Auto Recalls for Consumers

CHEVROLET SUBURBAN - 2015 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 241 complaints filed for the 2015 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 2015 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2015 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (2) Seats (5) Structure (24) Vehicle Speed Control (2)
Electrical System (28) Exterior Lighting (5) Service Brakes (99) Suspension (18) Visibility (2)
Electronic Stability Control (14) Fuel Propulsion System (10) Service Brakes Hydraulic (1) Tires (1) Visibility Wiper (2)
Engine (22) Power Train (16) Steering (29) Unknown Or Other (33) Wheels (3)
Equipment (1) Seat Belts (4)

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ComplaintDescription

UNKNOWN OR OTHER

7/18/2019 - EASTLAKE, OH
SUV LOSES ALL POWER WHILE DRIVING, THE CAR HAS BEEN DIAGNOSED AND NO PROBLEMS HAVE BEEN FOUND. THIS HAPPENS QUITE FREQUENTLY

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SERVICE BRAKES

7/16/2019 - COHASSET, MA
CHEVY IS AWARE OF THIS ISSUE. THE BRAKE VACUUM PUMP NEEDS TO BE MOVED ONTO A BROADER RECALL AND NOT JUST UNDER A "SPECIAL COVERAGE" THIS PAST WEEKEND AT GAS PUMP OUR BREAK PEDAL AND THE ABILITY OF THE CAR TO STOP ALMOST CAUSED A MAJOR TRAGIC ACCIDENT. FORTUNATELY LAST MINUTE THE TRUCK STOPPED AFTER I PUT BOTH FEET ON THE PEDAL AND PUSHED AS HARD AS I COULD. THIS ISSUE LEFT UNRESOLVED WILL GET SOMEONE KILLED. THESE VACUUM PUMPS NEED TO REPLACED AND CHEVY NEEDS TO STAND BEHIND THE ISSUE.THE PEOPLE THAT DON'T HAVE 600 BUCKS TO REPLACE THESE PUMPS ARE DRIVING AROUND WITH A LOADED WEAPON ON THE STREETS IF THEY ARE OUTSIDE THE PARAMETERS OF THEIR BULLETIN. I KNOW CHEVY WILL DO THE RIGHT THING AND RECALL AND FIX THIS BRAKE PROBLEM. THIS WAS AT SLOW SPEEDS IN A GAS STATION BACKING TO GET CLOSER TO THE GAS PUMP. THERE WAS NO ACCIDENT, NO REPORT FILED, OR POLICE CALLED BUT THIS COULD HAVE ENDED POORLY.

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SERVICE BRAKES

7/15/2019 - MC KEE, KY
THE BRAKES SEEM TO LOOSE POWER. IT APPEARS THAT THE VEHICLE IS LOOSING VACUUM AND THE OPERATOR LOOSES POWER BRAKES. I ALMOST REAR ENDED A CAR DURING A TRAFFIC BACKUP ON THE INTERSTATE BECAUSE OF THE LOOSE OF POWER BRAKING EFFICIENCY. THE VACUUM PUMP IS NOT MAKING THE APPROPRIATE AMOUNT OF VACUUM TO HAVE POWER BRAKES.

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SERVICE BRAKES

7/12/2019 - STEVENSVILLE, MD
THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, SHE HEARD AN ABNORMAL SOUND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. UPON INSPECTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT BRAKE CALIPER WAS MISSING A BOLT. THE CONTACT CALLED HERTRICH CHEVROLET BUICK GMC (LOCATED AT 7677 OCEAN GATEWAY, EASTON, MD 21601, (410) 200-9757) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,247.

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FUEL/PROPULSION SYSTEM

7/5/2019 - QUANTICO, VA
28 JUNE TOOK TRUCK IN FOR ROUTINE OIL CHANGE AND HAVE CABIN FILTER REPLACED @ 84K. LESS THAN 24HRS LATER STARTED DRIVING ON HWY AND SMELLING STRONG ODOR OF GAS COMING IN THROUGH MY VENTS THOUGHT MAYBE ITS EXHAUST FROM ANOTHER VEHICLE. AFTER PARKING THE TRUCK FOR A FEW DAYS I GOT BACK IN MY TRUCK LATE 3 JULY AND SMELLED A STRONG ODOR OF GASOLINE IN THE TRUCK AND ALONG THE OUTSIDE. 4 JULY MY HUSBAND LOOKED UNDER VEHICLE AND TOOK A PICTURE. THE SMELL OF GAS WAS NOT OCCURRING PRIOR TO VEHICLE BEING SERVICED AND AS I KEEP READING ONLINE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS EXACT THING. THIS IS AN EXTREME DANGER ESPECIALLY SINCE I HAVE 4 CHILDREN AND THIS IS OUR DAILY VEHICLE. THIS VEHICLE COULD EASILY CATCH ON FIRE OR CAUSE DEATH DUE TO INHALATION. THERE SHOULD BE A RECALL OR SAFETY ADVISORY ISSUED FOR BOTH THE 2015 SUBURBAN AND 2015 TAHOE AS THIS IS A KNOWN ISSUE . CHEVROLET CORPORAT HAS BEEN NOTIFIED CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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UNKNOWN OR OTHER

