Auto Recalls for Consumers

FORD FUSION - 2010 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 2181 complaints filed for the 2010 FORD FUSION

Below is a list of complaints & problems filed against the 2010 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (16) Equipment (5) Latches Locks Linkages (10) Service Brakes Hydraulic (18) Unknown Or Other (44)
Communications (1) Equipment Adaptive (7) Power Train (768) Steering (274) Vehicle Speed Control (723)
Electrical System (185) Exterior Lighting (5) Seat Belts (2) Structure (31) Visibility (16)
Electronic Stability Control (57) Fuel Propulsion System (319) Seats (23) Suspension (15) Visibility Wiper (3)
Engine (568) Fuel System Gasoline (198) Service Brakes (36) Tires (10) Wheels (76)
Engine And Engine Cooling (88) Fuel System Other (1) Service Brakes Electric (5) Traction Control System (4)

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ComplaintDescription

VEHICLE SPEED CONTROL

7/23/2013 - ROCKMART, GA
STOPPED AT RED LIGHT, LIGHT TURNS GREEN I PUSH THE GAS PEDAL AND THE CAR HAS NO POWER- I MOVED TO THE SIDE OF THE STREET AND IT CRAWLED ALONG AN INCH AT A TIME UNTIL I COULD SAFELY PULL INTO A CHURCH YARD AND TURN IT OFF, I LIFTED THE HOOD TO CHECK EVERYTHING AND DECIDED TO CRANK THE CAR TO SEE IF I COULD HEAR ANYTHING AND IT RAN FINE AND HAS BEEN FINE FOR THE PAST THREE DAYS. AFRAID TO DRIVE MY CAR BECAUSE OF THIS.

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FUEL SYSTEM, GASOLINE

7/23/2013 - ROCKMART, GA
STOPPED AT RED LIGHT, LIGHT TURNS GREEN I PUSH THE GAS PEDAL AND THE CAR HAS NO POWER- I MOVED TO THE SIDE OF THE STREET AND IT CRAWLED ALONG AN INCH AT A TIME UNTIL I COULD SAFELY PULL INTO A CHURCH YARD AND TURN IT OFF, I LIFTED THE HOOD TO CHECK EVERYTHING AND DECIDED TO CRANK THE CAR TO SEE IF I COULD HEAR ANYTHING AND IT RAN FINE AND HAS BEEN FINE FOR THE PAST THREE DAYS. AFRAID TO DRIVE MY CAR BECAUSE OF THIS.

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VEHICLE SPEED CONTROL

7/23/2013 - GAINES , MI
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE JERKED, HESITATED, AND MADE A LOUD NOISE WHILE DRIVING 15 MPH AND MAKING A TURN. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE THROTTLE BODY AND THE FRONT AXLE, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

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POWER TRAIN

7/23/2013 - GAINES , MI
THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE JERKED, HESITATED, AND MADE A LOUD NOISE WHILE DRIVING 15 MPH AND MAKING A TURN. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE THROTTLE BODY AND THE FRONT AXLE, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

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FUEL SYSTEM, GASOLINE

7/23/2013 - QUARRYVILLE, PA
WHILE DRIVING ON CITY STREETS THE GAS PEDAL STOPPED RESPONDING. THE CAR SLOWED AND THE ENGINE SURGED.

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FUEL SYSTEM, GASOLINE

7/22/2013 - MONROE, LA
I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE.

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ELECTRICAL SYSTEM

7/22/2013 - MONROE, LA
I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE.

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VEHICLE SPEED CONTROL

7/22/2013 - MONROE, LA
I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE.

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POWER TRAIN

7/22/2013 - NORTHVILLE, MI
MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS.

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ENGINE

7/22/2013 - NORTHVILLE, MI
MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS.

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