Steering Problem on the 2011 FORD F-150
Car problem(s) with the 2011 FORD F-150.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Steering
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Jul 18, 2019 - Moravia, NY - Steering
LOWER STEERING SHAFT UNIVERSAL JOINTS FREEZING CAUSING EXTREMELY HARD STEERING
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Jul 06, 2019 - Angleton, TX - Steering
WAS TURNING LEFT INTO WALMART WHEN STEERING WENT COMPLETELY OUT. VERY HARD TO TURN, HARDER TO TURN THAN MANUAL STEERING. PULLED INTO PARKING LOT TURNED OFF VEHICLE TO INSPECT. WHEN TRYING TO TURN AFTER RESTARTING VEHICLE, VEHICLE MADE LOUD WHINING SOUND. TRACTION CONTROL LIGHT CAME ON...THEN STEERING FAILURE LIGHT CAME ON...WITH IN A FEW MINUTES WHINING COMPLETELY STOPPED. LIGHTS REMAIN ON WHEN RUNNING. STEERING COMPLETELY OUT...NO POWER ASSIST WHAT SO EVER
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Jun 30, 2019 - Wichita Falls, TX - Steering
NO POWER STEERING. VEHICLE WAS STATIONARY
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Jun 18, 2019 - Holt, MO - Steering
STEERING BINDS WHEN TURNING, BOTH WHEN GOING INTO A TURN AND RETURNING TO CENTER (STRAIGHT). MOST NOTICEABLE ON CITY STREETS. I MUST USE EXTRA ARM STRENGTH IN BOTH MANEUVERS. PROBLEM FIRST NOTICED ABOUT 2 YEARS AGO. HAS GOTTEN PROGRESSIVELY WORSE SINCE.
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Jun 11, 2019 - Anchorage, AK - Steering
WHILE DRIVING THE TRUCK ON THE CITY ROAD I MADE A U- TURN AND THE STEERING SKIPPED. I DROVE IT THE NEXT DAY ON THE CITY ROAD AND THE STEERING GOT WORSE AND THE TURN BLINKERS FAILED TO COME ON. THEN 2 DAYS LATER, WHILE PARKED, I ATTEMPTED TO BACK OUT OF THE DRIVE WAY AND THE STEERING IS COMPLETELY GONE AND SQUEALS INSISTENTLY. THE TRUCK IS EQUIPPED WITH A EPAS (ELECTRONIC POWER ASSIST STEERING) SYSTEM WHICH HAS FAILED. IN DOING RESEARCH ON LINE, THERE IS A CONSISTENT PROBLEM WITH THE EPAS SYSTEM AND I AM SURE I'M NOT THE ONLY COMPLAINT. IF THIS IS A KNOWN ISSUE, THEN IT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. MY TRUCK IS NOW SITTING IN MY DRIVEWAY UNDRIVABLE.
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Jun 10, 2019 - Ormond Beach, FL - Steering
AS I WAS LEAVING THE PARKING LOT AND PULLING INTO TRAFFIC THE STEERING ON MY TRUCK LOCKED UP AND BECAME EXTREMELY HARD TO MOVE. ALMOST SIMULTANEOUSLY THE TRUCK PUT A CODE UP THAT SAID SERVICE POWER STEERING. AFTER ALMOST HAVING A HEAD ON COLLISION I PULLED OFF TO THE SIDE OF THE ROAD SHAKING IN TERROR AS I WAS TRYING TO FIGURE OUT WHAT COULD+VE POSSIBLY WENT WRONG. WITH A LITTLE RESEARCH I DID AND FOUND OUT THAT THERE ARE OTHER PEOPLE THAT HAVE HAD THE SAME ISSUE AND THE POWER STEERING RACK AND PINION MODULE WENT OUT WITHOUT WARNING. THIS IS AN IMMEDIATE DANGER TO ANY PERSON THAT USES PUBLIC ROADWAYS FOR THEMSELVES IN OTHER PEOPLE THEY NEED TO GET THIS OFF THE ROAD IMMEDIATELY AND RECALL THIS PART.
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Jun 03, 2019 - Bend, OR - Steering
JUST AFTER ENTERING A HIGHWAY, I NOTICED I HAD NO POWER STEERING AT ALL (WITH DASH DISPLAYING "POWER STEERING ASSIST FAULT"....HAD THIS HAPPENED JUST MINUTES EARLIER, I COULD HAVE GONE OFF A CLIFF. I PULLED OVER AND SHUT IT OFF. I RESTARTED TRUCK AND WAS ABLE TO DRIVE IT HOME AT A VERY SLOW SPEED IN CASE I LOST P/S AGAIN. WHAT THE HECK FORD!!
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May 31, 2019 - Fredericksburg, VA - Steering
POWER ASSIST STEERING JUST GOES OUT WHILE DRIVING AT HIGHWAY SPEEDS
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May 29, 2019 - Florien, LA - Steering
WHILE BACKING OUT OF THE DRIVEWAY, THE VEHICLE LOST POWER STEERING AND WARNING CAME UP ON THE VIEW SCREEN SAYING TORQUE ANGLE SENSOR FAULT. AFTER PULLING VEHICLE BACK INTO THE DRIVEWAY AND TURNING OFF THE KEY THE SYSTEM OPERATED NORMALLY, EXCEPT THERE WAS A LOT OF SLACK IN THE STEERING AND SOME PULSING WHEN STEERING AT SLOW SPEED. I TOOK THE VEHICLE TO FIRESTONE TO HAVE IT CHECKED AND WAS TOLD I WOULD HAVE TO HAVE IT CHECKED AT THE DEALERSHIP. ON THE WAY THERE, IT LOST POWER STEERING AGAIN WHILE TURNING ONTO A BACK STREET. I SHUT OFF THE VEHICLE AND RESTARTED IT. THIS ALLOWED ME TO DRIVE IT TO THE DEALERSHIP. THEY PUT IT IN THE SHOP AND I WAS TOLD THAT I WOULD HAVE TO HAVE THE ENTIRE POWER STEERING UNIT REPLACED. THE SERVICE ADVISOR TOLD ME WHEN I PICKED THE VEHICLE UP THAT IT HAD MALFUNCTIONED ON HIM WHILE TAKING IT INTO THE SHOP.THE PART WAS AROUND $1,600. WITH LABOR, ALIGNMENT AND TAXES, IT COST OVER $2,400 TO GET THE VEHICLE BACK. I HEARD THAT THE 2014 MODEL VEHICLES HAD A RECALL FOR THE SAME ISSUE, BUT MINE WAS NOT COVERED BECAUSE IT WAS A 2011 MODEL.
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May 28, 2019 - Keller, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT EXTRA STRENGTH WAS REQUIRED TO TURN THE STEERING WHEEL. IN ADDITION, THE STEERING SEIZED A FEW TIMES, WHICH CAUSED THE CONTACT TO PULL OVER. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY; HOWEVER, "POWER STEERING ASSIST FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT FOR MAY 29, 2019 WITH FIVE STAR FORD RICHLAND HILLS (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180, (817) 500-0096). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,150. THE VIN WAS INVALID.
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May 25, 2019 - Lewiston, NY - Steering
STEERING IS VERY ERRATIC. DID NOT EVEN KNOW I HAD ELECTRIC STEERING. FROM PAST EXPERIENCE IT FELT LIKE I AM LOW ON POWER STEERING FLUID. WENT TO ADD FLUID AND DISCOVERED THERE IS NO PUMP OR HYDRAULICS. STEERING ASSIST IS VERY UNRELIABLE AND DROPS OUT WITH OUT NOTICE AND IMPOSSIBLE TO STEER WITH CONTROL ESPECIALLY WHEN MAKING TURNS IN EITHER DIRECTION. THIS IS NOT SAFE.
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May 17, 2019 - Taylor, MI - Steering
MY EAPS (ELECTRIC ASSISTED POWER STEERING) SEEMS TO BE ACTING UP. THE ISSUE DOESN'T OCCUR ALL THE TIME BUT WHEN IT DOES ITS HARD TO TURN THE WHEEL LEFT OR RIGHT THEN TURN IT BACK STRAIGHT WHEN MAKING A TURN. I HAVE MECHANICAL BACKGROUND AND RAN A DIAGNOSTIC TO SEE IF WAS A SENSOR BUT NOTHING COMES UP. I ALSO HAVE VIEWED SOME ONLINE FORMS AND IT SEEMS OTHER PEOPLE HAVE THE SAME ISSUE. I WILL PROVIDE THE LINK FOR A SITE THAT I FOUND OTHERS TALKING ABOUT THE SAME ISSUE. I PREVIOUSLY OWNED A 2010 FORD ESCAPE AND I REMEMBER HAVING A POWER STEERING RECALL WITH THAT. FROM MY EXPERIENCE IN THE AUTOMOTIVE FIELD I KNOW SOME VEHICLES HAVE THE SAME ISSUE AS OTHERS. NO ACCIDENTS HAVE HAPPENED FOR ME BUT TO AVOID THEM I THOUGHT I SHOULD REPORT THIS IN THE EVENT THIS IS A RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/F-150/2011/STEERING/STEERING.SHTML
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May 15, 2019 - Sacramento, CA - Steering
THE POWER STEERING FAILED, IT IS ALMOST IMPOSSIBLE TO STEER. THIS IS A SERIOUS SAFETY ISSUE, AND COULD EASILY RESULT IN A DEADLY ACCIDENT. I AM NOT FINDING A RECALL FOR THIS, ALTHOUGH IT IS OBVIOUS THAT FORD HAS KNOWN ABOUT IT FOR YEARS. THE DEALERSHIP WANTS $2295 TO REPAIR IT.
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May 13, 2019 - Berne, IN - Steering
STEERING STICKS. WHEN DRIVING AND CHANGING LANES OR TURNING ON SHARP CURVES, IT FEELS AS IF THE POWER STEERING BRIEFLY GOES OUT. WHILE TRYING TO CHANGE LANES AT A GAS STATION THIS PAST WEEKEND, STEERING BRIEFLY WAS STUCK CAUSING ME TO ALMOST HIT A NEIGHBORING VEHICLE. IT APPEARS CARCOMPLAINTS.COM HAS 320 COMPLAINTS ABOUT THE SAME ISSUE. I DID TAKE IT TO A FORD DEALERSHIP AFTER A PREVIOUS ISSUE SEVERAL MONTHS AGO AND THEY CONFIRMED THE ISSUE.
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May 06, 2019 - Plano, IL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 10 MPH, THE STABILITY CONTROL WARNING INDICATOR ILLUMINATED AND THE TURN SIGNALS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO GJOVIK FORD INC (LOCATED AT 2600 US-34, SANDWICH, IL 60548, (630) 552-8058) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
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May 03, 2019 - Columbia, TN - Steering
THE SERVICE ADVANCETRAC LIGHT COMES ON REGULARLY WHILE TRYING THE STEERING WHEEL AT LOW SPEEDS. IT USED TO NOT BE AS COMMON, BUT HAS GOTTEN WORSE I. THE PAST 6 MONTHS. TODAY I TRIED SLOWING DOWN WHILE MAKING A RIGHT TURN AND THE STEERING G LOCKED UP ON ME MID-TURN. BASED ON THE SAME DIAGNOSTICS AS HUNDREDS OF OTHERS WITH THIS PROBLEM, IT+S INDICATED THAT THE ENTIRE STEERING RACK WILL NEED REPLACED. FORD KNOWS ABOUT THIS PROBLEM WITH NOT JUST THE 2011 MODELS, BUT WITH THE 2012 AND 2013 MODELS AS WELL.
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May 02, 2019 - Lake Almanor, CA - Steering
FULL POWER STEERING SYSTEM FAILURE. ZERO POWER ASSIST.
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Apr 22, 2019 - Calhoun, GA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME STIFF AND WAS UNABLE TO BE MANEUVERED. THE VEHICLE STRUCK A CURB, AS A RESULT. THERE WAS NO CRASH. THE CONTACT DROVE THE VEHICLE HOME AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE SERVICE ADVANCE TRACK INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
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Apr 17, 2019 - Cartersville, GA - Steering
WHILE DRIVING IN A DEEP CURVE, IT BECOMES HARD TO STRAIGHTEN THE STEERING WHEEL. IT IS LIKE IT LOSES ITS POWER STEERING FOR ABOUT 1-2 SECONDS AND ONCE YOU FORCE IT STRAIGHT, THE POWER STEERING BEGINS WORKING AGAIN. IT WILL BE FINE FOR A FEW DAYS AND THEN START ACTING UP AGAIN. SOMETIMES IT IS A FULL ON STICK IN ONE POSITION, OTHER TIMES IT IS JERKY STICKING AS YOU ARE TRYING TO STRAIGHTEN IT BACK UP. IT HAS ALMOST CAUSE ME TO RUN OFF THE ROAD MULTIPLE TIMES; I HAVE HAD TO LEARN TO NOT PANIC WHEN IT HAPPENS AND JUST SLOW DOWN UNTIL I AM BACK IN CONTROL. THE EPS NEEDS TO BE RECALLED ON THESE BEFORE DEATHS OCCUR. I HAVE THREE VERY YOUNG CHILDREN THAT I WON'T EVEN DRIVE AROUND DUE TO THE FACT THAT IT IS SO DANGEROUS TO TRY TO DRIVE ON IN CURVES. THIS HAS BEEN OFF AND ON HAPPENING FOR ABOUT 1.5 YEARS NOW. I AM GOING TO TRY TO SELL THE TRUCK AND HAVE BEEN RESEARCHING GETTING IT FIXED AND IF IT WAS A RECALL HER RECENTLY AND I FIND IT TO BE RIDICULOUS THAT IT WILL COST $2,000 ON A TRUCK THAT IS ONLY WORTH $10,000. IT IS EVEN MORE CRAZY THAT IT IS SOMETHING THAT HAS TO BE PAID FOR WHEN SAFETY IS THE SOLE REASON TO DO IT. FORD SHOULD DEFINITELY FIX THIS SAFETY CONCERN AND GET RID OF THE EPS SYSTEM.
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Apr 16, 2019 - Butte, MT - Steering
STEERING WOULD BIND WHEN TURNING LEFT AND WOULD GET STUCK IN THAT POSITION AND HAVE TO FORCEFULLY MOVED BACK TO CENTER.
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Apr 10, 2019 - Thibodaux, LA - Steering
WAS MAKING A LEFT TURN GETTING ON THEY HIGHWAY WHEN STEERING GOT HARD, MAKING IT HARD TO TURN ALMOST GETTING IN AN ACCIDENT, TRACTION CONTROL LIGHT CAME ON BUT WENT BACK OFF. ENGINE LIGHT CAME ON ,WENT BACK OFF. THIS HAS BEEN GOING ON SINCE FEBRUARY, CALLED LOCAL FORD DEALERSHIP BASICALLY WAS TOLD NO RECALL, NO COMPLAINTS, BUT THEY CALL LOOK AT IT AT OUR COST. IT'S GOTTEN WORSE,SINCE THEN GOING AROUND CURVES OR MAKING TURNS IT TAKES FULL STRENGTH TO MAKE THE TURN . SOME TIMES ITS EASY LIKE IT SHOULD BE .BROUGHT IT TO A LOCAL MECHANIC SHOP TO SEE WHAT THEY SAY AND AFTER LOOKING AT IT ,THEY SAID IT NEEDS,TO GO TO DEALERSHIP THEY CAN'T DO ANYTHING WITH IT .THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT .
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Apr 01, 2019 - Montgomery, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 45 MPH, THE STEERING FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED THIRTY MINUTES TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
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Mar 29, 2019 - Wetumpka, AL - Steering
WHILE DRIVING THE TRUCK ON A CITY STREET, UPON TURNING INTO A DRIVEWAY THE POWER STEERING STOPPED WORKING. THIS CAUSED A REAL PROBLEM TRYING TO CORRECT THE TURN. UPON INVESTIGATING THIS IT HAS COME TO LIGHT THAT THERE HAS BEEN A PROBLEM WITH THE ELECTRIC POWER ASSIST STEERING. NOT ONLY ON THIS 2011 F150, BUT VARIOUS OTHER FORD MODELS AND YEARS OF MANUFACTURE. THE DEALERSHIP AND FORD CUSTOMER SERVICE SAYS NO RECALLS HAVE BEEN ISSUED. I BELIEVE IT IS TIME TO ISSUE A RECALL BECAUSE THIS IS AN EXPENSIVE REPAIR AND FORD SHOULD OWN UP TO THIS PROBLEM THAT HAS BEEN ONGOING FOR YEARS! WHY SHOULD THE CONSUMER BE PUT INTO THIS DANGEROUS SITUATION AND EXPENSIVE REPAIR? IT'S TIME NHTSA TO STAND UP AND TELL FORD TO FIX THIS PROBLEM! THIS VEHICLE CAN NOT BE TRUSTED ON THE ROAD ANYMORE AND IT SITS IN THE DRIVEWAY. NOW, IF THE NHTSA WANTS TO PAY $2,000 TO REPAIR THE EPAS, ALL WILL BE GOOD. THEN THE NHTSA CAN SEND THE RECEIPT TO FORD IF THEY EVER ISSUE A RECALL.
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Mar 19, 2019 - Raleigh, NC - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE STEERING. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Mar 11, 2019 - Jewett, OH - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE STEERING FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 135,000.
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Mar 09, 2019 - Flint, MI - Steering
WHILE DRIVING DOWN THE HIGHWAY THE FAULT CODE FOR TIMING CHAIN P0016 CAME ON AND ENGINE SEIZED IN THE MIDDLE OF THE HIGHWAY. I LOST ALL POWER STEERING AND BRAKE POWER WHICH CAUSED ME TO ALMOST COLLIDE WITH OTHER VEHICLES TRYING TO GET OFF THE HIGHWAY WITH NO POWER. AFTER FINALLY GETTING TRUCK ON THE OFF RAMP IT TOOK ALL I HAD TO GET IT TO STOP AT THE INTERSECTION PUTTING MY LIFE AND THE DRIVER OF THE SUV AT THE INTERSECTION LIFE IN DANGER.
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Mar 04, 2019 - Dayton, OH - Steering
STEERING IS STIFF WHEN COLD, AND WHILE MAKING TURNS IT STICKS IN THE TURN POSITION AND IS DIFFICULT TO CORRECT WHILE DRIVING.
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Mar 03, 2019 - Lodi, WI - Steering
WHILE DRIVING THE OTHER DAY MY STEERING GOT REALLY HARD TO TURN ALL OF A SUDDEN, THEN IT WORKED NORMALLY. IT HAS SINCE HAPPEN A COUPLE TIMES USUALLY WHILE MAKING A TURN - I AM AFRAID TO DRIVE IT BECAUSE IF IT HAPPENS IN A TURN I MIGHT HIT SOMEONE. I HAVE SINCE READ THAT SOME VEHICLES ARE BEING RECALLED - BUT DIDN'T SEE MINE. THIS RECALL SHOULD BE EXPANDED TO COVER ALL ELECTRIC POWER STEERING VEHICLES.
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Mar 01, 2019 - Cedar Rapids, IA - Steering
TAKATA RECALL: AFTER THE VEHICLE HAS SAT FOR AN EXTENDED AMOUNT OF TIME, 8+ HOURS, THE STEERING COLUMN OR RACK SEEMS TO LOCK UP. WHEN YOU ATTEMPT TO START THE VEHICLE AND DRIVE, YOU DO NOT HAVE ANY STEERING RESPONSE FROM THE RACK. THE STEERING WHEEL IS LOCKED IN PLACE WITH ONLY 15-20 DEGREES WORTH OF 'PLAY'. ALSO, WHILE DRIVING, THE STEERING WHEEL SEEMS TO STICK PERIODICALLY WHILE NAVIGATING DOWN ROADS (CITY AND HIGHWAY). WHEN THE ROAD CURVES AND YOU TURN, THE STEERING SEEMS TO CLICK, OR JUMP A LITTLE, MAKING THE VEHICLE OVER REACT. THIS HAS CAUSED MULTIPLE ACCIDENTS TO OTHERS, AND NO RECALL HAS BEEN ISSUED AT THIS TIME FOR THE 2011 MODEL YEAR BY FORD.
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Feb 26, 2019 - Rapid River, MI - Steering
THE STEERING IS NOW HARD. THE EPS NO LONGER IS WORKING. I WAS DRIVING DOWN THE HIGHWAY AND IT JUST BECAME DIFFICULT TO STEER.
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Feb 25, 2019 - Poestenkill, NY - Steering
FIRST PROBLEM IS THE ELECTRIC POWER STEERING. TODAY I WAS DRIVING HOME FROM WORK EVERYTHING WORKING FINE, MODERATE TRAFFIC, AND I HAPPENED UPON A SHARP CURVE IN THE ROAD WHERE I COMPLETELY LOST ELECTRIC POWER STEERING AND ALMOST CAREENED INTO ONCOMING TRAFFIC. I PULLED OVER TO GATHER MYSELF AND SLOWLY DROVE TO THE CLOSEST PULL OFF. SUDDENLY MY POWER STEERING WAS WORKING AGAIN. THIS HAS HAPPENED 5 TIMES NOW. FORD CANT FIND ANYTHING WRONG BUT THEY ARE HAPPY TO REPLACE THE ELECTRIC POWER STEERING BOX FOR $1800. IT IS AN UN SERVICEABLE PART SO IT MUST BE REPLACED. THIS SYSTEM IS FAULTY AND DANGEROUS. THIS ALL OCCURRED DURING CITY DRIVING. THERE SHOULD BE A RECALL BEFORE SOMEONE IS HURT.
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Feb 23, 2019 - Centerpoint, AL - Steering
WHEN TURNING THE STREERING WHEEL IT GETS HARD .YOU HAVE TO MAKE SURE BOTH HANDS ON STREERING SO YOU CAN BRING IT BACK THE WHEELS WANTS TO CONTINUE TURN IT WILL RELEASE AFTER A WHILE HARD TO CONTROL
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Feb 22, 2019 - Arnold, MD - Steering
WHILE DRIVING MY STEERING RACK SUDDENLY BROKE MAKING IT NEARLY IMPOSSIBLE TO HANDLE AND AVOID VEHICLES ON THE ROADWAY ON A CITY ROAD ABOUT TO ENTER THE HIGHWAY.
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Feb 19, 2019 - Lees Summit, MO - Steering
POWER STEERING IS "STICKY " AND DOES NOT RETURN TO CENTER AFTER A TURN , THIS REQUIRES CONSTANT STEERING EFFORT TO STAY WITHIN ONES LANE. THERE IS ALSO A STICKING POINT WHEN TURNING THE WHEEL IN ONE DIRECTION.
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Feb 19, 2019 - Daytona Beach, FL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD TO USE EXCESSIVE EFFORT TO OPERATE THE STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
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Feb 12, 2019 - Robertsdale, AL - Steering
I WAS DRIVING ONE AFTERNOON AND ALL OF A SUDDEN WHEN I TURNED MY STEERING WHEEL IT WOULD LET OUT A HIGH PITCHED SCREECHING NOISE AND MY STEERING WHEEL WOULD LOCK UP. I COULDN+T TURN IT LEFT NOR RIGHT BECAUSE IT WAS STUCK BUT IF I FORCED IT IT WOULD UNLOCK BUT STILL MAKE THE SCREECHING SOUND. AND THIS IS WHERE I AM AT ALMOST WRECKING 5 TIMES THAT DAY TRYING TO GET HOME AND NOT BEING ABLE TO DRIVE TO WORK WITH MY CAR DUE TO THE FACT MY POWER STEER IS FAILING FOR NO REASON WHAT SO EVER.
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Feb 11, 2019 - Hilton Head Island,, SC - Steering
POWER STEERING ELECTRIC ASSIST IS NOT WORKING ALL OF A SUDDEN DIFFICULT TO TURN, PULLING OUT OF GAS STATION ON TO HIGHWAY
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Feb 08, 2019 - Fort Worth, TX - Steering
I GOT INTO MY FORD F150 TO GO TO WORK AND THE STEERING LOCKED UP ON ME, I COULD NOT GET IT TO STEER AT ALL. I CALLED THE DEALERSHIP REPAIR CENTER THAT I PURCHASED THE TRUCK FROM AND TOLD THEM WHAT HAPPENED. THEY CAME AND TOWED THE TRUCK TO THE DEALERSHIP TO HAVE A MECHANIC LOOK AT IT. THE NEXT DAY THEY CALLED ME AND TOLD ME IT WAS THE STEERING COLUMN AND THE ENTIRE THING WAS NEEDING TO BE REPLACED AT A COST OF OVER 2000.00. I HAD THE TRUCK FOR LESS THAN FOUR MONTHS.
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Feb 06, 2019 - Poestenkill, NY - Steering
MY 2011 FORD F150 WITH ELECTRIC POWER STEERING SAILS WHILE DRIVING. IT STARTS OUT WORKING FINE AND THEN ONCE THE TRUCK IS UP TO SPEED IT'S DIFFICULT TO TURN THE WHEEL BETWEEN 11 O'CLOCK AND ONE O'CLOCK ON THE STEERING WHEEL. THE MALFUNCTION DOES NOT THROW A CODE ON THE PCM SO THE DEALERSHIP SAYS IT'S FINE. BUT I'M LOOKING AROUND ON A LOT OF DIFFERENT BLOG SITES IN HUNDREDS IF NOT THOUSANDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR ELECTRIC POWER STEERING SUDDENLY NOT WORKING. I DRIVE-IN SNOWY ICY CONDITIONS FOR WORK DURING THE WINTER IN THIS PROBLEM HAS ALMOST CAUSED NUMEROUS ACCIDENTS BECAUSE OF THE JERKY MOTION YOU HAVE TO PERFORM TO CHANGE LANES OR STEER. I WOULD REALLY APPRECIATE IF THIS ISSUE COULD BE INVESTIGATED BECAUSE THERE'S NO RECALL FROM FORD.
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Jan 28, 2019 - Lake Charles, LA - Steering
WHILE TURNING IN TRAFFIC MY EPAS STEERING WENT OUT ALMOST CAUSING A WRECK. I ALREADY HAD DEALERSHIP CHANGE EPAS RACK AND PINION AND I HAVE SAME PROBLEM. THERE IS A RECALL FOR 2014 TRUCKS WITH SAME ISSUE. ITS DEFINITELY A SAFETY ISSUE.
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Jan 16, 2019 - Indianapolis, IN - Steering
STEERING STICKS AND IS ERRATIC ON THE INTERSTATE. WHEN TURNING LEFT THE STEERING SOMETIMES STICKS GIVING THE IMPRESSION THE TRUCK IS OVER ROTATING AROUND CORNERS. CHANGING LANES ON THE INTERSTATE IS DANGEROUS AS SOMETIMES THE STEERING STICKS CAUSING THE TRUCK TO VEER. I THOUGHT IT WAS JUST ME UNTIL I FOUND TSB 11-08-18. FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS! I'M NOT HAPPY AND BELIEVE THIS SHOULD BE A RECALL. WILL IT TAKE SOMEONE GETTING KILLED FIRST? STEERING IS PRETTY IMPORTANT.
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Jan 09, 2019 - Medway, OH - Steering
STEERING INTERMITTENTLY LOCKS UP ON PRIMARILY LEFT TURN. PROBLEM HAS BEEN WORSENING TO INCLUDE TURNS TO THE RIGHT. WHEN IT HAPPENS, STEERING WILL TOTALLY LOCK UP MAKING DRIVING AND COMPLETING TURNS IMPOSSIBLE. EXTREME SAFETY HAZARD. SLIGHTLY TURNING STEERING TO THE LEFT & RIGHT SOMETIMES CORRECTS THE PROBLEM. SPEED AND ROAD CONDITIONS DO NOT SEEM TO BE A FACTOR AS TO WHEN THE STEERING WANTS TO LOCK UP, JUST TURNS. CONDITION HAS BEEN WORSENING OVER THE PAST COUPLE OF MONTHS. COLD WEATHER, HOWEVER, DOES SEEM TO WORSEN THE PROBLEM.
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Dec 21, 2018 - San Antonio, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
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Dec 07, 2018 - Allen Park, MI - Steering
WHILE DRIVING AND UNDER NO PARTICULAR COMMON CONDITIONS, THE DASHBOARD, INSTRUMENT GAUGES, INTERIOR LIGHTING, HEADLIGHTS, NAVIGATION PANEL SUDDENLY BEGIN FLASHING AND BLACKING OUT. THEN AFTER A FEW SECONDS, COME BACK TO NORMAL, BUT TYPICALLY WITH A "TRACTION CONTROL SERVICE" MESSAGE ON WITH THE TROUBLE LIGHT REMAINING ON. THIS HAPPENS ABOUT EVERY 10 MINUTES OF DRIVING. ONCE IN A WHILE, IT LASTED LONGER AND CLUNKING NOISES SEEMED TO COME FROM THE DRIVE TRAIN. HOWEVER, A FEW OCCURRENCES WERE WHILE TURNING AND THE POWER STEERING WAS OUT. I TOOK IT TO A BELLE TIRE NEARBY AND THEY COULD NOT FIX THE PROBLEM, SAYING THE DEALER HAD TO UPDATE THE ABS MODULE AND GAVE ME A PRINTOUT OF TSB 12-11-18 [ATTACHED SCAN]. THEY CIRCLED DIAGNOSTIC TROUBLE CODES C1278 AND C1963 AS THE ONES THAT POPPED UP IN THEIR ANALYSIS. I FIND NO RECALLS OF THIS ITEM, BUT THE STEERING ISSUE IS CERTAINLY DANGEROUS.
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Nov 07, 2018 - Mequon, WI - Steering
STEERING BINDS WHEN TURNING, BOTH WHEN GOING INTO A TURN AND RETURNING TO CENTER (STRAIGHT). MOST NOTICEABLE ON CITY STREETS. I MUST USE EXTRA ARM STRENGTH IN BOTH MANEUVERS. PROBLEM FIRST NOTICED ABOUT 2 YEARS AGO. HAS GOTTEN PROGRESSIVELY WORSE SINCE. COLD WEATHER (WISCONSIN) SEEMS TO EXACERBATE THE PROBLEM.
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Oct 18, 2018 - West Seneca, NY - Steering
VEHICLE LOSES POWER STEERING CAN'T TURN THE WHEEL TRACTION CONTROL LIGHT COMES ON BUT IT HAPPENS SO FAST AND YOU NEED TWO GROWN MEN TO TRY TO TURN THE STEERING WHEEL JUST TO GET OFF OF ROAD TO SAFETY
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Oct 11, 2018 - Renton, WA - Steering
SERVICE ADVANCE TRAC. STEERING COLUMN NEEDS TO BE REPLACED. WHEN MAKING TURN LIGHT CAME ON. LOOSES TURN SIGNAL AND STEERING.
