Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 280 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (17) Equipment Adaptive (1) Power Train (33) Steering (11) Unknown Or Other (10)
Electrical System (55) Exterior Lighting (5) Seat Belts (6) Structure (18) Vehicle Speed Control (22)
Electronic Stability Control (1) Fuel Propulsion System (12) Seats (2) Suspension (4) Visibility (4)
Engine (145) Fuel System Gasoline (13) Service Brakes (15) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (6) Latches Locks Linkages (3) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (5)
Equipment (2)

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ComplaintDescription

AIR BAGS

2/26/2015 - TEMPLE HILLS, MD
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

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ENGINE

2/25/2015 - GLADYS, VA
BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS.

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AIR BAGS

2/25/2015 - GLADYS, VA
BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS.

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ENGINE

2/23/2015 - SHELBYVILLE, KY
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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VEHICLE SPEED CONTROL

2/23/2015 - SHELBYVILLE, KY
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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AIR BAGS

2/6/2015 - LEHIGH ACRES, FL
TL CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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SEAT BELTS

2/6/2015 - LEHIGH ACRES, FL
TL CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ELECTRICAL SYSTEM

2/2/2015 - OPELIKA, AL
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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ENGINE

2/2/2015 - OPELIKA, AL
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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EXTERIOR LIGHTING

2/1/2015 - DECATUR, IL
THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM.

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