Visibility Wiper Problem on the 2011 FORD F-150
Car problem(s) with the 2011 FORD F-150.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Visibility Wiper
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May 17, 2019 - Athens, AL - Visibility/Wiper
I WAS DRIVING HOME ON MAY 17, 2019 FROM WORK. I WAS STOPPED AT A STOP LIGHT AND HEARD A LOUD POP. THE BACK WINDOW SHATTERED ON THE PASSENGER SIDE OF THE VEHICLE.I HAD THE DEFROSTER ON CLEARING THE DEW AND NOTHING ELSE HIT OR STRUCK THE GLASS IT JUST BURST OUT OF NO WHERE.
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Mar 05, 2019 - Bay Village, OH - Visibility/Wiper
DRIVER SIDE REAR VIEW MIRROR SPONTANEOUSLY CRACKED. REAR DEFROST DOES NOT OPERATE. REPAIR IS REPLACEMENT OF ENTIRE REAR WINDOW "WINDSHIELD" OVER $1000.00. SIDE MIRROR HEATER DOES NOT OPERATE.
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Feb 22, 2019 - San Jose, CA - Visibility/Wiper
REAR WINDOW PASSENGER SIDE SHATTERED. REAR DEFROST WOULD SOMETIMES COME ON AND SOMETIME NOT. SUSPECT THE WINDOW OVERHEATED AND SHATTERES. MANY OF THESE INCIDENTS REPORTED IN US AND CANADA.
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Feb 21, 2019 - Clayton, NJ - Visibility/Wiper
I HAVE 3 ISSUES TO REPORT: 1. THE OSS OUTPUT SPEED SENSOR MANUFACTURER RECALL NUMBER 19S07 IN NOVEMBER 2018 I WAS SITTING AT A RED LIGHT I WENT TO GO WHEN THE LIGHT CHANGED AND THE TRUCK FELT LIKE IT WAS GOING TO STALL I TRIED TO GET TO THE SIDE OF THE ROAD AND THEN THE TRUCK SEEMED TO GO INTO GEAR AND SEEMED FINE NO WARNING LIGHTS OR ANYTHING 8 HOURS LATER ON MY WAY HOME FROM WORK THE POWERTRAIN MALFUNCTION LIGHT CAME ON WRENCH LIGHT I STOPPED AND HAD IT CHECKED CODES 0720 AND 0722 CAME UP OUTPUT SPEED SENSOR I TOOK IT TO MY SHOP WHERE THEY GAVE ME THE TECHNICAL SERVICE BULLETIN AND TOLD ME TO TAKE IT TO A FORD SERVICE CENTER WHICH I DID THEY RAN ANOTHER DIAGNOSTIC AND SAID THEY FOUND THE TRANSMISSION LEAD FRAME FAULTY AND CHARGED ME $1526.00 AND NOW I FIND OUT THERE IS A RECALL FOR THIS ISSUE. 2. TSB15-0061 WINDSHIELD WIPERS CONTINUE TO OPERATE IN LOW INTERMITTENT WHEN THE SWITCH IS IN THE OFF POSITION. INSTALLED NEW WIPER/MULTIFUNCTION SWITCH TWICE AND STILL HAVE THE PROBLEM. 3. THE SAME TIME MY WIPERS STARTED ACTING UP MY HORN STOPPED WORKING BOTH WHEN YOU PUSH DOWN ON THE HORN SWITCH ON THE STEERING COLUMN AND WHEN YOU GO TO SET THE ALARM. I ASKED THE SERVICE MECHANICS ABOUT THIS AND I WAS TOLD IT COULD BE THE (BCM) BODY CONTROL MODULE FORD IS RECALLING SOME BCM IN FORD F150 BUT DOESNT SHOW UP WHEN I PUT MY VIN NUMBER IN.
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Feb 14, 2019 - Denton, MD - Visibility/Wiper
AFTER PARKING THE TRUCK FOR SEVERAL HOURS AT A SECURE POLICE DEPARTMENT PARKING LOT, ON MY APPROACH TO THE CAR I USED THE REMOTE START AND WHEN I ENTERED THE VEHICLE I IMMEDIATELY NOTICED THAT THE REAR WINDOW, BEHIND THE PASSENGER SEAT WAS SHATTERED. INSPECTION OF THE WINDOW I CLEAR OBSERVED THE BOTTOM LEFT OF THE WINDOW WAS A BURNT MARK ON THE OUTSIDE. IT'S CLEAR THAT THE REAR DEFROST WHEN IN REMOTE START STATUS MALFUNCTIONED AND CAUSED THE WINDOW TO CRACK. RESEARCHED ON THE INTERNET, MANY FORD CUSTOMERS HAD THE SAME PROBLEM
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Jan 20, 2019 - Troy, MI - Visibility/Wiper
I STARTED MY TRUCK AND TURNED IN THE REAR DEFROST. APPROXIMATELY 2-3 MINUTES AFTER STARTING THE VEHICLE AND ACTIVATING THE REAR DEFROST I WAS ON THE ROADWAY WHEN I HEARD A LOUD SOUND AND NOTICED MY REAR PASSENGER SIDE WINDOW WAS SHATTERED BUT OTHERWISE IN TACT. THE WINDOW FRACTURES COVERED THE ENTIRE WINDOW. I INSPECTED THE DAMAGE AND SMELLED WHAT I BELIEVE WAS WIRES OVERHEATED/BURNING. THE TEMPERATURE OUTSIDE WAS 9 DEGREES AT THE TIME. I BELIEVE THE REAR DEFROST LIKELY MALFUNCTIONED AND OVERHEATED THE WINDOW TOO QUICKLY CAUSING IT TO SHATTER. AT THE TIME THE DAMAGE OCCURRED I WAS STOPPED AT A RED LIGHT.
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Dec 18, 2018 - Strongsville, OH - Visibility/Wiper
EARLY ONE MORNING WHEN IT WAS AROUND 27 DEGREES OUT I STARTED MY 2011 F-150 AND LET IT RUN ABOUT 10 MINUTES TO WARM UP. I USED MY REMOTE START, WHICH TURNS ON THE WINDOW DEFROSTERS. WITHIN 3 MIN OF LEAVING FOR WORK I HEARD A SOUND SIMILAR TO A BREAKING LIGHT BULB. ONCE I GOT TO WORK I HAPPENED TO MOVE MY REAR VIEW MIRROR AND NOTICED MY DRIVER SIDE REAR WINDOW ( 3 PART, DOUBLE PANE MOTORIZED REAR WINDOW WITH DEFROST) WAS SHATTERED ON BOTH SIDES (PANES) I AM 1 OF THOUSANDS OF PEOPLE WHO APPARENTLY HAVE HAD THE SAME ISSUE. FORD DOES NOT COVER THE GLASS ON THERE VEHICLES IN ANY WAY SHAPE OR FORM, EVEN ON THERE NEWEST MODELS, AND APPARENTLY REFUSES TO FIX OR RATHER, REPLACE THESE WINDOWS WHEN DAMAGED BY THERE INAPPROPRIATELY ADJUSTED DEFROSTER. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. I FREQUENTLY TAKE MY NEPHEWS AND 2 YEAR OLD NIECE PLACES IN THIS VEHICLE. PLACED IN THE BACK SEAT FOR OBVIOUS SAFETY REASON. NOW I DONT EVEN FEEL SAFE PUTTING THEM IN THE TRUCK AT ALL. WHAT DO YOU THINK A 2 YEAR OLD IS GOING TO DO WITH TINY SHARDS OF BROKEN GLASS? ALSO TAKE A GLASS MUG, PUT IT INTO THE FREEZER FOR AN HOUR, TAKE IT OUT AND POUR HOT COFFEE INTO IT. WHAT DOES IT DO? THESE ARE COMMON SENSE THINGS.
