Service Brakes Problem on the 2011 FORD F-150
Car problem(s) with the 2011 FORD F-150.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Service Brakes
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Jul 07, 2019 - Merrillville, IN - Service Brakes
HAD FORD CUSTOMER SATISFACTION PROGRAM 15N05 DONE ON MY TRUCK JANUARY 2017 AFTER VACUUM PUMP NOISES IN THE FRONT END. VEHICLE WAS AT 90.5K MILES THEN AND IS NOW AT 120.5K MILES. NOTICED A FEW WEEKS AGO THE VACUUM PUMP WAS AGAIN MAKING THE SAME VIBRATION NOISES AT STARTUP...PROBABLY EVEN WORSE (NOISIER, SEVERAL CYCLES OF VIBRATION INSTEAD OF JUST ONE). SINCE I WAS PAST THEIR 1-YEAR/12K MILE WARRANTY PROGRAM ON THE UNIT, FORD DEALER AND CUSTOMER SERVICE HAVE BOTH DECLINED TO SUPPORT ANOTHER REPLACEMENT IN ANY WAY. WAS READING ON F150 FORUMS AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME FAULTY VACUUM PUMPS AFTER HAVING THE WARRANTY WORK DONE. SO, NOW I HAVE A NOISY VACUUM PUMP AND VERY SLIGHT PEDAL CHANGES AT FIRST START-UP THAT I MUST PAY TO FIX. NO INCIDENTS SO FAR BUT NOW I'M ON THE HOOK FOR AN ADDITIONAL REPAIR AFTER ONLY 18MONTHS/30K MILES WITH THE FORD RECOMMEND REPLACEMENT PUMP. NOTHING ON VEHICLES THESE DAYS ONLY HAS A 30K MILE LIFE. THAT'S TERRIBLE. FOR SAFETY'S SAKE, I'M GOING TO HANDLE THIS REPLACEMENT ON MY OWN AND HAVE NO RECOURSE AT THIS MOMENT FOR SATISFACTION BESIDES TO ATLEAST REPORT THAT FORD REPLACED AN EASILY FAILING VACUUM PUMP WITH ANOTHER EASILY FAILING VACUUM PUMP AND THEY DO NOT STAND BEHIND THAT WORK. IF THIS SAFETY ISSUE WAS SEVERE ENOUGH TO CREATE A SATISFACTION PROGRAM/EXTENDED WARRANTY PROGRAM THE FIRST TIME AROUND, WHY IS SAFETY NO LONGER IMPORTANT THE SECOND TIME AROUND WHEN IT IS FAILING AGAIN? ANSWER - BECAUSE THEY DON'T HAVE THE NHTSA INVESTIGATING THEM THIS TIME AROUND....MAYBE ENOUGH COMPLAINTS LIKE MINE AND IT WILL RE-OPEN THE CASE.
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Jun 22, 2019 - Goshen, IN - Service Brakes
I OWN A 2011 FORD F150 THAT WAS UNDER A TRANSMISSION RECALL THAT WAS VERY SERIOUS IN NATURE: 16V248000 -FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150 TRUCKS, 2012 FORD EXPEDITION, LINCOLN NAVIGATOR, AND FORD MUSTANG VEHICLES. THE AFFECTED VEHICLES ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION THAT MAY UNEXPECTEDLY DOWNSHIFT TO FIRST GEAR, REGARDLESS OF VEHICLE SPEED. I HAD THIS RECALL PERFORMED AND EVER SINCE, I'VE HAD TRANSMISSION ISSUES. THE TRANSMISSION DOES NOT RESPOND AS IT SHOULD. THE TRUCK TAKES OFF VERY SLOWLY AS IT ACCELERATES (VERY DANGEROUS IN TRAFFIC). ON TOP OF THAT IT HAS SHIFTING PROBLEMS. THE DEALERSHIP (EBY FORD IN GOSHEN, IN) HAS BEEN NO HELP WHATSOEVER. NOW, ON TOP OF NOT GETTING THIS TAKEN CARE OF, I NOW HAVE ANOTHER ISSUE WITH THE VEHICLE (THAT'S ALSO BEEN AN ONGOING PROBLEM): +FIELD SERVICE ACTION NUMBER: 15N05. MY VEHICLE HAS 152,XXX MILES ON IT AND THEY'RE SAYING THEY CAN'T COVER THIS BECAUSE IT'S OVER 150,000. I NEED HELP GETTING THIS VEHICLE IN A A SAFE DRIVING CONDITION SO THAT I SOMEONE DOESN'T END UP SERIOUSLY INJURED OR DEAD. PLEASE HELP! THESE THINGS OCCUR WHILE THE VEHICLE IS BEING OPERATED. THERE IS ONLY ONE OPTION BELOW FOR "WHEN DID THIS HAPPEN?". I SELECTED TODAY, HOWEVER, THIS HAS BEEN AN ONGOING THING SINCE THE ORIGINAL RECALL WAS PERFORMED (MENTIONED ABOVE).
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Apr 27, 2019 - Clermont, FL - Service Brakes
NO OR POOR BRAKING RIGHT AFTER ENGINE STARTUP AND TRAVELING IN REVERSE (VACUUM ASSIST). VERY POOR BRAKING AT EMERGENCY OR PANIC STOP (AS IF THE BRAKE LINES NEED BLED). TRAVEL SPEED AT ABOUT 45MPH. ONLY 27K MILES ON VEHICLE. SIMILAR TO CONCERNS THAT PROMPTED THE FORD 19S07 WARRANTY EXTENSION FOR THE ELECTRIC VACUUM ASSIST UNIT, BUT THIS VEHICLE IS NOT COVERED BY THAT. FORD DEALERSHIP WANTS OVER $100 TO DIAGNOSE BRAKE SYSTEM. VERY SCARRY DRIVING!
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Apr 25, 2019 - Boston, KY - Service Brakes
UPON STARTING VEHICLE AND BEGINNING MOVEMENT, THE BRAKES DO NOT WORK FOR A SHORT TIME. ENGINE LIGHT HAS CAME ON. PRESSING ON GAS PEDAL MOVEMENT IS SLUGGISH.
