Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 235 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (6) Equipment Adaptive (1) Power Train (26) Steering (7) Unknown Or Other (10)
Electrical System (45) Exterior Lighting (4) Seat Belts (4) Structure (14) Vehicle Speed Control (19)
Electronic Stability Control (1) Fuel Propulsion System (11) Seats (1) Suspension (3) Visibility (3)
Engine (126) Fuel System Gasoline (10) Service Brakes (14) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (5) Latches Locks Linkages (2) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (3)
Equipment (2)

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ComplaintDescription

ENGINE

9/16/2014 - EDGEWATER, FL
ON 7/30/214 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. I WAS ON A TRIP TO PENNSYLVANIA ON 8/19/2014 TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. NO CODES AND THEY COULD NOT DUPLICATE MALFUNCTION. AFTER A FEW DAYS CAR WAS RETURNED TO ME. ON 9/7/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/15/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/16/2014, TODAY, TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. CURRENTLY IN SHOP. CONTACTED FORD MOTOR COMPANY 9/16/2014, TODAY, THEY CREATED A CASE NUMBER CAS5224925W6D5Y7. STATED THAT FORD RECALL 14S17 WAS NOT APPLICABLE SINCE MY VIN INDICATES 4/19/2013 BUILD DATE.

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ELECTRICAL SYSTEM

9/15/2014 - THREE BRIDGES, NJ
ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER.

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ENGINE

9/10/2014 - SPOKANY VALLEY, WA
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

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ENGINE

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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VEHICLE SPEED CONTROL

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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ELECTRICAL SYSTEM

9/4/2014 - HOMER CITY, PA
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD

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ELECTRICAL SYSTEM

8/25/2014 - BELLINGHAM, WA
WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE.

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ENGINE

8/25/2014 - BELLINGHAM, WA
WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE.

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ELECTRICAL SYSTEM

8/25/2014 - CELINA, TX
VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE TO GET THE VEHICLE JUMPED OFF. I HAVE LOST POWER ON THE HIGHWAY AS WELL ON BUSY URBAN STREETS. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS ISSUE.

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ELECTRICAL SYSTEM: WIRING

8/21/2014 - TRINADA, CO
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING SPLICE KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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