Auto Recalls for Consumers

FORD EDGE - 2013 FORD EDGE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1246 complaints filed for the 2013 FORD EDGE

Below is a list of complaints & problems filed against the 2013 FORD EDGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD EDGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (8) Equipment (2) Interior Lighting (3) Service Brakes (58) Unknown Or Other (266)
Electrical System (656) Equipment Adaptive (6) Latches Locks Linkages (58) Steering (20) Vehicle Speed Control (32)
Electronic Stability Control (40) Exterior Lighting (154) Power Train (47) Structure (242) Visibility (7)
Engine (81) Fuel Propulsion System (30) Seat Belts (1) Suspension (2) Visibility Wiper (14)
Engine And Engine Cooling (3) Fuel System Gasoline (4) Seats (2) Tires (2) Wheels (7)

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ComplaintDescription

ELECTRICAL SYSTEM

8/10/2017 - GRAND RAPIDS, MN
DRIVER'S DOOR FALSELY INDICATING AJAR. FIRST OCCURRENCE WAS AT 29K MILES AND LOCAL FORD DEALER CLEANED IT PER TSB 15-0013 AND THE SYSTEM WORKED FINE FOR A PERIOD OF TIME. ISSUE WOULD REOCCUR SPORADICALLY FOR VARYING DURATION. IT IS NOW A DAILY ISSUE AND NEEDS TO BE REPLACED AND IS "NOT A WARRANTY ITEM". THIS ISSUE PRESENTS A SERIOUS SAFETY ISSUE WHILE DRIVING AT NIGHT AS THE INTERIOR LIGHT COMES ON AS IF THE DOOR WAS OPENED CAUSING REDUCED VISIBILITY AS WELL AS REMOVING FOCUS FROM THE ROAD TO MANUALLY OVERRIDE THE INTERIOR LIGHTING SYSTEM.

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ENGINE

8/10/2017 - WASHINGTON, NC
ON SEVERAL OCCASIONS VEHICLE FAILS TO START. WHEN ATTEMPTING TO START ENGINE IT WILL TURN OVER BUT NOT FIRE. TURNING SWITCH OFF THEN ATTEMPTING TO START ENGINE AGAIN USUALLY RESULTS IN THE ENGINE STARTING. WHEN THIS HAPPENS IT DOES NOT MATTER IF THE ENGINE IS HOT OR COLD, BRAND OF GAS USED OR LENGTH OF TIME OR MILES DRIVEN. THIS HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP SERVICE DEPARTMENT TWICE. THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM.

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ELECTRICAL SYSTEM

8/9/2017 - ADA, OK
THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE HEATER DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SETHWABLEY CHEVROLET IN ADA, OK) WHERE THE SOFTWARE WAS RESETTLED. THE FAILURE RECURRED A YEAR LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

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ELECTRICAL SYSTEM

8/6/2017 - BELLEVILLE, MI
DOOR AJAR MESSAGE CONSISTENTLY ON, ISSUE US IN LATCH CAUSING CONSISTENT MESSAGE AND DOME LIGHTS ON.

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FUEL/PROPULSION SYSTEM

8/5/2017 - KENNESAW, GA
2013 FORD EDGE WITH 82,638 MILES, YELLOW WARNING LIGHT CAME ON INDICATING, " CHECK FUEL FILL INLET" I HAVE TRIED NUMEROUS TIME OPENING AND CLOSING THE GAS CAP COVER WITH NO RESULTS. MY SUV CAME WITH NO GAS CAP. PROBLEM CONTINUE TO PERSIST EVEN WHEN CAR IS STATIONARY OR IN MOTION.

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VEHICLE SPEED CONTROL

8/4/2017 - MANSFIELD, TX
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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ELECTRICAL SYSTEM

8/4/2017 - MANSFIELD, TX
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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ENGINE

8/4/2017 - MANSFIELD, TX
THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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ENGINE

8/2/2017 - LAS VEGAS, NV
TRAVELLING AT 70 MPH ON FREEWAY, YELLOW WRENCH SHOWS AND VEHICLE SLOWS DOWN TO 2-5 MPH VERY QUICKLY. UNABLE TO ACCELERATE OR STEER. THIS IS A VERY DANGEROUS SITUATION FORD NEEDS TO RECTIFY. TAKEN TO DEALERSHIP AND NO ERROR CODES OR RECURRING PROBLEM AT DEALERSHIP. THIS IS ALSO A PROBLEM AS HOW DO YOU HAVE A MASSIVE DECELERATION AND WARNING LIGHTS WITHOUT AN ERROR CODE REGISTERING.

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VISIBILITY/WIPER

8/2/2017 - NEWCOMERSTOWN, OH
THE WINDSHIELD WIPERS ON MY FORD EDGE STAY ON AT ALL TIMES WHEN THE VEHICLE IS TURNED ON. THIS CAUSED MY WINDSHIELD WIPER TO FLY OFF AND BREAK. THIS IS A SAFETY HAZARD AND VERY DISTURBING WHILE DRIVING. I HAD TO PUT A TOWEL ON THE METAL PART TO GO BACK HOME TO KEEP THE METAL FROM SCRAPING AND RUINING MY WINDSHIELD.

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