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Mar 09, 2019 - Flint, MI - Service Brakes
WHILE DRIVING DOWN THE HIGHWAY THE FAULT CODE FOR TIMING CHAIN P0016 CAME ON AND ENGINE SEIZED IN THE MIDDLE OF THE HIGHWAY. I LOST ALL POWER STEERING AND BRAKE POWER WHICH CAUSED ME TO ALMOST COLLIDE WITH OTHER VEHICLES TRYING TO GET OFF THE HIGHWAY WITH NO POWER. AFTER FINALLY GETTING TRUCK ON THE OFF RAMP IT TOOK ALL I HAD TO GET IT TO STOP AT THE INTERSECTION PUTTING MY LIFE AND THE DRIVER OF THE SUV AT THE INTERSECTION LIFE IN DANGER.
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Feb 28, 2019 - Rochester, NH - Service Brakes
THE BRAKE VACUUM PUMP IS NOT WORKING. I+M UNABLE TO GET INTO MY CAR, START IT THEN DRIVE OFF. IT NEEDS TO WARM UP FOR ABOUT 5 MINUTES TO FILL THE PUMP. BASED ON RESEARCH THAT I HAVE DONE, THERE WAS A RECALL ON THIS PART 15N05. BUT MY VEHICLE DOESN+T LIST IT AS A RECALL. CAN I GET AN EXPLANATION WHY MY VEHICLE DOESN+T LIST THE RECALL? THANKS
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Feb 20, 2019 - Capistrano Beach, CA - Service Brakes
TRANSMISSION UNEXPECTEDLY SHIFTS INTO LOWER GEAR. WAS INFORMED BY FORD DEALER IN WRITING THAT I NEEDED TO REPLACE THE LEAD FRAME ASSEMBLY. BRAKES FAIL ON COLD START. VACUUM PUMP REPLACED BY DEALER. BRAKES STILL EXPERIENCE ISSUE (AS DESCRIBED IN FORD+S CAMPAIGN) WAS INFORMED BY FORD THAT THERE WAS AN ISSUE WITH THE BRAKE BOOSTER.
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Feb 07, 2019 - San Benito, TX - Service Brakes
THE BRAKES DO NOT WORK IN THE MORNING WHEN I START UP MY VEHICLE.
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Dec 02, 2018 - Olmstead, KY - Service Brakes
TAKATA RECALL. THE BRAKES WILL LOCK UP AND WON'T STOP THE TRUCK EVEN WHEN PUSHED IN ALL THE WAY. AFTER A FEW SECONDS IT WILL GO AWAY BUT HAVE STILL ALMOST HIT SEVERAL THINGS. THIS IS VERY DANGEROUS AND I HOPE THAT THIS CAN BE FIXED. THANKS
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Oct 15, 2018 - Decorah, IA - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN STARTED FOR A LONG PERIOD OF TIME. AS A RESULT, THE BRAKE PEDAL WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE IDLING FOR A PERIOD OF TIME BEFORE THE BRAKES WOULD WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
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Sep 26, 2018 - Decorah, IA - Service Brakes
AFTER SITTING OVERNIGHT, AND TURNING ON THE TRUCK THE VACUUM PUMP IS EXTREMELY LOUD. IF DRIVING THE TRUCK IMMEDIATELY THE BRAKES WILL NOT WORK UNLESS PUSHED VERY HARD. AFTER ABOUT 3 MINUTES THE SOUND DIMINISHES AND THE BRAKES WORK ADEQUATELY.
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Aug 26, 2018 - Geneva, OH - Service Brakes
FROM A COLD START, THE SERVICE BRAKES DID NOT WORK UPON INITIAL APPLICATION. WITH EXTREME PEDAL PRESSURE, TRUCK EVENTUALLY STOPPED ROLLING NARROWLY AVOIDING IMPACT. INCIDENT OCCURRED IN OUR DRIVEWAY.
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Aug 25, 2018 - Las Vegas, NV - Service Brakes
HAD COMPLETE BRAKE FAILURE. WAS ABLE TO GET THE TRUCK STOPPED. SAW IT WAS 2 PINTS LOW ON FLUID. ADDED FLUID, DROVE TOWARDS MY AUTO SHOP, HAD TO STOP TO FILL THE BRAKE FLUID AGAIN (THE LIGHT WENT ON THIS TIME). DID THIS A FEW TIMES. JUST BEFORE I GOT TO THE STOP, THE TRUCK BLEW OUT SOME SMOKE, CHUGGED, AND THE MOTOR SEIZED UP. TOWED THE TRUCK TO THE SHOP, THEY FOUND OUT THE MASTER CYLINDER LEAKED AND THE VACUUM LINES SUCKED THE BRAKE FLUID OUT OF THE MASTER CYLINDER AND DUMPED IT INTO THE CYLINDERS IN THE MOTOR AND THIS BLEW MY MOTOR. I HEAR THERE IS A RECALL FOR THIS ON 2014 F-150S BUT NOT ON THE 2011. TERRIBLE DESIGN. A BRAKE PROBLEM SHOULD NOT BLOW UP MY MOTOR.
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Aug 13, 2018 - Indianapolis, IN - Service Brakes
VACUUM PUMP AND BRAKE BOOSTER HAS FAILED ON MY F150. FORD STATES THAT THE VEHICLE IS NOT COVERED UNDER "15N05" EXTENDED COVERAGE/RECALL. VEHICLE WAS MANUFACTURED AT THE EFFECTED PLANTS DURING THE TIME LISTED IN THE BULLETIN. FORD IS CHARGING ME OVER $1300 TO FIX MY VEHICLE, DESPITE THIS BEING A KNOWN SAFETY PROBLEM.
