Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 225 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Power Train (26) Steering (6) Unknown Or Other (8)
Electrical System (39) Exterior Lighting (4) Seat Belts (4) Structure (14) Vehicle Speed Control (18)
Electronic Stability Control (1) Fuel Propulsion System (11) Seats (1) Suspension (3) Visibility (3)
Engine (121) Fuel System Gasoline (10) Service Brakes (13) Tires (2) Visibility Wiper (7)
Engine And Engine Cooling (5) Latches Locks Linkages (2) Service Brakes Hydraulic (4) Traction Control System (1) Wheels (3)
Equipment (2)

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ComplaintDescription

ELECTRICAL SYSTEM

7/17/2014 - STATE COLLEGE, PA
ON 5/31/14, UPON STARTING VEHICLE (2.0 L, SEL), VEHICLE RUNNING ROUGH, SPUTTERING, LURCHING WHEN ACCELERATOR WAS DEPRESSED, ETC. MESSAGE ON DASH SCREEN STATED "ENGINE FAULT - SERVICE NOW". DROVE CAR APPROXIMATELY 8 MILES TO A FORD DEALER I WAS NOT FAMILIAR WITH. TURNED CAR OFF BUT THEN DECIDED TO MOVE CAR. STARTED CAR, ALL ISSUES DISAPPEARED, SO I LEFT AND DROVE CAR 35 MILES TO MY HOME WITH NO ISSUES. DROVE CAR UNTIL 6/20/14 WHEN EXACT SYMPTOMS HAPPENED AGAIN. DROVE CAR WITH SYMPTOMS OCCURRING TO LOCAL FORD DEALER. MECHANIC SUSPECTED COOING SYSTEM PROBLEM, TURNED OFF ENGINE WITHOUT HOOKING UP TO COMPUTER FOR DIAGNOSIS. MINUTES LATER, MECHANIC DECIDED PROBLEM WAS NOT COOLING SYSTEM RELATED SINCE ESCAPE WAS A 2.0 L (COOLING SYSTEM PROBLEMS APPARENTLY OCCUR WITH 1.6 L MODELS), BUT WAS INSTEAD THE MAP SENSOR WHICH WAS REPLACED ON 6/26/14. NEXT DAY (6/27/14) AFTER MAP SENSOR REPLACEMENT, SAME EXACT ISSUES. NO TIME TO TAKE TO A DEALER, SO I SHUT IT OFF AND RESTARTED IT AND ALL SYMPTOMS DISAPPEARED. DROVE REGULARLY UNTIL 7/16/14, WHEN EXACT SYMPTOMS OCCURRED AGAIN. DROVE DIRECTLY TO LOCAL FORD DEALER, LEFT IT RUNNING. THEY HOOKED UP THE DIAGNOSTIC COMPUTER WHILE RUNNING WHICH SHOWED ERROR CODE RELATED TO MAP SENSOR AGAIN. EXPLAINED TO MECHANIC THAT MY RESEARCH HAS INDICATED THAT TSB 13-12-12 MIGHT ADDRESS THE PROBLEM WHICH IS RELATED TO WIRING IN THE "SIGNAL RETURN SPLICES." HE AGREED. MADE APPOINTMENT FOR NEXT DAY, 7/17/14. UPON STARTING ON 7/17/14, SAME SYMPTOMS. TURNED OFF, RESTARTED, SYMPTOMS CLEARED AND I DROVE IT WITH NO ISSUES TO MY LOCAL FORD DEALER. LOCAL DEALER CALLED AND SAID THEY LOOKED AT THE WIRE SPLICES, MADE SOME "ADJUSTMENTS" (NO NEW PARTS) AND THAT VEHICLE IS READY FOR PICK UP. IF THIS OCCURS AGAIN, WHICH I BELIEVE IT WILL, I WILL ASK FOR WIRE HARNESS REPLACEMENT TO THE SIGNAL RETURN(S). DANGEROUS, WELL-DOCUMENTED PROBLEM.