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Dec 11, 2018 - Auburn, CA - Visibility/Wiper
AT APPROXIMATELY 8 IN THE MORNING ON 12/2/2018 I WAS AT A STOP GETTING READY TO MAKE A LEFT TURN, I HAD THE WINDOW DEFROSTER/HEAT ON, AS WELL AS THE REAR WINDOW DEFROSTER. OVER THE LAST YEAR THE REAR WINDOW DEFROSTER LIGHT HAS ILLUMINATED INTERMITTENTLY BUT THE DEFROSTER HAS ALWAYS WORKED. AS I STARTED TO MOVE THE VEHICLE, I HEARD A LOUD POP AND THOUGHT SOMEONE HAD THROWN SOMETHING AT MY TRUCK, BUT DIDN+T SEE ANYTHING OUT OF THE ORDINARY. WHEN I GOT TO MY DESTINATION LESS THAN 5 MINUTES AND ABOUT A MILE LATER, I GOT OUT AND LOOKED AT THE ROOF FOR ANY SIGN OF SOMETHING HITTING THE ROOF, WHEN I NOTICED A STEADY TRAIL OF SMOKE COMING FROM THE REAR WINDOW AREA, NOTICED THAT THE RUBBER HAD MELTED AND THE PASSENGER SIDE REAR WINDOW HAD SHATTERED COMPLETELY. I BELIEVE THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR WINDOW DEFROSTER CIRCUIT, I HAVE SINCE REMOVED THE FUSE FOR THE REAR WINDOW DEFROSTER WHICH DISABLES MY MIRROR HEATERS. I REQUEST THAT NHTSA INVESTIGATES THIS FURTHER AS THERE HAVE BEEN THOUSANDS OF CASES OF THIS ISSUE AND IT IS A KNOWN ISSUE AND FORD IS AWARE OF IT. IT IS A SAFETY CONCERN AS IT COULD HARM A CHILD OR SOMEONE SITTING IN THE BACKSEAT IF THE GLASS SHATTERS AND BLOWS OUT OF THE FRAME AS WELL AS SCARING SOMEONE CAUSING THEM TO REACT BY BRAKING, STEERING, ETC. AND POSSIBLY CAUSING AN ACCIDENT. AS FAR AS I KNOW, FORD HAS NOT ISSUED A RECALL AND HAS DENIED RESPONSIBILITY. THIS SHOULD BE ADDRESSED AND FIXED FREE OF CHARGE ON FORD+S BEHALF BASED ON THE FACT THAT IT IS A KNOWN MANUFACTURER DEFECT.
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Dec 08, 2018 - Jurupa Valley, CA - Visibility/Wiper
HEATER BLEND DOOR ACTUATOR COMMONLY FAILS PREVENTING DEFROSTER TO OPERATE, VERY COMMON WELL KNOWN PROBLEM.
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Nov 15, 2018 - Englewood, TN - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, A LOUD THUMPING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND THE REAR SLIDING WINDSHIELD FRACTURED. JACKY JONES FORD LINCOLN, INC. (714 NEW HIGHWAY 68, SWEETWATER, TENNESSEE, (423) 337-5066) WAS MADE AWARE OF THE FAILURE, BUT AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,882.
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Oct 09, 2018 - South Haven, MI - Visibility/Wiper
I WAS DRIVING WHEN I LOOKED IN THE REARVIEW MIRROR AND SAW SMOKE COMING FROM THE BACK WINDOW. BEFORE I COULD PULL OFF THE SIDE OF THE ROAD THE REAR WINDOW SHATTERED. THE CASING AROUND THE WINDOW HAD BEGAN MELTING AND WAS DRIPPING DOWN THE OUTSIDE OF THE CAB. REAR DEFROSTER WAS ON AND NOTHING IMPACTED THE WINDOW
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Jul 05, 2018 - Cedar Hill, MO - Visibility/Wiper
REAR GLASS SHATTERED DUE TO REAR DEFROST SHORTING OUT. STARTED TRUCK AFTER SOME FREEZING RAIN AND TURNED ON THE REAR DEFROST. STARTED TO GO DOWN THE ROAD AND ABOUT 10 MINS LATER ON THE HIGHWAY I HEAR WHAT SOUNDED LIKE A SHOT GUN BLAST. THE GLASS HAD SHATTERED BUT WAS STILL IN PLACE. I TAPED IT UP. I DO NOT HAVE THE MONEY TO REPLACE THIS. THIS IS A DESIGN FLAW THAT COULD CAUSE A SERIOUS ACCIDENT.
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Mar 20, 2018 - Manchester, TN - Visibility/Wiper
BACK LIGHT (WINDOW) SHATERED. JUST SITTING THERE.
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Mar 07, 2018 - Montpelier, VT - Visibility/Wiper
WHILE DRIVING AT ABOUT 35MPH ON MY ROAD I HEARD WHAT SOUNDED LIKE A GUNSHOT INSIDE THE CAB AND THEN DISCOVERED THAT MY PASSENGER SIDE WINDOW LITERALLY EXPLODED. THIS IS A KNOWN ISSUE AND SEEMS TO BE RELATED TO THE REAR WINDOW DEFROST. I CALLED MY LOCAL FORD DEALER AND THEY SAID THIS IS NOT SOMETHING THEY WILL REPLACE. I'M NOT ALONE WITH THIS ISSUE, THIS IS HAPPENING TO MANY F150 OWNERS AND NO ONE IS DOING ANYTHING ABOUT IT!
