Auto Recalls for Consumers

TESLA MODEL S - 2013 TESLA MODEL S Problems & Complaints

 
Auto Recalls For Consumers
by Tesla Motors, Inc.

There are 31 complaints filed for the 2013 TESLA MODEL S

Below is a list of complaints & problems filed against the 2013 TESLA MODEL S. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 TESLA MODEL S, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Exterior Lighting (1) Seats (1) Structure (3) Unknown Or Other (1)
Electrical System (17) Fuel Propulsion System (4) Service Brakes (3) Suspension (2) Vehicle Speed Control (4)
Engine (3) Power Train (1) Steering (2) Tires (1) Wheels (1)
Equipment (2)

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ComplaintDescription

ENGINE

6/16/2015 - SAN DIEGO, CA
I PREVIOUSLY FILED A COMPLAINT TO NHTSA ON 9/24/2013 WITH NHTSA ID NO. 10545230. I NOTICED SIMILAR ISSUE WAS REPORTED BY 3 OR 4 OTHER TESLA OWNERS: (1) 9/26/2013 NHTSA ID NO. 10545488, (2) 9/29/2014 NHTSA NO. 10639849, (3) 9/29/2014 NHTSA NO. 10639935, AND (4) 6/8/2015 NHTSA ID NO. 10723925. THERE WAS ANOTHER SIMILAR CASE IN CAMARILLO CA AS REPORTED BY VENTURA COUNTY STAR ON 3/29/2013 BUT APPARENTLY WAS NOT REPORTED TO NHTSA. THERE WERE SO MANY SIMILAR INCIDENCES HAPPENED WITH ONLY A LIMITED NUMBER OF 2013 AND 2014 TESLA MODEL S ON THE ROAD, SOMETHING IS NOT RIGHT WITH THE MODEL S. TESLA CANNOT KEEP BLAMING THE DRIVERS BEING AT FAULT.

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VEHICLE SPEED CONTROL

6/16/2015 - SAN DIEGO, CA
I PREVIOUSLY FILED A COMPLAINT TO NHTSA ON 9/24/2013 WITH NHTSA ID NO. 10545230. I NOTICED SIMILAR ISSUE WAS REPORTED BY 3 OR 4 OTHER TESLA OWNERS: (1) 9/26/2013 NHTSA ID NO. 10545488, (2) 9/29/2014 NHTSA NO. 10639849, (3) 9/29/2014 NHTSA NO. 10639935, AND (4) 6/8/2015 NHTSA ID NO. 10723925. THERE WAS ANOTHER SIMILAR CASE IN CAMARILLO CA AS REPORTED BY VENTURA COUNTY STAR ON 3/29/2013 BUT APPARENTLY WAS NOT REPORTED TO NHTSA. THERE WERE SO MANY SIMILAR INCIDENCES HAPPENED WITH ONLY A LIMITED NUMBER OF 2013 AND 2014 TESLA MODEL S ON THE ROAD, SOMETHING IS NOT RIGHT WITH THE MODEL S. TESLA CANNOT KEEP BLAMING THE DRIVERS BEING AT FAULT.

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SERVICE BRAKES

6/16/2015 - SAN DIEGO, CA
I PREVIOUSLY FILED A COMPLAINT TO NHTSA ON 9/24/2013 WITH NHTSA ID NO. 10545230. I NOTICED SIMILAR ISSUE WAS REPORTED BY 3 OR 4 OTHER TESLA OWNERS: (1) 9/26/2013 NHTSA ID NO. 10545488, (2) 9/29/2014 NHTSA NO. 10639849, (3) 9/29/2014 NHTSA NO. 10639935, AND (4) 6/8/2015 NHTSA ID NO. 10723925. THERE WAS ANOTHER SIMILAR CASE IN CAMARILLO CA AS REPORTED BY VENTURA COUNTY STAR ON 3/29/2013 BUT APPARENTLY WAS NOT REPORTED TO NHTSA. THERE WERE SO MANY SIMILAR INCIDENCES HAPPENED WITH ONLY A LIMITED NUMBER OF 2013 AND 2014 TESLA MODEL S ON THE ROAD, SOMETHING IS NOT RIGHT WITH THE MODEL S. TESLA CANNOT KEEP BLAMING THE DRIVERS BEING AT FAULT.

