| Complaint | Description |
POWER TRAIN | 9/26/2018 - SNOWHILL, NC
THE CONTACT OWNS A 2008 DODGE AVENGER. WHILE THE VEHICLE WAS STATIONARY, IT BECAME STUCK IN THE PARK POSITION. EAST CAROLINA CHRYSLER DODGE JEEP RAM FIAT (3401 S MEMORIAL DR, GREENVILLE, NORTH CAROLINA 27834, (888) 848-5262) REPAIRED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
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ENGINE | 7/26/2018 - MOONACHIE, NJ
THE CONTACT OWNS A 2008 DODGE AVENGER. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND THE ANTI-THEFT IMMOBILIZER WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE DEALER (TETERBORO CHRYSLER JEEP DODGE RAM, 469 ROUTE 46, LITTLE FERRY, NJ 7643, (877)-215-5760) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.
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WHEELS | 7/17/2018 - LANCASTER, CA
TODAY IS JULY 17, 2018. I DISCOVERED THERE WERE 6 RECALLS ON THE 2008 DODGE AVENGER I PURCHASED A MONTH AND A HALF AGO, BUT THE DEALER NEVER BOTHERED TO DISCLOSE ANY OF THIS INFORMATION TO ME. WHEN I ASKED WHY THE SENSOR LIGHT WAS ON I WAS TOLD IT WAS NOTHING IMPORTANT, JUST THE AIR PRESSURE ON THE TIRES DUE TO LEAKAGE, AND ALL IT NEEDED WAS A CAP ON THE VALVE STEM. THE CAPS ON THE VALVE STEMS OF TWO WHEELS WERE REPLACED BUT THE LIGHT STAYED ON. A FEW DAYS AFTER THE PURCHASE, I WAS DRIVING ABOUT 66 MPH WHEN THE CAR STARTED JERKING AS IF THE FUEL WAS GASPING; IT SCARED ME TO DEATH! TWO WEEKS AFTER THE PURCHASE, THE ENGINE LIGHT CAME ON WHILE I WAS DRIVING ON THE FREEWAY, AND WOULDN'T GO OFF; THE CAR MUST BE TAKEN IN FOR DIAGNOSTIC WHICH I'M TOLD WILL COST ALMOST $100 TO FIND OUT WHY THE ENGINE LIGHT WAS ON. I'M AFRAID TO DRIVE IT WITH THE ENGINE LIGHT ON AND THE OTHER LIGHT BLINKING, SO THE CAR WILL JUST SET IN THE PARKING AREA UNTIL I CAN RAISE ENOUGH MONEY TO PAY FOR THE $250 DEDUCTIBLE ON THE EXTENDED WARRANTY I PURCHASED FOR $1,500, AND THE PROBLEM MAY NOT EVEN BE COVERED BY THE WARRANTY. ALSO, FIRST THE DEALER SOLD ME THE CAR WITHOUT A KEY FOB WHICH I KNEW NOTHING ABOUT IT UNTIL THE HORN STARTED HONKING AND LIGHTS STARTED FLASHING WHEN I UNLOCKED THE DOOR TO GET BACK INTO THE CAR A COUPLE OF DAYS AFTER THE PURCHASE. THE SALES PERSON TOLD ME I COULD GET ONE MADE AT A DISCOUNT, BUT WHEN I WENT BACK TO PURCHASE IT I WAS TOLD I WAS MISTAKEN. AFTER SHOPPING AROUND IT COST ME OVER $100 TO GET ONE MADE (THOUGH THE DEALER WOULD HAVE CHARGED ME OVER $200.)
