Auto Recalls for Consumers

FORD TAURUS - 2013 FORD TAURUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 217 complaints filed for the 2013 FORD TAURUS

Below is a list of complaints & problems filed against the 2013 FORD TAURUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 FORD TAURUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Equipment (1) Seat Belts (3) Structure (9) Vehicle Speed Control (13)
Electrical System (28) Exterior Lighting (5) Seats (1) Suspension (5) Visibility (1)
Electronic Stability Control (7) Fuel Propulsion System (48) Service Brakes (5) Traction Control System (2) Visibility Wiper (4)
Engine (33) Fuel System Gasoline (4) Steering (71) Unknown Or Other (11) Wheels (2)
Engine And Engine Cooling (2) Power Train (23)

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ComplaintDescription

STEERING: ELECTRIC POWER ASSIST SYSTEM

6/26/2018 - DETROIT, MI
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT "ADVANCED TRACK SYSTEM OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIVING ROUGHLY AS THE "NO POWER STEERING" WARNING INDICATOR FLASHED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED, BUT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000), BUT THE DIAGNOSIS RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TRACTION CONTROL SYSTEM

6/26/2018 - DETROIT, MI
THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT "ADVANCED TRACK SYSTEM OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIVING ROUGHLY AS THE "NO POWER STEERING" WARNING INDICATOR FLASHED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED, BUT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000), BUT THE DIAGNOSIS RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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STEERING: ELECTRIC POWER ASSIST SYSTEM

6/22/2018 - BURGAW, NC
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

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TRACTION CONTROL SYSTEM

6/22/2018 - BURGAW, NC
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

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FUEL SYSTEM, GASOLINE

6/8/2018 - AMARILLO, TX
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS TRAVELING OUT OF TOWN SO THE VEHICLE WAS TOWED TO AN UNKNOWN LOCAL DEALER. THE DEALER DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

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FUEL/PROPULSION SYSTEM

6/6/2018 - GALESBURG, IL
VEHICLE DROVE FINE WITH NO WARNING OF ANY ISSUES. STARTED CAR, DROVE FROM 1 PARKING SPACE TO THE NEXT AND THE ENGINE DIED. CAR WOULD START BUT ON STAYED ON FOR A FEW SECONDS, THEN STALLED OUT AGAIN. TRIED THIS OVER AND OVER AGAIN, REALIZED IT WASN'T GOING TO ACTUALLY RUN. TOOK IT IN TO FORD, THEY DIAGNOSED IT HAVING PROBLEMS WITH THE FUEL PUMP MODULE. I HAVE SEEN SEVERAL RECALLS ON FUEL PUMP MODULES IN SPECIFIC 2013 TAURUS MODELS, BUT MINE ISN'T INCLUDED.

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STEERING: ELECTRIC POWER ASSIST SYSTEM

5/30/2018 - CENTRAL SQUARE, NY
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WAS POSITIONED AT 80 DEGREES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE LOCAL DEALER (BURDICK FORD IN CENTRAL SQUARE, NY) WERE BOTH NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,900.

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STEERING

5/29/2018 - FORT WORTH, TX
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDAVID FORD (300 W LOOP 820 SOUTH, FORT WORTH, TEXAS 76108, 817-935-7000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

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STEERING

5/16/2018 - WESTLAND, MI
AS I WAS DRIVING INTO WORK TODAY, I HAD LOST MY POWER STEERING ON MY 2013 FORD TAURUS MAKING IT HARD TO CONTROL THE VEHICLE WHEN TURNING. I HAD DONE SOME RESEARCH AND HAD SEEN THAT THERE HAD BEEN A RECALL REPORT BACK IN 2015 (RECALL NOTICE 15S18) PERTAINING TO THE STEERING MODUAL FAILING. UNFORTUNATELY MY 2013 FORD TAURUS IS NOT COVERED UNDER THIS RECALL PER FORD MOTOR COMPANY.

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FUEL/PROPULSION SYSTEM

5/14/2018 - JACKSONVILLE, FL
THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 TO 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED IN THE MIDDLE OF THE STREET. THE CONTACT MADE THREE ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO RESTART. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR SINCE THERE WAS NO RECALL. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 96,000.

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