Auto Recalls for Consumers

HYUNDAI GENESIS - 2015 HYUNDAI GENESIS Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor America

There are 99 complaints filed for the 2015 HYUNDAI GENESIS

Below is a list of complaints & problems filed against the 2015 HYUNDAI GENESIS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2015 HYUNDAI GENESIS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (4) Engine And Engine Cooling (1) Service Brakes (5) Tires (7) Visibility (1)
Electrical System (20) Exterior Lighting (16) Steering (13) Unknown Or Other (13) Visibility Wiper (1)
Electronic Stability Control (3) Fuel Propulsion System (3) Structure (8) Vehicle Speed Control (7) Wheels (11)
Engine (10) Power Train (11) Suspension (5)

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ComplaintDescription

STRUCTURE: BODY

6/22/2019 - MANSFIELD, TX
RECEIVED A LETTER STATING THAT THE GLASS IN FRONT OF SUNROOF COULD CRACK AND SHATTER. THAT IS EXACTLY WHAT HAS HAPPEN, IT START WITH CRACKS AT THE CORNERS, THEN ALONG THE BOTTOM AND TOP AND NOW THE RUBBER THAT HOLDS IT, BROKE OFF.

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VEHICLE SPEED CONTROL

6/17/2019 - RIVERVIEW, FL
AT TIMES THE VECHICLE SURGES FORWARD WHEN CLOSE TO ANOTHER VECHICLE WHEN IN CRUISE CONTROL. HEADS LIGHTS HAVE TURN OFF, ON, AUTOMATIC, LOW WITH OUT ANY HUMAN INTERACTION. NAVAGATION SCREEN WENT COMPLETELY BLANK

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ELECTRICAL SYSTEM

6/17/2019 - RIVERVIEW, FL
AT TIMES THE VECHICLE SURGES FORWARD WHEN CLOSE TO ANOTHER VECHICLE WHEN IN CRUISE CONTROL. HEADS LIGHTS HAVE TURN OFF, ON, AUTOMATIC, LOW WITH OUT ANY HUMAN INTERACTION. NAVAGATION SCREEN WENT COMPLETELY BLANK

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ELECTRONIC STABILITY CONTROL

6/17/2019 - RIVERVIEW, FL
AT TIMES THE VECHICLE SURGES FORWARD WHEN CLOSE TO ANOTHER VECHICLE WHEN IN CRUISE CONTROL. HEADS LIGHTS HAVE TURN OFF, ON, AUTOMATIC, LOW WITH OUT ANY HUMAN INTERACTION. NAVAGATION SCREEN WENT COMPLETELY BLANK

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EXTERIOR LIGHTING

4/27/2019 - PHOENIX, AZ
I'VE HAD TO REPLACE THE TURN SIGNAL BULBS SEVERAL TIMES (3 TIMES SO FAR). THE 2015 MODEL USES ONE LIGHT TO FUNCTION AS BOTH THE DAYTIME RUNNING LIGHT AND ALSO AS THE TURN SIGNAL. IT LOOKS TO ME LIKE THEY OVERHEAT AND IT WAS PROBABLY A BAD DESIGN IN MY OPINION. I FEEL LIKE HYUNDAI NEEDS TO STRONGLY CONSIDER A RECALL TO RECTIFY THIS ONGOING PROBLEM. I DON'T EVER REMEMBER HAVING TO REPLACE A TURN SIGNAL ON ANY OF THE VEHICLES I'VE EVER OWNED AND IT SEEMS THIS WILL BE AN ONGOING PROBLEM. IT CREATES A BIT OF A SAFETY ISSUE TOO - BEING WITHOUT A FRONT TURN SIGNAL WHEN THIS HAPPENS. I PUT MARCH 16 BELOW AS THAT WAS THE MOST RECENT OCCURRENCE.

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POWER TRAIN

4/11/2019 - LINTHICUM, MD
VEHICLE WILL SHIFT HARSHLY/JERK AT LOW SPEEDS (MOST COMMON AFTER ACCELERATING FROM A STOP AS WELL AS IN STOP AND GO TRAFFIC). VEHICLE TAKES LONGER TO CHANGE GEARS (RPMS HANG THEN DROP). DOWN-SHIFTING SEEMS TO BE AN ISSUE AS WELL; DELAYED DOWN-SHIFT AS THE VEHICLE IS COMING TO A STOP . BEHAVIOR STARTED AROUND 75,000 MILES. TRANSMISSION ALSO ACTS AS IF IT IS SLIPPING AND THEN SUDDENLY ENGAGES, JUST AS IF IT WAS IN NEUTRAL MOMENTARILY AND THEN DROPPED INTO GEAR. I WOULD CHARACTERIZE THIS UNPREDICTABLE LURCHING BEHAVIOR (A RESULT OF THE HARSH UP- AND DOWN-SHIFTS) AS A SAFETY ISSUE.

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ELECTRICAL SYSTEM

4/9/2019 - STAMFORD, CT
THE DRIVER SIDE FRONT TURN SIGNAL INTERMITTENTLY INOPERABLE. WHEN UNDER WARRANTEE, HAD DEALERSHIP REPAIR 5-6 TIMES WITHOUT SUCCESS. THEY CHANGED BULBS AND BOTH ELECTRICAL HARNESSES. PROBLEM STILL EXISTS. TOOK THE CAR INTO A DIFFERENT DEALER AND THEY STATED THAT THE LEFT AND RIGHT SOCKETS BURNED INTERNAL TO HEADLIGHT ASSEMBLY. THIS HAS OCCURRED FROM EARLY ON AND CONTINUES TODAY. ON TWO OCCASIONS AT NIGHT THE ENTIRE HEADLIGHTS SHUT OFF AND I CAN ONLY ASSUME IT IS RELATED TO THE BURNED INTERNAL SOCKETS AS WELL

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POWER TRAIN

3/26/2019 - SKOKIE, IL
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAY REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI GLENVIEW (LOCATED AT 1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER SUGGESTED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15620163. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

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STEERING

3/26/2019 - SKOKIE, IL
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAY REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI GLENVIEW (LOCATED AT 1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER SUGGESTED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15620163. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

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STEERING

3/9/2019 - MOUNT CLEMENS, MI
ON 31 JAN 2019-ICE AND SNOW COLLECT IN A POCKET UNDER THE ENGINE. FREEZING THE ELECTRONIC CONTROL MODULE FOR THE ELECTRONIC STEERING. THE "ELECTRONIC STEERING LIGHT " CAME ON, RESULTING IN NO STEERING FUNCTION AT ALL. AUTO HAD TO BE TOWED TO THE DEALER. LUCKY FOR ME I WAS IN A PARKING LOT. IF I HAD BEEN DRIVING IT WOULD HAVE BEEN CATASTROPHIC. AS I WAS PICKING UP MY AUTO, ANOTHER ONE CAME IN ON A FLATBED WITH THE EXACT SAME ISSUE.

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