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Aug 10, 2018 - Granite City, IL - Service Brakes
COMPLETE BRAKE FAILURE. THIS IS AN ABSOLUTE SAFETY ISSUE AS I COULD NOT STOP MY TRUCK UNTIL I PUT THE VEHICLE IN PARK NEARLY HITTING ANOTHER VEHICLE. THE BRAKES WILL NOT STOP THE VEHICLE ON COLD START AS THE RPM+S RUN SLIGHTLY HIGHER AT IDLE. TOOK 2011 F150 TO DEALER FOR SERVICING OF THE BRAKES AND DEALER WAS ABLE TO REPLICATE ISSUE AND STATED VACUUM ASSIST PUMP IS NOT WORKING AND WILL BE COVERED UNDER A RECALL. BRAKE VACUUM PUMP WAS CHANGED, DEALER TESTED AND CALLED ME AND SAID TRUCK WAS REPAIRED. I PICK THE TRUCK UP FROM THE DEALER AND BACK UP, AGAIN NO BRAKES, BRAKE PEDAL IS TO THE FLOOR AS I AM STILL MOVING IN REVERSE I PUT SHIFTER INTO NEUTRAL AND COME TO A STOP. I THEN SHIFT INTO DRIVE TO PARK THE TRUCK AND AGAIN NO BRAKES AND DRIVE OVER THE CURB PROTECTING FORD SERVICE DEPARTMENT BUILDING BEFORE COMING TO A STOP. DEALER PERFORMS MAINTENANCE AND FINDS THAT THE BRAKE BOOSTER HAS AN INTERNAL ISSUE CAUSING BLEED OFF LOSS IN PRESSURE. I ASK IF THIS IS A RECALL ITEM AND THE DEALER STATES THAT IT IS NOT. WAITING FOR REPAIR TO BE COMPLETED AND WILL COST $500 FOR PARTS AND LABOR AND WAS STATED THAT THIS WAS A HIGHLY DISCOUNTED RATE.
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Jul 31, 2018 - Vicksburg, MS - Service Brakes
WHEN THE VEHICLE IS FIRST STARTED, THE BRAKES DO NOT WORK. WHEN I CRANK THE VEHICLE AND PUT IN REVERSE THE BRAKES DO NOT HAVE ANY PRESSURE AND THE VEHICLE SLOWLY GRINDS TO A HALT WHEN I PRESS THE BRAKES EXTREMELY HARD. ABOUT 1-2 MINUTES AFTER CRANKING THE BRAKES WORK FINE. I HAVE NEARLY BACKED DOWN A LARGE HILL MULTIPLE TIMES.
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Jul 30, 2018 - Decorah, IA - Service Brakes
WHEN STARTING TRUCK AFTER SITTING OVERNIGHT, THE VACUUM PUMP IS LOUD FOR APPROXIMATELY 3 MINUTES. CONCURRENTLY THE BRAKES DO NOT WORK WHICH IS A HUGE SAFETY FACTOR. WHEN STARTING OUT OF THE DRIVEWAY ONE CANNOT TRUST THE BRAKES TO ENGAGE WHEN THE PETAL IS DEPRESSED. ONCE THE NOISE DIMINISHES THE BRAKES WORK.
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Jul 12, 2018 - Shirley, NY - Service Brakes
IT IS SCARY WHEN THE THE BREAK PEDAL LOCKS IN MIDAIR. WE HAVE TO PRESS IT SEVERAL TIMES TO GET IT TO GO DOWN TO THE FLOOR. THIS DELAYS STOPPING THE TRUCK IN A TIMELY FASHION. ALSO THERE IS A HUMMING/ RATTLING SOUND IN THE VEHICLE. THE TRUCK HAS BEEN OFF THE ROAD AT LEAST A MONTH UNTIL WE CAN AFFORD TO GET THIS ISSUE FIXED. AFTER CALLING THE DEALERSHIP WE DISCOVERED THAT THE TRUCK WAS ENTITLED TO THE CUSTOMER SATISFACTION PROGRAM EXTENDED WARRENTEE NOTICE 15N05 POSTED IN 2016. HOWEVER, IT DOES NOT APPLY TO OUR VEHICLE BECAUSE IT HAS 188,000 MILES. THIS PROGRAM SHOULD HAVE BEEN A RECALL MATTER SINCE SO MANY F150'S HAD THE SAME PROBLEM. IT'S NOT FAIR THAT SO MANY PEOPLE HAD TO FIGHT TO THE RIGHT TO FIX THE ISSUE AND FORD ONLY GIVES CONSUMERS WITH OVER 150,000 MILES JUST OVER ONE YEAR TO GET IT REPAIRED FOR FREE. NOW WE ARE FORCED TO PAY OUT OF POCKET FOR A DEFECTIVE ELECTRIC VACUUM PUMP WHICH WOULD HAVE ENDED OUR WORRIES WITH THE BREAKS AND THE RATTLING SOUND. WE WOULD GREATLY APPRECIATE HELP IN GETTING FORD TO EXTEND SOME OF THE MANUFACTURE WARRANTEES AND RECALLS TO OUR FORD F150 SO THAT WE COULD RETURN TO USING OUR FAMILY/WORK TRUCK SAFELY. THANK YOU.
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Jul 06, 2018 - Nashua, NH - Service Brakes
2011 FORD F150 VACUUM ASSIST PUMP FAILED AND WAS REPLACED ON 10/19/16 AT 79320 MILES. THE PUMP IS FAILING AGAIN IT MAKES A VERY LOUD NOISE. THE TRUCK NOW HAS 107757 MILES AND FORD REFUSES TO REPLACE THE PUMP UNDER WARRANTY RECALL. THE NEW PUMP STARTED MAKING NOISE AROUND 03/18 WITH 102000 MILES. THE NEW PUMP ONLY LASTED 17 MONTHS AND 22600 MILES. FORD IS REPLACING A BAD PUMP WITH A BAD PUMP
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Jun 30, 2018 - Saranac Lake, NY - Service Brakes
WHILE BACKING OUT OF GARAGE, AFTER TRUCK SAT OVERNIGHT, I HAD EXTREMELY HARD BRAKE PEDAL AND ALMOST NO BRAKES, NARROWLY MISSING A PARKED CAR. AFTER ENGINE OPERATES FOR A WHILE, BRAKES RETURN TO NORMAL OPERATION. THE PROBLEM OCCURS NOW WHEN THE TRUCK SITS OVERNIGHT.
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Apr 27, 2018 - Newbury Park, CA - Service Brakes
NO ASSIST BRAKES SPORADICALLY DO NOT WORK, ALMOST CAUSING THREE ACCIDENTS. NORMALLY IT IS AFTER THE TRUCK SITS FOR A COUPLE OF DAYS OR WHEN IT'S COLD IN THE MORNINGS. I PUT MY FOOT ON THE BRAKES, START THE TRUCK, PUT IT IN REVERSE, AND NO BRAKES. I IMMEDIATELY PRESS HARD AND THE BRAKES GRIND COMING TO A SLOW STOP. I'VE ALMOST BACKED INTO A COUPLE OF CARS. ANOTHER I BACKED OUT OF DRIVEWAYS AND COULDN'T COME TO A STOP UNTIL I CROSSED THE STREET HITTING THE OPPOSITE CURB. THIS NEEDS TO GET RECALLED BEFORE SOMEONE GETS SERIOUSLY HURT. THE DEALER WON'T DO ANYTHING UNLESS I PAY $150 AND LEAVE THE TRUCK FOR SEVERAL DAYS SO THEY CAN TEST BRAKES MANUALLY THEMSELVES. 1) HUGE INCONVENIENCE AND 2) NO CERTAINTY THAT IT WILL HAPPEN FOR THEM AS IT HAPPENS PERIODICALLY.