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Feb 23, 2018 - Murfreesboro, TN - Visibility/Wiper
ISSUE: REAR POWER SLIDE WINDOW HEATED ON THE WAY TO TAKING MY SON TO SCHOOL THIS MORNING I HAD MY REAR GLASS DEFROST ON TO HELP REDUCE THE FOG ON THE GLASS. ABOUT 5 MINUTES INTO OUR DRIVE THE PANEL OF GLASS RIGHT BEHIND HIS HEAD SHATTERED (REAR WINDOW, PASSENGER PANEL) WITH A VERY LOUD AND SCARY BOOM. UPON PULLING OVER AND INSPECTING THE GLASS BOTH INSIDE AND OUT THERE WAS ZERO SIGNS THAT ANYTHING HAD ACTUALLY HIT HT REAR GLASS. IT IS STILL IN THE WINDOW AND SMOOTH IN APPEARANCE FROM THE OUTSIDE, JUST CRACKED INTO A MILLION SMALL PIECES. THIS IS A MAJOR PROBLEM THAT FORD AND OR THEIR GLASS MFG. NEED TO OWN UP ONE. THIS COSTS US, THE OWNERS $500+ EVERY TIME WE HAVE TO REPAIR THIS ISSUE AND EVENTUALLY A CHILD SITTING IN THE REAR IS GOING TO GET GLASS BLASTED INTO THEIR HEAD. PLEASE HELP US AND KEEP OUT CHILDREN SAFE!! THANK YOU
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Feb 22, 2018 - Huntington, IN - Visibility/Wiper
REAR RIGHT 3 PIECE WINDOW SHATTERED BY HAVING THE DEFROST ON.
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Feb 21, 2018 - Rockford, IA - Visibility/Wiper
REAR WINDOWS EQUIPPED WITH DEFROSTER AND REAR PASSENGER SIDE WINDOWS WITH SLIDER WINDOWS SHATTER WHEN THE REAR DEFROST BUTTON IS USED. MY VEHICLE HAS THE SLIDER WINDOW AND UPON REPLACING AT SAFELITE GLASS THEY SAID THEY SEE THIS FREQUENT ON FORD TRUCKS AND THAT TO PREVENT IS TO EITHER NOT HOOKUP DEFROST WHEN WINDOW IS REPLACED OR NOT USE THE REAR DEFROST.
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Jan 22, 2018 - Everett, WA - Visibility/Wiper
ABOUT 5 MINUTES AFTER TURNING ON THE REAR WINDOW HEATER, A LARGE BANG SOUND WAS HEARD AND THE PASSENGER SIDE REAR WINDOW PANEL WAS SHATTERED. OUTSIDE TEMPERATURE WAS ABOUT 34F.
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Jan 15, 2018 - Fate, TX - Visibility/Wiper
IT WAS A COLD MORNING AND I SWITCHED ON THE REAR WINDOW HEAT TO CLEAR THE WINDOW. ABOUT 15 MINUTES LATER, AS I WAS DRIVING ON THE HIGHWAY, THERE WAS A LOUD BANG. IT SOUNDED LIKE A GUN HAD BEEN DISCHARGED INSIDE THE VEHICLE. ALL DASHBOARD INDICATORS WERE IN THE NORMAL RANGE. AS I LEFT WORK LATER THAT DAY, I NOTICED THAT THE PASSENGER SIDE OF THE REAR WINDOW WAS COMPLETELY SHATTERED. ALL OF THE GLASS FRAGMENTS HAD REMAINED IN THE WINDOW FRAME. I BELIEVE THAT THE WINDOW HEAT MALFUNCTIONED AND CAUSED THE REAR WINDOW TO SHATTER. I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH NUMEROUS COMPLAINTS.
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Dec 28, 2017 - Green Bay, WI - Visibility/Wiper
REAR WINDOW SHATTERS AFTER DEFROSTER GOES OUT CAUSING WINDOW TO BREAK APART AND FALL OUT. REAR WINDOW SHATTERED WHILE DRIVING 65 ON HIGHWAY
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Dec 26, 2017 - Quincy, IL - Visibility/Wiper
TURNED ON THE REAR WINDOW DEFROST AND THE PASSENGER SIDE WINDOW SHATTERED SHORTLY THEREAFTER WHILE I WAS DRIVING DEFINITELY A DEFECT IN THE DEFROST MECHANISM
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Nov 15, 2017 - Canton, MI - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE WINDOW SHATTERED. THE CONTACT STATED THAT THE REAR DEFROSTER WAS ACTIVATED PRIOR TO THE FAILURE OCCURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. ATCHINSON FORD (9800 BELLEVILLE ROAD, BELLEVILLE, MI 48111) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
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Sep 25, 2017 - Saraland, AL - Visibility/Wiper
TUNED ON MY REAR DEFROSTER AND LIGHT DID NOT COME ON. I PRESSED IT A COUPLE MORE TIMES AND NOTHING. ABOUT 10 MINUTES LATER WHEN I WAS GETTING GAS IN MY LOCAL CITY IN ALABAMA, IT SOUNDED LIKE A GUNSHOT WENT OFF. I LOOK AND THE PASSENGER SIDE REAR WINDOW PANEL HAS SHATTERED. I DID SOME RESEARCH ONLINE AND FILE HUNDREDS OF SIMILAR COMPLAINTS DUE TO A FAULT REAR DEFROSTER. FORD IS WILLING TO DO NOTHING ABOUT IT, LEAVING CUSTOMERS WITH THE EXPENSIVE BILL. THIS SHOULD BE A SAFETY ISSUE.
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May 02, 2017 - Chicago, IL - Visibility/Wiper
MY 2011 F150 REAR WINDOW PANE BROKE ABOUT 1 MINUTE AFTER TURNING ON THE REAR DEFROST AS I WAS DRIVING DOWN MY STREET. THIS NEEDS TO BE RECALLED AS IT IS A VERY DANGEROUS SITUATION TO HAVE A WINDOW BREAKING DIRECTLY OVER THE REAR SEATS. KIDS AND PASSENGERS ARE BEING PUT IN A DANGEROUS SITUATION BY ENTERING THE BACKSEAT. THIS IS CLEARLY A PROBLEM AS OTHERS HAVE STATED. FORD AND MY EXTENDED WARRANTY WILL NOT COVER THE WINDOW UNLESS IT IS DIAGNOSED, HOWEVER I HAVE CONTACTED 5 DEALERSHIPS WHO SAID THEY ARE UNABLE TO DIAGNOSE A PROBLEM LIKE THIS. I CAN NO LONGER HAVE ANYONE RIDE IN MY TRUCK IN THE BACKSEAT.
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Apr 15, 2017 - Brooklyn, MI - Visibility/Wiper
AS I WAS DRIVING DOWN THE HIGHWAY TO WORK AT 4:45 AM (AND NOBODY ELSE ON THE ROAD), I PRESSED THE REAR DEFROSTER BUTTON TO CLEAR THE FROST FROM THE WINDOWS AND SIDE VIEW MIRRORS. IT WAS ABOUT 30 DEGREES THAT MORNING. THE DEFROSTER BUTTON DID NOT LIGHT UP. A FEW SECONDS LATER THE LIGHT FLICKERED. IMMEDIATELY FOLLOWING, I HEARD A LOUD BANG LIKE A GUNSHOT. WHEN I GOT TO WORK I NOTED THE RIGHT SIDE OF MY 3-PIECE REAR WINDOW WAS IN PLACE BUT SHATTERED. I BELIEVE THE DEFROSTING SYSTEM OR REAR WINDOW TO BE FAULTY. I AM CURRENTLY WAITING TO HEAR BACK FROM FORD'S CUSTOMER SERVICE TO SEE IF THEY'RE GOING TO COVER IT. IN THE MEANTIME, THE WINDOW IS BARELY IN TACT. THE TRUCK HAD 30,700 MILES ON IT AT THE TIME OF THE INCIDENT. THE DEALERSHIP SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. HOWEVER, I LEARNED THREE OF MY COWORKERS HAD THE SAME EXPERIENCE WITH TRUCKS DATED 2011, 2012, AND 2014. ONLINE RESEARCH SHOWS WE ARE NOT THE ONLY ONES. COME ON FORD OWN THIS PROBLEM!