7/5/2019 - QUANTICO, VA
28 JUNE TOOK TRUCK IN FOR ROUTINE OIL CHANGE AND HAVE CABIN FILTER REPLACED @ 84K. LESS THAN 24HRS LATER STARTED DRIVING ON HWY AND SMELLING STRONG ODOR OF GAS COMING IN THROUGH MY VENTS THOUGHT MAYBE ITS EXHAUST FROM ANOTHER VEHICLE. AFTER PARKING THE TRUCK FOR A FEW DAYS I GOT BACK IN MY TRUCK LATE 3 JULY AND SMELLED A STRONG ODOR OF GASOLINE IN THE TRUCK AND ALONG THE OUTSIDE. 4 JULY MY HUSBAND LOOKED UNDER VEHICLE AND TOOK A PICTURE. THE SMELL OF GAS WAS NOT OCCURRING PRIOR TO VEHICLE BEING SERVICED AND AS I KEEP READING ONLINE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS EXACT THING. THIS IS AN EXTREME DANGER ESPECIALLY SINCE I HAVE 4 CHILDREN AND THIS IS OUR DAILY VEHICLE. THIS VEHICLE COULD EASILY CATCH ON FIRE OR CAUSE DEATH DUE TO INHALATION. THERE SHOULD BE A RECALL OR SAFETY ADVISORY ISSUED FOR BOTH THE 2015 SUBURBAN AND 2015 TAHOE AS THIS IS A KNOWN ISSUE . CHEVROLET CORPORAT HAS BEEN NOTIFIED CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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SERVICE BRAKES

6/29/2019 - AHOSKIE, NC
VEHICLE BRAKE PEDAL BECOMES HARD TO PRESS AND WILL NOT STOP VEHICLE ADEQUATELY AT LOW SPEEDS (<15 MPH)

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ELECTRONIC STABILITY CONTROL

6/27/2019 - ESSEX JUNCTION, VT
1) INTERMITTENTLY WHEN TURNING VEHICLE AT SLOW SPEEDS, THERE IS SUDDEN LOSS OF STEERING AND ELECTRIC POWER STEERING VIOLENTLY BOUNCING THE WHEEL BACK TO NEUTRAL POSITION WHEN ATTEMPTING TO STEER LEFT OR RIGHT. THERE IS ALSO SUDDEN LOSS OF ELECTRICITY, ENGINE TURNS OFF, REQUIRING TO SHIFT TO PARK AND RESTART ENGINE. THIS ISSUE USUALLY OCCURS AFTER RAIN OR AFTER CAR WASH (WATER ENTERING SHARK FIN ANTENNA) 2) INTERMITTENT COMPLETE POWER LOSS THROUGHOUT THE VEHICLE (OCCURS ESPECIALLY AFTER RAIN - WHEN SHARK FIN ANTENNA GETS FILLED WITH WATER) AND FEELS LIKE BATTERY IS SUDDENLY COMPLETELY DEAD. SOMETIMES IT CAN NOT BE JUMP STARTED IMMEDIATELY, AND AFTER MORE THAN AN HOUR, IT MAY BE JUMP STARTED. 3) WATER LEAKING INTO THE FRONT LEFT CORNER OF ROOF (DRIVER SIDE) AFTER RAIN - AGAIN DUE TO SHARK FIN ANTERNNA LEAK. THERE ARE MANY OWNERS OF CHEVY SUBURBAN/TAHOE, SILVERADO, GM TRUCK REPORTING EXACTLY SAME PROBLEMS ALL OVER INTERNET AND ON YOUTUBE. THIS PROBLEM STILL EXISTS AFTER THE RECENT 09/07/2018 RECALL 18V586000 FIX. THIS RECALL DID NOT HELP SOLVE THIS PROBLEM. IN MANY YOUTUBE VIDEOS PEOPLE REPORT HAVING FIXED THIS ISSUE BY REPLACING BATTERY POSITIVE AND GROUND CABLES, AS WELL AS BY REMOVING THE SOUND DAMPENING MATERIAL TRAPPED UNDER G218 GROUND ON THE DRIVER SIDE OF DASH (PEOPLE HAVE MENTIONED ABOUT INCREASED RESISTANCE ACROSS G218 GROUND). EXAMPLE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CWAMOPHNXG8

