Auto Recalls for Consumers

FORD EDGE - 2013 FORD EDGE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1180 complaints filed for the 2013 FORD EDGE

Below is a list of complaints & problems filed against the 2013 FORD EDGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD EDGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (8) Equipment (2) Interior Lighting (3) Service Brakes (48) Unknown Or Other (258)
Electrical System (630) Equipment Adaptive (6) Latches Locks Linkages (58) Steering (17) Vehicle Speed Control (29)
Electronic Stability Control (37) Exterior Lighting (152) Power Train (44) Structure (234) Visibility (7)
Engine (72) Fuel Propulsion System (28) Seat Belts (1) Suspension (2) Visibility Wiper (13)
Engine And Engine Cooling (3) Fuel System Gasoline (3) Seats (2) Tires (1) Wheels (6)

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ComplaintDescription

ELECTRICAL SYSTEM

6/21/2017 - PERRY HALL, MD
THIS IS MY SECOND TIME REPORTING NON-WORKING DOOR LOCK SYSTEMS. HAS BEEN REPAIRED BUT CONTINUES TO NOT WORK. WHAT CAN BE DONE

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STRUCTURE: BODY

6/21/2017 - PERRY HALL, MD
THIS IS MY SECOND TIME REPORTING NON-WORKING DOOR LOCK SYSTEMS. HAS BEEN REPAIRED BUT CONTINUES TO NOT WORK. WHAT CAN BE DONE

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ELECTRICAL SYSTEM

6/21/2017 - SURPRISE, AZ
DOOR AJAR LIGHT STAYING ON FOR DRIVER DOOR. ALERT KEEPS TELLING ME TO PUT CAR IN PARK WHILE CAR IS IIN MOTION. DOORS WON'T LOCK WHILE CAR IS IN MOTION. DONE LIGHTS STAY ON WHILE CAR IS IN MOTION. THIS HAPPENED IN EARLY 2016 AS WELL, FORD DEALERSHIP REPLACED THE ENTIRE DOOR MECHANISM SO THIS PART IS ONLY 16 MONTHS OLD.

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ENGINE

6/21/2017 - CHULUOTA, FL
SUDDEN LOSS OF POWER, NO SPECIAL ENVIRONMENTAL CONDITIONS, ENGINE RPM DROPPED WITHOUT WARNING TO 400 RPM, CAR SPEED LIMITED TO 1 MPH. HAD TO QUICKLY PULL OFF 45 MPH, 4-LAND HWY. THRU HEAVY TRAFFIC TO REACH SIDE STREET (NO SHOULDER AVAILABLE). ENGINE CONTINUED TO RUN - BUT NO RESPONSE TO THROTTLE PEDAL. CONDITION KNOWN AS "LIMP MODE". TURNED ENGINE OFF, WAITED FEW MINUTES, STARTED BACK UP NORMALLY. DEALER UNABLE TO PULL ERROR CODE. HOWEVER, RESEARCH AND COMPLAINTS FILED ON-LINE SHOW THIS IS RECURRING PROBLEM WITH FORD ELECTRONIC THROTTLE BODY FAILURE. THIS IS DEFINATELY A SAFETY ISSUE. MANY OTHER FORD MODELS HAVE HAD RECALL FOR DEFECTIVE ETB'S - BUT NOT MY VIN. SUDDEN LOSS OF POWER IS INDICATED BY "YELLOW WRENCH" INDICATOR - BUT SUDDEN COMPLETE LOSS OF POWER IS SEVERE SAFETY ISSUE ON ROADS WITHOUT SHOULDER, OR WORSE, HEAVY MULTI-LANE TRAFFIC OR NARROW BRIDGES. FORD ACCEPTED COMPLAINT - BUT REFUSED EXTENDED WARRANTY COVERAGE - DEALER CHARGES FOR REPLACEMENT ETB INSTALLATION WERE NOT SUBSIDIZED BY FORD. IF FORD ETB'S HAVE BEEN RECALLED ON OTHER MODELS, ALL ETB'S SHOULD BE RECALLED. SEVERE, SCARY, RELIABILITY & SAFETY ISSUE.

