| Complaint | Description |
STEERING | 2/26/2013 - LAKEWOOD, WA
HOPE THIS ISN'T A DUP; I STARTED A REPORT YESTERDAY, BUT DON'T THINK I COMPLETED IT. ASKED TO DO SOME WORK ON MY 1994 CLUB WAGON (167K MI), AN INDEPENDENT MECHANIC FOUND A CRACK ON THE LOWER SIDE OF THE FRAME, BENEATH THE STEERING BOX. HE WOULDN'T DO THE WORK. SUBSEQUENTLY A BODY SHOP FOUND THERE WERE ACTUALLY TWO CRACKS, ONE ON THE INBOARD SIDE OF THE FRAME, RADIATING FROM THE STEERING BOX MOUNTING HOLE, TRAVELING BACK AND DOWN, AROUND THE LOWER CORNER OF THE FRAME, THEN FORWARD ABOUT 3" ON THE LOWER FACE OF THE FRAME ,ALONG THE EDGE. THE LAST 2" OF THE CRACK WERE OPEN, WITH ABOUT A 2MM GAP. THE CRACK ON THE OPPOSITE FACE TRAVELED IN AN ARC OF PERHAPS 60¦ DEGREES CENTERED ON THE MOUNTING BOLT HOLE, ABOUT 2" FROM THE CENTER, THEN DIAGONALLY DOWN TO THE LOWER EDGE, THEN BACK A COUPLE OF INCHES ALONG THAT LOWER EDGE. BOTH LOOK LIKE FATIGUE DUE TO SB TORQUE ON THE FRAME. FORD WON'T FIX THE PROBLEM, PROVIDE A METHOD TO FIX IT, OR COMMENT ON THE POSSIBILITY OF FIXING IT. THE CORPORATE CONSUMER HELP PHONE LINE SAID I SHOULD BUY A SHOP MANUAL AND READ IT TO DETERMINE IF THERE IS A WAY TO FIX IT. THE LOCAL FORD DEALER RECOMMENDED A BODY SHOP. THAT SHOP OFFERED TO WELD PATCHES OVER THE CRACKS. AFTER READING SIMILAR STORIES, THAT SOUNDS LIKE A PROFOUNDLY BAD IDEA. A SEARCH THIS (NHTSB) SITE FOR SIMILAR PROBLEMS CLAIMS 15 TOTAL PROBLEMS WITH THIS MODEL AND YEAR. HOWEVER, ANOTHER SITE (HTTP://HARRIGILL.NET/FORDVAN/INDEX.HTML) LISTS 39 FOR THE SAME MODEL AND YEAR, COPIED FROM THE NHTSA IN 2007 - AND YET MORE FROM 1993. WHERE ARE THE OTHERS? AND WHAT OF THE PROBLEM WITH THE SAME FRAME IN OTHER YEARS? WHAT IS THE TOTAL NUMBER OF REPORTED PROBLEMS FOR THIS DESIGN, SUMMED OVER ALL YEARS? IT SEEMS TO ME THE NHTSA AND FORD SHOULD HAVE WARNED OWNERS OF THIS PROBLEM. PERHAPS YOU HAVEN'T NOTICED BECAUSE FRAME NOT IN YOUR LIST OF PARTS?