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Mar 14, 2017 - Blaine, MN - Visibility/Wiper
IT WAS 15 DEGREES OUTSIDE. I USED MY ELECTRIC START. LET THE TRUCK WARM UP FOR ABOUT 10 MINUTES. WENT OUT TO TRUCK AND OPENED THE FRONT DRIVER DOOR. I HEARD A LOUD NOISE FROM THE BACK OF THE TRUCK. I INSPECTED THE CAR AND FOUND THAT THE BACK WINDOW HAD SHATTERED. AFTER DOING SOME RESEARCH ONLINE I DISCOVERED THAT LOTS OF OTHER OWNERS ARE REPORTING THIS FROM A MALFUNCTION IN THE REAR DEFROST. I WAS NOT DRIVING AND THERE WAS NO OTHER THING THAT COULD HAVE CAUSED MY WINDOW TO SHATTER. I LIVE IN THE SUBURBS OF MINNEAPOLIS AND MY TRUCK WAS PARKED IN THE DRIVEWAY. I AM JUST THANKFUL THIS DID NOT HAPPEN WHEN DRIVING DOWN THE ROAD WITH MY THREE BOYS. I BELIEVE FORD NEEDS TO RECALL THE REAR WINDOW WITH SLIDER WITH POWER DEFROST AS THIS IS A SAFETY HAZARD.
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Jan 03, 2017 - Bristol, RI - Visibility/Wiper
WHILE DRIVING MY 2011 F150 SUPERCREW CAB ON A 30 DEGREE EVENING, I TURNED ON THE REAR DEFROSTER. WITHIN A FEW MINUTES, A PASSENGER IN THE BACK SEAT HEARD A CRACKLING SOUND AND THEN A LOUD POP, THE PASSENGER SIDE OF THE 3 SECTION REAR WINDOW HAD SHATTERED, WITHIN A FEW HOURS THE GLASS FROM THIS WINDOW HAD STARTED TO FALL OUT AND ENTER INTO THE CAB, AND ONTO THE SEATS. THIS HAPPENED ON 12/30/2016 AT APPROXIMATELY 6PM, SPEED WAS ABOUT 35 MPH AND NO OTHER TRAFFIC WAS ON THE ROAD.
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Dec 15, 2016 - Telford, PA - Visibility/Wiper
REAR SLIDING WINDOW EXPLODED FROM ELECTRIC DEFROSTERS COULD NOT SEE OUT OF REAR WINDOW THE BANG WAS SO LOUD I LOST CONTROL FOR A MOMENT THERE WAS GLASS EVERYWHERE IN THE BACK SEAT FORD REFUSES TO EVEN LOOK AT IT AND THE EXTENDED COVERAGE WONT COVER THE REPAIR I CAN USE THE DEFROSTER WHEN HAVING SMALL CHILDREN IN THE BACK SEATS WHEN ITS COLD FOR THE FEAR OF INJURY TO THE CHILDREN THIS IS A OPTION THE COST BIG $$$$ AND CANT BE USED WHEN IT COLD AND HAVING MY GRANDCHILDREN IN THE BACK SEATS FORD NEEDS TO STEP UP ON THIS ONE ITS NOT SAFE FOR MANY REASONS I WAS DRIVING ON A HIGHWAY AND IF THE CHILDREN WERE WITH ME IT COULD HAVE BEEN DEADLY.
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Oct 03, 2016 - Dover, PA - Visibility/Wiper
REAR GLASS WINDOW ON 2011 F150 WITH POWER SLIDER- DRIVER SIDE BACK QUARTER GLASS SHATTERED, WHILE DRIVING. REAR DEFROSTER WAS ON. I HAVE RESEARCHED THIS ISSUE AND HAVE SEEN MANY COMPLAINTS REPORTED ONLINE. I AM GLAD MY CHILDREN WEREN'T IN THE BACK SEAT AT THE TIME THIS HAPPENED AND IT STAYED IN THE FRAME AND DID NOT BLOW OUT/INTO THE REAR VEHICLE PASSENGER AREA
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Jul 05, 2016 - Crivite, WI - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S WINDOW SHATTERED WITHOUT WARNING. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CONTACT HAD THE WINDOW REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
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May 19, 2016 - Pittsburgh, PA - Visibility/Wiper
WARMING MY TRUCK UP TO LEAVE FOR WORK THIS MORNING. TURNED ON WINDSHIELD DEFROSTER AND REAR WINDOW DEFROSTER TO REMOVE HEAVY DEW. REAR DEFROSTER TURNED ON FOR ABOUT 10 SECONDS AND SHUT OFF BY IT SELF. WHILE DRIVING I NOTICED IT HAD TURNED OFF, PUSHED THE BUTTON AGAIN AND IT DID NOT TURN ON. ABOUT 2 MINUTES LATER I HEARD A LOUD "POP" AND LOOKED IN MY REAR VIEW MIRROR TO SEE THAT THE RIGHT REAR WINDOW HAD SHATTERED.
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Apr 15, 2016 - South Lyon, MI - Visibility/Wiper
AFTER REAR DEFROST WAS ACTIVATED WHILE DRIVING TO WORK IN THE MORNING THERE WAS A VERY LOUD BANG AND THE DRIVERS SIDE REAR WINDOW BROKE AND SPIDERED. THIS OCCURRED ON APRIL 15 2016. TEMP WAS ABOUT 35 DEG F. NOTE REAR WINDOW WAS REPLACED ONCE ALREADY IN 2013 FOR THE REAR DEFROST NOT WORKING.
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Mar 29, 2016 - Indianapolis, IN - Visibility/Wiper
REAR WINDOW SHATTERING DUE TO REAR DEFROST TEMP IN THE 30'S, STARTED MY TRUCK, TURNED ON THE FRONT & REAR DEFROST FOR A FEW MINUTES BEFORE LEAVING THE DRIVEWAY. HEARD A LOUD POP FROM BEHIND ME. MY DRIVERS SIDE REAR WINDOW WAS SHATTERED. I IMMEDIATELY TURNED OFF THE DEFROST, AND TURNED OFF MY CAR. GOOD THING I HADN'T PUT MY CHILD IN THE CAR SEAT BEFORE THE DEFROSTER CAUSED THE GLASS TO SHATTER. I NEVER PUT THE VEHICLE IN GEAR, STAYED STATIONARY.
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Mar 28, 2016 - Detroit, MI - Visibility/Wiper
REAR PASSENGER WINDOW SHATTERED AFTER TURNING ON REAR WINDOW DEFROST.
