Auto Recalls for Consumers

HYUNDAI ACCENT - 2013 HYUNDAI ACCENT Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor Company

There are 15 complaints filed for the 2013 HYUNDAI ACCENT

Below is a list of complaints & problems filed against the 2013 HYUNDAI ACCENT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HYUNDAI ACCENT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Fuel System Gasoline (1) Seat Belts (1) Suspension (3) Visibility Wiper (1)
Engine (3) Latches Locks Linkages (1) Steering (2) Vehicle Speed Control (1) Wheels (1)
Exterior Lighting (2) Power Train (5) Structure (2)

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ComplaintDescription

EXTERIOR LIGHTING

2/21/2014 - CHICAGO, IL
HEADLIGHT BULBS KEEP FAILING IN A RAPID AND REPETITIVE SUCCESSION, FIRST INCIDENT OCCURRED FEW WEEKS AFTER PURCHASE AND NOW WHILE I'M WRITING THIS ON 2/21/2014 I'M ON BULB NUMBER 7. I'VE HAD THE CAR IN AT THE DEALER TWICE, EACH SERVICE TOOK 2 HOURS AND THEY WERE NOT ABLE TO FIND ANYTHING, INDEPENDENT TESTS CONFIRMED THAT A VOLTAGE SPIKE WAS OCCURRING WHICH COULD BE CAUSING THE BULBS TO FAIL, PERHAPS FROM FAULTY VOLTAGE REGULATOR. THIS IS A SAFETY ISSUE AT THIS POINT BECAUSE TWICE THE HEADLIGHT BULBS FAILED AT NIGHT, BOTH TIMES ON A HIGHWAY, ONCE WITH POURING DOWN RAIN AND OTHER TIME WAS WHILE PASSING THROUGHOUT APPALACHIAN MOUNTAINS. I SHOULD MENTION THAT HIGH BEAM WAS NOT AFFECTED.

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AIR BAGS

1/19/2014 - SUMMERVILLE, SC
I WAS HIT ON THE LEFT FRONT QUARTER PANEL AREA SO HARD THE CAR SPUN AROUND. THE SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT ONES. I HAD MY SEATBELT ON HOWEVER WAS WAS SLAMMED AGAINST THE STEERING WHEEL AND MY HANDS IMPACTED THE PASSENGER WINDSHIELD. I WAS RENDERED UNCONSCIOUS AND HAD A TEMPORARY LAPSE OF MEMORY. I KNOW HAVE A PINCHED NERVE IN MY LOWER LEFT BACK AND SEVERE PAIN AND BRUISING IN BREAST RIGHT SHOULD AREA. I HAVE BEEN TOLD THAT IT COULD TAKE WEEKS OR MONTHS TO HEAL. MY DAUGHTER BOUGHT THE CAR BRAND NEW A FEW MONTHS AGO AND WAS NEVER ADVISED OF ANY RECALL/SAFETY ISSUES.

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SEAT BELTS

1/19/2014 - SUMMERVILLE, SC
I WAS HIT ON THE LEFT FRONT QUARTER PANEL AREA SO HARD THE CAR SPUN AROUND. THE SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT ONES. I HAD MY SEATBELT ON HOWEVER WAS WAS SLAMMED AGAINST THE STEERING WHEEL AND MY HANDS IMPACTED THE PASSENGER WINDSHIELD. I WAS RENDERED UNCONSCIOUS AND HAD A TEMPORARY LAPSE OF MEMORY. I KNOW HAVE A PINCHED NERVE IN MY LOWER LEFT BACK AND SEVERE PAIN AND BRUISING IN BREAST RIGHT SHOULD AREA. I HAVE BEEN TOLD THAT IT COULD TAKE WEEKS OR MONTHS TO HEAL. MY DAUGHTER BOUGHT THE CAR BRAND NEW A FEW MONTHS AGO AND WAS NEVER ADVISED OF ANY RECALL/SAFETY ISSUES.

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POWER TRAIN

12/20/2013 - CHESAPEAKE, VA
I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!!

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STRUCTURE: BODY

12/20/2013 - CHESAPEAKE, VA
I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!!