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ELECTRICAL SYSTEM

6/27/2019 - ESSEX JUNCTION, VT
1) INTERMITTENTLY WHEN TURNING VEHICLE AT SLOW SPEEDS, THERE IS SUDDEN LOSS OF STEERING AND ELECTRIC POWER STEERING VIOLENTLY BOUNCING THE WHEEL BACK TO NEUTRAL POSITION WHEN ATTEMPTING TO STEER LEFT OR RIGHT. THERE IS ALSO SUDDEN LOSS OF ELECTRICITY, ENGINE TURNS OFF, REQUIRING TO SHIFT TO PARK AND RESTART ENGINE. THIS ISSUE USUALLY OCCURS AFTER RAIN OR AFTER CAR WASH (WATER ENTERING SHARK FIN ANTENNA) 2) INTERMITTENT COMPLETE POWER LOSS THROUGHOUT THE VEHICLE (OCCURS ESPECIALLY AFTER RAIN - WHEN SHARK FIN ANTENNA GETS FILLED WITH WATER) AND FEELS LIKE BATTERY IS SUDDENLY COMPLETELY DEAD. SOMETIMES IT CAN NOT BE JUMP STARTED IMMEDIATELY, AND AFTER MORE THAN AN HOUR, IT MAY BE JUMP STARTED. 3) WATER LEAKING INTO THE FRONT LEFT CORNER OF ROOF (DRIVER SIDE) AFTER RAIN - AGAIN DUE TO SHARK FIN ANTERNNA LEAK. THERE ARE MANY OWNERS OF CHEVY SUBURBAN/TAHOE, SILVERADO, GM TRUCK REPORTING EXACTLY SAME PROBLEMS ALL OVER INTERNET AND ON YOUTUBE. THIS PROBLEM STILL EXISTS AFTER THE RECENT 09/07/2018 RECALL 18V586000 FIX. THIS RECALL DID NOT HELP SOLVE THIS PROBLEM. IN MANY YOUTUBE VIDEOS PEOPLE REPORT HAVING FIXED THIS ISSUE BY REPLACING BATTERY POSITIVE AND GROUND CABLES, AS WELL AS BY REMOVING THE SOUND DAMPENING MATERIAL TRAPPED UNDER G218 GROUND ON THE DRIVER SIDE OF DASH (PEOPLE HAVE MENTIONED ABOUT INCREASED RESISTANCE ACROSS G218 GROUND). EXAMPLE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CWAMOPHNXG8

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STEERING

6/27/2019 - ESSEX JUNCTION, VT
1) INTERMITTENTLY WHEN TURNING VEHICLE AT SLOW SPEEDS, THERE IS SUDDEN LOSS OF STEERING AND ELECTRIC POWER STEERING VIOLENTLY BOUNCING THE WHEEL BACK TO NEUTRAL POSITION WHEN ATTEMPTING TO STEER LEFT OR RIGHT. THERE IS ALSO SUDDEN LOSS OF ELECTRICITY, ENGINE TURNS OFF, REQUIRING TO SHIFT TO PARK AND RESTART ENGINE. THIS ISSUE USUALLY OCCURS AFTER RAIN OR AFTER CAR WASH (WATER ENTERING SHARK FIN ANTENNA) 2) INTERMITTENT COMPLETE POWER LOSS THROUGHOUT THE VEHICLE (OCCURS ESPECIALLY AFTER RAIN - WHEN SHARK FIN ANTENNA GETS FILLED WITH WATER) AND FEELS LIKE BATTERY IS SUDDENLY COMPLETELY DEAD. SOMETIMES IT CAN NOT BE JUMP STARTED IMMEDIATELY, AND AFTER MORE THAN AN HOUR, IT MAY BE JUMP STARTED. 3) WATER LEAKING INTO THE FRONT LEFT CORNER OF ROOF (DRIVER SIDE) AFTER RAIN - AGAIN DUE TO SHARK FIN ANTERNNA LEAK. THERE ARE MANY OWNERS OF CHEVY SUBURBAN/TAHOE, SILVERADO, GM TRUCK REPORTING EXACTLY SAME PROBLEMS ALL OVER INTERNET AND ON YOUTUBE. THIS PROBLEM STILL EXISTS AFTER THE RECENT 09/07/2018 RECALL 18V586000 FIX. THIS RECALL DID NOT HELP SOLVE THIS PROBLEM. IN MANY YOUTUBE VIDEOS PEOPLE REPORT HAVING FIXED THIS ISSUE BY REPLACING BATTERY POSITIVE AND GROUND CABLES, AS WELL AS BY REMOVING THE SOUND DAMPENING MATERIAL TRAPPED UNDER G218 GROUND ON THE DRIVER SIDE OF DASH (PEOPLE HAVE MENTIONED ABOUT INCREASED RESISTANCE ACROSS G218 GROUND). EXAMPLE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CWAMOPHNXG8

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