Equipment Problem on the 2003 CHRYSLER TOWN AND COUNTRY
Car problem(s) with the 2003 CHRYSLER TOWN AND COUNTRY.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Equipment
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Aug 24, 2011 - Old Bridge, NJ - Electrical, Air Conditioner
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE BAD ODOR FROM THE INTERIOR CARPET OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE A/C CONDENSOR HAD A LEAK FROM THE DRIP PIPE AT THE FIREWALL. THE LEAK WAS FLOWING INTO THE VENT OPENING AND CAUSING MOLD TO GROW ON THE INTERIOR CARPET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
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May 24, 2010 - Pearland, TX - Equipment
A FEW MONTHS AFTER PURCHASING OUR 2003 TOWN AND COUNTRY WE NOTICED THAT THE SPEAKERS WOULD NOT WORK WHENEVER IT RAINED. WE TOOK THE CAR IN SEVERAL TIMES AND REPORTED THIS PROBLEM AND THEY TOLD US THAT THEY COULD NOT FIND THE PROBLEM AND TO BRING THE VAN BACK TO THE DEALERSHIP AS SOON AS WE HEAR THE SPEAKERS GO OUT. IT SOUNDS LIKE A REASONABLE REQUEST BUT WE CAN'T TAKE THE VAN BACK TO THEM AS SOON AS IT RAINS WE NEED TO BE AVAILABLE TO A BACK UP VEHICLE AND WE WOULD STILL HAVE TO BRING IT BACK FOR AN APPOINTMENT. IT IS A YEAR LATER AND WE ARE STILL DRIVING WITH A VEHICLE THAT HAS SPEAKERS THAT GO OUT EVERY SINGLE TIME IT RAINS. WE WERE TOLD THAT THIS PROBLEM IS COVERED UNDER THE ELECTRICAL WARRANTY WHICH IS WONDERFUL BUT WE NEED THIS ITEM TO BE REPAIRED THE SOUND IS VERY DISTRACTING AND CAN HAPPEN AT ANY MOMENT DURING A DOWNPOUR AND CAN STARTLE YOU AS YOU TRY TO FOCUS ON THE ROAD.
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May 02, 2008 - Barstow, CA - Equipment
TL CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHAIN LINK TO THE HANDICAP RAMP IN THE VEHICLE FAILED. THE CHAIN BECAME WRAPPED AROUND THE ROTARY DEVICE ON THE FLOOR OF THE VEHICLE. WHEN THE DEVICE WRAPPED AROUND THE ROTARY, IT CAUSED THE FLOOR AND THE DOOR OF THE VEHICLE TO BEGIN SMOKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 43,000.
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Feb 19, 2008 - Toledo, OH - Electrical, Air Conditioner
TL CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WOULD TAKE TEN MINUTES OF JIGGLING TO GET IT BACK IN AND START THE VEHICLE. THE VEHICLE WOULD MAKE A CLUNKING NOISE WHEN SHIFTING INTO GEAR. THE CYLINOID WAS REPLACED. THE GASKET AND SEAL ON THE WATER PUMP AND THE ACCESSORY BELT WERE REPLACED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED WITHIN SIX MONTHS. THE LIFTGATE WAS REPLACED AS WELL. THE FOLLOWING RECALLS WERE REFERENCED: NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE), 04V386000 (STEERING: HYDRAULIC POWER ASSIST HOSE, PIPING AND CONNECTIONS), 05V134000 (LATCHES:LOCKS:LINKAGES:HATCHBACK/LIFTGATE LOCK), AND 06E022000 (SERVICE BRAKES, HYDRAULIC). THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 04-02-08 THE WATER PUMP NEEDED TO BE REPLAED AFTER 1 YEAR AND 8 MONTHS. THE TRANSMISSION SOLENOID AND SEPERPENTIN BELT WERE REPLACED.
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Jan 25, 2007 - Akron , OH - Electrical, Radio/Tape Deck/Cd Etc.