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Mar 28, 2016 - Two Rivers, WI - Visibility/Wiper
ON MARCH 24, 2016 I STARTED MY VEHICLE AND ACTIVATED REAR DEFROST AS THERE HAD BEEN SOME LIGHT SNOW BUILD UP. WITHIN A FEW MOMENTS I WAS TRAVELING DOWN THE ROAD AT APPROX 45 MPH. ABOUT TWO MINUTES LATER I HEARD A LOUD BANG THAT SOUNDED LIKE A GUN SHOT. THIS WAS A BIT STARTLING AND MY REACTION IMMEDIATELY CAUSED ME TO SWERVE INTO THE ADJACENT LANE OF TRAFFIC. I QUICKLY PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE RIGHT REAR WINDOW HAD SHATTERED. THE SLIDER AND LEFT SIDE DID NOT BREAK, ONLY THE RIGHT. THIS COULD HAVE TURNED OUT MUCH WORSE HAD THERE BEEN A VEHICLE DRIVING NEXT TO ME AT THE TIME. VERY SCARY EXPERIENCE AND POTENTIALLY VERY DANGEROUS.
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Mar 10, 2016 - Hamelton, MI - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED WHILE ENTERING THE VEHICLE AND CLOSING THE FRONT DRIVER SIDE DOOR, THE REAR PASSENGER SIDE WINDOW FRACTURED WITHOUT ANY IMPACT. THE CONTACT INFORMED THE DEALER, WHO STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
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Feb 15, 2016 - Mill Creek, WV - Visibility/Wiper
DRIVING AT APPROXIMATELY 40 MPH AND TURNED ON REAR GLASS DEFROSTER. A LOUD BANG WAS HEARD AND DISCOVERED THE REAR PASSENGER SIDE GLASS HAD SHATTERED.
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Jan 19, 2016 - Louisville, KY - Visibility/Wiper
PASSENGER SIDE REAR WINDOW EXPLODED DUE TO THE WINDOW DEFROSTER. THIS SEEMS TO BE COMMON AMONG F150'S WITH A REAR SLIDER WINDOW. THIS HAPPEN ON THE WAY TO WORK ONE MORNING. SPEED 35 MPH ON SMOOTH PAVEMENT . THERE WAS FROST ON THE WINDOW BUT THE LIGHT ON THE DEFROSTER WAS NOT ON. HEARD A LOUD BANG AND DID NOT IMMEDIATELY NOTICE THE BROKEN GLASS UNTIL LATER IN THE DAY WHEN THE SUN DEFROSTED THAT GLASS. NO RESPONSE FROM FORD CUSTOMER SERVICE
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Jan 18, 2016 - Ann Arbor, MI - Visibility/Wiper
I TURNED ON THE TRUCK WITH THE REMOTE STARTER. THIS IS APPARENTLY TIED INTO THE AUTO DEFROSTER ON THE BACK WINDOW. AS SOON AS I GOT IN THE CAR AND STARTED TO DRIVE THE BACK WINDOW BLEW OUT FOR NO REASON. I DID A SEARCH ON THE WEB AND APPARENTLY THIS IS AN EXTREMELY COMMON PROBLEM. THE NOISE WAS SO LOUD I ACTUALLY THOUGHT SOMEONE SHOT OUT MY WINDOW!!
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Jan 12, 2016 - Joy, IL - Visibility/Wiper
MY LEFT PANEL OF THE REAR WINDOW IS SHATTERED AFTER TURNING THE REAR DEFROST ON. CALLED FORD, THEY WILL NOT REPLACE.
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Jan 02, 2016 - Washington, IL - Visibility/Wiper
REAR PASSENGER SIDE OF REAR SLIDER WINDOW SHATTERED WHEN OPERATING DEFROSTER WHEN APPROX. 27 DEG. F. NO IMPACT, BUT LOUD GUNSHOT LIKE SOUND AND GLASS WAS SIMPLY SHATTERED WHILE DRIVING. LUCKILY THE GLASS DIDN'T SEPARATE AS I HAD 3 CHILDREN IN REAR IN CHILD SEATS, ONE REAR FACING. THIS APPEARS TO BE A COMMON PROBLEM.
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Dec 23, 2015 - Grafton, WV - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON AND THE DEFROST SYSTEM FOR THE REAR WINDOW WAS ACTIVATED, THE REAR WINDOW'S ELECTRIC SLIDING WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
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Dec 04, 2015 - West Fargo, ND - Visibility/Wiper
REAR DEFROSTER QUIT WORKING FOR AWHILE. TURNED ON THE TRUCK TODAY. IT WAS ABOUT 26F OUTSIDE. I TRIED TO TURN ON MY REAR DEFROSTER BUTTON AGAIN. IT DID NOT TURN ON. I WAS DRIVING DOWN THE ROAD ABOUT 35-40 MPH. HEARD A LOUD BANG, NOTICED MY DRIVERS SIDE REAR SLIDING WINDOW IS NOW SHATTERED. CALLED THE FORD DEALERSHIP THEY HAD NO IDEA OF THIS HAPPENDING. CALLED FORD CUSTOMER CARE, THEY HAD NO IDEA OF THIS EITHER. IT SEEMS LIKE EVERYONE ELSE ON THE INTERNET KNOWS OF THIS ISSUE EXCEPT FORD AND THEIR DEALERS.
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Nov 25, 2015 - Plain City, OH - Visibility/Wiper
TAKATA RECALL I HAVE A 2011 F-150 FX4. NOTICED THE REAR DEFROST WASN+T COMING ON ALL THE TIME, BUT IT DID COME ON AND IT MUST OF GOTTEN TO HOT...DRIVING TO WORK 11/24/15 GETTING ON THE FREEWAY I HEARD A LOUD NOISE LIKE SOMETHING HIT MY TRUCK ON THE ROOF. WHEN I GOT TO WORK...I LOOKED ON THE ROOF...NO DAMAGE. I NOTICED LATER THAT DAY THAT THE BACK PASSENGER SIDE WINDOW HAD SHATTERED...IT MUST OF GOTTEN TO HOT FROM THE DEFROSTER. LOOKING ON THE INTERNET...THERE ARE VERY MANY COMPLAINTS ABOUT THIS PROBLEM.
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Nov 21, 2015 - Leonardtown, MD - Visibility/Wiper
ON COLD MORNING (32 DEGREES F), FROST WAS PRESENT ON REAR WINDOW. OPERATOR TURNED ON REAR DEFROST. AFTER APPROXIMATELY 5 MINUTES OF DRIVING, OPERATOR HEARD A LOUD BANG FROM REAR OF VEHICLE AND NOTICED THAT REAR WINDOW WAS SHATTERED. UPON FURTHER INSPECTION THERE WAS A SLIGHT ODOR OF BURNING ELECTRICAL WIRE AND NO SIGNS OF IMPACT.
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Nov 10, 2015 - Leavenworth, PA - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE STOPPED AT A RED LIGHT, THE CONTACT NOTICED AN ABNORMAL ODOR AND THE REAR PASSENGER SIDE WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,700.
