Auto Recalls for Consumers

TESLA MODEL S - 2013 TESLA MODEL S Problems & Complaints

 
Auto Recalls For Consumers
by Tesla Motors, Inc.

There are 80 complaints filed for the 2013 TESLA MODEL S

Below is a list of complaints & problems filed against the 2013 TESLA MODEL S. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 TESLA MODEL S, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (3) Exterior Lighting (1) Service Brakes (9) Suspension (36) Vehicle Speed Control (6)
Electrical System (20) Fuel Propulsion System (4) Steering (8) Tires (1) Visibility Wiper (1)
Engine (4) Power Train (2) Structure (5) Unknown Or Other (5) Wheels (2)
Equipment (2) Seats (3)

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ComplaintDescription

SERVICE BRAKES

3/19/2017 - BEVERLY HILLS, CA
THIS IS A TELSLA MODEL S IN THE JUNKYARD THAT IS JUST ONE OF MANY WHICH HAVE RUN INTO THE BACK OF ANOTHER VEHICLE. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=22544553&ROWNUMBER=3&LOADRECENT=TRUE THERE APPEARS TO BE A DISPROPORTIONATE NUMBER OF TESLAS APPEARING IN SALVAGE YARDS WITH HEAVY FRONT END DAMAGE. IT SEEMS PROBABLE THAT THE HABIT OF "ONE PEDAL DRIVING" THAT TESLA OWNERS BRAG ABOUT ON THE FORUMS MAY BE PLAYING A PART IN THIS. NOT ONLY DO DRIVERS FAIL TO HAVE THE FOOT "COVERING THE BRAKE" AS TAUGHT BY DRIVING SCHOOLS BUT ALSO THE REGENERATIVE BRAKING IS REPORTED TO BE HIGHLY ERRATIC AND DEPENDS UPON THE STATE OF CHARGE OF THE BATTERIES AND IS ALSO SUBJECT TO ALTERATION BY EACH NEW RELEASE OF SOFTWARE. RELYING ON ERRATIC REGENERATIVE BRAKING IS PROBLEMATIC BUT ALSO IT IS LIKELY TO DEGRADE THE DRIVER'S MUSCLE MEMORY AND BRAKING REFLEX POSSIBLY LEADING TO PEDAL CONFUSION. THE FOLLOWING TWO THREADS SHOW HOW WIDESPREAD THE PROBLEM IS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/COULD-1-PEDAL-DRIVING-LEAD-TO-UNINTENDED-ACCELERATION-INCIDENTS.83578/ HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WHATS-WRONG-WITH-THE-TESLA-REGEN-OR-MY-CAR-CHART.87537/ PLEASE INVESTIGATE THIS. THANK YOU.

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SERVICE BRAKES

3/6/2017 - SAN JOSE, CA
THE DRIVER OF OUR CAR WAS PARKING OUR TESLA MODEL S P85+ AND SLOWLY MOVING INTO THE PARKING SPOT NEARING THE FINAL DISTANCE IN TO THE SPOT, WHEN THE CAR SUDDENLY LURCHED FORWARD, HITTING AND KNOCKING DOWN A LIGHT POLE. THE DRIVER DID NOT CAUSE THIS ACCELERATION TO OCCUR AND WAS QUITE SURPRISED TO HAVE THIS HAPPEN. THERE WERE NO INJURIES INVOLVED IN THE INCIDENT, BUT A LIGHT POLE LOCATED 1.5 FEET WAY FROM END OF THE PARKING SPOT WAS KNOCKED DOWN AND WE HAVE MINIMAL DAMAGE TO THE FRONT OF THE VEHICLE.

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VEHICLE SPEED CONTROL

3/6/2017 - SAN JOSE, CA
THE DRIVER OF OUR CAR WAS PARKING OUR TESLA MODEL S P85+ AND SLOWLY MOVING INTO THE PARKING SPOT NEARING THE FINAL DISTANCE IN TO THE SPOT, WHEN THE CAR SUDDENLY LURCHED FORWARD, HITTING AND KNOCKING DOWN A LIGHT POLE. THE DRIVER DID NOT CAUSE THIS ACCELERATION TO OCCUR AND WAS QUITE SURPRISED TO HAVE THIS HAPPEN. THERE WERE NO INJURIES INVOLVED IN THE INCIDENT, BUT A LIGHT POLE LOCATED 1.5 FEET WAY FROM END OF THE PARKING SPOT WAS KNOCKED DOWN AND WE HAVE MINIMAL DAMAGE TO THE FRONT OF THE VEHICLE.

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SUSPENSION

3/3/2017 - BEVERLEY HILLS, CA
HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/18905747/PHOTOS THE SUSPENSION HAS COLLAPSED. THE FRONT WHEEL IS JAMMED UP IN THE WHEEL WELL. THE BACK WHEEL HAS GONE ALL WHOMPY. THE AIR-BAGS HAVE NOT DEPLOYED. THE CAR DOES NOT APPEAR TO HAVE BEEN IN A CRASH BUT THE SUSPENSION HAS SIMPLY FALLEN TO BITS. PLEASE INVESTIGATE.

