Auto Recalls for Consumers

CHEVROLET SUBURBAN - 2015 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 241 complaints filed for the 2015 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 2015 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2015 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (2) Seats (5) Structure (24) Vehicle Speed Control (2)
Electrical System (28) Exterior Lighting (5) Service Brakes (99) Suspension (18) Visibility (2)
Electronic Stability Control (14) Fuel Propulsion System (10) Service Brakes Hydraulic (1) Tires (1) Visibility Wiper (2)
Engine (22) Power Train (16) Steering (29) Unknown Or Other (33) Wheels (3)
Equipment (1) Seat Belts (4)

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ComplaintDescription

UNKNOWN OR OTHER

11/26/2018 - NORCROSS, GA
AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.

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SERVICE BRAKES

11/26/2018 - NORCROSS, GA
AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.

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SERVICE BRAKES

11/23/2018 - HUDSONVILLE, MI
THE BRAKES ON MY 2015 CHEVROLET SUBURBAN ARE INTERMITTENTLY DIFFICULT TO DEPRESS. THE FIRST TIME THIS CONDITION WAS NOTICED WAS IN JULY OF 2018 WHILE LAUNCHING MY BOAT. I WAS BACKING THE VEHICLE DOWN THE BOAT RAMP, THE BRAKE PEDDLE WAS EXTREMELY HARD TO DEPRESS. I HAD TO USE TWO FEET TO DEPRESS THE PEDDLE FAR ENOUGH TO STOP BEFORE BACKING INTO THE WATER. ADDITIONALLY, WHEN BRAKING WHILE GOING DOWN THE ROAD THE BRAKE PEDDLE IS OCCASIONALLY DIFFICULT TO DEPRESS.

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ELECTRICAL SYSTEM

11/23/2018 - LAKE HAVASU CITY, AZ
I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.

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STEERING

11/23/2018 - LAKE HAVASU CITY, AZ
I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.

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ELECTRONIC STABILITY CONTROL

11/23/2018 - LAKE HAVASU CITY, AZ
I RECEIVED A RECALL NOTIFICATION FROM CHEVY (RECALL NUMBER 18289) AND MY VEHICLE HAD OCCASIONALLY EXPERIENCED SOME OF THE LISTED PROBLEMS IN THE RECALL SO I IMMEDIATELY TOOK MY CAR IN TO BE SERVICED. AFTER THE THE RECALL SERVICE MY CAR SEEMED TO BE FIXED, BUT THAT ONLY LASTED A FEW DAYS. THE PROBLEM IS BACK AND EVEN WORSE THAN BEFORE. WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS THE MY CAR EXPERIENCES TEMPORARY LOSS OF POWER, THE ENTIRE ELECTRICAL SYSTEM SHORTS OUT BRIEFLY (RADIO, DISPLAY SCREEN, POWER LOCKS ALL TURN OFF/ON) AND THE WHEEL BECOMES DIFFICULT TO TURN. SINCE HAVING THE RECALL PROBLEM "FIXED", IN ADDITION TO THE ABOVE STILL HAPPENING, THE WHEEL JUST LOSES POWER STEERING (VERY DIFFICULT TO TURN) OR LOCKS UP WITHOUT ELECTRICAL LOSS AND ON TWO SEPARATE OCCASIONS ALL OF THE ABOVE HAS HAPPENED AND MY CARE STALLS MID TURN AND I HAVE TO PUT MY CAR IN PARK TO RESTART IT. I HAVE TAKEN IT TO THE DEALER AND THEY WANT TO CHARGE ME TO DIAGNOSE AND FIX ANY PROBLEMS. I HAVE ALSO PLACED A CALL TO CHEVROLET AND AM WAITING ON A RESPONSE. I AM CONCERNED AND HESITANT TO DRIVE MY VEHICLE WITH THIS SAFETY ISSUE STILL OCCURRING.

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SERVICE BRAKES

11/17/2018 - DALLAS, TX
WHEN MOVING BRAKES BECAME EXTREMELY RESISTANT, USING BOTH FEET TO PRESS BRAKE HARD, VEHICLE WOULD NOT STOP.

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SERVICE BRAKES

11/9/2018 - POTOMAC, MD
BREAKS WOULD NOT WORK GOING IN SLOW SPEEDS, BACKING OUT OF PARKING SPACES, OR PULLING INTO TRAFFIC SLOWLY. PRESSING ON BREAKS AND CAR NOT STOPPING, VERY SCARY!

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UNKNOWN OR OTHER

11/5/2018 - MCALLEN, TX
THE PAINT (BLACK) ON THE ROOF CRACKED AND TURNED WHITE LIKE SPIDER WEBBING. CHEVROLET POINTED THE ROOF I HAD TO PART 65 % AND THEY PAID THE REST. NOW THE SAME THING IS HAPPENING ON THE HOOD. I WAS TOLD ITS BECAUSE OF THE SUN AND HEAT. I DON'T BELIEVE SO, BECAUSE THE REST IF THE VEHICLE SITS IN THE SUN DAILY AND THE PAINT IS FINE. THE VEHICLE IS GARAGE KEPT AT NIGHT. I HAVE A 2013 F-150 THAT SITS IN THE SUN ALL DAY AND IN NOT GARAGE KEPT AND THE PAINT IS STILL LIKE NEW. THERE HAS TO BE SOMETHING WRONG WITH THE PAINT OR PREP JOB WAS NOT DONE PROPERLY.

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STRUCTURE: BODY

11/5/2018 - MCALLEN, TX
THE PAINT (BLACK) ON THE ROOF CRACKED AND TURNED WHITE LIKE SPIDER WEBBING. CHEVROLET POINTED THE ROOF I HAD TO PART 65 % AND THEY PAID THE REST. NOW THE SAME THING IS HAPPENING ON THE HOOD. I WAS TOLD ITS BECAUSE OF THE SUN AND HEAT. I DON'T BELIEVE SO, BECAUSE THE REST IF THE VEHICLE SITS IN THE SUN DAILY AND THE PAINT IS FINE. THE VEHICLE IS GARAGE KEPT AT NIGHT. I HAVE A 2013 F-150 THAT SITS IN THE SUN ALL DAY AND IN NOT GARAGE KEPT AND THE PAINT IS STILL LIKE NEW. THERE HAS TO BE SOMETHING WRONG WITH THE PAINT OR PREP JOB WAS NOT DONE PROPERLY.

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