Auto Recalls for Consumers

FORD F-150 - 2011 FORD F-150 Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1580 complaints filed for the 2011 FORD F-150

Below is a list of complaints & problems filed against the 2011 FORD F-150. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 FORD F-150, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (3) Seat Belts (6) Steering (339) Unknown Or Other (69)
Back Over Prevention (1) Exterior Lighting (17) Seats (8) Structure (24) Vehicle Speed Control (141)
Electrical System (160) Fuel Propulsion System (63) Service Brakes (136) Suspension (9) Visibility (56)
Electronic Stability Control (33) Fuel System Gasoline (42) Service Brakes Electric (1) Tires (10) Visibility Wiper (75)
Engine (408) Latches Locks Linkages (1) Service Brakes Hydraulic (8) Traction Control System (3) Wheels (7)
Engine And Engine Cooling (29) Power Train (478)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

3/17/2019 - PORT CHARLOTTE, FL
WHILE DRIVING THE ORANGE WRENCH APPEARS IN THE DASH BOARD. THE POWER IS SHUT DOWN AND THE ENGINE RUNS REAL ROUGH LIKE IT ONLY A 2 CYLINDERS. BUT, THERE IS NO POWER AND THE GAS PEDAL DOESN'T ACCELERATE THE TRUCK. THE MOTOR IS RUNNING, THO ROUGH, BUT THERE IS NO POWER AT ALL. THIS HAS HAPPENED ABOUT 10 TIMES TO ME IN THE PAST 8 MONTHS WHILE DRIVING IN TRAFFIC. YOU HAVE TO TURN THE TRUCK OFF, WAIT A FEW MINUTES, THEN RESTART THE TRUCK AND IT RUNS AGAIN. I HAVE TAKEN IT TO FORD TWICE, LEAVING WITH THEM FOR 8 HOURS BUT THEY CAN'T FIND ANY INFO ON THE TRUCK COMPUTER TO SHOW ANY PROBLEMS. I HAVE ALSO TAKEN IT TO 2 DIFFERENT MECHANICS BUT THEY WERE UNABLE TO FIND AND PROBLEM LOGGED INTO THE COMPUTER. FORD SERVICE MANAGER SAID HE NEVER HEARD OF THIS PROBLEM EVEN THO I TOLD HI THE FORD FORUM BOARD LIST THIS PROBLEM FROM OTHER TRUCK OWNERS. THE BOARD LISTS THE PROBLEM EITHER FROM THE THROTTLE BODY OR THE THROTTLE SENSOR BUT FORD AGAIN STATES THEY ARE UNAWARE OF THIS ISSUE. LOSING POWER AND STALLING IN TRAFFIC COULD BE A REAL SERIOUS ISSUE AND CAUSE SOMEONE TO GET KILLED!!

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UNKNOWN OR OTHER

3/15/2019 - YAKIMA, WA
REGARDING SAFETY RECALL NOTICE19S07, I CALLED THE DEALERSHIP AND THEY TOLD ME THAT THEY DO NOT HAVE THE SOFTWARE TO FIX THIS UNTIL SOMETIME IN MAY, TO CALL BACK AT THE BEGINNING OF MAY. HOW CAN I MAKE FORD RESPOSIBLE IF SOMETHING HAPPENS TO ME IN THE MEANTIME? THANKS!

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VEHICLE SPEED CONTROL

3/15/2019 - YAKIMA, WA
REGARDING SAFETY RECALL NOTICE19S07, I CALLED THE DEALERSHIP AND THEY TOLD ME THAT THEY DO NOT HAVE THE SOFTWARE TO FIX THIS UNTIL SOMETIME IN MAY, TO CALL BACK AT THE BEGINNING OF MAY. HOW CAN I MAKE FORD RESPOSIBLE IF SOMETHING HAPPENS TO ME IN THE MEANTIME? THANKS!