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POWER TRAIN

7/17/2014 - STATE COLLEGE, PA
ON 5/31/14, UPON STARTING VEHICLE (2.0 L, SEL), VEHICLE RUNNING ROUGH, SPUTTERING, LURCHING WHEN ACCELERATOR WAS DEPRESSED, ETC. MESSAGE ON DASH SCREEN STATED "ENGINE FAULT - SERVICE NOW". DROVE CAR APPROXIMATELY 8 MILES TO A FORD DEALER I WAS NOT FAMILIAR WITH. TURNED CAR OFF BUT THEN DECIDED TO MOVE CAR. STARTED CAR, ALL ISSUES DISAPPEARED, SO I LEFT AND DROVE CAR 35 MILES TO MY HOME WITH NO ISSUES. DROVE CAR UNTIL 6/20/14 WHEN EXACT SYMPTOMS HAPPENED AGAIN. DROVE CAR WITH SYMPTOMS OCCURRING TO LOCAL FORD DEALER. MECHANIC SUSPECTED COOING SYSTEM PROBLEM, TURNED OFF ENGINE WITHOUT HOOKING UP TO COMPUTER FOR DIAGNOSIS. MINUTES LATER, MECHANIC DECIDED PROBLEM WAS NOT COOLING SYSTEM RELATED SINCE ESCAPE WAS A 2.0 L (COOLING SYSTEM PROBLEMS APPARENTLY OCCUR WITH 1.6 L MODELS), BUT WAS INSTEAD THE MAP SENSOR WHICH WAS REPLACED ON 6/26/14. NEXT DAY (6/27/14) AFTER MAP SENSOR REPLACEMENT, SAME EXACT ISSUES. NO TIME TO TAKE TO A DEALER, SO I SHUT IT OFF AND RESTARTED IT AND ALL SYMPTOMS DISAPPEARED. DROVE REGULARLY UNTIL 7/16/14, WHEN EXACT SYMPTOMS OCCURRED AGAIN. DROVE DIRECTLY TO LOCAL FORD DEALER, LEFT IT RUNNING. THEY HOOKED UP THE DIAGNOSTIC COMPUTER WHILE RUNNING WHICH SHOWED ERROR CODE RELATED TO MAP SENSOR AGAIN. EXPLAINED TO MECHANIC THAT MY RESEARCH HAS INDICATED THAT TSB 13-12-12 MIGHT ADDRESS THE PROBLEM WHICH IS RELATED TO WIRING IN THE "SIGNAL RETURN SPLICES." HE AGREED. MADE APPOINTMENT FOR NEXT DAY, 7/17/14. UPON STARTING ON 7/17/14, SAME SYMPTOMS. TURNED OFF, RESTARTED, SYMPTOMS CLEARED AND I DROVE IT WITH NO ISSUES TO MY LOCAL FORD DEALER. LOCAL DEALER CALLED AND SAID THEY LOOKED AT THE WIRE SPLICES, MADE SOME "ADJUSTMENTS" (NO NEW PARTS) AND THAT VEHICLE IS READY FOR PICK UP. IF THIS OCCURS AGAIN, WHICH I BELIEVE IT WILL, I WILL ASK FOR WIRE HARNESS REPLACEMENT TO THE SIGNAL RETURN(S). DANGEROUS, WELL-DOCUMENTED PROBLEM.

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ENGINE

7/17/2014 - STATE COLLEGE, PA
ON 5/31/14, UPON STARTING VEHICLE (2.0 L, SEL), VEHICLE RUNNING ROUGH, SPUTTERING, LURCHING WHEN ACCELERATOR WAS DEPRESSED, ETC. MESSAGE ON DASH SCREEN STATED "ENGINE FAULT - SERVICE NOW". DROVE CAR APPROXIMATELY 8 MILES TO A FORD DEALER I WAS NOT FAMILIAR WITH. TURNED CAR OFF BUT THEN DECIDED TO MOVE CAR. STARTED CAR, ALL ISSUES DISAPPEARED, SO I LEFT AND DROVE CAR 35 MILES TO MY HOME WITH NO ISSUES. DROVE CAR UNTIL 6/20/14 WHEN EXACT SYMPTOMS HAPPENED AGAIN. DROVE CAR WITH SYMPTOMS OCCURRING TO LOCAL FORD DEALER. MECHANIC SUSPECTED COOING SYSTEM PROBLEM, TURNED OFF ENGINE WITHOUT HOOKING UP TO COMPUTER FOR DIAGNOSIS. MINUTES LATER, MECHANIC DECIDED PROBLEM WAS NOT COOLING SYSTEM RELATED SINCE ESCAPE WAS A 2.0 L (COOLING SYSTEM PROBLEMS APPARENTLY OCCUR WITH 1.6 L MODELS), BUT WAS INSTEAD THE MAP SENSOR WHICH WAS REPLACED ON 6/26/14. NEXT DAY (6/27/14) AFTER MAP SENSOR REPLACEMENT, SAME EXACT ISSUES. NO TIME TO TAKE TO A DEALER, SO I SHUT IT OFF AND RESTARTED IT AND ALL SYMPTOMS DISAPPEARED. DROVE REGULARLY UNTIL 7/16/14, WHEN EXACT SYMPTOMS OCCURRED AGAIN. DROVE DIRECTLY TO LOCAL FORD DEALER, LEFT IT RUNNING. THEY HOOKED UP THE DIAGNOSTIC COMPUTER WHILE RUNNING WHICH SHOWED ERROR CODE RELATED TO MAP SENSOR AGAIN. EXPLAINED TO MECHANIC THAT MY RESEARCH HAS INDICATED THAT TSB 13-12-12 MIGHT ADDRESS THE PROBLEM WHICH IS RELATED TO WIRING IN THE "SIGNAL RETURN SPLICES." HE AGREED. MADE APPOINTMENT FOR NEXT DAY, 7/17/14. UPON STARTING ON 7/17/14, SAME SYMPTOMS. TURNED OFF, RESTARTED, SYMPTOMS CLEARED AND I DROVE IT WITH NO ISSUES TO MY LOCAL FORD DEALER. LOCAL DEALER CALLED AND SAID THEY LOOKED AT THE WIRE SPLICES, MADE SOME "ADJUSTMENTS" (NO NEW PARTS) AND THAT VEHICLE IS READY FOR PICK UP. IF THIS OCCURS AGAIN, WHICH I BELIEVE IT WILL, I WILL ASK FOR WIRE HARNESS REPLACEMENT TO THE SIGNAL RETURN(S). DANGEROUS, WELL-DOCUMENTED PROBLEM.