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AIR BAGS

12/20/2013 - CHESAPEAKE, VA
I WAS IN AN ACCIDENT ON OCTOBER 14, 2013 WHERE I STRUCK A DEER HEAD ON AT 50MPH AND THE AIRBAGS DID NOT DEPLOY. I WROTE TO HYUNDAI AND COMPLAINED, AND AFTER THEIR "INVESTIGATION", THEY DETERMINED THAT I WAS NOT ENTITLED TO ANY ASSISTANCE. WELL, TWO NIGHTS AGO, ON WEDNESDAY, DECEMBER 18, 2013, I STRUCK AND WENT UNDER A FORD F150 TRUCK. I WAS PINNED IN THE VEHICLE. MY AIRBAG DID NOT DEPLOY - AGAIN. HOW AM I TO FEEL SAFE IN THIS VEHICLE? THEIR "INVESTIGATION" SAID THAT THE AIRBAGS WERE IN WORKING ORDER AND THAT SIMPLY HITTING A DEER WOULD NOT MAKE THEM GO OFF. WELL, THIS TIME I HIT AND WENT UNDER A VEHICLE AND WAS PINNED IN MY VEHICLE AND THEY STILL DIDN'T GO OFF. I AM SO DISAPPOINTED IN HYUNDAI. THIS WAS MY FIRST NEW CAR. AND IT HAS LASTED ME 1 1/2 YEARS, NOT EVEN. I WAS NOT CITED FOR THE ACCIDENT AS THE OFFICER SAID IT WAS NOT MY FAULT. MY INSURANCE COMPANY IS CONSIDERING TOTALING THE VEHICLE. I AM BEYOND UPSET. I'M OPENING ANOTHER COMPLAINT AGAINST HYUNDAI, MAYBE THEY WILL "GET IT" THIS TIME. THIS IS UNACCEPTABLE!!!!!

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WHEELS

12/15/2013 - CLARKSTON, MI
THIS VEHICLE IS EXTREMELY DANGEROUS DRIVING IN THE SNOW. I HAVE DRIVEN A NUMBER AND VARIETY OF VEHICLES IN ALL TYPES OF WEATHER ACROSS THE COUNTRY. I HAVE CERTAINLY DRIVEN IN WORSE CONDITIONS AND IN LIGHTER VEHICLES IN WORSE CONDITIONS. THERE HAS BEEN A LIGHT SNOW ALL DAY 3-6 INCHES. I WAS DRIVING ON BOTH THE INTERSTATE AND COUNTY MAINTAINED ROADS, ALL PAVED. TRAFFIC WAS MEDIUM HEAVY, IT WAS AROUND 6 PM. THE VEHICLE HAS NO TRACTION (IT WAS NOT ICY OUT) AND KIND OF "BOUNCED" THROUGH THE SNOW, LIKE IT WAS GOING TO STALL. I STARTED OUT AT 45 BUT WHEN I REALIZED I HAD NO CONTROL, I SLOWED DOWN TO BETWEEN 35 AND 25. IF I ACCELERATED IN THE LEAST, THE VEHICLE DIDN'T REALLY RESPOND. IT FELT LIKE DRIVING A BOAT IN THE WATER WHERE THERE IS A DELAY. THE CAR WENT WHERE IT WANTED TO GO. I COULD KEEP IT SOMEWHAT STRAIGHT, BUT THERE WAS NO RESPONSIVENESS. I WAS AT THE MERCY OF THE OTHER DRIVERS. I STAYED IN THE OUTSIDE LANE WITH MY HAZARDS ON. I DON'T KNOW HOW TO DESCRIBE IT, BUT IT WAS LIKE IT WOULDN'T SLOW DOWN WHEN I TRIED TO TAKE MY FOOT OFF THE ACCELERATOR IN RESPONSE TO IT DRIFTING, IT CHOKED LIKE IT WAS GOING TO STALL. IT BEHAVED LIKE A STICK BUT ITS AN AUTOMATIC. AND IT WAS LIKE THE TIRES "BOUNCED" IN THE SNOW. ITS THOSE LITTLE TIRES. THE REASONS TO NOT OWN THIS CAR JUST KEEP ADDING UP. I'M TERRIFIED HOW I'LL GET THROUGH THE REST OF THE WINTER BASED ON DRIVING LAST NIGHT. I'VE NEVER FELT SO OUT OF CONTROL IN SUCH CONDITIONS. IT WASN'T THAT BAD OUT. I SHOULD HAVE HAD MORE CONTROL. THIS VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD IN THE WINTER TIME. THEY SHOULD RECALL THE VEHICLE OR HAVE TO BUY THEM BACK AT THE COST OWED. I CAN'T BELIEVE IT'S LEGAL TO ALLOW A VEHICLE THAT PERFORMS SO POORLY IN MODERATE WINTER WEATHER TO BE ON THE ROAD. HOW WILL I GET THROUGH THE WINTER? I NOW WANT TO GET RID OF THIS VEHICLE ASAP BEFORE I END UP DEAD.

