Auto Recalls for Consumers

FORD FOCUS - 2018 FORD FOCUS Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 38 complaints filed for the 2018 FORD FOCUS

Below is a list of complaints & problems filed against the 2018 FORD FOCUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2018 FORD FOCUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (2) Fuel Propulsion System (7) Service Brakes (4) Structure (2) Unknown Or Other (6)
Electrical System (3) Power Train (13) Steering (2) Suspension (1) Vehicle Speed Control (2)
Engine (10) Seat Belts (1)

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ComplaintDescription

SEAT BELTS

6/25/2018 - MIDDLETOWN, OH
THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.

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SERVICE BRAKES

6/22/2018 - MCKINNEY, TX
THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18

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UNKNOWN OR OTHER

5/25/2018 - ST. LOUIS, MO
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.

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POWER TRAIN

3/4/2018 - PALM BAY, FL
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.

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ENGINE

3/4/2018 - PALM BAY, FL
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.

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