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Apr 24, 2018 - Gaylord, MI - Service Brakes
WHEN COMING TO A STOPLIGHT ON A CITY STREET, BRAKES WERE APPLIED BUT THE ENGINE RACED TO A HIGH RPM . NEXT I PUSHED PEDAL HARDER BUT REAR TIRES WERE NOW SPINNING ON DRY PAVEMENT. I PUT F-150 TRUCK INTO PARK STOPPING INCHES FROM THE CAR STOPPED AHEAD OF ME AT STOPLIGHT.
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Apr 17, 2018 - Kalamazoo, MI - Service Brakes
IF I START MY TRUCK AND IMMEDIATELY PUT IT IN REVERSE MY BRAKES WILL NOT WORK, I HAVE TO LET THE TRUCK SIT FOR A COUPLE MINUTES BEFORE MY BRAKES WILL WORK. I HAVE REPLACED MY BRAKES THINKING THIS WOULD CORRECT THE PROBLEM BUT IT DID NOT. I HAVE BACKED INTO A CONCRETE POST BECAUSE OF THIS. VERY UNSAFE
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Apr 08, 2018 - Xenia, OH - Service Brakes
OCCASIONALLY ON INITIAL START UP THE BRAKE PEDAL DOES NOT WANT TO DEPRESS, FEELS VERY HARD AND DOES NOT ENGAGE THE BRAKES. FIRST TIME IT HAPPENED I WAS PARKED ON A SLOPE AND THE TRUCK ROLLED BACKWARDS AND ONLY AFTER STOMPING ON THE PEDAL WITH BOTH DID IT STOP BUT BY THAT TIME IT HAD ROLLED ABOUT 30 FEET. THIS HAPPENED ABOUT 8 MONTHS AGO, AND CONTINUES TO OCCUR AFTER THE TRUCK HAS NOT BEEN USED FOR SEVERAL DAYS. I HAVEN+T PARKED ONLY ANY SLOPES AND I ALWAYS BACK UP SLOWLY TO TEST THEM BEFORE I DRIVE, WHEN IT HAPPENS I PUMP THEM SEVERAL TIMES AND THEN THEY ENGAGE. I+VE HAD THEM CHECKED BY MECHANIC BUT HE HAS NOT FOUND ANYTHING DEFECTIVE AND HAS NOT BEEN ABLE TO DUPLICATE THE SITUATION. OTHER THAN THESE OCCURRENCES THE BRAKING WORKS NORMALLY.
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Mar 15, 2018 - Greeneville, TN - Service Brakes
MY 2011 FORD F150 ECOBOOST IS MAKING A HUMMING NOISE WHEN YOU START THE TRUCK AND MOVE THE SHIFTER INTO A GEAR AND APPLY THE BRAKES., DOES THIS FOR ABOUT A MINUTE OR I REV THE ENGINE AND IT GOES AWAY. THE BRAKE PEDAL FEELS VERY WEEK THEN THE PRESSURE COMES BACK UP. I HAVE HAD THIS TRUCK INTO GATEWAY FORD IN GREENEVILLE TN SINCE THE SECOND DAY I OWN THE TRUCK. THE SALEMAN SAID THIS IS NORMAL FOR THIS TYPE MOTOR. THEY ALSO CHANGED THE SPARK PLUGS FOR A MISS I WAS HAVING IN THE MOTOR. I HAVE BEEN TO THE DEALER 4 TIMES ALWAYS GET SENT AWAY LIKE IM CRAZY ITS ALL IN MY MIND. DON'T KNOW WHERE ELSE TO TURN ANY HELP WOULD BE VERY GRATEFUL. THANK YOU THIS HAPPENS THRU OUT THE DRIVING OF THE TRUCK
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Mar 15, 2018 - Enterprise, AL - Service Brakes
I WAS APPROACHING A RED LIGHT AT AN INTERSECTION ALMOST IN FRONT OF MY WORK IN TOWN. I WAS DRIVING APPROXIMATELY 25 MPH ON BOLL WEEVIL CIRCLE AND APPLIED BRAKES WITH PLENTY OF ROOM TO STOP. MY BRAKES DIDN'T SEEM TO DO ANYTHING SO I PUSHED THE PEDAL TO THE FLOOR AND I WAS BARELY SLOWING DOWN. I BELIEVE I WAS SLOWING ONLY BECAUSE I WASN'T ACCELERATING. MY ANTI LOCK BRAKES DID NOT WORK. WEATHER CONDITIONS: LIGHT RAIN. I DID NOT SKID! I HIT THE DRIVER'S SIDE OF A BLAZER WHICH WAS COMING FROM THE RIGHT PERPENDICULAR TO ME. DPS CASE 6687819 LOCAL CASE 2016-07-4597. I HAVE HANDS FREE IN MY VEHICLE BUT NO ELECTRONIC DEVICES WERE IN USE, THERE WERE NO DISTRACTIONS. I WAS ALONE RETURNING TO WORK AFTER LUNCH. AFTER HAVING MY VEHICLE REPAIRED I TOOK IT TO THE FORD DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY RAN A CHECK AND REPLACED THE VACUUM PUMP AT NO CHARGE WITH A DIFFERENT TYPE. I HAVE HAD NO ISSUES SINCE. UNFORTUNATELY, THEY DID NOT COVER MY INSURANCE DEDUCTIBLE AND THE INCREASE IN MY INSURANCE.
