Auto Recalls for Consumers

TESLA MODEL S - 2013 TESLA MODEL S Problems & Complaints

 
Auto Recalls For Consumers
by Tesla Motors, Inc.

There are 64 complaints filed for the 2013 TESLA MODEL S

Below is a list of complaints & problems filed against the 2013 TESLA MODEL S. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 TESLA MODEL S, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (2) Exterior Lighting (1) Service Brakes (6) Suspension (23) Vehicle Speed Control (5)
Electrical System (20) Fuel Propulsion System (4) Steering (6) Tires (1) Visibility Wiper (1)
Engine (4) Power Train (2) Structure (4) Unknown Or Other (5) Wheels (1)
Equipment (2) Seats (3)

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ComplaintDescription

SUSPENSION

11/29/2016 - BEVERLEY HILLS, CA
HERE IS A TESLA MODEL S IN THE SALVAGE YARD HTTPS://WWW.COPART.COM/LOT/42150556/PHOTOS?RESULTINDEX=18&TOTALRECORDS=20&BACKTO=%2FLOTSEARCHRESULTS%2F%3FFREE%3DTRUE&QUERY=TESLA&QUERY=TESLA&DISPLAYSTR=SEARCH%20RESULTS&VIEWEDLOT=42150556 THERE IS ZERO DAMAGE TO THE BODYWORK AND IT DOES NOT APPEAR TO HAVE BEEN IN A CRASH. THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. THESE ARE NOT ISOLATED INCIDENTS, THEY ARE PART OF A PATTERN OF FAILURE CAUSED BY WEAKNESS IN THE SUPENSION COMPONENTS. PLEASE TAKE URGENT ACTION TO PREVENT FURTHER LOSS OF LIFE.

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SUSPENSION

11/28/2016 - BEVERLEY HILLS, CA
HERE IS A STORY ABOUT A TESLA OWNER WHO CLAIMS THE CAR SAVED HIS LIFE. HTTP://INSIDEEVS.COM/TESLA-MODEL-S-GETS-WRECKED-OWNER-SAYS-VEHICLE-SAVED-HIS-LIFE-IMAGES-OWNER-TESTIMONIAL/ LOOK AT THE PHOTOGRAPHS. THE FRONT SUSPENSION HAS COLLAPSED AND THE TREAD OF THE TIRE HAS BEEN WORN AWAY. THE COLLISION WITH THE HYUNDAI WAS A SECONDARY EFFECT OF THE TESLA SUSPENSION COLLAPSING AND CAUSING LOSS OF CONTROL. TESLA SPINS THESE STORIES AND MAKES THE OWNERS SIGN NON DISCLOSURE AGREEMENTS. THIS IS NO ACCIDENT. IT IS A DELIBERATE COVER UP.

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UNKNOWN OR OTHER

11/28/2016 - BEVERLEY HILLS, CA
THIS IS A COMPLAINT ABOUT THE ISSUE OF FIRES IN THE TESLA MODEL S. TESLA CLAIMS THAT THE FIRES IN 2013 WERE CAUSED BY IMPACT WITH ROAD DEBRIS AND THE DANGER HAS BEEN REDUCED BY FITTING A BATTERY SHIELD AND RAISING THE RIDE HEIGHT. THE RIDE HEIGHT WAS RETURNED TO LOW AFTER YOUR INVESTIGATIONS WERE COMPLETED. THE PHOTOGRAPHS FROM THE FIRES IN 2013 SHOW THAT THE FIRES WERE CAUSED BY COLLAPSED SUSPENSIONS AND NOT BY ANY IMPACT WITH ROAD DEBRIS. I BELIEVE THAT THE BATTERY SHIELD IS NO MORE THAN WINDOW DRESSING AND THAT THE LOW QUALITY VIDEOS SHOWING OBJECTS CRUSHED BY THE BATTERY SHIELD ARE FAKED. HTTPS://WWW.TESLA.COM/BLOG/TESLA-ADDS-TITANIUM-UNDERBODY-SHIELD-AND-ALUMINUM-DEFLECTOR-PLATES-MODEL-S IT IS IMPOSSIBLE FOR A BLOCK OF CONCRETE OR A CAR ALTERNATOR TO CRUMBLE LIKE CHALK (UNLESS THEY ARE MADE FROM CHALK!) TESLAS ARE STILL CATCHING FIRE AND OCCUPANTS HAVE BEEN INCINERATED. THERE HAVE BEEN MANY MORE BURNED TESLAS THAN THE COMPANY IS ADMITTING TO. SEE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE.