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SUSPENSION

5/2/2015 - LOS ANGELES, CA
LEFT REAR SUSPENSION INTEGRAL LINK COMPLETELY BROKE AND THE ATTACHED PIECE LODGED IN THE INSIDE OF THE TIRE RIM CAUSING MAJOR DAMAGE TO THE TIRE RIM.

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SUSPENSION

1/27/2015 - HURST, TX
WAS REPLACING THE LEFT REAR WHEEL AND NOTED AN ODD "NOTCH" IN THE LEFT REAR SUSPENSION ALUMINUM UPPER CONTROL ARM. CLOSER INSPECTION REVEALED THAT THE UPPER CONTROL ARM WAS PARTIALLY SEVERED WITH APPROXIMATELY 1/2 OF THE LOWER PORTION CROSS SECTION, AND 1/3 TO 1/4 OF THE UPPER PORTION CROSS SECTION, CUT THROUGH BY THE LOWER SHOCK ABSORBER ATTACHMENT BOLT. IT APPEARS THAT THE BOLT WAS MOUNTED BACKWARDS, WITH THE SHARP TIP OF THE BOLT FACING FORWARD INSTEAD OF REARWARD, AT EITHER THE FACTORY, OR WHEN THE POWERTRAIN WAS REPLACED BY THE TESLA DENVER SERVICE CENTER (AS REPORTED BY THE PREVIOUS OWNER). EXTENSIVE PHOTOGRAPHS ARE AVAILABLE AND, FRANKLY, THEY ARE ESSENTIAL TO ACCURATELY DEPICT THE SERIOUS AND POTENTIALLY CATASTROPHIC NATURE OF THIS SUSPENSION DAMAGE. IT WOULD APPEAR THAT THE UPPER CONTROL ARM, A MAJOR SUSPENSION COMPONENT WHOSE FAILURE WOULD LIKE RESULT IN A LOSS OF VEHICLE CONTROL AND POSSIBLY A ROLLOVER ACCIDENT, WAS AT OR NEAR THE POINT OF FRACTURE DUE TO THE MASSIVE LOSS OF CROSS SECTIONAL MATERIAL FROM THE FREQUENT IMPACTS (ON SUSPENSION COMPRESSION) BY THE MUCH HARDER/STRONGER BOLT TIP. IN OTHER WORDS, THE BOLT TIP ACTED AS A LATHE, CUTTING INTO THE SUSPENSION CONTROL ARM WITH EACH SUSPENSION CYCLE. IN THE SHORT TERM, I STRONGLY RECOMMEND AN IMMEDIATE INSPECTION OF THE TESLA MODEL S FLEET, BEGINNING WITH MODEL S'S THAT HAVE HAD THEIR POWERTRAIN LOWERED AND REINSTALLED, TO SEE HOW MANY OTHER MODEL S'S HAVE THIS IMPENDING CATASTROPHIC DEFECT. WHILE IT COULD HAPPEN, I WOULD BE HIGHLY SURPRISED IF THIS VIN WAS THE ONE AND ONLY CASE OF THIS BOLT BEING INSTALLED BACKWARDS. IN THE LONGER TERM, I RECOMMEND THIS BOLT BE REDESIGNED SO AS TO PREVENT INCORRECT INSTALLATION. PLEASE FEEL FREE TO CONTACT ME FOR ADDITIONAL INFORMATION AND FOR THE PHOTOGRAPHS.

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ELECTRICAL SYSTEM

10/23/2014 - WORCESTER, MA
NEEDED TO REPLACE DRIVE MOTOR, 85KW BATTERY IN THE LAST 6 MONTHS AND CURRENTLY HAVE FAULTY ONBOARD CHARGER AND NOT ABLE TO CHARGE. THESE FREQUENT CHARGING PROBLEMS HAVE REALLY ANNOYED ME. TESLA SERVICE HAS BEEN REALLY NICE AND RESPONSIVE, HOWEVER, I DECIDED TO REPORT THESE BECAUSE THE ISSUES ARE BEYOND WHAT'S EXPECTED FROM A NEW CAR, LET ALONE A TESLA. THIS IS LESS THAN RELIABLE FOR A 1+ YR OLD CAR. IF IT WASN'T FOR THE EXTENSION OF TESLA DRIVE TRAIN AND BATTERY WARRANTY (UNLIMITED MILES) THESE WOULD HAVE BEEN REALLY EXPENSIVE REPAIRS.

