Auto Recalls for Consumers

FORD EDGE - 2013 FORD EDGE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 589 complaints filed for the 2013 FORD EDGE

Below is a list of complaints & problems filed against the 2013 FORD EDGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD EDGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment (1) Interior Lighting (2) Service Brakes (17) Unknown Or Other (129)
Electrical System (328) Equipment Adaptive (6) Latches Locks Linkages (25) Steering (13) Vehicle Speed Control (18)
Electronic Stability Control (8) Exterior Lighting (77) Power Train (23) Structure (109) Visibility (6)
Engine (42) Fuel Propulsion System (15) Seat Belts (1) Suspension (2) Visibility Wiper (7)
Engine And Engine Cooling (3) Fuel System Gasoline (3) Seats (2) Tires (1) Wheels (3)

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ComplaintDescription

STRUCTURE: BODY

4/29/2016 - MATTESON, IL
FORD EDGE 2013 ERROR CODE "DOOR AJAR" WOULD RANDOMLY COME ON WHILE PARKED OR DRIVING WHEN THE DOOR WAS ACTUALLY CLOSED. DOOR WOULD HAVE TO BE REPEATEDLY CLOSED IN ORDER TO MAKE THE "DOOR AJAR" ERROR GO AWAY. "DOOR AJAR" ERROR WOULD COME BACK EVEN IF THE DOOR WAS CLOSED SUCCESSFULLY WITHOUT THE ERROR BEFORE. WHILE DRIVING, "DOOR AJAR" WARNING WOULD SOUND OFF TRIGGERING DASHBOARD LIGHTS WHICH WOULD STARTLE THE DRIVER AND CAUSE A SAFETY HAZARD. WHEN THE CAR WAS PARKED, "DOOR AJAR" ERROR WOULD PREVENT LIGHTS IN THE VEHICLE FROM TURNING OFF. "DOOR AJAR" ERROR WOULD PREVENT THE DOORS FROM BEING LOCKED VIA REMOTE OR LOCK BUTTON IN THE CAR.

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EXTERIOR LIGHTING

4/29/2016 - MATTESON, IL
FORD EDGE 2013 ERROR CODE "DOOR AJAR" WOULD RANDOMLY COME ON WHILE PARKED OR DRIVING WHEN THE DOOR WAS ACTUALLY CLOSED. DOOR WOULD HAVE TO BE REPEATEDLY CLOSED IN ORDER TO MAKE THE "DOOR AJAR" ERROR GO AWAY. "DOOR AJAR" ERROR WOULD COME BACK EVEN IF THE DOOR WAS CLOSED SUCCESSFULLY WITHOUT THE ERROR BEFORE. WHILE DRIVING, "DOOR AJAR" WARNING WOULD SOUND OFF TRIGGERING DASHBOARD LIGHTS WHICH WOULD STARTLE THE DRIVER AND CAUSE A SAFETY HAZARD. WHEN THE CAR WAS PARKED, "DOOR AJAR" ERROR WOULD PREVENT LIGHTS IN THE VEHICLE FROM TURNING OFF. "DOOR AJAR" ERROR WOULD PREVENT THE DOORS FROM BEING LOCKED VIA REMOTE OR LOCK BUTTON IN THE CAR.

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ELECTRICAL SYSTEM

4/29/2016 - CLARKSVILLE, TN
THE PASSENGER DOOR AJAR LIGHT STAYS ON ALONG WITH DOME LIGHT WHEN DOOR IS CLOSED. CAUSED MY BATTERY TO DIE.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

4/27/2016 - ELK RIVER, MN
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IT WAS DIFFICULT FOR THE CONTACT TO LOCK THE DOORS WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MECHANIC SPRAYED COMPRESSED AIR IN BETWEEN THE DOOR CONTACTS, WHICH REMEDIED THE ISSUE TEMPORARILY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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ELECTRICAL SYSTEM

4/27/2016 - ELK RIVER, MN
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IT WAS DIFFICULT FOR THE CONTACT TO LOCK THE DOORS WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MECHANIC SPRAYED COMPRESSED AIR IN BETWEEN THE DOOR CONTACTS, WHICH REMEDIED THE ISSUE TEMPORARILY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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ELECTRICAL SYSTEM

4/27/2016 - CLAYSVILLE, PA
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE ILLUMINATED. IN ADDITION, THE DOME LIGHTS ILLUMINATED INDEPENDENTLY AND COULD NOT BE SWITCHED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH IN THE DOOR HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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STRUCTURE: BODY: DOOR

4/27/2016 - CLAYSVILLE, PA
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE ILLUMINATED. IN ADDITION, THE DOME LIGHTS ILLUMINATED INDEPENDENTLY AND COULD NOT BE SWITCHED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH IN THE DOOR HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

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ELECTRICAL SYSTEM

4/27/2016 - CRESTWOOD, KY
DRIVER DOOR AJAR LIGHT WOULD NOT GO OFF, EVEN THOUGH THE DOOR SEEMED TO BE CLOSED. THUS DOORS WOULD NOT LOCK AND OCCASIONALLY WARNING LIGHTS WOULD FLASH, DISTRACTING ME AS I DROVE. I TOOK THE CAR TO MY LOCAL FORD DEALER AND WAS TOLD IT WAS A FAULTY FRONT DOOR LATCH, WHICH THEY REPLACED FOR $425.65. SEE #2 ON THE ATTACHED.

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UNKNOWN OR OTHER

4/26/2016 - WAKEFIELD, MA
DOOR AJAR LIGHT COMES ON EVEN THOUGH DOOR IS CLEARLY CLOSED. INTERIOR LIGHT REMAINS ON THE ENTIRE TIME.

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ELECTRICAL SYSTEM

4/26/2016 - BENTON, ME
THE DOOR AJAR INDICATOR REMAINS LIT EVEN WHEN DOOR IS PROPERLY SECURED. THIS RESULTS IN THE INTERIOR LIGHTING REMAINING ON AND FAILURE OF THE DOOR LOCKS TO PROPERLY ACTIVATE, EVEN AT HIGHWAY SPEED. I AM A FORMER INVESTIGATOR FOR THE U.S. DOT AND I FIND THIS TO BE A VERY DANGEROUS SITUATION WHICH SHOULD BE RECALLED. IF THE DOORS ARE NOT PROPERLY LOCKED THERE IS AN INCREASED RISK TO OCCUPANTS OF THE VEHICLE IN THE EVENT OF A CRASH.

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