| Complaint | Description |
ENGINE AND ENGINE COOLING | 8/7/2014 - BENTON, AR
2003 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ELECTRICAL PROBLEMS AND ENGINE COMPARTMENT FIRE. THE CONSUMER STATED WHILE DRIVING, THE ENGINE BEGAN TO OVERHEAT.
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ELECTRICAL SYSTEM | 8/7/2014 - BENTON, AR
2003 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ELECTRICAL PROBLEMS AND ENGINE COMPARTMENT FIRE. THE CONSUMER STATED WHILE DRIVING, THE ENGINE BEGAN TO OVERHEAT.
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STEERING | 7/22/2014 - EAST HAVEN, CT
JUST HAD AN OIL CHANGE DONE TO VEHICLE ON 7/15/2014 DURING THE WEEK DRIVING TO WORK FRIDAY 7/18/2014 I LOST SOME OF MY STEERING THE TIRES SQUEAK ON THE TURNS UNDERNEATH ON THE RIGHT SIDE FRAME ROTTED AT THE STABILIZER,BOLTS.PICTURES TAKEN . .
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WHEELS | 7/22/2014 - EAST HAVEN, CT
JUST HAD AN OIL CHANGE DONE TO VEHICLE ON 7/15/2014 DURING THE WEEK DRIVING TO WORK FRIDAY 7/18/2014 I LOST SOME OF MY STEERING THE TIRES SQUEAK ON THE TURNS UNDERNEATH ON THE RIGHT SIDE FRAME ROTTED AT THE STABILIZER,BOLTS.PICTURES TAKEN . .
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SUSPENSION | 7/8/2014 - BLOOMINGBURG , NY
I CALLED HYUNDAI AFTER HAVING AN ISSUE WITH MY REAR TIRE AND JUST PURCHASING 4 BRAND NEW TIRES. THE REAR OF THE VEHICLE LOOKED BENT AND AFTER NOT UNDERSTANDING WHY IT APPEARED THIS WAY I LOOKED UP RECALLS. I WAS GIVEN A RECALL CHAMPAGNE #090 BY HYUNDAI AND TOLD MY VEHICLE WAS COVED FOR REPAIR. I BROUGHT THE VEHICLE (UNSAFELY) DROVE IT 10-15 MPH TO THE LOCATION TO HAVE IT REPAIRED. APPROXIMATELY A MONTH LATE THE DEALER CONTACTS ME AND SAYS THAT MY VEHICLE IS READY FOR PICK UP. I ASK MORE QUESTIONS ABOUT IT AND FIND OUT THAT THEY DID THE FRONT FRAME OF THE VEHICLE AND NEVER EVEN LOOKED AT THE BACK! THE DEALER CLAIMS THE CHAMPAGNE # 090 IS FOR THE FRONT AND THE BACK FRAME IS NOT COVERED. I WENT BACK AND FORTH BETWEEN HYUNDAI AND THE DEALER AND I WAS TOLD BY HYUNDAI IT WAS COVERED BUT THEY NEVER CALLED THE DEALER DIRECTLY. I WAS THEN TOLD BY HYUNDAI I HAD TO WAIT FOR THE REGIONAL OFFICE TO CONTACT ME. I LITERALLY WAITED TILL DECEMBER 16. 2013 AND STILL ENDED UP WITH NO HELP FROM HYUNDAI. I DID RESEARCH AND EVEN BEING TOLD AFTERWARDS THAT HYUNDAI GAVE ME A INCORRECT CHAMPAGNE # I STILL SHOULD OF HAD THE REAR SUB FRAME REPAIRED AND ANY PARTS WHICH IT CAUSED OTHER DAMAGES, FOR EXAMPLE; THE BUSHINGS AND A NEW REAR TIRE. I ALSO HAVE PROOF THAT ALL 2003 HYUNDAI SANTAFE VEHICLES MADE FROM JAN 2003 THROUGH JUNE 2003, WHICH COVERS MY VEHICLE. ANY HELP FROM YOUR COMPANY IS MUCH APPRECIATED SINCE MY TWIN BOYS WHO ARE IN COLLEGE WAS USING THIS VEHICLE.
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UNKNOWN OR OTHER | 7/8/2014 - BLOOMINGBURG , NY
I CALLED HYUNDAI AFTER HAVING AN ISSUE WITH MY REAR TIRE AND JUST PURCHASING 4 BRAND NEW TIRES. THE REAR OF THE VEHICLE LOOKED BENT AND AFTER NOT UNDERSTANDING WHY IT APPEARED THIS WAY I LOOKED UP RECALLS. I WAS GIVEN A RECALL CHAMPAGNE #090 BY HYUNDAI AND TOLD MY VEHICLE WAS COVED FOR REPAIR. I BROUGHT THE VEHICLE (UNSAFELY) DROVE IT 10-15 MPH TO THE LOCATION TO HAVE IT REPAIRED. APPROXIMATELY A MONTH LATE THE DEALER CONTACTS ME AND SAYS THAT MY VEHICLE IS READY FOR PICK UP. I ASK MORE QUESTIONS ABOUT IT AND FIND OUT THAT THEY DID THE FRONT FRAME OF THE VEHICLE AND NEVER EVEN LOOKED AT THE BACK! THE DEALER CLAIMS THE CHAMPAGNE # 090 IS FOR THE FRONT AND THE BACK FRAME IS NOT COVERED. I WENT BACK AND FORTH BETWEEN HYUNDAI AND THE DEALER AND I WAS TOLD BY HYUNDAI IT WAS COVERED BUT THEY NEVER CALLED THE DEALER DIRECTLY. I WAS THEN TOLD BY HYUNDAI I HAD TO WAIT FOR THE REGIONAL OFFICE TO CONTACT ME. I LITERALLY WAITED TILL DECEMBER 16. 2013 AND STILL ENDED UP WITH NO HELP FROM HYUNDAI. I DID RESEARCH AND EVEN BEING TOLD AFTERWARDS THAT HYUNDAI GAVE ME A INCORRECT CHAMPAGNE # I STILL SHOULD OF HAD THE REAR SUB FRAME REPAIRED AND ANY PARTS WHICH IT CAUSED OTHER DAMAGES, FOR EXAMPLE; THE BUSHINGS AND A NEW REAR TIRE. I ALSO HAVE PROOF THAT ALL 2003 HYUNDAI SANTAFE VEHICLES MADE FROM JAN 2003 THROUGH JUNE 2003, WHICH COVERS MY VEHICLE. ANY HELP FROM YOUR COMPANY IS MUCH APPRECIATED SINCE MY TWIN BOYS WHO ARE IN COLLEGE WAS USING THIS VEHICLE.