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Oct 10, 2018 - Tompkinsville, KY - Steering
STEERING STARTED STICKING WHEN TURNED ALL THE WAY TO THE RIGHT AND WHILE DRIVING YOU COULD FEEL IT COME AND GO! TOOK IT TO REPAIR SHOP AND HAD A WHOLE NEW ELECTRIC POWER STEERING SYSTEM INSTALLED COST A LITTLE OVER 1700$
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Oct 04, 2018 - Berrien Springs, MI - Steering
WHILE DRIVING I NOTICED MY TIRES WEARING ON THE OUTSIDES AFTER GETTING AN ALIGNMENT DONE IT STILL CONTINUES. AFTER TAKING IT TO A SHOP AND THEM NOT BEING ABLE TO FIND THE PROBLEM, THE NOTED THAT THE RACK AND PINION BOLT WAS WORN OUT AND THEY CAN'T REPLACE IT WITHOUT REPLACING THE WHOLE STEERING ASSEMBLY
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Sep 28, 2018 - Channelview, TX - Steering
10 MILES FROM MY DESTINATION,PS WENT OUT. IT WAS VERY HARD TO STEER. I WAS ON A BUSY HIGHWAY (US 290) FROM CHANNELVIEW ,TX TO WALLER,TX AND BACK I HAVE A 2011 FORD F-150 XL 5.0 L / 8 CYL / FLEX FUEL 6-SPEED AUTOMATIC (ELECTRONIC) FUEL INJECTION AFTER ABOUT 45 MINUTES PARKED AND TURNED OFF,IT WORKED FINE. I DECIDED TO GO HOME,60 MILES. 30 MILES IT WORKED FINE THEN WENT OUT AGAIN.
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Sep 24, 2018 - Honaker, VA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. CONSUMER STATED ENTIRE ELECTRIC POWER STEERING WENT OUT. UPDATED 11/19/18
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Sep 18, 2018 - Windsor, CA - Steering
AFTER THE AIR CONDITIONING IS ON WHILE CAR IS IN PARK AND IDLING FOR ABOUT 10 MINUTES, THE STEERING POWER ASSIST IS LOST, ESPECIALLY ON LEFT HAND TURNS. SO IF I TURN LEFT, THE STEERING WHEEL MUST BE MANUALLY TURNED BACK TO STRAIGHT OR THE CAR WILL CONTINUE TO TURN LEFT. AFTER THE TURN, IF MY HANDS WERE NOT ON THE STEERING WHEEL AND MANUALLY STEERING THE CAR BACK TO STRAIGHT, THE CAR WILL CONTINUE TURNING INTO OPPOSING TRAFFIC. ON A WINDY ROAD, THE TRUCK WILL CONTINUE TO GO IN THE DIRECTION OF THE TURN AND NOT RETURN TO THE STRAIGHT AHEAD TRACK WITHOUT MANUALLY TURNING THE STEERING WHEEL. IT IS A VERY SCARY SCARY SITUATION. THE NEXT DAY MORNING AFTER COOLING OFF ALL IS GOOD. THIS HAPPENS BOTH ON THE HIGHWAYS AND CITY STREETS ONCE IT OVERHEATS SOME COMPONENT.
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Sep 17, 2018 - Waldo, AR - Steering
MY STEERING BECAME VERY HARD TO STEER SUDDENLY AND STARTED MAKING A LOUD NOISE WHEN STEERING WHEEL IS PULLED TO THE RIGHT OR LEFT.LUCKILY I WAS CLOSE TO MY HOUSE AND WAS NOT IN TRAFFIC WHERE SOMEONE COULD HAVE REALLY BEEN HURT.
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Sep 10, 2018 - New Orleans, LA - Steering
READ THE BLOGS ON IT FROM 1000S OF OTHER 2011 FORD F 150 OWNERS PLEASE
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Sep 05, 2018 - West Seneca, NY - Steering
I WAS TURNING MY 2011 F150 AROUND IN A LOT WHEN A STEERING ERROR WARNING POPED UP ON DASH ALONG WITH A STABILITY CONTROL ERROR. STEERING FROZE AND I DID NOT HAVE STEERING CONTROL. TOOK ALL EFFORT TO FORCE VEHICLE TO TURN AND AVOID A COLLISION STEERING WAS EXTREMELY HARD TO TURN WITH A LOUD BUZZING NOISE AND LIMITED TURNING RANGE (ABOUT 2/3 OF NORMAL RANGE LEFT AND RIGHT. DROVE HOME THIS WAY (ABOUT 15 MILES). WAS EXTREMELY DIFFICULT TO CONTROL VEHICLE AND VERY NERVE RACKING. BEING A MECHANIC I SCANNED CODES AND IT APPEARS THAT THE ELECTRONIC STEERING GEAR FAILED. THIS IS A VERY DANGEROUS SYSTEM I SHUDDER WHEN I THINK OF THE CONSEQUENCES HAD I BEEN DRIVING AT HIGHWAY SPEED. IF THERE IS NOT A RECALL FOR THIS ISSUE THERE SHOULD BE BEFORE SOMEONE IS KILLED. I INCLUDED THE SCANNED CODES BELOW.
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Aug 22, 2018 - Mandeville, LA - Steering
ON SATURDAY 08/18/18 THE POWER STEERING UNIT ON MY MY FORD F-150 (2011MODEL, 67956 MILES) FAILED, FORTUNATELY, RIGHT WHEN I STARTED THE TRUCK IN MY DRIVEWAY. NOTHING CHANGED WHEN I RESTARTED THE TRUCK A FEW TIMES, SO I SHUT IT DOWN WITHOUT ATTEMPTING TO DRIVE IT AND HAD IT TOWED TO THE DEALER WHERE THE UNIT WAS REPLACED FOR $2171.00. I DISCUSSED THE EVENT WITH THE SERVICE MANAGER EXPRESSING MY SURPRISE THERE WAS NOT A RECALL ON FAILURES OF SUCH AN IMPORTANT PART THAT IMPACTED VEHICLE AND PUBLIC SAFETY, OR A REIMBURSEMENT FOR THE COST OF REPLACEMENT. HE SYMPATHIZED AND TOLD ME TO REPORT THE INCIDENT TO FORD CUSTOMER SERVICE AND SUPPLIED ME WITH THEIR TELEPHONE NUMBER. THE C S REP TOOK MY INFORMATION, GAVE ME A CASE # AND SAID I WOULD BE CONTACTED BY A REGIONAL CS REP. THAT PERSON CALLED THE NEXT DAY AND POLITELY INFORMED ME THAT THERE WAS NO RECALL ON THAT TYPE OF INCIDENT AND THAT FORD WOULD NOT REIMBURSE ME FOR ANY OF THE CHARGES FOR THE REPAIR. AS I TOLD THE CS REP TODAY WHEN I TALK ABOUT MY TRUCK TO PEOPLE THIS ISSUE WILL TAKE PRECEDENCE RATHER THAN THE ENJOYMENT I HAVE HAD WITH IT SO FAR. ACCORDING TO INFO ON THE NHTSA SITE THIS IS NOT AN UNHEARD OF FAILURE. IN FACT THERE ARE RECALLS AND REPLACEMENTS FOR STEERING MECHANISMS ON OTHER FORD MODELS FROM THE SAME YEAR. IT APPEARS THAT FORD IS STONEWALLING ON THIS ISSUE AND SCREWING THEIR CUSTOMERS. WHAT DOES IT TAKE TO GET THIS MECHANICAL DEFECT COVERED BY A RECALL? MAYBE NOT ENOUGH PEOPLE HAVE BEEN SERIOUSLY INJURED OR KILLED?
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Aug 21, 2018 - San Marcos, CA - Steering
STEERING IS 'STICKY' ON LEFT HAND TURNS. FORD ATTEMPTED TO ADDRESS THE ISSUE WITHOUT REPLACING PARTS WHICH HELPED. HOWEVER, THE PROBLEM HAS RETURNED AND IS WORSE THAN BEFORE. STEERING CAN BE AN PROBLEM EITHER AT SPEEDS OR WHEN STATIONARY. I HAVE DIFFICULTY STAYING IN A LANE WHEN ON THE HIGHWAY AS IT JERKS BACK FROM THE LEFT. ALSO NOTICE SOMETIMES WHEN PARKED. THE STEERING CAN TAKE SIGNIFICANT EFFORT TO REVERSE A TURN. THERE WAS A TECHNICAL BULLETIN ISSUED BY FORD FOR THIS PROBLEM. SEE TSB 11-8-18
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Aug 19, 2018 - Auburn, NY - Steering
ELECTRONIC STEERING ASSIST MALFUNCTION/ ADVANCED TRAC MALFUNCTION. STEERING IS FAILING, HARD TO TURN. MAKING NOISES. FORD DID RECALL THESE TRUCKS FOR THOSE REASONS BUT DID NOT INCLUDE MY BATCH NUMBER. MY VEHICLE IS EXHIBITING THE SAME ISSUES AS THE RECALL. MINE SHOULD HAVE BEEN RECALLED.
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Aug 18, 2018 - Bastrop, LA - Steering
THE ELECTRICAL POWER STEERING FAILED IN MOTION ON A CITY STREET TUNRING
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Aug 16, 2018 - El Cajon, CA - Steering
STEERING LOCKED UP WHILE DRIVING 40 PLUS MILES AN HOUR ON A WINDING ROAD ALMOST CRASHED. HAD TROUBLE GETTING IT OFF THE TOW TRUCK. TOWED IT HOME AND MESSED WITH THE FUSE BOX STILL LOCKED. GOT INTO THE TRUCK AND MANUALLY RESET THE STEERING. STARTED TRUCK AND WAS ABLE TO DRIVE. AT FIRST THOUGHT IT WAS THE RACK AND PINION, BUT I I WOULD NOT HAVE JUST RESET AND DROVE AS NOTHING WAS WRONG. I THINK THAT IT HAS TO DO WITH THE ELECTRIC MOTOR ON THE ACTUAL RACK. VERY DANGEROUS AND VERY EXPENSIVE PART. THIS COULD HAVE BEEN A LAWSUIT FOR FORD IF MY HUSBAND WOULD HAVE DRIVEN OFF A CLIFF AS WE LIVE IN A VERY MOUNTAINOUS AREA. THIS SEEMS TO BE A COMPONENT ISSUE AND NOT A RACK ISSUE. THE MOTOR IS NOT SERVICEABLE SO I WOULD BE VERY INTERESTED TO SEE THE INSIDE OF THE MOTOR BUT IT HAS BEEN SPOT WELDED. THIS NEEDS TO BE RESOLVED AND NOT ONLY WITH THE ESCAPES, AND OTHER FORD VEHICLES WITH THE SIMILAR PARTS FOR STEERING. LOOKING AT THE FORUMS THIS IS A VERY COMMON THING WITH THIS TRUCK THAT IS BEING OVERLOOKED. AND I BELIEVE IT HAS TO DO WITH THE COST OF THE REPAIR. FORD WOULD LOSE A LOT OF MONEY. 1600 FOR THE MOTOR ALONE.
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Aug 05, 2018 - Petoskey, MI - Steering
SERVICE ADVANCE TRAC LIGHT CAME ON AND I EXPERIENCED TOTAL LOSS OF POWER STEERING AS I WAS PULLING INTO TRAFFIC AT AN INTERSECTION. IT TOOK ALL OF MY STRENGTH TO PREVENT AN ACCIDENT WHILE TRYING TO PULL OFF THE ROAD INTO A SAFE LOCATION.
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Jul 27, 2018 - Weslaco, TX - Steering
TAKATA RECALL...WHILE DRIVING ACROSS TOWN I NOTICED MY TRUCK'S STEERING WHEEL ACTING, VERY DIFFERENT. WHILE ARRIVING AT A STOP LIGHT, AT A BUSY INTERSECTION I NOTICED MY STEERING WHEEL STIFFEN AND LOOSEN REPEATEDLY UNTIL FINALLY IT BECAME VERY DIFFICULT TO STEER. I HAD TO USE ALL OF MY STRENGTH TO MOVE THE STEERING WHEEL FROM LEFT TO RIGHT. THE SLIGHTEST TURN BECAME IMPOSSIBLE TO MAKE. IT WAS NOT UNTIL AFTER MY WHEEL STIFFENED THAT MY TRUCK'S DASHBOARD DISPLAYED A MESSAGE THAT SAID (SERVICE POWER STEERING NOW). THE MOST DANGEROUS PART OF THIS WAS THAT ALL OF MY CHILDREN WERE WITH ME. HAD MY TEEN DAUGHTER CHOSEN TO BORROW MY TRUCK FOR AN ERRAND, IN A DIFFERENT CITY EARLIER THAT DAY, SHE MIGHT HAVE EITHER BEEN STRANDED ON THE SIDE OF THE ROAD OR SHE WOULD HAVE GOTTEN INTO A FATAL CAR CRASH TRAVELING 60 MPH ON THE EXPRESSWAY. MY TRUCK DID NOT NOTIFY MY OF ANY PROBLEMS UNTIL IT 2-3 MINUTES AFTER IT HAPPENED. WE HAD TO CANCEL OUR PLANS AND DRIVE TO A NEARBY FAMILY MEMBER'S HOUSE. WHICH WASN'T MY PRIOR DESTINATION. I HAD TO REALLY USE ALL MY STRENGTH TO MAKE TURNS OR TO SIMPLY MOVE 2 INCHES TO AVOID ONCOMING TRAFFIC. ESPECIALLY AS I TURN INTO INTERSECTIONS. I'D LIKE TO KNOW WHY ISN'T THERE A RECALL ON THIS ISSUE? I'VE LOOKED UP THIS ISSUE AND THERE'S DIFFERENT FORUMS WITH PLENTY OF ISSUES LIKE MINE. SOME WITH VERY LOW MILES AND MID MILES LIKE MINE. I'VE CALLED FORD AND THEY DIDN'T HELP AT ALL. ARE THEY WAITING FOR A TRAFFIC INJURIES OR DEATHS, HOW MANY DO THEY NEED FOR THERE TO BE FOR A RECALL? THE COST OF THIS ISSUE TO BE REPLACED COULD RUN FROM $1500 TO $1800 MORE OR LESS.
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Jul 23, 2018 - Taunton, MA - Steering
POWER STEERING IS " HITCHY " AND DOES NOT RETURN TO CENTER AFTER A TURN , THIS REQUIRES CONSTANT STEERING EFFORT TO STAY WITHIN ONES LANE. THIS HAPPENS WHILE DRIVING IT IS QUITE UNNERVING .THE VEHICLE HAS 52221 MILES ON IT.
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Jul 16, 2018 - Enon Valley, PA - Steering
THE TRUCK WHEN MAKING A TURN TO THE LEFT STICKS WHEN TRYING TO RETURN WHEEL TO STRIGHT. IN A NORMAL TURN WHEN YOU FINISH THE TURN YOU CAN LET THE WHEEL SLIDE THRU YOUR HANDS AND IT WILL STRIGHTEN BY IT SELF. THE FIRST TIME IT HAPPENED I ENDED UP IN THE OTHER LANE. I'VE BEEN CHECKING ON LINE AND HAVE FOUND OUT THIS IS A COMMON PROBLEM WITH THE EPAS GEAR FOR THIS YEAR TRUCK. FORD SHOULD ORDER A RECALL TO FIX THIS COMMON PROBLEM. THIS ISN'T A WEAR AND TEAR ITEM THIS IS A FAULTY DESIGN.
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Jul 10, 2018 - Cresco, IA - Steering
MY 2011 FORD F-150 ECOBOOST STEERING IS STICKING PRETTY BAD WHEN I MAKE A LEFT TURN. IT VARIES BETWEEN A GRADUAL LEFT TURN TO A SHARP 90 DEGREE TURN, BUT I ALWAYS HAVE TO "PULL" IT BACK TO THE RIGHT TO STRAIGHTEN THE VEHICLE OUT. IT SEEMS VERY SCARY WHEN YOU MEET A SEMI AND THE STEERING STICKS AND I'M AFRAID OF OVER CORRECTING THE VEHICLE. I HAD A CLOSE CALL THE OTHER MORNING SO I PARKED IT TO AVOID ANY FUTURE MISHAPS.
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Jul 10, 2018 - Breaux Bridge, LA - Steering
STARTED WITH AN 'ADVANCE TRAC' SERVICE INDICATOR WARNING AT FIRST WHILE TURNING OR BACKING UP. THEN WHILE IN REVERSE, A PARKING ASSIST SERVICE INDICATOR WARNING APPEARED ON DISPLAY. THESE WARNINGS DID NOT LAST LONG AND WAS NOT APPEARING EVERY START UP. THE WARNING ITSELF DID NOT PREPARE ME FOR A STEERING LOCK UP EITHER. FROM WHAT I UNDERSTAND THIS IS THE FIRST YEAR FORD MADE ALL ELECTRIC POWER STEERING, WHICH IS HAVOC AND COULD'VE BEEN AN EASIER FIX IF A CONSUMER COULD'VE JUST ADDED FLUID. A WEEK LATER WHILE TURNING INTO DRIVEWAY, THE STEERING TOTALLY LOCKED UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. LUCKILY THERE WERE NO VEHICLES ON SIDE OF US TO COLLIDE WITH. SINCE THERE ARE NO RECALLS ON THIS YET AND MANY COMPLAINTS ON SAME SUBJECT, THIS WILL BE A COSTLY EXPENSE FOR US AS FORD TRIES TO SEE IF THIS ALL ELECTRIC POWER STEERING WILL WORK OR NOT. WE SHOULD BE NOT GUINEA PIGS FOR THIS EXPERIMENT AND FORD SHOULD HAVE TESTED AND VETTED THOROUGHLY BEFORE PUT ON MARKET. WE'VE JUST HIT 100K MILES WHEN THIS HAPPENED.
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Jun 14, 2018 - Canonsburg, PA - Steering
MY VEHICLE ALONG WITH THOUSANDS OF OTHERS ARE DRIVING OUR ROADS WITH FAULTY STEERING. THE STEERING WHEEL LITERALLY GETS STUCK & YOU ALMOST KILL PEOPLE. FORD KNOWS THIS & HAS RECALLED SOME MODELS BECAUSE OF IT, BUT NOT ALL MODELS WERE RECALLED DUE TO COSTS. THEY WONT DO ANYTHING THOUGH BECAUSE THE COST IS TOO HIGH TO FIX. I HAD TO PAY 1900 FOR AN ENTIRE NEW STEERING SYSTEM IN MY TRUCK. ON A SIDE NOTE, FORD DEALERS WILL INSPECT & PASS YOUR STATE INSPECTIONS WITH THIS STEERING PROBLEM. "STEERING IS NOT AN INSPECTION ITEM FROM THE STATE"
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Jun 08, 2018 - San Fernando, CA - Steering
2011 FORD F150 STEERING STARTS TO BIND AS IF POWER STEERING LOSS AT 10-11 O'CLOCK POSITION. TOOK IT TO SUNRISE FORD IN NORTH HOLLYWOOD CA. DIAGNOSED AS A POWER STEERING GEAR FAULT.
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Jun 05, 2018 - Helena, MT - Steering
STEERING ANGLE SENSOR MODULE FAILURE
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Jun 02, 2018 - Lake Charles, LA - Steering
WHILE DRIVING EPAS STEERING WENT OUT WHILE MAKING A RIGHT TURN CAUSING ME TO ALMOST STRIKE DRIVERS SIDE OF A CAR.
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May 30, 2018 - Hebron, CT - Steering
STEERING STICKS WHEN MAKING A TURN, MUST BE PULLED BACK TO STRAIGHTEN OUT. WHILE DRIVING
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May 23, 2018 - Brinson, GA - Steering
WHILE DRIVING THE STEERING WHEEL GETS STUCK AND LOCKS UP. I HAVE TO THEN SLOW DOWN OR STOP IN THE MIDDLE OF THE ROAD AND TURN THE STEERING WHEEL TO THE OPPOSITE DIRECTION. THIS HAS HAPPENED MANY TIMES, AND IT DOESN'T MATTER IF I'M ON A COUNTRY ROAD, CITY STREET OR INTERSTATE WHILE DRIVING. I HAVE TOLD THE DEALERSHIP SEVERAL TIMES ABOUT THIS PROBLEM SINCE I PURCHASED THE TRUCK IN MAY 2017. IT CONTINUES TO BE AN ISSUE. I AM AFRAID I'M GOING TO GET REAR ENDED OR HIT ANOTHER VEHICLE WHEN THIS PROBLEM OCCURS.IT DOESN'T MATTER WHAT SPEED I AM TRAVELING EITHER.
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May 17, 2018 - San Diego, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE DRIVING APPROXIMATELY 40 MPH. AN UNKNOWN DEALER DIAGNOSED THAT THE POWER STEERING FAILED. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE SINCE THERE WAS NO CURRENT RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
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May 08, 2018 - Pittsburgh, PA - Steering
INTERMEDIATE LOSS OF ELECTRONIC STEERING ASSIST IN MOTION ON HIGHWAY AND IN CITY WHILE TURNING . VEHICLE COULD BE UNSAFE IN A EMERGENCY SITUATION
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Apr 28, 2018 - Mchenry, IL - Steering
POWER STEERING INTERMITTENTLY LOCKS UP AND OR DOESN+T WORK WITHOUT ANY WARNING SIGNALS ON THE VEHICLE . THE VEHICLE HAS 66,000 MILES ON IT AND CAN+T BE DRIVEN DUE TO THE DANGER ASSOCIATED.
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Apr 26, 2018 - Biscayne Park, FL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING SEIZED AND THE "POWER STEERING FAULT" WARNING MESSAGE APPEARED. THE CONTACT COASTED TO THE SHOULDER AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE DEALER (METRO FORD, 9000 NW 7TH AVENUE, MIAMI, FLORIDA 33150) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
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Apr 21, 2018 - Greendale, WI - Steering
STEERING WHEEL HAS BECOME DIFFICULT TO TURN. I NOW NEED TWO HANDS TO TURN STEERING WHEEL. SUSPECT IT IS SOMETHING WITH ELECTRIC POWER STEERING. FIRST NOTICED THIS MORNING WHEN I FIRST MOVED VEHICLE IN THE MORNING.
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Apr 07, 2018 - Mechanicsburg, OH - Steering
STARTED OUT WITH LOOSING POWER STEERING ONLY WHEN TURNING LEFT OR RIGHT. IT HAS PROGRESSIVELY GOTTEN WORSE TO THE POINT THAT THERE IS NO POWER STEERING WHILE DRIVING OR TURNING THE VEHICLE ON ANY ROAD OR DRIVEWAY.
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Mar 27, 2018 - Omaha, NE - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO TURN RIGHT, THE STEERING WHEEL SEIZED. ADDITIONALLY, THE ADVANCE TRAC NEEDED REPAIR MESSAGE APPEARED. THE CONTACT CONTINUED DRIVING TO THE DEALER BAXTER FORD OF OMAHA NEBRASKA THAT DETERMINED THERE WAS A SHORT ON THE ELECTRONIC POWER STEERING AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FIVE TIMES BEFORE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
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Mar 27, 2018 - Albuquerque, NM - Steering
I WAS ABOUT 3 MILES FROM HOME WHEN I STARTED TO FEEL THE STEERING BECOMING HARD TO TURN. ABOUT 2 BLOCKS FROM HOME I HAD DIFFICULTY MAKING A RIGHT AND LEFT TURN TILL I DROVE UP TO MY HOME, HAD SOME ASSISTANCE IN TURNING THE STEERING AND BACKING UP THE TRUCK INTO DRIVE WAY. AFTER THAT STEERING WENT OUT. HAD TO GET IT TOWED TO A FORD DEALERSHIP. HAD A TO ALMOST $2,000 FOR THE REPAIR
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Mar 22, 2018 - Willard, OH - Steering
TAKATA RECALL MY STEERING IS HARD TO TURN IN PARK IN STREET OR IN MOTION ON A HIGHWAY.
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Mar 19, 2018 - High Ridge, MO - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO SUNSET FORD IN SUNSET HILL, MISSOURI WHERE IT WAS DIAGNOSED THAT THE BOLT ON THE STEERING WHEEL WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,973.
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Mar 19, 2018 - New Carlisle, OH - Steering
ELECTRONIC POWER STEERING ASSIST IS OUT
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Mar 19, 2018 - Smoculamie, WA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW MOMENTS. THE CONTACT CALLED THE MANUFACTURER AND WAS TRANSFERRED TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVE NW, ISSAQUAH, WA 98027, (425) 392-6900) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
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Mar 14, 2018 - Hendersonville, TN - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING, THE VEHICLE LOST POWER STEERING ABILITY AND THE VEHICLE CONTINUED TO TURN AFTER THE WHEELS WERE TURNED STRAIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
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Mar 09, 2018 - Beecher, IL - Steering
WHILE TRUCK IN MOTION STEERING WHEEL BINDS. ANY SPEED . GETS STUCK AND HAS TO BE FORCED TO CENTER AFTER SLIGHT TURNS. WORSE ON HARD TURNS
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Mar 07, 2018 - Batesville, IN - Steering
I WAS DRIVING AND MAKING A TURN WHEN THE STEERING FELT LIKE THE POWER STEERING FLUID WAS LOW. IT BECAME HARDER TO TURN AND AFTER COMPLETING A TURN I HAD TO USE BOTH HANDS, HAND OVER HAND, TO GET THE CAR STRAIGHT AGAIN. PICTURE TURNING LEFT FROM A COUNTY ROAD ONTO A STATE HIGHWAY, AND WHEN YOU WANT TO STRAIGHTEN OUT THE TRUCK IT CONTINUES INTO ONCOMING TRAFFIC. THIS SEEMS WORSE WHEN THE VEHICLE IS COLD VERSUS AFTER IT HAS WARMED UP. THIS SIX CYLINDER ENGINE DOES NOT HAVE HYDRAULIC POWER STEERING WITH FLUID, BET RATHER AN ELECTRICAL POWER ASSIST MOTOR.
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Mar 06, 2018 - Jackson, OH - Steering
THE STEERING STICKS WHEN DRIVING LIKE ITS MANUAL. WHEN TURNING ANY DEGREE. MAKES IT HARD TO HANDLE ON ANY ROAD.
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Feb 19, 2018 - San Jose, CA - Steering
I HAVE SEVERAL OCCASION FOR THE PAST COUPLE OF YEARS OF MY F150 NOT STARTING WHEN TURNING THE KEY ON. I HAVE TAKEN IT TO THE FORD DEALERSHIP SEVERAL TIMES BUT THEY COULDN'T DETERMINE THE PROBLEM. I'VE HAD SEVERAL OCCASION OF THE LOW OIL PRESSURE LIGHT TURN ON AND THE VEHICLE HAS STALLED. JUST RECENTLY I WAS MAKING A RIGHT TURN AND AT A SMALL ANGLE AND THE TRUCK COMPLETELY STALLED OUT WHILE DRIVING. I HAD TO COAST TO A STOP WITHOUT ANY POWER STEERING UNTIL IT FINALLY STOPPED. I TRIED TO CRANK IT OVER BUT IT WOULDN'T START. AFTER ABOUT 5 MINUTES IT FINALLY STARTED WITHOUT ISSUE. I'VE HAD IT STALL TWICE WHILE I LOST TOTAL CONTROL OF MY TRUCK AND IT IS EXTREMELY DANGEROUS. I HAD TO TOW IT TO MY DEALERSHIP AGAIN TODAY. I THINK I MAY HAVE FINALLY FOUND THE ISSUE WHICH MAY POINT TO A FAULTY 20AMP FUEL PUMP FUSE. I FOUND SOME ARTICLES POINTING TO FUSE 27 AND SURE ENOUGH IT WAS BURNT ON ONE SIDE. I AM COMPLETELY SHOCKED THAT FORD IS AWARE OF THIS ISSUE AND NOT ISSUING A MANDATORY RECALL UNTIL ALL THESE TRUCKS ARE FIXED. HAD THIS BEEN ON THE FREEWAY IT COULD HAVE BEEN A COMPLETE FAILURE OF THE VEHICLE WHICH MAY HAVE CAUSED A SERIOUS OR LIFE THREATENING ACCIDENT. PLEASE FORCE A RECALL.
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Feb 12, 2018 - Clubb, MO - Steering
WHEN PULLING OUT OF A PARKING LOT THE INSTRUMENT CLUSTER LCD GOES BLACK, ASSISTED POWER STEERING STOPS WORKING MAKING IT HARD TO STEER. THEN AFTER A FEW SECONDS COMES BACK ON AND STEERING RAPIDLY CORRECTS TO CURRENT POSITION. SO FAR HAS MOSTLY HAPPENED DURING THE FIRST FEW MINUTES AFTER RUNNING. SO FAR THIS HAS ONLY HAPPENED ONCE WHILE DRIVING ON THE HIGHWAY DURING A STRAIGHT STRETCH.
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Feb 06, 2018 - East Rochester, NY - Steering
WHEN DRIVING UNDER SLOWER SPEEDS AND TURNING. AFTER MAKING THE TURN. MY STEERING GETS TIGHT AND I HAVE TO MANUALLY FORCE MY STEERING TO GO BACK STRAIGHT. IT SEAMS AFTER SOME DRIVING IT MAY LOOSEN UP. BUT IT DOSE DO IT LATER ON OTHER TURNS. SOME TIMES IT IS HARD TO TURN INTO A CORNER. I HAVE TO MANUALLY FORCE THE WHEEL TO MAKE THE TURN. THIS ALWAYS HAPPENS WHILE IN MOTION.
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Feb 05, 2018 - Pinole, CA - Steering
STEERING WHEEL GETS HARD WHILE DRIVING ON FREEWAY OR STREET, SOMETIMES GETS HARD WHILE TURNING. IM SCARE THAT IT WILL FAIL WHILE DRIVING.
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Feb 04, 2018 - Rochester, NY - Steering
THE STEERING WHEEL ON MY 2011 F150 HAS BECOME VERY DIFFICULT TO TURN AND IS BECOMING A SAFETY HAZARD WHILE DRIVING. NOT ONLY TO ME AND MY FAMILY BUT FOR OTHER DRIVERS ON THE ROAD. I WILL BE TAKING THE TRUCK IN TO MY MECHANIC TOMORROW FOR A DIAGNOSIS. TRUCK HAS 80K MILES ON IT.
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Jan 26, 2018 - Nahant, MA - Steering
POWER STEERING NOT WORKING
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Jan 23, 2018 - Montgomery, AL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AN UNKNOWN FORD DEALER IN MONTGOMERY, ALABAMA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
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Jan 17, 2018 - Dexter, MI - Steering
ELECTRONIC POWER ASSIST STEERING (EPAS) FAILURE. AT LOW SPEEDS STEERING WOULD LOCK UP WHILE TURNING.
