Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1930 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (10) Equipment (5) Latches Locks Linkages (9) Service Brakes Hydraulic (17) Unknown Or Other (40)
Communications (1) Equipment Adaptive (6) Power Train (733) Steering (133) Vehicle Speed Control (695)
Electrical System (169) Exterior Lighting (4) Seat Belts (2) Structure (26) Visibility (15)
Electronic Stability Control (40) Fuel Propulsion System (310) Seats (18) Suspension (10) Visibility Wiper (2)
Engine (533) Fuel System Gasoline (184) Service Brakes (30) Tires (10) Wheels (68)
Engine And Engine Cooling (82) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (4)

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ComplaintDescription

ENGINE

6/25/2013 - JEFFERSON CITY, MO
MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE.

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FUEL/PROPULSION SYSTEM

6/25/2013 - JEFFERSON CITY, MO
MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE.

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POWER TRAIN

6/25/2013 - JEFFERSON CITY, MO
MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE.

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ELECTRICAL SYSTEM

6/25/2013 - SCOTTDALE, PA
THE FIRST INCIDENT OCCURRED WHEN I WAS CROSSING A BUSY INTERSECTION AND THE VEHICLE LOST POWER. I HAD TO DRIVE ONTO THE MEDIAN TO AVOID TRAFFIC, TURN MY CAR OFF AND BACK ON, AND THEN IT RAN LIKE NOTHING HAPPENED FOR A COUPLE OF WEEKS. THE SECOND INCIDENT, SAME THING, I WAS DRIVING ALONG AND THE CAR COMPLETELY LOST POWER AND I HAD TO PULL OFF OF ROAD AND RESTART THE VEHICLE. EACH TIME, THE WRENCH LIGHT FLASHED ON AND THE CAR SHUTTERED AS I CAME TO A COMPLETE STOP. AFTER THE FOURTH TIME, SAME SCENARIO, THE CHECK ENGINE LIGHT POPPED ON AND HASN'T DISAPPEARED. IT HAS NOW HAPPENED AT LEAST ONCE A DAY FOR THE PAST 3 DAYS WITH NO LUCK GETTING IT INTO A MECHANIC FOR ANOTHER WEEK. AFTER RESEARCHING, I DISCOVERED THAT IT IS PROBABLY THE THROTTLE BODY AND IS A VERY COMMON AND DANGEROUS PROBLEM IN FORD FUSIONS. I AM DISGUSTED AND DISAPPOINTED THAT THERE ARE SO MANY COMPLAINTS AND NOTHING BEING DONE. THE PART NEEDS RECALLED! THIS IS MY SECOND 2010 FORD FUSION AFTER PRAISING MY FIRST ONE FOR SAVING MY LIFE IN A HEAD ON COLLISION. HOWEVER, AFTER BEING TERRIFIED FOR STALLING OUT OF NO WHERE AND POSSIBLY BEING IN ANOTHER LIFE THREATENING ACCIDENT, I AM TEMPTED TO NEVER BUY FORD AGAIN.

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VEHICLE SPEED CONTROL

6/25/2013 - SCOTTDALE, PA
THE FIRST INCIDENT OCCURRED WHEN I WAS CROSSING A BUSY INTERSECTION AND THE VEHICLE LOST POWER. I HAD TO DRIVE ONTO THE MEDIAN TO AVOID TRAFFIC, TURN MY CAR OFF AND BACK ON, AND THEN IT RAN LIKE NOTHING HAPPENED FOR A COUPLE OF WEEKS. THE SECOND INCIDENT, SAME THING, I WAS DRIVING ALONG AND THE CAR COMPLETELY LOST POWER AND I HAD TO PULL OFF OF ROAD AND RESTART THE VEHICLE. EACH TIME, THE WRENCH LIGHT FLASHED ON AND THE CAR SHUTTERED AS I CAME TO A COMPLETE STOP. AFTER THE FOURTH TIME, SAME SCENARIO, THE CHECK ENGINE LIGHT POPPED ON AND HASN'T DISAPPEARED. IT HAS NOW HAPPENED AT LEAST ONCE A DAY FOR THE PAST 3 DAYS WITH NO LUCK GETTING IT INTO A MECHANIC FOR ANOTHER WEEK. AFTER RESEARCHING, I DISCOVERED THAT IT IS PROBABLY THE THROTTLE BODY AND IS A VERY COMMON AND DANGEROUS PROBLEM IN FORD FUSIONS. I AM DISGUSTED AND DISAPPOINTED THAT THERE ARE SO MANY COMPLAINTS AND NOTHING BEING DONE. THE PART NEEDS RECALLED! THIS IS MY SECOND 2010 FORD FUSION AFTER PRAISING MY FIRST ONE FOR SAVING MY LIFE IN A HEAD ON COLLISION. HOWEVER, AFTER BEING TERRIFIED FOR STALLING OUT OF NO WHERE AND POSSIBLY BEING IN ANOTHER LIFE THREATENING ACCIDENT, I AM TEMPTED TO NEVER BUY FORD AGAIN.

