Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 493 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (32) Equipment Adaptive (2) Power Train (53) Steering (29) Unknown Or Other (26)
Electrical System (102) Exterior Lighting (8) Seat Belts (19) Structure (33) Vehicle Speed Control (30)
Electronic Stability Control (8) Fuel Propulsion System (27) Seats (3) Suspension (8) Visibility (5)
Engine (231) Fuel System Gasoline (16) Service Brakes (24) Tires (5) Visibility Wiper (9)
Engine And Engine Cooling (10) Latches Locks Linkages (9) Service Brakes Hydraulic (5) Traction Control System (1) Wheels (5)
Equipment (2)

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ComplaintDescription

STEERING

9/20/2016 - NAPERVILLE, IL
TURNED ON VEHICLE AND POWER STEERING FAULT MESSAGE CAME ON. HAD NO STEERING ASSISTANCE AND TURNING WHEEL EXTREMELY DIFFICULT. TURNED CAR ON/OFF AND IT WENT AWAY. IT DID IT AGAIN A FEW DAYS LATER BUT WHILE DRIVING RESIDENTIAL AT 25 MPH IN A NEIGHBORHOOD. STOPPED IN THE MIDDLE OF THE ROAD AND TURNED OFF/ON VEHICLE, FAULT WENT AWAY AND STEERING RETURNED. TOOK TO FORD FOR DIAGNOSTICS AND REPAIR. WAS TOLD NO FAULTS STORE IN THE POWER STEERING MODULE THEREFORE WARRANTY WILL NOT PAY FOR DIAGNOSTICS AND REPAIR. WAS TOLD IF IT HAPPENS AGAIN, DRIVE VEHICLE TO DEALER AND DO NOT TURN OFF. I TOLD THE DEALER THIS IS A SAFETY CONCERN AND THEY SHOULD NEVER RECOMMEND TO DRIVE A VEHICLE WITH NO POWER STEERING ASSISTANCE. THE DEALER REFUSED TO DO ANY FURTHER DIAGNOSTICS AND COULD NOT RECOMMEND SAFE FUTURE STEPS. REFUSING TO PAY FOR WARRANTY ON A SYSTEM WITH NO FAULTS THAT DOES NOT STORE FAULT CODES IS UNREASONABLE. THE CAR IS UNSAFE FOR MY WIFE TO OPERATE YET THEY TOOK NO STEPS TO CORRECT CONCERN. THE MODULE PROGRAMMING WAS UPDATED BUT ADVISOR DESCRIBED THE UPDATE AND IT DOES NOT ADDRESS MY ISSUE.

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STEERING

9/19/2016 - RED BLUFF, CA
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS GEAR ASSEMBLY HAD AN INTERNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

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ENGINE

9/6/2016 - GROVE CITY, OH
ENGINE FAULT SERVICE NOW LIGHT COMES ON FREQUENTLY. DEALERSHIP REPLACE MAP SENSOR. WORKED FOR ONE WEEK. CONTINUES TO HAPPEN WHICH CAUSES CAR TO HESITATE AND STALL. GARAGE SAYS I HAVE TO DRIVE IT THERE WHEN MESSAGE COMES ON WITHOUT SHUTTING IT OFF AS THE CODE CLEARS UPON SHUT DOWN. IMPOSSIBLE TO CONTINUE TO DRIVE A STALLING CAR ON THE FREEWAY TO THE GARAGE. NOW THE COMPUTER SCREEN ABOVE THE STEEING WHEEL WENT OUT. LESS THAN 40,000 MILES ON THE CAR. FAULT MESSAGE OCCURS WHEN STARTING THE CAR. CONTINUES TO HAPPEN.

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FUEL/PROPULSION SYSTEM

9/6/2016 - GROVE CITY, OH
ENGINE FAULT SERVICE NOW LIGHT COMES ON FREQUENTLY. DEALERSHIP REPLACE MAP SENSOR. WORKED FOR ONE WEEK. CONTINUES TO HAPPEN WHICH CAUSES CAR TO HESITATE AND STALL. GARAGE SAYS I HAVE TO DRIVE IT THERE WHEN MESSAGE COMES ON WITHOUT SHUTTING IT OFF AS THE CODE CLEARS UPON SHUT DOWN. IMPOSSIBLE TO CONTINUE TO DRIVE A STALLING CAR ON THE FREEWAY TO THE GARAGE. NOW THE COMPUTER SCREEN ABOVE THE STEEING WHEEL WENT OUT. LESS THAN 40,000 MILES ON THE CAR. FAULT MESSAGE OCCURS WHEN STARTING THE CAR. CONTINUES TO HAPPEN.