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Feb 07, 2018 - Cochranton, PA - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR. THE WHEELS LOCKED, AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAKE VIEW FORD, 12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS-14072276. THE CONTACT WAS INFORMED THAT THE LOCAL DEALER COULD USE THEIR PAS TO ASSIST WITH REPAIR FEES, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
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Nov 16, 2017 - Blanchard, OK - Service Brakes
WHILE DRIVING THE VEHICLE AROUND 45 TO 50 MPH THE VEHICLE STARTED SKIDDING. THE BRAKES WERE NOT APPLIED WHEN THIS HAPPENED THE VEHICLE JUST STARTED SKIDDING ON ITS OWN. THE VEHICLE SOUNDED LIKE THE TRANSMISSION WAS COMING APART. I CONTACTED FORD AND TOLD THEM ABOUT THE ISSUE AND THEY SAID THERE WERE NO RECALLS ON THE VEHICLE. I TOLD THEM THE THIS WAS A SAFETY ISSUE AND THAT MY WIFE HAS BACK PROBLEMS AND THAT WHEN THE VEHICLE STARTED SKIDDING IT JERKED US FORWARD. IF THERE WOULD HAVE BEEN VEHICLES BEHIND US OR IF WE WERE GOING THRU AN INTERSECTION THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THEY TOLD ME FORD WAS NOT RESPONSIBLE AND THAT I SHOULD TAKE THE VEHICLE IN AND HAVE IT SERVICED. WE WERE DRIVING ON A HIGHWAY WHEN THIS OCCURED.
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Oct 08, 2017 - Rosie, AR - Service Brakes
AFTER STARTING VEHICLE AND SHIFTING INTO REVERSE, BRAKES ARE HARD TO PRESS, LEADING TO INCREASED STOPPING DISTANCE. HAS HAPPENED ONCE IN DRIVE, ONLY RIGHT AFTER STARTING VEHICLE.
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Jul 27, 2017 - Kasson, MN - Service Brakes
MY BRAKES HAVEN'T BEEN WORKING PROPERLY. IT LOOKS LIKE THE YEAR OF MY TRUCK HAD A RECALL. BUT ACCORDING TO MY VIN THEY NEVER RECALLED MY TRUCK.
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Jun 18, 2017 - Pittstown, NJ - Service Brakes
TEMPORARY HARD BRAKE PEDAL CONDITION AT START-UP FOLLOWED BY MORE NORMAL PEDAL FEEL AFTER A FEW SECONDS. WHEN YOU FIRST START MOVING YOU HAVE TO ALMOST STAND ON THE BRAKES PEDAL TO GET IT THE CAR TO STOP.
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May 16, 2017 - Fort Worth, TX - Service Brakes
WHILE DRIVING AT APPROX 65-70 MPH ON THE ENTRANCE RAMP TO ROUTE 114 EAST BOUND FROM ROUTE 287 SOUTH BOUND (RHOME, TX.) THE BRAKE LIGHT WARNING ANNOUNCED IN THE TRUCK. I THEN WENT TO TEST THE BRAKES AS THEY WENT ALL THE WAY TO THE FLOOR, I WAS SLOWING DOWN BUT NOT MUCH. I THEN HAD TO USE THE MANUAL TRANSMISSION AND DOWNSHIFT. FINALLY COMING TO A COMPLETE STOP APPROX 3/4 TO A MILE DOWN THE ROAD. THANKFUL NO TRAFFIC AT THIS TIME 615 PM (APPROX). THE SERVICE REPORT IS ATTACHED THE REAR SEAL IN THE MASTER CYLINDER FAILED, CAUSE THE BOOSTER TO DRAWN IN AIR AND FAIL AS WELL. AS A NOT WHEN THE VEHICLE WAS STOP I OPENED THE HOOD AND CHECKED THE BRAKE RESERVOIR WAS EMPTY AND YOU COULD HEAR AIR BEING SUCKED IN. I HAD MY 13 YR OLD DAUGHTER IN THE TRUCK WITH ME, AS WE WERE RETURNING FROM HER HORSE RIDING LESSONS. I DON'T IMAGE THIS "JUST FAILS" ALSO AS A NOTE THE VEHICLE WAS CHECKED TO INCLUDE THE BRAKES 04/01/2017 AT THAT TIME THE BRAKE SYSTEM WAS FLUSHED - AND ANOTHER SERVICE (SPARK PLUGS) 04/10/2017 - IN THE LOOKED AT BRAKE FLUIDS AND PADS AND ROTORS. NO ISSUES FOUND, I ALSO HAD CHECKED MY FLUIDS ON THE WEEKEND OF MAY 6TH, AGAIN NO ISSUES.
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Mar 13, 2017 - Derby, KS - Service Brakes
MASTER CYLINDER BOOSTER. BACKED OUT OF DRIVE AND WENT FORWARD. PUSHED BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR. THIS HAPPENED ON A CITY STREET WITH NO WARNING. TOOK TRUCK TO FORD DEALER AND THEY REPLACED MASTER CYLINDER BYPASS AND BLEED SYSTEM. THERE IS A RECALL ON THE -150'S BUT WAS INFORMED MINE WASN'T COVERED.
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Oct 17, 2016 - Waukesha, WI - Service Brakes
SERVICE BULLETIN WAS OUT FOR A BREAK BOOSTER VACUUM FOR 3 MDEL YEARS OF THE F150. HAD TAKEN MY TRUCK IN AROUND MID MAY 2016 AND THE PART WAS ON BACK ORDER. (HAD A LOANER TRUCK FOR OVER A MONTH) PART WAS INSTALLED AND HAD MY TRUCK BACK A WEEK OR TWO BEFORE THE 4TH OF JULY 2016. STARTED HEARING THE NOISE AGAIN AND WAS FINALLY ABLE TO GET MY WORK SCHEDULE TO WORK WITH ME ON GETTING MY TRUCK IN TODAY 10-17-16 AND SURE ENOUGH PART IS BAD. NOW FORD IS SAYING IT'S ON ME TO PAY OUT OF POCKET FOR THIS PART TO BE REPLACED AGAIN. BARELY 3 AND A HALF MONTHS AFTER IT WAS FIXED. CLAIMING THIS WAS A CUSTOMER SATISFACTION FIX. THERE IS NO DOUBT WHY THIS SHOULDN'T BE A RECALL AND WHY FORD SHOULDN'T BE MANNING UP AND TAKING CARE OF THIS ISSUE. POTENTIAL BRAKE FAILURE BECAUSE OF A REOCCURRING ISSUE WITH THIS PART ON MANY OTHER TRUCKS.