TL*- THE CONTACT OWNS A 2003 CHEVROLET TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED. THE DEALER DIAGNOSED THE VEHICLE AND INSTALLED A TRANSMISSION CARRIER, BUT INDICATED THAT THE FUEL INJECTION PUMP COULD ALSO BE THE CAUSE OF THE FAILURE. THIS INCIDENT OCCURRED FOR THREE WEEKS AND CONTINUED TO OCCUR AFTER BEING REPAIRED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS HOT OR COLD. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATOR LIGHTS WHEN THE STALLING OCCURRED. HOWEVER, WHEN THE VEHICLE LOST POWER THE OIL LIGHT INDICATOR WAS LIT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO THE FREQUENT STALLING INCIDENTS, INCLUDING ONE THAT OCCURRED AT 1 AM. UPDATED 2/22/2007 -NOW THE VEHICLE EXHIBITS A ROUGH START CONDITION. THE STEERING HAD BECOME VERY TIGHT AND MAKES NOISE. THE RADIO WILL NOT PLAY AND THE VEHICLE CUTS OFF WHEN IT IS ON. TRANSMISSION PROBLEMS. THE HORN WILL NOT SOUND. REAR WIPERS STOPPED WORKING.
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Nov 24, 2006 - Waterloo, IL - Electrical, Air Conditioner
PURCHASED 2003 CHRYSLER TOWN AND COUNTRY IN JUNE OF 2004 AND HAVE NUMEROUS PROBLEMS. A/C HAS WENT OUT TWICE, BRAKES HAVE BEEN REPLACED TWICE, NOW VAN HAS LOST POWER AND THEY ARE REPLACING VALVE SPRINGS AND OTHER INTERNAL ENGINE PARTS. I HAVE HAD NOW RECALL NOTICES OR NOTIFICATIONS FROM DEALER.
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Mar 07, 2005 - Sanford, FL - Electrical, Air Conditioner
PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED.
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Sep 09, 2004 - Manistique, MI - Equipment
WHILE AT AN INTERSECTION, I HAD A POWER LOSS ON MY CHRYSLER TOWN AND COUNTRY. AFTER THE LOSS OF POWER I WAS UNABLE TO DO ANYTHING. I HAD TO SHUT THE VAN OFF WAIT 10 MINUTES AND THEN START IT UP AGAIN. AFTER RESTARTING IT WAS NOT SHIFTING CORRECTLY AND THE CHECK INGINE LIGHT THEN CAME ON. I TOOK IT BACK TO THE DEALERSHIP WHERE WE HAD BOUGHT IT 3 MONTHS AGO. THEY RAN A TEST ON THE VAN WHICH IT FAILED. IT FAILED THE TRANSMISSION TEST. KNOWING THAT THEY WILL NOT FIX IT. WHILE I WAS MAKING THE HOUR DRIVE TO THE DEALERSHIP THE LIGHT WENT OFF, THEY SAID WITHOUT THE LIGHT ON THERE IS NOTHING THEY CAN DO. I HAVE A 3 YEAR OLD DAUGHTER AND WILL BE HAVING MY SECOND CHILD NEXT MONTH. WHAT ARE THEY WILLING TO DO IF WE ALL GET KILLED BY THIS. THEY KNOW IT IS UNSAFE YET THEY WILL DO NOTHING!!
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May 10, 2004 - Hampton, VA - Electrical, Air Conditioner
AIR CONDITIONER (A/C) COMPRESSOR FAILED THE COMPRESSOR WAS REPLACED . THEN IT WAS FOUND THAT THE COMPRESSOR WAS NEVER SHUTTING OFF. DEALER CALLED CHRYSLER STAR. DEALER WAS TOLD THAT THE ATC UNIT NEEDED TO BE REPLACED. DEALER REPLACED THE ATC UNIT BUT THE CYCLING PROBLEM STILL IS HAPPENING. DEALER THEN CALLED STAR AGIAN AND NOW WAS TOLD THAT THIS WAS NORMAL. I HAVE FOUND THAT WHEN YOU START THE VAN UP WITH THE ATC UNIT ON NO A/C REQUESTED AT THIS POINT AND THE COMPRESSOR WILL START TO CYCLE ON AND OFF THIS WILL NEVER STOP. THIS ALSO HAPPENS WHEN YOU GO TO DEFROST MODE BACK TO VENT ( NO A/C REQUESTED) THE COMPRESSOR WILL START CYCLING ON AND OFF AND NEVER STOP. I HAVE FOUND THAT YOU CAN STOP THE CYCLING BY TURNING ON THE A/C (SNOWFLAKE BUTTON) ON THEN OFF THE COMPRESSOR WILL NOW BE OFF AND NOT COME BACK ON TILL THE A/C UNIT IS TURNED TO AUTO MODE OF MANUAL TURNING ON THR A/C.
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