Steering Problem on the 2007 BUICK LACROSSE
Car problem(s) with the 2007 BUICK LACROSSE.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Steering
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Oct 19, 2016 - Essex, MD - Steering
WHILE MAKING A RIGHT HAND TURN I HEARD A POP NOISE SIMULTANEOUSLY VEHICLE DIPPED HARSHLY WITH THE HANDLING AND STEERING CONTROL COMPROMISED. AFTER INSPECTION THE FRACTURED AND BROKEN SWAY BAR WAS DISCOVERED. SWAY BAR ENDS CRACKED BOTH SIDES WITH RIGHT SIDE COMPLETELY SEVERED. CAR WAS USED IN NORMAL DRIVING CONDITIONS-MECHANIC SUGGESTED I REPORT THIS SAFETY ISSUE BECAUSE THIS SHOULD NOT HAPPEN.
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Jul 05, 2016 - Lincoln, NE - Steering
THE STEERING IS ALMOST IMPOSSIBLE TO TURN AT SLOW SPEED OR IDLE. IT HAS 64,000 MILES ON IT. PLEASE HELP, IT'S NOT A SAFE CARE TO BE DRIVING AND AS MANY OF THE SAME PROBLEMS OTHERS HAVE WITH THE SAME YEAR AND SUPPOSEDLY FIXED BY BUICK IN 2008 I THINK THEY NEED TO UPGRADE OUR STEERING GEAR.
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Jun 09, 2016 - North Conway, NH - Steering
CONTROL ARM BUSHING FAILED, CAUSING THE CONTROL ARM TO GRIND INTO THE SUB FRAME OF THE CAR. THE SUB FRAME IS ALUMINUM AND WAS DAMAGED VERY QUICKLY. THIS ISSUE GAVE NO INDICATION AND ONLY BECAME APPARENT UNDER VISUAL INSPECTION WHILE THE CAR WAS BEING SERVICED FOR ANOTHER COMPLAINT. THE SUB FRAME COULD FAIL COMPLETELY CAUSING STEERING SUSPENSION AND BRAKES TO FAIL.
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Dec 22, 2015 - Naples, FL - Steering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16
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Dec 17, 2015 - Houston, TX - Steering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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Oct 01, 2015 - Hamden, CT - Steering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTS CAUSED THE VEHICLE TO EMIT AN ABNORMAL NOISE. IN ADDITION, THE STEERING WAS ABNORMAL ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING OR PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
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Mar 29, 2015 - Pequannock, NJ - Steering
ORIGINAL OWNER OF A 2007 BUICK LACROSSE CXL. POWER STEERING PUMP FAILURE AT AROUND 85,000 MILES. POWER STEERING PUMP FAILED BECAUSE OF LEAKING HOSES. PRIMARY REASON FOR LEAK IS DUE TO LINES INCORRECTLY CRIMPED AROUND THE METAL LINE THAT ADHERES TO RUBBER HOSE. LINES CANNOT WITHSTAND PRESSURE AND START LEAKING INTERMITTENTLY UNTIL THEY COMPLETELY FAIL. I HAVE REPLACED POWER STEERING PUMP AND RACK AND PINION DUE TO FAULTY LINES DAMAGING THE WHOLE SYSTEM. I HAVE SEEN MANY INSTANCES ONLINE ABOUT PEOPLE HAVING TO REPLACE A COUPLE MONTHS LATER AFTER INITIAL REPLACEMENT. THIS IS A MANUFACTURERS DEFECT OF POWER STEERING LINES THAT ARE OUT ON THE MARKET. ANOTHER ISSUE IS THE CLUNKING SOUND THAT IS COMING FROM THE STEERING COLUMN.