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Aug 29, 2016 - Montgomery Village, MD - Service Brakes
CAR INDICATED LOW BRAKE FLUID AT TRAFFIC LIGHT 1... BRAKES OPERATED PROPERLY FOR TRAFFIC LIGHT 2 THEN SUDDENLY AT SPEED BRAKE PEDAL WENT TO FLOOR WHILE ATTEMPTING TO SLOW FOR ENTRY TO HIGHWAY ON RAMP AFTER TRAFFIC LIGHT 3. I WAS ABLE TO AVOID MEDIAN AT ON RAMP AS WELL AS TWO OTHER CARS WHILE VEHICLE ROLLED TO STOP BEFORE TRAFFIC LIGHT 4.
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Jul 18, 2016 - La Habra, CA - Service Brakes
MY TRUCK WON'T STOP I HAPPENS IN THE MORNINGS A TRUCK SUDDENLY STOPPED I PUT MY BRAKES ON MY TRUCK DIDN'T STOP IN TIME AND I HIT THE TRUCK IN FRONT OF ME GOT IN ACCIDENT THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME
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Jul 07, 2016 - Grant, MI - Service Brakes
THE BRAKES FAIL AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. THERE IS NO WARNING WHATSOEVER. I ALMOST HIT A HOUSE. I HAD JUST STARTED THE TRUCK, SHIFTED INTO GEAR AND PROCEEDED TO MOVE FORWARD AND WHEN I APPLIED THE BRAKE THE TRUCK WOULD NOT STOP.
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Jun 28, 2016 - Coral Gables, FL - Service Brakes
WHILE TRAVELING THE VEHICLE UNEXPECTEDLY PUTS ITSELF INTO PARK. THE VEHICLE THEN LOCKS UP THE BREAKS AND SKIDS ACROSS THE ROAD. AFTER SKIDDING THE VEHICLE'S THROTTLE DOES NOT WORK AND THE VEHICLE IS INOPERABLE. THIS HAS HAPPENED FOR APPROXIMATELY TWO (2) YEARS. IT HAS HAPPENED WHILE DRIVING AT HIGH SPEED (70 MPH) ON A LIMITED ACCESS HIGHWAY FACILITY. IT HAS OCCURRED AT STOP LIGHTS. IN ONE INSTANCE WHILE AT A STOP LIGHT THE VEHICLE CEASED TO OPERATE AND WAS STRUCK BY ANOTHER VEHICLE. LAST WEEK WAS NOTIFIED BY THE VEHICLE MANUFACTURER THAT THEY WERE CONDUCTING A RECALL FOR THE EXACT REASON THAT HAS CAUSED ME PROBLEMS FOR THE PAST TWO YEARS. THE MALFUNCTION HAS CAUSED MECHANICAL DAMAGES TO THE VEHICLE'S SUSPENSION, STEERING, TIRES, AND ACCELERATION. THE VEHICLE VIBRATES UNCONTROLLABLY AT ANY SPEED OVER 35 MPH. THERE ARE ALSO RATTLING INSIDE AND OUTSIDE OF THE VEHICLE.
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May 20, 2016 - Deer Park, TX - Service Brakes
VERY HARD TO PUSH BREAK WITH BOTH LEGS HARD TO STOP WHEN BACKING UP AND A NOISE CLICKING FROM SOMEWHERE SOUNDS LIKE FROM MOTOR OR DASH ???? HAPPEND SEVERAL TIMES OVER LAST TWO WEEKS ONE BEING TODAY AT 7:50 AM ON MAY 20,2016 WAS AFRAID I WAS GOING TO HIT CAR PARKED ON SIDE OF ROAD WHEN BACKING OUT OF MY DRIVEWAY.
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Apr 11, 2016 - Eagan, MN - Service Brakes
I HAVE A 2011 FORD F150 ECOBOOST. I RECEIVED A EXTENDED WARRANTY FOR ISSUES OCCURRING WITH THE ELECTRIC VACUUM PUMP. I HAVE DIAGNOSED AN ISSUE WITH THE BRAKES AFTER STARTING THE TRUCK UP. I STARTED THE TRUCK UP PUT IT IN REVERSE BACKED DOWN THE DRIVEWAY AND LOST ALL ABILITY TO BRAKE AND STOP THE TRUCK. IF THERE WAS A VEHICLE OR INDIVIDUAL BEHIND ME THERE COULD HAVE BEEN AN ACCIDENT WHERE INJURY OR DEATH COULD HAVE OCCURRED DUE TO THE INABILITY TO STOP THE TRUCK WITH THE BRAKE PEDAL. I BROUGHT THE TRUCK TO THE DEALERSHIP WITH THE ISSUE AND THEY IGNORED THE ELECTRIC VACUUM PUMP STATING THAT IT WAS THE MASTER PISTON AND IT WOULD COST 700 DOLLARS TO FIX. AFTER DOING RESEARCH I BELIEVE I WAS LIED TOO AFTER OTHERS HAVE REENACTED THE SAME SITUATION THAT HAS OCCURRED TO ME. IF THE BRAKING ISSUE OCCURS MORE THAN ONCE I WILL ESCALATE THIS ISSUE TO HIGHER AUTHORITY INDIVIDUALS AT FORD. THIS ISSUE MUST BE FIXED BEFORE INJURY, DEATH OR LITIGATION OCCURS.
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Mar 25, 2016 - Rock Springs, WY - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 75 MPH, THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE REQUIRED A LONGER TIME TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,395.
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Mar 04, 2016 - Placida, FL - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY AND HESITATED TO RESPOND FOR A GREAT DISTANCE. THE CONTACT ALSO NOTICED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 282,830.
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Jan 29, 2016 - Cooper City, FL - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY AND HESITATED TO RESPOND FOR A GREAT DISTANCE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
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Jan 21, 2016 - Gregory, MI - Service Brakes
THE BRAKE VACCUM PUMP MAKES NOISE ON START UP. THIS IS THE SECOND ONE SINCE I HAVE HAD IT. THEREMEMBER IS ALSO A LOSS OF BRAKE PRESSURE. WHEN TAPPING THE BRAKES IN REVERSE THE PUMP WILL ALWAYS MAKE LIKE A BUILD UP NOISE. ALSO EXTREME BRAKE DUST IS VISIBLE ON RIMS. I HAVE BRAKES AND ROARS JUST UNDER THE BEST YOU CAN GET.
