Auto Recalls for Consumers

TESLA MODEL S - 2013 TESLA MODEL S Problems & Complaints

 
Auto Recalls For Consumers
by Tesla Motors, Inc.

There are 51 complaints filed for the 2013 TESLA MODEL S

Below is a list of complaints & problems filed against the 2013 TESLA MODEL S. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 TESLA MODEL S, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (2) Exterior Lighting (1) Service Brakes (5) Suspension (12) Vehicle Speed Control (5)
Electrical System (19) Fuel Propulsion System (4) Steering (3) Tires (1) Visibility Wiper (1)
Engine (4) Power Train (2) Structure (4) Unknown Or Other (4) Wheels (1)
Equipment (2) Seats (2)

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ComplaintDescription

SEATS

6/23/2016 - SARATOGA, CA
THE VENTILATION IN THE 3RD ROW OF 1ST GENERATION OF MODEL S IS AWFUL. KIDS DONT LIKE TO SIT SIMPLY BECAUSE IT'S TOO HOT AND UNACCEPTABLE EVEN WITH FULL A/C ON. TESLA ACKNOWLEDGED THIS VERBALLY BUT WONT DO ANYTHING TO FIX IT.

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UNKNOWN OR OTHER

6/23/2016 - SARATOGA, CA
PANORAMIC ROOF HAS CRACK ON MY FIRST GENERATION 2013 TESLA MODEL S, WHICH TESLA CLAIMS TO BE DUE TO IMPACT WITH SOMETHING FROM OUTSIDE AND MY CAR IS SAFE IN GARAGE WITH NOTHING OVER IT WHEN THIS HAPPENED. I WONDERED HOW CAN THIS BE POSSIBLE ON A CAR WITH 5-STAR SAFETY RATING THAT ROOF CRACKS AND IT'S NOT COVERED PART OF THE VEHICLE WARRANTY PROGRAM.

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SERVICE BRAKES

6/13/2016 - KANKAKEE, IL
COMPLETE BRAKE FAILURE. ERROR MESSAGES CAME UP ON MY SCREEN. I WAS DRIVING INSIDE OF MY COMPANIES PARKING LOT AT 5MPH. WHEN I TRIED TO DRIVE THE CAR TO THE DEALER TO GET CHECKED OUT THE CAR STOPPED IT SELF. IT REQUIRED TESLA TO SEND AN UPDATE TO MY CAR TO HAVE IT BE ABLE TO GET TO THE DEALER. THIS HAPPENED WITH 42K MILES ON THE CAR.

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SUSPENSION

6/13/2016 - KANKAKEE, IL
AT 45K MILES MY SUSPENSION FAILED. IT REQUIRED A NEW CONTROL ARM AND SUSPENSION ALIGNMENT. TESLA SAID "DROVE VEHICLE AND CONFIRMED NOISE FROM FRONT OF VEHICLE. UPON INSPECTION FOUND LEFT FRONT UPPER CONTROL ARM JOINT TO HAVE EXCESSIVE FREEPLAY." THE INDIVIDUAL AT TESLA SAID IT WAS NO BIG DEAL. I WAS DRIVING THE CAR AND HEARD A CRACK NOISE WHILE GOING DOWN A STREET. FROM THEN ON OUT MY CAR MADE LOUD SQUEAKING AND CRACKING NOISES.

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SUSPENSION

6/8/2016 - BEVERLEY HILLS, CA
HERE IS A 2013 TESLA FRESHLY ARRIVED IN THE SALVAGE YARD. HTTP://WWW.COPART.COM/US/LOT/24523446?SEARCHID=1172082716 THE BACK RH WHEEL AND SUSPENSION IS COMPLETELY TORN OFF THE CAR. THERE IS SOME IMPACT DAMAGE BUT THAT IS PROBABLY THE RESULT OF THE THE SUSPENSION FAILURE . THERE ARE SO MANY EXAMPLES OF THIS KIND OF FAILURE IN THE TESLA THAT IT POINTS TO THERE BEING A DESIGN/MANUFACTURING DEFECT. TESLA HAS REQUIRED SOME OWNERS TO SIGN NON DISCLOSURE AGREEMENTS POSTERS ON TESLA FORUMS ARE DISCOURAGING OWNERS FROM REPORTING THESE PROBLEMS AND ARE EVEN ALLEGING THAT THESE COMPLAINTS ARE FRAUDULENT. MY COMPLAINTS ARE HONEST REPORTS WITH VERIFIABLE DATA TO SUPPORT THEM. IF YOU REQUIRE SAMPLES OF BROKEN SUSPENSION PARTS THEN ALL YOU HAVE TO DO IS VISIT THE SALVAGE AUCTION YARDS. PLEASE INVESTIGATE THE MULTIPLE FAILURES OF TESLA SUSPENSIONS TO SAVE LIVES.