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Jan 09, 2018 - Cabo Rojo, PR - Steering
SUDDENLY STEERING WHEEL LOCK, ADVANCE TRACK SENSOR LIT , EXTREMELY HARD TO TURN , VERY SERIOUS SAFETY ISSUE NO RECALL AVAILABLE, BUT TOO MANY ISSUES APPARENTLY WAITING FOR A FATALITY TO HAPPEN BEFORE A RECALL VEHICLE STATIONARY/IN CITY/ HAPPENED 2 TIMES ALREADY I+M AFRAID THIS HAPPEN WHILE IN MOTION. DIAGNOSED RACK AND PINION EPAS
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Jan 02, 2018 - Urbandale, IA - Steering
ELECTRONIC POWER STEERING QUIT WORKING MAKING IT EXTREMELY HARD TO STEER VEHICLE. OPERATOR OF THE VEHICLE WOULD NEED TO APPLY EXTREME PRESSURE TO STEERING WHEEL AT ANY SPEED TO KEEP VEHICLE ON THE ROAD OR WITHIN LANE OF TRAVEL. I NOTICED THIS ISSUE DRIVING ON CITY STREET WHEN I WENT TO TURN AT A CORNER. THIS ISSUE WOULD MAKE RECOVERY FOR SKID IN WINTER WEATHER EXTREMELY DIFFICULT.
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Dec 21, 2017 - Chesapeake, VA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE THEN LOST POWER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY BOX FAILED AND CAUSED THE FUEL PUMP TO BURN. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CAVALIER FORD LINCOLN GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, PHONE: 757) 424-1111) AND WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY KNEW ABOUT THE FAILURE AND, IN ORDER FOR THE VEHICLE TO BE REPAIRED, THERE WOULD BE A FEE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
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Nov 29, 2017 - Smyrna, GA - Steering
RACK AND PINION IS SHOT. THE STEERING WOULD STICK WHILE YOU WERE DRIVING IT OVER THE LAST 2 YRS. WENT TO MOVE THE TRUCK INTO OUR SHOP AND THE STEERING LOCKED UP ON IT.
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Nov 28, 2017 - Petal, MS - Steering
TRUCK DARTS TO LEFT ACROSS CENTER LANE OF ROAD WITH OUT NOTICE IT FEELS AS IF THOUGH IT IS STUCK THERE I MUST USE A TUG ON STEERING WHEEL TO PULL IT BACK IT RELEASES QUICKLY CAUSING OVER CORRECTION AND ALMOST CAUSING RUNNING OFF RIGHT SIDE OF ROAD I AM AFRAID TO DRIVE THIS TRUCK OVER 40 MILES PER HR. I PURCHASED THIS TRUCK NEW, I WELCOME THE FACTORY WARRENTY REPT. TO COME DRIVE IT JUST A COUPLE OF MILES TO SEE JUST HOW UNSAFE IT IS TO DRIVE
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Nov 24, 2017 - Fort Gratiot, MI - Steering
MY POWER STEERING WENT OUT WHILE TRYING TO LEAVE A PARKING LOT WHICH RESULTED IN ME ALMOST HITTING ANOTHER PARKED VEHICLE. WHILE MOVING, THE STEERING WOULD LOCK UP FOR A SECOND OR TWO BEFORE ALLOWING ME TO ADJUST THE WHEEL. AFTER TAKING A TURN, THE STEERING LOCKS OUT IN THE DIRECTION OF THE TURN AND MAKES IT VERY DIFFICULT TO GET THE TRUCK BACK DRIVING STRAIGHT. APPARENTLY THIS IS GOING TO COST ME OVER 1,500$ TO GET FIXED. FORD HAS DONE RECALLS OF THOUSANDS OF OTHER VEHICLES FOR THIS SAME ISSUE, SO WHY NOT INCLUDE THE F-150 IN THE RECALLS? PEOPLE SHOULDN'T HAVE TO PAY ALMOST 2 GRAND OUT OF POCKET FOR FAULTY PARTS. THIS IS A SAFETY ISSUE AND IT IS GOING TO LEAD TO SOMEONE BEING SERIOUSLY INJURED OR KILLED.
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Nov 23, 2017 - Baton Rouge, LA - Steering
2011 FORD F-150 LARIAT APPROXIMATELY 77,000 MILES. POWER STEERING ASSIST WARNING COMES ON AND OFF ALONG WITH THE POWER STEERING GOING OUT. SO FAR IT HAS ONLY HAPPENED WHILE STATIONARY SO OTHER THAN BEING DIFFICULT TO STEER THERE HASN'T BEEN AN ISSUE BUT IF IT HAPPENS WHEN TURNING IT COULD DEFINITELY CAUSE A SERIOUS CRASH. AFTER A QUICK GOOGLE SEARCH I FOUND THIS IS A TREMENDOUS ISSUE FOR THIS YEAR MODEL TRUCK. I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL ISSUED ESPECIALLY IN LIGHT OF FORD RECALLING THOUSANDS OF OTHER MODELS FOR PROBLEMS WITH THE STEERING ASSIST.
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Nov 20, 2017 - Highridge, MO - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING COLUMN SEIZED. THE CONTACT WAS ABLE TO MANEUVER TO THE MIDDLE OF THE ROAD AND MANUALLY RESTART THE VEHICLE, WHICH TEMPORARILY ALLOWED THE VEHICLE TO BE FUNCTIONAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MAPLES FORD (900 MAIN ST, WARSAW, MO) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARBOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 33,885. . UPDATED 8/20/18
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Nov 15, 2017 - Eugene, OR - Steering
I HAVE A 2011 F150 WITH 65K MILES. I NOTICED EXTRA PLAY IN THE STEERING AT JUST UNDER 60K MILES. I HAD POWER STEERING MODULE RECALIBRATED. I THOUGHT THIS FIXED THE PROBLEM. APPROX 3MOS LATER I AM HAVING THE SAME ISSUE. LOSS OF CONTROL AT HIGH SPEEDS AND CORNERS. I HAD ALIGNMENT DONE TODAY WHICH DID NOT FIX THE PROBLEM. DEALERSHIP SAID I NEEDED A $1600 STEERING GEAR REPLACED. THEY COULDNT TELL ME WHY THIS WOULD FAIL WITH LOW MILES UNLESS IT WAS A FAULTY PART. AFTER RESEARCHING CONSUMER COMPLAINTS ONLINE IT LOOKS LIKE THERE ARE MANY COMPLAINTS ABOUT ACCIDENTS ON LOW MILE F150S OF THIS YEAR DUE TO STEERING FAILURE. WHEN I ASKED IF THE VEHICLE WAS SAFE TO DRIVE IF I COULD NOT GET THIS PART RIGHT AWAY, ($1600) THEY SAID THAT IT IS NOT UNHEARD OF FOR THE STEERING TO FAIL. THEY COULD NOT TELL ME WHY A RECALL FOR SAFETY HAS NOT BEEN DONE.
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Nov 04, 2017 - Boalsburg, PA - Steering
MY TRUCK WOULD INTERMITTANLY MAKE A CHIRPING NOISE AND WOULD TEMPORARILY BE HARD TO STEER WHILE DRIVING AROUND TOWN. ONE OF THE WARNING LIGHTS CAME ON SO I TOOK IT INTO THE FORD DEALER. THE FIRST TIME, WHICH OCCURRED IN JUNE, THEY COULDN'T FIND ANYTHING WRONG. THE SECOND TIME I TOOK IT IN (7/21/17), THE FORD DEALER CALLED AND TOLD ME THE ELECTRONIC STABILITY CONTROL WAS SHOT AND NEEDED TO BE REPLACED. THEY TOLD ME THAT I WAS LUCKY I BROUGHT IT IN AS IT WAS HARD TO STEER. I HAVE DID AN INTERNET SEARCH AND FOUND THIS PROBLEM HAS CAUSED FORD TRUCKS TO CRASH. I WROTE A LETTER TO FORD DETAILING THE PROBLEM (ATTACHED) AND SENT THEM LINKS TO COMPLAINTS FROM OTHER FORD TRUCK OWNERS.
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Nov 02, 2017 - Keystone, FL - Steering
WHEN TURNING HARD LEFT OR RIGHT, SITTING STILL AND WHILE DRIVING ON HIGHWAY, THE +TRACTION CONTROL SYSTEMS WARNING LIGHT COMES ON +NEED TO HAVE SERVICED+ I HAVE TO STOP THE VEHICLE, TURN OFF IGNITION, OPEN THE DRIVER DOOR, START AND STOP VEHICLE TWICE FOR LIGHT TO GO OFF. I,VE BEEN TOLD BY SEVERAL FORD MECHINICS THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AND I +M FORTUNATE THAT STEERING HASN+T YET LOCKED UP... QUOTED APPROX $2000.00 TO REPLACE ELECTRIC STEERING.
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Oct 27, 2017 - Boonville, IN - Steering
WAS DRIVING TO TAKE MY SON BACK AND ALL OF SUDDEN LOST POWER STEERING AND A MESSAGE CAME ON SAID POWER STEERING ASIST FAULT AND I CANT DRIVE NOW JUST 80000 MILES CALLED FORD AND THE RACK AND PINION WENT OUT SUPPOSDLY WILL HAPPEN EVERY 75000 TO 80000 MILES IS ALL THAT ELECTRICAL STEERING IS GOOD FOR GONNA COST 1800 BUCKS WHICH DONT HAVE AND THINK ITS BS THERES NO RECALL ON THIS YEAR OF TRUCK HAVE IT ON OTHER MAKES MODELS BUT THIS ONE AND NOT UNDERSTANDING WHY ???
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Oct 26, 2017 - Mission Hills, CA - Steering
TAKATA RECALL: STEERING IS BINDING WHEN SLIGHTLY TURNING LEFT. IT GETS STUCK IN THAT POSITION AND HAS TO BE FORCEFULLY MOVED BACK TO CENTER.
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Oct 24, 2017 - Gibsonton, FL - Steering
IM HAVING ISSUES WITH THE POWER STEERING FEELS LIKE THE STEERING WHEELLOCKS UP THEN RELEASES. VERY DANGEROUS AROUND CORNERS.
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Sep 28, 2017 - Stillwater, MN - Steering
WHEN DRIVING ON THE HIGHWAY, THERE IS INTERMITTENT RESISTANCE WHEN TRYING TO TURN THE WHEEL ALSO, THE ADVANCE TRACK LIGHT COMES ON AND THAT LIMITS THE TURN SIGNAL AVAILABILITY. I HAVE BEEN TOLD BY MY MECHANIC THAT I HAVE TO REPLACE THE ENTIRE RACK AND PINION STEERING TO FIX THIS, AT $1800. THERE IS ONLY 84,000 MILES ON THE TRUCK. LOOKING ONLINE, FORD HAS RECALLED THOUSANDS OF OTHER MODELS DURING THIS TIME, BUT NOT THE F-150 - WHY NOT?? FORD NEEDS TO ISSUE A RECALL ON THIS BEFORE SOMEONE GETS KILLED.
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Sep 26, 2017 - Brunswick, OH - Steering
TAKATA RECALL WHEN DRIVING TRUCK BETWEEN 35 MPH AND 45MPH, AND MAKING A LEFT SWEEPING TURN AROUND A CURVE, THE STEERING WHEEL GETS STUCK AT THE 10:00 POSITION. I FILED A COMPLAINT WITH BRUNSWICK FORD, THEY TOOK IT IN TO LOOK AT IT, AND SAID THEY COULDN'T GET IT TO DO IT, BUT THEY SAID I PROBABLY NEED A NEW $1200.00 STEERING ASSEMBLY. ODLY ENOUGH IT DID THE SAME THING ON THE WAY HOME, AND STILL CONTINUES TO DO THE SAME THING.
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Sep 25, 2017 - Lake Charles, LA - Steering
RECEIVED POWER STEERING ASSIST FAULT WARNING WHEN CAR WAS STARTED THIS MORNING. VEHICLE PERFORMED NORMALLY THE DAY AND NIGHT BEFORE. VEHICLE DISABLED THE POWER STEERING FUNCTION SO THAT ONLY MANUAL STEERING WAS AVAILABLE. THE POWER STEERING SYSTEM IS AN ELECTRIC SYSTEM.
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Sep 15, 2017 - Haltom City, TX - Steering
TAKATA RECALL - AFTER MAKING A 90DEGREE RIGHT TURN HAS A LOCKING FEEL HAVE TO PULL BACK CENTER LINE. NOTICING A DIFFICULTY GOING STRAIGHT FEELS AS IF IT WANTS TO STEER IN MANUAL MODE LIKE CARS DID WITHOUT POWER STEERING. ONLY HAVE 49400 MILES.
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Sep 14, 2017 - Vaughn, WA - Steering
WHEN DRIVING ON THE HIGHWAY, IF I MAKE A SLIGHT TURN TO THE LEFT, THERE IS RESISTANCE WHEN TRYING TO RETURN THE WHEEL TO STRAIGHT AHEAD. ALSO, THE ADVANCE TRACK MECHANISM (SKID CONTROL) HAS BEEN DISABLED WHICH ALSO LIMITS THE TURN SIGNAL AVAILABILITY. I HAVE BEEN TOLD BY MY FORD DEALER THAT I HAVE TO REPLACE THE ENTIRE RACK AND PINION STEERING MECHANISM TO FIX THIS. THIS IS DEFINITELY A SAFETY HAZARD AND HARD TO UNDERSTAND GIVEN THAT I HAVE LESS THAN 80,000 MILES ON THE TRUCK. FORD NEEDS TO ISSUE A RECALL ON THIS BEFORE SOMEONE GETS KILLED.
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Sep 14, 2017 - Plantation, FL - Steering
MY VEHICLE NO LONGER WILL ASSIST WITH THE POWER STEERING. THE WHEEL FEELS LIKE IT'S STICKY AND WON'T RETURN TO CENTER. IF MAKING A TURN THE STEERING WHEEL JUST STAYS IN PLACE.
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Sep 13, 2017 - Farmville, LA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH AROUND A CURVED ROAD, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE STARTED TO JERK AND THE POWER STEERING ASSIST AND ADVANCE TRACTION SYSTEM WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO DRIVE HOME DESPITE THE DIFFICULTY STEERING. THE CONTACT CALLED PREAUS FORD MOTOR (206 S MAIN ST, FARMERVILLE, LA 71241, PHONE NUMBER: (318) 368-3805) AND WAS INFORMED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,540.
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Sep 01, 2017 - Des Allemands, LA - Steering
MY TRUCK'S STEERING IS "STICKING" LIKE THE POWER STEERING IS GOING IN AND OUT. WHEN GOING AROUND TURNS MY TRUCK OFTEN GETS STUCK IN TURN POSITION. EVEN WHEN GOING STRAIGHT IT GOES IN AND OUT LIKE IT STICKS.
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Aug 29, 2017 - Cape May Court House, NJ - Steering
WHILE DRIVING THE TRACTION CONTROL LIGHT WILL COME ON AND THE ELECTRONIC STEERING GOES OUT RENDERING THE TRUCK UNABLE TO STEER. AFTER THE TRUCK IS RESTARTED THE LIGHT GOES OUT ONLY TO HAPPEN AGAIN AT SOME POINT. I WAS TOLD THIS IS A VERY COMMON PROBLEM BY FORD MECHANICS WITH THE 2011 F-150. I HAVE TALKED TO 4 OTHER OWNERS THAT HAVE THE SAME YEAR TRUCK AND THREE OF THEM HAVE HAD THIS VERY SAME THING HAPPEN, HOW COME FORD HAS NOT BEEN FORCED TO RECALL THESE EFFECTED TRUCKS AND FIX THE DEADLY SITUATION OR AT THE VERY LEAST HAD TO COVER THE REPAIRS AS THESE SYMPTOMS ARISE. THIS SEEMS TO HAPPEN MORE RIGHT AFTER A BUMP IN THE ROAD OR WHILE ON A LEFT TURN. IT TAKES SUPER HUMAN STRENGTH TO THEN TRY TO KEEP FROM STRIKING A CAR HEAD ON IN THE LEFT LANE.
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Aug 28, 2017 - Gladstone, VA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 5 MPH AND MAKING LEFT TURNS, THE STEERING WHEEL LOCKED UP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (APPLE FORD OF LYNCHBURG, LOCATED AT 2113 LAKESIDE DR LYNCHBURG, VA 24501) WHERE IT WAS CONFIRMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,882.
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Aug 23, 2017 - Florissant, MO - Steering
WHEN DRIVING AND YOU MAKE SLIGHT TURNS AND GO BACK TO STRAIGHTEN WHEEL OUT THE STEERING LOCKS UP FOR A FEW SECONDS. FROM ALL THE RESEARCH I HAVE DONE IT SEEMS LIKE THE ELECTRONIC POWER STEERING ASSIST IS THE ISSUE. I NOTICED THIS TO HAPPEN AS WE WERE DRIVING THROUGH THE MOUNTAINS. I SEE ONLINE OTHERS HAVING THE SAME ISSUE. IT IS VERY DANGEROUS. THE WHEEL GETS VERY HARD TO HOLD ONTO AND I WOULD HATE TO HAVE TO BE IN A BIG TURN AND CAN'T TURN THE WHEEL BACK ESPECIALLY IF WE ARE GOING AT A NORMAL SPEED. THIS WILL ACT UP AT ANYTIME ON ANY TYPE OF ROAD. FROM RESEARCH THIS CAN BE QUIET EXPENSIVE FOR THE REPAIR, AS IT IS CAUSING OTHER THINGS TO BE AFFECTED THAT MAY NEED REPAIRS AS WELL.
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Aug 23, 2017 - Monponsett, MA - Steering
TOOK VEHICLE 2011 F-100 TO FORD SERVICE CENTER FOR SERVICE ENGINE LIGHT DIAGNOSIS. FORD DEALER INFORMED ME VEHICLE WAS MISFIRING AND NEEDED PLUGS AND COILS. DEALER THEN INFORMED ME THAT THE VEHICLE ALSO NEEDS STEERING RACK REPLACEMENT AS CODES REVEAL A RACK FAILURE. SERVICE ADVANCE TRACK LIGHT WAS ON. QUOTED $1800.00 FOR STEERING RACK REPLACEMENT. VEHICLE NOW HAS 83200 MILES ON IT. THIS LIGHT HAS BEEN COMING ON AND OFF FOR AT LEAST THE LAST 2 YEARS. DEALER SAYS TOTAL FAILURE IS A CERTAINTY IN TIME. AFTER RESEARCH ON INTERNET I FIND THAT FORD HAS IDENTIFIED THIS PROBLEM ON VEHICLES IN MY MODEL YEAR AND HAS DONE NOTHING ABOUT IT . SAFETY CONCERN IS THAT STEERING COULD FREEZE WHILE DRIVING AND RESULT IN ACCIDENT.
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Aug 19, 2017 - Reno, NV - Steering
I WAS BACKING MY F-150 DOWN AN ALLEY OUT INTO THE STREET WHEN I HAD A SUDDEN AND COMPLETE STEERING FAILURE. THE STEERING WHEEL DID NOT JUST FEEL STIFF BUT LOCKED UP AS IF IT WERE BEING HELD BY SOMETHING. THERE WAS NO INDICATION FROM EITHER SYMPTOMS OR ANY TYPE OF WARNING LIGHT AS TO THE FAIL PRIOR TO THIS. AFTER TORQUING ON IT. IT FINALLY BROKE TO THE RIGHT AND THEN WAS ABLE TO MOVE THE WHEELS BUT IT WANTED TO LOCK IN CERTAIN POSITIONS. I AM A BIG GUY AND COULD HARDLY MOVE THE WHEEL WHEN IT WAS TRYING TO LOCK UP. MY WIFE WOULD NOT HAVE BEEN ABLE TO MOVE IT AT ALL. I HAVE READ THE INFORMATION SINCE ON THIS SYSTEM AND HAVE FOUND THAT THE PROBLEM IS CONSISTENT TO THE TYPE OF DEVISE USED TO DRIVE THE POWER ASSIST. WHEN THE ELECTROMAGNET FAILS IT LOCKS INTO POSITION RATHER THAN ASSISTING THE STEERING. THIS IS VERY DANGEROUS AS IT TAKES AN INCREDIBLE AMOUNT OF POWER TO MOVE TO STEERING WHEEL IF THIS HAPPENS. THIS SHOULD NOT BE AN ISSUE ON A 5 YEAR OLD TRUCK THAT HAS JUST 50K THIS MONTH.
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Aug 16, 2017 - Irving, TX - Steering
I HAVE A 2011 F150 WITH JUST UNDER 44K MILES. TOOK THE TRUCK IN FOR A SET OF FRONT BRAKES AND WAS ADVISED THAT THERE WAS A SMALL LEAK NOT EXACTLY SURE WHERE IT WAS COMING FROM. WITHIN LESS THAT A WEEK THE ENGINE WAS NOT ENGAGING TOOK IT BACK TO THE DEALERSHIP THEY ADVISED THAT I NEEDED A NEW TRANSMISSION AS THERE WERE NO FLUIDS IN IT. NEEDLESS TO SAY I WAS QUITE SURPRISED AS WE HAD JUST TOPPED OFF ALL THE FLUIDS IN THE PAST TWO WEEKS. NOT REAL SURE ABOUT THIS, BUT I HAD A NEW TRANSMISSION PUT IN PICKED IT UP UPON LEAVING THE DEALERSHIP I HAD ANOTHER PROBLEM THE STEERING SEEMED A LITTLE TIGHT ENDED UP TAKING I THE TRUCK BACK TO THE DEALERSHIP THE ADVISED THAT I REPLACE THE ELECTRONIC POWER STEERING ASSY AND PROGRAM MODULE TO VEHICLE. I WASN'T TOO SURE ABOUT THIS SO I HAD THE VEHICLE TOWED TO THE DEALERSHIP THAT I NORMALLY DEAL WITH AS THE CURRENT ONE HAD TERRIBLE CUSTOMER SERVICE AND WAS UNWILLING TO CONTACT FORD ON MY BEHALF THEY SAID IT WAS COINCIDENCE THAT THIS WAS HAPPENING. I HAVE NOT HAD ANY PROBLEMS WITH THE TRUCK IN THE PAST IT HAS RUN PERFECTLY. MY GUY AT MY DEALERSHIP TOOK THE TRUCK IN AND HAD TO PUT IN THE POWER STEERING ASSY. THIS ALL HAPPENED WITHIN A PERIOD OF 3 WEEKS AND I HAD TO PAY FOR A RENTAL CAR.
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Aug 10, 2017 - Norwich, NY - Steering
MILEAGE ON 2011 TRUCK IS 110,000. AT LOW SPEEDS, STEERING WILL SEIZE AND NEED TO USE MY OWN STRENGTH TO TURN. THIS HAPPENS INTERMITTENTLY, AND FORD REALLY NEEDS TO DO SOMETHING ABOUT THIS. I HAVE COME CLOSE TO HITTING MANY CARS IN PARKING LOTS. ALSO HAPPENS USUALLY WHEN I AM BACKING OUT OF MY DRIVEWAY FOR WORK, NOT A GOOD TIME TO SCARE ME.
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Aug 07, 2017 - Fort Collins, CO - Steering
2011 F150 STEERING FAILURE , WHEN FAILED STEERING FAILED STABILITY CONTROL AND STEERING WENT. WHILE MAKING TURN STEERING WOULD " LOCK" PREVENTING TEMPARY CONTROL OF PICKUP, BEFORE COMPLETING TRIP POWER ASSIST WENT TOTALLY OUT. CONTACTED FORD THEY STATE THAT THE POWER ASSIST NEEDS TO BE REPLACED FROM DESCRIPTION ALONE, THEY ALSO HAD RECALLED MULTIPLE OTHER VEHICLES FOR THIS ISSUE HOW EVER THE F 150 IS NOT ONE OF THOSE AND IT WILL COST 3 K TO FIX.... UMM IF ALL YOUR OTHER VEHICLES ARE DOING THIS AND THIS ONE IS DOING THE SAME THING THEN ITS A DEFECT! THE ONLY THING THAT HELPED ME PREVENT THE ACCIDENT FROM HAPPENING WAS MY TRAINING AS AN EVO ( EMERGENCY VEHICLE OPERATOR) AT THE TIME OF FAILURE I WAS TURNING IN FRONT OF SEMI , IF I WOULD NOT HAVE TAKEN THE DITCH AND PREVENTED MEASURES THIS WOULD HAVE BEEN A QUAD FATALITY . TRUCK IS PARKED AT A DRESS GIVEN UNABLE TO DRIVE HOME
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Aug 02, 2017 - Long Beach, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT USED EXCESSIVE FORCE TO REGAIN CONTROL OF THE STEERING WHEEL. NORM REEVES FORD OF CERITOS, CA WAS MADE AWARE OF THE FAILURE AND IT WAS DETERMINED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT AVAILABLE.
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Jul 31, 2017 - Colorado Springs, CO - Steering
THIS WEEK I HAD A TOTAL FAILURE OF MY EPAS(ELECTRIC POWER ASSISTED STEERING) IN A 2011 F150. I'M VERY THANKFUL THAT THIS HAPPENED WHILE I WAS IN A PARKING LOT ON A MILITARY BASE. I DIDN'T HAVE THE SLIGHTEST CLUE ON WHAT WAS GOING ON WITH MY VEHICLE UNTIL I HAD TO DO A LITTLE RESEARCH AND THE OVER FOLLOWING CONCERNS REPORTED ABOUT THE EPAS SHOCKED ME! BEING A MOTHER OF TWO LITTLE BOYS I'VE VERY GREAT FULL THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE HIGHWAY. FORD NEEDS TO ADDRESS THIS CONCERN BECAUSE THE OUTCOME COULD HAVE BEEN VERY BAD FOR MY FAMILY.
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Jul 31, 2017 - Victoria, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT SLAMMED ON THE BRAKES TO AVOID CRASHING INTO A NEARBY BUILDING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
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Jul 26, 2017 - Hampton, GA - Steering
THE STEERING STICKS WHILE DRIVING, MOST OF THE TIMES WHILE DRIVING STREIGHT, BUT SOMETIMES WHILE TURNING IT WILL BECOME HARD TO TRUN.
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Jul 19, 2017 - St.Petersburg, FL - Steering
WITH 44,000 MILES ON MY TRUCK THE POWER STEERING LITERALLY JUST STOPPED WORKING ON MY WAY HOME FROM WORK. TRUCK IS 6 YEARS OLD WELL MAINTAINED AND LOW MILEAGE. FORD WARRANTY HAS EXPIRED AND TRUCK WAS JUST PAYED OFF A MONTH AGO. CALLED FORD ABOUT ISSUE AND READ ONLINE OF ALL THE ISSUES WITH SAME PROBLEM ACROSSED THE NATION. WAS GIVIN STANDARD SORRY FOR YOUR LUCK IT WILL BE A TOTAL OF $1900.00 TO FIX YOUR PROBLEM.
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Jul 15, 2017 - Lebanon, OH - Steering
THE EPAS STEERING SYSTEM HAS INTERMITENT HARD STEERING ISSUES. SOMETIMES IT WILL WANT TO STICK WHEN TURNING AND VERY HARD TO TURN BACK STRAIGHT. IT IS LIKE IT IS MANUAL STEERING.
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Jul 07, 2017 - Visalia, CA - Steering
WHILE DRIVING THRU A PARKING LOT I RECEIVED A WARNING "SERVICE ADVANTRAC" THEN WHILE MAKING A TURN INTO A FOOD DRIVE THRU ANOTHER ALARM WENT OFF. POWER STEERING ASSIST FAULT. I LOST ALL POWER STEERING AND NEARLY CRASHED INTO THE DRIVE THRU SIGN. THIS ALL HAPPENED WITHIN MINUTES. WHEN THE STEERING GOES OUT THERE IS NOT ADVANCED INDICATIONS OR WARNINGS UNTIL IT HAPPENS. THE ELECTRIC ASSIST MOTOR IS JUST DISABLED. YOU HAVE NO STEERING AT THAT POINT. IT IS HARDER TO TURN THEN AN OLDER MANUAL STEERING VEHICLE. THE ENTIRE RACK N PINION STEERING UNIT HAS TO BE REPLACED DUE TO UNDER ENGINEERING. IT IS ONE MOTOR BUT IS EMBEDDED INTO THE RACK. THE COST ALONE IS 1200.00 FOR THE RACK NOT INCLUDING LABOR TO INSTALL AND REPROGRAM. TO ME THIS IS AN EXTREME SAFETY ISSUE THAT WILL SOME DAY GET SOMEONE SEVERELY INJURED OR DEATH DUE TO A NON STEERING VEHICLE. AT THE TIME OF THE FAILURE I HAD JUST DRIVEN OVER A VERY STEEP AND WINDY MOUNTAIN ROAD. SCARY TO THINK WHAT MIGHT HAVE HAPPENED IF IT HAD FAILED ON THAT ROAD.
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Jul 05, 2017 - Greenwood, IN - Steering
MY PROBLEM IS ALMOST EXACTLY LIKE THE ONE STATED FROM THERMPOLIS WY DATED JUNE 02 2017 I ALSO HAVE 103,000 MILES ON THE TRUCK.I NOTICED ON THE INTERSTATE SPEEDS ABOVE 50MPH THE STEERING CATCHES IN CENTER POSITION CAUSING AN OVER STEER WHEN CHANGING LANES.(VERY DANGEROUS).MY COST TO REPLACE THE ELECTRONIC POWER ASSIST IS $1400
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Jul 03, 2017 - Lake Wales, FL - Steering
WHILE DRIVING ABOUT 10 MILES PER HOUR ON A DIRT ROAD MY STEERING WHEEL LOCKED AS IF THE TRUCK HAD BEEN TURNED OFF, CAUSING ME TO CRASH INTO A TREE. THE BRAKE PEDAL WAS FIRM.AND WOULD NOT DEPRESS.
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Jun 28, 2017 - Glen Allen, VA - Steering
WHILE DRIVING THE ELECTRONIC POWER STEERING WILL SUDDENLY ALERT AND FAIL AND THE VEHICLE IS NEARLY IMPOSSIBLE TO STEER.
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Jun 25, 2017 - Douglassville, TX - Steering
THE STEERING WHEEL STICKS WHEN TURN IT LEFT EVEN SLIGHTLY LEFT. SOMETIMES IT STICKS VERY TIGHT AND BECOMES DIFFICULT TO RETURN TO CENTER WHILE DRIVING AND CAUSES THE VEHICLE TO JERK HARD. WHEN DRIVING AT NORMAL HIGHWAY SPEEDS THE STEERING WHEEL WILL SUDDENLY START PULLING LEFT AND YOU HAVE TO BE QUICK TO CORRECT IT OR IT WILL TOSS YOU IN THE OTHER LANE. IT STARTED ABOUT 30K MILES AGO AND HAS BECOME WORSE AND WORSE AS I PASS 100K MILES.
