LOUIS, MO
I WAS PARKING MY VERANO IN A FLAT PARKING SPACE (NO HILLS) ON DRY PAVEMENT. I WAS IN THE SPACE, I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE TO PUT IT IN PARK, BUT BEFORE I COULD GET IT IN PARK, THE ENGINE REVVED UP, AND THE CAR TORPEDOED LIKE A ROCKET (VERY FAST) OVER THE PARKING BARRIER INTO A THREE OR FOUR FOOT DRAINAGE DITCH, WHICH STOPPED THE CAR FROM SHOOTING ACROSS ON-COMING TRAFFIC IN THE STREET. AS THE CAR JUMPED ACROSS THE PARKING BARRIER, I TRIED TO BRAKE AND THE CAR STILL WOULD NOT STOP. THE CAR ENDED UP FACE FIRST IN THE DITCH WITH DAMAGE TO THE FRONT END. I HAVE HAD THE DEALER EXAMINE THE CAR, BUT THEY FOUND NOTHING WRONG. I ALSO MADE A CLAIM TO GM AND THEY ARE INVESTIGATING THE SITUATION. SO FAR, I'VE BEEN RESEARCHING A FOUND A BLOG ON EDMONDS.COM ABOUT TWO OTHER PEOPLE WITH THE SAME PROBLEM OF SUDDEN ACCELERATION WITHOUT WARNING. ONE OF THE PEOPLE HAS CONTACTED ME AND THEY SAID IT WENT THROUGH A WALL IN A NEIGHBORS HOUSE, THEY GOT THE CAR REPAIRED, AND THEN IT HAPPENED AGAIN!!! I AM AFRAID TO DRIVE THE CAR EVEN IF THE CAR GETS REPAIRED. HOPEFULLY THE PROBLEM WILL BE FOUND BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. NOW THAT THIS HAS HAPPENED, MY HUSBAND AND I ARE WONDERING IF THE EXPERIENCES OF BURSTS OF ACCELERATION ON THE HIGHWAY EVERY SO OFTEN (NOT ALL THE TIME) ARE RELATED TO THE ACCIDENT I HAD. WE JUST FIGURED THAT IT WAS THE TURBO KICKING IN????
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ELECTRONIC STABILITY CONTROL | 5/20/2013 - MOBILE, AL
MY NEW BUICK VERANO 2013 JUST BACKED ITSELF OUT OF MY DRIVEWAY AND HIT MY NEIGHBOR'S MAILBOX. HAS THERE BEEN ANY OTHER REPORTS LIKE THIS?
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POWER TRAIN | 5/20/2013 - MOBILE, AL
MY NEW BUICK VERANO 2013 JUST BACKED ITSELF OUT OF MY DRIVEWAY AND HIT MY NEIGHBOR'S MAILBOX. HAS THERE BEEN ANY OTHER REPORTS LIKE THIS?
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ELECTRICAL SYSTEM | 9/4/2012 - BELLE CENTER , OH
THE CONTACT OWNS A 2013 BUICK VERANO (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY BUMPED THE ENGINE ON/OFF BUTTON LOCATED IN THE LEFT SIDE OF THE DASHBOARD, CLOSE TO THE RADIO AND GPS. AS A RESULT, THE VEHICLE TURNED OFF. THE CONTACT WAS CONCERNED THAT IT WAS A SAFETY HAZARD, AND BELIEVED THAT A VEHICLE SHOULD NOT BE TURNED OFF BY PRESSING A BUTTON, WHILE IN MOTION. THE FAILURE AND CURRENT MILEAGE WAS 210.
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