Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 225 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Power Train (26) Steering (6) Unknown Or Other (8)
Electrical System (39) Exterior Lighting (4) Seat Belts (4) Structure (14) Vehicle Speed Control (18)
Electronic Stability Control (1) Fuel Propulsion System (11) Seats (1) Suspension (3) Visibility (3)
Engine (121) Fuel System Gasoline (10) Service Brakes (13) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (5) Latches Locks Linkages (2) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (3)
Equipment (2)

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ComplaintDescription

ENGINE

8/19/2014 - DALLAS, TX
THE CHECK ENGINE LIGHT COMES ON INTERMITTENTLY, AND STAYS ON FOR ABOUT 48 HOURS. WHEN I HAVE TAKEN IT TO THE DEALERSHIP THEY CANNOT FIND OUT WHY THE LIGHT IS COMING ON BECAUSE THE CODE IS NO LONGER VISIBLE. THE CAR IDLES ROUGH AND CUTS OFF WHEN THE CAR IS WARM AND I'M STOPPED IN TRAFFIC, AT A RED LIGHT FOR EXAMPLE. IT IS VERY DANGEROUS TO HAVE MY CAR CUT OFF IN INNER-CITY TRAFFIC. IT ALSO OCCURRED ONCE WHEN I WAS TRYING TO START THE CAR AFTER BEING OFF FOR ABOUT 20 MINUTES. I HAD TO START IT 3 TIMES IN ORDER FOR IT TO STAY ON. EACH TIME, IT IDLED VERY ROUGHLY AND CUT OFF WITHIN A FEW SECONDS.

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ENGINE

8/19/2014 - DIMMITT, TX
AS I AM DRIVING ALONG, MY CAR STARTS TO JUMP & SPUTTER & DIES. INFORMATION LIGHT COMES ON WITH "ENGINE FAULT, SERVICE IMMEDIATELY." I TAKE THE CAR IN TO THE FORD DEALER & HE TELLS ME THERE IS NOT A CODE SHOWING UP SO THEY CAN'T DO ANYTHING. I HAVE HAD MY ESCAPE TO THE FORD HOUSE 4 TIMES FOR THE EXACT SAME THING & EVERYTIME, NO CODE SHOWS UP. WHAT THE HECK? IF THE ENGINE DIES & IT TELLS YOU ENGINE FAULT SERVICE IMMEDIATELY HOW CAN THERE NOT BE A CODE SHOW UP? WE WERE ON VACATION THIS WEEKEND AND IT DIES 4 TIMES WHILE WE ARE GONE. I WAS NEARLY REAR-ENDED SEVERAL TIMES BECAUSE IT IS NEVER AT THE SAME RATE OF SPEED! SOMETIMES I AM SITTING AT A RED LIGHT, SOMETIMES I AM DRIVING IN TOWN AT 30 MPH, SOMETIMES I AM ON THE INTERSTATE AT 75 MPH. THIS IS EXTREMELY DANGEROUS FOR ONE THING I COULD BE HIT FROM BEHIND & INJURED ALONG WITH MY FAMILY & GRANDSON, FOR ANOTHER THING WHEN IT DIES, I LOSE MY STEERING & MY BRAKES. NOT GOOD WHEN YOU ARE IN HILL COUNTRY EITHER. I AM TIRED OF FORD NOT DOING ANYTHING ABOUT THIS! I GUESS THEY ARE GOING TO WAIT UNTIL PEOPLE GET KILLED BEFORE THEY FINALLY DO SOMETHING ABOUT IT! SAVING MONEY TO TRADE VEHICLES BEFORE SOMETHING HAPPENS TO MY FAMILY! I ONLY HAVE 21,000 MILES ON THIS VEHICLE AND I THINK IT IS A TOTAL OF 8 TIMES THIS HAS HAPPENED IN THE 13 MONTHS I HAVE OWNED THIS VEHICLE.

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FUEL/PROPULSION SYSTEM

8/11/2014 - BRENTWOOD, TN
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE.

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ENGINE

8/11/2014 - BRENTWOOD, TN
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE.

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ELECTRICAL SYSTEM

8/11/2014 - BRENTWOOD, TN
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE.

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UNKNOWN OR OTHER

8/8/2014 - PALM BEACH GARDEN, FL
I BUY FORD ESCAPE 2013,SE ECOBUST 1,6 IN FEBRUARY 2013.PAY $ 29.600,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXSED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR.