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Jun 25, 2017 - Canton, GA - Steering
BECOMES STIFF AND VEHICLE IS HARD TO CONTROL. THIS OCCURS AT LOW SPEED ,HIGH SPEED. WHEN TURNING I HAVE TO MUSCLE THE STEERING WHEEL, THE TRUCK WILL START TO DRIFT OUT OF THE LANE OR TRAVEL AND CONTINUE IN THAT DIRECTION INSTEAD OF RETURNING TO CENTER. I AM ALWAYS CORRECTING THE DIRECTION OF TRAVEL. THE TRUCK WILL TRAVEL IN A STRAIGHT LINE. IT ACTS AS IF THE FRONT END ALIGNMENT IS OUT PULLING THE TRUCK ONE WAY AND THEN THE OTHER ONCE CORRECTED. IT'S ALMOST AS IF YOU ARE FIGHTING THE STEERING. THE ENTIRE TIME IN AM DRIVING MY TRUCK. I HAVE ANOTHER 2011 F150 AND I CAN'T WAIT FOR THAT ONE TO START HAVING PROBLEMS
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Jun 20, 2017 - Washington, NJ - Steering
DRIVING TRUCK AT HIGHWAY SPEED DECIDED TO MAKE A LEFT HAND TURN , SLOWED TO NEAR STOPPING SPEED AND STARTED TO TURN AND STEERING WHEEL FROZE AND NEARLY CRASHED TRUCK ,COULDN'T BUDGE THE STEERING WHEEL .ACTED AS IF ENGINE TURNED OFF BUT TRUCK WAS STILL RUNNING, I POPPED HOOD DISCONNECTED BATTERY FOR 10 MINUTES HOOKED BACK UP AND STILL NO STEERING, WITH BOTH HANDS I COULD TURN IT MAX 1 INCH IN EITHER DIRECTION, 25 MILES FROM HOME TOOK 2 HOURS AND BACKING UP AND FORWARD SEVERAL TIMES TO EVEN MAKE A VERY SMALL CORNER, UN-SAFE AND DEFINATELY NOT BUYING ANOTHER F-150. TOOK TO SHOP WITH HOIST AND TOOK ELECTRIC POWER STEERING ASSIST APART AND BELT WAS CHEWED AND DESTROYED, CAN'T BUY A BELT ANYWHERE , ALL PARTS AND FORD WANT $1200 TO $1700 FOR COMPLETE RACK ALL IT NEEDS IS A $5SIMPLE BELT TO FIX IT. ANYONE KNOW THE PART # FOR BELT? 2011 F-150 HD TOW PKG 4X4 5.0L EPSA BELT PART #
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Jun 19, 2017 - Mountain Green, UT - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. UPON MAKING A RIGHT TURN, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE WITH BOTH HANDS ON THE STEERING WHEEL AND THERE WAS A LOSS OF STEERING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER (WESTLAND FORD, 3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
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Jun 18, 2017 - Pittstown, NJ - Steering
EXPERIENCE INTERMITTENT LACK OF STEERING WHEEL RETURNABILITY TO CENTER ON LEFT HAND TURNS WITH SMALL STEERING WHEEL ANGLE.
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Jun 13, 2017 - Scottsville, NY - Steering
WHILE DRIVING MY STEERING WHEEL LOCKS AND THE SERVICE ADVANCETRAC WARNING APPEARS IN THE CENTER CLUSTER. YOU CAN OVERPOWER THE WHEEL LOCK BUT AT HIGHWAY SPEED IT ALMOST CAUSED A MAJOR ACCIDENT WITH MY TWO KIDS IN THE TRUCK. I CALLED FORD CUSTOMER CARE AND THEY HAVE STATED THAT THEY HAVE NEVER HEARD OF THE PROBLEM AND I HAVE HEARD THAT THIS IS AN EXPENSIVE REPAIR. THE PROBLEM IS HAPPENING DAILY NOW AND ALSO HAPPENS AT LOW SPEED WHEN TURNING.
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Jun 02, 2017 - Thermopolis, WY - Steering
2011 FORD F-150 WITH 103,000 MILES. ELECTRONIC POWER ASSIST STEERING (EPAS) MOTOR FAILURE. FORD MAKES REPLACEMENT OF THE FAILED PART ITSELF UNAVAILABLE AND REQUIRES YOU REPLACE THE ENTIRE STEERING RACK AND EPAS MOTOR, AN ESTIMATED $1600 AT THE DEALERSHIP. PARTS ARE ALSO UNAVAILABLE FROM ANYWHERE BUT FORD. STEERING OFTEN "CATCHES" AT SPEEDS ABOVE 4O MPH CAUSING THE DRIVER TO JERK THE STEERING WHEEL OUT OF THE "CATCH" AND OFTEN TIMES OVER-CORRECT THE VEHICLE. THIS IS ESPECIALLY DANGEROUS WHEN IT HAPPENS AT HIGHWAY SPEEDS UNEXPECTEDLY.
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Jun 01, 2017 - Florence, MS - Steering
I HAVE A 2011 F150 TRUCK IT'S SAYING POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC, WHEN I TURN THE WHEEL IT MAKES A LOUD NOICE STILL DRIVABLE BUT DANGEROUS. I HAVE LOOKED EVERYWHERE ONLINE THERE IS RECALLS ON THIS EXACT SAME THING JUST NOT ON MY VIN FOR THIS TRUCK BUT SAME YEAR AN TRUCK HAS RECALLS. THIS IS VERY DANGEROUS AN VERY EXPENSIVE TO FIX YOUR SELF . THIS IS A FORD DEFAULT AN THEY ARE NOT WANTING TO FIX I'M WILLING TO GO THROUGH ALL LEVELS TO SEE TO IT THEY FIX IT.
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May 29, 2017 - Princeton Junction, NJ - Steering
STEERING UNEXPECTEDLY BECOMES STIFF AND VEHICLE IS HARD TO CONTROL. THIS OCCURS AT LOW SPEED ,HIGH SPEED. WHEN TURNING I HAVE TO MUSCLE THE STEERING WHEEL INTO A TURN AND THEN BACK OUT OF A TURN. I AM CONCERNED THAT THE STEERING MAY COMPLETELY LOCK UP OR CEASE AT ANY TIME WHICH COULD RESULT IN A DEVASTATING EVENT.
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May 18, 2017 - Cheektowaga, NY - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING HIGHWAY SPEEDS, THE STEERING SEIZED AND REQUIRED EXCESSIVE FORCE IN ORDER TO BE MOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
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May 03, 2017 - Frisco, TX - Steering
WHEN TRAVELING AT VARIOUS SPEEDS, THE STEERING WILL LOCK UP AND I WILL BE UNABLE TO TURN THE WHEEL FOR 1-2 SECONDS. FORTUNATELY, I HAVE NOT HIT ANYONE WHEN THIS HAPPENS, BUT IT MIGHT BE ONLY A MATTER OF TIME BEFORE THIS WILL CAUSE A SERIOUS ACCIDENT.
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May 03, 2017 - Arlington, TX - Steering
POWER STEERING KEEPS POPPING WHEN TURNING AND LOCKS UP
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Apr 29, 2017 - Austintown, OH - Steering
DRIVING DOWN THE ROAD AROUND 30MPH AND LOST POWER STEERING. "POWER STEERING ASSIST FAULT" APPEARED ON THE MESSAGE CENTER IN THE GAUGE CLUSTER. PULLED OVER SAFELY AND RESTARTED THE VEHICLE AND THE MESSAGE WAS STILL ON THE MESSAGE CENTER. POWER STEERING IS STILL ABSENT.
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Apr 25, 2017 - Raven, VA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
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Apr 14, 2017 - Stillwater, MN - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE REVERSING THE VEHICLE, THE STEERING SEIZED AND THE STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 130,000.
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Apr 14, 2017 - Nampa, ID - Steering
THE STEERING LOCKS UP WHEN TURNING LEFT. SOMETIMES IT IS FOR A ONLY MOMENTARY AND OTHER TIMES IT HAPPENS AND TAKES A FEW SECONDS TO UNLOCK. SEEMS VERY DANGEROUS AND AN OBVIOUS DEFECT. HAPPENS AT IDLE AS WELL AS UP TO FREEWAY SPEEDS. ONLY HAPPENS IN A LEFT HAND TURN.
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Apr 13, 2017 - Grapevine, TX - Steering
TAKATA RECALL .... WHEN TURN RIGHT HAVE PULL REAL HARD TO GO BACK LEFT WHEN TRUCK IS MOVING ON A CITY STREET AND ON HIGHWAY ....AS THIS COULD BE A PROBLEM NOT GETTING TRUCK TO TURN
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Apr 10, 2017 - Enid, OK - Steering
GOING DOWN THE ROAD AT 65MPH, LOST POWER STEERING. THIS IS GONNA KILL SOMEONE. FORD DEALERSHIP SAYS 1500 DOLLARS, I SAY YOU PAY FOR IT. NO WAY AT 120K MILES SHOULD I LOSE POWER STEERING.
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Apr 04, 2017 - Alma, GA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
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Apr 04, 2017 - Mesa, AZ - Steering
ELECTRIC POWER ASSIST STEERING FAILURE, WHILE MAKING A LEFT HAND TURN THE STEERING FAILED PART WAY THROUGH THE TURN CAUSING THE TRUCK TO GO STRAIGHT, BECAUSE OF THIS I ALMOST HIT 2 PARKED CARS. WHEN THIS HAPPENED THE STEERING WHEEL LOCKED UP AND I COULD NOT TURN IT. THIS IS A KNOWN ISSUE TO FORD AS THERE HAVE BEEN THOUSANDS OF RECALL FOR THESE UNITS FROM 2011 AND NEWER, MY TRUCK FALLS IN TO THE RECALL VOID.
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Apr 02, 2017 - Prescott, AZ - Steering
STEERING LOCKS UP WHEN TURNING LEFT OR RIGHT, WANDERS ON THE HIGHWAY AND THEN LOCKS UP. CANNOT DRIVE THE VEHICLE FEELS VERY UNSAFE TO DRIVE.
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Mar 30, 2017 - Okolona, AR - Steering
THE STEERING WHEEL "STICKS" OR "CATCHES" WHEN TRAVELING ON A HIGHWAY AT 45-60 MPH AND TURNING LEFT. IT HAS HAPPENED SEVERAL TIMES BUT ONLY WHEN TURNING TO THE LEFT. I HAVE ONLY HAD THIS TRUCK 2 WEEKS (BOUGHT IT USED WITH 77,000 MILES) BUT IT STARTED HAVING THIS PROBLEM AFTER 2 DAYS.
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Mar 21, 2017 - Sulphur, LA - Steering
VEHICLE STEERING IT VERY JERKY AND LOCKS UP, PARTICULARY WHEN TURNING LEFT. MAKES VEHICLE DIFFICULT TO DRIVE IN A STRAIGHT LINE WITHOUT 'WANDERING" IN THE LANE. NOT SAFE. STARTED ABOUT A YEAR AGO, GETTING PROGRESSIVELY WORSE.
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Mar 20, 2017 - Tucson, AZ - Steering
BEEN HAVING PROBLEMS WITH THE STABILITY CONTROL LIGHT POPPING UP ON THE SCREEN WHEN ALL OF A SUDDEN MY STEERING WHEEL LOCKED UP AND THE STEERING CONTROL LIGHT SHOWS UP. TRUCK WON'T STEER LEFT OR RIGHT. THANK GOD I WAS PARKED WHEN IT FAILED. BEING TOLD IT'S THE ELECTRONIC RACK N PINION BOX. I ONLY HAVE 60,000 MILE ON THE TRUCK. I'M 59 YEARS OLD AND I DRIVE TO FROM WORK. PLEASE HELP.
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Mar 13, 2017 - Reidsville, NC - Steering
MY STEERING WHEEL WILL STICK WHEN TURNING LEFT. IT MAKES IT HARD TO KEEP IT IN ONE LANE.THE PROBLEM WILL COME AND GO. THE DEALERSHIP SAID THEY DID NOT SEE ANY PROBLEM. BUT LIKE I SAID THE PROBLEM WILL COME AND GO. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO THE ORIGINAL POSITION. I CAN MAKE A VIDEO IF THIS WILL HELP.
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Mar 10, 2017 - Elkhart, TX - Rack And Pinion, Rack
TL* THE CONTACT OWNS A 2011 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING BELOW THE SPEED LIMIT, THE STEERING WHEEL LOCKED UP AND FORCED THE CONTACT TO DRIVE INTO ONCOMING TRAFFIC. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. WITHIN APPROXIMATELY TEN MINUTES, THE VEHICLE BEGAN TO FUNCTION NORMALLY. ON A SEPARATE OCCASION, THE STEERING FAILURE RECURRED AND NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
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Mar 09, 2017 - Dallas, TX - Steering
WHEN DRIVING AND TAKING A LEFT TURN, THE POWER STEERING STOPS, MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. IT IS INTERMITTENT, BUT IS HAPPENING MORE AND MORE OFTEN. BACK IN OCTOBER OF 2016 I TOOK IT TO MY FORD DEALER TO HAVE IT FIXED. I WAS TOLD THAT MY WARRANTY WAS UP A WEEK EARLIER, SO I WOULD HAVE TO PAY. I COULDN'T AFFORD TO PAY FOR IT AT THE TIME, SO I DECLINED. NOW IT IS MUCH WORSE.
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Mar 03, 2017 - Coraopolis, PA - Steering
ELECTRONIC STEERING SYSTEM FAILURE WHEN TURNING LEFT. THE ISSUE BEGAN WHEN I PURCHASED THE VEHICLE BUT WAS VERY INTERMITTANT. OVER TIME IT HAS GOTTEN WORSE. FORD RECALLED OTHER VEHICLES FOR SAME ISSUE DUE TO SAFETY BUT NOT MINE. I SEE ON LINE MANY FORUMS DISUCSSING MY EXACT ISSUE ON THE SAME MODEL YEAR. I WENT TO FORD CORPORATE WITH NO TRACTION AS THEY SEEMED LIKE THEY DIDNT KNOW THE ISSUE. I TOOK MY TRUCK TO THE FORD DEALER & THEY AGREE THAT ITS FAILING & WANT TO CHARGE ME FULL PRICE FOR CORRECTION WHICH IS 2K TO REPLACE ELECTRONIC STEERING RACK. I SAID I COULDN'T AFFORD, THEY INSPECTED MY VEHICLE & PASSED IT KNOWING THAT THE STEERING WAS UNSAFE. I CANNOT AFFORD 2K, I PAID 45K FOR THE TRUCK. I HAVE PURCHASE MANY FORDS. I AM HOPING THAT THIS BECOMES A RECALL SOON.
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Mar 03, 2017 - Carbondale, CO - Steering
I RECENTLY PURCHASED A USED FORD F150 2011 RAPTOR. THE STEERING CONTINUES TO BE PROBLEMATIC. THE ISSUE IS THAT TURNING THE WHEEL "STICKS" AND BECOMES ALMOST NON FUNCTIONAL. THE PROBLEM IS SPORADIC BUT STEADY. I PAID OVER $600 AT A LOCAL AUTO REPAIR SHOP AND THE PROBLEM STILL EXISTS. CAN I OBTAIN MORE INFO IF I CAN GET THIS RESOLVED BY FORD UNDER A RECALL?
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Mar 02, 2017 - Roswell, GA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE TURNING OUT OF A PARKING LOT AT 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V128000 (ELECTRICAL SYSTEM, BODY CONTROL MODULE) AND 10V659000 (ELECTRICAL SYSTEM, BODY CONTROL MODULE). THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
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Feb 26, 2017 - Sapulpa, OK - Steering
WHILE DRIVING MY FORD TRUCK IT MAKES A GRUNTING OR BINDING SOUND WHEN TURNING. HAVE NOTICED SIMILAR PROBLEMS ON INTERNET. SOME STEERING PROBLEMS HAVE CREATED A POTENTIAL FOR DEATH OR SERIOUS INJURY. STEERING IS AN IMPORTANT FUNCTION. PLEASE INVESTIGATE SO ONE OF THESE OPTIONS DOES NOT OCCUR TO ME OR A FAMILY MEMBER.
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Feb 25, 2017 - Grand Rapids, MI - Steering
FORD F150 2011. THE STEERING ON THE TRUCK LOCKS UP WHILE DRIVING. OFTEN DESCRIBED ON OTHER FORUMS AS GOING INTO MANUAL MODE VS ASSISTED STEERING. I HAVE HAD THIS HAPPEN WHILE AT A HIGH RATE OF SPEED, GOING AROUND A CURVE WITH MY FAMILY IN THE VEHICLE. I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS VEHICLE HOWEVER NO RECALL HAS BEEN ISSUED YET. I HAVE NOT HAD AN ACCIDENT YET DUE TO THE ISSUE, BUT I HAVE SINCE PLACED THE VEHICLE IN STORAGE AWAITING A RECALL.
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Feb 22, 2017 - Parsons, WV - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL LOCKED UP TO THE LEFT WITHOUT WARNING. THE CONTACT MANAGED TO UNLOCK THE WHEEL. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE DID NOT RECUR AND WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
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Jan 23, 2017 - Fairhope, AL - Steering
2011 FORD F150 XLT SUPERCAB 4X4 WITH 50,000 MILES HAS PROBLEM WITH THE ELECTRIC POWER ASSIST STEERING (EPAS) AND FORD HAS BEEN NOTIFIED BUT REFUSED TO REPLACE OR ASSIST WITH REPLACEMENT AND WANTS APPROXIMATELY $1600 TO REPAIR. STEERING OFTEN BECOMES CATCHY AND CAUSES DRIVER TO JERK STEERING WHEEL TO STAY IN LANE WHILE DRIVING.
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Jan 16, 2017 - Charlotte, NC - Steering
ELECTRONIC POWER STEERING (EPSA) IS LEAKING WATER AND POWER STEERING FLUID. IT'S MAKING NOISES AND I AM SCARED TO DRIVE IT SINCE THIS IS MY MAIN TRANSPORTATION FOR WORK AND FAMILY. I'VE READ ABOUT THIS ISSUE AND PEOPLE SAYING THEIR WHEELS HAVE LOCKED UP AND JUST MISSED FATAL ACCIDENTS ESPECIALLY DOING HIGHER SPEEDS ON HIGHWAY TRAVEL. IS IT GOING TO TAKE A DEATH BEFORE THIS PART IS RECALLED? TRUCK COMES TO A QUICK STOP LIKE ITS JUMPING GEARS.
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Jan 16, 2017 - Rapid City, SD - Steering
STEERING FROZE AND I COULD NOT TURN LEFT. WE WERE DRIVING INTO TOWN FROM THE LAKE, PULLING OUR BOAT. BEGAN TO NOTICE THE TRUCK WAS NOT ALLOWING ME THE ADJUST LEFT AND ABOUT 5 MINUTES LATER WE COULD NOT TURN LEFT. I PULLED AS A HARD AS I COULD AND COULD ONLY MOVE THE WHEEL ABOUT 1 INCH LEFT. NEXT DAY THE RADIO DISPLAY SCREEN SAID SOMETHING ABOUT POWER STEERING SYSTEM. I TOOK THE TRUCK TO MCKIE FORD IN RAPID CITY SD BY DRIVING ONLY WHERE I COULD TURN RIGHT. FORD DEALER REPLACED THE STEERING GEAR AND CHARGED ME $1500. AND NO GUARANTEE THE "NEW" EPAS GEAR BOX WON'T FAIL. VERY FRIGHTENING TO BE DRIVING AND NOT BE ABLE TO MOVE OR TURN LEFT! AND I SEE FORD HAS STARTED RECALLING SOME OF THERE VEHICLES WITH THIS SAME SYSTEM. HOW CAN THEY RECALL SOME NOT ALL? IN HINDSIGHT, THERE WAS A SYMPTOM FOR ABOUT 2 YEARS: WHEN DRIVING THROUGH A LEFT CURVE THE TRUCK WOULD "BUCKLE" OR KICK EVER SO SLIGHTLY TO THE RIGHT AS IF THE TIE ROD WAS LOOSE. I TOOK IT TO THE FORD DEALERSHIP A COUPLE TIMES AND THEY WERE UNABLE TO TELL ME WHY IT WAS DOING THAT.
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Jan 10, 2017 - Beverly, WV - Steering
ELECTRIC POWER STEERING FAILURE, SUDDEN LOSS OF POWER, WHEN MOVING AND TURNING.
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Jan 08, 2017 - Jeromesville, OH - Steering
WHILE DRIVING TO WORK MY STEERING BEGAN TO BE VERY HARD TO STEER AND A WARNING APPEARED ON SCREEN TO CHECK POWER STEERING THEN I LOST ALL POWER STEERING AND WARNING IN SCREEN WENT TO REPAIR POWER STEERING NOW. I NO LONGER HAVE POWER STEERING AND HAVE HAD ESTIMATES UP TO 2200 DOLLARS TO REPAIR.
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Dec 29, 2016 - Upper Marlboro, MD - Steering
ON TUESDAY MORNING, DECEMBER 27, 2016 JUST AS I WAS PULLING INTO THE PARKING SPACE AT MY OFFICE A LIGHT FLASHED ON THE PANEL AND READ "POWER STEERING FAULT" AND ALL OF A SUDDEN I COULD NOT TURN THE STEERING WHEEL. I TURNED THE ENGINE OFF AND WAITED ABOUT 2-HOURS BEFORE STARTING IT AGAIN. NOW THE MESSAGE READ "SERVICE STEERING NOW". I CONTACTED FORD'S ROADSIDE ASSISTANCE AND THEY CAME THE NEXT DAY AND TOWED MY TRUCK TO UPPER MARLBORO FORD AS THEY ARE DOWN THE STREET FROM MY HOME. THE SERVICE DEPARTMENT SAID THE STEERING RACK NEEDS TO BE REPLACED FOR A COST OF $2000. FURTHERMORE, THAT PART IS ONLY AVAILABLE THROUGH FORD AND I'VE NOW READ WHERE HUNDREDS OF OTHER FORD F150 OWNERS HAD THE SAME PROBLEM.
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Dec 20, 2016 - Mattoon, IL - Steering
STEERING LOCKS UP WHILE TURNING LEFT OR RIGHT WHILE IN MOTION ON ANY ROAD SURFACE. SAME PROBLEM WE HAD WITH OUR OTHER TRUCK THAT IS A ONE SERIAL NUMBER OFF. WITH THAT TRUCK THE DEALER NEEDED TO REPLACE THE RACK AND PINION ASSEMBLY WHILE UNDER WARRANTY. THE TRUCK HAD 15000 MILE. THIS TRUCK HAVING PROBLEM NOW HAS 19,500 MILES ON IT. THE TRUCK WITH THE PROBLEM NOW IS CONSTANTLY HAVING THE STEERING LOCKING UP AND IS OUT OF WARRANTY NOW.
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Dec 19, 2016 - Irvine, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING REQUIRED ADDITIONAL EFFORT TO OPERATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
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Dec 18, 2016 - Osseo, MI - Steering
SERVICE TRACTION CONTROL LIGHT COMING ON HARD STEERING HAVE TAKEN TO DEALERSHIP TWICE FOR SAME PROBLEM FIRST TIME THEY CLEARD THE CODES SET LAST TIME I WAS TOLD THAT THE ANGLE SENSOR IN THE POWER STEERIN IS BAD AND THAT THE RACK AND PINION NEED REPLACE (EPAS GEAR)
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Dec 14, 2016 - Meadville, PA - Steering
STEERING DON'T WORK RITE
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Nov 28, 2016 - Pilesgrove, NJ - Steering
STEERING LOCK UP WHILE DRIVING. WHILE MAKING A SHARP LEFT TURN IN A PARKING LOT THE STEERING WHEEL LOCKED UP MOMENTARILY THEN BECAME HARD TO TURN. AT THE SAME TIME I HEARD A LOUD GRINDING OR BUZZING SOUND AND THE 'SERVICE ADVANCE TRAK' LIGHT CAME ON. I HAD TO HAVE THE CAR TOWED 150 MILES TO MY MECHANIC. MY MECHANIC CONFERRED WITH THE LOCAL FORD DEALER AND DETERMINED THAT THE RACK AND PINION HAD TO BE REPLACE. TRUCK HAS 57,000 MILES ON IT. MY MECHANIC EXPECTED THE PART TO TAKE UP TO A WEEK TO ARRIVE BUT IT WAS DELIVERED THE SAME DAY. DEALER HAD SEVERAL UNITS IN STOCK. SEEMS STRANGE TO HAVE THAT MANY OF THIS P[ART IN STOCK UNLESS THERE IS A DESIGN OR MANUFACTURING FLAW THAT FORD HAS NOT DECLARED. I CHECKED THE F150 ONLINE FORUMS AND THERE ARE MANY REFERENCES TO THIS PROBLEM. NOT SURE WHAT IT TAKES TO MAKE A RECALL HAPPEN BUT GIVEN THE SEEMINGLY HIGH NUMBER OF OWNERS AFFECTED BY THIS FORD SHOULD DO SOMETHING TO HELP. THIS COST $1745 TO FIX (INCLUDING TOW) AND CREATED A VERY DANGEROUS SITUATION.
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Nov 25, 2016 - Fraser, MI - Steering
2011 FORD F150 REGULAR CAB 5.4L STARTED AROUND NOV 16, 2016 STEERING LOCKS FOR A BRIEF MOMENT WHEN EXECUTING TURNS. THE STEERING MECHANISM GRUNTS WHEN MOVING THE STEERING WHEEL BACK AND FORTH. ELECTRICAL ENGAGEMENT OF RELAY OR MOTOR SEVERAL TIMES PER SECOND WHEN STOPPED AT A RED LIGHT. NO WARNING LIGHTS. THIS OCCURS EVERY TIME IT IS DRIVEN. APPEARS TO BE THE ELECTRIC POWER STEERING ASSIST
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Nov 22, 2016 - Lantana, TX - Steering
WHILE DRIVING THE POWER STEERING SUDDENLY QUIT WITH NO WARNING. THE VEHICLE WAS HARD TO STEER. PULLED OVER AND SHUT VEHICLE COMPLETELY OFF. STEERING WORKED FINE AFTER RESTARTING THE VEHICLE. OVER THE NEXT COUPLE OF DAYS WHILE DRIVING THE VEHICLE IT WOULD RANDOMLY LOSES POWER STEERING WITH NO WARNING.
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Nov 16, 2016 - Baker, MT - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
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Nov 04, 2016 - Burnsville, MN - Steering
THE ENGINE MISFIRES AND CHANGES TO "LIMP MODE" AFTER THE ENGINE SHUDDERS, SHAKES AND LOOSES POWER. THIS HAS HAPPENED TWICE IN THE LIFE OF THIS VEHICLE. ALSO THE STEERING STICKS WHEN TURNING LEFT.
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Oct 24, 2016 - Bakersfield, CA - Steering
DURING DRIVES AT APPROXIMATELY 50-55 MPH, THE STEERING WHEEL WILL SEIZE WHILE MAKING A LEFT HANDED SLOW CURVE TURN. THE FAILURE HAS OCCURRED SEVERAL TIMES IN A DAY DURING DRIVES ON DIFFERENT TURNS ON THE HIGHWAY OR CITY STREETS. THE MANUFACTURER HAS BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WHEN FAILURE BEGAN WAS 37,000 MILES.
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Oct 24, 2016 - Youngstown, OH - Steering
AFTER SHARP TURNS 'SERVICE ADVANCE TRAC' MESSAGE APPEARS AND TURN SIGNALS MALFUNCTION, DEALER STATES SENSOR LOCATED IN STEERING RACK IS BAD AND THE ENTIRE RACK MUST BE REPLACED - VEHICLE HAS 35,000 MILES AND HAS BEEN OWNED LESS THAN 60 MONTHS, BUT THIS PART IS NOT COVERED UNDER DRIVE TRAIN WARRANTY. THIS FAILURE AND THE MANUFACTURER'S DISREGARD FOR THE ISSUE IS UNACCEPTABLE.
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Oct 20, 2016 - Centerville, OH - Steering
I STARTED GETTING PERIODIC WARNING LIGHTS TO "SERVICE ADVANCE TRAC" ON MY 2011 F150. THE WARNING WOULD GO AWAY AFTER RESTARTING THE VEHICLE ONCE OR TWICE. FIRST TIME I THOUGHT IT MAY BE AN GLITCH IN THE COMPUTER SO DIDN'T WORRY ABOUT IT. AFTER SECOND TIME I TOOK IT TO THE DEALER AND WAS TOLD IT WAS A PROBLEM WITH THE ELECTRONIC STEERING MODULE STARTING TO FAIL. IF IT IS NOT REPLACE I COULD LOOSE STEERING AT ANY TIME WITHOUT WARNING. I DID SOME INTERNET RESEARCH AND FOUND THIS IS INDEED AN ISSUE WITH SOME FORDS AND PEOPLE WERE HAVING THE POWER STEERING GO OUT WHILE DRIVING. BEING THIS IS THE PRIMARY VEHICLE USED FOR FAMILY TRANSPORTATION I WAS WORRIED. I CALLED FORD AS SOON AS MY DEALER TOLD ME THE PROBLEM. UNFORTUNATELY THEIR CUSTOMER SERVICE DEPT. IS LOCATED IN FLORIDA AND THEY WERE CLOSED DUE TO A HURRICANE. I HAD NO CHOICE BUT TO HAVE THE DEALER FIX THE PROBLEM AND TRY AN DEAL WITH FORD LATER. I CALLED FORD TODAY AND THEY WERE UNWILLING TO ASSIST ME WITH THIS ISSUE, WOULD NOT SEND/EMAIL ME A COPY OF THE CASE FILE NOTES DETAILING MY DISCUSSION WITH THE REP AND REFERRED ME TO THE DEALERSHIP SERVICE MANAGER SINCE THE REPAIRS HAVE ALREADY BEEN COMPLETED.
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Oct 19, 2016 - Weeki Wachee, FL - Steering
THE ELECTRONIC POWER STEERING FAILS INTERMITTENTLY. MOST OFTEN IT FAILS WHILE IN THE PROCESS OF TURNING LEFT WHILE IN MOTION. WHEN IT FAILS, THE STEERING GOES TO MANUAL WHICH MAKES IT DIFFICULT TO CONTROL THE VEHICLE AND COMPLETE THE TURN. IT'S VERY DANGEROUS AND COULD EASILY CAUSE AN ACCIDENT OR INJURIES.
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Oct 07, 2016 - La Porte, IN - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. AFTER LEAVING AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, THE ADVANCE TRACK SERVICE WARNING INDICATOR ILLUMINATED. THE POWER STEERING AND TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
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Oct 07, 2016 - Wesley Chapel, FL - Steering
MY 2011 FORD F-150 (WITH ONLY 34,000 MILES) INDICATED A POWER STEERING FAULT WHEN I STARTED IT. THE POWER STEERING WAS LOCKED AND TOOK A LOT OF FORCE TO TURN THE STEERING WHEEL. LUCKILY THIS OCCURRED IN THE DRIVEWAY AND NOT ON A HIGHWAY AT 70 MPH. IT COULD HAVE BEEN A FATAL ACCIDENT AT HIGH SPEEDS. I HAD TO HAVE MY PICKUP TAKEN TO THE LOCAL FORD DEALER WHERE THEY HAD TO REPLACE THE POWER STEERING RACK FOR OVER $2000!! AFTER SOME INVESTIGATION, I FOUND THAT THIS EPAS SYSTEM WAS NEW IN 2011 AND FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME, BUT HAS NOT ISSUED A RECALL.
