Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1905 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (10) Equipment (5) Latches Locks Linkages (9) Service Brakes Hydraulic (17) Unknown Or Other (41)
Communications (1) Equipment Adaptive (6) Power Train (728) Steering (123) Vehicle Speed Control (692)
Electrical System (168) Exterior Lighting (4) Seat Belts (2) Structure (25) Visibility (15)
Electronic Stability Control (39) Fuel Propulsion System (307) Seats (18) Suspension (9) Visibility Wiper (2)
Engine (528) Fuel System Gasoline (183) Service Brakes (28) Tires (10) Wheels (66)
Engine And Engine Cooling (82) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (4)

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ComplaintDescription

POWER TRAIN

6/24/2013 - BRISTOL, PA
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,000.

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VEHICLE SPEED CONTROL

6/24/2013 - ROCKY POINT, NC
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE ENGINE AND THROTTLE WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS COASTED ONTO THE EMERGENCY LANE AND WITHIN FIFTEEN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. A CERTIFIED MECHANIC PERFORMED A DIAGNOSTIC TEST THAT DETECTED A TROUBLE CODE RELATED TO THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

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VEHICLE SPEED CONTROL

6/23/2013 - INDIANAPOLIS, IN
THROTTLE BODY IS APPARENTLY DEFECTED...WHEN I TRY TO ACCELERATE THE CAR SHUTS OFF AND YOU LOSE THROTTLE. YOU HAVE TO STOP AND RESTART THE CAR TO REGAIN ANY SPEED. THIS HAPPENED 8 TIMES IN A 3 MILE AREA. TAKEN TO HAVE THE PROBLEM LOOKED AT AND WAS GIVEN CODES P2112, P2111, PO685. APPARENTLY ON LINE THIS IS A REAL ISSUE WITH FORD FUSIONS AND THE PART IS ON BACK ORDER WITH FORD DEALERSHIPS. THIS IS A REAL SAFETY HAZARD AS DRIVING IN TRAFFIC JUST SHUTS OFF AT ANY GIVEN TIME.

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POWER TRAIN

6/23/2013 - OWASSO, OK
THERE HAS BEEN SEVERAL INCIDENTS OVER THE PAST 2 DAYS. THE FIRST TIME IT HAPPENED I WAS MAKING A LEFT TURN, I TRIED TO ACCELERATE BUT THERE WAS NONE. THE ENGINE FELT LIKE IT WAS SHAKING. I PULLED OVER AFTER FINALLY GETTING THROUGH THE INTERSECTION, TURNED OFF THE CAR AND THEN AFTER A FEW MINUTES, RESTARTED IT AND IT RAN FINE. THAT EVENING ON MY WAY HOME FROM WORK I WAS DRIVING DOWN THE STREET AND IT DID THE SAME THING. A WRENCH LIGHT CAME ON THE DASH DISPLAY. THE SAME THING HAS HAPPENED 6 TIMES. ITS ALMOST LIKE IT RESETS ITSELF IF I TURN THE CAR ON AND OFF. THE WRENCH LIGHT ALSO TURNS OFF ONCE I TURN THE CAR ON AND OFF.

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VEHICLE SPEED CONTROL

6/23/2013 - OWASSO, OK
THERE HAS BEEN SEVERAL INCIDENTS OVER THE PAST 2 DAYS. THE FIRST TIME IT HAPPENED I WAS MAKING A LEFT TURN, I TRIED TO ACCELERATE BUT THERE WAS NONE. THE ENGINE FELT LIKE IT WAS SHAKING. I PULLED OVER AFTER FINALLY GETTING THROUGH THE INTERSECTION, TURNED OFF THE CAR AND THEN AFTER A FEW MINUTES, RESTARTED IT AND IT RAN FINE. THAT EVENING ON MY WAY HOME FROM WORK I WAS DRIVING DOWN THE STREET AND IT DID THE SAME THING. A WRENCH LIGHT CAME ON THE DASH DISPLAY. THE SAME THING HAS HAPPENED 6 TIMES. ITS ALMOST LIKE IT RESETS ITSELF IF I TURN THE CAR ON AND OFF. THE WRENCH LIGHT ALSO TURNS OFF ONCE I TURN THE CAR ON AND OFF.