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ENGINE

7/17/2014 - CARTERET , NJ
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 9,300.

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UNKNOWN OR OTHER

7/13/2014 - CANTON, MI
AFTER OWNING THIS VEHICLE FOR ONE MONTH, THE TRANSMISSION HAD TO BE COMPLETELY REPLACED. ABOUT A MONTH AFTER THE NEW TRANSMISSION WAS PLACED, I STARTED HAVING PROBLEMS WITH THE CAR NOT WANTING TO ACCELERATE. I WOULD BE MERGING ONTO THE FREEWAY OR PULLING INTO TRAFFIC AND THE CAR WOULD NOT ACCELERATE. THE RPM'S WOULD GO WAY UP, BUT THE CAR WOULD NOT MOVE. I AM FEARFUL ANYTIME I DRIVE THIS CAR THAT IT MAY NOT ACCELERATE WHEN I NEED IT TO AND I'LL END UP IN A VEHICLE ACCIDENT. I HAVE HAD MY ESCAPE INTO THE DEALERSHIP 5 TIMES FOR THIS SAME ISSUE. THE LAST TIME I HAD IT IN, FORD PUT IN A FLIGHT SIMULATOR. AFTER FORD EVALUATED THE SIMULATOR FINDINGS, FORD ENGINEERS SAID THIS WAS "NORMAL"; THEY WILL NO LONGER EVALUATE THE ISSUE. I AM TRULY SCARED IN THIS VEHICLE AND I'VE ONLY OWNED IT FOR ONE YEAR!!! HELP!

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ELECTRICAL SYSTEM

7/8/2014 - WESTFIELD, IN
FIRST OCCURRENCE WAS NEARLY THREE MONTHS AGO. 2013 FORD ESCAPE AS REPEATEDLY, WITH INCREASING FREQUENCY BUT RANDOMLY LOST POWER AND WITH THE ENGINE SHUTTING OFF. CAR HAS LOST ENGINE POWER AND WITH NO ABILITY TO ACCELERATE WHILE DRIVING SPEEDS UP TO 40 MPH. IT HAS OCCURRED WHILE APPROACHING A STOP, SITTING AT A STOP SIGN, ACCELERATING POST STOP, TURNING LEFT, TURNING RIGHT AND WHILE NAVIGATING AROUND-ABOUT AND CROSSING A RAILROAD TRACK. CAR WILL RESTART ONCE I PLACE IT IN PARK. THIS IS AN EXTREME SAFETY CONCERN. I HAVE HAD SEVERAL NEAR MISSES AND ONLY BECAUSE I HAVE LEARNED TO RESPOND QUICKLY WITH MY HAZARD LIGHTS. I CALLED DON HINDS FORD IN FISHERS, IN AT THE SECOND OCCURRENCE AND THEY FAILED TO EXPRESS THE SAME LEVEL OF CONCERN TELLING ME I WOULD HAVE TO WAIT 4-5 DAYS FOR AN APPOINTMENT. THE FREQUENCY HAS INCREASED, ALBEIT STILL RANDOM AND NOT DAILY IT DOES OCCUR MULTIPLE TIMES A WEEK. I MADE A SERVICE APPOINTMENT WITH DON HINDS WAITING AGAIN 4 BUSINESS DAYS ON 7-8-2014. I WAS EXTREMELY DISAPPOINTED AS THEIR REPORT WAS BASED ON THEIR INABILITY TO NOT REPLICATE THE PROBLEM. THE LIKELIHOOD TO REPLICATE A RANDOM OCCURRENCE IN A SHORT TEST DRIVE WAS NOT EXPECTED BY ME AND I AM DISAPPOINTED THEY WERE FOOLISH TO THINK IT WOULD. THE HISTORY OF THE LAST 10 STARTS AND STOPS ON THE CAR'S COMPUTER DIDN'T REPORT ANY ERROR CODE. DON HIND'S STATES THAT FORD HAS NO REPORTS OF ANY INCIDENTS AND THEIR TECHNICAL SUPPORT HAD NO RECOMMENDATIONS FOR THE MECHANIC. THE ADVISE OF THE MECHANIC WAS TO WAIT UNTIL IT WAS MORE FREQUENT IN OCCURRENCE AND ABLE TO BE REPLICATED AND THEN BRING IT BACK. I AM AFRAID TO DRIVE MY CAR AND TO TRANSPORT MY CHILDREN. THIS NEEDS URGENT ATTENTION. THIS POSES A HIGH RISK OF INJURY.

