Auto Recalls for Consumers

HYUNDAI ACCENT - 2013 HYUNDAI ACCENT Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor America

There are 37 complaints filed for the 2013 HYUNDAI ACCENT

Below is a list of complaints & problems filed against the 2013 HYUNDAI ACCENT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 HYUNDAI ACCENT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (9) Exterior Lighting (2) Seat Belts (2) Structure (3) Vehicle Speed Control (3)
Electrical System (5) Fuel System Gasoline (1) Service Brakes (5) Suspension (5) Visibility Wiper (1)
Electronic Stability Control (3) Latches Locks Linkages (1) Steering (5) Tires (3) Wheels (4)
Engine (6) Power Train (8)

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ComplaintDescription

ELECTRICAL SYSTEM

2/10/2016 - CANBY, OR
I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

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ELECTRONIC STABILITY CONTROL

2/10/2016 - CANBY, OR
I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

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SERVICE BRAKES

2/10/2016 - CANBY, OR
I WAS DRIVING ON A STREET WHEN I WENT TO MAKE A STOP. I WAS GOING ABOUT 15-20MPH AND HAD 3 CAR LENGTHS ROOM AHEAD OF ME. I TRIED TO PRESS ON THE BRAKES TO MAKE A STOP, AND THE BRAKES DID NOT WORK. THE BRAKES ENDED UP SHAKING AND THE BRAKE PEDAL KICKED BACK AT ME. IT SEEMED AS IF ABS KICKED IN PREMATURELY, OR ESC KICKED ON PREMATURELY. MY WHEELS LOCKED UP CAUSING MY CAR TO SLIDE INTO THE CAR AHEAD OF ME. I AM NOT A MECHANIC SO I AM NOT SURE WHICH. I HIT A VEHICLE IN FRONT OF ME. I TOOK MY VEHICLE TO A THIRD PARTY DEALERSHIP WHO RAN A DIAGNOSTIC ON MY VEHICLE AND SAID WITHOUT A DOUBT THAT MY PRIMARY PRESSURE CENSOR MALFUNCTIONED, AS WELL AS A BRAKE SWITCH ERROR OCCURRED. THE MECHANIC SAID THIS IS WITHOUT A DOUBT THE REASON THE BRAKES MALFUNCTIONED. I TRIED TO CALL HYUNDAI, WHO TOLD ME THEY COULDN'T GET THE VEHICLE IN THE SHOP & TO KEEP DRIVING IT FOR ANOTHER 2 WEEKS UNTIL I COULD GET IT IN THEIR SHOP. I CALLED HYUNDAI OF AMERICA & THEY KEEP PASSING ME OFF. FINALLY I GOT A HOLD OF A CLAIM PERSON, WHO SAID I NEEDED TO GET CERTAIN PAPERWORK IN WITHIN 30 DAYS OF THE INCIDENT IN ORDER FOR THEM TO INVESTIGATE. NOW THAT THE PAPERWORK IS IN, THEY SAY IT WILL TAKE ANOTHER 6-8 WEEKS TO MAKE A DECISION (THEY HAVE SAID NOTHING ABOUT INSPECTING THE VEHICLE). I AM NOW TERRIFIED TO DRIVE AND WILL NEVER EVER OWN ANOTHER HYUNDAI AGAIN! WORST CUSTOMER SERVICE EVER, AND I DO HAVE PROOF FROM A MECHANIC THAT THIS IS NOT MY FAULT. PER THE SERVICE GUYS IN HYUNDAI, THEY SAID THEY CAN NOT DUPLICATE THE ISSUE (THEY ONLY DRIVE IT FOR 2 MILES) SO THEY WILL NOT BE PUTTING MORE TIME OR MONEY INTO FIGURING IT OUT.

