Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 266 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (13) Equipment Adaptive (1) Power Train (31) Steering (10) Unknown Or Other (12)
Electrical System (54) Exterior Lighting (4) Seat Belts (5) Structure (16) Vehicle Speed Control (20)
Electronic Stability Control (1) Fuel Propulsion System (12) Seats (3) Suspension (4) Visibility (4)
Engine (136) Fuel System Gasoline (12) Service Brakes (14) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (6) Latches Locks Linkages (2) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (3)
Equipment (2)

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ComplaintDescription

STEERING

12/16/2014 - FARMINGTON, MI
AFTER RUNNING 15 MILES, VEHICLE WAS SHUT OFF 10 MINS, ON RESTART A CHIME SOUNDED AND THE INFORMATION CENTER INDICATED SERVICE STEERING ASSIST, ATTEMPTED TO TURN WHEEL AND HAD NO POWER STEERING. TURNED OFF AND RESTARTED CAR, INFORMATION CENTER WAS CLEAR, POWER STEERING WORKED FINE. LOSS OF POWER STEERING IS OF COURSE AN UNSAFE VEHICLE CONDITION. CONTACTED FORD DEALER THAT SOLD ME THE CAR USED, TO SEE IF THERE WAS A SOFTWARE UPDATE OF OTHER RELATED ISSUE, HE CHECKED AND SAID THERE WAS NONE AT THIS TIME FOR POWER STEERING. IT WOULD SEEM I HAVE NO RECOURSE, AND WOULD ONLY SPEND MONEY AT THE DEALER FOR NO TROUBLE FOUND. I PLAN TO CHECK FOR STORED CODES, AND CONTACT FORD CONSUMER COMPLAINTS.

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AIR BAGS

12/16/2014 - ZIMMERMAN, MN
TL-THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V597000 ( AIR BAGS , SEAT BELTS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. DJR

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SEATS

12/16/2014 - ZIMMERMAN, MN
TL-THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V597000 ( AIR BAGS , SEAT BELTS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. DJR

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POWER TRAIN

12/10/2014 - FRUIT COVE, FL
CHECK ENGINE LIGHT HAS BEEN ON SINCE THE BEGINNING OF 2014, ALWAYS FOR THE SAME CODE P0741. CAR DOES NOT DRIVE PROPERLY AT HIGHWAY SPEEDS AS THE TORQUE CONVERTER DOES NOT LOCK UP AS INTENDED. THIS IN TURN CAUSES MUCH LOWER FUEL ECOMONY THAN THE VEHICLE IS CAPABLE AND ADVERTISED TO GET. (23.5 HWY ACTUAL, SHOULD GET 29-30 MPG) CAR HAS BEEN IN TO FORD 5 TIMES AND THE PROBLEM HAS NOT BEEN RESOLVED. SENT FORD A LAST CHANCE LETTER PRIOR TO THE AST REPAIR ATTEMPT. THIS ATTEMPT WAS SCHEDULED BY FORD SO ONE OF THE ENGINEER EXPERTS COULD EVALUATE IT. AFTER THEY FED US A COMPLETE LINE OF HOGWASH ABOUT AN AIR BUBBLE IN THE COOLING SYSTEM, THEY TOLD US IT WAS FIXED. 70 MILES AFTER THIS VISIT, LIGHT IS BACK ON (SAME CODE) AND MPG IS STILL TERRIBLE. TO TOP IT OFF THE COOLANT IS LEAKING ON THE FLOOR IN GARAGE AND CAR RUNS ROUGHER AND HAS NEALY STALLED AT INTERSECTIONS MULTIPLE TIMES (WITH MY 2 YR OLD DUAGHTER IN THE CAR) CLEARLY THEY ARE INCAPABLE OF REPAIRING BUT INFORMED US THEY WILL DO NOTHING ELSE.

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FUEL/PROPULSION SYSTEM

12/9/2014 - EASTON, PA
THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS.

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ELECTRICAL SYSTEM

12/9/2014 - EASTON, PA
THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS.

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ENGINE

12/9/2014 - EASTON, PA
THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS.

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UNKNOWN OR OTHER

12/5/2014 - EASTON, PA
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUSTS STOPS RUNNING.

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FUEL/PROPULSION SYSTEM

12/5/2014 - EASTON, PA
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUSTS STOPS RUNNING.

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ELECTRICAL SYSTEM

12/5/2014 - EASTON, PA
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUSTS STOPS RUNNING.

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