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Nov 09, 2015 - Bayou Vista, TX - Visibility/Wiper
DRIVING STRAIGHT ON HIGHWAY WITH NO OTHER VEHICLES AROUND, BACK GLASS SPONTANEOUSLY SHATTERED WITH NO WARNING AND NOTHING TOUCHING IT. SUSPECT AN ALREADY FAULTY REAR WINDOW DEFROSTER HEATING ELEMENT ON POWER SLIDING REAR PICK-UP TRUCK WINDOW IS AT PARTIAL FAULT. SMELLED OF BURNING ELECTRICAL IN CABIN JUST PRIOR TO BREAKAGE. POOR WINDOW QUALITY AND HEATING ELEMENT AT FURTHER FAULT. ALSO FEEL LIKE I HAD TINY GLASS PARTICLES ALL OVER ME AS WELL.
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Oct 21, 2015 - Alexandria, VA - Visibility/Wiper
VEHICLE PARKED OVERNIGHT ON CITY STREET. STARTED VEHICLE IN ~45 DEGREE WEATHER AND ACTIVATED REAR DEFROST. OVER-CURRENT THROUGH DEFROST CAUSED WINDSHIELD TO SHATTER. SMALL AMOUNTS OF SMOKE WERE PRODUCED, VEHICLE WAS TURNED OFF.
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Oct 19, 2015 - Owego, NY - Visibility/Wiper
VEHICLE WAS PARKED OVERNIGHT IN THE YARD. THE AUTO START WAS USED THE NEXT MORNING TO WARM UP THE VEHICLE AND DEFROST THE WINDOWS (OUTSIDE TEMP WAS +25F). AFTER THE VEHICLE WAS RUNNING FOR LESS THAN 10 MINUTES, THE REAR WINDOW WAS NOT DEFROSTED. I ENTERED THE VEHICLE TO DRIVE TO WORK AND PUSHED THE REAR WINDOW DEFROSTER BUTTON WHICH WOULD NOT TURN ON. WHEN I ARRIVED AT WORK I FOUND THE REAR (PASSENGER SIDE) WINDOW HAD SHATTERED. MY OPINION IS THAT THE DEFROSTER HAD SHATTERED THE WINDOW AND I HAVE READ SIMILAR COMPLAINTS ALL OVER THIS WEB SITE AND THE INTERNET. I CAREFULLY COVERED BOTH LAYERS OF THE BROKEN WINDOW WITH DUCT TAPE TO KEEP ANY MORE OF THE FINE GLASS SHARDS FROM FALLING ONTO/INTO THE REAR SEAT. FORD HAS YET ANOTHER DEFECTIVE ASSEMBLY ON THEIR F150 TRUCKS! A NEW "FEATURE" - SHATTERING GLASS WHEN THE DEFROSTER IS USED. I'M GLAD NO ONE WAS SITTING BACK THERE WHEN IT HAPPENED!
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Oct 15, 2015 - Bellevue, WA - Visibility/Wiper
THE REAR WINDOW DEFROSTER LITE QUIT WORKING ABOUT A MONTH AGO. IT CAME ON TODAY AND WITHIN 5 MINUTES, THE RIGHT REAR WINDOW CRACKED. I HAD JUST MERGED ONTO THE HIGHWAY WITH NO ONE OR THING AROUND ME.
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Sep 21, 2015 - Somerset, NJ - Visibility/Wiper
THE OTHER DAY IN THE MORNING I STARTED MY VEHICLE AND ATTEMPTED TO ACTIVATE THE DEFROST SINCE THERE WAS SOME SLIGHT FROST ON MY WINDOWS AND IT WAS CHILLY. THE DEFROST BUTTON LIGHT WOULD NOT LIGHT UP INDICATING THAT IT WAS ON. IN ADDITION TO THAT I HAVE HEATED MIRROS AND THEY WOULD NOT DEFROST ALONG WITH THE SLIDING REAR WINDOW. I ATTEMPTED TO OPEN THE WINDOW IN HOPES THAT THAT WOULD CLEAR UP MY VISIBILITY BEFORE I DROVE AND IT WOULD NOT OPEN. THIS IS A SAFETY ISSUE IN MY EYES SINCE I AM UNABLE TO SEE OUT OF MY REAR WINDOW AND SIDE MIRRORS WITH OUT WIPING THEM OFF MYSELF ONLY TO FOG UP MINUTES LATE.
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Sep 04, 2015 - Scottsburg, IN - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSED THE BRAKE PEDAL TO STOP AT A STOP SIGN, THE ANTI LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS PUMPED AND THE VEHICLE SLID INTO THE INTERSECTION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ON THE THIRD OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE BRAKE PEDAL WAS PUMPED AS THE CONTACT SLID INTO AN INTERSECTION. THE CONTACT CLIPPED THE REAR OF A JEEP THAT WAS TRAVELING APPROXIMATELY 60 MPH, CAUSING THE JEEP TO FLIP OVER TWICE BEFORE LANDING UPRIGHT. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DAMAGE TO THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE WINDSHIELD WIPERS WERE POWERED OFF, THEY WOULD INDEPENDENTLY SWIPE ACROSS THE WINDSHIELD APPROXIMATELY EVERY TEN SECONDS. THE CONTACT STATED THAT THE FUSE HAD TO BE REMOVED SO THE WINDSHIELD WIPERS WOULD DISENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
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Jun 20, 2015 - Beckley, WV - Visibility/Wiper
THIS MODEL F-150 HAS A KNOWN PROBLEM IN THAT THE ELECTRICAL DEFROST ON THE REAR WINDOW STOPS WORKING. THE REPAIR IS A $750 NEW WINDOW THAT FORD REFUSES TO FIX, NOR GUARANTEE ONCE THEY DO FIX IT. IT IS HAPPENING TO A LOT OF F-150 OWNERS, AND THIS IS A SAFETY CONCERN, AS THE WINDOW WILL REMAIN FOGGED OR SNOW COVERED IN WINTER DRIVING MONTHS. AGAIN, FORD IS AWARE, AS THIS PROBLEM HAS AFFECTED MANY F-150 OWNERS, AS VERIFIED BY A GOOGLE SEARCH.
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May 10, 2015 - Nantucket, MA - Visibility/Wiper
ONE WEEK PRIOR REAR DEFROST STOPPED WORKING. RIGHT REAR WINDOW SHATTERED, WHILE DRIVING INTO PARKING LOT. SOUNDED LIKE A LARGE CHUNK OF ICE FELL ON ROOF. SPEED ABOUT 10MPH. OUTSIDE AIR TEMP 38F. TOOK TRUCK TO FORD DEALER AND WAS TOLD FORD HASN'T HAD A ISSUE WITH WINDOWS SHATTERING. A MECHANIC FROM THE DEALERSHIP LOOKED AT THE WINDOW AND STATED HE HAD THE SAME THING HAPPEN TO HIS TRUCK ONE MONTH PRIOR. DEALERSHIP TOLD ME TO CONTACT GIANT GLASS FOR REPLACEMENT AS THERE BODY SHOP DOESN'T REPLACE GLASS. GIANT GLASS REPRESENTATIVE STATED THEY HAVE SEEN A FEW F150 REAR WINDOWS SHATTERING AND MAY HAVE SOMETHING TO DO WITH THE REAR DEFROST.
