| Complaint | Description |
SEAT BELTS | 4/21/2013 - KENSINGTON, MD
DRIVERS SIDE SEAT BELT NO LONGER LATCHES. RELEASE BUTTON DOES NOT RETURN TO NORMAL POSITION.
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VEHICLE SPEED CONTROL | 3/15/2013 - RICHMOND, IN
THE VEHICLE BEGAN HESITATING DURING TAKEOFF, ALLOWING THE ENGINE TO EXPERIENCE HIGH RPM'S BUT VERY LITTLE ACCELERATION. THE VEHICLE THEN BEGAN TO NOT FALL INTO 1ST GEAR, WHEN YOU SHIFTED THE CAR INTO DRIVE FROM PARK THE VEHICLE WOULD HESITATE FOR ABOUT 4 SECONDS THEN LURCH HEAVILY, THE VEHICLE ALSO DOES THIS AT EVERY STOP, AFTER YOU MAKE A COMPLETE STOP AND PRECEDE TO ATTEMPT TO DRIVE AGAIN THE VEHICLE WILL RPM AS YOU PUSH THE ACCELERATOR BUT WON'T MOVE FOR ABOUT 4 SECONDS, AFTER THE 4 SECONDS THE VEHICLE LURCHES FORWARD HEAVILY AND SPINS BOTH REAR TIRES.
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POWER TRAIN | 3/15/2013 - RICHMOND, IN
THE VEHICLE BEGAN HESITATING DURING TAKEOFF, ALLOWING THE ENGINE TO EXPERIENCE HIGH RPM'S BUT VERY LITTLE ACCELERATION. THE VEHICLE THEN BEGAN TO NOT FALL INTO 1ST GEAR, WHEN YOU SHIFTED THE CAR INTO DRIVE FROM PARK THE VEHICLE WOULD HESITATE FOR ABOUT 4 SECONDS THEN LURCH HEAVILY, THE VEHICLE ALSO DOES THIS AT EVERY STOP, AFTER YOU MAKE A COMPLETE STOP AND PRECEDE TO ATTEMPT TO DRIVE AGAIN THE VEHICLE WILL RPM AS YOU PUSH THE ACCELERATOR BUT WON'T MOVE FOR ABOUT 4 SECONDS, AFTER THE 4 SECONDS THE VEHICLE LURCHES FORWARD HEAVILY AND SPINS BOTH REAR TIRES.
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SEAT BELTS | 3/10/2013 - UPLAND, CA
MY DRIVER'S SIDE SEAT BUCKLE STOPPED LATCHING.
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SUSPENSION | 12/20/2012 - KIHEI, HI
I REPLACED THE FRONT HUB ASSEMBLIES IN DECEMBER 2011 WITH PARTS PURCHASED FROM AUTOPARTSMIDWEST.COM. ON DECEMBER 18, 2012, THE LEFT HUB ASSEMBLY FAILED AND THE WHEEL CAME OFF. THE OUTER PORTION OF THE BALL BEARING RACE CAME OFF THE SPLINED HUB. I WAS GOING VERY SLOWLY AT THE TIME THE FAILURE OCCURRED AND THERE WAS NO INJURY OR DAMAGE OTHER THAN TO THE HUB ASSEMBLY, CALIPER BRACKET AND SOME OTHER BRAKE PARTS. THE TOTAL COST OF REPAIR PARTS NOT INCLUDING LABOR IS ABOUT $500. I HAVE NO KNOWLEDGE OF THE MANUFACTURER OF THE HUB ASSEMBLY. IT SHOULD BE REASONABLE TO EXPECT A CRITICAL PART LIKE A HUB ASSEMBLY TO LAST MORE THAN ABOUT 6000 MILES. IF THE HUB ASSEMBLY HAD COME APART TWO MINUTES OR A HALF MILE EARLIER, I MIGHT NOT BE FILING THIS REPORT. I HAVE ASKED AUTOPARTSMIDWEST TO REFUND THE PURCHASE PRICE OF THE DEFECTUVE HUB ASSEMBLIES AS WELL AS THE COST OF REPLACEMENT PARTS. THE SALE OF DANGEROUSLY DEFECTIVE PARTS BY AUTOPARTSMIDWEST AND OTHER ON LINE SELLER MUST STOP. IT IS IMPOSSIBLE TO INSPECT SOMETHING LIKE A HUB ASSEMBLY TO VERIFY ITS QUALITY. BUYERS MUST DEPEND ON THE SELLER AND MANUFACTURER TO PROVIDE SAFE CAR PARTS.