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SERVICE BRAKES

6/20/2017 - MCKINNEY, TX
THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CARE, WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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ELECTRICAL SYSTEM

6/19/2017 - EVERETT, WA
CONSTANT DOOR ADJAR WARNINGS. UPON CLOSING THE DRIVERS DOOR, THE DOOR ADJAR WARNING GOES OFF, AND I CAN NOT LOCK MY DOOR AFTER THIS WARNING GOES OFF. NOT ONLY THAT, BUT IF IT IS THROWING THIS DOOR ADJAR WARNING WHEN YOU PARK YOUR CAR, THE DOME LIGHTS WILL STAY ON AND DRAIN YOUR BATTERY. THIS IS AN ENGINEERING FAILURE, AND NEEDS HAVE A RECALL ISSUED. IF YOU CAN NOT LOCK YOUR DOORS WHILE YOU ARE DRIVING....NOW DAYS THAT IS A HUGE SAFETY ISSUE. CAN YOU SAY CARJACKING WAITING TO HAPPEN?? THINK ABOUT YOUR FAMILY, DRIVING IN A CAR WITH THIS PROBLEM...NOT A GOOD FEELING HUH? MAKE THIS A RECALL FORD! STAND BEHIND YOUR VEHICLES THAT YOU SELL !!!!!

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ELECTRICAL SYSTEM

6/18/2017 - ANTIOCH, TN
DRIVER DOOR AJAR WARNING STAYS ON. WITH THAT THE DOME LIGHT STAYS ON AND CAR WILL NOT LOCK WHILE DRIVING. DRAINS BATTERY. ALARM KEEPS BEEPING AS I'M DRIVING. ALL ARE SAFETY CONCERNS.

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ENGINE

6/18/2017 - GREEN BAY, WI
2ND AND 3RD CYLINDERS IN MY 2.0 ECOBOOST ENGINE ARE MISFIRING. CAR HAS 63000 MILES. CAR SHAKES WHEN IDLING AND DOES NOT ACCELERATE PROPERLY. CAR DRIVES AT 6000 RPM WHEN GOING 60MPH ON THE HIGHWAY. CAR SHAKES AND JERKS WHEN DRIVING. CHANGED ENGINE COILS AND SPARK PLUGS AND THAT DID NOTHING.

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POWER TRAIN

6/16/2017 - BAKER, FL
VEHICLE WAS BOUGHT NEW AND NOW HAS 60000 MILES. WE HAVE HAD NO PROBLEMS BEFORE 06/14/17. DRIVING TO WORK, THERE WAS A SUDDEN LOSS OF POWER, ACCELERATOR WOULD NOT FUNCTION AND SPEEDOMETER QUIT REGISTERING. THE YELLOW WRENCH CAME ON INDICATING THERE WAS SOME TYPE OF POWERTRAIN FAILURE. VEHICLE WAS ON A TWO-LANE BRIDGE AND HAD TO LIMP TO THE OTHER SIDE TO SAFELY PULL OVER. WAS NOT ABLE TO TRAVEL MORE THAN 1-2 MILES PER HOUR. PULLED TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. WAITED A FEW MINUTES AND DECIDED TO RESTART THE CAR. VEHICLE WORKED NORMALLY AND WAS ABLE TO CONTINUE INTO WORK. CONTACTED FORD SERVICE AND MAKE APPOINTMENT TO BRING IT IN THE NEXT MORNING FOR DIAGNOSIS. TECHNICIAN VERIFIED CONCERN, TRIED TO PULL A CODE, WAS NOT ABLE TO GET ONE, BUT DETERMINED THE PROBLEM WAS WITH THE THROTTLE BODY INTERNAL FAILURE AND REPLACED AND REPROGRAMMED PCM. A SIMPLE GOOGLE SEARCH REVEALED A RECALL FOR THIS SAME PROBLEM AND PART BY FORD BUT NOT FOR THE EDGE. HOWEVER, IT APPEARS THAT THERE ARE MANY EDGE OWNERS WHO HAVE HAD THIS SAME ISSUE. THIS NEEDS TO BE ADDRESSED AND CORRECTED BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED.

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UNKNOWN OR OTHER

6/15/2017 - CUSSETA, GA
WHEN YOU SHIFT INTO DRIVE THE DOOR ADJAR LIGHT COMES ON, THE CHIME AND MESSAGE TO SHIFT TO PARK AND THE INABILITY TO LOCK THE DOORS. IT CAUSES A SAFETY PROBLEM FOR THE DRIVER. VERY EXPENSIVE TO REPAIR.

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