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STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS | 2/26/2013 - LAKEWOOD, WA
HOPE THIS ISN'T A DUP; I STARTED A REPORT YESTERDAY, BUT DON'T THINK I COMPLETED IT. ASKED TO DO SOME WORK ON MY 1994 CLUB WAGON (167K MI), AN INDEPENDENT MECHANIC FOUND A CRACK ON THE LOWER SIDE OF THE FRAME, BENEATH THE STEERING BOX. HE WOULDN'T DO THE WORK. SUBSEQUENTLY A BODY SHOP FOUND THERE WERE ACTUALLY TWO CRACKS, ONE ON THE INBOARD SIDE OF THE FRAME, RADIATING FROM THE STEERING BOX MOUNTING HOLE, TRAVELING BACK AND DOWN, AROUND THE LOWER CORNER OF THE FRAME, THEN FORWARD ABOUT 3" ON THE LOWER FACE OF THE FRAME ,ALONG THE EDGE. THE LAST 2" OF THE CRACK WERE OPEN, WITH ABOUT A 2MM GAP. THE CRACK ON THE OPPOSITE FACE TRAVELED IN AN ARC OF PERHAPS 60¦ DEGREES CENTERED ON THE MOUNTING BOLT HOLE, ABOUT 2" FROM THE CENTER, THEN DIAGONALLY DOWN TO THE LOWER EDGE, THEN BACK A COUPLE OF INCHES ALONG THAT LOWER EDGE. BOTH LOOK LIKE FATIGUE DUE TO SB TORQUE ON THE FRAME. FORD WON'T FIX THE PROBLEM, PROVIDE A METHOD TO FIX IT, OR COMMENT ON THE POSSIBILITY OF FIXING IT. THE CORPORATE CONSUMER HELP PHONE LINE SAID I SHOULD BUY A SHOP MANUAL AND READ IT TO DETERMINE IF THERE IS A WAY TO FIX IT. THE LOCAL FORD DEALER RECOMMENDED A BODY SHOP. THAT SHOP OFFERED TO WELD PATCHES OVER THE CRACKS. AFTER READING SIMILAR STORIES, THAT SOUNDS LIKE A PROFOUNDLY BAD IDEA. A SEARCH THIS (NHTSB) SITE FOR SIMILAR PROBLEMS CLAIMS 15 TOTAL PROBLEMS WITH THIS MODEL AND YEAR. HOWEVER, ANOTHER SITE (HTTP://HARRIGILL.NET/FORDVAN/INDEX.HTML) LISTS 39 FOR THE SAME MODEL AND YEAR, COPIED FROM THE NHTSA IN 2007 - AND YET MORE FROM 1993. WHERE ARE THE OTHERS? AND WHAT OF THE PROBLEM WITH THE SAME FRAME IN OTHER YEARS? WHAT IS THE TOTAL NUMBER OF REPORTED PROBLEMS FOR THIS DESIGN, SUMMED OVER ALL YEARS? IT SEEMS TO ME THE NHTSA AND FORD SHOULD HAVE WARNED OWNERS OF THIS PROBLEM. PERHAPS YOU HAVEN'T NOTICED BECAUSE FRAME NOT IN YOUR LIST OF PARTS?
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STRUCTURE: FRAME AND MEMBERS | 6/30/2011 - GRAND RAPIDS, MI
I PURCHASED THIS 1994 FORD E-150 CLUBWAGON FROM A PRIVATE OWNER IN 08/2008, IT WAS AND STILL IS IN BETTER THAN GOOD CONDITION. IT HAD A RECALL TO REPLACE A FUSED JUMPER HARNESS WHICH WAS DONE IN 12/2008. IN EARLY SPRING OF 2009, I JUST BOUGHT A NEW SET OF TIRES AND GOT A FRONT END ALIGNMENT, ABOUT TWO WEEKS LATER, I WAS TRAVELING AT ABOUT 45 MILES AN HOUR ON A BUSY FOUR LANE STREET, WHEN I HIT A BUMP IN THE ROAD AND MY VAN BEGAN TO SHAKE VERY VIOLENTLY. AT THE SAME TIME I WAS PASSING A REPAIR SHOP, I GOT THE VAN UNDER CONTROL AND PULL IN. BEING A CERTIFIED MECHANIC MYSELF I BEGAN TO EXAMINE THE STEERING LINKAGE, EVERYTHING SEEMED FINE, WHEN THE SHOP MECHANIC NOTICED THAT THE LOWER STEERING GEARBOX BOLT HAD WENT THROUGH THE FRAME AND HAD BROKE AT THE THREADS. AFTER PUTTING IT IN THE SHOP A FEW TIMES, WITH SHORT TERM SUCCESS, THAT PARTICULAR AREA OF THE FRAME CONTINUED TO HAVE PROBLEMS. WHAT STARTED OUT AS A SMALL HOLE, AFTER A FEW ATTEMPTS AT THE SHOP, HAS NOW BECOME LARGER. I CHECKED WITH THE LOCAL FORD DEALER ABOUT A RECALL, THERE WAS NONE. I'VE WORKED AS A MECHANIC FOR MANY YEARS, AND HAVE NEVER SEEN THIS HAPPEN BEFORE, I HAVE A FEW THEORIES ON THE SUBJECT, POSSIBLY AN OVER TORQUED GEARBOX AND/OR A VERY WEAK FRAME. BUT NEVERTHELESS FORD SHOULD RECALL THESE VEHICLES AND MAKE THE NECESSARY REPAIRS BEFORE SOMEONE IS SERIOUSLY INJURED OR BECOMES A FATALITY. BECAUSE THIS DEFECT COULD HAPPEN AT ANY GIVEN TIME AND WITHOUT WARNING.