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FUEL/PROPULSION SYSTEM

10/23/2014 - WORCESTER, MA
NEEDED TO REPLACE DRIVE MOTOR, 85KW BATTERY IN THE LAST 6 MONTHS AND CURRENTLY HAVE FAULTY ONBOARD CHARGER AND NOT ABLE TO CHARGE. THESE FREQUENT CHARGING PROBLEMS HAVE REALLY ANNOYED ME. TESLA SERVICE HAS BEEN REALLY NICE AND RESPONSIVE, HOWEVER, I DECIDED TO REPORT THESE BECAUSE THE ISSUES ARE BEYOND WHAT'S EXPECTED FROM A NEW CAR, LET ALONE A TESLA. THIS IS LESS THAN RELIABLE FOR A 1+ YR OLD CAR. IF IT WASN'T FOR THE EXTENSION OF TESLA DRIVE TRAIN AND BATTERY WARRANTY (UNLIMITED MILES) THESE WOULD HAVE BEEN REALLY EXPENSIVE REPAIRS.

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ENGINE

10/23/2014 - WORCESTER, MA
NEEDED TO REPLACE DRIVE MOTOR, 85KW BATTERY IN THE LAST 6 MONTHS AND CURRENTLY HAVE FAULTY ONBOARD CHARGER AND NOT ABLE TO CHARGE. THESE FREQUENT CHARGING PROBLEMS HAVE REALLY ANNOYED ME. TESLA SERVICE HAS BEEN REALLY NICE AND RESPONSIVE, HOWEVER, I DECIDED TO REPORT THESE BECAUSE THE ISSUES ARE BEYOND WHAT'S EXPECTED FROM A NEW CAR, LET ALONE A TESLA. THIS IS LESS THAN RELIABLE FOR A 1+ YR OLD CAR. IF IT WASN'T FOR THE EXTENSION OF TESLA DRIVE TRAIN AND BATTERY WARRANTY (UNLIMITED MILES) THESE WOULD HAVE BEEN REALLY EXPENSIVE REPAIRS.

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ELECTRICAL SYSTEM

9/8/2014 - NONE, CA
TESLA OWNERS ARE STILL REPORTING THAT TESLA'S UNIVERSAL MOBILE CHARGERS ARE STILL A FIRE HAZARD. TESLA OWNERS ARE STILL REPORTING THAT NEW REPLACEMENT GREY FACED ADAPTERS UNDER THE RECALL ARE STILL OVERHEATING, MELTING, FAILING AND BURNING. TESLA OWNERS ARE STILL REPORTING THAT SOME OF THEM HAVE NOT RECEIVED THE NEW GREY FACED ADAPTER UNDER THE RECALL. SOME TESLA OWNERS ARE STILL REPORTING OVERHEATING, MELTING, BURNING AND FAILURES WITH NEW & OLD ADAPTERS. SOME CUSTOMERS REPORT THEY ARE STILL USING THE OLD ADAPTERS THAT HAVE BEEN RECALLED BECAUSE THEY HAVEN'T RECEIVED THE UPDATED NEW GREY FACED ADAPTER. THE GREY FACED ADAPTER HAS NOT ADDRESSED ALL OF THE FIRE HAZARDS WITH THE TESLA'S UMCS. TESLA'S UMCS STILL ARE A FIRE HAZARD.

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SEATS

8/23/2014 - ENCINITAS, CA
THE VENTILATION IN THE 3RD ROW IS AWFUL IN THE MODEL S. THERE HAVE BEEN MANY PEOPLE COMPLAINING OF SICK KIDS THROWING UP BECAUSE IT'S TOO HOT. TESLA ACKNOWLEDGED IT OVER A YEAR AGO AND STILL HASN'T FIXED IT. WE HAVE TRIED CONTACTING THEM AND HAVE BEEN UNABLE TO GET A RESPONSE.

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