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Jan 20, 2016 - Wixom, MI - Service Brakes
HARD BRAKE PETAL WHEN FIRST STARTING VEHICLE. TAKES UP TO 60 SECONDS TO HAVE POWER BRAKES. I HAVE HAD THIS PROBLEM FOR TWO PLUS YEARS.
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Dec 31, 2015 - Ontario, NY - Service Brakes
ELECTRONIC BRAKE VACUM PUMP IS LOUD WHEN STARTING THE TRUCK, BREAKS ARE HARD AT START AND FAIL WHEN IN REVERSE. CAN HEAR THE PUMP GET LOUD AT STOPS. THIS OCCURS EVERY SINGLE TIME THE STRUCK IS STARTED AND AT IDLE. THEM PUMP IS LOUD FOR APROX 30 SECONDS TO 1 MINUTE ON EACH OCCURRENCE.
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Dec 28, 2015 - Follansbee, WV - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO MONTHS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
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Dec 28, 2015 - Traverse City, MI - Service Brakes
THE TRUCK BRAKES DID NOT WORK ONCE THE VEHICLE WAS STARTED. THE ENGINE WAS AT FAST IDLE, PLACED IN DRIVE AND THE BRAKES WOULD NOT FUNCTION. THIS LURCHED THE TRUCK FORWARD WHILE EXTREME PRESSURE WAS APPLIED TO STOP IT. DANGEROUS IN A PARKING SETTING WHERE A PEDESTRIAN IS WALKING IN FRONT OR BEHIND THE TRUCK. IT JUMPS FORWARDS OR BACK, DEPENDING IF DRIVE OR REVERSE IS SELECTED. AS TIME WENT BY THE BRAKES BECAME WEAKER WHEN APPLYING AT STOPS. AS I REFLECT BACK IN THE PAST WHEN PULLING A TRAILER IT HIT THE BACKEND OF ANOTHER VEHICLE IN AN EMERGENCY STOPPING SITUATION ON THE INTERSTATE. THE TRUCK WOULD PARK WELL IN THE GARAGE, BUT WHEN PULLING OUT YOU HAVE TO BE AWARE OF IT LURCHING INTO THE HOUSE OR ANOTHER VEHICLE. TOOK THE TRUCK TO FORD DEALER WHICH DIAGNOSED IT AS A BRAKE VACUUM PUMP FAILURE. THE ECO BOOST ENGINE IS TURBO CHARGED WHICH ROBS THE VACUUM SYSTEM OF NEEDED VACUUM. TO SUPPLEMENT THE NEED FOR VACUUM THIS VACUUM PUMP WAS ENGINEERED INTO THE SYSTEM TO PROVIDE ADDITIONAL VACUUM. IF IT FAILURES THE BRAKES FAIL ALSO. THE 2014 MODELS HAVE BEEN REENGINEERED TO A MECHANICAL PUMP ELEMINATING THE ELECTRICAL PUMP. THE FORD SERVICE MAN SAID THAT THERE HAVE BEEN A RANGE OF NUMEROUS BRAKE FAILURES DUE TO THIS PUMP CONFIGURATION. THE FORD GARAGE CHARGED $832.57 TO GET US BACK ON THE ROAD AND FOR US TO HAVE A SAFE TRIP.
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Dec 26, 2015 - Gibsonia, PA - Service Brakes
NO BRAKE BOOST UPON STARTING, WHEN YOU START THE MOTOR WHEN COLD THERE IS NO BRAKE VACUUM BOOST FOR ABOUT 15 TO 20 SECONDS.. THE "BRAKE ASSIST PUMP" BEHIND THE LEFT HEADLAMP CORRODES AND LOCKS UP AND UNTILL THE MOTOR GETS ENOUGH VACUUM THERE IS VERY LITTLE BRAKING ABILITY. FORD GAVE ME A NEW PUMP BUT I HAD TO BITCH, I KNOW YOU ARE LOOKING INTO THIS, JUST WANTED TO LET YOU KNOW. THIS COULD VERY EASILY BE A VERY DANGEROUS SITUATION. THERE SHOULD BE A RECALL. PLEASE DON'T WAIT UNTIL A CHILD GETS CRUSHED UNDER A PICK-UP TO ACT.
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Nov 30, 2015 - Kalamazoo, MI - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE REVERSING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED, HOWEVER, IT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 02/10/16; 4/30/18 THE CONSUMER STATED THAT THE VACUUM PUMP NEEDED TO BE REPLACED.
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Nov 23, 2015 - Loveland, CO - Service Brakes
I WAS PULLING INTO A DRIVE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY THERE WAS NOT A CAR IN FRONT OF ME, HOWEVER IT TOOK MUCH LONGER TO STOP THE TRUCK. MY MECHANIC SAID IT WAS THE BRAKE MASTER CYLINDER...AT 50K MILES, FORD SHOULD COVER THIS.
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Nov 16, 2015 - Point Pleasant, WV - Service Brakes
NO BRAKES WHEN FIRST STARTED UP. I HAD TO THROW IT IN PARK TO KEEP FROM RUNNING OVER HILL. AFTER SEARCHING ON LINE I FIND THAT THIS IS A COMMON PROBLEM WITH ECOBOOST TRUCKS. FORD SHOULD RECALL THESE AND PUT THE UPDATED PART ON.
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Nov 09, 2015 - Burlington, NC - Service Brakes
BAD VACUUM PUMP CAUSING THE PRESSURE IN THE BRAKES NOT TO FUNCTION PROPERLY. WHEN YOU PRESS ON THE BRAKES ITS REALLY HARD TO STOP IN MOTION.
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Nov 08, 2015 - Cortland, NY - Service Brakes
MY BREAKS MADE A GROWLING SOUND FROM THE FRONT LEFT SIDE BEHIND THE HEADLIGHT. AS TIME WENT ON IT GOT LOUDER AND THE BREAKS WERE HARDER TO APPLY IN ORDER TO STOP THE VEHICLE. I TOOK MY TRUCK TO THE LOCAL FORD DEALER AND THEY REPLACED THE VACUUM PUMP.THEY CHARGED ME $597.40 FOR THIS REPAIR THAT I FEEL SHOULD HAVE BEEN COVERED BY A FORD RECALL! THE DEALER TOLD ME THAT THEY HAD THIS SAME PROBLEM WITH NUMEROUS OTHER TRUCKS.I FEEL THAT THIS SHOULD HAVE BEEN A RECALL.