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FUEL SYSTEM, GASOLINE | 1/4/2011 - CHARLOTTE, NC
TL CONTACT OWNS A 1994 FORD E-150. THE CONTACT STATED THAT FUEL BEGAN TO LEAK FROM UNDER THE VEHICLE WHILE HE WAS FUELING THE VEHICLE. THE FUEL CONTINUED TO LEAK UNTIL THE TANK WAS 1/3 FULL AND IT STOPPED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.
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UNKNOWN OR OTHER | 12/16/2009 - WALLA WALLA , WA
I'M HAVING A DIFFICULT TIME GETTING RECALLS DONE AT THE LOCAL FORD DEALER. I CALLED LAST WEEK TO SCHEDULE A TIME TO GET FIXED AND THEY TOLD ME TO BRING IT IN ANYTIME NEXT WEEK AFTER TUESDAY. I DID JUST THAT AND THEY TOLD ME THEY STOPPED DOING RECALLS FOR NOW. WE DON'T HAVE ANY OTHER OPTIONS OTHER THEN TAKING OUT OF TOWN AN 1 HOUR AWAY.
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SERVICE BRAKES, HYDRAULIC | 7/14/2008 - BALDWIN, NY
TL CONTACT OWNS A 1994 FORD E-150 ECONOLINE. THE CONTACT STATED THAT THE ABS LIGHT WAS FLASHING AND THE BRAKE FLUID WAS VERY LOW. IN ADDITION, THE SPEED CONTROL LIGHT BEGAN FLASHING AND FAILED WHILE DRIVING 25 MPH. THE GEAR WOULD NOT SHIFT OUT OF PARK WHEN THE VEHICLE WAS STARTED, AND THE ODOMETER AND SPEEDOMETER STOPPED WORKING. THE MECHANIC STATED THAT THE VEHICLE NEED BRAKE FLUID AND THAT THE SPEED CONTROL FAILED DUE TO DEFECTIVE BRAKES. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT $110 FOR OVERAGE DIAGNOSTIC TESTING WHILE REPAIRING THE VEHICLE UNDER RECALL. THE CONTACT HAS HANDICAPPED TRIPLETS AND THE BRAKES AND SPEED CONTROL ARE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/18/08 THE VEHICLE ALSO HAD AN ELECTRICAL SHORT. UPDATED 08/19/08
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ELECTRICAL SYSTEM | 7/14/2008 - BALDWIN, NY
TL CONTACT OWNS A 1994 FORD E-150 ECONOLINE. THE CONTACT STATED THAT THE ABS LIGHT WAS FLASHING AND THE BRAKE FLUID WAS VERY LOW. IN ADDITION, THE SPEED CONTROL LIGHT BEGAN FLASHING AND FAILED WHILE DRIVING 25 MPH. THE GEAR WOULD NOT SHIFT OUT OF PARK WHEN THE VEHICLE WAS STARTED, AND THE ODOMETER AND SPEEDOMETER STOPPED WORKING. THE MECHANIC STATED THAT THE VEHICLE NEED BRAKE FLUID AND THAT THE SPEED CONTROL FAILED DUE TO DEFECTIVE BRAKES. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT $110 FOR OVERAGE DIAGNOSTIC TESTING WHILE REPAIRING THE VEHICLE UNDER RECALL. THE CONTACT HAS HANDICAPPED TRIPLETS AND THE BRAKES AND SPEED CONTROL ARE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/18/08 THE VEHICLE ALSO HAD AN ELECTRICAL SHORT. UPDATED 08/19/08
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VEHICLE SPEED CONTROL | 7/14/2008 - BALDWIN, NY