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SUSPENSION

6/2/2016 - BEVERLEY HILLS, CA
ANOTHER TESLA IN THE SALVAGE YARD HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22102447&ROWID=30&PAGESOURCE=VEHICLERESULTS FRONT SUSPENSION COMPLETELY TORN OFF, NO DAMAGE FORWARD OF THE WHEEL THAT WOULD ACCOUNT FOR THE DAMAGE. THE TOP BALL-JOINT STEM HAS PULLED OUT OF THE TOP OF THE STEERING KNUCKLE WHICH HAS A FRACTURED TIP. THERE ARE FAR TOO MANY OF THESE FAILURES FOR THE RELATIVELY SMALL NUMBER OF THESE CARS THAT ARE ON THE ROADS PLEASE INVESTIGATE.

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SUSPENSION

6/2/2016 - BEVERLEY HILLS, CA
HERE IS ANOTHER MODEL S FOR SALE AS A SALVAGE WRECK HTTP://WWW.COPART.COM/US/EN/LOT/24419056?SEARCHID=213897253 THE FRONT LH TOP BALL JOINT HAS SEPARATED FROM THE STEERING KNUCKLE AND THERE IS NO COLLISION DAMAGE FORWARD OF THE WHEEL THAT WOULD HAVE CAUSED THIS FAILURE. THE CAR HAS THEN CAUGHT FIRE AND BURNED OUT. THIS BALL JOINT FAILURE LOOKS VERY SIMILAR TO THE OTHER 2013 INCIDENT WHICH HAS ALREADY BEEN LISTED ON YOUR DATABASE. DATE COMPLAINT FILED: 04/28/2016DATE OF INCIDENT: 04/24/2016COMPONENT(S): STEERING , SUSPENSIONNHTSA ID NUMBER: 10862066CONSUMER LOCATION: CONNELLSVILLE, PA ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: TESLA MOTORS, INC. VEHICLE IDENTIFICATION NO. (VIN): P09340... SUMMARY: MY FRONT WHEEL HUB ASSEMBLY CAME LOOSE FROM THE UPPER CONTROL ARM CAUSING A LOSE OF STEERING. HERE IS A YOUTUBE VIDEO OF THAT BADLY WORN BALL-JOINT HTTPS://WWW.YOUTUBE.COM/WATCH?V=DGDKZMLZQOG THERE MUST BE MANY TESLAS ON THE ROADS WITH THESE BALL-JOINTS READY TO FALL APART. NO WARNING HAS BEEN ISSUED TO OWNERS. PLEASE INVESTIGATE

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SUSPENSION

5/25/2016 - BEVERLEY HILLS, CA
I AM FILING THIS COMPLAINT IN THE HOPE THAT YOU WILL BE ABLE TO SEE THERE IS A CLEAR PATTERN OF FAILURE IN THE TESLA ALLOY SUSPENSION COMPONENTS. THIS CAR HAS THE ENTIRE LH BACK SUSPENSION RIPPED OUT. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22060456&ROWID=30&PAGESOURCE=VEHICLERESULTS THE ONLY DAMAGE TO THE CAR IS WHERE THE WHEEL HAS EXITED THROUGH THE BACK BUMPER. PLEASE INVESTIGATE TO PREVENT LOSS OF INNOCENT LIVES.

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SUSPENSION

5/21/2016 - BEVERLEY HILLS, CA
THIS MODEL S HAS JUST ARRIVED AT THE WRECKER'S YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22105984&ROWID=32&PAGESOURCE=VEHICLERESULTS# ONCE AGAIN THE REAR SUSPENSION HAS BEEN WRENCHED OFF THE CAR WITHOUT ANY SIGN OF COLLISION DAMAGE THAT WOULD HAVE CAUSED THE FAILURE. THE MOTOR HAS PLENTY OF TORQUE TO WRENCH OFF THE SUSPENSION. THERE IS A CLEAR PATTERN OF FAILURE. PLEASE INVESTIGATE.

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SUSPENSION

5/19/2016 - BEVERLEY HILLS, CA
HERE IS YET ANOTHER TESLA MODEL S FOR SALE AS A SALVAGE WRECK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=22060456&ROWID=28&PAGESOURCE=VEHICLERESULTS# THE LH REAR WHEEL AND SUSPENSION HAVE TORN OUTWARDS THROUGH THE BODYWORK. THE RH WHEEL IS TILTED OVER AT AN ANGLE. THERE IS NO IMPACT DAMAGE THAT WOULD HAVE CAUSED THIS. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ OWNERS ARE BEING ASKED TO SIGN NDA,S IN EXCHANGE FOR GOODWILL PAYMENTS. THE WORDING OF THE NDA CAN BE INTERPRETED TO MEAN THAT THEY SHOULD NOT EVEN REPORT THE INCIDENT TO NHTSA PLEASE INVESTIGATE THIS MATTER.

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