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Oct 05, 2016 - Dunnellon, FL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THIRTY MINUTES AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME HOT AND THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, COOLED OFF, AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED AT VARIOUS DRIVING SPEEDS. THE DEALER DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 133,000.
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Sep 29, 2016 - Montrgomery, TX - Steering
ELECTRONIC POWER STEERING ASSIST FAILURE CAUSES THE STEERING TO LOCK. VEHICLE IS IMPOSSIBLE TO CONTROL WITHOUT EXTREME EFFORT. FAILURE OCCURS IN THE MIDDLE OF A TURN. AT ONLY 44000 MILES. THIS IS A POORLY ENGINEERED DESIGN, NOT A RESULT OF ABUSE OR NORMAL WEAR AND TEAR.
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Sep 23, 2016 - Saginaw, MI - Steering
OVER THE LAST WEEK, FOUR TIMES THE STEERING BECAME STIFF AND WHILE TURNING THE STEERING WHEEL, IT STAYED LOCKED IN THE SAME DIRECTION AND I HAD TO USE FORCE TO RETURN IT TO CENTER. ON ONE OCCASION WHILE DRIVING THE TRUCK IN A STRAIT LINE ON AN EMPTY ONE-WAY CITY STREET AT 35MPH, THE WHEELS VEERED LEFT AND RIGHT WITH THE STEERING WHEEL NOT MOVING AT ALL. IF I HAD BEEN DRIVING 70MPH I COULD HAVE BEEN KILLED. I TOOK IT TO SAGINAW VALLEY FORD WHERE THEY FOUND THE EPAS SENSOR WAS SENDING OUT ERRATIC DATA. PRICE TO REPAIR IS $1617. WHAT I FIND INCREDIBLE IS THIS NOT AN UNKNOWN PROBLEM, AND TO WHICH WE HAVE NOT RECEIVED ANY RECALLS ABOUT. PEOPLE WILL DIE FROM THIS DEFECT, REMEMBER THE FORD TEMPLE?
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Sep 13, 2016 - Gregory, MI - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 25 MPH, THE SERVICE ADVANCE TRACK SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OTHER OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST FAILED AND NEEDED TO BE REPAIRED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.
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Sep 08, 2016 - Nampa, ID - Steering
WHEN MAKING A LEFT HAND TURN AT HIGHER SPEEDS, THE EPAS (ELECTRIC POWER-ASSISTED STEERING), WOULD CATCH AND LAG MOMENTARILY AND NOT RESPOND WHEN TURNING THE STEERING WHEEL TO THE RIGHT BACK TO CENTER. THIS HAPPENS INTERMITTENTLY AND NOT ALL THE TIME. THIS FIRST HAPPENED AT APPROX. 21,000 MILES IN SEPTEMBER, 2013. MY FORD F150 WHILE STILL UNDER THE FACTORY 3 YEAR 36,000 WARRANTY WAS TAKEN INTO CORWIN FORD IN NAMPA IDAHO FOR WARRANTY REPAIR FOR THIS ISSUE (INVOICE 10763) ON SEPTEMBER 17, 2013. THEY SAID THEY COULD NOT DUPLICATE AND NO FIX WAS PERFORMED. THIS HAS BEEN A CONTINUING INTERMITTENT PROBLEM FOR THE LAST 3 YEARS. ON AUGUST 31, 2016 WITH 30,050 MILES ON MY F150, WHILE DRIVING IN IDAHO ON A PAVED WINDING MOUNTAIN ROAD IN A PERIOD OF 30 MINUTES, THIS STEERING PROBLEM HAPPENED FIVE TIMES CAUSING MY F150 TO CROSS THE CENTERLINE AT LEAST TWICE, LUCKILY THEIR WERE NO VEHICLES IN THE OTHER LANE AT THE TIME. I DID RESEARCH AND FOUND THAT THIS IS NOT AN ISOLATED PROBLEM AND MANY OTHER F150'S HAVE THE SAME ISSUE WITH THE STEERING. FORD ISSUE A TSB 11-8-18 IN AUGUST 2011 TO REPLACE THE EPAS STEERING GEAR UNDER STANDARD WARRANTY, MY TRUCK MET THIS TSB AS IT WAS BUILD MAY 23, 2011 AT DEARBORN. I TOOK MY TRUCK TO CORWIN FORD AGAIN ON SEPTEMBER 7, 2016 AND HAD THE EPAS REPLACED AT 30,223 MILES (INVOICE 102627) DUE TO THIS SAFETY ISSUE. EVEN THOUGH I HAD TAKEN MY F150 FOR WARRANTY REPAIR OF THIS ISSUE UNDER THE WARRANTY TIME FRAME IT WAS NOT REPAIRED THEN, I WAS TOLD THAT FORD WOULD NOT WARRANTY THE PART NOW DUE TO THE TRUCK BEING OUT OF WARRANTY. I PAID $1757.77 TO HAVE THE PART REPLACED. NUMEROUS OTHER F150'S, INCLUDING LATER YEAR MODELS SEEM TO HAVE THIS SAME ISSUE AND A RECALL NEEDS TO BE IMPLEMENTED BY FORD. THIS IS A SAFETY ISSUE AS IT CAN CAUSE YOUR VEHICLE TO VEER INTO ANOTHER LANE OR OFF THE ROAD. THIS IS AN UPDATE OF 10903035 FILED SEPTEMBER 1, 2016.
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Sep 01, 2016 - Nampa, ID - Steering
WHEN TURNING STEERING WHEEL THE EPAS (ELECTRONIC POWER STEERING ASSIST) CATCHES AND LAGS FOR A SHORT TIME AND DOES NOT RESPOND. THIS HAPPENS INTERMITTENTLY AND NOT ALL THE TIME. IT WAS TAKEN IN TO CORWIN FORD IN NAMPA, IDAHO FOR THIS PROBLEM ON SEPTEMBER 17, 2013 WHILE STILL UNDER WARRANTY AT 21,310 MILES (INVOICE NUMBER 10763). THEY COULD NOT DUPLICATE THE PROBLEM AND NO FIX WAS DONE. THIS HAS BEEN A CONTINUING PROBLEM EVER SINCE AND STILL HAPPENS OCCASIONALLY. YESTERDAY, AUGUST 31, 2016 WITH 30,050 MILES ON MY F150, THIS HAPPENED AGAIN. THIS IS A SAFETY ISSUE WHEN DRIVING DUE TO THE FACT THAT YOU ARE NOT EXPECTING THIS PROBLEM WITH RETURNING TO CENTER OF THE STEERING WHEEL WHEN DRIVING DOWN THE HIGHWAY AND CAN CAUSE YOU TO VEER OUT OF YOUR LANE OR TOWARD THE SIDE OF THE ROAD.
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Aug 15, 2016 - Ben Lomond, CA - Steering
WHILE DRIVING AND MOSTLY TURNING LEFT EITHER ON THE HIGHWAY OR CITY STREETS, NOTICED THE WHEEL WILL NOT RETURN TO THE STRAIGHT POSITION, I SEEMS "LIGHT" WHEN TURNING LEFT AND KIND OF STICKS, AND WILL NOT RETURN TO THE NEUTRAL POSTION.
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Aug 15, 2016 - Immokalee, FL - Steering
WHILE DRIVING, THE STEERING WHEEL GETS STUCK TO THE LEFT WITH ANY SLIGHT MOVEMENT. SLIGHT TURN TO THE RIGHT AND IT GETS STUCK TO THE LEFT WHEN RETURNING TO THE NEUTRAL POSITION AND WHEN SLIGHTLY TURNED TO THE LEFT, IT GETS STUCK WHEN TRYING TO RETURN TO THE NEUTRAL POSITION. IT HAS HAPPENED AT LOWER SPEEDS ON CITY ROADS AND AT HIGH SPEED ON THE INTERSTATE AND POSES A VERY REAL SAFETY RISK!
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Aug 11, 2016 - Big Bear Lake, CA - Steering
STEERING STICKS, SLIGHT TURN TO THE LEFT OR RIGHT, LET GO OF THE WHEEL, AND THE WHEEL DOES NOT RETURN TO STRAIGHT. VERY HARD TO STEER. PROBLEM COMES AND GOES BUT HAS BECOME WORSE LATELY. I HAVE TO REALLY CONCENTRATE WHEN THE CONDITION IS AT IT'S WORST. IT'S AN UNSAFE STEERING SITUATION. CONDITION OCCURS AT ALL SPEEDS, ON PAVED AND ON DIRT ROADS.
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Aug 09, 2016 - Gulf Breeze, FL - Steering
THE STEERING "STICKS" WHEN DRIVING AT HIGHWAY SPEEDS AND BECOMES DIFFICULT TO RECENTER THE WHEEL. IT CAUSES DIFFICULTY STAYING IN YOUR LANE. PROBLEM SEEMS TO DISSIPATE WHEN DRIVING AT LOWER SPEEDS. IT IS ALSO ERRATIC AND WILL NOT DO THIS CONSISTENTLY, BUT HAS BECOME MORE FREQUENT LATELY.
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Aug 08, 2016 - Austin, TX - Steering
AT VARIOUS SPEEDS ON THE HIGHWAY OR IN A PARKING LOT, THE STEERING WHEEL LOCKS UP WHEN YOU TURN TO THE LEFT AND YOU HAVE TO MANUALLY BRING IT BACK. A REAL SURPRISE! IT HAS NEVER HAPPENED TURNING TO THE RIGHT.
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Aug 02, 2016 - Houston, TX - Steering
PRIMARILY WHILE TURNING LEFT POWER STEERING GOES HARD. USUALLY RECOVERS AFTER TURNING TO RIGHT. INTERMITTENT TOTAL POWER STEERING FAILURE. AS YET, UNABLE TO DETERMINE REPRODUCIBLE SEQUENCE OF EVENTS TO DEMONSTRATE ISSUE TO DEALER.
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Jul 29, 2016 - Advance, MO - Steering
WHILE IN MOTION WENT TO TURN LEFT THE STEERING LOCKED UP MADE A SQUALLING SOUND, TRACTION LIGHT DISPLAYED AND ALSO, POWER STEERING ASSIST DISPLAYED AND, SERVICE ADVANCE TRACK DISPLAYED AND TURN SIGNALS WERE NOT STAYING ON,(HAD TO HOLD THEM MANUALLY.TOOK TRUCK TO DEALERSHIP AND TOLD THE PROBLEM WAS AN EPAS FAILURE. LAYMEN TERMINOLOGY IS THE STEERING GEAR HAS FAILED. MILEAGE ON VEHICLE IS 39,882, AND WILL COST APPROXIMATELY $1450.00 TO FIX THIS PROBLEM. I DO HAVE A REPAIR INVOICE BUT HAVE NO WAY TO SCAN. BE HAPPY TO MAIL A COPY AND ANY THING ELSE NEEDED.
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Jul 21, 2016 - Springfield, LA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING MADE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE BECAME DIFFICULT TO STEER AND THE SERVICE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.
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Jul 11, 2016 - Huntingtown, MD - Steering
WITHOUT WARNING I CAME STARTED BY VEHICLE AND THE POWER STEERING WAS NO LONGER WORKING. THE ONBOARD COMPUTER ADVISED OF A POWER STEERING FAULT. THIS ISSUE COULD HAVE EASILY HAPPENED WHILE DRIVING ON ROADS WITH SHARP CURVES AND/OR WHILE THESE VEHICLES WERE PULLING A TRAILER ENDING IN A POTENTIALLY FATAL COLLISION.
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Jul 05, 2016 - Eunice, LA - Steering
I PURCHASED MY VEHICLE USED. WHEN TURNING TO THE LEFT STEERING WHEEL LOCKS UP. HAPPENS AT HIGHWAY SPEEDS AND AT VERY SLOW SPEEDS. VERY DANGEROUS ESPECIALLY IF SOMEONE IS DRIVING IT THAT ISN'T AWARE OF THE ISSUE.
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Jul 05, 2016 - Bethlehem, GA - Steering
I HAVE A 2011 F-150 CERT. PREOWNED ( 9/22/2014) , AND FROM DAY ONE HAVE HAD PROBLEMS WITH THE STEERING , FROM APPROXIMATELY 45MPH AND UP, WHEN GOING INTO LEFT CURVE STEERING WILL TRY TO CONTINUE TO TURN OR TRACK TO THE LEFT, BUTT FORD CERT. TECH. CAN'T SEAM TO FIND THE PROBLEM ?? IMAGINE THAT !
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Jun 15, 2016 - Shawnee, KS - Steering
DRIVING 70 MPH ON INTERSTATE 44 OUT OF JOPLIN, MO WHEN I WAS DRIVING AROUND A SLIGHT CURVE. THE STEERING LOCKED UP. I COULD NOT STEER AT ALL. I SLAMMED ON THE BRAKES TO AVOID CRASHING INTO ONCOMING CARS. IF THERE WAS ANOTHER VEHICLE CLOSE TO ME IT WOULD HAVE BEEN AN ACCIDENT OF REALLY BAD CONSEQUENCES. I WAS LUCKY. I TOOK THE TRUCK TO THE LOCAL FORD DEALER AND THEY SAID THE STEERING GEAR WAS CRUSHED. I CALLED FORD FOR AN EXPLANATION AND WAS LITERALLY TOLD THERE IS NOTHING THEY HAVE TO DO. I WANT OTHERS TO KNOW THAT THIS HAPPENED WITH NO WARNING WHATSOEVER. THE DEALERSHIP IS CHARGING ME 1500.00 PLUS CHANGE TO FIX THIS. I CAN'T SEE HOW I WILL EVER TRUST THAT STEERING AGAIN.
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Jun 15, 2016 - San Antonio, TX - Steering
DURING HIGHWAY DRIVING THE POWER STEERING SEEMS TO SHUT OFF MOMENTARILY ESPECIALLY ON MOVEMENTS TO THE LEFT THIS CAN BE SCARY AND UNSAFE WHEN DRIVING AT HIGH SPEEDS
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Jun 15, 2016 - Bakersfield, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
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May 19, 2016 - Townville, SC - Steering
DURING OPERATION WITH VEHICLE IN MOTION ON A STREET, POWER STEERING SHUT OFF, DIRECTIONAL SIGNALS WOULD NOT STAY ON WHEN USED. DIAGNOSED AT A FORD DEALERSHIP AS AN EPAS FAILURE.
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May 17, 2016 - Frederic, MI - Steering
MY STEERING HAS BECOME TIGHT AND CATCHES WHEN TURNING TO THE LEFT. IT CATCHES WHEN AT A STOP OR GOING AROUND CURVES LIKE I'VE LOST THE POWER STEERING AND HAS CAUSED ME TO ALMOST HIT OTHER VEHICLES ON SEVERAL OCCASIONS. IT DOESN'T MATTER IF I'M DRIVING 25 MILES AN HOUR OR DRIVING DOWN THE HIGHWAY. IT PULLS TO THE LEFT ALL THE TIME.
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Apr 12, 2016 - Lynchburg, VA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 3 MPH AND BACKING OUT OF A DRIVEWAY, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN WHEN SHIFTED INTO DRIVE. THE CONTACT HAD TO TURN THE STEERING WHEEL AGGRESSIVELY. ONCE THE VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS, THE STEERING BECAME STIFF ONCE AGAIN AND DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900. UPDATED 09/20/16 WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, NO CODES DISPLAYED ON THE COMPUTER. UPDATED 10/18/16.
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Apr 08, 2016 - Luling, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE LOST STEERING ABILITY. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS DISCOVERED THAT A STEERING COMPONENT FELL TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
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Apr 06, 2016 - Hayward, WI - Steering
POWER STEERING WORKS SPORADICALLY WHEN COLD AND AT VERY LOW SPEEDS, SUCH AS CLOSE TURNS INTO DRIVES ETC. STEERING RESEMBLES OLD MANUAL STEERING. HAS BEEN OCCURRING SINCE FIRST OF THIS YEAR.
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Mar 24, 2016 - Loganville, GA - Steering
POWER STEERING ASSIST DEFAULT THIS MESSAGE COMES UP AND POWER STEERING IS GONE. THE LOCAL REPAIR SHOP GETS A CODE THE SAYS "STEERING ANGLE SENSOR" THE VEHICLE IS DRIVABLE AT SPEEDS OF 45 MPH BUT IS VERY DIFFICULT TO CONTROL AT LOW SPEEDS. THE STEERING IS JERKY AND HARD TO TURN. STEERING MAKES A LOT OF RACKET ESPECIALLY ON SHARP TURNS. AFTER SHARP TURNS LIKE WHEN PARKING THIS MESSAGE COMES UP - "SERVICE ADVANCE TRACK" THEN THE TURN SIGNALS HAVE TO BE MANUALLY HELD ON. THE TURN SIGNAL SWITCH HAS ALREADY BEEN REPLACED.
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Mar 21, 2016 - Dallas, TX - Steering
WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED. THERE NEEDS TO BE A RECALL ON THIS BECAUSE I WAS MAKING A SLIGHT TURN ON A COUNTRY ROAD WHEN THE STEERING WHEEL SEIZED I HAD MY LITTLE NIECE (18MONT) IN THE TRUCK TO THINK THAT I COULD OF LOST HER BECAUSE OF THIS ISSUE TISK TISK FORD YOU LET ME DOWN. RIGHT NOW I HAVEN'T AND I WILL NOT DRIVE THE TRUCK IN ANY WAY ITS BEEN 3 WEEKS AND MY TRUCK WILL SIT IN THE DRIVE WAY, IM ALSO MAKING A VIDEO ON YOUTUBE TO SEE IF IT GETS FORDS ATTENTION.
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Mar 14, 2016 - Houston, TX - Steering
POWER STEERING HAS BEGUN WORKING INTERMITTENTLY REQUIRING EXTRA EFFORT WHEN TURNING, USUALLY WHEN VEHICLE IS COLD. PROBLEM SEEMS TO DECREASE AFTER HAVING DRIVEN FOR 10 MINUTES OR SO.
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Mar 13, 2016 - Martins Ferry, OH - Steering
STEERING LOCKED UP WHILE PULLING OUT OF THE DRIVEWAY .RACK AND PINION IS BAD .AT SAME TIME IT TAKES MY TURN SINGLES OUT.
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Mar 10, 2016 - San Antonio, TX - Steering
WHILE STEERING THROUGH A TURN AT APPROXIMATELY 30 MPH, THE STEERING SUDDENLY LOCKED UP FOR 2 SECONDS AND THE "SERVICE ADVANCETRACK" MESSAGE CAME ON. THE MESSAGE RESET ITSELF AND DID NOT APPEAR AGAIN FOR 2 DAYS, WHEN THE STEERING LOCKED AGAIN. THIS REPEATED UNTIL THE TRUCK WAS TAKEN TO THE DEALERSHIP. THE STEERING RACK WAS REPLACED BY THE DEALERSHIP IN MARCH OF 2015. IT IS NOW MARCH OF 2016 AND THE STEERING IS STARTING TO LOCK UP AGAIN, THIS TIME AT LOW SPEEDS WHILE PARKING. THE TRUCK WILL BE GOING BACK TO THE DEALER FOR MORE SERVICE.
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Feb 18, 2016 - New Ulm, MN - Steering
I HAVE 63,000 MILES ON THIS VEHICLE. IN THE LAST WEEK THE STEERING HAS ACTED VERY WEIRD. I HAVE TO OVERCOMPENSATE (OVERSTEER OR UNDERSTEER) IN ORDER TO ACCOMPLISH THE CORRECT TURN. I WAS TRAVELING IN TOWN. I WOULDN'T DRIVE IT AT HIGHWAY SPEEDS. I FEEL VERY UNCOMFORTABLE DRIVING THIS VEHICLE BECAUSE I'M NOT SURE I CAN DEPEND ON THE STEERING. I WENT ONLINE TO HTTP://WWW.CARCOMPLAINTS.COM/FORD/F-150/2011/STEERING/STEERING-2.SHTML AND FOUND 65 SIMILAR COMPLAINTS. WHAT'S GOING ON? ITS CONTINUING NOT TO STEER CORRECTLY (LAST TUESDAY UNTIL NOW). THE WEATHER HAS BEEN VERY MILD FOR MINNESOTA (20-40S). I CHECKED FOR ICE AND DAMAGE BUT DIDN'T SEE ANYTHING.
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Feb 10, 2016 - Kalispell, MT - Steering
STEERING STICKS WHEN TURNING LEFT. IT IS AS IF THE POWER STEERING QUITS WORKING. HAPPENS AT ALL SPEEDS. DASH LIGHTS COME OFF AND ON AT DIFFERENT TIMES-APPEARS TO HAVE NO CONNECTION TO LIGHT SWITCHES
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Feb 03, 2016 - Terryville, CT - Steering
WHEN THE ELECTRICAL POWER STEERING FAILS, ONE IS UNABLE TO TURN THE WHEELS ANY FURTHER. THIS CAN HAPPEN WHEN THE VEHICLE IS MOVING OR STATIONARY, AND HAPPENS AT ALL SPEEDS, DOESN'T MATTER CITY OR HIGHWAY DRIVING. I FEEL THIS IS A CRITICAL SAFETY ISSUE, SINCE ONE WOULD BE UNABLE TO TURN THE WHEELS IN ORDER TO AVOID A HAZARD IN THE ROAD, I.E. A CHILD DARTING OUT ONTO THE STREETS, OR, IF ONE WHAT FOLLOWING A CURVE IN THE ROAD, ONE WOULD NOT BE ABLE TO FOLLOW THE CURVE, AND COULD END UP OFF THE ROAD, OR, IMPACTING AN OBJECT ON THE SIDE OF THE ROAD, OR, END UP IN A BODY OF WATER, OR, DOWN AN EMBANKMENT.
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Jan 11, 2016 - Humble, TX - Steering
WHILE TURNING THE POWER STEERING WENT OUT. I WAS NOT GOING FAST BUT IT STRAIGHTENED OUT THE TRUCK AND LUCKILY THERE WAS NO ONE IN THE LEFT LANE. THE POWER STEERING ASSIST AS WELL AS THE SERVICE ADVANCETRAC WARNING MESSAGES CAME ON. I WAS ABLE TO GET THE VEHICLE HOME BUT DEFINITELY DANGEROUS TO DRIVE. THE TRUCK IS AT THE DEALER AND HOPEFULLY BEING FIXED. THIS IS A SCARY FAILURE AND SHOULD BE ADDRESSED. A FEW DIFFERENT CIRCUMSTANCES AND THIS COULD HAVE HURT SOMEONE. SUDDEN LOSS OF POWER STEERING IN A TURN SHOULD NOT BE SOMETHING A VEHICLE WITH 37,400 MILES ON IT SHOULD HAVE TO WORRY ABOUT.
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Dec 21, 2015 - Disputanta, VA - Steering
WHILE DRIVING DOWN AND INTERSTATE "POWER STEERING ASSIST FAILURE" WARNING COMES UP AND I LOST ALL POWER STEERING. I WAS ABLE TO MUSCLE THE CAR HOME AND AFTER CALLING THE DEALER THE SERVICE MANAGER SAID THEY HAD NO IDEA WHY THAT WOULD HAPPEN. AFTER RESEARCHING ON THE SITE, IT SEEMS THIS IS A COMMON PROBLEM THAT IS RECALLED IN SOME MODEL YEARS BUT NOT IN OTHERS. I HAVE BEEN COMPLAINING ABOUT THE "SERVICE ADVANCETRAK" WARNING COMING ON SINCE I PURCHASED THE VEHICLE AND WAS ALWAYS TOLD IT WASN'T HURTING ANYTHING. I HAVE AN EXTENDED WARRANTY BUT AFTER READING IT MAY NOT DO ANY GOOD. I WILL BE AT THE DEALERSHIP TOMORROW.
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Dec 21, 2015 - Garden City, MI - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED, WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
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Dec 17, 2015 - Seattle, WA - Steering
2011 F-150 FX4. SERVICE ADVANCETRAC WARNING LIGHT DISPLAYS. IT COMES ON WHEN I START UP THE VEHICLE STATIONARY. THE TURN SIGNALS STOP WORKING, TOO. THE NEXT DAY THE LIGHT WILL BE OFF. APPEARS TO BE A COMMON MANUFACTURING DEFECT THAT SHOULD BE A RECALL JUST LIKE ON THE 2014 F-150S AS IT IS A ISSUES OF SAFETY.
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Dec 14, 2015 - Norfolk, VA - Steering
1. REAR DEFROST AND SIDE MIRROR DEFROST FUSE CONTINUALLY BLOWS. STARTED APPX 3 YRS AND AT 42,000 MILES 2. STEERING COLUMN LOCKS UP WHEN TURNING LEFT AT A SLOW SPEED IN CASES SUCH AS PULLING INTO OR OUT OF A DRIVEWAY OR PARKING SPOT OR MAKING A U TURN. AT HIGH SPEEDS ON THE INTERSTATE VEHICLE FLOATS TO THE LEFT AND IT IS HARD TO STRAIGHTEN, ALMOST AS IF THERE IS NO POWER ASSIST.(I UNDERSTAND FORD RECALLED SOME BUT NOT ALL 2011 F150'S FOR A STEERING RACK REPLACEMENT (STARTED AROUND 4 YRS/ 55,000 MILES 3. TRANSMISSION TAKES ABOUT 10 SECONDS TO ENGAGE INTO REVERSE UPON STARTING IN THE MORNING OR ON COLD DAYS WHEN VEHICLE HAS BEEN PARKED FOR MARE THEN SAY 5 HOURS STARTED AROUND 6 MONTHS/ 6,000 MILES.
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Dec 07, 2015 - Burnsville, MN - Steering
AT 45,000 MILES, SERVICE ADVANCETRAC LIGHT WOULD COME ON WHEN PERFORMING TIGHT TURNS (EX. PARKING). AFTER THE SERVICE LIGHT APPEARED, TURN SIGNAL WOULDN'T WORK OR WOULD ONLY WORK WHEN HELD DOWN. THIS ISSUE OCCURRED OFF AND ON UNTIL VEHICLE WAS BROUGHT IN FOR SERVICE AT 50,700 MILES. ENTIRE STEERING RACK HAD TO BE REPLACED. PART NOT COVERED UNDER WARRANTY, REPLACEMENT COST WAS AROUND $1500.
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Nov 25, 2015 - Mcallen, TX - Steering
I HAVE SEEN MANY POSTS ABOUT THE SAME ISSUE WITH FELLOW 2011 FORD F-150 OWNERS. MY TRUCK ALSO LOCKED UP ON ME DRIVING ON A CITY STREET DURING LUNCH HOUR AND WHEN I TOOK IT TO THE DEALER (UNDER WARRANTY) THEY ADVISED AFTER DIAGNOSTICS THAT THE ELECTRONIC RACK AND PINION NEEDED TO BE CHANGED. AFTER HEARING A RIDICULOUS PRICE OF $1800.00 (PART AND LABOR) I ASKED WHY WAS IT NOT COVERED UNDER DRIVETRAIN WARRANTY IN WHICH THEY ADVISED IT WAS "ELECTRICAL." FORD NEEDS TO ASSIST ALL FORD F-150 OWNERS ON THIS MATTER IF THEY DON'T WANT A HUGE LAWSUIT IF, GOD FORBID, ANYONE GETS INTO AN ACCIDENT.
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Nov 20, 2015 - Roy, WA - Steering
I WAS DRIVING DOWN A STATE HIGHWAY, AND SIGNALED FOR A RIGHT TURN. AS I SLOWED AND BEGAN MY TURN THE POWER STEERING SYSTEM QUIT AND BECAUSE OF THE INCREASED TURNING EFFORT I WOUND UP ON THE WRONG SIDE OF THE ROAD ONTO WHICH I WAS TURNING. A WARNING MESSAGE APPEARED ON MY DASH THAT I HAD A POWER STEERING FAILURE. I MUSCLED THE TRUCK OVER TO THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE AND RESTARTED IT. THE POWER STEERING WORKED FOR ABOUT 1-200 FEET, THEN FAILED AGAIN. FORTUNATELY, THERE WERE NO OTHER VEHICLES HEADING IN MY DIRECTION WHEN I WENT INTO THE OPPOSITE LANE. I WAS ABLE TO "MUSCLE" THE TRUCK TO THE SIDE OF THE ROAD AND STOP SAFELY. I GOT THE TRUCK TO THE DEALER AND WAS TOLD IT NEED A NEW ELECTRONIC POWER STEERING ASSIST UNIT AT A COST OF $1,600+. THIS SEEMS LIKE A SAFETY ISSUE TO ME. WHAT IF AN INEXPERIENCE DRIVER HAD BEEN DRIVING OR SOMEONE WITHOUT MY SIZE OR STRENGTH?
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Nov 17, 2015 - Missoula, MT - Steering
2011 FORD F150 ECOBOOST WITH 23,000 MILES: WHILE TRAVELLING AT SPEEDS 45 MPH AND GREATER, THE STEERING BECOMES DIFFICULT TO MANEUVER OR CORRECT DURING AT SPEED TURNS, (IE. DRIVING ON TWISTING HIGHWAYS). THE LOCAL FORD DEALER INSPECTED THE PROBLEM AND STATED THAT THE EPAS SYSTEM NEEDED REPLACING AND THAT THE VEHICLE WAS UNSAFE AND TO NOT DRIVE IT. THE ESTIMATE CALLED FOR A $1160 STEERING GEAR PART, AND $80 "ADJUST TOE IN" AND LABOR FOR A GRAND TOTAL OF $1370!! AFTER READING SO MANY OTHER COMPLAINTS WITH THE SAME ISSUE, AND RECALLS PRESENT FOR DIFFERENT MODEL YEARS, IT IS CONCERNING THAT THIS IS NOT A RECALL ISSUE FOR THE 2011'S AS WELL.