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VEHICLE SPEED CONTROL

6/23/2013 - BATON ROUGE, LA
WAS RIDING ON INTERSTATE WHEN CAR STOPPED ACCELERATING. CAR BEHIND ME HAD TO MOVE TO SHOULDER TO AVOID HITTING ME. I PULLED OVER TO SHOULDER TURNED OFF ENGINE AND STARTED BACK UP WITH NO PROBLEM. WENT TO AUTO PLACE TO GET IT CHECKED THEY SAID THEY COULD NOT CHECK WITHOUT ENGINE LIGHT ON. CAR RAN FINE UNTIL 6/21/13, GOING 45 MPH AND CAR STOPPED ACCELERATING. I PULLED ON SIDE OF ROAD RESTARTED AND EVERYTHING WAS FINE BUT ENGINE LIGHT WAS ON. WENT TO AUTO PLACE TO GET CHECKED AND IT GAVE A CODE OF P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. AFTER RESEARCHING CODE I FOUND THAT THIS IS A COMMON PROBLEM. I KEEP THINKING ABOUT WHAT COULD HAVE HAPPENED ON THAT INTERSTATE. NOW I AVOID THE INTERSTATE UNTIL I CAN AFFORD REPAIRS.

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POWER TRAIN

6/23/2013 - BONAIRE, GA
AS I DROVE MY 2010 FORD FUSION SE 6 SPEED MANUAL TRANSMISSION UP TO A SPEED OF 50 MPH, I WAS NOTICING A COUPLE JERKS OF ACCELERATION AND THEN COMPLETELY LOOSING POWER.I WAS ABLE TO PULL OVER, COME TO A COMPLETE STOP AND TURN THE VEHICLE OFF AND RESTART IT. APP-ON RESTARTING I WAS ABLE TO MAKE IT TO AUTO ZONE WHERE I WAS INFORMED THAT MY FUEL INJECTORS PROBABLY NEEDED A GOOD CLEANING. SO I BOUGHT SOME CLEANER AND RAN I THROUGH MY ENGINE. THAT SEEMED TO HAVE WORKED UNTIL 3 DAYS LATER I WAS COMING HOME WITH MY SISTER AND HER FRIEND ON THE FREEWAY, DURING RUSH HOUR DRIVING 75MPH THIS TIME, AND MY CAR DIDN'T ONLY STALL ONCE, BUT THREE TIMES ON MY DRIVE HOME. HOWEVER, THIS TIME MY CHECK ENGINE LIGHT CAME ON SO WHEN I ARRIVED BACK HOW AND DROPPED OF MY SISTER AND HER FRIEND I DROVE TO AUTO ZONE AND ADVANCED AUTO PARTS TO GET AN OBD II READING. BOTH READINGS WERE P2111, MEANING THAT MY THROTTLE ACTUATOR WAS STUCK OPEN AND NOT RESPONDING TO THE GAS PEDDLE. NOW BOTH COMPANIES SUGGESTED THAT I JUST CLEAN MY THROTTLE BODY AND THAT WOULD FIX THE PROBLEM. BEFORE I DID THIS I CALL MY FORD DEALER TO SEE IF THIS PART WAS UNDER WARRANTY OR ANY KIND OF RECALL AND WAS INFORMED THAT IT WAS NOT UNDER WARRANTY OR RECALL. THEY ALSO SUGGESTED THAT I JUST CLEAN THE THROTTLE BODY AND THAT WOULD FIX MY PROBLEM. SO I CLEANED THE THROTTLE BODY, BUT NOW THE CAR IS STALLING MORE THAN BEFORE. I TRIED LOOKING UP THE PART SO THAT I COULD REPLACE IT BUT FOUND OUT THAT FORD HAS ALREADY DISCONTINUED THAT PART AND IS TELLING PEOPLE TO BY THE NEW PART, BUT THEY NEVER DID A RECALL FOR THE PART. THIS PARTICULAR PART CONTROLS THE AIR FLOW INTO THE ENGINE, IF IT MALFUNCTIONS THE THROTTLE BODY CLOSES UP AND THE CAR IDLES, NO MATTER HOW FAST YOU ARE GOING. THIS IS A SEVER SAFETY ISSUE THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR. IF THEY DON'T SOMEONE CAN BE SERIOUSLY INJURED, OR WORSE, KILLED.

