Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 2096 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (14) Equipment (5) Latches Locks Linkages (10) Service Brakes Hydraulic (18) Unknown Or Other (43)
Communications (1) Equipment Adaptive (6) Power Train (757) Steering (231) Vehicle Speed Control (715)
Electrical System (179) Exterior Lighting (4) Seat Belts (2) Structure (30) Visibility (16)
Electronic Stability Control (54) Fuel Propulsion System (316) Seats (23) Suspension (15) Visibility Wiper (3)
Engine (551) Fuel System Gasoline (194) Service Brakes (35) Tires (10) Wheels (73)
Engine And Engine Cooling (86) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (4)

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ComplaintDescription

VEHICLE SPEED CONTROL

7/16/2013 - LONG VALLEY, NJ
LOST POWER AT HIGHWAY SPEED. PULLED ONTO SHOULDER AND RESTARTED ENGINE. LATER CHECKED THE CODE, WHICH WAS P2111. STOPPED DRIVING CAR: IN SOME SITUATIONS THIS LOSS OF POWER COULD BE A SAFETY ISSUE. DEALER REPLACED THROTTLE BODY AT A COST OF $400.

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FUEL SYSTEM, GASOLINE

7/15/2013 - RIVERVIEW, FL
WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

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ENGINE AND ENGINE COOLING

7/15/2013 - RIVERVIEW, FL
WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

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UNKNOWN OR OTHER

7/15/2013 - RIVERVIEW, FL
WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

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FUEL/PROPULSION SYSTEM

7/15/2013 - SHASTA LAKE, CA
2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS.

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ENGINE

7/15/2013 - SHASTA LAKE, CA
2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS.

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ELECTRICAL SYSTEM

7/15/2013 - SHASTA LAKE, CA
2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS.

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POWER TRAIN

7/15/2013 - FARMINGTON HILLS, MI
I WAS TRAVELING DOWN THE HIGHWAY ON CRUISE CONTROL AT 70 MPH. THE CAR MADE A SUDDEN JERK, AND THEN THE CHECK ENGINE LIGHT AND A YELLOW WRENCH LIGHT CAME ON, WITH NO POWER OR ACCELERATION WHEN I STEPPED ON THE GAS. I COASTED TO THE SIDE OF THE HIGHWAY, AND WHEN I CAME TO A COMPLETE STOP, THE CAR SHOOK ROUGHLY AND I TURNED IT OFF. A FEW MINUTES LATER, I RESTARTED AND EVERYTHING SEEMED FINE. FOR THE NEXT FEW DAYS THE SAME THING WOULD HAPPEN AT VARIOUS SPEEDS, AND IT GO TO THE POINT WHERE I NO LONGER FELT SAFE DRIVING THE CAR. LUCKILY FOR ME, THERE WERE NO ACCIDENTS AND NO ONE GOT HURT, BUT THIS PROBLEM SEEMS TO BE HAPPENING WITH ALOT OF OTHERS, SO PEOPLE ARE AT RISK WITHOUT REALIZING IT. ONE OF THE REASONS I CHOSE THE FUSION FOR MY FAMILY WAS BECAUSE IT WAS MARKETED AS SAFE AND RELIABLE. SO FAR THE CAR HAS PROVED TO BE NEITHER.

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ENGINE

7/15/2013 - HUNTINGTON WOODS, MI
THREE TIMES, THE CAR HESITATED AND NEARLY STALLED, THEN WOULD NOT ACCELERATE NORMALLY. IT WAS STOPPED AND RESTARTED AND WAS ABLE TO BE DRIVEN HOME BUT TRAFFIC WAS DISRUPTED ON A MAJOR THOROUGHFARE AND VERY SCARY. WHEN WE TOOK IT TO THE DEALER, THEY SAID IT WAS A THROTTLE BODY PROBLEM AND WAS UNSAFE TO BE DRIVEN HOME. UNFORTUNATELY PARTS ARE BACK ORDERED AND WE ARE WITHOUT A VEHICLE BECAUSE THEY SAID IT IS UNSAFE TO DRIVE, AS IS.

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VEHICLE SPEED CONTROL

7/15/2013 - HUNTINGTON WOODS, MI
THREE TIMES, THE CAR HESITATED AND NEARLY STALLED, THEN WOULD NOT ACCELERATE NORMALLY. IT WAS STOPPED AND RESTARTED AND WAS ABLE TO BE DRIVEN HOME BUT TRAFFIC WAS DISRUPTED ON A MAJOR THOROUGHFARE AND VERY SCARY. WHEN WE TOOK IT TO THE DEALER, THEY SAID IT WAS A THROTTLE BODY PROBLEM AND WAS UNSAFE TO BE DRIVEN HOME. UNFORTUNATELY PARTS ARE BACK ORDERED AND WE ARE WITHOUT A VEHICLE BECAUSE THEY SAID IT IS UNSAFE TO DRIVE, AS IS.

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