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Nov 10, 2015 - Citrus Springs, FL - Steering
WHEN I DRIVE MY POWER STEERING WILL GO OUT AS I'M TURNING IT WILL BE FINE ONE MIN AND THE NEXT MIN I'M IN THE GRASS TRYING NOT TO DIE
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Nov 09, 2015 - Normal, IL - Steering
THIS CONCERNS FORD MOTOR COMPANY SAFETY RECALL # 14S09. FORD MOTOR CO. INTERNAL LETTER FROM [XXX]. DATED JUNE 10, 2014 TO DEALERS. A "DO NOT DRIVE WARNING." THIS LETTER APPLIES TO ONLY SELECT 2014 F150 MODELS. MY FORD F150 FX4; 2011 HAS AN "IDENTICAL" PROBLEM WITH THE SAME REQUIRED PART NUMBER AND REPAIR NEEDED. ONLY INSTEAD OF BEING A RECALL IT IS CLASSIFIED AS A REPAIR AT A COST OF $1,641.00. I HAVE DOCUMENTATION FROM A DEALER "UFTRING FORD AUTOMALL" STATING THE IDENTICAL PROBLEM. DATED TODAY NOVEMBER 9, 2015. IN FORD'S LETTER I REFERRED TOO, ABOVE. IT WARNS DEALERS THAT THE EPAS GEAR MOTOR POSITION SENSOR MAGNET MAY LEAD TO IMPAIRED STEERING, LOSS OF STEERING CONTROL, WHICH COULD INCREASE THE RISK OF A CRASH. WHY IS MY VEHICLE NOT COVERED? NOTE: ON THE INTERNET THERE ARE MORE F150 OWNERS COMPLAINING ABOUT THIS PROBLEM. A WARNING POPS UP ON THE DASH MONITOR SCREEN. IN BOLD ORANGE LETTERS. "SERVICE ADVANCE TRAC." THIS HAPPENS WHEN TURNING THE STEERING WHEEL TO PARK AT A SLOW SPEED. IT APPEARS RANDOMLY WHEN DRIVING AND THE TURN SIGNAL CANNOT WORK. PLUS THE STEERING WHEEL CAN VIBRATE. IF THE RESET BUTTON IS DEPRESSED THE WARNING ON THE SCREEN DISAPPEARS. BUT YOU HAVE TO SHUT THE VEHICLE OFF AND RESTART IT TO GET THE TURN SIGNAL TO WORK AGAIN AND THE VIBRATION TO END. THE EFFECTED PART # IS: EL3Z3504BE. THE SAME PART NUMBER AND PROCEDURE TO REPAIR THE 2014'S. THIS CAN HAPPEN TO 2011 TRUCKS AT ANY MILEAGE AND OTHER YEARS. FORD EVEN ADMITS IT IS A "DO NOT DRIVE SITUATION." I WANT FORD TO FIX MY VEHICLE AT THEIR COST. IT IS A DEFECT THAT THEY ADMIT TOO. I WOULD UPLOAD THE FORD LETTER. ALSO THE DEALER ANALYSIS. I DO NOT KNOW HOW TO UPLOAD IT. ? IT IS A PDF FILE. PLEASE REPLY THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Nov 06, 2015 - Phoenix, AZ - Steering
AT SPEED WHEN TURNING LEFT THE STEERING STICKS, AND DOES NOT RETURN TO CENTER WHEN YOU LET GO OF THE WHEEL. MOST NOTICEABLE ON HIGHWAY IN A LEFT HAND TURN.
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Oct 29, 2015 - Norwalk, CT - Steering
MY 2011 F150, AT JUST UNDER 60,000 MILES, STARTED TO HAVE THE STEERING LOCK UP. IT CAN STILL BE TURNED, BUT ONLY WITH CONSIDERABLE EFFORT. THIS SEEMS TO HAPPEN MAINLY ON THE HIGHWAY AFTER THE WHEEL HAS NOT BEEN MOVED FOR A FEW SECONDS. THE DEALER SAID THE RACK NEEDS TO BE REPLACED (A $2K JOB), AND IT IS NOT COVERED UNDER WARRANTY, WHICH SEEMS UNBELIEVABLE.
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Oct 19, 2015 - Durango, CO - Steering
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40MPH, DOWN A WINDY, CANYON ROAD, I NOTICED A LOUD SQUEALING NOISE AS I WAS ROUNDING A LEFT TURN AT TWO DIFFERENT INTERVALS OF MY STEERING TO THE LEFT. AT EACH INTERVAL/SQUEAL, I NOTICED THE VEHICLE WAS NOT ACTUALLY TURNING, CAUSING ME TO ALMOST MISS THE TURN AND GO OFF THE ROAD. I WAS ABLE TO SLOW DOWN TO ABOUT 15MPH, AND WITH CONTINUED FORCE PULLING THE STEERING WHEEL HARDER LEFT, I WAS ABLE TO MAKE THE TURN. THIS CONTINUED FOR THE REMAINDER OF MY 8 MILE DRIVE INTO TOWN, WITH PROBLEMS PERSISTING WHEN TURNING EITHER LEFT OR RIGHT. I ALSO NOTICED, AS I GOT INTO TOWN, THAT MY BLINKERS SUDDENLY STOPPED "STAYING ON." THEY WOULD BLINK ONCE AND TURN BACK OFF. THIS WAS TRUE FOR BOTH THE RIGHT AND LEFT BLINKER. I DROVE STRAIGHT TO THE DEALERSHIP, AND IN PARKING NOTICED THAT THE SQUEALING AND THE LACK OF "TURNING DURING THE SQUEAL" WAS EVEN WORSE WHEN THE VEHICLE WAS MOVING AT A SLOWER SPEED -- PULLING INTO A PARKING SPOT. AFTER DIAGNOSING MY TRUCK, THEY FOUND THE GEAR ASSEMBLY - STEERING NEEDED REPLACING. ON MY INVOICE IT SAYS "1 EL3Z*3504 GEAR ASY - STEERING". MY TRUCK HAS 56283 MILES ON IT. I HAVE FOUND NUMEROUS CASES ONLINE OF PEOPLE THAT THE SAME THING HAS HAPPENED TO, EVEN SOME WHO HAVE ACTUALLY GOTTEN INTO AN ACCIDENT BECAUSE OF THE SAME ELECTRONIC POWER ASSISTED STEERING FAILURE.
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Oct 19, 2015 - Chatsworth, GA - Steering
WHEN MY TRUCK HIT ABOUT 40K MILES, THE STEERING STARTED PERIODICALLY "LOCKING UP". IT CAN STILL BE TURNED BUT IT TAKES SOME MUSCLE AND IS VERY CHOPPY. WHEN IT DOES THIS AND I'M IN A TURN, WHEN YOU RELEASE THE WHEEL IT WILL HOLD POSITION IN THE TURN RATHER THAN RETURNING TO CENTER. YOU HAVE TO PHYSICALLY TURN IT BACK TO CENTER. THE FREQUENCY OF THIS SEEMS TO BE INCREASING. MY MECHANIC SAYS IT'S THE ELECTRONIC STEERING MODULE( EAPS ) AND COST ALMOST 1800.00 TO REPAIR PARTS AND LABOR. FORUMS ARE FULL OF PEOPLE HAVING THIS ISSUE. THIS WILL BE A LAWSUIT COMING AND SOMEONE IS GOING TO GET HURT. SOME MODELS HAVE A RECALL FOR THIS ISSUE. MINE DOES NOT.
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Oct 09, 2015 - Oklahoma City, OK - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE POWER STEERING WOULD MOMENTARILY MALFUNCTION AND THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
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Sep 30, 2015 - Bakersville, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 15 MPH, THE STEERING COLUMN SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
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Sep 22, 2015 - Gladstone, OR - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE DRIFTED SLIGHTLY TO THE LEFT AND THE BRAKE PEDAL WAS HARD WHEN DEPRESSED. THE VEHICLE CONTINUED TO DRIFT AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE "SERVICE ADVANCETRAC" WARNING MESSAGE DISPLAYED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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Sep 19, 2015 - Aiken, SC - Steering
WHEN DRIVING STEERING WHEEL GRABS OR LOCKS ESPECIALLY BUT NOT ALWAYS AT LOW SPEEDS, THIS OCCURS FOR 1-2 SECONDS THEN RELEASES AND IS "NORMAL" AGAIN. IT SEEMS TO OCCUR MORE FREQUENTLY WHEN OUTSIDE AIR TEMPERATURE IS ABOVE 90 DEGREES. DEFINITELY A SAFETY ISSUE AS YOU HAVE NO IDEA WHEN OR WHERE IT WILL OCCUR AND YOU HAVE NO CONTROL...
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Sep 14, 2015 - Corona, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE MAKING A LEFT TURN, THE ELECTRONIC ASSIST FOR THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
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Sep 03, 2015 - La Crosse, WI - Steering
NOTICED A STICKING SPOT IN LONG SWEEPING TURNS AT 35+ MPH THAT WAS MANAGEABLE. TURNED INTO CONCERNIG CLICKING SOUNDS WHILE TURNING WHEEL IN ANY DIRECTION. SCARED TO DRIVE ENDED UP AT DEALERSHIP AND DIAGNOSED AS ANOTHER ISSUE WITH EPAS AND BINDING. REPLACED RACK AND PINION ASSEMBLY. EXPECTING TO SEE MORE OF THIS AS THESE SYSTEMS ARE NOW BEING TESTED. HOPEFULLY FORD OWNS UP TO DESIGN/RELIABILITY FLAWS ON THIS SAFETY ISSUE.
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Aug 29, 2015 - Beaverton, OR - Steering
STEERING STARTED FREEZING AT SPEEDS AROUND 20-25 MPH. NOT A HUGE DEAL AT FIRST BECAUSE OF CITY DRIVING.. IT EVENTUALLY GOT WORSE AT HIGHER SPEEDS..AUGUST 7TH 2015 , THE STEERING FAILED AT 65MPH AND SENT THE TRUCK TOWARDS THE CONCRETE MEDIAN. IT COULD HAVE BEEN TRAGIC. I ENDED UP TAKING IT TO THE SHOP THAT MONDAY AND HAVING THE ELECTRONIC POWER STEERING UNIT REPLACED AT 1200.00 PLUS. I AM REALLY UPSET THAT THERE IS NO RECALL ON THIS WITH THE DANGER IT CAN CAUSE!
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Aug 24, 2015 - Manchester, MI - Steering
POWER STEERING ASSIST FAULT CAME ON .LOST POWER STEERING ALMOST GOT IN A ACCIDENT. ALMOST HIT A SEMI ..TOOK IN TO SHOP AND THEY SAID,FAULTY GEAR BOX...SOMEONE IS GOING TO GET KILLED.YOU ARE RECALLING 2015 ON THIS SAME ISSUE..FORD NEED TO STEP UP AND FIX THIS PROBLEM ON ALL ELECTRICAL POWER STEERING I.AM GOING TO SEEK A LAWYER ON THIS PROBLEM..THEY SAY IT GOING TO COST ME 2500.00.....I DON'T HAVE THIS AMOUNT TO FIT THIS
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Aug 12, 2015 - Enid, OK - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
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Aug 07, 2015 - Manteca, CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL WAS HARD TO TURN AND A WARNING DISPLAYED ON THE PANEL THAT READ +SERVICE ADVANCE TRAP". THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHEN ATTEMPTING TO PASS ANOTHER VEHICLE, THE ACCELERATOR PEDAL WAS ACTIVATED AND THERE WAS LOSS OF ACCELERATION AS THE CHECK ENGINE LIGHT FLASHED ON AND OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
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Aug 04, 2015 - Livermore , CA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
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Aug 03, 2015 - El Paso, TX - Steering
MY 2011 FORD F150, WITH LESS THAN 23500 MILES, SUDDENLY DEVELOPED PROBLEMS WITH ITS ELECTRONIC STEERING SYSTEM CONSISTING OF (A) VERY LOOSE STEERING, (B) A "SERVICE ADVANCTRAC" WARNING MESSAGE, (C) THE CONTROL FOR THE LEFT & RIGHT BLINKERS NO LONGER WORKING. I WAS DRIVING DOWN A DIRT AT A LOW RATE OF SPEED WHEN THE PROBLEM STRUCK WITHOUT WARNING, AND THEN GOT ONTO A PAVED ROAD WHERE THE STEERING CONTINUED TO FEEL VERY 'SLOPPY' AND SOMEWHAT DIFFICULT TO CONTROL THE TRUCK. THE LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM WITH THE EPAS (ELECTRONIC) STEERING SYSTEM WHICH WAS FIRST INTRODUCED ON THE 2011 F150 MODEL. THEY FIRST QUOTED $1300 TO REPAIR IT SINCE I AM OUT OF THE 3/36 WARRANTY, BUT LATER CAME DOWN TO $480 WHEN I COMPLAINED ABOUT IT BEING A SAFETY ISSUE AND THAT IT WAS RIDICULOUS FOR SOMETHING LIKE THIS TO HAPPEN ON A TRUCK WITH LESS THAN 25K MILES (MOSTLY HIGHWAY MILES). ACCORDING TO THE DEALER, FORD COVERED THE COST OF THE EXPENSIVE REPLACEMENT PART. THERE ARE MANY ONLINE COMPLAINTS (WEBSITES & NHTSA) REGARDING PROBLEMS WITH THE FORD EPAS STEERING SYSTEM. ITS SUDDEN AND UNEXPLAINABLE FAILURE, ESPECIALLY ON TRUCKS WITH LOW MILEAGE, MAKES THIS A SIGNIFICANT SAFETY CONCERN IN MY OPINION.
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Jul 29, 2015 - Windsor, MA - Steering
AT ROUGHLY 32000 MILES, IN OCTOBER OF 2014 I EXPERIENCED A FAILURE OF THE ELECTRIC BRAKE VACUUM ASSIST. THE SYMPTOMS WERE THAT THE PUMP CONSTANTLY RAN AND COULD AUDIBLY BE HEARD WHERE IT WAS NOT PREVIOUSLY CONSTANTLY RUNNING. AS SOON AS I NOTICED A CHANGE I REPORTED THE ISSUE TO JOHNSON FORD IN PITTSFIELD MA.. THE PUMP WAS REPLACED IN OCTOBER OF 2014 UNDER WARRANTY. NO RECALL OR CAMPAIGN HAS BEEN IMPLEMENTED FOR THIS CONDITION BUT NUMEROUS REPORTS BY FORD OWNERS HAVE BEEN MADE REGARDING THE SAME CONDITION. I BELIEVED THE AUDIBLE NOISE I WAS HEARING WAS A STEERING COMPONENT BECAUSE I WAS SIMULTANEOUSLY HAVING AN ISSUE WITH "NOTCHY" STEERING. WHILE NEGOTIATING A LONG, GRADUAL TURN MY STEERING WOULD LOCK WHILE TURNING LEFT. THE WHEEL WOULD LOCK WHEN THE TOP OF THE STEERING WHEEL WAS IN THE AREA OF THE 10 O'CLOCK POSITION. NO CRASH OCCURRED BUT THE CONDITION WAS VERY UNSAFE. THE VEHICLE HAD TO BE DRIVEN ERRATICALLY TO REMEDY THE CONDITION. A HARD YANK ON THE WHEEL WAS NECESSARY TO FORCIBLY INCREASE STEERING INPUT. THE STEERING COMPONENTS WERE ALSO REPLACED IN OCTOBER OF 2014 BY JOHNSON FORD UNDER WARRANTY. NO RECALL OR CAMPAIGN HAS BEEN IMPLEMENTED FOR THIS CONDITION BUT NUMEROUS REPORTS HAVE BEEN MADE REGARDING THE SAME CONDITION. THE ELECTRIC VACUUM ASSIST REPLACED IN OCTOBER OF 2014, NINE MONTHS AGO WAS THE SAME PART WITH NO UPDATES AS THE ONE THAT FAILED. I AGAIN HEAR THE VACUUM ASSIST MOTOR RUNNING ALMOST CONSTANT AS IT WAS WHEN REPLACED. THE TRUCK IS NO LONGER UNDER WARRANTY. I HAVE ONLY HAD THIS VACUUM ASSIST FOR NINE MONTHS. I SPOKE WITH FORD CUSTOMER SERVICE. NO WARRANTY IS AVAILABLE AS I HAVE DRIVEN THE TRUCK IN EXCESS OF 12,000 MILES (12,200 MILES AT THE TIME I REPORTED THE PROBLEM). THE CUSTOMER SERVICE EMPLOYEE OFFERED NO SERVICE OTHER THAN TO BRING IT TO FORD AT MY EXPENSE FOR REPAIRS, $130.00 DIAGNOSIS, $580 PUMP, $200.00 LABOR.
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Jul 14, 2015 - Mechanicsburg, PA - Steering
I WAS MAKING A SERIES OF TURNS IN A PARKING LOT LOOKING FOR A BUILDING ON A COLLEGE CAMPUS AND THEN WITHOUT WARNING I LOST POWER STEERING. A WARNING LIGHT CAME ON AND SAID THAT THERE IS A BRAKING ASSIST FAULT. I FINALLY WAS ABLE TO MUSCLE MY TRUCK INTO A PARKING SPACE AND SHUT THE TRUCK OFF. WHEN I TURNED THE TRUCK BACK ON MY POWER STEERING WAS BACK. IT WENT ON FOR TWO DAYS WITHOUT HAPPENING AGAIN, UNTIL TODAY (7-24-15) IT OCCURRED TWICE IN ONE DAY. THE STEERING WHEEL IS FEELING FUNNY ESPECIALLY WHEN TURNING LEFT. IT FEELS A LITTLE LOSE WHEN TURNING LEFT. IT FEELS LIKE IT IS SLIPPING WHEN TURNING. AGAIN ONCE THE VEHICLE IS SHUT OFF AND RESTARTED THE POWER STEERING RETURNED.
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Jul 09, 2015 - Drums, PA - Steering
WHILE MAKING A SHARP LEFT TURN I HEARD A LOUD SQUEAKING SOUND, AND THEN GOT THE ADVANCE TRAC FAULT AND IT RESET IT SELF AND A FEW DAYS LATER GOT THE SAME SOUND AND FAULT. ABOUT 3 WEEKS LATER I HEARD THE SAME NOISE AND THE STEERING WHEEL LOCKED INTERMITTENTLY AND I WASN'T ABLE TO TURN THE STEERING WHEEL LEFT DIRECTION. HAD VEHICLE TAKEN TO LOCAL FORD DEALER AND WAS TOLD BY SERVICE TECH THAT THE STEERING GEAR NEEDS TO BE REPLACED, COST $1,750. THIS IS A VERY DANGEROUS PROBLEM THAT NEEDS TO BE RECALLED AND REPAIRED BY FORD. THIS CAN PUT A DRIVER IN AN ACCIDENT RESULTING IN INJURY OR POSSIBLE DEATH UPON FAILURE.
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Jun 24, 2015 - Tomball, TX - Steering
WHILE DRIVING 45MPH DOWN A STRAIGHT ROAD, MY DASH DISPLAYED THE FOLLOWING ERROR "POWER STEERING FAULT" AND MY POWER STEERING STOPPED WORKING. I PULLED OVER AND STOPPED TO READ THE MANUAL. IT SAYS IF/WHEN THIS HAPPENS TURN YOUR VEHICLE OFF FOR 10 SECONDS AND RESTART. IF THE ERROR MESSAGE APPEARS AGAIN, TAKE THE VEHICLE TO A DEALERSHIP IMMEDIATELY. MY CONCERN IS, HOW CAN AN ELECTRONIC ERROR APPEAR FOR "POWER STEERING FAULT" AND STOP WORKING INSTANTANEOUSLY? I HAVE READ NUMEROUS BLOGS AND COMMENTS ONLINE HOW THIS IS VERY COMMON AND PEOPLES STORIES OF WRECKS OR THIS HAPPENING ON THE HIGHWAY WHILE TRAVELING AT HIGH SPEEDS! THIS NEEDS TO BE ADDRESSED IMMEDIATELY! I UNPLUGGED MY BATTERY FOR 10 MINUTES TO CLEAR THE ERROR FROM THE "TRUCKS COMPUTER". THE POWER STEERING WORKED AGAIN FINE FOR ABOUT A DAY THEN IT DID THE SAME THING. THIS IS AN ELECTRONIC ERROR THAT CAN KILL SOMEBODY IF IT HAS NOT ALREADY.
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Jun 13, 2015 - Nuevo, CA - Steering
WHEN MAKING A LEFT TURN AT A LIGHT, THE STEERING WHEEL FROZE AND THERE WAS NO POWER STEERING. THE ADVANCETRAC SERVICE LIGHT CAME ON AND STAYED ON. VEHICLE WAS HAULED TO THE DEALER WHERE IT WAS PURCHASED. THEY KEPT THE TRUCK 4 DAYS, SAID THEY REPLACED PART #EL3Z3504BE, EPAS STEERING GEAR ASSEMBLY, AND THAT THE TRUCK ROAD TESTED FINE. WE PICKED UP THE TRUCK AND WITHIN 20 MILES IT DID THE SAME THING WHEN WE ATTEMPTED TO MAKE A RIGHT TURN. WE HAVE OWNED THIS TRUCK FOR 3 YEARS, 4 MONTHS AND IT HAS LESS THAN 53,000 MILES. THIS IS CLEARLY A SAFETY ISSUE THAT FORD SHOULD RECALL. IT IS ALSO VERY CLEAR THAT THEY DO NOT KNOW WHAT IS CAUSING, OR HOW TO FIX, THIS PROBLEM. THIS IS A SERIOUS SAFETY HAZARD AS YOU CANNOT STEER THE VEHICLE WHEN THIS HAPPENS. FORD NEEDS TO STEP UP!!!
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Jun 03, 2015 - Maryville, TN - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING ELECTRONIC GEAR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
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May 28, 2015 - North Oak , MN - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 5 MPH OR HIGHER AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
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May 21, 2015 - Summerville, SC - Steering
WHILE MAKING A SHARP LEFT TURN I HEARD A LOUD SQUEAKING SOUND, AND THEN GOT THE ADVANCE TRAC FAULT AND IT RESET IT SELF AND A FEW DAYS LATER GOT THE SAME SOUND AND FAULT. ABOUT 3 WEEKS LATER I HEARD THE SAME NOISE AND THE STEERING WHEEL LOCKED AND I WASN'T ABLE TO TURN THE STEERING WHEEL EITHER DIRECTION. HAD VEHICLE TOWED TO LOCAL FORD DEALER AND WAS TOLD BY SERVICE TECH THAT THE STEERING GEAR NEEDS TO BE REPLACED, COST $1,750.
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May 13, 2015 - Asheville, NC - Steering
STEERING HAD A DEAD SPOT AT LOW SPEED, ADVANCETRAC LIGHTS CAME ON AND STAYED ON FOR A FEW DAYS. STEERING WAS VERY UNRESPONSIVE. TOOK TO DEALER, WAS ADVISED OF A $2700 REPAIR BEING NEEDED FOR THE STEERING GEAR AND A REFLASH OF THE COMPUTER. 80,000 MILES, NOT COVERED UNDER WARRANTY OR GOODWILL, HAVEN'T EVEN HAD THIS TRUCK 2 WEEKS. SO NOW I'M STUCK WITH A LUMP, NOT SURE WHAT TO DO. FORD DEALER ACKNOWLEDGED THIS ISSUE, SAID THAT IT IS LIKELY TO BE RECALLED IN THE FUTURE, BUT UNTIL THEN, THERE IS NOTHING THEY CAN DO. THIS SHOULD NOT HAPPEN ON A 2011 MODEL VEHICLE WITH SO FEW MILES.
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May 05, 2015 - Owensboro, KY - Steering
SECOND INCIDENT WITH MY 2011 FORD F-150. EPAS STEERING GEAR FAILED 9 MONTHS AFTER PURCHASING NEW. FAILED AGAIN LAST WEEK. SECOND REPLACEMENT OF THIS GEAR. THIS IS A SAFETY HAZARD. THE FIRST TIME THIS GEAR FAILED, I WAS UNABLE TO STEER, FORTUNATELY I WAS TURNING AT A STOP LIGHT AT SLOW SPEED. THIS MOST RECENT TIME I COULD STILL STEER BUT WASN'T SURE FOR HOW LONG. THIS IS A WELL KNOWN ISSUE WITH THIS MODEL TRUCK AND SHOULD BE RECALLED AND PROPERLY FIXED BEFORE SOMEONE LOOSES STEERING AT HIGHWAY SPEEDS.
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Apr 23, 2015 - San Antonio, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 5 MPH AND TURNING INTO A PARKING SPACE, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
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Apr 09, 2015 - Jenks, OK - Steering
THE SERVICE ADVANCETRAC WARNING CAME ON AND THE DEALERSHIP SAID THE TRUCK NEEDED A NEW STEERING GEAR. THEY STATED THAT IF THIS WERE TO FAIL, CONTROL OF THE TRUCK WOULD BE LOST RESULTING IN A MAJOR ISSUE. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED.
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Feb 17, 2015 - Madison, SD - Steering
WE WERE TRAVELING DOWN THE INTERSTATE WHEN THE RED BATTERY LIGHT CAME ON. SHORTLY THEREAFTER LOSS OF POWER STEERING, LOSS OF STABILITY CONTROL (PER DASH INDICATOR), AND LOSS OF POWER BRAKES. I HAVE HAD THE ALTERNATOR REPLACED 2 SEPARATE TIMES SINCE FOR A TOTAL OF THREE (3) ALTERNATORS AS WELL AS ONE NEW BATTERY. NOW TRUCK IS IN SHOP AGAIN FOR SAME MALFUNCTION. 2011 FORD F150 LARIAT. CREW CAB. V-6 ENGINE. ONLY 54000 MILES AND I AM ANTICIPATING MY FOURTH (4TH) ALTERNATOR. I USE THE TRUCK IN NON-MOUNTAINOUS TERRAIN, MOSTLY HIGHWAY FOR ERRANDS, AND RARELY TOW. I BELIEVE A RECALL INVESTIGATION SHOULD COMMENCE.
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Feb 10, 2015 - Palemerton, PA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 4/20/15 THE CONSUMER STATED THAT THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 6/26/2015
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Feb 07, 2015 - Indain Trail, NC - Steering
I WAS SLOWING DOWN TO PULL IN MY DRIVEWAY AND THE STEERING WENT OUT, ALMOST TOOK OUT MY WIFES CAR. SERVICE STEERING NOW CAME ON. PUT THE TRUCK IN PARK, TURNED OFF AND RESTARTED. WENT TO DRIVE ERROR CODE WENT AWAY, AS I WAS BACKING UP STEERING BECAME HARD AND IMPOSSIBLE. SERVICE STEERING IMMEDIATELY CAME ON. MUSCLED THE TRUCK STRAIGHT IN MY DRIVEWAY AND BACKED IT TO THE END. CALLED THE DEALER I BOUGHT IT FROM AND WAS TOLD THAT IM NOT THE FIRST ONE TO COME IN WITH THIS PROBLEM, BUT THERE IS NO RECALL ON IT AND IT WOULD COST ME 1500+ TO REPAIR. I DON'T MAKE A LOT OF MONEY, AND I HAD MY LITTLE BROTHER IN THE TRUCK. HOW IS THIS OKAY? I CANT DRIVE THIS LET ALONE GET TO WORK.
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Feb 02, 2015 - Weston , WV - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE ENTIRE ELECTRICAL CONTROL PANEL FAILED AND THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
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Jan 07, 2015 - Ofallon, IL - Steering
POPPING RATTLING KNOCKING FELT IN STEERING WHEEL. STARTED WHEN GOING OVER BUMPS THEN PROGRESSED INTO DRIVING NORMAL. CONSTANT STEERING WHEEL POPPING AND RATTLING. FEELS LIKE STEERING IS COMING APART. DEALERSHIP VERIFIED COMPLAINT. THEY HAVE INSTALLED 2 DIFFERENT EAPS STEERING RACK AND 1 INTERMEDIATE STEERING SHAFT. THE PROBLEM STILL PERSIST...
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Jan 07, 2015 - Monroe, LA - Steering
TL-THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,308. DJR
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Dec 30, 2014 - Garland, TX - Steering
WHEN TURNING STEERING LOCKS UP GOING LEFT PREVENT CORRECTION OR TURNING.
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Dec 29, 2014 - Penn Valley, CA - Steering
STEERING STARTED MAKING A FUNNY NOISE AND POWER STEERING STOPPED WORKING. COULD NOT STEER VEHICLE. NO PRIOR ISSUES WITH STEERING.
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Nov 18, 2014 - Quincy , IL - Steering
STEERING BECAME SLUGGISH AND PULLED SLIGHTLY TO THE RIGHT. I THOUGHT THAT THE FRONT RIGHT TIRE WAS FLAT. AFTER PULLING OVER THE TIRE WAS NOT FLAT. PROBLEM WAS NOT PRESENT AFTER I HAD STOPPED TO CHECK TIRE. FROM THAT TIME ON WHILE DRIVING AT ANY SPEED THERE WAS AN OCCASIONAL "STICKINESS" TO THE STEERING. ALSO WHILE WHEEL WAS TURNED COMPLETELY TO RIGHT OR LEFT THERE WOULD BE A THUMP AND THEN IT WOULD STICK JUST A BIT BEFORE STEERING NORMALLY. DURING THE LONGEST STRETCH OF THIS TROUBLE I HAD AN APPOINTMENT MADE TO HAVE IT CHECKED BUT IT STOPPED BEFORE THE APPOINTMENT. THEN THIS WEEK AT ABOUT 25 TO 30 MILES AN HOUR IT WAS A VERY NOTICEABLE JERK TO RIGHT AND LEFT WHILE DRIVING STRAIT .GOT TO DESTINATION AND HAD TO BACK INTO A DIFFICULT AREA WHERE MAKING FULL TURNS RIGHT AND LEFT WERE NECESSARY. TURNING FROM ONE COMPLETE TURN TO THE NEXT TOOK A LOT OF FORCE TO GET STEERING WHEEL TO START BACK THE OTHER WAY. MADE IT BACK HOME JUST 3 TO 4 MILES WAS NO PROBLEM. NEXT MORNING WHILE BACKING INTO PARKING AREA HAD WHEEL TURNED ALL THE WAY TO RIGHT IT WOULD NOT COME BACK AND HAD TO BE TOWED TO DEALERSHIP.
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Nov 13, 2014 - St Matthews, SC - Steering
SCREECHING IN RACK AND PINION AND LOST ALL POWER STEERING. TOOK FOR DIAGNOSTIC AND WAS TOLD IT WAS THE STEERING ANGLE SENSOR EMBEDDED IN THE RACK. ENTIRE RACK HAS TO BE REPLACED. TRUCK IS ONLY 3 YEARS OLD WITH 52,000 MILES. NEW RACK AND PINION IS OVER $1500.
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Nov 13, 2014 - Evans, GA - Steering
STEERING BECAME LOCKED AND COULD NOT AVOID HITTING THE MERGING CURB. THIS RESULTED IN BLOWING BOTH TIRES ON THE PASSENGER SIDE AND CHIPPING BOTH RIMS BEYOND REPAIR. WHILE NO ONE WAS INJURED THIS TIME I AM DEFINITELY SURPRISED A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM.
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Oct 20, 2014 - Boynton Beach, FL - Steering
THE ELECTRIC POWER STEERING LOCK! AND SEND ME TO THE SIDE WALK, THANKS GOD NOBODY WAS THERE.