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Jun 15, 2013 - Lakeland, FL - Steering
WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHTS WILL REFUSE TO WORK ON AN INTERMITTENT BASIS. THE DEALERSHIP WILL NOT FIX IT. THE DASH READS HEADLIGHTS SUGGESTED BUT THEY WILL NOT COME ON. I CAN USE THE DIMMER ON THE STEERING COLUMN AND THE BRIGHT LIGHTS WILL WORK, BUT DRIVING WITH BRIGHT LIGHTS INTO ONCOMING TRAFFIC IS DANGEROUS. I NEED TO HAVE A DEALER FIX THIS PROBLEM. I TOOK THE CAR THROUGH A CAR WASH FOR THE FIRST TIME THE OTHER DAY AND THE LIGHTS HAVE BEEN ACTING UP AGAIN. PLEASE HAVE SOMEONE CONTACT ME AND AUTHORIZE REPAIRS AT THE DEALERSHIP. I AM AFRAID TO DRIVE EVEN A SHORT DISTANCE AT NIGHT NOT KNOWING WHEN MY HEADLIGHTS WILL SUDDENLY GO OUT AGAIN. IT HAS HAPPENED SEVERAL TIMES NOW. IT REALLY SCARES ME AND CONCERNS ME THAT A DEALERSHIP WOULD NOT REPAIR THE PROBLEM. UPDATED 09/10/13 THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE STEERING, A SQUEAKING NOISE COMING FROM THE DASH AREA, AND WATER WOULD DRIP THROUGH THE TOP DOOR, EVERY TIME IT RAINED. ALSO, THERE WAS A VIBRATION ISSUE, SO THE DEALER REPLACED THE TIRES, BUT IT DIDN'T RESOLVE THE ISSUE.
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Nov 17, 2012 - Frisco, TX - Steering
I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLEM FOR THESE YEARS. THERE DOESN'T APPEAR TO BE ANY SORT OF RECALL, OR LEAST I DON'T SEE ANY ON LINE AND I HAVE NOT BEEN NOTIFIED. THE DEALERSHIP WANTS $250 TO REPLACE THE NEEDED PARTS.
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May 26, 2012 - Inver Grove Heights, MN - Steering
POWER STEERING UNIT SPRUNG A LEAK FROM THE CASING WHERE A HOLE WAS OBSERVED. WE HAD TO REPLACE THE ENTIRE POWER STEERING UNIT JUST 3,000 MILES OUT OF WARRANTY.
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May 16, 2012 - Lakeland, FL - Steering
NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.
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Apr 27, 2012 - Dracut, MA - Steering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE CXS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A ROUGHNESS IN THE STEERING SHAFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING SHAFT WAS LOOSE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,367. UPDATED 6/4/12 THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT WAS REPLACED ON 03/2/12
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Mar 10, 2012 - Peru, IL - Steering
HIGH PRESSURE POWER STEERING HOSE BEGAN LEAKING RESULTING IN LOSS OF POWER STEERING FLUID. WHICH COULD RESULT IN LOSS OF POWER STEERING.
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Apr 08, 2011 - Granite City, IL - Steering
ROUTINE DRIVING. AFTER MAKING A LEFT HAND TURN AT A TRAFFIC SIGNAL THE POWER STEERING STOPPED WORKING. THIS MADE THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THE O RING HAD BLOWN OUT OF THE POWER STEERING HOSE LEADING TO THE PUMP.
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Apr 09, 2010 - Baton Rouge, LA - Steering
2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.
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May 31, 2009 - Fairport Harbor, OH - Steering
I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077.
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Jan 17, 2009 - Manchester, NJ - Steering
STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY.
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Oct 29, 2007 - Rochester, NY - Steering
BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING INTERMEDIATE SHAFT - BUT I HAD TO GO BACK BECAUSE THE DEALER DID NOT DO FRONT END ALIGNMENT AFTER REPLACING THE STEERING SHAFT "NOT NECESSARY - IT'S NOT THE STANDARD PRACTICE WITH THE JOB" WHEN THEY FINALLY PUT IN ON THE MACHINE, IT WAS OUT OF TOE BY .18 DEGREES. I AM STILL WORKING ON GETTING THE BRAKES FIXED. LAST TIME THEY TURNED THEM DUE TO "HARD SPOTS". WHEN I GO BACK FOR THE INSPECTION IN NOV. I HAVE TO HAVE THEM WORK ON THEM AGAIN. THIS TIME I WILL FIGHT TO HAVE THE ROTORS REPLACED AS I AM TERRIFIED THAT I WON'T STOP WHEN I APPLY MY BRAKES BECAUSE THE PULSATING HAS GOTTEN THAT BAD.
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Oct 24, 2007 - Floral Park , NY - Hydraulic Power Assist System
TL CONTACT OWNS A 2007 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO MAKE A WIDE TURN. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS PARKED AND LATER TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 437.
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