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STEERING | 7/8/2014 - BLOOMINGBURG , NY
I CALLED HYUNDAI AFTER HAVING AN ISSUE WITH MY REAR TIRE AND JUST PURCHASING 4 BRAND NEW TIRES. THE REAR OF THE VEHICLE LOOKED BENT AND AFTER NOT UNDERSTANDING WHY IT APPEARED THIS WAY I LOOKED UP RECALLS. I WAS GIVEN A RECALL CHAMPAGNE #090 BY HYUNDAI AND TOLD MY VEHICLE WAS COVED FOR REPAIR. I BROUGHT THE VEHICLE (UNSAFELY) DROVE IT 10-15 MPH TO THE LOCATION TO HAVE IT REPAIRED. APPROXIMATELY A MONTH LATE THE DEALER CONTACTS ME AND SAYS THAT MY VEHICLE IS READY FOR PICK UP. I ASK MORE QUESTIONS ABOUT IT AND FIND OUT THAT THEY DID THE FRONT FRAME OF THE VEHICLE AND NEVER EVEN LOOKED AT THE BACK! THE DEALER CLAIMS THE CHAMPAGNE # 090 IS FOR THE FRONT AND THE BACK FRAME IS NOT COVERED. I WENT BACK AND FORTH BETWEEN HYUNDAI AND THE DEALER AND I WAS TOLD BY HYUNDAI IT WAS COVERED BUT THEY NEVER CALLED THE DEALER DIRECTLY. I WAS THEN TOLD BY HYUNDAI I HAD TO WAIT FOR THE REGIONAL OFFICE TO CONTACT ME. I LITERALLY WAITED TILL DECEMBER 16. 2013 AND STILL ENDED UP WITH NO HELP FROM HYUNDAI. I DID RESEARCH AND EVEN BEING TOLD AFTERWARDS THAT HYUNDAI GAVE ME A INCORRECT CHAMPAGNE # I STILL SHOULD OF HAD THE REAR SUB FRAME REPAIRED AND ANY PARTS WHICH IT CAUSED OTHER DAMAGES, FOR EXAMPLE; THE BUSHINGS AND A NEW REAR TIRE. I ALSO HAVE PROOF THAT ALL 2003 HYUNDAI SANTAFE VEHICLES MADE FROM JAN 2003 THROUGH JUNE 2003, WHICH COVERS MY VEHICLE. ANY HELP FROM YOUR COMPANY IS MUCH APPRECIATED SINCE MY TWIN BOYS WHO ARE IN COLLEGE WAS USING THIS VEHICLE.
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FUEL SYSTEM, GASOLINE | 6/20/2014 - WESTFIELD, MA
KEPT SMELLING GAS IN THE CAR, BROUGHT IT TO DEALER. THEY SAID GAS TANK RUSTED AND NEEDS TO BE REPLACED. SHORTLY THEREAFTER, GAS STARTED LEAKING OUT. CALLED HYUNDAI AND THEY SAID NOTHING THEY COULD DO, SORRY, ETC. WARRANTY IS UP. THIS IS THE SECOND RUST PROBLEM WITH CAR. WHEN I BROUGHT IT IN FOR SUBFRAME RECALL, CAR WAS UNSAFE TO DRIVE. ALSO HAD FRONT END FIXED BECAUSE OF LEAKING STRUTS. I FEEL THAT A RUSTED GAS TANK IS NOT NORMAL WEAR AND TEAR AND IS DUE TO A DEFECT. NOW THE CAR IS AGAIN UNSAFE TO DRIVE, SITTING IN MY DRIVEWAY LEAKING GAS.
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VEHICLE SPEED CONTROL | 5/16/2014 - OAKLAND, CA
THE ACCELERATOR PEDAL POSITION SENSOR HAD JUST BEEN REPLACED. THREE BLOCKS FROM THE MECHANIC, WHILE STOPPED AT A RED LIGHT, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE BRAKE PEDAL WAS APPLIED TO NO AVAIL. THE E-BRAKE WAS APPLIED. VEHICLE KEPT LURCHING FORWARD AGAINST THE RESTRAINT, THEN DIED. TEN MINUTES LATER, VEHICLE STARTED AND WAS RETURNED TO MECHANIC TO AVOID ACCIDENT OR INJURY. NO CAUSE HAS YET BEEN FOUND. APPROXIMATE MILEAGE WAS 95,000.
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POWER TRAIN | 5/7/2014 - PORT ORANGE, FL
THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN IGNITION KEY WAS REMOVED, THE ENGINE WOULD NOT SHUT OFF. THE GEAR WAS IN PARK BUT THE VEHICLE CONTINUED TO SLOWLY MOVE FORWARD. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC, WHO STATED THAT THE IGNITION PIN CONTROLLER NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 197,000. UPDATED 7/7/14 UPDATED 07/14/2014
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