Auto Recalls for Consumers

FORD TAURUS - 2013 FORD TAURUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 157 complaints filed for the 2013 FORD TAURUS

Below is a list of complaints & problems filed against the 2013 FORD TAURUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD TAURUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (1) Engine And Engine Cooling (2) Fuel System Gasoline (1) Steering (37) Vehicle Speed Control (12)
Electrical System (22) Equipment (1) Power Train (20) Structure (7) Visibility (1)
Electronic Stability Control (4) Exterior Lighting (5) Seat Belts (3) Suspension (5) Visibility Wiper (3)
Engine (26) Fuel Propulsion System (40) Service Brakes (5) Unknown Or Other (8) Wheels (2)

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ComplaintDescription

STEERING

11/30/2017 - HEBRON, IN
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

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ENGINE

11/28/2017 - CHIPPEWA FALLS, WI
CAR WAS BROUGHT IN TO CHANGE THE SERPENTINE BELT AT 76,000 MILES. TECH NOTICED THAT THE WATER PUMP WAS LEAKING THROUGH THE WEEP HOLE AND SAID THAT IT NEEDED TO BE REPLACED. THIS JOB WAS QUOTED AT OVER $2000. HUNDREDS OF OTHER WATER PUMP FAILURES HAVE BEEN REPORTED, SOME AS EARLY AS 45,000 MILES, AND FORD REFUSES TO ISSUE A RECALL. THE PUMP FAILS AT THE MAIN BEARING AND SPEWS COOLANT INTO THE CRANKCASE WHICH KILLS THE ENGINE AND TOTALS THE CAR. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS WHATSOEVER. IF IT WERE NOT FOR A ROUTINE BELT CHANGE THIS ISSUE WOULD NOT HAVE BEEN CAUGHT AND WOULD HAVE RESULTED IN A CATASTROPHIC FAILURE OF THE MOTOR. THIS IS UNACCEPTABLE AS IT HAPPENS TO ALL DURATEC EQUIPPED FORD VEHICLES AND FORD REFUSES TO COVER THIS FAILURE UNDER A RECALL FOR THE DEFECTIVE WATER PUMP.

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STEERING

11/28/2017 - NEVADA, TX
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING WARNING INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO TURN THE ENGINE OFF FOR A BRIEF MOMENT TO BRING THE STEERING WHEEL BACK TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 EAST INTERSTATE 30, ROCKWALL, TX 75087 PHONE (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.

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ELECTRICAL SYSTEM

11/13/2017 - NEW BRITAIN, CT
THE CAR STEREO INCREASES THE VOLUME ON ITS OWN WHILE MUSIC IS PLAYING. THE OTHER ISSUE I EXPERIENCED THE CAR STEREO WAS PLAYING ON ITS OWN WHEN THE VEHICLE WAS TURNED OFF.

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STEERING

11/7/2017 - LOUISVILLE, KY
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING UNIT FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER (O'BRIEN FORD OF SHELBYVILLE, 720 MT EDEN RD, SHELBYVILLE, KY 40065, (502) 633-4535) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,750.

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STEERING

11/7/2017 - HAWTHORNE, NJ
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. MORE EFFORT WAS REQUIRED TO STEER THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO THE VEHICLE OWNER'S RESIDENCE AND WAS THEN TOWED TO ALL AMERICAN FORD OF PARAMUS (375 NJ-17, PARAMUS, NJ) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

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STEERING

11/5/2017 - LEXINGTON, MA
THE STEERING WHEEL ON MY 2013 FORD TAURUS LIMITED HAD COME LOOSE. I AM CONCERNED THAT THE STEERING WHEEL MAY PHYSICALLY FALL OFF IF I DON'T GET THE ISSUE ADDRESS AS SOON AS POSSIBLE. THE STEERING WHEEL WOBBLES QUITE A BIT. I CAN WIGGLE THE STEERING WHEEL BACK AND FORTH AND SIDE TO SIDE. THE STEERING WHEEL WIGGLES IN, PARK, REVERSE, DRIVE, AND WHEN THE IS PARKED WITH THE PARKING BRAKE ON OR OFF, AND WHEN ENGINE IS NOT RUNNING, THE STEERING WHEEL ITSELF APPEARS TO BE PSYCHICALLY LOOSE ITSELF. I WHEN TO A FORD QUICK LANE ON FRIDAY TO GET MY OIL CHANGED BUT THEY DIDN'T HAVE A TECHNICIAN THAT WAS CERTIFIED IN THAT AREA ON DUTY AT THE TIME. THEY HAD THE VEHICLE UP ON THE LIFT AND TOLD ME THAT ALL FRONT END COMPONENTS APPEAR TO BE INTACT AND IN WORKING ORDER. THE QUICK LANE CENTER HAD INFORMED ME THAT THE STEERING WHEEL APPEARS TO HAVE COME LOOSE FROM DIRECTLY BEHIND THE HORN PAD WHERE THE STEERING WHEEL ATTACHES TO THE VEHICLE. SOMETHING LIKE THIS APPEARS TO BE A MANUFACTURER DEFECT AND A SAFETY CONCERN. I AM WONDERING IF THERE ARE ANY RECALLS OR IF A RECALL SHOULD BE ISSUED IN THIS CASE. I GOING TO BRING THE VEHICLE BACK INTO THE FORD DEALERSHIP/QUICK LAND TIRE AND AUTO CENTER TOMORROW.

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FUEL/PROPULSION SYSTEM

11/2/2017 - TIPP CITY, OH
MY CAR WOULDN'T START AND TOOK IT TO THE SHOP AND LEARNED IT WAS THE FUEL PUMP CONTROL MODULE THAT WENT BAD THIS ALSO CAUSED THE FUEL PUMP TO GO BAD AND NEED REPLACING

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FUEL/PROPULSION SYSTEM

10/31/2017 - RENFREW, PA
THE ELECTRONIC THROTTLE BODY ON MY 2013 FORD TAURUS FAILED AND LEFT MY WIFE WITH TRAFFIC BEHIND HER ON THE HIGHWAY IN LIMP MODE JUST BARELY ABLE TO MOVE OFF OF THE ROAD ,OUT OF THE WAY OF ONCOMING TRAFFIC . THIS HAPPENED MORE THAN ONCE .

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UNKNOWN OR OTHER

10/18/2017 - MUKILTEO, WA
DRIVERS SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY SOMETIMES IN BETWEEN, MAKING IT VERY HARD TO MANUALLY UNLOCK WITH THE LITTLE NUB, OR BY PULLING THE HANDLE.THE VEHICLE WAS STATIONARY. IT SLOWLY GOT WORSE OF TIME, TO WHERE MOST THE TIME IT DOESN'T WORK AT ALL NOW.

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