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SUSPENSION

11/28/2016 - BEVERLEY HILLS, CA
THIS IS A COMPLAINT ABOUT THE ISSUE OF FIRES IN THE TESLA MODEL S. TESLA CLAIMS THAT THE FIRES IN 2013 WERE CAUSED BY IMPACT WITH ROAD DEBRIS AND THE DANGER HAS BEEN REDUCED BY FITTING A BATTERY SHIELD AND RAISING THE RIDE HEIGHT. THE RIDE HEIGHT WAS RETURNED TO LOW AFTER YOUR INVESTIGATIONS WERE COMPLETED. THE PHOTOGRAPHS FROM THE FIRES IN 2013 SHOW THAT THE FIRES WERE CAUSED BY COLLAPSED SUSPENSIONS AND NOT BY ANY IMPACT WITH ROAD DEBRIS. I BELIEVE THAT THE BATTERY SHIELD IS NO MORE THAN WINDOW DRESSING AND THAT THE LOW QUALITY VIDEOS SHOWING OBJECTS CRUSHED BY THE BATTERY SHIELD ARE FAKED. HTTPS://WWW.TESLA.COM/BLOG/TESLA-ADDS-TITANIUM-UNDERBODY-SHIELD-AND-ALUMINUM-DEFLECTOR-PLATES-MODEL-S IT IS IMPOSSIBLE FOR A BLOCK OF CONCRETE OR A CAR ALTERNATOR TO CRUMBLE LIKE CHALK (UNLESS THEY ARE MADE FROM CHALK!) TESLAS ARE STILL CATCHING FIRE AND OCCUPANTS HAVE BEEN INCINERATED. THERE HAVE BEEN MANY MORE BURNED TESLAS THAN THE COMPANY IS ADMITTING TO. SEE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE.

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SUSPENSION

11/27/2016 - BEVERLEY HILLS, CA
THIS IS THE CAR WHICH SWERVED OVER A CLIFF AND KILLED THE DRIVER. HTTPS://WWW.EASYEXPORT.US/VEHICLE-FINDER/LOT-16405175/2013-TESLA-TESLA-NON-REPAIRABLE-CA-SAN-JOSE HTTP://WWW.PRESSDEMOCRAT.COM/NEWS/3318773-181/PD-DEFAULT-STORY-HEADLINE-XY?GALLERY=3314901&ARTSLIDE=0 I HAVE ATTACHED PHOTOGRAPHS THAT SHOW NOT ONLY THAT THE STEERING KNUCKLE HAS SNAPPED BUT THE TREAD IS WORN OFF THE TIRE. THIS CAN ONLY HAVE HAPPENED WHILE THE CAR WAS DRIVING ON THE ROAD. THIS WAS ALMOST CERTAINLY THE CAUSE OF THE CRASH. THIS SAME EFFECT OF SNAPPED SUSPENSION WITH WORN TIRE CAN BE SEEN IN MANY OTHER TESLA CRASHES.. SINCE ABOUT 2015 TESLA HAS REDESIGNED THE STEERING KNUCKLE TO A SOLID H-SECTION INSTEAD OF THE HOLLOW DIE-CAST ORIGINAL. THERE SHOULD BE A RECALL TO REPLACE ALL OF THE EARLIER FRAGILE VERSIONS. MANY MORE IMAGES OF SNAPPED KNUCKLES CAN BE SEEN AT HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/

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SUSPENSION

11/16/2016 - CREVE COEUR, MO
RIGHT FRONT WHEEL'S SUSPENSION BALL JOINT OF A ARM SEPARATED WHILE DRIVING ABOUT 35 MPH GOING STRAIGHT AHEAD ON SMOOTH PAVED ROAD. CAR WAS STOPPED SAFELY AND PULLED OFF ROAD. AFTER STOPPING CAR, THE FRONT RIGHT WHEEL WAS STILL ATTACHED BUT WAS LEANING IN ABOUT 15 DEGREES FROM VERTICAL. RESULTED IN $3100 OF DAMAGE TO CAR'S SUSPENSION COMPONENTS AND TIRE.