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VEHICLE SPEED CONTROL

6/25/2013 - WALDORF, MD
VEHICLE STALLED, WRENCH LIGHT ON DASH LIT. I WENT TO SIDE OF ROAD, DEPRESSED ACCELERATOR BUT ENGINE DID NOT RESPOND. IDLED ONLY, IDLE WAS ROUGH , ENGINE JERKED. AFTER 2 MINUTES I TURNED ENGINE OFF THEN STARTED THE ENGINE WITH NORMAL RESULT, WRENCH LIGHT WAS OFF AND VEHICLE IDLED NORMALLY. I DROVE 20MILES HOME. WILL TAKE VEHICLE TO DEALER 6/26, I BELIEVE THIS IS A DANGEROUS OCCURRENCE AS STALLING AT A HIGHER SPEED IN TRAFFIC COULD BE DEADLY.

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ENGINE

6/25/2013 - WALDORF, MD
VEHICLE STALLED, WRENCH LIGHT ON DASH LIT. I WENT TO SIDE OF ROAD, DEPRESSED ACCELERATOR BUT ENGINE DID NOT RESPOND. IDLED ONLY, IDLE WAS ROUGH , ENGINE JERKED. AFTER 2 MINUTES I TURNED ENGINE OFF THEN STARTED THE ENGINE WITH NORMAL RESULT, WRENCH LIGHT WAS OFF AND VEHICLE IDLED NORMALLY. I DROVE 20MILES HOME. WILL TAKE VEHICLE TO DEALER 6/26, I BELIEVE THIS IS A DANGEROUS OCCURRENCE AS STALLING AT A HIGHER SPEED IN TRAFFIC COULD BE DEADLY.

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POWER TRAIN

6/25/2013 - HACIENDA HEIGHTS, CA
WE WERE TRAVELING AT ABOUT 30 MPH ON A MODERATELY BUSY STREET. ALL OF A SUDDEN OUR CAR LOST POWDER. IT WOULD BARELY MOVE. LUCKILY WE WERE NOT ON A BUSY FREEWAY OR WE WOULD HAVE BEEN HIT BY ON COMING CARS. WE WERE ABLE TO GO CHUG, A CHUG OVER TO A NEARBY PARKING LOT. WE TURNED OFF THE IGNITION AND TRIED TO DECIDED WHAT WE SHOULD DO. MY HUSBAND STARTED THE CAR AGAIN AND IT SEEMED TO BE WORKING. WE MANAGED TO GET HOME. WE DROVE IT AROUND LOCALLY FOR THE WEEKEND WITHOUT A PROBLEM. ON TUESDAY I WAS ON A CURVING TWO LANE ROAD AND IT HAPPENED AGAIN. I WAS ABLE TO GO CHUG, A CHUG UNTIL I REACHED A LOCATION WHERE I COULD PULL OVER TO TURN OFF THE IGNITION. WE IMMEDIATELY TOOK IT OUT TO A FORD DEALER. THEY SAID IT NEEDED AN ENTIRE THROTTLE POD. THEY REPLACED IT FOR $685.00. DRIVING HOME WE REALIZED THAT THE ENGINE DIDN'T RETURN TO IDLE AFTER TAKING OUR FOOT OFF OF THE ACCELERATOR PEDAL. THE RPMS WERE SET TOO HIGH FOR SAFE DRIVING. THE CAR CREEPS EXCESSIVELY AT STOPS. THE ENGINE CONTINUES TO ACCELERATE WHILE APPLYING THE BRAKE. AT TIMES, WHEN WE DO PRESS ON THE ACCELERATOR PEDAL AND THEN REMOVE OUR FOOT, THE CAR HAS CONTINUED TO ADVANCE FOR EIGHT BLOCKS WITH NO FOOT ON THE PEDAL. WE TOOK THE CAR BACK AND WERE TOLD THE CAR WAS SET THAT WAY FROM THE FACTORY BECAUSE IT DOESN'T HAVE A "HILL ASSIST" AS THE 2013 CARS HAVE. THESE PROBLEMS ARE EXTREMELY DANGEROUS FOR SAFE DRIVING.

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POWER TRAIN

6/25/2013 - SHELBY TOWNSHIP, MI
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO JERK AND LUNGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THE TRANSMISSION NEEDED TO BE FLUSHED AGAIN. THE VEHICLE WAS REPAIRED. TWO DAYS LATER WHILE DRIVING 40 MPH THE VEHICLE FAILED TO CHANGE GEARS, SLOWED DOWN INDEPENDENTLY, AND WOULD NOT ACCELERATE MORE THAN 25 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 124,000.

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FUEL/PROPULSION SYSTEM

6/25/2013 - EAGAN, MN
THIS WAS THE THIRD TIME IT HAS HAPPENED. FIRST TIME, REPLACED BATTERY ($100). CAR SUDDENLY DIES AND LOSES ALL POWER. ABLE TO RESTART, BUT WITH DIFFICULTY. VERY DANGEROUS, ESPECIALLY WITH A THREE-YEAR OLD! WAS DRIVING TO THE DEALER TO GET IT LOOKED AT AND WAS GOING 60 MPH AND IT JUST DIED, LUCKILY WAS BY AN OFF-RAMP SO COULD EXIT FREEWAY. AFTER LOOKING IT UP ONLINE (CAR IS AT THE DEALER AS WE SPEAK AND THEY HAVE NO CLUE ON WHAT'S WRONG), I DETERMINED IT'S A THROTTLE BODY ISSUE. VERY DANGEROUS!!!!!

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