Auto Recalls for Consumers

CHEVROLET EQUINOX - 2013 CHEVROLET EQUINOX Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 275 complaints filed for the 2013 CHEVROLET EQUINOX

Below is a list of complaints & problems filed against the 2013 CHEVROLET EQUINOX. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 CHEVROLET EQUINOX, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (14) Engine And Engine Cooling (1) Fuel System Gasoline (1) Service Brakes Hydraulic (2) Unknown Or Other (13)
Communications (1) Equipment (1) Power Train (22) Steering (10) Vehicle Speed Control (6)
Electrical System (35) Exterior Lighting (2) Seat Belts (5) Structure (7) Visibility (15)
Electronic Stability Control (8) Forward Collision Avoidance (1) Seats (2) Suspension (2) Visibility Wiper (118)
Engine (60) Fuel Propulsion System (10) Service Brakes (7) Tires (4) Wheels (4)

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ComplaintDescription

ENGINE

2/19/2018 - MANHATTAN, IL
EXCESSIVE OIL CONSUMPTION ISSUE . I HAD TO HAVE THE DEALER CHECK THE OIL CONSUMPTION EVERY 1000 MI FOR 3000 MI FOR DOCUMENTATION. AT THE END OF THAT 3000 MI THE CAR WAS LOW 4.5 QUARTS OF OIL. PER GM THAT IS WITHIN THEIR 'SPECS' AND WILL NOT PAY FOR THE REPAIRS NEEDED IE; PISTONS AND PISTON RINGS AT THIS POINT.. EVEN THOUGH THIS IS A KNOWN GM ISSUE ON THIS VEHICLE. THE CAR SHAKES AND DIES WHEN STOPPING AND IDLING. RUNS TERRIBLE AND YOU CAN HEAR THE RATTLES IN THE ENGINE. NO OIL LIGHT HAS EVER COME ON IN THE CAR EVEN THOUGH THERE WERE TIMES IT WAS CHECKED AND THERE WAS NO OIL IN IT. SEE THE ATTACHED DOCUMENTATION OF SERVICE DOCUMENTATION BELOW. I ALSO HAVE A SERVICE REQUEST NUMBER OF SR 8-355-8368066 WITHIN GM WHICH HAS BEEN ESCALATED AND CLOSED. I CALLED GM AGAIN AND WAS GIVEN A NEW SERVICE REQUEST TO BE ASSIGNED TO A NEW SR SERVICE ADVISER, 8-391-1491891. #13-06-01-003H: EXCESSIVE OIL CONSUMPTION + PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT + (FEB 9, 2016)

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ELECTRICAL SYSTEM

2/18/2018 - EAST ORANGE, NJ
TICKING NOISE (SOMETIMES LOUD) IN THE CENTER AND LEFT OF VEHICLE DASHBOARD WHEN VEHICLE IS STATIONARY (NO KEY IN IGNITION). PROBLEM STARTED AROUND OCTOBER 2017 AND NOW OCCURS FREQUENTLY. I HAVE A VIDEO RECORDING OF SOUND.

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VISIBILITY/WIPER

2/16/2018 - STEVENSVILLE, MD
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES.

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ENGINE

2/14/2018 - DETROIT, MI
TL THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD CLICKING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE WARNING FLASH DISPLAYED TO "SHUT ENGINE OFF DUE TO NO OIL". THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER (MATTHEW HARGREAVES, 2000 E. 12 MILE RD, ROYAL OAK MI) WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL AND CYLINDER HEAD WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 118,000.

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ELECTRONIC STABILITY CONTROL

2/13/2018 - LEAVENWORTH, KS
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE +ENGINE REDUCED POWER+ NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE+LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.

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ENGINE

2/13/2018 - LEAVENWORTH, KS
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE +ENGINE REDUCED POWER+ NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE+LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.

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STEERING

2/13/2018 - LEAVENWORTH, KS
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE +ENGINE REDUCED POWER+ NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE+LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.

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ENGINE

2/11/2018 - PLYMOUTH, MI
PVC VALVE FROZE. BLEW REAR MAIN SEAL. WAS DRIVING AT THE TIME. PULLED OVER RIGHT AWAY,WARNING LIGHTS DID COME ON. CAR HAS ONLY 35,000. MILES ON IT.

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ENGINE

2/8/2018 - DOUGLASVILLE, GA
I CAR IS CONSUMING EXCESSIVE OIL. MY CAR WAS COMPLETELY OUT OF OIL 2 WEEKS AFTER AN OIL CHANGE, THE CAR WAS MAKING A LOUD NOISE AND HESITATING WHEN YOU STEPPED ON THE GAS. THE PISTON RINGS AND SEALS ARE BAD. I AM 19,000 MILES OVER THE WARRANTY. GM IS COVERING THE 2011&2012 MODEL UP TO 120000 MILES. I TOOK IT TO THE DEALER AND THE DID AN OIL CONSUMPTION TEST. THEY CALLED CHEVY AND THEY WOULD NOT COVER IT. THEY OFFERED TO PAY 10% OF THE REPAIR. I OWE A LOT OF MONEY ON THIS CAR, IT IS A KNOWN FAILURE AND THERE SHOULD BE A RECALL.

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ENGINE

2/8/2018 - SOUTH LYON, MI
TL THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRACTION CONTROL AND LOW POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LOU LARICHE CHEVROLET (40875 PLYMOUTH RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,400.

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