Auto Recalls for Consumers

FORD TAURUS - 2013 FORD TAURUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 171 complaints filed for the 2013 FORD TAURUS

Below is a list of complaints & problems filed against the 2013 FORD TAURUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD TAURUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (1) Equipment (1) Power Train (21) Steering (43) Vehicle Speed Control (13)
Electrical System (23) Exterior Lighting (5) Seat Belts (3) Structure (8) Visibility (1)
Electronic Stability Control (4) Fuel Propulsion System (40) Seats (1) Suspension (5) Visibility Wiper (4)
Engine (27) Fuel System Gasoline (1) Service Brakes (5) Unknown Or Other (11) Wheels (2)
Engine And Engine Cooling (2)

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ComplaintDescription

STEERING

2/17/2018 - QUEENS VILLAGE, NY
MY STEERING WHEEL IS GETTING STIFF DAY BY DAY. I HAVE TO USE TWO HANDS MOST OF THE TIMES NOW. MY MILEAGE IS 87000. I'VE CONTACTED FORD DEALERSHIP. STILL WAITING FOR ANY FEEDBACK FROM FORD.

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UNKNOWN OR OTHER

2/10/2018 - NEW YORK, NY
THIS WAS A LEASED CAR WHICH WAS RETURNED TO THE DEALER IN MAY 2015. YOU NEED TO UPDATE YOUR SYSTEM

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STEERING

1/16/2018 - MACON, GA
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 5 MPH, THE STEERING WHEEL LOCKED AND THE POWER STEERING FAILED AS WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT WAS ABLE TO DRIVE VEHICLE SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED WOODY BUTTS AUTOMOTIVE (1226 WATSON BLVD, WARNER ROBINS, GA 31093, (478) 220-0277), BUT WAS UNABLE TO GET ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,555.

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SEATS

1/15/2018 - OAK GROVE, LA
I WAS DRIVING THE CAR IN DECEMBER 2017 ON THE HIGHWAY. I TURNED ON THE HEATED SEAT FOR THE DRIVER'S SIDE OF THE CAR. THE HEATER HEATED UP UNTIL IT WAS BURNING MY BUTTOCKS (IT FELT LIKE A BEE-STING). I TURNED THE SEAT OFF AND IT STOPPED BURNING. THIS HAS HAPPENED EVERY TIME I HAVE ATTEMPTED TO TURN THE HEATED SEAT ON SINCE THAT TIME REGARDLESS OF THE CAR BEING IN MOTION OR IN PARK. OCCASIONALLY, I SMELL AN ODOR THAT SMELLS LIKE WIRES BURNING. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE HEATER IN THE BOTTOM AND BACK OF THE DRIVER'S SEAT NEEDS TO BE REPLACED; HOWEVER, IT IS NOT COVERED AS A SAFETY CONCERN (BECAUSE A RECALL HAS NOT BEEN ISSUED FOR THE SEAT HEATERS) NOR IS IT COVERED UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED WITH THE AUTOMOBILE.

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UNKNOWN OR OTHER

1/14/2018 - COLLEGE PARK, GA
FUEL GAGE GOES UP AND DOWN.

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VISIBILITY/WIPER

1/12/2018 - LINDEN, MI
SUNROOF RANDOMLY EXPLODED

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STEERING

1/8/2018 - ATHENS, AL
THE CONTACT OWNS A 2013 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANUEVER. THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED MCCLARY FORD INC. AT (256) 232-4242 (1104 US HWY 72 E, ATHENS, AL 35611). THE CONTACT WAS UNABLE TO GET THE VEHICLE TO THE DEALER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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ENGINE

1/5/2018 - WEST CALDWELL, NJ
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600.

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VEHICLE SPEED CONTROL

1/5/2018 - WEST CALDWELL, NJ
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600.

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ELECTRICAL SYSTEM

1/5/2018 - WEST CALDWELL, NJ
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600.

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