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ENGINE

7/8/2014 - WESTFIELD, IN
FIRST OCCURRENCE WAS NEARLY THREE MONTHS AGO. 2013 FORD ESCAPE AS REPEATEDLY, WITH INCREASING FREQUENCY BUT RANDOMLY LOST POWER AND WITH THE ENGINE SHUTTING OFF. CAR HAS LOST ENGINE POWER AND WITH NO ABILITY TO ACCELERATE WHILE DRIVING SPEEDS UP TO 40 MPH. IT HAS OCCURRED WHILE APPROACHING A STOP, SITTING AT A STOP SIGN, ACCELERATING POST STOP, TURNING LEFT, TURNING RIGHT AND WHILE NAVIGATING AROUND-ABOUT AND CROSSING A RAILROAD TRACK. CAR WILL RESTART ONCE I PLACE IT IN PARK. THIS IS AN EXTREME SAFETY CONCERN. I HAVE HAD SEVERAL NEAR MISSES AND ONLY BECAUSE I HAVE LEARNED TO RESPOND QUICKLY WITH MY HAZARD LIGHTS. I CALLED DON HINDS FORD IN FISHERS, IN AT THE SECOND OCCURRENCE AND THEY FAILED TO EXPRESS THE SAME LEVEL OF CONCERN TELLING ME I WOULD HAVE TO WAIT 4-5 DAYS FOR AN APPOINTMENT. THE FREQUENCY HAS INCREASED, ALBEIT STILL RANDOM AND NOT DAILY IT DOES OCCUR MULTIPLE TIMES A WEEK. I MADE A SERVICE APPOINTMENT WITH DON HINDS WAITING AGAIN 4 BUSINESS DAYS ON 7-8-2014. I WAS EXTREMELY DISAPPOINTED AS THEIR REPORT WAS BASED ON THEIR INABILITY TO NOT REPLICATE THE PROBLEM. THE LIKELIHOOD TO REPLICATE A RANDOM OCCURRENCE IN A SHORT TEST DRIVE WAS NOT EXPECTED BY ME AND I AM DISAPPOINTED THEY WERE FOOLISH TO THINK IT WOULD. THE HISTORY OF THE LAST 10 STARTS AND STOPS ON THE CAR'S COMPUTER DIDN'T REPORT ANY ERROR CODE. DON HIND'S STATES THAT FORD HAS NO REPORTS OF ANY INCIDENTS AND THEIR TECHNICAL SUPPORT HAD NO RECOMMENDATIONS FOR THE MECHANIC. THE ADVISE OF THE MECHANIC WAS TO WAIT UNTIL IT WAS MORE FREQUENT IN OCCURRENCE AND ABLE TO BE REPLICATED AND THEN BRING IT BACK. I AM AFRAID TO DRIVE MY CAR AND TO TRANSPORT MY CHILDREN. THIS NEEDS URGENT ATTENTION. THIS POSES A HIGH RISK OF INJURY.

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ENGINE

7/8/2014 - NORTH TAZWELL, VA
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT FLUID LEAKED ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED UNDER RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V583000 (ENGINE). AFTER THE REMEDY REPAIR WAS PERFORMED THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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ENGINE

7/7/2014 - GRAHAM, NC
IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS.

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STEERING

7/7/2014 - GRAHAM, NC
IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS.

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