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ENGINE | 7/17/2018 - LANCASTER, CA
TODAY IS JULY 17, 2018. I DISCOVERED THERE WERE 6 RECALLS ON THE 2008 DODGE AVENGER I PURCHASED A MONTH AND A HALF AGO, BUT THE DEALER NEVER BOTHERED TO DISCLOSE ANY OF THIS INFORMATION TO ME. WHEN I ASKED WHY THE SENSOR LIGHT WAS ON I WAS TOLD IT WAS NOTHING IMPORTANT, JUST THE AIR PRESSURE ON THE TIRES DUE TO LEAKAGE, AND ALL IT NEEDED WAS A CAP ON THE VALVE STEM. THE CAPS ON THE VALVE STEMS OF TWO WHEELS WERE REPLACED BUT THE LIGHT STAYED ON. A FEW DAYS AFTER THE PURCHASE, I WAS DRIVING ABOUT 66 MPH WHEN THE CAR STARTED JERKING AS IF THE FUEL WAS GASPING; IT SCARED ME TO DEATH! TWO WEEKS AFTER THE PURCHASE, THE ENGINE LIGHT CAME ON WHILE I WAS DRIVING ON THE FREEWAY, AND WOULDN'T GO OFF; THE CAR MUST BE TAKEN IN FOR DIAGNOSTIC WHICH I'M TOLD WILL COST ALMOST $100 TO FIND OUT WHY THE ENGINE LIGHT WAS ON. I'M AFRAID TO DRIVE IT WITH THE ENGINE LIGHT ON AND THE OTHER LIGHT BLINKING, SO THE CAR WILL JUST SET IN THE PARKING AREA UNTIL I CAN RAISE ENOUGH MONEY TO PAY FOR THE $250 DEDUCTIBLE ON THE EXTENDED WARRANTY I PURCHASED FOR $1,500, AND THE PROBLEM MAY NOT EVEN BE COVERED BY THE WARRANTY. ALSO, FIRST THE DEALER SOLD ME THE CAR WITHOUT A KEY FOB WHICH I KNEW NOTHING ABOUT IT UNTIL THE HORN STARTED HONKING AND LIGHTS STARTED FLASHING WHEN I UNLOCKED THE DOOR TO GET BACK INTO THE CAR A COUPLE OF DAYS AFTER THE PURCHASE. THE SALES PERSON TOLD ME I COULD GET ONE MADE AT A DISCOUNT, BUT WHEN I WENT BACK TO PURCHASE IT I WAS TOLD I WAS MISTAKEN. AFTER SHOPPING AROUND IT COST ME OVER $100 TO GET ONE MADE (THOUGH THE DEALER WOULD HAVE CHARGED ME OVER $200.)
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FUEL/PROPULSION SYSTEM | 7/17/2018 - LANCASTER, CA
TODAY IS JULY 17, 2018. I DISCOVERED THERE WERE 6 RECALLS ON THE 2008 DODGE AVENGER I PURCHASED A MONTH AND A HALF AGO, BUT THE DEALER NEVER BOTHERED TO DISCLOSE ANY OF THIS INFORMATION TO ME. WHEN I ASKED WHY THE SENSOR LIGHT WAS ON I WAS TOLD IT WAS NOTHING IMPORTANT, JUST THE AIR PRESSURE ON THE TIRES DUE TO LEAKAGE, AND ALL IT NEEDED WAS A CAP ON THE VALVE STEM. THE CAPS ON THE VALVE STEMS OF TWO WHEELS WERE REPLACED BUT THE LIGHT STAYED ON. A FEW DAYS AFTER THE PURCHASE, I WAS DRIVING ABOUT 66 MPH WHEN THE CAR STARTED JERKING AS IF THE FUEL WAS GASPING; IT SCARED ME TO DEATH! TWO WEEKS AFTER THE PURCHASE, THE ENGINE LIGHT CAME ON WHILE I WAS DRIVING ON THE FREEWAY, AND WOULDN'T GO OFF; THE CAR MUST BE TAKEN IN FOR DIAGNOSTIC WHICH I'M TOLD WILL COST ALMOST $100 TO FIND OUT WHY THE ENGINE LIGHT WAS ON. I'M AFRAID TO DRIVE IT WITH THE ENGINE LIGHT ON AND THE OTHER LIGHT BLINKING, SO THE CAR WILL JUST SET IN THE PARKING AREA UNTIL I CAN RAISE ENOUGH MONEY TO PAY FOR THE $250 DEDUCTIBLE ON THE EXTENDED WARRANTY I PURCHASED FOR $1,500, AND THE PROBLEM MAY NOT EVEN BE COVERED BY THE WARRANTY. ALSO, FIRST THE DEALER SOLD ME THE CAR WITHOUT A KEY FOB WHICH I KNEW NOTHING ABOUT IT UNTIL THE HORN STARTED HONKING AND LIGHTS STARTED FLASHING WHEN I UNLOCKED THE DOOR TO GET BACK INTO THE CAR A COUPLE OF DAYS AFTER THE PURCHASE. THE SALES PERSON TOLD ME I COULD GET ONE MADE AT A DISCOUNT, BUT WHEN I WENT BACK TO PURCHASE IT I WAS TOLD I WAS MISTAKEN. AFTER SHOPPING AROUND IT COST ME OVER $100 TO GET ONE MADE (THOUGH THE DEALER WOULD HAVE CHARGED ME OVER $200.)