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Oct 06, 2014 - Ridgecrest, CA - Steering
MY 2011 FORD F150 -WITH ONLY 39000 MILES- HAD A COMPLETE FAILURE OF THE RACK MOUNTED ELECTRIC POWER ASSISTED STEERING MODULE WHICH PROHIBITED IT FROM BEING DRIVEN. THE FAILURE CAUSED AN INCREASE IN STEERING EFFORT (NO POWER ASSIST) OF THE VEHICLE WHICH NEEDED TO BE TOWED TO THE DEALER FOR REPAIR. FORTUNATELY, THE VEHICLE WAS NOT BEING DRIVEN AT THAT TIME AND WAS PARKED AT THE TIME OF THE FAILURE. IN ADDITION, A DRIVER ALERT WAS OBSERVED THAT INDICATED THAT THE POWER STEERING RACK HAD FAILED AND WARNED TO SERVICE THE POWER STEERING SYSTEM. AN ATTEMPT WAS MADE TO RESET THE SYSTEM BUT THE MESSAGE RETURNED AGAIN AFTER RESTART AND THE POWER STEERING ASSIST WAS NOT FUNCTIONING. THE VEHICLE WAS TOWED TO THE FORD DEALER WHO INDICATED THAT THE POWER STEERING RACK HAD FAILED AND WOULD NEED TO BE REPLACED. TOTAL REPLACEMENT COST WAS IN EXCESS OF $1500.00. THE VEHICLE ONLY HAD 39000 MILES INDICATED ON THE ODOMETER. THIS IS VERY SIMILAR TO REPORTS OF THE FAILURES ON SEDAN VEHICLES INSTALLED WITH SIMILARLY DESIGNED POWER STEERING RACKS. IT IS RECOMMENDED TO NHTSA, THAT THE RECALL/INVESTIGATION OF THIS ISSUE WITH SEDANS BE EXPANDED TO INCLUDE FORD LIGHT TRUCKS.
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Oct 03, 2014 - Chenoa, IL - Rack And Pinion
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED INTERMITTENTLY AS THE TURN SIGNALS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500. UPDATED 11/24/14
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Oct 03, 2014 - Chenoa, IL - Gear Box (Other Than Rack And Pinion)
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED INTERMITTENTLY AS THE TURN SIGNALS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500. UPDATED 11/24/14
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Sep 30, 2014 - Ash, NC - Steering
LOUD SOUND AND POPPING WHEN TURNING WHEELS SHARP. HAS BEEN HAPPENING FOR A WHILE AND HAS GOTTEN WORSE. SERVICE ADVANCE TRAC MESSAGE DISPLAYS AND THEN TURN SIGNALS NO LONGER WORK. EVENTUALLY WARNING WOULD DISAPPEAR BUT WOULD COME BACK ON WHEN TURNING SHARP AGAIN. TOOK IN FOR SERVICE AND PROBLEM BECAME SO BAD THAT VEHICLE WOULD NOT TURN. HAVING TO REPLACE RACK AND PINION.
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Sep 23, 2014 - Mauldin, SC - Steering
THE FIRST TIME THIS HAPPENED I WAS DRIVING ON A HIGHWAY ON RAMP TURNING LEFT AND MY STEERING WHEEL STAYED STUCK IN THE TURNED POSITION. MY TRUCK FELT LIKE IT WAS GOING TO FLIP AND THE WHEELS WOULD NOT STRAIGHTEN OUT UNTIL I TURNED THEM BACK. IT HAS ALSO CAUSED MY TRUCK TO PUT UP WARNING ABOUT MY STABILITY CONTROL. THIS HAS HAPPENED TO ME A NUMBER OF TIMES AND SEEMS TO HAPPEN WHEN IT IS WARM OUTSIDE. I FEEL THIS NEEDS TO BE LOOKED AT BECAUSE IT COULD BE A SERIOUS RISK OF ROLLING OVER.
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Sep 23, 2014 - Lake Grove, NY - Steering
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH AS I STEERED INTO A LEFT HAND CURVE IN THE ROAD WITH THE STEERING WHEEL IN ABOUT THE 10 O'CLOCK POSITION THE STEERING "LOCKED" INTO THAT POSITION. THE VEHICLE FELT AS IF THE WHEELS HAD ENTERED A RUT IN THE ROAD. THE AUTOMATIC RETURN TO CENTER FUNCTION DID NOT WORK AND I HAND TO MANUALLY APPLY FORCE TO BRING THE STEERING WHEEL BACK TO CENTER. THIS MALFUNTION CONTINUED TO OCCUR WHENEVER THE ABOVE CONDITIONS WERE MET. I BROUGHT THE VEHICLE TO THE DEALER AND THEY HAD TO REPLACE THE ELECTRIC POWER ASSIST STEERING SYSTEM "RACK". FORD IS AWARE OF THIS PROBLEM AND HAS A TSB (#11-08-18) IN EFFECT TO ADDRESS IT. THE TSB HAS THE PROBLEM NARROWED DOWN THE THE YEAR, MODEL, PLACE OF MANUFACURE, AND DATE OF MANUFACTURE. I DO NOT UNDERSTAND HOW A WELL DOCUMENTED PROBLEM SUCH AS THIS THAT HAS BEEN FULLY RESEARCHED AND IDENTIFIED IS NOT THE SUBJECT OF A SAFETY RECALL. THIS PROBLEM COULD EASILY CAUSE A VEHICLE TO DRIFT OUT OF ITS LANE ON A DIVIDED HIGHWAY, INTO ONCOMING TRAFFIC ON ON UNDIVIDED ROAD OR OFF THE ROADWAY ENTIRELY.
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Sep 12, 2014 - Owings, MD - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 10/24/14
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Sep 02, 2014 - Urbana, OH - Steering
WHEN MANEUVERING IN THE PARKING LOT, THE EPAS UNIT FAILED CREATING THE STEERING WHEEL TO BE EXTREMELY HARD TO MOVE. THIS ISSUE WAS SO BAD I COULD NO LONGER DRIVE THE TRUCK BACK DUE TO SAFETY CONCERNS. I AM HAVING THE TRUCK TOWED TO THE FORD DEALER TO SEE WHAT THEY CAN DO ABOUT THIS ISSUE. THE SERVICE ADVANCEDTRAC INFORMATION DISPLAY APPEARED ON MY DASH AS WELL AS ELECTRONIC POWERSTEERING ASSIST SYSTEM FAILURE. WHEN TURNING AS FAR RIGHT AS POSSIBLE THE TRUCK WOULD MAKE A REALLY LOUD METAL TO METAL NOISE. THIS TRUCK IS NO LONGER ABLE TO DRIVE SAFELY, HOPEFULLY FORD WILL TAKE ACTION TO FIX THIS ISSUE BEFORE ITS TOO LATE. OTHERWISE, I AM STILL GOING TO HAVE TO PAY OUT OF POCKET AROUND $1200-1500 TO HAVE THIS FIXED.
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Jul 18, 2014 - Northville, MI - Steering
SERVICE ADVANCE TRAC LIGHT COMES ON WHEN REVERSING WITH WHEEL FULLY TURNED, SLIGHT GRINDING NOISE HEARD. CALLED DEALERSHIP AND TOLD NOT A CONCERN -- THE NEW SYSTEMS "DO THAT". MENTIONED AT NEXT SERVICE APPOINTMENT AND TOLD NOTHING IS WRONG. NOISE GETS INTERMITTENTLY WORSE, BUT DEALERSHIP IS "UNABLE TO REPLICATE PROBLEM" BEFORE THE WARRANTY EXPIRES IN MARCH 2014. IN JULY 2014 (26,000 MILES), THE SAT LIGHT COMES ON WHENEVER THE WHEEL IS FULLY TURNED IN FORWARD, REVERSE, AND PARK, AND A LOUD GRINDING METAL ON METAL SOUND OCCURS. THE DEALERSHIP COULD HEAR IT THIS TIME AND DIAGNOSED STEERING GEAR ASSEMBLY FAILURE. THE SERVICE REPRESENTATIVE STATED ON JULY 18, 2014 THAT THE SERVICE ADVANCE TRAC LIGHT INDICATES THIS PROBLEM AND THAT THE VEHICLE IS NOT SAFE TO DRIVE. THIS SHOULD BE A RECALL BEFORE INJURIES OR DEATHS OCCUR DUE TO STEERING FAILURE.
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Jul 18, 2014 - Belleville, IL - Steering
LUCKILY, THERE WAS NOT AN INCIDENT IN MY CASE. I HAD A REAR SLIDING WINDOW SWITCH REPLACED UNDER WARRANTY. I ALSO HAD AN OIL CHANGE AND MY BATTERY TERMINALS CLEANED BY THE DEALERS SERVICE DEPARTMENT. WHEN I WENT TO PICK UP MY VEHICLE AND BEGAN TO DRIVE OFF, I NOTICED A WARNING DISPLAYING THE MESSAGE "SERVICE ADVANCETRAC". I THEN LEFT THE VEHICLE WITH THE SERVICE DEPARTMENT AGAIN. WHEN THE SERVICE ADVISOR CONTACTED ME TO TELL ME WHAT THE TECHNICIANS DIAGNOSED, HE SAID THAT THE TRUCK NEEDED A NEW ELECTRIC STEERING RACK. HE ALSO TOLD ME THAT THIS PART IS ON NATIONAL BACKORDER. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A VITAL PART IN STEERING FUNCTIONALITY. I ALSO READ THAT IF THIS PART FAILS WHILE YOU ARE DRIVING, THERE IS A SERIOUS RISK OF ACCIDENT. I'M THANKFUL THAT MY TRUCK WASN'T MOVING WHEN THIS STEERING RACK WENT BAD. BUT IT CONCERNS ME THAT SO MANY FORD OWNERS HAVE HAD THIS HAPPEN TO THEM AND THAT THIS IS NOT A RECALL. I ALSO THINK THAT IF THIS PART IS ON NATIONAL BACKORDER, THERE MUST BE MANY PEOPLE WHO ARE HAVING THIS ISSUE AS WELL. I WANT TO DO MY PART TO MAKE THE PUBLIC AWARE THAT THIS PART ALSO WENT BAD ON MY VEHICLE. I WANT TO CONTRIBUTE TO THE NUMBERS SO THAT THIS CAN BECOME A RECALL IF THE DATA SHOWS IT'S NECESSARY.
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Jun 20, 2014 - Omaha, NE - Steering
THE STEERING ON MY TRUCK HAS STARTED TO STICK AND IS GETTING WORSE ALL OF THE TIME. IT STARTED HAPPENING AT LOW SPEEDS AND HAS SINCE STARTED TO STICK ON THE HIGHWAY. IT IS BAD ENOUGH THAT I HAVE TO PULL THE WHEEL TO GET THE TRUCK BACK IN LINE.
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May 28, 2014 - Quarryville, PA - Steering
LACK OF STEERING WHEEL RETURN ABILITY ON LEFT TURNS. MUST BE MANUALLY CORRECTED.
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May 15, 2014 - Edmond , OK - Steering
POWER STEERING BECAME INOPERABLE WITHOUT WARNING CAUSING VEHICLE TO BECOME DIFFICULT TO STEER OR CONTROL. VEHICLE WAS TAKEN TO FORD DEALER WHERE PROBLEM WAS DIAGNOSED AS A FAILED STEERING RACK, RACK WAS REPLACED AND VEHICLE NOW OPERATES NORMALLY. THE SUDDEN POWER STEERING FAILURE COULD CAUSE LOSS OF CONTROL AND A CRASH.
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Apr 30, 2014 - Tomball, TX - Steering
VEHICLE HAS JUST OVER 40,000 MILES ALL HIGHWAY. VEHICLE IS 4WD. VEHICLE HAS NEVER TOWED, HAULED OR BEEN OFF ROAD. TOOK VEHICLE TO FORD DEALERSHIP TO HAVE A/C SERVICED (WHICH WAS NOTED HAVING PROBLEMS DURING WARRANTY, BUT TECHS NEVER FOUND ISSUE NOR RAN DIAGNOSTICS) DURING THE DIAGNOSTICS THE SERVICE TECH STATED THERE WAS A NOISE COMING FROM THE STEERING GEAR. E THE VEHICLE HAD BEEN OUT OF OWNER'S POSSESSION AND AT THE DEALERSHIP AWAITING A/C SERVICE FOR 4 DAYS. OWNER STATED THAT THERE HAD BEEN NO STEERING ISSUES OR WARNINGS DISPLAYED IN THE VEHICLE AND HAD BEEN OPERATING WITHOUT ANY PROBLEMS. DEALERSHIP STATES THAT WHEN THEY FINISHED THE A/C SERVICE THAT THE STEERING CEASED UPON BACKING THE VEHICLE OUT OF THE SERVICE AREA. OWNER ASKED WHY THE STEERING GEAR IS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY. THE DEALERSHIP ADVISED THAT THIS ISSUE IS A COMMON ISSUE THAT IS BEING ENCOUNTERED WITH THE NEW FORD EPAS SYSTEM AND IS NOT COVERED UNDER THE DRIVETRAIN WARRANTY EVEN THOUGH THE VEHICLE'S LOW MILEAGE. OWNER REQUESTING THAT FORD PAY FOR REPLACEMENT DUE TO IT BEING COMMONLY DEFECTIVE. VEHICLE STILL IN DEALERSHIP'S POSSESSION.
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Apr 25, 2014 - Ogdensburg, NY - Electric Power Assist System
CPSC: I144350A. 2011 FORD F-150. CONSUMER STATED THE ELECTRIC POWER STEERING SYSTEM LOST POWER. THE CONSUMER STATED WHILE DRIVING, A BLOCK OF ICE FELL OFF A TRUCK THAT WAS AHEAD OF HIM, AND EVASIVE ACTION WAS NOT POSSIBLE DUE TO THE ICE AND TRAFFIC VOLUME. THE ICE STUCK THE ALTERNATOR WHICH WAS POSITIONED 10 INCHES OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THEN VEHICLE THEN BEGAN TO LOSE ELECTRICAL POWER . EVENTUALLY, THE VEHICLE LOST ELECTRICAL POWER STEERING. HE WAS ABLE TO PULL HARD ON THE STEERING WHEEL AND WAS ABLE TO STEER A SLIGHT CURVE. HE THEN REALIZED HE HAD NO BRAKES, SO HE SHOT ACROSS THE HIGHWAY, WHICH WAS USUALLY BUSY, AND HE STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. THE CONSUMER THEN DISCOVERED THERE WAS A FIRE UNDERNEATH THE ENGINE, BUT QUICKLY PUT IT OUT WITH THE SNOW.
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Apr 20, 2014 - Ogdensburg, NY - Steering
ON THE NIGHT OF DEC 20, 2013, I WAS TRAVELING SOUTH ON I81 NORTH OF SYRACUSE NY. ROAD CONDITIONS WERE NOT VERY GOOD. A BLOCK OF ICE FELL OFF A TRUCK AHEAD OF ME, EVASIVE ACTION WAS NOT POSSIBLE DUE TO ICE AND TRAFFIC VOLUME. THE ICE STRUCK THE ALTERNATOR WHICH IS CLEVERLY POSITIONED ABOUT 10" OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE ELECTRICAL POWER SYSTEM BY SYSTEM. I CANT RECALL THE EXACT SEQUENCE, AS IT WAS ALL HAPPENING PRETTY FAST. EVENTUALLY, THE ELECTRIC POWER STEERING SYSTEM LOST POWER. WHEN THIS HAPPENS ON THIS VEHICLE, YOU LOSE ALL STEERING CAPABILITY. ITS NOT LIKE ITS JUST MANUAL STEERING, THERE IS NO STEERING OTHER THAN THE ABILITY TO SLIGHTLY ALTER COURSE BY PULLING EXTREMELY HARD ON THE WHEEL. THE VEHICLE HAD NO LIGHTS, THE SHOULDERS WERE UNPLOWED, STOPPING WASN'T A GOOD IDEA. AS GOOD FORTUNE WOULD HAVE IT, THE CICERO NY EXIT PRESENTED ITSELF AT THAT MOMENT. I WAS ABLE TO PULL EXTREMELY HARD ON THE WHEEL AND WAS ABLE TO STEER THE SLIGHT CURVE. AT THE BOTTOM, I DISCOVERED I HAD NO BREAKS. I SHOT ACROSS THE USUALLY BUSY NY 31 AND INTO A KWIKSTOP, WHERE I STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. WE SHORTLY DISCOVERED A FIRE UNDERNEATH THE ENGINE AND WERE ABLE TO EXTINGUISH IT WITH SNOW. I CANNOT BELIEVE A STEERING SYSTEM LIKE THIS IS PERMITTED. HAD I KNOWN IT HAD THIS SYSTEM AND ITS LIMITATIONS, ID NEVER HAVE BOUGHT THE CAR. IF MY SON AND I HAD BEEN KILLED THAT NIGHT, IT WOULD HAVE ALL BEEN CHALKED UP TO ROAD CONDITIONS. IN FURIOUS ABOUT THIS SYSTEM. IT NEEDS TO BE RECALLED.....NOW.
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Apr 19, 2014 - Washington, DC - Steering
STEERING LOCKS WHEN MAKING RIGHT TURNS AND THEN STRAIGHTENING OUT.
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Mar 27, 2014 - Villa Park, CA - Steering
THE SUBJECT PICK UP TRUCK WAS SOUTHBOUND ON I405 BETWEEN ORANGE AVE AND CHERRY AVE IN LONG BEACH CALIFORNIA. THE VEHICLE WAS IN THE FAST LANE OR THE LANE ADJACENT TO THE FAST LANE. SPEED AT THE TIME OF THE INCIDENT WAS APPROXIMATELY 65 MPH AND THE CRUISE CONTROL WAS ENGAGED. TRAFFIC WAS MODERATE WITH ALL LANES MOVING AT FREEWAY SPEED. WITHOUT WARNING, AND SIMULTANEOUSLY WITH THE SOUND OF A SKIDDING TIRE, THE VEHICLE PULLED VIOLENTLY AND ABRUPTLY TO THE RIGHT, OUT OF CONTROL, AND CROSSED ALL TRAFFIC LANES OF THE FREEWAY AND THE SHOULDER OF THE FREEWAY. JUST PRIOR TO DEPARTING THE ROADWAY, ENOUGH CONTROL WAS REGAINED TO AVOID HITTING A FREEWAY DIRECTIONAL SIGN IN THE LANDSCAPE MEDIAN. THE TRUCK ENTERED THE LANDSCAPE MEDIAN AND CAME TO REST FACING SOUTH, PARALLEL TO THE FREEWAY. APPROXIMATELY 10 MINUTES PASSED BEFORE THE CALIFORNIA HIGHWAY PATROL RESPONDED TO THE ACCIDENT SITE. THE OFFICER SAID HE WAS RESPONDING TO AN ACCIDENT THAT WAS REPORTED. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALER FOR INVESTIGATION. FIVE TO TEN MINUTES PRIOR TO THE LOSS OF CONTROL, THE DRIVER NOTICED A FLUCTUATION IN THE SPEEDOMETER FROM APPROXIMATELY 65 MPH TO 50 MPH WITH NO CHANGE IN VEHICLE SPEED, ENGINE RPM OR PERFORMANCE. SEVERAL WEEKS PRIOR TO THE ACCIDENT, THE DRIVER EXPERIENCED AN EVENT AT MODERATE SPEED WHICH WAS DESCRIBED AS FEELING THOUGH THE VEHICLE WAS HIT FROM BEHIND AT SLOW SPEED ALTHOUGH THERE WAS NO ONE BEHIND THE TRUCK. SIMULTANEOUSLY, THE SPEEDOMETER AND TACHOMETER BOTH FAILED TO 0 AND THE DASHBOARD DISPLAY WENT BLANK. SHORTLY THEREAFTER, A "WRENCH" ICON APPEARED MOMENTARILY ON THE DISPLAY. THE DRIVER CONTINUED DRIVING TO A GAS STATION AND REFUELED. WHEN THE ENGINE WAS STARTED AFTER REFUELING, ALL INSTRUMENTS APPEARED NORMAL WITH NO ICONS PRESENT. NO ICONS RE-APPEARED AT ANY TIME UP TO AND INCLUDING THE DATE OF THE ACCIDENT. UPDATED 06/16/14
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Mar 06, 2014 - Mconnellsville, OH - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED DURING COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE VIN WAS NOT AVAILABLE.
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Feb 11, 2014 - Tomball, TX - Steering
WHEN TURNING LEFT SOMETIMES THE STEERING LOCKS UP. WHEN THIS IS HAPPENING IF I WERE TO TAKE MY HANDS OFF THE STEERING WHEEL THE TRUCK WOULD CONTINUE LOCKED IN A LEFT TURN. WHEN THIS HAPPENS I MUST FORCE THE STEERING WHEEL BACK TO NEUTRAL POSITION. IF ON AN UNEVEN SURFACE THIS APPEARS TO HAPPEN MORE OFTEN. HAVE TAKEN TRUCK TO DEALERSHIP TO DETERMINE THE CAUSE. BUT NOTHING WAS DONE. THE DEALERSHIP SAID THERE WAS NO PROBLEM. THIS HAPPENS AT ALL SPEEDS AND HAS OCCURRED AT HIGHWAY SPEEDS AS WELL AS AT SLOWER SPEED.
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Jan 16, 2014 - Morrison, CO - Steering
WHILE DRIVING WITH A 5,500 POUND CAMP TRAILER IN TOW THE VEHICLE DEVELOPED SIGNIFICANT VIBRATION AND FEED BACK FROM THE ROAD. THE PROBLEM CAME ABOUT AFTER APPROXIMATELY 20K MILES ON THE TRUCK. I WOULD NOTICE IT PRIMARILY OVER JOINTS IN THE ROAD AND ANY ROAD IMPERFECTIONS ALSO NOTICE IT AND HEAR A CLUNKING WHEN OFF ROAD ON DIRT ROADS. THE CLUNKING IS INTERMITTANT BUT IS THERE. IT FEELS AS IF THERE IS A LOOSE COMPONENT IN THE STEERING ASSEMBLY WHICH THEN CAN BE FELT IN THE STEERING WHEEL. I CAN NOTICE BOTH WITH TRAILER AND WITHOUT MORE WHEN TEMPERATURES ARE HIGHER SUCH AS 80 DEGREES OR MORE. NOT SO MUCH WHEN COLD BUT I AM STILL ABLE TO GET ROAD FEEDBACK IN THE STEERING WHEEL AT LOWER TEMPS JUST NOT AS BAD. YOU CAN ESPECIALLY NOTICE THE VIBRATION/FEEDBACK IN COLDER TEMPS IF HOLDING THE STEERING WHEEL AT ITS LOWEST POINT (BOTTOM OF WHEEL) WHILE DRIVING. I TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND THEY ALLEGE THEY COULD NOT DUPLICATE THE PROBLEM. I HAVE TAKEN THE VEHICLE BACK NOW 4 SEPARATE TIMES AND ON THE LAST TIME I SHOWED THE SERVICE ADVISER HOW I CAN GRASP THE STEERING SHAFT IN THE ENGINE COMPARTMENT AND MANUALLY BY HAND TURN THE SHAFT BACK AND FORTH AS IF IN A STEERING MOTION AND YOU CAN HEAR A LOUD CLICKING NOISE COMING FROM SOMEWHERE EITHER IN THE RACK UNIT ITSELF OR THE STEERING SHAFTS. I AM NOT SURE WHERE THE NOISE IS ACTUALLY COMING FROM BUT CLEARLY IN THE STEERING ASSEMBLY SOMEWHERE. I HAVE GREAT CONCERN OVER SAFETY AND HAVE NOW READ MANY SIMILAR COMPLAINTS INCLUDING COMPLETE STEERING FAILURE. SOUNDS LIKE FORD DOES NOT EXACTLY KNOW HOW TO GO ABOUT REPAIRS AND SO RELUCTANT TO REPLACE ANY PARTS IN CASE THAT DOES NOT FIX ISSUE. I UNDERSTAND THAT THEORY BUT WISH THEY WOULD AT LEAST TRY SOMETHING FOR SAFETY. IF THERE IS NOT A SAFETY ISSUE IT IS STILL AN EERIE FEELING DRIVING A TRUCK AT HIGHWAY SPEED WITH LOOSENESS AND VIBRATION IN THE STEERING ASSEMBLY.
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Jan 14, 2014 - Quartzsite, AZ - Steering
SLOWED DOWN TO MAKE A LEFT TURN WHEN POWER STEERING QUIT WORKING. IT IS GRADUALLY GETTING WORSE AND NOW IT IS STOPPING WORKING AT VARIOUS SPEEDS AND TURNING EITHER RIGHT OR LEFT. THE LAST EVENT I WAS MAKING A RIGHT TURN PULLING OUR OF A PARKING PLACE AND THE STEERING WHEEL SNAPPED BACK WHILE I WAS TURNING IT HURTING MY ARM.
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Jan 09, 2014 - Benton , LA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED WHILE DRIVING 60 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING SYSTEM WORKED MOMENTARILY. THE FAILURE RECURRED THREE MILES LATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE GEAR IN THE POWER SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE GEAR REPLACED. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
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Jan 08, 2014 - Fort Myers , FL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT ANY SPEED THE VEHICLE WOULD DRIFT TO THE LEFT. WHEN THE CONTACT WOULD STEER THE VEHICLE TO THE RIGHT IN ORDER TO STRAIGHTEN THE DIRECTION OF THE VEHICLE, IT WILL DRIFT TO THE RIGHT AND INTO THE NEXT LANE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS ABLE TO DUPLICATE THE FAILURE BUT ADVISED THE CONTACT THAT THE ELECTRONIC POWER STEERING FUNCTION WAS OPERATING PROPERLY. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5490.
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Nov 14, 2013 - Scottsdale, AZ - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ADVANCED TRACK SYSTEM WARNING LIGHT ILLUMINATED AND THE TURN SIGNALS BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE THE DEALER STATED THAT THE STEERING GEAR ASSEMBLY MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE ENTIRE STEERING SYSTEM. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 40,487.
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Oct 28, 2013 - Perry, FL - Steering
I HAD MY TRUCK SCHEDULED TO HAVE A LEVELING KIT AND NEW TIRES PUT ON. IMMEDIATELY AFTER THE SIMPLE INSTALL MY TRUCK GAVE AN ALERT ON THE INFORMATION SCREEN SAYING "ELECTRIC POWER ASSIST STEERING FAULT. TOOK THE TRUCK DOWN THE ROAD TO NEAREST FORD DEALER AND AFTER THEY RAN DIAGNOSTIC IT SHOWED IT NEEDED A COMPLETE NEW RACK AND PINION. $1278.00 WORTH WITHOUT ALIGNMENT. THE MECHANICS SHOP WHO INSTALLED THE KIT IS GOING TO PAY FOR IT BECAUSE IT WAS FINE BEFORE I TOOK IT TO GET KIT + TIRES, HOWEVER, I HAVE READ NUMEROUS STORIES ONLINE SIMILAR TO MINE THAT SHOW THE EPAS GOING OUT OR THAT THERE HAVING PROBLEMS WITH IT. FORD HAS HAD SEVERAL UPDATES TO THE EPAS MODELS I'M AWARE, HOPEFULLY THE NEW ONE GOING IN WILL WORK AND I WON'T RIDE AWAY ONLY TO HAVE A CLUNKING NOISE TO DEAL WITH IN MY FRONT END LIKE SO MANY OTHERS I KNOW.
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Oct 21, 2013 - Hallettsville, TX - Steering
BACKED UP FROM PARKING SPOT AND PUT IN DRIVE AND THE STEERING QUIT WORKING. FAULT CODES APPEARED FOR STEERING ASSY FAULT. TURNED OFF AND THEN BACK ON BUT DID NOT RESOLVE THE PROBLEM. DROVE TO DEALERSHIP AND THEY HAD TO REPLACE STEERING GEAR.
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Oct 17, 2013 - Titusville, PA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE RACK AND PINION REPLACED. THE FAILURE MILEAGE WAS 47,000.
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Oct 16, 2013 - Fairmount, GA - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,300.
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Sep 23, 2013 - Colfax, IA - Steering
THIS VEHICLE HAS A SLIGHT YET CONSISTENT KNOCK FELT IN THE STEERING WHEEL AT VARIOUS SPEEDS, PRIMARILY WHILE GOING OVER SMALL BUMPS OR CRACKS IN THE ROAD. IT FEELS AS THOUGH SOMETHING IS LOOSE OR WORN-OUT IN THE STEERING OR SUSPENSION. THE DEALERSHIP THAT SOLD THE VEHICLE CHECKED OUT THE TRUCK ON 9/23/2013 AND SAID EVERYTHING IS FINE. THIS IS A GRAVE CONCERN AS A FAILURE IN THE STEERING SYSTEM CAN BE EXTREMELY DANGEROUS.
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Sep 18, 2013 - New Braunfels, TX - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 10 MPH, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT TO NO AVAIL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE BY APPLYING EXCESSIVE FORCE TO THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRIC POWER STEERING MOTOR AND THE RACK & PINION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
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Aug 27, 2013 - Union, MO - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT WAS DRIVING 50 MPH AND ATTEMPTING A LEFT TURN WHEN THE STEERING WHEEL SEIZED. THE CONTACT HAD TO PULL THE STEERING WHEEL BACK INTO ITS NORMAL POSITION. THE VEHICLE WAS INSPECTED BY A LOCAL DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND OFFERED TO PAY A PERCENTAGE OF THE REPAIR COST TO HAVE IT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54000. THE VIN WAS UNAVAILABLE.
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Jul 22, 2013 - Ft Walton Beach, FL - Steering
ELECTRONIC POWER ASSISTED STEERING (EPAS) ON 2011 FORD F150 ECOBOOST SHIMS/KNOCKS/VIBRATES AT SPEEDS UP TO HIGHWAY SPEEDS (55 MPH). NOT SURE IF IT IS SAFE OR NOT? BUT STEERING IS A MAJOR COMPONENT OF A VEHICLE. I DID NOT FEEL TOTALLY SAFE AS FORD HAS HAD SOME ISSUES WITH PAST VEHICLES THAT POSSIBLE PRONE TO ACCIDENTS THAT INVOLVED STEERING. IT ONLY OCCURS AT TEMPS ABOVE 75 F. TOOK VEHICLE IN COUPLE TIMES, BUT COULD NOT DUPLICATE THE ISSUE. ONLY WHEN TEMPS ROSE ABOVE 75F AND TECHNICIAN WAS ABLE TO EXPERIENCE THE ISSUE. LOCAL DEALER STATED IT WAS STRUTS, BUT AFTER SEVERAL VISITS TO THE F-150 BLOG SITE, THE ISSUE WAS DESCRIBED AS THE EPAS RACK THAT CANNOT KEEP UP WITH THE COMPUTER CHANGES WHILE TEMPS ABOVE APPROX 75F. THE REPLACEMENT PART #DL3Z3504BE GEAR ASSEMBLY EPAS (THIS IS THE 4TH VERSION OF THIS COMPONENT FORD HAS USED IN THEIR F150S) WAS REPLACED 17 JUNE 13. FORD COVERED ONLY $400 OF THE $1500 TOTAL REPAIR. FROM MY RESEARCH ON THE INTERNET, THERE SEEMS TO BE A ISSUE WITH 2011 FORD F-150 ECOBOOST EPAS. I DID NOT FIND AND TSB OR SAFETY BULLETINS AS OF TODAY.
