Auto Recalls for Consumers

TOYOTA PRIUS - 2010 TOYOTA PRIUS Problems & Complaints

 
Auto Recalls For Consumers
by Toyota Motor Corporation

There are 2174 complaints filed for the 2010 TOYOTA PRIUS

Below is a list of complaints & problems filed against the 2010 TOYOTA PRIUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 TOYOTA PRIUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (54) Equipment Adaptive (3) Parking Brake (6) Service Brakes Electric (502) Traction Control System (37)
Communications (1) Exterior Lighting (114) Power Train (63) Service Brakes Hydraulic (876) Unknown Or Other (54)
Electrical System (115) Fuel Propulsion System (19) Seat Belts (11) Steering (21) Vehicle Speed Control (268)
Electronic Stability Control (33) Fuel System Gasoline (5) Seats (4) Structure (26) Visibility (12)
Engine (63) Fuel System Other (6) Service Brakes (201) Suspension (3) Visibility Wiper (4)
Engine And Engine Cooling (32) Hybrid Propulsion System (17) Service Brakes Air (21) Tires (15) Wheels (11)
Equipment (9) Interior Lighting (2)

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ComplaintDescription

STRUCTURE: BODY

9/23/2016 - MINNEAPOLIS, MN
VEHICLE WAS PARKED. WHEN I RETURNED TO THE VEHICLE, THE REAR WINDOW GLASS HAD SPONTANEOUSLY SHATTERED/ EXPLODED. THERE WERE NO SIGNS OF VANDALISM. I UNDERSTAND THAT THIS IS A PROBLEM WITH THE TYPE OF GLASS THAT IS USED, AND THAT THIS IS NOT AN UNCOMMON OCCURRENCE. EXAMPLES MAY BE FOUND ON YOUTUBE.

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ELECTRICAL SYSTEM

9/19/2016 - MONTROSE, CA
THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17

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HYBRID PROPULSION SYSTEM: INVERTER

9/19/2016 - MONTROSE, CA
THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17

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AIR BAGS

9/17/2016 - WASHINGTON, DC
THERE IS A RECALL NOTICE WE RECEIVED ABOUT A RISK OF SPONTANEOUS ACTIVATION OF CURTAIN AIRBAGS AND THE POTENTIAL FOR PASSENGER INJURY. HOWEVER, FOR SEVERAL MONTHS I HAVE BEEN CONTACTING VARIOUS DEALERS TO REQUEST THE REMEDY AND THEY SAY TOYOTA HAS FILED TO PROVIDE THEM WITH THE PARTS TO REMEDY THE PROBLEM. IT IS VERY TROUBLING TO BE AWARE OF A RECALL WHILE SUCH DELAYS OCCUR IN FIXING IT. OBVIOUSLY, IF MY FAMILY WERE TO EXPERIENCE INJURY DUE TO THIS DELAY, WE WOULD DEFINITELY HOLD THE MANUFACTURER RESPONSIBLE.

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UNKNOWN OR OTHER

9/17/2016 - SCOTTSDALE, AZ
INTERMITTENT FAILURE OF FOR DOOR LOCKING/UNLOCKING MECHANISM. APPARENTLY A FAIRLY COMMON OCCURRENCE IN THIS MAKE AND MODEL. SAFETY RISK : INABILITY TO EXIT THE VEHICLE IN AN EMERGENCY E.G. ACCIDENT, FIRE, IF THE LOCKS FAIL UNEXPECTEDLY.

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UNKNOWN OR OTHER

9/16/2016 - PARADISE, CA
DRIVER'S SIDE WINDOW SHATTERED WITHOUT BEING HIT BY ANYTHING. THE SHOCK OF THIS HAPPENING, ALMOST CAUSED AN ACCIDENT WHILE DRIVING.

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AIR BAGS

9/16/2016 - BEAVER FALLS, PA
THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16

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UNKNOWN OR OTHER

9/15/2016 - KENT, WA
IN FEB 2015 AFTER OWNING THE CAR FOR A FEW MONTHS, THE SUNROOF EXPLODED ON THE FREEWAY AT A SPEED OF 60 MPH. THE BREAK WAS DIRECTED UP TO THE OUTSIDE (NOT DOWN AS IF SOMETHING STRUCK THE WINDOW). THE SIDE WINDOWS WERE CRACKED SO IT WAS NOT AN ISSUE OF THE HEAT/COLD CHANGE OR TOO MUCH CABIN PRESSURE. NOW AUG 2016, THE EXACT SAME THING HAPPENED AGAIN. THIS TIME TOYOTA IS REFUSING TO ACKNOWLEDGE THERE IS AN ISSUE WITH THE SUNROOF. IN BOTH INSTANCES, THE SOUND WAS LOUD LIKE A SHOTGUN AND EXTREMELY STARTLING. GLASS COULD HAVE RAINED DOWN ON ME OR I COULD HAVE BEEN STARTLED CAUSING AN ACCIDENT. I DO NOT UNDERSTAND HOW THE SUNROOF CAN BREAK TWICE IN THE SAME MANNER WITHIN 1 1/2 YRS OWNING THE CAR. THIS SEEMS LIKE A DANGEROUS ISSUE AND AM CONCERNED THAT IT WILL HAPPEN AGAIN. I HAVE PICTURES BUT AM UNABLE TO LOAD THEM. I ALSO HAVE A VIDEO CAMERA IN MY CAR TO SHOW THAT THERE WERE NO OTHER CARS NEAR ME AT THE TIME THIS HAPPENED.

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AIR BAGS

9/15/2016 - LA CANADA, CA
THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS

9/12/2016 - COATESVILLE, PA
THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) WAS RECEIVED IN JUNE 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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