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STEERING

2/1/2016 - ROCKFORD, IL
(MY CAR HAS BEEN DRIVEN MODESTLY SINCE PURCHASE ON 1/15/16) THERE ARE ROUGHLY 40,760 MILES ON MY CAR.1/31/16 I TURNED OUT OF MY WORK PARKING LOT, MADE A LEFT.MY STEERING BECAME UNCONTROLLABLE AT LESS THAN 15MPH.I HAVE A STEADY HAND.I REMAINED CALM.BUT WHEN I TRIED TO BREAK TO PREVENT A POSSIBLE COLLISION INTO ANYTHING AFTER THE STEERING SEEMED TO HAVE GONE OUT, I BRAKED HARDER THAN NORMAL, BUT NOT SLAMMED. THE CAR JERKED UNCONTROLLABLY AS I PRESSED ON THE BREAK, IT FELT LIKE THE BREAKS WERE JUMPING/HITTING THE GROUND.ON THE SAME3-5MILE DRIVE HOME THIS HAPPENED SEVERAL MORE TIMES,DROVE HALF THE SPEED LIMIT AND STILL PERSISTED. THIS IS CAUSE FOR ANXIETY FOR ANY FUTURE DRIVING. IF PANIC HAD OF TAKEN OVER BECAUSE SUCH ISSUES THAT ALONE COULD HAVE BEEN MY LIFE. I HAD QUICK THINKING WHEN THIS HAPPENED, NOT EVERYONE DOES. MY CAR IS DEFINITELY NOT OKAY AND I HAD SEVERAL "ALMOST" COLLISIONS ON THIS ONE DRIVE HOME WHEN I WAS ALERT AND AWARE SOMETHING WAS WRONG. GRANTED IT PERIODICALLY WORKED AS IT SHOULD OF, IT NEVER SHOULDN'T HAVE. HAD THIS NOT HAPPENED AT LOW SPEEDS WHEN THE FIRST PROFOUND LOSE OF CONTROL OCCURRED DUE TO A MECHANICAL ISSUE,NOT DRIVER ERROR. AND HAD I NOT BEEN ON ALERT WITH MY HAND AWAITING TO USE THE E-BRAKE AFTER IT BECAME VERY APPARENT SOMETHING WAS NOT OKAY.. I UNDOUBTEDLY WOULD HAVE TOTALED MY CAR AND WOULD LIKE TO STRESS THE RISK OF INJURY THAT HAPPENED AT LOW SPEEDS. GRANTED, I HANDLED MYSELF WELL, AND MADE IT HOME IN ONE PIECE I FELL APART AFTER I WAS SAFE AT HOME , AFTER IT SUNK IN WHAT COULD HAVE HAPPENED TO ME. MY CAR IS NOT SAFE FOR DRIVING. THERE IS A SERVICE BULLETIN(SERVICE BULLETIN NO.: TSB-13-AT-008 ) (NHTSA ID NUMBER: 10052147)(HYUNDAIACCENT2012-2013) THAT I BELIEVE THIS IS RELATED TO AND I VERY MUCH WOULD LIKE TO KNOW IF THE REPAIRS NEEDED TO MAKE MY VEHICLE SAFE AGAIN WILL BE AT NO COST TO ME.

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SUSPENSION

2/1/2016 - ROCKFORD, IL
(MY CAR HAS BEEN DRIVEN MODESTLY SINCE PURCHASE ON 1/15/16) THERE ARE ROUGHLY 40,760 MILES ON MY CAR.1/31/16 I TURNED OUT OF MY WORK PARKING LOT, MADE A LEFT.MY STEERING BECAME UNCONTROLLABLE AT LESS THAN 15MPH.I HAVE A STEADY HAND.I REMAINED CALM.BUT WHEN I TRIED TO BREAK TO PREVENT A POSSIBLE COLLISION INTO ANYTHING AFTER THE STEERING SEEMED TO HAVE GONE OUT, I BRAKED HARDER THAN NORMAL, BUT NOT SLAMMED. THE CAR JERKED UNCONTROLLABLY AS I PRESSED ON THE BREAK, IT FELT LIKE THE BREAKS WERE JUMPING/HITTING THE GROUND.ON THE SAME3-5MILE DRIVE HOME THIS HAPPENED SEVERAL MORE TIMES,DROVE HALF THE SPEED LIMIT AND STILL PERSISTED. THIS IS CAUSE FOR ANXIETY FOR ANY FUTURE DRIVING. IF PANIC HAD OF TAKEN OVER BECAUSE SUCH ISSUES THAT ALONE COULD HAVE BEEN MY LIFE. I HAD QUICK THINKING WHEN THIS HAPPENED, NOT EVERYONE DOES. MY CAR IS DEFINITELY NOT OKAY AND I HAD SEVERAL "ALMOST" COLLISIONS ON THIS ONE DRIVE HOME WHEN I WAS ALERT AND AWARE SOMETHING WAS WRONG. GRANTED IT PERIODICALLY WORKED AS IT SHOULD OF, IT NEVER SHOULDN'T HAVE. HAD THIS NOT HAPPENED AT LOW SPEEDS WHEN THE FIRST PROFOUND LOSE OF CONTROL OCCURRED DUE TO A MECHANICAL ISSUE,NOT DRIVER ERROR. AND HAD I NOT BEEN ON ALERT WITH MY HAND AWAITING TO USE THE E-BRAKE AFTER IT BECAME VERY APPARENT SOMETHING WAS NOT OKAY.. I UNDOUBTEDLY WOULD HAVE TOTALED MY CAR AND WOULD LIKE TO STRESS THE RISK OF INJURY THAT HAPPENED AT LOW SPEEDS. GRANTED, I HANDLED MYSELF WELL, AND MADE IT HOME IN ONE PIECE I FELL APART AFTER I WAS SAFE AT HOME , AFTER IT SUNK IN WHAT COULD HAVE HAPPENED TO ME. MY CAR IS NOT SAFE FOR DRIVING. THERE IS A SERVICE BULLETIN(SERVICE BULLETIN NO.: TSB-13-AT-008 ) (NHTSA ID NUMBER: 10052147)(HYUNDAIACCENT2012-2013) THAT I BELIEVE THIS IS RELATED TO AND I VERY MUCH WOULD LIKE TO KNOW IF THE REPAIRS NEEDED TO MAKE MY VEHICLE SAFE AGAIN WILL BE AT NO COST TO ME.

