Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 603 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (35) Equipment Adaptive (2) Power Train (63) Steering (38) Unknown Or Other (35)
Electrical System (124) Exterior Lighting (8) Seat Belts (21) Structure (44) Vehicle Speed Control (35)
Electronic Stability Control (8) Fuel Propulsion System (34) Seats (4) Suspension (9) Visibility (5)
Engine (274) Fuel System Gasoline (18) Service Brakes (24) Tires (5) Visibility Wiper (13)
Engine And Engine Cooling (10) Latches Locks Linkages (27) Service Brakes Hydraulic (5) Traction Control System (1) Wheels (6)
Equipment (2)

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ComplaintDescription

ELECTRICAL SYSTEM

3/16/2017 - ST PAUL, MN
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE LAST STALLED IN THE MIDDLE OF HIGHWAY TRAFFIC. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF OF THE HIGHWAY AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE VEHICLE BE DIAGNOSED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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ENGINE

3/13/2017 - FRASER, MI
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE ENGINE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE DRIVER ATTEMPTED TO DRIVE THE VEHICLE, THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,015.

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ENGINE

3/13/2017 - ENTERPRISE, AL
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE "ENGINE MALFUNCTION" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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ENGINE

3/13/2017 - ALBUQUERQUE, NM
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 5 MPH, THE VEHICLE'S TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS NO COOLANT IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,058.

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ENGINE

3/9/2017 - SAN LUIS, MO
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE CONTACT ALSO TOOK THE VEHICLE TO TWO OTHER INDEPENDENT MECHANICS WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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STRUCTURE: BODY

3/6/2017 - SANTA MONICA, CA
RECALL WAS ISSUED FOR DEFECTIVE DOOR LATCH ON SEPTEMBER 2, 2016 (NHTSA RECALL NUMBER 16V643). IT IS NOW MARCH 6, 2017, OVER SIX MONTHS LATER, AND STILL NO REMEDY HAS BEEN OFFERED BY FORD. I HAVE CALLED THE DEALER ONCE PER MONTH TRYING TO GET THE FAULTY PART REPLACED AND HAVE BEEN TOLD THAT THERE IS NO ESTIMATE FOR WHEN IT WILL BE AVAILABLE. FORD SHOULD BE HELD ACCOUNTABLE FOR REMEDYING THIS RECALL IN A TIMELY MANNER AND SHOULD BE PENALIZED FOR FAILING TO DO SO.

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ENGINE

3/4/2017 - OXFORD, CT
OUR 1.6L ESCAPE'S CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED BAD OXYGEN SENSOR W/FIX COST OF $350 & ALTHOUGH WE HAD BOTH A PREMIUM PRE-PAID MAINTENANCE PLAN & EXTENDED WARRANTY IN EFFECT, BOTH DEALER & FORD INDICATED THIS EMISSIONS REPAIR WAS NOT COVERED (FORD EXTENDED WARR. TO 75K MI DUE TO # OF RECALLS). WE COULD NOT AFFORD DEALER COST SO FORCED TO SEEK ALTERNATIVE SHOP OR CAR WOULD FAIL EMISSIONS INSPECTION. REPAIR SHOP STATED ROOT CAUSE OF BAD SENSOR WAS FLUID DRIPPING FROM DIRECTLY ABOVE SENSOR WHICH DUE TO EXTENSIVE BUILDUP, APPEARED TO BE LONG TIME PROBLEM (WHICH FORD DEALER NEVER NOTICED IN 73K MILES OF REGULAR SERVICING??!!). THIS CAR IS A TOTAL PIECE OF CRAP. GIVEN 14 RECALLS, 89 TSBS & NEARLY 600 COMPLAINTS, FORD SHOULD BE FORCED TO BUY THESE CARS BACK!

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ENGINE

3/2/2017 - CLINTON, KY
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER COULD NOT IDENTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

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STRUCTURE: BODY

3/2/2017 - CATAWBA, NC
I WAS DRIVING WITH A PASSENGER IN THE FRONT SEAT WHEN THE PASSENGER FRONT DOOR OPENED AS I WAS DRIVING. I WAS DRIVING ABOUT 50MPH. I PULLED OVER TO TRY AND SHUT THE DOOR, BUT IT WOULD NOT LATCH. I HAD TO BUNGEE CORD THE DOOR TO THE SEAT IN ORDER TO GET TO THE DEALERSHIP.

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POWER TRAIN

2/28/2017 - RICHLAND, WA
2013 FORD ESCAPE SEL STALLING WHEN ACCELERATING FROM A STOP. THIS HAS HAPPENED SEVERAL TIMES WITH MY WIFE DRIVING THE CAR. WE'VE TAKEN IT INTO THE LOCAL FORD DEALERSHIP ONLY TO BE TOLD THEY CANT REPLICATE ISSUE. DRIVING THE CAR TO WORK TODAY (MY WIFE NOW DRIVES MY CAR FOR SAFETY CONCERNS), THE ESCAPE HESITATED WHEN PULLING OUT OF THE PARKING LOT AND ONTO THE ROAD. HAVE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT BUT WILL PROBABLY BE TOLD THAT IT CAN'T BE REPLICATED. THIS CAR ONLY HAS 60K MILES AND IS TOTALLY WORTHLESS, AND UNSAFE TO DRIVE.

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