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ENGINE

6/23/2013 - BONAIRE, GA
AS I DROVE MY 2010 FORD FUSION SE 6 SPEED MANUAL TRANSMISSION UP TO A SPEED OF 50 MPH, I WAS NOTICING A COUPLE JERKS OF ACCELERATION AND THEN COMPLETELY LOOSING POWER.I WAS ABLE TO PULL OVER, COME TO A COMPLETE STOP AND TURN THE VEHICLE OFF AND RESTART IT. APP-ON RESTARTING I WAS ABLE TO MAKE IT TO AUTO ZONE WHERE I WAS INFORMED THAT MY FUEL INJECTORS PROBABLY NEEDED A GOOD CLEANING. SO I BOUGHT SOME CLEANER AND RAN I THROUGH MY ENGINE. THAT SEEMED TO HAVE WORKED UNTIL 3 DAYS LATER I WAS COMING HOME WITH MY SISTER AND HER FRIEND ON THE FREEWAY, DURING RUSH HOUR DRIVING 75MPH THIS TIME, AND MY CAR DIDN'T ONLY STALL ONCE, BUT THREE TIMES ON MY DRIVE HOME. HOWEVER, THIS TIME MY CHECK ENGINE LIGHT CAME ON SO WHEN I ARRIVED BACK HOW AND DROPPED OF MY SISTER AND HER FRIEND I DROVE TO AUTO ZONE AND ADVANCED AUTO PARTS TO GET AN OBD II READING. BOTH READINGS WERE P2111, MEANING THAT MY THROTTLE ACTUATOR WAS STUCK OPEN AND NOT RESPONDING TO THE GAS PEDDLE. NOW BOTH COMPANIES SUGGESTED THAT I JUST CLEAN MY THROTTLE BODY AND THAT WOULD FIX THE PROBLEM. BEFORE I DID THIS I CALL MY FORD DEALER TO SEE IF THIS PART WAS UNDER WARRANTY OR ANY KIND OF RECALL AND WAS INFORMED THAT IT WAS NOT UNDER WARRANTY OR RECALL. THEY ALSO SUGGESTED THAT I JUST CLEAN THE THROTTLE BODY AND THAT WOULD FIX MY PROBLEM. SO I CLEANED THE THROTTLE BODY, BUT NOW THE CAR IS STALLING MORE THAN BEFORE. I TRIED LOOKING UP THE PART SO THAT I COULD REPLACE IT BUT FOUND OUT THAT FORD HAS ALREADY DISCONTINUED THAT PART AND IS TELLING PEOPLE TO BY THE NEW PART, BUT THEY NEVER DID A RECALL FOR THE PART. THIS PARTICULAR PART CONTROLS THE AIR FLOW INTO THE ENGINE, IF IT MALFUNCTIONS THE THROTTLE BODY CLOSES UP AND THE CAR IDLES, NO MATTER HOW FAST YOU ARE GOING. THIS IS A SEVER SAFETY ISSUE THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR. IF THEY DON'T SOMEONE CAN BE SERIOUSLY INJURED, OR WORSE, KILLED.