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May 04, 2015 - Harrisville, NY - Visibility/Wiper
WHEN I WENT TO LEAVE FOR WORK THIS MORNING, I TRIED TO TURN THE REAR DEFROSTER ON AND IT WOULD NOT TURN ON. AFTER ABOUT 15 MINUTES OF DRIVING AND SLOWING DOWN TO THE VILLAGE SPEED LIMIT OF 30 MPH, THERE WAS A LOUD POP/ BANG THAT SOUNDED LIKE A GUNSHOT. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED THE DRIVER SIDE REAR WINDOW SHATTERED BUT WAS STILL IN PLACE. I PULLED OVER TO INSPECT IT AND NOTICED THE REAR DEFROSTER LED LIGHT ON. I HAVE READ ALL THE COMPLAINTS ON THIS SAME ISSUE AND THEY ALL SOUND EXACTLY THE SAME. THEY ALL EXPLAIN THAT IT HAS SOMETHING TO DO WITH THE REAR DEFROSTER AND A LOUD POP AND THE REAR WINDOW SHATTERING.
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Apr 30, 2015 - Pooler, GA - Visibility/Wiper
WHILE DRIVING AT 65MPH ON A HIGHWAY IN GA WITH MY REAR WINDOW DEFROSTER ON, WITH AN EXTERIOR TEMPERATURE IN THE MID 50S, I HEARD A VERY LOUD BANG WHICH I INITIALLY THOUGHT WAS A ROCK KICKED UP BY THE VEHICLE IN FRONT OF ME. WHEN I REACHED MY DESTINATION, I FOUND IT WAS THE PASSENGER SIDE REAR WINDOW PANEL THAT HAD SHATTERED DUE TO THE DEFROSTER OVERHEATING AND WAS STILL INTACT BECAUSE OF THE FACTORY TINT APPLIED TO THE INVOLVED WINDOW. IT'S OBVIOUS THE DEFROSTER WAS THE CAUSE BECAUSE THE SPIDER WEBBING BEGAN AT THE CORNER/BASE OF THE WINDOW WHERE THE HEATING CONNECTIONS ARE IN PLACE AND NOW MY REAR WINDOW DEFROSTER DOES NOT WORK WHEN I ATTEMPT TO ACTIVATE IT.
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Apr 22, 2015 - Medina, OH - Visibility/Wiper
WHILE USING THE REAR DEFROSTER, THE REAR WINDOW GLASS SHATTERED. RESEARCH HAS INDICATED THAT THIS IS A COMMON OCCURRENCE RESULTING FROM A DEFECT IN THE MANUFACTURE AND ASSEMBLY OF THE VEHICLE. THE MANUFACTURER HAS REFUSED TO HONOR MY REQUEST FOR REPLACEMENT OF THE GLASS.
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Mar 20, 2015 - Portland, OR - Visibility/Wiper
I HAVE A 2011 FORD F150 FX4 WITH THE POWER REAR SLIDING WINDOW WITH DEFROSTER. THE LED LIGHT DOES NOT WORK TO POWER THE DEFROSTER AND THE REAR WINDOW IS ALSO NOT DEFROSTING. AFTER SEARCHING ON THE INTERNET IF THIS DOES NOT GET REPAIRED THE REAR WINDOW HAS SHATTERED. THE DEALER ADVISED ME THERE WAS NO RECALL AND REPLACEMENT COST WOULD BE $1350.
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Mar 16, 2015 - Riverview, MI - Visibility/Wiper
DROVE HOME IN WARM WEATHER. PARKED BACKED INTO THE DRIVEWAY. LEFT PARKED OVERNIGHT AND GOT VERY COLD. WENT TO GO TO WORK IN THE MORNING AND BACK DRIVERS SIDE WINDOW WAS SPIDERED. FORD DEALER CLAIMS NO KNOWN ISSUE AND OUT OF WARRANTY. WANT $700 TO REPLACE. I'M DUE TO TURN IN FOR NEW VEHICLE (IT WAS A LEASE). THEY WANT ME TO PAY FOR THE DAMAGE. MODEL XLT SUPERCREW 2011.
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Feb 27, 2015 - Altoona, IA - Visibility/Wiper
I TURNED THE REAR DEFROST ON IN MY 2011 FORD F-150 AND SMELT A BURNING SMELL AND THEN HEARD A POP THE BACK DRIVER SIDE WINDOW TILE HAD SHATTERED.
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Feb 22, 2015 - Saint Ann , MO - Visibility/Wiper
TURNED ON THE REMOTE START WHICH APPARENTLY HAS A FACTORY SETTING THAT THE REAR DEFROST AUTOMATICALLY COMES ON. COME OUT TO THE VEHICLE AND THE PASSENGER SIDE REAR SLIDER IS SHATTERED.
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Feb 20, 2015 - Ewing, NJ - Visibility/Wiper
REAR SLIDING WINDOW DEFROSTER STOPPED WORKING AND DRIVER'S SIDE HEATED SEAT ALSO STOPPED WORKING. PRIOR TO HEATED SEAT STOPPING TO WORK, IT BECAME SO HOT IT ACTUALLY MADE MY LEG SO HOT IT HURT. IF I WAS WEARING SHORTS SKIN WOULD OF BEEN BURNT. AT THE TIME SEAT AND DEFROSTER STOPPED WORKING I SMELLED WIRES BURNING. GOOGLED THESE PROBLEMS I SAW THIS IS A VERY COMMON OCCURRENCE. TOOK MY TRUCK TO DEALERSHIP, FORD WILL FIX SEAT , BUT IT WILL COST ME $100 DEDUCTIBLE. REAR WINDOW DEFROSTER IS NOT COVERED BY MY EXTENDED WARRANTY. AT THIS TIME WAITING TO HEAR BACK FROM FORD. THERE ARE AT LEAST 20-30 COMPLAINTS ON THIS SITE ABOUT REAR DEFROSTER, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT.
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Jan 30, 2015 - Rhinebeck, NY - Visibility/Wiper
REAR LEFT WINDOW SPIDER WEBBED, THE SHATTERED, WHILE DEFROSTING, IT WAS -4 OUT. THE MIDDLE WINDOW, SLIDER, AND REAR RIGHT ARE OK, BUT ENTIRE UNIT MUST BE REPLACED. OUTER GLASS NOW FALLING OFF INSIDE GLASS OK. I THINK IT MIGHT BE A COMMON PROBLEM AS I KNOW ONE OTHER WHO HAD THE SAME HAPPEN, BUT UNDER WARRANTY FIRST WINTER. I HAVE FOUND MANY SIMILAR ON INTERNET. DOES NOT APPEAR TO BE RECALL. $800 REPAIR..