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ELECTRICAL SYSTEM

9/6/2016 - GROVE CITY, OH
ENGINE FAULT SERVICE NOW LIGHT COMES ON FREQUENTLY. DEALERSHIP REPLACE MAP SENSOR. WORKED FOR ONE WEEK. CONTINUES TO HAPPEN WHICH CAUSES CAR TO HESITATE AND STALL. GARAGE SAYS I HAVE TO DRIVE IT THERE WHEN MESSAGE COMES ON WITHOUT SHUTTING IT OFF AS THE CODE CLEARS UPON SHUT DOWN. IMPOSSIBLE TO CONTINUE TO DRIVE A STALLING CAR ON THE FREEWAY TO THE GARAGE. NOW THE COMPUTER SCREEN ABOVE THE STEEING WHEEL WENT OUT. LESS THAN 40,000 MILES ON THE CAR. FAULT MESSAGE OCCURS WHEN STARTING THE CAR. CONTINUES TO HAPPEN.

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STEERING

9/6/2016 - PORTSMOUTH, VA
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE POWER STEERING. THE CONTACT COULD NOT REGAIN CONTROL AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,565.

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ELECTRICAL SYSTEM

8/26/2016 - EAST MOLINE, IL
ON 8/09/16 MY ESCAPE STALLED REPEATEDLY WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH. LIMPED TO THE DEALERSHIP ON 8/10/16. DROPPED MY VEHICLE OFF ABOUT 10 A.M. MECHANIC SEARCHED MOST OF THAT DAY BUT DID NOT FIND PROBLEM, EARLY THE NEXT MORNING FOUND PROBLEM, IT WAS THE SPLICE IN THE ELECTRICAL WIRING HARNESS COULD NOT SEND PROPER SIGNAL TO THE ENGINE. MY CAR WAS PREVIOUSLY RECALLED TO CORRECT THIS PROBLEM. RECALL 14S17-S1. CURRENTLY FORD ISSUED A RECALL AGAIN TO START ON JANUARY 4 2016. I HAD TO PAY TO HAVE THE SPLICE PROBLEM FIXED, ASKED,DEALER WHY SHOULD I PAY FOR A FORD MANUFACTURING PROBLEM. THEY SAID MY VIN NUMBER WAS NOT ON THE FORD RECALL LIST. THIS PROBLEM HAS BEEN ONGOING SINCE 2013, VIN NUMBER SHOULD NOT GIVE FORD A EXCUSE TO SELECT A CONTROLLED LIST OF ESCAPES SO THEY DO NOT HAVE TO PAY FOR FIXING THIS PROBLEM, NO MATTER WHEN IT OCCURS JUST AN EXCUSE SO THEY SAVE MONEY BY STICKING IT TO THE DEALER OR CUSTOMER. FORD SHOULD HONOR THE ABOVE RECALL NO MATTER HOW OLD THE CAR IS.

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ENGINE

8/24/2016 - SAN FRANCISCO, CA
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE DRIVING, CAUSING THE VEHICLE TO STALL WITH THE ENGINE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

8/24/2016 - FRANKLIN, TX
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,400.

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ENGINE

8/24/2016 - KIMBALL, MI
EXACTLY TWO WEEKS AFTER PURCHASING THIS USED FORD, I START IT UP TO LEAVE IN THE MORNING FOR WORK AND MY CHECK ENGINE LIGHT CAME ON. I TOOK IT UP TO THE SHOP TO GET LOOKED AT AND THE CODE COMING ON THE CODE READER IS P26B7 REPLACE COOLANT BYPASS VALVE. HMM COMMON PROBLEM IN SEVERAL 2013 ESCAPES THERE WAS ACTUALLY A RECALL ON MANY OF THEM EXCEPT MINE??

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