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SUSPENSION

9/22/2016 - BEVERLEY HILLS, CA
HERE IS A TESLA IN THE SALVAGE YARD. HTTP://WWW.COPART.COM/US/LOT/14649834?SEARCHID=1942545060 IT HAS BEEN BURNED OUT. THE SUSPENSION HAS COLLAPSED AND THE CAR IS PROPPED UP WITH PIECES OF WOOD. THERE DOES NOT SEEM TO BE ANY IMPACT DAMAGE, THE FRONT BUMPER BAR AND THE FRONT WHEELS ARE NOT DISPLACED. WHILST IS POSSIBLE THAT THE SUSPENSION HAS COLLAPSED DUE TO THE FIRE IT IS ALSO PROBABLE THAT THIS IS ANOTHER INSTANCE OF SUSPENSION FAILURE CAUSING THE BATTERY PACK TO DRAG ALONG THE GROUND AND IGNITE. PLEASE INVESTIGATE THE CIRCUMSTANCE OF THIS INCIDENT. I BELIEVE THERE IS STILL AN ONGOING PROBLEM WITH TESLAS CATCHING FIRE DUE TO SUSPENSION FAILURES AND THAT THE COMPANY IS COVERING UP THIS PROBLEM. GASOLINE FIRES CAN BE EXTINGUISHED RELATIVELY EASILY BUT A LITHIUM BATTERY FIRE IS ALMOST IMPOSSIBLE TO PUT OUT.

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ELECTRICAL SYSTEM

9/22/2016 - BEVERLEY HILLS, CA
HERE IS A TESLA IN THE SALVAGE YARD. HTTP://WWW.COPART.COM/US/LOT/14649834?SEARCHID=1942545060 IT HAS BEEN BURNED OUT. THE SUSPENSION HAS COLLAPSED AND THE CAR IS PROPPED UP WITH PIECES OF WOOD. THERE DOES NOT SEEM TO BE ANY IMPACT DAMAGE, THE FRONT BUMPER BAR AND THE FRONT WHEELS ARE NOT DISPLACED. WHILST IS POSSIBLE THAT THE SUSPENSION HAS COLLAPSED DUE TO THE FIRE IT IS ALSO PROBABLE THAT THIS IS ANOTHER INSTANCE OF SUSPENSION FAILURE CAUSING THE BATTERY PACK TO DRAG ALONG THE GROUND AND IGNITE. PLEASE INVESTIGATE THE CIRCUMSTANCE OF THIS INCIDENT. I BELIEVE THERE IS STILL AN ONGOING PROBLEM WITH TESLAS CATCHING FIRE DUE TO SUSPENSION FAILURES AND THAT THE COMPANY IS COVERING UP THIS PROBLEM. GASOLINE FIRES CAN BE EXTINGUISHED RELATIVELY EASILY BUT A LITHIUM BATTERY FIRE IS ALMOST IMPOSSIBLE TO PUT OUT.

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STEERING

8/31/2016 - BEVERLEY HILLS, CA
HERE IS A TESLA FOR SALE AT A SALVAGE AUCTION. HTTP://WWW.COPART.COM/US/LOT/30119166?SEARCHID=695877385 THE AIR-BAGS HAVE NOT BEEN DEPLOYED AND THERE IS ONLY MINOR DAMAGE TO THE FRONT RH SIDE. THE CAR SHOWS SIGNS OF COLLAPSED SUSPENSION. THE TWO REAR WHEELS ARE SKEWED SIDEWAYS IN OPPOSITE DIRECTIONS. ALL WHEELS ARE JAMMED HIGH UP IN THE WHEEL WELLS. THIS WOULD TEND TO MAKE THAT CAR RATHER DIFFICULT TO STEER. THERE HAVE BEEN SEVERAL REPORTS OF THE AIR SUSPENSION FAILING AND THAT SINCE THE CAR DOES NOT HAVE LIMIT STOPS ON THE SUSPENSION IT CAN LEAD TO DIRE CONSEQUENCES. PLEASE INVESTIGATE THIS PROBLEM.

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SUSPENSION

8/31/2016 - BEVERLEY HILLS, CA
HERE IS A TESLA FOR SALE AT A SALVAGE AUCTION. HTTP://WWW.COPART.COM/US/LOT/30119166?SEARCHID=695877385 THE AIR-BAGS HAVE NOT BEEN DEPLOYED AND THERE IS ONLY MINOR DAMAGE TO THE FRONT RH SIDE. THE CAR SHOWS SIGNS OF COLLAPSED SUSPENSION. THE TWO REAR WHEELS ARE SKEWED SIDEWAYS IN OPPOSITE DIRECTIONS. ALL WHEELS ARE JAMMED HIGH UP IN THE WHEEL WELLS. THIS WOULD TEND TO MAKE THAT CAR RATHER DIFFICULT TO STEER. THERE HAVE BEEN SEVERAL REPORTS OF THE AIR SUSPENSION FAILING AND THAT SINCE THE CAR DOES NOT HAVE LIMIT STOPS ON THE SUSPENSION IT CAN LEAD TO DIRE CONSEQUENCES. PLEASE INVESTIGATE THIS PROBLEM.

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