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ELECTRICAL SYSTEM

3/14/2019 - NEWBURY PARK, CA
THE INSTRUMENT CLUSTER LCD DISPLAY LOSES FUNCTIONALITY IMMEDIATELY AFTER THE VEHICLE STARTS. THIS PREVENTS THE INSTRUMENT PANEL FROM DISPLAYING THE SELECTED TRANSMISSION GEAR, INCREASING THE RISK OF UNINTENDED VEHICLE MOVEMENT. IT ALSO PREVENTS WARNING CHIMES, MESSAGES, AND LIGHTS FROM OPERATING. I HAVE NO VISIBILITY ABOUT THE CAR'S HEALTH, ODOMETER, WARNINGS, ETC.

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POWER TRAIN

3/14/2019 - SAN ANTONIO, TX
THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO FIRST GEAR, WHICH CAUSED AN ABRUPT REDUCTION IN SPEED. ALSO, THE GEAR WOULD OCCASIONALLY REMAIN IN NEUTRAL AND WOULD NOT PROPERLY CHANGE OVER. AN INDEPENDENT MECHANIC WAS CONTACTED. MONTHS LATER, AFTER THE FAILURE HAD BEEN EXPERIENCED INTERMITTENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. RED MCCOMBS FORD (8333, I-10, SAN ANTONIO, TX 78230, (210) 996-2678) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

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POWER TRAIN

3/13/2019 - KERENS, TX
THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRINSON FORD (1951 MARTIN LUTHER KING JR BLVD, CORSICANA, TX 75110, 903-874-8880) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER UNTIL THE SECOND QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED DEALER WAS GIVEN INFORMATION ON SOFTWARE UPDATE BUT INDEED VERIFIED THE DEALER HAD THE CORRECT INFORMATION.

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UNKNOWN OR OTHER

3/12/2019 - KNOXVILLE, MD
AS EXPERIENCED BY MANY OTHERS, ONE OF THE FIXED REAR WINDOWS SHATTERED WHILE DRIVING ABOUT 35 MPH IN A STRAIGHT LINE ON A MARYLAND STATE ROADWAY THAT WAS IN GOOD CONDITION. A VERY LOUD POP/CRASH ALERTED ME TO THE DAMAGE. I COULD NOT IDENTIFY ANY PHYSICAL IMPACT THAT CAUSED THE GLASS TO SHATTER. THIS OCCURRED ON 4 MAR 2019.

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POWER TRAIN

3/11/2019 - OKLAHOMA CITY, OK
THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE ELECTRIC TRANSMISSION WOULD NOT ENGAGE INTO THE REVERSE GEAR AND THE BACKUP CAMERA DID NOT WORK. REYNOLDS FORD OF OKC (7320 NORTHWEST EXPY, OKLAHOMA CITY, OK 73132, (833) 821-8065) STATED THAT THE LEAD FRAME NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE LEAD FRAME WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE TO PAY FOR THE LEAD FRAME REPAIRS EVEN THOUGH IT WAS RELATED TO THE RECALL. THE RECALL INDICATED THE FAILURE OF THE OUTPUT SPEED SENSOR THAT CAUSED THE TRANSMISSION TO DOWNSHIFT UNEXPECTEDLY. THE FAILURE MILEAGE WAS 190,000.

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BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

3/11/2019 - OKLAHOMA CITY, OK
THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE ELECTRIC TRANSMISSION WOULD NOT ENGAGE INTO THE REVERSE GEAR AND THE BACKUP CAMERA DID NOT WORK. REYNOLDS FORD OF OKC (7320 NORTHWEST EXPY, OKLAHOMA CITY, OK 73132, (833) 821-8065) STATED THAT THE LEAD FRAME NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE LEAD FRAME WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE TO PAY FOR THE LEAD FRAME REPAIRS EVEN THOUGH IT WAS RELATED TO THE RECALL. THE RECALL INDICATED THE FAILURE OF THE OUTPUT SPEED SENSOR THAT CAUSED THE TRANSMISSION TO DOWNSHIFT UNEXPECTEDLY. THE FAILURE MILEAGE WAS 190,000.

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STEERING

3/11/2019 - JEWETT, OH
THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 135,000.

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