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ELECTRICAL SYSTEM | 6/8/2018 - TALLMADGE, OH
I WAS DRIVING WHEN I NOTICED THE RED LIGHTNING BOLT LIGHT COME ON ON THE DASH. THEN THE CHECK OIL LIGHT CAME ON (AND I DON+T NEED AN OIL CHANGE) . MY TIRE PRESSURE LIGHT HAD BEEN COMING ON THAT DAY, I ASSUMED BC IT WAS COLDER THAT DAY. AS I WAS DRIVING I WAS GETTING INTO THE LEFT TURN LANE AND AS I GOT TO THE END OF THE LANE AND STRAIGHTENED MY WHEEL I NOTICED I COULDN+T REALLY TURN MY WHEEL. ONCE I GOT THE GREEN ARROW TO TURN, I PUT MY FOOT ON THE GAS AND I WASN+T MOVING. I TURNED MY HAZARDS ON PUT IT IN PARK AND TURNED IT OFF WHEN I NOTICED MY CAR WAS ALREADY OFF. I STARTED IT BACK UP AND THE LIGHTS ON MY DASH WENT AWAY AND IT WAS FINE. I+VE ALSO BEEN NOTICED THE PAST COUPLE WEEKS THAT MY CAR REVS UP WHENEVER IT FEELS LIKE IT. I+LL BE PARKED AND THE CAR WILL REV UP OR I+LL BE DRIVING A STEADY SPEED AND MY CAR WILL JUST SPEED UP. SOMETIME EVEN WHEN I+M BRAKING TO COME TO A STOP MY CAR WILL START ZOOMING FORWARD.
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ELECTRONIC STABILITY CONTROL | 6/8/2018 - TALLMADGE, OH
I WAS DRIVING WHEN I NOTICED THE RED LIGHTNING BOLT LIGHT COME ON ON THE DASH. THEN THE CHECK OIL LIGHT CAME ON (AND I DON+T NEED AN OIL CHANGE) . MY TIRE PRESSURE LIGHT HAD BEEN COMING ON THAT DAY, I ASSUMED BC IT WAS COLDER THAT DAY. AS I WAS DRIVING I WAS GETTING INTO THE LEFT TURN LANE AND AS I GOT TO THE END OF THE LANE AND STRAIGHTENED MY WHEEL I NOTICED I COULDN+T REALLY TURN MY WHEEL. ONCE I GOT THE GREEN ARROW TO TURN, I PUT MY FOOT ON THE GAS AND I WASN+T MOVING. I TURNED MY HAZARDS ON PUT IT IN PARK AND TURNED IT OFF WHEN I NOTICED MY CAR WAS ALREADY OFF. I STARTED IT BACK UP AND THE LIGHTS ON MY DASH WENT AWAY AND IT WAS FINE. I+VE ALSO BEEN NOTICED THE PAST COUPLE WEEKS THAT MY CAR REVS UP WHENEVER IT FEELS LIKE IT. I+LL BE PARKED AND THE CAR WILL REV UP OR I+LL BE DRIVING A STEADY SPEED AND MY CAR WILL JUST SPEED UP. SOMETIME EVEN WHEN I+M BRAKING TO COME TO A STOP MY CAR WILL START ZOOMING FORWARD.
