Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 234 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Power Train (26) Steering (7) Unknown Or Other (10)
Electrical System (44) Exterior Lighting (4) Seat Belts (4) Structure (14) Vehicle Speed Control (19)
Electronic Stability Control (1) Fuel Propulsion System (11) Seats (1) Suspension (3) Visibility (3)
Engine (125) Fuel System Gasoline (10) Service Brakes (14) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (5) Latches Locks Linkages (2) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (3)
Equipment (2)

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ComplaintDescription

ELECTRICAL SYSTEM

9/15/2014 - THREE BRIDGES, NJ
ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER.

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UNKNOWN OR OTHER

9/11/2014 - AUBURN, ME
CPSC: I1490148A. 2003 FORD ESCAPE. CONSUMER STATED THAT THE CAR HAS A FAILURE OF THE FORWARD SUBFRAME ASSEMBLY THAT CARRIES THE WHEEL JOINTS AND STEERING ARMS.

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ENGINE

9/10/2014 - SPOKANY VALLEY, WA
TL-THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. DJR

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STEERING

9/5/2014 - KNOXVILLE, TN
WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES.

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ENGINE

9/5/2014 - KNOXVILLE, TN
WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES.

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SERVICE BRAKES

9/5/2014 - KNOXVILLE, TN
WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES.

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ENGINE

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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VEHICLE SPEED CONTROL

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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ELECTRICAL SYSTEM

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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ELECTRICAL SYSTEM

8/25/2014 - BELLINGHAM, WA
WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE.

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