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FUEL/PROPULSION SYSTEM

6/23/2013 - BONAIRE, GA
AS I DROVE MY 2010 FORD FUSION SE 6 SPEED MANUAL TRANSMISSION UP TO A SPEED OF 50 MPH, I WAS NOTICING A COUPLE JERKS OF ACCELERATION AND THEN COMPLETELY LOOSING POWER.I WAS ABLE TO PULL OVER, COME TO A COMPLETE STOP AND TURN THE VEHICLE OFF AND RESTART IT. APP-ON RESTARTING I WAS ABLE TO MAKE IT TO AUTO ZONE WHERE I WAS INFORMED THAT MY FUEL INJECTORS PROBABLY NEEDED A GOOD CLEANING. SO I BOUGHT SOME CLEANER AND RAN I THROUGH MY ENGINE. THAT SEEMED TO HAVE WORKED UNTIL 3 DAYS LATER I WAS COMING HOME WITH MY SISTER AND HER FRIEND ON THE FREEWAY, DURING RUSH HOUR DRIVING 75MPH THIS TIME, AND MY CAR DIDN'T ONLY STALL ONCE, BUT THREE TIMES ON MY DRIVE HOME. HOWEVER, THIS TIME MY CHECK ENGINE LIGHT CAME ON SO WHEN I ARRIVED BACK HOW AND DROPPED OF MY SISTER AND HER FRIEND I DROVE TO AUTO ZONE AND ADVANCED AUTO PARTS TO GET AN OBD II READING. BOTH READINGS WERE P2111, MEANING THAT MY THROTTLE ACTUATOR WAS STUCK OPEN AND NOT RESPONDING TO THE GAS PEDDLE. NOW BOTH COMPANIES SUGGESTED THAT I JUST CLEAN MY THROTTLE BODY AND THAT WOULD FIX THE PROBLEM. BEFORE I DID THIS I CALL MY FORD DEALER TO SEE IF THIS PART WAS UNDER WARRANTY OR ANY KIND OF RECALL AND WAS INFORMED THAT IT WAS NOT UNDER WARRANTY OR RECALL. THEY ALSO SUGGESTED THAT I JUST CLEAN THE THROTTLE BODY AND THAT WOULD FIX MY PROBLEM. SO I CLEANED THE THROTTLE BODY, BUT NOW THE CAR IS STALLING MORE THAN BEFORE. I TRIED LOOKING UP THE PART SO THAT I COULD REPLACE IT BUT FOUND OUT THAT FORD HAS ALREADY DISCONTINUED THAT PART AND IS TELLING PEOPLE TO BY THE NEW PART, BUT THEY NEVER DID A RECALL FOR THE PART. THIS PARTICULAR PART CONTROLS THE AIR FLOW INTO THE ENGINE, IF IT MALFUNCTIONS THE THROTTLE BODY CLOSES UP AND THE CAR IDLES, NO MATTER HOW FAST YOU ARE GOING. THIS IS A SEVER SAFETY ISSUE THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR. IF THEY DON'T SOMEONE CAN BE SERIOUSLY INJURED, OR WORSE, KILLED.

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FUEL/PROPULSION SYSTEM

6/22/2013 - LAS VEGAS, NV
WAS ON THE INTERSTATE, WRENCH LIGHT CAME ON, CAR LOST POWER AND BEGAN JERKING. I COULD NOT ACCELERATE. IN THE PAST 2 MONTHS, MY ORIGINAL THROTTLE BODY WENT BAD, NUMBER 2 WAS BAD, AND NUMBER 3 WAS BAD. NOW I AM ON THROTTLE BODY NUMBER 4, WHICH I BOUGHT NEW FROM A DEALERSHIP IN CALIFORNIA. IT TOOK DAYS TO FIND IT, AS NEW THROTTLE BODIES ARE ON A NATIONAL BACK ORDER. I WONDER WHY?

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