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POWER TRAIN | 12/20/2012 - KIHEI, HI
I REPLACED THE FRONT HUB ASSEMBLIES IN DECEMBER 2011 WITH PARTS PURCHASED FROM AUTOPARTSMIDWEST.COM. ON DECEMBER 18, 2012, THE LEFT HUB ASSEMBLY FAILED AND THE WHEEL CAME OFF. THE OUTER PORTION OF THE BALL BEARING RACE CAME OFF THE SPLINED HUB. I WAS GOING VERY SLOWLY AT THE TIME THE FAILURE OCCURRED AND THERE WAS NO INJURY OR DAMAGE OTHER THAN TO THE HUB ASSEMBLY, CALIPER BRACKET AND SOME OTHER BRAKE PARTS. THE TOTAL COST OF REPAIR PARTS NOT INCLUDING LABOR IS ABOUT $500. I HAVE NO KNOWLEDGE OF THE MANUFACTURER OF THE HUB ASSEMBLY. IT SHOULD BE REASONABLE TO EXPECT A CRITICAL PART LIKE A HUB ASSEMBLY TO LAST MORE THAN ABOUT 6000 MILES. IF THE HUB ASSEMBLY HAD COME APART TWO MINUTES OR A HALF MILE EARLIER, I MIGHT NOT BE FILING THIS REPORT. I HAVE ASKED AUTOPARTSMIDWEST TO REFUND THE PURCHASE PRICE OF THE DEFECTUVE HUB ASSEMBLIES AS WELL AS THE COST OF REPLACEMENT PARTS. THE SALE OF DANGEROUSLY DEFECTIVE PARTS BY AUTOPARTSMIDWEST AND OTHER ON LINE SELLER MUST STOP. IT IS IMPOSSIBLE TO INSPECT SOMETHING LIKE A HUB ASSEMBLY TO VERIFY ITS QUALITY. BUYERS MUST DEPEND ON THE SELLER AND MANUFACTURER TO PROVIDE SAFE CAR PARTS.
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SEAT BELTS | 12/12/2012 - CARMICHAEL, CA
THE DRIVER SIDE SEAT BELT NO LONGER LOCKS. THE CAR HAS NEVER BEEN IN ACCIDENT AND I FEEL THAT THIS PROBLEM NEEDS TO BE ADDRESSED AS I AM NOT THE ONLY ONE WITH THIS PROBLEM.
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SEATS | 9/5/2012 - SAN JOSE, CA
NOTICED THAT THE RECLINER HANDLE WAS BENT ON THE DRIVERS SIDE. THE NEXT TIME I WENT TO RECLINE THE SEAT THE HANDLE BROKE OFF AT THE RIVET POINT. COMMON PROBLEM ACCORDING TO THE DEALER. THE PART CAN ONLY BE BOUGHT FROM FORD AND THE COST IS $100. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM FOR A LATER YEAR EXPLORER. DEALER SAID THE NEW PART IS MORE HEAVY DUTY AND MADE TO REPLACE THE STOCK VERSION THAT WAS LIGHT DUTY. NO RECALL WAS ISSUED AND THEY HAVE STOPPED MAKING THE PART.
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STRUCTURE | 9/5/2012 - SAN JOSE, CA
NOTICED THAT THE RECLINER HANDLE WAS BENT ON THE DRIVERS SIDE. THE NEXT TIME I WENT TO RECLINE THE SEAT THE HANDLE BROKE OFF AT THE RIVET POINT. COMMON PROBLEM ACCORDING TO THE DEALER. THE PART CAN ONLY BE BOUGHT FROM FORD AND THE COST IS $100. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM FOR A LATER YEAR EXPLORER. DEALER SAID THE NEW PART IS MORE HEAVY DUTY AND MADE TO REPLACE THE STOCK VERSION THAT WAS LIGHT DUTY. NO RECALL WAS ISSUED AND THEY HAVE STOPPED MAKING THE PART.
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SEAT BELTS | 4/23/2012 - GREENSBORO, NC
THE CONTACT OWNS A 1996 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT CLASP COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 6/4/12
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