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Jul 15, 2013 - San Ramon , CA - Steering
KNOCKING FELT IN THE STEERING WHEEL. GETS WORSE AS OUTSIDE TEMPS GET ABOVE 80 DEGREES.
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Jun 26, 2013 - Powell, OH - Steering
WHILE DRIVING THE TRUCK THE STEERING WHEEL BEGINS TO KNOCK, CLUNK AND VIBRATE BADLY, TO A POINT IT BECOMES HARD TO HOLD ONTO THE WHEEL AS THE SENSATION IS OVERLY DISTURBING TO YOUR HANDS. IT FEELS LIKE SOMETHING IS LOOSE IN THE STEERING SYSTEM AND IT CONTINUES TO GET WORSE. HEAT IS A MAJOR COMPONENT. THE HOTTER IT IS OUTSIDE, THE WORSE THE KNOCKING GETS, TO A POINT SOME PLAY CAN BE FELT IN THE STEERING. ON A 90 DEGREE DAY IT IS EASILY REPRODUCED, AND IS STARTING TO EVEN MAKE A KNOCKING SOUND. THIS IS A DANGEROUS ISSUE AS IT CAUSES THE WHEEL TO VIBRATE OUT OF ONES HANDS, OR CAUSES A PERSONS HANDS TO GET TIRED OR COMPENSATING FOR THE PLAY AND KNOCKING AND NEED TO LET GO OF THE WHEEL. DEALERSHIPS WANT TO SAY WE HAVE NOT ADJUSTED TO THE NEW ELECTRONIC STEERING BUT THAT IS ABSURD. WE HAVE SEVERAL VEHICLES WITH ELECTRONIC POWER STEERING, INCLUDING A NEWER F150, AND IT DOES NOT DO THIS AT ALL. THIS 2011 F150 HAS HAD MORE ISSUES THAN ANY NEW VEHICLE EVER SHOULD, BUT THIS PROBLEM NEEDS TO BE RECALLED. WHEN GOOGLE SEARCHING THE ISSUE, F!50 STEERING POPPING KNOCKING, THOUSANDS OF COMPLAINTS CAN BE FOUND REGARDING THIS EXACT ISSUE. FORD IS GETTING AWAY WITH TOO MANY ISSUES ON THEIR 2011 AND NEWER VEHICLES, IT IS TIME TO MAKE THEM STAND BY THEIR PRODUCT.
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Jun 25, 2013 - Kirkland, WA - Steering
WHEN DRIVING AT LOWER SPEEDS, THERE IS A KNOCKING/ POPPING FEELING THAT IS FELT THROUGH THE STEERING WHEEL. THIS IS BEING GENERATED FROM THE FRONT END OF THE VEHICLE AND MAKES THE TRUCK FEEL LIKE THE WHEELS ARE GOING TO FALL OFF. THIS SEEMS LIKE IT IS A SAFETY ISSUE WHICH FORD NEEDS TO ADDRESS.
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May 31, 2013 - Nampa, ID - Steering
TWO ISSUES HERE. FIRST ISSUE. WHEN MAKING TURNS THERE IS A CLUNK SOUND FROM THE FRONT OF THE VEHICLE AFTER THE TURN AS THE STEERING WHEEL IS RETURNED TO FORWARD POSITION. HAPPENS INTERMITTENT. CANNOT FEEL THE CLUNK IN THE WHEEL, BUT THE SOUND IS LIKE METAL ON METAL. SECOND ISSUE: REAR SUSPENSION CLUNKS AND SQUEAKS A LOT. (LIKE IT IS 20+ YEARS OLD.) STANDING ON THE BUMPER OR PUSHING SIDEWAYS ON THE FENDER MAKES THE REAR-END SQUEAK. I TOOK IT TO FORD FOR REPAIR AND THEY STATED THERE WAS A TECHNOTE THAT TOLD THEM TO 'LUBE' THE REAR LEAF SPRINGS. FOR A FEW MONTHS IT MADE THE SOUND GO AWAY, BUT MADE THE BACKEND FEEL LOOSE OR LIKE IT WAS SLIDING SIDEWAYS ON CORNERS. AT THIS SAME VISIT THE ENGINE PERFORMANCE CHANGED NOTICEABLY. ACCELERATION WAS SMOOTHER AND DID NOT HESITATE AS MUCH. (THEY SAY THEY DID NOTHING THAT WOULD CAUSE THIS CHANGE.) I'M NOT SURE I AM GETTING TRUE ANSWERS FROM THE SERVICE ADVISOR. NOW SIX MONTHS LATER ALL THE SOUNDS AND CLUNKING SOUNDS ARE BACK. I FEEL LIKE IT WAS NOT DESIGNED SAFE ENOUGH FOR THE LOAD RATING THEY GAVE IT OR SOMETHING. I WANT TO MAKE SURE IT IS SAFE AND NOT GOING TO JUST END UP PHYSICALLY BROKEN SOMEWHERE ON THE ROAD BECAUSE THEY WANT TO LUBE IT EVERY SIX MONTHS.
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May 06, 2013 - Woodland Park, CO - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. ONE OF THE TECHNICIANS ADVISED THAT THE STEERING SYSTEM COMPUTER REQUIRED UPDATING. THE VEHICLE WAS TAKEN TO SEVERAL OTHER INDEPENDENT MECHANICS, ALL OF WHICH ADVISED THE CONTACT THAT THERE WAS NOT A STEERING COMPUTER IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 50,000.
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Feb 18, 2013 - Huntsville, AL - Steering
OCCASIONALLY WHEN STEERING THE TRUCK TO THE LEFT, THE STEERING WILL FEEL LIKE IT IS STICKING. IT BECOMES HARD TO TURN TO THE LEFT AND WHEN THE TURN IS COMPLETE, THE VEHICLE WILL NOT RETURN TO CENTER. ON ONE OCCASION WHEN I FIRST STARTED THE TRUCK AND BEGAN TO BACK OUT OF A PARKING PLACE, I COULD NOT TURN THE STEERING WHEEL TO THE LEFT AT ALL. I SHUT THE TRUCK OFF THEN RESTARTED AND THE SAME THING. ON THE SECOND TIME I SHUT THE TRUCK OFF THEN RESTARTED, I COULD TURN THE WHEEL NORMALLY. THERE SEEMS TO BE A PROBLEM WITH THE POWER STEERING OR SOME MECHANISM OF THE STEERING.
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Jan 30, 2013 - Virginia Beach, VA - Steering
THERE IS A POPPING AND JOLTING MECHANICAL FEEL FROM THE STEERING WHEEL AND FRONT END OF THE TRUCK. IT FEELS LIKE THE FRONT END OR STEERING SHAFT IS LITERALLY ABOUT TO COME APART. THE PROBLEM HAPPENS AT NORMAL SPEEDS AT ANY SPEED ON STRAIGHT ROADS THAT ARE PAVED NORMALLY WITHOUT DEFECT. THE PROBLEM SEEMS TO BE WORSE THE HIGHER THE TEMPERATURE IS OUTSIDE. IT FEELS LIKE THE WHOLE FRONT END OF THE TRUCK IS LOOSE. I THOUGHT THE TIRE WAS LOOSE - IT WASN'T.
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Jan 26, 2013 - Olathe, KS - Steering
I HAVE A 2011 FORD F-150 4X4 ECOBOOST AND HAVE HAD ONE STEERING RACK REPLACED ALREADY. IT WAS REPLACED DUE TO POPPING IN THE STEERING AS WELL AS BUMP STEER AND WANDERING. THE INITIAL REPLACEMENT WAS 6-1-12 AND AS OF THIS POST (1-26-13) AND ROUGHLY 12K MORE MILES, IT IS STARTING TO HAVE THE SAME CONCERNS THAT REQUIRED THE INITIAL REPLACEMENT. IN ADDITION, THE FRONT SUSPENSION IN GENERAL SEEMS LOOSE AND THE LEFT SIDE SQUEAKS OVER BUMPS AND SEEMS WEAKER IN THE SPRING THAN THE PASSENGER SIDE.
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Jan 17, 2013 - Nederland, TX - Steering
WHEN YOU ARE GOING OVER BUMPS THERE IS RATTLES AMD CLUNKS IN THE STEERING AND THE STEERING IS LOOSE.THIS HAPPENS AT ALL SPEEDS AND IT FEELS LIKE THE WHOLE FRONT END OF THE TRUCK IS LOOSE. THANKS
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Jan 09, 2013 - Wooster, OH - Steering
THERE IS A VERY BAD RATTLE COMING THRU THE STEERING. SEEMS TO BE AN ISSUE WITH THE EPAS.
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Jan 09, 2013 - Issaquah , WA - Steering
STEERING HAS A LOOSE FEELING. IT FEELS LIKE THE TRUCK IS GOING TO FALL APART AND THE WHEELS ARE LOOSE. FORD KNOWS ABOUT THE PROBLEM, BUT HASN'T FIXED IT. MY TRUCK IS ON IT'S 3RD STEERING GEAR AND ALL OF WHICH HAD THIS PROBLEM. THE FEELING CAN BE FELT AT LOW SPEEDS (5-10MPH) TO HIGH WAY SPEEDS (55-70MPH).
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Oct 01, 2012 - Howell, MI - Steering
I OWN A 2011 F-150, 5.0, CREW CAB, 4X4. I STARTED NOTICING A POPPING OR CLINKING NOISE COMING FROM THE STEERING COLUMN. THE NOISE HAS BEEN GETTING WORST AND IS VERY ANNOYING AS WELL. I NOTICE AT LOWER SPEEDS WHEN DRIVING DOWN OUR GRAVEL ROAD. I TYPED THIS ISSUE IN AS WELL ON THE F-150 FORUM AND THERE ARE NUMEROUS POST WITH SAME ISSUE! MANY ARE SAYING IT HAS TO DEAL WITH ELECTRIC POWER ASSIST STEERING. I WILL BE TAKING IT INTO THE DEALER, TO HOPEFULLY GET THIS ISSUE RESOLVED. I JUST HOPE THAT FORD WILL STEP UP AND FIX THIS ISSUE.
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Sep 13, 2012 - Pembroke Pines, FL - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE ALIGNED. AS A RESULT, THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAMBER POLE WAS MALFUNCTIONING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 22,000.
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Aug 20, 2012 - Broadlands, VA - Steering
THERE IS A POPPING AND JOLTING MECHANICAL FEEL FROM THE STEERING WHEEL AND FRONT END OF THE TRUCK. IT FEELS LIKE THE FRONT END OR STEERING SHAFT IS LITERALLY ABOUT TO COME APART. THE PROBLEM HAPPENS AT NORMAL SPEEDS AT ANY SPEED ON STRAIGHT ROADS THAT ARE PAVED NORMALLY WITHOUT DEFECT. THE PROBLEM SEEMS TO BE WORSE THE HIGHER THE TEMPERATURE IS OUTSIDE. IT BEGAN AT AROUND 3K MILES AND HAS STEADILY GROWN WORSE UNLESS THE TEMPERATURE IS BELOW 80 DEGREES. THE STEERING BEGINS TO FEEL LOOSE AND UNSTEADY AT ANY SPEED. AT ITS WORST YOU CAN HEAR THE POPPING FROM THE STEERING COLUMN. THE LONGER THE VEHICLE OPERATES THE MORE PRONOUNCED THE SENSATION COMING THROUGH THE STEERING WHEEL. I FEEL AT ANY MOMENT THAT THE STEERING MAY JUST COMPLETELY FAIL.
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Jul 28, 2012 - Sykesville, MD - Steering
I BOUGHT A BRAND NEW FORD F 150 IN AUGUST OF 2011. I HAVE BEEN EXPERIENCING BANGING IN THE STEERING WHEEL AS WELL AS AN AUDIBLE NOTE AT LOW SPEEDS AND HIGH SPEEDS. ALWAYS WHEN THE TRUCK IS COASTING STRAIGHT WITHOUT ANY INPUT IN THE STEERING. I HAVE GOTTEN NO WHERE WITH THE PURCHASE DEALER....APPLE FORD IN COLUMBIA MD. I AM TAKING IT TO A DIFFERENT DEALER WITH HOPES THAT THEY WILL GIVE A [XXX] AND TRY AND GET TO THE BOTTOM OF IT. I BELIEVE THAT THIS IS BECOMING A SAFETY ISSUE!!!! MY WIFE REFUSES TO DRIVE THE VEHICLE WITH MY CHILDREN.......IT IS THAT BAD. WHAT, IF ANYTHING, IS BEING DONE ABOUT THIS PROBLEM? HOPEFULLY SOMEONE WILL NOT LOSE THEIR LIFE IN ORDER FOR FORD TO ACKNOWLEDGE THAT THERE IS A PROBLEM. I WOULD TRADE THE TRUCK TODAY IF I COULD TAKE, ON THE CHIN, THE $10000+ LOSS ON A NEW VEHICLE. LASTLY WHY DOES THIS HAVE TO BE A PROBLEM AT ALL?.....[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Jul 25, 2012 - Brandon, MS - Steering
CPSC#I270250A. 2011 FORD F-150 ECOBOOST. CONSUMER STATED HIS TRUCK HAS BEEN POPPING AND CLUCKING IN THE STEERING. HE ALSO HAS TAKEN IT TO THE DEALERSHIP ON SEVERAL OCCASIONS. THE DEALER INFORMED THE CONSUMER THE NOISE WAS A NORMAL CHARACTERISTIC FOR THE EPAS RACK AND THEY REFUSED TO ADDRESS THE ISSUE. THE CONSUMER STATED THE STEERING FELT LOOSE WHEN THE POPPING OCCURRED.
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Jul 20, 2012 - Shawnee, KS - Steering
THERE IS A KNOCKING,POPPING,LOOSE FEELING IN THE STEERING WHEEL. MY TRUCK IS ON IT'S 2ND STEERING RACK AND IT FEELS WORST THAN THE ORIGINAL ONE AFTER 3500 MILES ON IT. THE DEALER DOES'NT KNOW WHAT TO DO BECAUSE THERE IS'NT A FIX. I DO KNOW THAT THIS ISSUE IS RELATED TO THE HEAT, THE HOTTER IT IS OUTSIDE AND THE LONGER YOU DRIVE THE MORE NOTICEABLE IT IS. I KNOW THAT A $45,000 TRUCK SHOULD'NT FEEL LIKE THIS WHEN IT ONLY HAS 14,000 MILES ON IT. I HAVE CALLED FORD CUSTOMER CARE AND THEY DO NOTHING AND NOW MY DEALER IS IGNORING ME. I LOVE MY TRUCK, BUT I WISH FORD WOULD TAKE CARE OF THEIR CUSTOMERS AND THIS PROBLEM.
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Jul 18, 2012 - New Caney, TX - Steering
FEELS LIKE A LOOSE JOINT IN THE STEERING SHAFT. SOME PEOPLE REFER TO IT AS POPPING. IT FEELS LIKE A LOOSE BALL JOINT WOULD FEEL. AS YOUR DRIVING, THE FRONT END FEELS LOOSE, AND YOU CAN FEEL "THE ROAD" IN THE WHEEL. I TOOK THE TRUCK TO THE DEALER, AND THEY TOLD ME THERE'S NOTHING WRONG WITH IT. I'VE HAD SEVERAL PEOPLE DRIVE THE TRUCK AND THEY TOLD ME THE SAME THING, SOMETHING FEELS LOOSE IN THE FRONT END.
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Jul 18, 2012 - Arlington, TX - Steering
MY F150 HAS BEEN MAKING POPPING FEELINGS AND NOISES THAT ARE RESONATING UP THROUGH THE STEERING COLUMN INTO THE STEERING WHEEL. THIS IS NOT ONLY VERY ANNOYNING, BUT IT MAKES EVERYONE THAT IS HAVING THIS SAME ISSUE WITH THEIR 2011 F150'S WONDER IF IT IS A SAFETY HAZARD. THIS COULD POTENTIALLY BECOME AN ACCIDENT WAITING TO HAPPEN. I HAVE BEEN TO THE FORD DEALER AND THEY REPLACED THE STEERING COLUMN AND THIS DID NOT FIX THE ISSUE. FORD HAS NOT BEEN RESPONSIVE TO THIS ISSUE.
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Jul 17, 2012 - Boxford, MA - Steering
2011 FORD F150 4 WHEEL DRIVE 5.0 ENGINE.. STARTED AT AROUND 6000 MILES I NOW HAVE ONLY 13000 ON THIS VEHICLE.. THERE IS A KNOCKING/TAPPING/RATTLE IN THE STEERING WHEEL/SHAFT WHEN GOING OVER BUMPS AT ANY SPEED. MANY FOLKS ARE COMPLAINING ABOUT THIS EXACT ISSUE ON FORD TRUCK FORUMS YET FORD SAYS THIS IS NORMAL, IT CANNOT BE NORMAL IF THESE TRUCKS ARE FINE WHEN THEY ARE BRAND NEW YET DEVELOP THIS RATTLE AND KNOCKING IN THE STEERING WHEEL AFTER A FEW THOUSAND MILES. MY TRUCKS STEERING FEELS VERY SLOPPY AND LOOSE WHEN GOING STRAIGHT OVER BUMPS AND HAS A RATTLE/KNOCKING/POPPING SENSATION THROUGH THE STEERING WHEEL. IT FEELS AS IF SOMETHING IS GOING TO FALL APART IN THE STEERING SYSTEM. MANY OWNERS HAVE HAD THEIR STEERING RACK ASSEMBLY REPLACED BY FORD WITH GOOD TEMPORARY RESULTS ONLY TO HAVE THE PROBLEM RETURN A FEW HUNDRED TO A FEW THOUSAND MILES LATER, SO AGAIN IT CANNOT BE NORMAL. TO NOTE: IT IS DEFINITELY WORSE WHEN THE WEATHER IS HOT BUT ALWAYS THERE EVEN WHEN COLD OUT. I DO NOT FEEL CONFIDENT AND SECURE DRIVING THIS TRUCK LIKE THIS. FORD NEEDS TO STEP UP AND FIND A FIX TO THIS VERY REAL DRIVER CONCERN AND VERY POSSIBLE SAFETY CONCERN. THIS (2011-2012) IS THE FIRST YEAR THIS TYPE OF ELECTRIC POWER STEERING ASSIST SYSTEM HAS BEEN USED IN A TRUCK SO THERE ARE NO LONG TERM RELIABILITY STATS. FORD SHOULD DO THE RIGHT THING AND FIND A FIX NOW BEFORE SOMETHING VERY BAD STARTS HAPPENING. IF THIS WERE A RATTLE IN THE DOOR OR SOMETHING ANNOYING LIKE THAT IT WOULD NOT BE MUCH OF A CONCERN BUT THIS IS THE STEERING SYSTEM ON A 5000 POUND TRUCK. MY ONLY HOPE IS THAT THE RIGHT AGENCY TAKES THIS SERIOUS AND INVESTIGATES THIS VERY REAL PROBLEM ON THESE 2011-2012 FORD F150 TRUCKS.
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Jul 11, 2012 - Highland, UT - Steering
NEWER FORD F150'S ARE EQUIPPED WITH AN ELECTRONIC POWER ASSIST RACK AND PINION STEERING WHICH HAS PROBLEMS WITH POPPING OVER BUMPS OR ROUGH TERRAIN. THE PROBLEM SEEMS TO OCCURRING TO A LOT OF OWNERS WITH THE EPAS STEERING( F150 FORUM MEMBERS OVER 600 POSTS ON THE TOPIC AND 57,000 VIEWS. MINE IS AFFECTED AS WELL. I HAVE HAD MY TRUCK INTO TWO DIFFERENT FORD DEALERSHIPS WITH NO RESOLVE. THE PROBLEM HAS BEEN ISOLATED TO THE EPAS STEERING RACK. THE STEERING FEELS VERY LOOSE AND SLOPPY. TRAVELING OVER SMALL BUMPS OR ROUGH TERRAIN RESULTS IN POPPING, KNOCKING IN THE STEERING LINKAGE. WHEN OFF ROAD, THE KNOCKING IS MORE PRONOUNCED AND THE STEERING FEELS LIKE YOU COULD LOSE CONTROL. DESPITE NUMEROUS CALLS TO FORD BY F150 OWNERS, NO RECALLS OR TSB'S HAVE BEEN ISSUED TO ADDRESS THIS PROBLEM.
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Jul 11, 2012 - Kansas City , MO - Steering
TRUCK STARTED HAVING A POPPING IN THE STEERING WHEEL OVER ROUGH ROADS AND TERRAIN. STEERING SHAFT WAS REPLACED BY DEALER WITH NO FIX. THEN THEY REPLACED THE STEERING RACK WHICH IS A NEW ELECTRONIC POWERED RACK AND MY PROBLEM WAS RESOLVED FOR ROUGHLY 1000 MILES. THE PROBLEM PERSISTS TO GET WORSE WHEN ITS HOTTER OUTSIDE. I KNOW A FEW FRIENDS WITH THESE NEW ELECTRONIC RACKS THAT HAVE THE SAME PROBLEM. FORD SEEMS TO BE DOING NOTHING AND THERE IS NO ANSWERS TO THE ISSUE. SOMETHING IN THE RACK COULD BE LOOSE OR DEFECTIVE AND COULD CAUSE A SAFETY ISSUE. RACK NEEDS TO BE REDESIGNED OR FIXED.
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Jul 11, 2012 - Brandon, MS - Steering
MY 2011 F150 ECOBOOST WITH EPAS STEERING IS POPPING AND CLUNKING WHEN GOING OVER BUMPS IN THE ROAD. IT FEELS LIKE SOMETHING IS LOOSE IN THE STEERING. I HAVE TAKEN THE TRUCK INTO THE DEALERSHIP SEVERAL TIMES ONLY TO HAVE THEM TELL ME THIS IS NORMAL. IT IS NOT NORMAL. THERE ARE HUNDREDS OF OTHER F150 OWNERS EXPERIENCING THIS AND I'M CONCERNED IT COULD BE A SAFETY ISSUE WITH ME AND MY FAMILY. FORD REFUSES TO ACKNOWLEDGE THIS ISSUE AND WILL NOT COMMENT WHEN I ASK IF IT IS A SAFETY CONCERN. BELOW IS A LINK TO A FORUM SITE WHERE OTHERS ARE EXPERIENCING THIS... THANKS HTTP://WWW.F150FORUM.COM/F38/STEERING-WHEEL-POPPING-OVER-BUMPS-ROUGH-TERRAIN-94150/ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Jul 01, 2012 - Mount Juliet, TN - Steering
FORD F 150 2011 STEERING ISSUE. 2011 IS THE FIRST MODEL YEAR FOR ELECTRIC POWER STEERING ON THE F 150. WHEN DRIVING STRAIGHT, THERE IS LOOSENESS IN THE STEERING. I AM AWARE THAT ELECTRIC POWER STEERING IS EASIER TO TURN. THAT IS NOT THE ISSUE. IT FEELS LIKE LOOSENESS IN THE STEERING SHAFT, AS A LOOSE JOINT. WHEN I WENT TO AN F 150 ONLINE FORUM AND TYPED IN MY PROBLEM, I FOUND OTHERS WHO WERE HAVING THE SAME PROBLEM. I AM VERY CONCERNED ABOUT THE SAFETY OF THE STEERING. IT SEEMS WORSE WITH HEAT. I HAVE BEEN FEELING IT WHEN I WOULD HIT SMALL BUMPS IN A ROW. YESTERDAY, I FELT IT ON ALL SURFACES. IT FELT LIKE THE STEERING SHAFT WAS GOING TO COME APART. I HAVE HAD IT TO THE DEALER AND THEY PUT IT UP ON THE LIFT AND CAN'T FIND THE PROBLEM. THE STEERING SYSTEM ITSELF NEEDS TO BE TAKEN APART.
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Jul 01, 2012 - Prattville, AL - Steering
STEERING WHEEL SHAKES REAL BAD ON STOPPING THE HARDER THE STOP THE WORSE IT SHAKES THIS TRUCK HAS 16000 MILES ON IT NOW AND THE PROBLEM SEEMS TO HAVE STARTED AFTER THE 1ST SERVICE AND TIRE ROTATION (ABOUT 8500 MILES) ALTHOUGH IT DID NOT START IMMEDIATELY AFTER BUT RATHER SEEMED TO GET WORSE OVER TIME FROM THAT POINT I BELIEVE THAT IT IS WARPED BRAKE ROTORS POSSIBLY FROM CHEAP OR DEFECTIVE OEM PARTS THE TRUCK HAS NEVER BEEN OFF ROAD OR ABUSED JUST DAILY DRIVE TO FROM WORK 19 MILES EACH WAY.
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Jun 30, 2012 - San Ramon , CA - Steering
I FEEL A HEAVY TAPPING IN THE STEERING WHEEL WHILE DRIVING STRAIGHT. THIS CONDITION GETS WORSE WITH WARMER WEATHER. 78 TO 100 DEGREES.
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May 23, 2012 - Andover, MN - Steering
WHEN I STARTED UP MY F-150 SUPER CREW CAB WITH THE ECOBOOST ENGINE THE SERVICE ADVANCED TRACK WARNING MESSAGE CAME ON. AS I WAS DRIVING WITH THIS ERROR MESSAGE ON THE DASH I FOUND THAT MY TURN SIGNALS WOULD NOT STAY ON UNLESS I HOLD THE TURN SIGNAL LEVER. LATER THAT DAY I WENT TO TAKE THE TRUCK INTO THE DEALER TO SHOW THEM THE ISSUE AND THE ERROR MESSAGE WAS GONE AND THE TURN SIGNALS WERE NOW FUNCTIONING FINE. SINCE THE ERROR WAS NO LONGER ON THE FORD DEALER COULD NOT DO ANYTHING ABOUT THE ISSUE. THE ERROR STAYED OFF FOR ABOUT 6 WEEKS AND THEN CAME ON AGAIN. NOW IT HAS BEEN COMING ON ABOUT EVERY 3 OR 4 DAYS SO I TOOK IT TO THE DEALER AND THEY DETERMINED THAT THE ISSUE IS WITH THE RACK AND PINION STEERING ASSEMBLY AND HAVE REPLACED THAT. I JUST GO THE TRUCK BACK AND HAVE NOT HAD TIME TO CONFIRM THAT THE ISSUE IS FIXED HOWEVER MY CONFIDENCE LEVEL IS NOT THERE AS THIS IS JUST ONE OF MANY ISSUES THAT I HAVE SEEN ON THIS TRUCK THAT APPEAR TO BE "COMPUTER" RELATED SINCE SHUTTING OFF THE TRUCK (OR AS I PUT IT REBOOTING) WILL CORRECT THE ISSUE.
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Apr 04, 2012 - Spring, TX - Steering
I WAS DRIVING HOME ON FREEWAY. RIGHT BEFORE EXITING I LOST MY POWER STEERING. IT WAS VERY DIFFICULT TO STEER. IT TOOK ALL MY STRENGTH TO SWITCH LANES, TURN CORNERS, AND MAKE IT HOME. ALSO, THE TRACTION CONTROL ICON APPEARED IN SMART SCREEN. TOOK VEHICLE TO FORD WHERE THEY HOPEFULLY REPAIRED PROBLEM. THEY SAID IT WAS A FAULTY MODULE INSIDE THE POWERSTEERING . MY CONCERN IS IF I'M ALREADY HAVING PROBLEMS , WHAT NEXT! AND WHAT ARE MY RIGHTS?
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Feb 01, 2012 - Rapid City, MI - Steering
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A SOFTWARE UPDATE FOR THE VEHICLE+S SYSTEM WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,400.
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Nov 23, 2011 - Sandy, UT - Steering
2012 FORD F-150 PICKUP TRUCKS DO NOT HAVE A GRAB HANDLE ON THE DRIVERS SIDE A PILLAR. FORD F-150 TRUCKS ARE HIGHER THAN PASSENGER CARS AND REQUIRE A DRIVER TO PULL OR HOLD ONTO AN OBJECT TO ENTER THE DRIVERS SIDE OF THE VEHICLE. FORD RECOMMENDS DRIVERS PULL ON THE STEERING WHEEL AS AN ASSIST WHEN ENTERING THE F-150. IT APPEARS THAT REPETITIVE AND STRENUOUS PULLING ON THE STEERING WHEEL, PARTICULARLY BY LARGER DRIVERS OVER 6 FEET TALL AND WEIGHING OVER 200 POUNDS, WHEN ENTERING THE F-150, CAN CAUSE STEERING COMPONENTS TO BREAK WHICH COULD LEAD TO STEERING FAILURE, OR PROBLEMS WHILE THE VEHICLE IS IN MOTION. SUGGESTED SOLUTION: FORD HAS A GRAB HANDLE ON THE PASSENGER SIDE A PILLAR TO ASSIST PASSENGERS WHEN ENTERING THE TRUCK. EVIDENTLY, FORD ENGINEERS SEE A NEED TO PLACE A GRAB HANDLE FOR OCCUPANTS TO USE WHEN ENTERING F-150 TRUCKS. TO AVOID POSSIBLE STEERING MECHANISM DAMAGE, FORD SHOULD PLACE A GRAB HANDLE ON THE DRIVERS SIDE A PILLAR WHICH WOULD REMOVE THE POTENTIAL DAMAGE TO THE STEERING MECHANISM.
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Oct 17, 2011 - Lincoln University, PA - Steering
I PURCHASED A BRAND NEW FORD F150 TRUCK AND IMMEDIATELY BEGAN TO EXPERIENCE STEERING ISSUES. STEERING BECOMES STUCK ON A TURN AND THEN GETTING OUT OF TURN RESULTS IN SWERVING. I ALMOST WAS IN TWO HEAD-ON ACCIDENTS IN THE NARROW ROADS AROUND WHERE I DRIVE. THIS IS A SIGNIFICANT SAFETY ISSUE... FORD IS REPLACING STEERING GEARS BUT WHY ISN'T THIS A RECALL- THERE APPEARS TO BE A TSB ON THIS ISSUE, BUT THIS IS WAY MORE SERIOUS IN MY EXPERIENCE.. THIS NEEDS TO BE ADDRESSED ASAP I AM VERY CONCERNED FOR OTHER POTENTIAL PEOPLE HAVING ACCIDENTS.
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Apr 18, 2011 - Bolivar, MO - Steering
TL CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHENEVER HE TURNED THE STEERING WHEEL, HE WOULD FEEL A BUMP COMING FROM THE STEERING WHEEL WHEN IT RETURNED TO THE STRAIGHTENED POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE STEERING COMPONENTS WERE DEFECTIVE. ALL OF THE STEERING COMPONENTS WERE REPLACED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 680. UPDATED 06/01/11 UPDATED 1/18/2012
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