Auto Recalls for Consumers

FORD ESCAPE - 2013 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 493 complaints filed for the 2013 FORD ESCAPE

Below is a list of complaints & problems filed against the 2013 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (32) Equipment Adaptive (2) Power Train (53) Steering (29) Unknown Or Other (26)
Electrical System (102) Exterior Lighting (8) Seat Belts (19) Structure (33) Vehicle Speed Control (30)
Electronic Stability Control (8) Fuel Propulsion System (27) Seats (3) Suspension (8) Visibility (5)
Engine (231) Fuel System Gasoline (16) Service Brakes (24) Tires (5) Visibility Wiper (9)
Engine And Engine Cooling (10) Latches Locks Linkages (9) Service Brakes Hydraulic (5) Traction Control System (1) Wheels (5)
Equipment (2)

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ComplaintDescription

ELECTRICAL SYSTEM

8/9/2016 - KANSAS CITY, MO
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD SENSOR FAILED TO FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, WHILE DRIVING 60 MPH AND CHANGING GEARS, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ELECTRONIC SENSOR AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

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POWER TRAIN

8/9/2016 - KANSAS CITY, MO
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD SENSOR FAILED TO FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, WHILE DRIVING 60 MPH AND CHANGING GEARS, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ELECTRONIC SENSOR AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

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SEAT BELTS

8/8/2016 - NASHUA, NH
THE REAR SEATBELT BUCKLES APPEAR TO HAVE BEEN INSTALLED IMPROPERLY AT THE FACTORY. ONE OF THE BUCKLES IS FORCED UP BY THE BOLT SPRING WHILE THE OTHER TWO ARE FORCED DOWN. THE TWO THAT ARE FORCED DOWN MAKE IT DIFFICULT FOR REAR SEAT PASSENGERS TO BUCKLE IN. FURTHERMORE, WHEN THE SEAT BACK IS FOLDED DOWN, THE TWO SEATBELT BUCKLES TEND TO BE FORCED UNDER THE SEAT. THIS CAN LEAD TO THE BUCKLE(S) GETTING DAMAGED WHEN TRYING TO RAISE THE SEAT BACK TO ITS UPRIGHT POSITION. IN SOME CASES, THE BUCKLE CAN BE CRUSHED AND MADE UNUSABLE.

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ENGINE

8/2/2016 - FEDERAL WAY, WA
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND PLACED OIL INTO THE ENGINE, WHICH CAUSED THE FAILURE TO SUBSIDE. IT WAS DIAGNOSED THAT OIL LEAKED INTO THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,599.

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STEERING

7/25/2016 - CHARLESTON, SC
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING GEAR ASSEMBLY MALFUNCTIONED AND CAUSED THE VEHICLE TO MAKE LOUD NOISES WITHIN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000.

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STRUCTURE: BODY

7/25/2016 - SOUTH DAYTONA, FL
WHILE DRIVING DOWN THE ROAD IN A RESIDENTIAL NEIGHBORHOOD, THE "DOOR AJAR" ALERT APPEARED ON THE DASHBOARD DISPLAY SCREEN. AFTER PULLING OVER TO CLOSE THE REAR PASSENGER DOOR I NOTICED IT WOULD NOT CLOSE. AFTER EACH ATTEMPT TO CLOSE THE DOOR IT WOULD NOT LATCH. IT WOULD JUST BOUNCE BACK OPEN. THE LATCHING MECHANISM WOULD NOT FUNCTION, SO I HAD TO TIE THE DOOR SHUT WITH A ROPE IN ORDER FOR IT TO NOT SWING OPEN WHILE DRIVING THE VEHICLE BACK HOME. FAULTY DOOR LATCH SEEMS TO BE THE ISSUE HERE.

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ELECTRICAL SYSTEM

7/21/2016 - AUSTIN, TX
A WARNING INDICATOR WILL APPEAR ON THE DASH STATING "ENGINE MALFUNCTION SERVICE NOW". THE CAR SHUDDERS, JERKS, HESITATES AND CAN STALL WHEN THE THROTTLE IS PUSHED. PULLING OVER, POWERING THE CAR DOWN, AND TURNING IT BACK ON SEEMS TO TEMPORARILY RESOLVE IT. ISSUE MAY BE ASSOCIATED WITH HIGH TEMPERATURES SINCE THIS WAS SERVICED IN AUGUST OF 2016. AFTER 5 TRIPS TO THE DEALER WITH REPAIRS RELATED TO THE WIRING HARNESS, I WAS TOLD IT WAS RESOLVED. THE PROBLEM HAS RECURRED STARTING IN JUNE OF THIS YEAR. WENT TO THE FORD DEALER AGAIN AND THEY FAILED TO DIAGNOSE. DROVE IT TO THE DEALER IN FAILURE MODE WITH WARNING DISPLAYED TO PROVE THERE IS AN ISSUE. THIS HAPPENS WHEN IN MOTION. I HAVE VIDEO OF THE ERROR DISPLAY.

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ENGINE

7/21/2016 - AUSTIN, TX
A WARNING INDICATOR WILL APPEAR ON THE DASH STATING "ENGINE MALFUNCTION SERVICE NOW". THE CAR SHUDDERS, JERKS, HESITATES AND CAN STALL WHEN THE THROTTLE IS PUSHED. PULLING OVER, POWERING THE CAR DOWN, AND TURNING IT BACK ON SEEMS TO TEMPORARILY RESOLVE IT. ISSUE MAY BE ASSOCIATED WITH HIGH TEMPERATURES SINCE THIS WAS SERVICED IN AUGUST OF 2016. AFTER 5 TRIPS TO THE DEALER WITH REPAIRS RELATED TO THE WIRING HARNESS, I WAS TOLD IT WAS RESOLVED. THE PROBLEM HAS RECURRED STARTING IN JUNE OF THIS YEAR. WENT TO THE FORD DEALER AGAIN AND THEY FAILED TO DIAGNOSE. DROVE IT TO THE DEALER IN FAILURE MODE WITH WARNING DISPLAYED TO PROVE THERE IS AN ISSUE. THIS HAPPENS WHEN IN MOTION. I HAVE VIDEO OF THE ERROR DISPLAY.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

7/18/2016 - HOLIDAY, FL
THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

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ELECTRICAL SYSTEM

7/11/2016 - CUMBRLAND, RI
VEHICLE SHUT OFF WHILE GETTING ON THE HIGHWAY TRAVELING AT ABOUT 25 MPH. IT WOULD NOT RESTART, HAD TO BE TOWED TO NEAREST FORD DEALER. FAILURE WAS DUE TO ELECTRICAL HARNESS SHORTING WIRE. THERE ARE A COUPLE OF RECALLS FOR THIS SAME ISSUE ON ESCAPES BUT I AM TOLD MY VEHICLE ISN'T ONE OF THE RECALLS, DESPITE BEING THE SAME PROBLEM

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