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ENGINE

8/4/2014 - CANTON, MI
IN ORDER TO PARK IN THE SINGLE BAY OF OUR THREE CAR SIDE ENTRY ATTACHED GARAGE, YOU HAVE TO PULL UP TO THE POST BETWEEN THE DOUBLE AND SINGLE BAYS, BACK UP AND PULL FORWARD. AFTER PULLING TO ABOUT ONE FOOT FROM THE GARAGE SUPPORT POST AND BRINGING THE VEHICLE TO A COMPLETE STOP, I ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE. THE ESCAPE SUDDENLY ACCELERATED INTO THE POST AND OUR EXPEDITION PARKED IN THE RIGHT HAND SIDE OF THE DOUBLE BAY. IT FELT LIKE I HAD BEEN SLAMMED INTO FROM BEHIND. WITH THE ENGINE RACING I WAS ABLE TO USE THE START/STOP BUTTON TO STOP THE ENGINE. THE POST WAS DRIVEN OVER THREE FEET INTO THE GARAGE AND THE EXPEDITION WAS HIT WITH SO MUCH FORCE THAT IT JUMPED ABOUT AN INCH ONTO THE CEMENT CURB IN FRONT OF THE GARAGE. HITTING THE EXPEDITION PREVENTED THE GARAGE POST (WOOD AND BRICK) FROM TOTALLY COLLAPSING. THE ESCAPE HAS THE 1.6L ECO-BOOST ENGINE AND WAS PURCHASED IN OCT. 2012. IT HAS BEEN DRIVEN ONLY 5,904 MILES. AT 5,672 MILES THE DEALERSHIP HAD THE VEHICLE FOR THREE DAYS FOR THREE RECALLS 13S12, 14S04 AND 14S03.

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POWER TRAIN

8/4/2014 - CANTON, MI
IN ORDER TO PARK IN THE SINGLE BAY OF OUR THREE CAR SIDE ENTRY ATTACHED GARAGE, YOU HAVE TO PULL UP TO THE POST BETWEEN THE DOUBLE AND SINGLE BAYS, BACK UP AND PULL FORWARD. AFTER PULLING TO ABOUT ONE FOOT FROM THE GARAGE SUPPORT POST AND BRINGING THE VEHICLE TO A COMPLETE STOP, I ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE. THE ESCAPE SUDDENLY ACCELERATED INTO THE POST AND OUR EXPEDITION PARKED IN THE RIGHT HAND SIDE OF THE DOUBLE BAY. IT FELT LIKE I HAD BEEN SLAMMED INTO FROM BEHIND. WITH THE ENGINE RACING I WAS ABLE TO USE THE START/STOP BUTTON TO STOP THE ENGINE. THE POST WAS DRIVEN OVER THREE FEET INTO THE GARAGE AND THE EXPEDITION WAS HIT WITH SO MUCH FORCE THAT IT JUMPED ABOUT AN INCH ONTO THE CEMENT CURB IN FRONT OF THE GARAGE. HITTING THE EXPEDITION PREVENTED THE GARAGE POST (WOOD AND BRICK) FROM TOTALLY COLLAPSING. THE ESCAPE HAS THE 1.6L ECO-BOOST ENGINE AND WAS PURCHASED IN OCT. 2012. IT HAS BEEN DRIVEN ONLY 5,904 MILES. AT 5,672 MILES THE DEALERSHIP HAD THE VEHICLE FOR THREE DAYS FOR THREE RECALLS 13S12, 14S04 AND 14S03.

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ENGINE

8/3/2014 - MELBOURNE, FL
THE ENGINE HAD BEEN IDLEING A LITTLE ROUGH AND STALLED AT A STOP LIGHT. IT RESTARTED AND THEN IT WOULD IDLE ROUGH AND LIKE IT WAS GOING TO STALL AGAIN. IT HAS STALLED A TOTAL OF 3 TIMES IN THE LAST 3 DAYS AND IS IDLEING ROUGH. FORD DEALER SERVICE DEPT. NOT OPEN TO GET LOOKED AT. THIS IS OUT OF THE BLUE AND WHEN I RAN AN ENGINE DIAGNOSTIC IT CAME BACK NORMAL. I DONT TRUST THIS CAR NOW AND AM IN THE PROCESS OF TRYING TO TRADE IT FOR A NEW TOYOTA, BUT I AM NOT SURE I WILL BE ABLE TO GET RID OF THIS VEHICLE. I SEE FORD HAS HAD SEVERAL ISSUES WITH THIS AND SO FAR THEY CANT FIND ANYTHING WRONG.

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POWER TRAIN

8/3/2014 - MELBOURNE, FL
THE ENGINE HAD BEEN IDLEING A LITTLE ROUGH AND STALLED AT A STOP LIGHT. IT RESTARTED AND THEN IT WOULD IDLE ROUGH AND LIKE IT WAS GOING TO STALL AGAIN. IT HAS STALLED A TOTAL OF 3 TIMES IN THE LAST 3 DAYS AND IS IDLEING ROUGH. FORD DEALER SERVICE DEPT. NOT OPEN TO GET LOOKED AT. THIS IS OUT OF THE BLUE AND WHEN I RAN AN ENGINE DIAGNOSTIC IT CAME BACK NORMAL. I DONT TRUST THIS CAR NOW AND AM IN THE PROCESS OF TRYING TO TRADE IT FOR A NEW TOYOTA, BUT I AM NOT SURE I WILL BE ABLE TO GET RID OF THIS VEHICLE. I SEE FORD HAS HAD SEVERAL ISSUES WITH THIS AND SO FAR THEY CANT FIND ANYTHING WRONG.

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