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POWER TRAIN

12/15/2013 - CLARKSTON, MI
THIS VEHICLE IS EXTREMELY DANGEROUS DRIVING IN THE SNOW. I HAVE DRIVEN A NUMBER AND VARIETY OF VEHICLES IN ALL TYPES OF WEATHER ACROSS THE COUNTRY. I HAVE CERTAINLY DRIVEN IN WORSE CONDITIONS AND IN LIGHTER VEHICLES IN WORSE CONDITIONS. THERE HAS BEEN A LIGHT SNOW ALL DAY 3-6 INCHES. I WAS DRIVING ON BOTH THE INTERSTATE AND COUNTY MAINTAINED ROADS, ALL PAVED. TRAFFIC WAS MEDIUM HEAVY, IT WAS AROUND 6 PM. THE VEHICLE HAS NO TRACTION (IT WAS NOT ICY OUT) AND KIND OF "BOUNCED" THROUGH THE SNOW, LIKE IT WAS GOING TO STALL. I STARTED OUT AT 45 BUT WHEN I REALIZED I HAD NO CONTROL, I SLOWED DOWN TO BETWEEN 35 AND 25. IF I ACCELERATED IN THE LEAST, THE VEHICLE DIDN'T REALLY RESPOND. IT FELT LIKE DRIVING A BOAT IN THE WATER WHERE THERE IS A DELAY. THE CAR WENT WHERE IT WANTED TO GO. I COULD KEEP IT SOMEWHAT STRAIGHT, BUT THERE WAS NO RESPONSIVENESS. I WAS AT THE MERCY OF THE OTHER DRIVERS. I STAYED IN THE OUTSIDE LANE WITH MY HAZARDS ON. I DON'T KNOW HOW TO DESCRIBE IT, BUT IT WAS LIKE IT WOULDN'T SLOW DOWN WHEN I TRIED TO TAKE MY FOOT OFF THE ACCELERATOR IN RESPONSE TO IT DRIFTING, IT CHOKED LIKE IT WAS GOING TO STALL. IT BEHAVED LIKE A STICK BUT ITS AN AUTOMATIC. AND IT WAS LIKE THE TIRES "BOUNCED" IN THE SNOW. ITS THOSE LITTLE TIRES. THE REASONS TO NOT OWN THIS CAR JUST KEEP ADDING UP. I'M TERRIFIED HOW I'LL GET THROUGH THE REST OF THE WINTER BASED ON DRIVING LAST NIGHT. I'VE NEVER FELT SO OUT OF CONTROL IN SUCH CONDITIONS. IT WASN'T THAT BAD OUT. I SHOULD HAVE HAD MORE CONTROL. THIS VEHICLE SHOULD NOT BE ALLOWED ON THE ROAD IN THE WINTER TIME. THEY SHOULD RECALL THE VEHICLE OR HAVE TO BUY THEM BACK AT THE COST OWED. I CAN'T BELIEVE IT'S LEGAL TO ALLOW A VEHICLE THAT PERFORMS SO POORLY IN MODERATE WINTER WEATHER TO BE ON THE ROAD. HOW WILL I GET THROUGH THE WINTER? I NOW WANT TO GET RID OF THIS VEHICLE ASAP BEFORE I END UP DEAD.

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AIR BAGS

12/6/2013 - CHESAPEAKE, VA
ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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STRUCTURE: BODY

12/6/2013 - CHESAPEAKE, VA
ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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