Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 2605 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (23) Equipment (5) Latches Locks Linkages (13) Service Brakes Hydraulic (19) Unknown Or Other (53)
Communications (1) Equipment Adaptive (8) Power Train (828) Steering (502) Vehicle Speed Control (754)
Electrical System (214) Exterior Lighting (6) Seat Belts (3) Structure (45) Visibility (18)
Electronic Stability Control (72) Fuel Propulsion System (372) Seats (26) Suspension (19) Visibility Wiper (3)
Engine (613) Fuel System Gasoline (203) Service Brakes (48) Tires (14) Wheels (92)
Engine And Engine Cooling (90) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (8)

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ComplaintDescription

ENGINE

9/4/2013 - LIVERPOOL, NY
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13

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VEHICLE SPEED CONTROL

9/4/2013 - LIVERPOOL, NY
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13

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VEHICLE SPEED CONTROL

9/4/2013 - PLEASANT PRAIRIE, WI
VEHICLE LOST POWER AND WOULD NOT RESPOND TO ACCELERATOR, JUST PRIOR TO ENTERING FREEWAY ON RAMP. WRENCH ICON APPEARED ON CONSOLE. FORTUNATELY, NO ONE WAS FOLLOWING, SO WAS ABLE TO PULL OVER TO SIDE OF ROAD SAFELY. CAR BEGAN TO SHAKE. TURNED OFF CAR - WAS ABLE TO RESTART AND GET HOME SAFELY. REVIEWED SYMPTOMS ON LINE - CONSISTENT WITH THROTTLE BODY ISSUE, WHICH APPEARS TO BE A FREQUENTLY REPORTED PROBLEM WITH THE FUSION. TOOK THE CAR TO THE DEALER NEXT DAY - CONFIRMED IT WAS DEFECTIVE THROTTLE BODY. SERVICE MANAGER INDICATED THIS IS A COMMON ISSUE WITH THE FUSION, AND THEY SEE ONE OR TWO A MONTH AT JUST THIS DEALER. PART HAD BEEN BACK ORDERED FOR SOME TIME, BUT LUCKILY HAD JUST COME IN, SO VEHICLE WAS REPAIRED SAME DAY (OUT OF WARRANTY, OF COURSE - 3 YEAR OLD CAR WITH 40000 MI). SEEMS LIKE THIS IS A KNOWN PROBLEM WITH POTENTIAL SAFETY IMPLICATIONS THAT FORD IS WELL AWARE OF - WHY ISN'T THIS THE SUBJECT OF A RECALL AND REPLACEMENT BEFORE THIS HAPPENS TO SOMEONE AT 70 MPH?

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POWER TRAIN

9/4/2013 - PLEASANT PRAIRIE, WI
VEHICLE LOST POWER AND WOULD NOT RESPOND TO ACCELERATOR, JUST PRIOR TO ENTERING FREEWAY ON RAMP. WRENCH ICON APPEARED ON CONSOLE. FORTUNATELY, NO ONE WAS FOLLOWING, SO WAS ABLE TO PULL OVER TO SIDE OF ROAD SAFELY. CAR BEGAN TO SHAKE. TURNED OFF CAR - WAS ABLE TO RESTART AND GET HOME SAFELY. REVIEWED SYMPTOMS ON LINE - CONSISTENT WITH THROTTLE BODY ISSUE, WHICH APPEARS TO BE A FREQUENTLY REPORTED PROBLEM WITH THE FUSION. TOOK THE CAR TO THE DEALER NEXT DAY - CONFIRMED IT WAS DEFECTIVE THROTTLE BODY. SERVICE MANAGER INDICATED THIS IS A COMMON ISSUE WITH THE FUSION, AND THEY SEE ONE OR TWO A MONTH AT JUST THIS DEALER. PART HAD BEEN BACK ORDERED FOR SOME TIME, BUT LUCKILY HAD JUST COME IN, SO VEHICLE WAS REPAIRED SAME DAY (OUT OF WARRANTY, OF COURSE - 3 YEAR OLD CAR WITH 40000 MI). SEEMS LIKE THIS IS A KNOWN PROBLEM WITH POTENTIAL SAFETY IMPLICATIONS THAT FORD IS WELL AWARE OF - WHY ISN'T THIS THE SUBJECT OF A RECALL AND REPLACEMENT BEFORE THIS HAPPENS TO SOMEONE AT 70 MPH?

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VEHICLE SPEED CONTROL

9/4/2013 - CARROLLTON , GA
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

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VEHICLE SPEED CONTROL

9/4/2013 - CORRYTON, TN
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FROM A STOP AND THE VEHICLE MOVED ONLY A FEW FEET INTO AN INTERSECTION BEFORE FAILING TO ACCELERATE ANY FURTHER. THE VEHICLE WAS SHUT OFF AND RESTARTED, AND THE VEHICLE OPERATED AS DESIGNED. THREE WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

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ENGINE

9/4/2013 - ST CLAIR SHORES, MI
DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY.

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POWER TRAIN

9/4/2013 - ST CLAIR SHORES, MI
DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY.

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FUEL SYSTEM, GASOLINE

9/4/2013 - ST CLAIR SHORES, MI
DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY.

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VEHICLE SPEED CONTROL

9/4/2013 - LAWRENCEVILLE, GA
AS I WAS DRIVING DOWN THE ROAD, MY VEHICLE "STALLED" ('LIMP" HOME MODE) FOR NO REASON, THE TRANSMISSION/THROTTLE CONTROL INDICATOR LIGHT APPEARED ON THE INSTRUMENT PANEL. I SAFELY PULLED THE CAR OVER, AS I SLOWED DOWN THE VEHICLE BEGAN TO "JERK". THE ONLY WAY I WAS ABLE TO STOP THIS WAS BY PUTTING THE CAR IN PARK AND SHUTTING OFF THE ENGINE. THIS HAPPENED AFTER I HAD BEEN ON THE ROAD FOR ABOUT 15-20 MIN. I PULLED BACK ON TO THE ROAD AND A VERY SHORT TIME LATER IT HAPPENED AGAIN. I PULLED OVER, SHUT THE CAR OFF AND STARTED IT BACK UP AND AGAIN IT WAS "FINE" (OPERATIONAL). I THEN MADE IT THE REST OF THE WAY HOME. THIS HAPPENED LATE ON A SATURDAY EVENING OF LABOR DAY WEEKEND. I TOOK THE CAR TO THE DEALERSHIP ON TUESDAY AND ON MY WAY THERE IT WENT INTO "LIMP HOME MODE" 4 TIMES IN A 7 MILE COMMUTE. FORD DID A DIAGNOSTIC TEST AND INFORMED ME THAT IT WOULD NEED A NEW THROTTLE BODY. I AM WAITING TO HEAR FROM FORD IF THEY ARE GOING TO COVER THE EXPENSE AS THIS IS A KNOWN ISSUE. THE FORD DEALERSHIP TOLD ME IT WOULD BE $460.00 +TAX TO PERFORM THE REPAIR.

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