TL CONTACT OWNS A 1994 FORD E-150 ECONOLINE. THE CONTACT STATED THAT THE ABS LIGHT WAS FLASHING AND THE BRAKE FLUID WAS VERY LOW. IN ADDITION, THE SPEED CONTROL LIGHT BEGAN FLASHING AND FAILED WHILE DRIVING 25 MPH. THE GEAR WOULD NOT SHIFT OUT OF PARK WHEN THE VEHICLE WAS STARTED, AND THE ODOMETER AND SPEEDOMETER STOPPED WORKING. THE MECHANIC STATED THAT THE VEHICLE NEED BRAKE FLUID AND THAT THE SPEED CONTROL FAILED DUE TO DEFECTIVE BRAKES. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT $110 FOR OVERAGE DIAGNOSTIC TESTING WHILE REPAIRING THE VEHICLE UNDER RECALL. THE CONTACT HAS HANDICAPPED TRIPLETS AND THE BRAKES AND SPEED CONTROL ARE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/18/08 THE VEHICLE ALSO HAD AN ELECTRICAL SHORT. UPDATED 08/19/08
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SERVICE BRAKES, HYDRAULIC: ANTILOCK | 7/14/2008 - BALDWIN, NY
TL CONTACT OWNS A 1994 FORD E-150 ECONOLINE. THE CONTACT STATED THAT THE ABS LIGHT WAS FLASHING AND THE BRAKE FLUID WAS VERY LOW. IN ADDITION, THE SPEED CONTROL LIGHT BEGAN FLASHING AND FAILED WHILE DRIVING 25 MPH. THE GEAR WOULD NOT SHIFT OUT OF PARK WHEN THE VEHICLE WAS STARTED, AND THE ODOMETER AND SPEEDOMETER STOPPED WORKING. THE MECHANIC STATED THAT THE VEHICLE NEED BRAKE FLUID AND THAT THE SPEED CONTROL FAILED DUE TO DEFECTIVE BRAKES. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT $110 FOR OVERAGE DIAGNOSTIC TESTING WHILE REPAIRING THE VEHICLE UNDER RECALL. THE CONTACT HAS HANDICAPPED TRIPLETS AND THE BRAKES AND SPEED CONTROL ARE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/18/08 THE VEHICLE ALSO HAD AN ELECTRICAL SHORT. UPDATED 08/19/08
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ELECTRICAL SYSTEM: INSTRUMENT PANEL | 7/14/2008 - BALDWIN, NY
TL CONTACT OWNS A 1994 FORD E-150 ECONOLINE. THE CONTACT STATED THAT THE ABS LIGHT WAS FLASHING AND THE BRAKE FLUID WAS VERY LOW. IN ADDITION, THE SPEED CONTROL LIGHT BEGAN FLASHING AND FAILED WHILE DRIVING 25 MPH. THE GEAR WOULD NOT SHIFT OUT OF PARK WHEN THE VEHICLE WAS STARTED, AND THE ODOMETER AND SPEEDOMETER STOPPED WORKING. THE MECHANIC STATED THAT THE VEHICLE NEED BRAKE FLUID AND THAT THE SPEED CONTROL FAILED DUE TO DEFECTIVE BRAKES. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT $110 FOR OVERAGE DIAGNOSTIC TESTING WHILE REPAIRING THE VEHICLE UNDER RECALL. THE CONTACT HAS HANDICAPPED TRIPLETS AND THE BRAKES AND SPEED CONTROL ARE A SAFETY ISSUE. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/18/08 THE VEHICLE ALSO HAD AN ELECTRICAL SHORT. UPDATED 08/19/08
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