Auto Recalls for Consumers

FORD TAURUS - 2013 FORD TAURUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 22 complaints filed for the 2013 FORD TAURUS

Below is a list of complaints & problems filed against the 2013 FORD TAURUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD TAURUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (4) Fuel Propulsion System (5) Service Brakes (2) Suspension (4) Visibility (1)
Engine (1) Fuel System Gasoline (1) Steering (1) Unknown Or Other (2) Visibility Wiper (1)
Equipment (1) Power Train (1) Structure (1) Vehicle Speed Control (2) Wheels (2)
Exterior Lighting (3) Seat Belts (1)

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ComplaintDescription

WHEELS

8/24/2014 - LEXINGTON, IL
PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS.

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SUSPENSION

8/24/2014 - LEXINGTON, IL
PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS.

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EXTERIOR LIGHTING

6/5/2014 - EDWARDS, IL
HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS ELIMINATES IT. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS. THE SAME THING IS REPORTED BY MANY OWNERS OF THIS VEHICLE. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND ALSO TRIED TO ADJUST THEM BUT THE LOW BEAMS JUST DO NOT HAVE A LIGHT PATTERN THAT ALLOWS THE DRIVER TO SEE AT A SAFE DISTANCE IN FRONT OF THE CAR AT NIGHT. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN STINKS FOR A CAR THAT HAD A MSRP OF $35K.

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SERVICE BRAKES

4/9/2014 - WESTFIELD CENTER, OH
THE REAR DRIVER SIDE BRAKES HAVE BEEN ACTING UP AND WILL MAKE A LOUD CLUNCK WHEN YOU GO TO STOP, THE TIRE AND BRAKES SMELL HOT, TOOK IT TO A MECHANIC ON SUNDAY SAID A CALIBER WAS RUSTED AND IT SHOULD BE UNDER WARRANTY CALLED DEALERSHIP TOOK IT IN TO LIBERTY FORD IN BRUNSWICK OHIO. THEY SAID IT WAS THE BRAKE PAD AND ROTOR DUE TO THE WEATHER WE HAVE IN OHIO THAT IT WAS RUSTED AND WOULD NEED TO BE REPLACED AT 360. 00 FOR THE 2 PARTS PLUS LABOR, REALLY A 2013 YEAR CAR WITH UNDER 25,000 MILES ON IT.

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SUSPENSION

4/5/2014 - WHIPPANY, NJ
WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL.

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WHEELS

4/5/2014 - WHIPPANY, NJ
WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL.

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UNKNOWN OR OTHER

4/5/2014 - WHIPPANY, NJ
WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL.

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SUSPENSION

3/14/2014 - POUGHKEEPSIE, NY
WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP.

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SERVICE BRAKES

3/14/2014 - POUGHKEEPSIE, NY
WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP.

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EXTERIOR LIGHTING

3/14/2014 - POUGHKEEPSIE, NY
WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP.

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