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SUSPENSION

2/27/2017 - BEVERLEY HILLS, CA
HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24260079&ROWNUMBER=47&LOADRECENT=TRUE THE SUSPENSION HAS TOTALLY COLLAPSED AND IT APPEARS THE ONLY DAMAGE TO THE VEHICLE IS THAT WHICH WAS CAUSED BY THE WHEELS JAMMING UP IN THE WELLS. I AM REPORTING THESE INCIDENTS AS A CONCERNED CITIZEN AND I REQUEST THAT YOU LAUNCH AN URGENT INVESTIGATION INTO THE SUSPENSION DEFECTS IN THIS VEHICLE.

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SUSPENSION

2/19/2017 - BEVERLEY HILLS, CA
HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=23837634&ROWNUMBER=43&LOADRECENT=TRUE THE FRONT END OF THE CAR IS COMPLETELY SMASHED UP. THE BACK RH WHEEL AND SUSPENSION WHEEL HAS FALLEN OFF COMPLETELY AND THERE IS NO IMPACT DAMAGE TO THAT AREA OF THE CAR. BEARING IN MIND THE LARGE NUMBER OF INCIDENTS OF SUSPENSION FAILURES ON TESLAS IT WOULD SEEM HIGHLY LIKELY THAT THE CAUSE OF THIS SERIOUS CRASH WAS THAT THE BACK WHEEL FELL OFF. IN ADDITION TO PHOTOGRAPHIC EVIDENCE YOU HAVE PUBLISHED COMPLAINTS FROM ACTUAL OWNERS COMPLAINING OF WHEELS GOING WHOMPY OR FALLING OFF COMPLETELY. PLEASE INVESTIGATE WHETHER THESE CRASHES ARE BEING CAUSED BY SUSPENSIONS THAT HAVE DESIGN, MANUFACTURING OR MAINTENANCE PROBLEMS. NOTE THAT I AM NOT THE OWNER JUST A CONCERNED CITIZEN. DATE OF CRASH IS AN APPROXIMATION.

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SUSPENSION

2/15/2017 - BEVERLEY HILLS, CA
I AM FILING THIS COMPLAINT TO DRAW TO THE ATTENTION OF NHTSA THAT THERE IS PATTERN OF FAILURES IN THE TESLA SUSPENSIONS THAT IS PUTTING LIVES AT RISK. HERE IS ANOTHER TESLA IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/41350906/PHOTOS ONCE AGAIN THE AIR SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE CAR DOES NOT APPEAR TO HAVE BEEN INVOLVED IN A COLLISION AND THE AIR-BAGS HAVE NOT DEPLOYED. IT WOULD APPEAR THAT ALL THE DAMAGE CAUSED TO THE CAR IS A RESULT OF SUSPENSION COLLAPSE. PLEASE NOTE THAT I AM NOT THE OWNER JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

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SUSPENSION

2/12/2017 - BEVERLEY HILLS, CA
YET ANOTHER TESLA WITH A COLLAPSED SUSPENSION. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=24260079&ROWID=53&PAGESOURCE=VEHICLERESULTS THIS SAME FAILURE IS HAPPENING TO TESLAS REPEATEDLY. PLEASE INVESTIGATE.

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SUSPENSION

2/9/2017 - BEVERLEY HILLS, CA
HERE IS A TESLA IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=19172289&ROWID=52&PAGESOURCE=VEHICLERESULTS# THE REAR LH SUSPENSION HAS BEEN COMPLETELY RIPPED OFF. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO IMPACT DAMAGE THAT WOULD HAVE CAUSED THE SUSPENSION TO HAVE BEEN RIPPED OFF. THESE SUSPENSION BREAKAGES ARE HAPPENING REPEATEDLY. IT IS QUITE OBVIOUS THAT THE ALLOY PARTS ARE TOO FRAGILE FOR A CAR OF THIS WEIGHT AND POWER. PLEASE INVESTIGATE THIS PROBLEM BEFORE MORE LIVES ARE LOST. PLEASE NOTE THAT I AM NOT THE OWNER BUT A CONCERNED CITIZEN. THE DATE OF THE ACCIDENT IS AN APPROXIMATION.

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SUSPENSION

2/7/2017 - BEVERLEY HILLS, CA
HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=23585793&ROWNUMBER=52&LOADRECENT=TRUE THE FRONT RH SUSPENSION HAS COLLAPSED AND THE WHEEL IS SKEWED SIDEWAYS. THERE IS NO IMPACT DAMAGE TO THE WHEEL OR TO THE FRONT OF THE CAR THAT WOULD HAVE BEEN LIKELY TO HAVE CAUSED THE DAMAGE TO THE SUSPENSION. SIMILAR FAILURES ARE OCCURRING AT AN ALARMING RATE. PLEASE INVESTIGATE BEFORE MORE LIVES ARE LOST.

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