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Jan 19, 2015 - Warren, ME - Visibility/Wiper
MY TRUCK WAS PARKED AND RUNNING. I TURNED ON THE REAR DEFROST AND NOTICED THE LIGHT DID NOT COME ON. A COUPLE MINUTES LATER I HEARD A LOUD POP AND THE DRIVERS SIDE REAR WINDOW SHATTERED. I WENT TO THE FORD DEALER AS I JUST PURCHASED THE TRUCK ON 01/16/2015. THEY ACTED LIKE IT WAS AN ISOLATED INCIDENT AND I DIDN'T THINK MUCH OF IT. I THEN FIND ON THE INTERNET THIS IS AN ON GOING ISSUE. MY SON WAS SITTING IN THE BACK SEAT WHEN THIS HAPPENED. I FEEL THIS IS A VEHICLE DEFECT THAT NEEDS TO BE ADDRESSED BY FORD. I ALSO FEEL THIS IS A SAFETY ISSUE AS MY SON COULD HAVE BE INJURED DURING THIS INCIDENT. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.
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Nov 10, 2014 - Sioux Falls, SD - Visibility/Wiper
WHEN I STARTED MY TRUCK, THERE WAS A THIN LAYER OF ICE ON THE REAR WINDOW. I TURNED ON THE REAR DEFROST, BUT IT ONLY STAYED ON FOR APPROXIMATELY 15-20 SECONDS, THEN TURNED OFF AND WOULD NOT TURN ON AGAIN. ABOUT A MILE DOWN THE ROAD I HEARD A VERY LOUD NOISE, IT SOUNDED LIKE A LARGE OBJECT HIT THE ROOF OF THE CAB, I NOTICED A BURNT RUBBER SMELL BRIEFLY, AND THEN I NOTICED THAT THE RIGHT SIDE OF REAR WINDOW BEHIND THE HEADREST COMPLETELY SHATTERED. THE WINDOW IS STILL IN PLACE, BUT THERE ARE TINY SHARDS OF GLASS ON THE SEAT. FORTUNATELY I DID NOT HAVE ANY PASSENGERS IN THE TRUCK AT THAT TIME, BUT THAT IS NORMALLY WHERE MY DAUGHTER SITS.
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Oct 30, 2014 - Ringgold, GA - Visibility/Wiper
DRIVING DOWN THE ROAD AT 35 MILES PER HOUR, MY RIGHT REAR BLACK GLASS SHATTERED FROM THE INSIDE. MY SON WAS SITTING IN THE BACK SEAT AND THANKFULLY HE WAS ON THE OPPOSITE SIDE. IT SOUNDED LIKE A SHOT GUN HIT THE TRUCK. IT WAS SO LOUD, WE PULLED OVER AND WAS CHECKING EACH OTHER TO MAKE SURE WE DIDN'T GET HIT BY A BULLET. WE SOON LEARNED IT WAS THE WINDOW THAT SHATTERED FOR NO REASON. I BOUGHT THIS TRUCK BRAND NEW AND I KEEP IT IN GREAT SHAPE AND SPOTLESS SO IT WAS NOTHING THAT I DID WRONG. I CALLED THE DEALER AND WAS TOLD BY THE SERVICE MANAGER THAT THERE WAS NOTHING HE COULD DO AND I WAS OUT OF WARRANTY SO THIS IS NOT COVERED. IT SHOULD BE A RECALL BECAUSE IT COULD HAVE CAUSED SERIOUS INJURY TO SOMEONE IN THE BACK SEAT SINCE GLASS PARTICLES WERE FALLING OUT OF THE GLASS. THE PART IS $667.00 AND IT HAS TO BE REPLACED OUT OF MY POCKET. I AM VERY UPSET AFTER READING THE INTERNET OF HOW MANY PEOPLE THIS HAS HAPPENED TO WITH THEIR FORD TRUCKS.
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Sep 14, 2014 - Lincoln, RI - Visibility/Wiper
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN HEARD A LOUD POP, LOOKED IN MY REARVIEW MIRROR AND THE REAR WINDOW ON THE PASSENGER SIDE OF THE TRUCK WAS SHATTERED. THE REAR DEFROSTER WAS ON UPON THE TIME OF THIS HAPPENING, BUT IT WAS NOT ON FOR MORE THAN 5 MINUTES.
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Mar 25, 2014 - Portland, MI - Visibility/Wiper
THE DEFROST BUTTON WOULD NOT COME ON PROPERLY. ONCE IT DID, APPROXIMATELY 3 TO 5 MINUTES LATER I HEARD A LOUD POP. THAT IS WHEN I NOTICED BY LOOKING IN THE REAR VIEW MIRROR THAT THE REAR DRIVERS SIDE BACK WINDOW HAD SHATTERED. THERE WAS NOTHING INDICATING IT HAD BEEN STRUCK BY ANYTHING. THE ENTIRE WINDOW WAS STILL INTACT. THE OUTDOOR TEMPERATURE WAS AROUND 27 DEGREES. 2011 F150 SUPER CREW.
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Mar 07, 2014 - Strongsville, OH - Visibility/Wiper
I WAS DRIVING DOWN THE STREET AT 35MPH.I HEARD POP SOUND I LOOKED AROUND,EVERYTHING LOOKED OK BUT THE NEXT DAY I CHECKED THE TRUCK AND FOUND THE REAR PASS. WINDOW WAS SHATTERED. I HAVE READ ON THE NET A LOT OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM.IT SEEMS TO ME THAT FORD HAS A BAD GLASS PROBLEM.I'M WAITING TO HEAR BACK FROM THE DEALER.
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Feb 27, 2014 - Highland, IL - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR SLIDING WINDOW SHATTERED AFTER THE CONTACT ACTIVATED THE REAR DEFROSTER. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE WINDOW WAS REPLACED WITH A NEW WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
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Feb 25, 2014 - Cranberry Township, PA - Visibility/Wiper
WHILE USING THE ELECTRIC DEFROST, THE PASSENGER SIDE OF THE REAR WINDOW SHATTERED.
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Jan 17, 2014 - Tecumseh, MI - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR WINDOW SHATTERED SUDDENLY. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE THE MECHANIC DIAGNOSED THAT THE REAR WINDOW WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
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Nov 15, 2013 - Mcallen , TX - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE SUNROOF SUDDENLY EXPLODED. THE CONTACT WAS NOT INJURED AND THE GLASS DID NOT ENTER THE VEHICLE. THE CONTACT STATED THE GLASS EXPLODED UPWARD. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO TOOK PICTURES AND SUBMITTED THEM TO THE MANUFACTURER. THE DEALER WAS AWAITING A SOLUTION FROM THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,825.
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Jul 19, 2013 - Necedah, WI - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THERE WAS AN ABNORMAL REFLECTION OF THE DASHBOARD ON THE WINDSHIELD THAT MADE IT EXTREMELY DIFFICULT FOR THE CONTACT TO SEE THE ROADWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
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Apr 10, 2013 - Amsterdan, NY - Visibility/Wiper
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE THE DEFROSTER WAS ACTIVATED, HE NOTICED THAT THE REAR WINDOW BEGAN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE GLASS AND DEFROSTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.
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