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VEHICLE SPEED CONTROL | 6/8/2018 - TALLMADGE, OH
I WAS DRIVING WHEN I NOTICED THE RED LIGHTNING BOLT LIGHT COME ON ON THE DASH. THEN THE CHECK OIL LIGHT CAME ON (AND I DON+T NEED AN OIL CHANGE) . MY TIRE PRESSURE LIGHT HAD BEEN COMING ON THAT DAY, I ASSUMED BC IT WAS COLDER THAT DAY. AS I WAS DRIVING I WAS GETTING INTO THE LEFT TURN LANE AND AS I GOT TO THE END OF THE LANE AND STRAIGHTENED MY WHEEL I NOTICED I COULDN+T REALLY TURN MY WHEEL. ONCE I GOT THE GREEN ARROW TO TURN, I PUT MY FOOT ON THE GAS AND I WASN+T MOVING. I TURNED MY HAZARDS ON PUT IT IN PARK AND TURNED IT OFF WHEN I NOTICED MY CAR WAS ALREADY OFF. I STARTED IT BACK UP AND THE LIGHTS ON MY DASH WENT AWAY AND IT WAS FINE. I+VE ALSO BEEN NOTICED THE PAST COUPLE WEEKS THAT MY CAR REVS UP WHENEVER IT FEELS LIKE IT. I+LL BE PARKED AND THE CAR WILL REV UP OR I+LL BE DRIVING A STEADY SPEED AND MY CAR WILL JUST SPEED UP. SOMETIME EVEN WHEN I+M BRAKING TO COME TO A STOP MY CAR WILL START ZOOMING FORWARD.
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SUSPENSION | 6/6/2018 - NETTLETON, MS
TAKATA RECALL I BOUGHT A 2008 DODGE AVENGER. WHEN DRIVING ON THE HIGHWAY HOME I NOTICED THAT THE REAR OF THE CAR WAS SWAYING BACK AND FORTH IT WAS VERY HARD TO KEEP IT ON THE ROAD TOOK IT TO THE MACHANIC THAT, BALANCED THE TIRES AND DID AN IN-LINEMENT DIDN+T HELP SO REPLACED THE STRUTS ON THE REAR AND THE FRONT DIDN+T HELP SO REPLACED THE SWAY BAR AND THE MACHANIC STILL COULDN+T FIND ANYTHING WRONG WITH ANY OF THE PARTS REPLACED WHEEL BARRONS AND STILL DIDN+T HELP WERE HAVE SPENT SO MUCH MONEY AND NOTHING HELPS.. I+M AFRAID TO DRIVE THIS CAR BUT I+M STUCK WITH IT, I TOOK IT TO ANOTHER MACHANIC YESTERDAY AND 4 MEN THERE TOOK HOURS TRYING EVERYTHING TO FIND WHAT COULD BE CAUSING THE PROBLEM WITH NO LUCK, UNTIL ONE DECIDED TO LOOK ON LINE AND HE PRINTED OFF NUMEROUS OF COMPLAINTS OF OTHER PEOPLE WITH THE SAME ISSUES THEY TRIED ALL THE THINGS I HAVE AND LIKE ME SPENT WAY TOO MUCH MONEY AND GOT NO RESULTS. I+M ASKING THAT YOUR COMPANY WILL FIND OUT WHAT+S CAUSING THE ISSUES AND REPAIR THIS BECAUSE I FEAR THAT THIS CAR ISN+T SAFE TO BE DRIVEN
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POWER TRAIN | 4/13/2018 - MADISON, TN
THE CONTACT OWNS A 2008 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 45 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (BOB FRENSLEY DODGE IN MADISON, TENNESSEE, 615-589-0000) WHERE THE FAILURE WAS DIAGNOSED AS THE POWER CONTROL MODULE. THE DEALER ALSO STATED THAT THE SOLENOID PACK FOR THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
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