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SERVICE BRAKES

2/1/2016 - ROCKFORD, IL
(MY CAR HAS BEEN DRIVEN MODESTLY SINCE PURCHASE ON 1/15/16) THERE ARE ROUGHLY 40,760 MILES ON MY CAR.1/31/16 I TURNED OUT OF MY WORK PARKING LOT, MADE A LEFT.MY STEERING BECAME UNCONTROLLABLE AT LESS THAN 15MPH.I HAVE A STEADY HAND.I REMAINED CALM.BUT WHEN I TRIED TO BREAK TO PREVENT A POSSIBLE COLLISION INTO ANYTHING AFTER THE STEERING SEEMED TO HAVE GONE OUT, I BRAKED HARDER THAN NORMAL, BUT NOT SLAMMED. THE CAR JERKED UNCONTROLLABLY AS I PRESSED ON THE BREAK, IT FELT LIKE THE BREAKS WERE JUMPING/HITTING THE GROUND.ON THE SAME3-5MILE DRIVE HOME THIS HAPPENED SEVERAL MORE TIMES,DROVE HALF THE SPEED LIMIT AND STILL PERSISTED. THIS IS CAUSE FOR ANXIETY FOR ANY FUTURE DRIVING. IF PANIC HAD OF TAKEN OVER BECAUSE SUCH ISSUES THAT ALONE COULD HAVE BEEN MY LIFE. I HAD QUICK THINKING WHEN THIS HAPPENED, NOT EVERYONE DOES. MY CAR IS DEFINITELY NOT OKAY AND I HAD SEVERAL "ALMOST" COLLISIONS ON THIS ONE DRIVE HOME WHEN I WAS ALERT AND AWARE SOMETHING WAS WRONG. GRANTED IT PERIODICALLY WORKED AS IT SHOULD OF, IT NEVER SHOULDN'T HAVE. HAD THIS NOT HAPPENED AT LOW SPEEDS WHEN THE FIRST PROFOUND LOSE OF CONTROL OCCURRED DUE TO A MECHANICAL ISSUE,NOT DRIVER ERROR. AND HAD I NOT BEEN ON ALERT WITH MY HAND AWAITING TO USE THE E-BRAKE AFTER IT BECAME VERY APPARENT SOMETHING WAS NOT OKAY.. I UNDOUBTEDLY WOULD HAVE TOTALED MY CAR AND WOULD LIKE TO STRESS THE RISK OF INJURY THAT HAPPENED AT LOW SPEEDS. GRANTED, I HANDLED MYSELF WELL, AND MADE IT HOME IN ONE PIECE I FELL APART AFTER I WAS SAFE AT HOME , AFTER IT SUNK IN WHAT COULD HAVE HAPPENED TO ME. MY CAR IS NOT SAFE FOR DRIVING. THERE IS A SERVICE BULLETIN(SERVICE BULLETIN NO.: TSB-13-AT-008 ) (NHTSA ID NUMBER: 10052147)(HYUNDAIACCENT2012-2013) THAT I BELIEVE THIS IS RELATED TO AND I VERY MUCH WOULD LIKE TO KNOW IF THE REPAIRS NEEDED TO MAKE MY VEHICLE SAFE AGAIN WILL BE AT NO COST TO ME.

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ELECTRONIC STABILITY CONTROL

10/17/2015 - ALBUQUERQUE, NM
DRIVING, ALL ROAD CONDITIONS THE CAR DRIFTS LEFT OR RIGHT AND THE STEERING WHEEL FEELS LIKE IT HITS A STOP POINT AND CORRECTION HAS TO BE MADE CONSTANTLY. DEALER GAVE ME ANOTHER 2013 ELANTRA TO TEST DRIVE AND IT DROVE WELL WITHOUT THE PROBLEMS OF MY CAR. AND IT HAD MORE MILAGE THAN MINE.

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STEERING

10/17/2015 - ALBUQUERQUE, NM
DRIVING, ALL ROAD CONDITIONS THE CAR DRIFTS LEFT OR RIGHT AND THE STEERING WHEEL FEELS LIKE IT HITS A STOP POINT AND CORRECTION HAS TO BE MADE CONSTANTLY. DEALER GAVE ME ANOTHER 2013 ELANTRA TO TEST DRIVE AND IT DROVE WELL WITHOUT THE PROBLEMS OF MY CAR. AND IT HAD MORE MILAGE THAN MINE.

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SUSPENSION

10/17/2015 - ALBUQUERQUE, NM
DRIVING, ALL ROAD CONDITIONS THE CAR DRIFTS LEFT OR RIGHT AND THE STEERING WHEEL FEELS LIKE IT HITS A STOP POINT AND CORRECTION HAS TO BE MADE CONSTANTLY. DEALER GAVE ME ANOTHER 2013 ELANTRA TO TEST DRIVE AND IT DROVE WELL WITHOUT THE PROBLEMS OF MY CAR. AND IT HAD MORE MILAGE THAN MINE.

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AIR BAGS

10/2/2015 - GOLDSBORO, NC
AS I AM DRIVING MY AIR BAG LIGHT KEEPS POPPING ON- I AM SCARED THE AIR BAG WILL DEPLOY AS I AM DRIVING.

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