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Nov 04, 2015 - Chelsea, MI - Service Brakes
THE BRAKES FAILED WHEN BACKING UP FROM A PARKING SPACE AT A LOCAL ELEMENTARY SCHOOL. TRUCK CONTINUED TO ROLL BACKWARDS WHILE STEPPING ON THE BRAKES. HAD BEEN AN INTERMITTENT ISSUE WITH NO ABILITY TO PUSH DOWN ON THE BRAKE PEDAL WHEN CAR IS STARTED UP AND PUT IN REVERSE.LATER THAT DAY BRAKE WARNING LIGHTS CAME ON.
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Nov 04, 2015 - Chelsea, MI - Service Brakes
THE BRAKES FAILED WHEN BACKING UP FROM A PARKING SPACE AT A LOCAL ELEMENTARY SCHOOL. TRUCK CONTINUED TO ROLL BACKWARDS WHILE STEPPING ON THE FOOT BRAKE. HAD BEEN AN INTERMITTENT ISSUE WITH NO ABILITY TO PUSH DOWN THE PEDAL WHEN IN REVERSE. LATER THAT DAY THE BRAKE WARNING LIGHTS CAME ON INDICATING A BRAKING ISSUE.
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Oct 27, 2015 - Carlisle, PA - Service Brakes
ON MORNING START UP IN MY DRIVEWAY THE BRAKES MADE A CRUNCHING SOUND W/ A STIFF BRAKE PEDAL AND WOULD STILL ROLL FORWARD WHILE BRAKES WERE APPLIED AND THE ENGINE IN IDLE. THE DEALER REPLACED THE BRAKE VACUUM PUMP AND HARNESS UNDER EXTENDED WARRANTY LESS $100 DEDUCTIBLE. BRAKES WORK OK NOW BUT CONCERNED IF WILL FAIL SAME LATER AFTER WARRANTY. THE DEALER WAS VERY PROFESSIONAL AND COURTEOUS. PROBLEM MENTIONED IN TSB 15-0105 AS STATED ON MY BILL.
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Oct 25, 2015 - Grand Rapids, MN - Service Brakes
TRUCK SOMETIMES HAS ALMOST NO BRAKES AFTER COLD START. 34004 MILES
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Oct 19, 2015 - Lake Nebagamon, WI - Service Brakes
2011 F-150 ECOBOOST: MY BRAKES HAVE BEEN FAILING ON COLD START-UP FOR APPROXIMATELY 18 MONTHS. BRAKING IS SO HARD IN THE MORNING, TRUCK WILL NOT STOP. I BROUGHT THIS TO THE ATTENTION OF THE BENNA FORD DEALERSHIP IN SUPERIOR, WI ON TWO OCCASIONS AND THEY DID NOTHING. I THEN DID A LITTLE RESEARCH ON-LINE AND DETERMINED HUNDREDS OF OTHER 2011 F-150 ECOBOOST OWNERS HAVE COMPLAINED OF THE SAME ISSUE AND IT WAS DETERMINED THAT IT WAS A FLAWED DESIGN OF THE VACUUM PUMP. THIS IS A VERY EXPENSIVE PART THAT IS DIRECTLY RELATED TO SAFETY UPON COLD BRAKING. WHY HAS THE NHTSA DONE NOTHING ABOUT THIS KNOWN PROBLEM FOR THE PAST 2 YEARS WHEN THIS SHOULD HAVE BEEN A RECALL? I HAD TO PAY OVER $500 FOR A NEW VACUUM PUMP THAT SHOULD NEVER GO BAD
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Oct 19, 2015 - Mount Pleasant, IA - Service Brakes
WHEN FIRST STARTING VEHICLE THE BRAKES FAIL, THEY ARE HARD TO PUSH AND HAVE TO BRAKE AT ALL. VERY DANGEROUS AFTER BEING PARKED ON A HILL, I ROLLED OUT INTO THE CROSS ROAD AND LUCKILY THERE WAS NO TRAFFIC, FOUND OUT ONLINE THAT IS SERIOUS PROBLEM WITH YEAR TRUCK AND MODEL AND SHOULD BE RECALLED AND FIXED BEFORE A DEATH OCCURS. IT IS THE 2011 ECOBOOST 3,5.
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Oct 19, 2015 - Lake Orion, MI - Service Brakes
WHEN I FIRST START MY F150 2011 AND MOVE IT THE BRAKE PEDAL IS HARD AS A ROCK IT WILL TAKE AT LEAST A FEW MINUTES TO GET BACK TO NORMAL, BUT IT HAPPENS ALL THE TIME WHEN FIRST START UP. I DID SOME RESEARCH AND FOUND THAT A VACUUM PUMP THAT PROVIDES POWER BRAKING GETS CORRODED. IN MY OPINION THIS PART SHOULD BE RECALL BECAUSE IS A SAFETY ISSUE YOU COULD LOOSE BRAKING, I CHECKED ON THE PART AND IT COST AROUND 600.00. THIS ISSUE SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT.
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Oct 09, 2015 - Mundelein, IL - Service Brakes
VACUUM ASSIST PUMP WENT FAILED WITH NO WARNING. LUCKILY IT HAPPENED AT A REPAIR SHOP, BUT THE FAIL WAS SUDDEN AND COMPLETE. IF THIS HAD HAPPENED ON THE ROAD EITHER AT LOW OR HIGH SPEED, IT COULD EASILY RESULTED IN LOSS OF LIFE. THE FAIL WAS COMPLETE RESULTING IN NO WAY TO STOP THE TRUCK AT ALL.
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Sep 30, 2015 - Fuquay Varina, NC - Service Brakes
WHILE BACKING OUT OF MY DRIVEWAY ONE MORNING I WAS NOT ABLE TO BRAKE BECAUSE MY BRAKE PEDAL FELT LIKE IT HAD SEIZED AND WAS STIFF. I PUSHED EXTREMELY HARD AND IT HELPED THE VEHICLE SLOW DOWN AND THERE WAS A SLIGHT GRINDING SOUND. AFTER THE TRUCK SAT FOR A FEW MINUTES, THE BRAKES BEGAN TO WORK. THIS HAS HAPPENED TO ME ON SEVERAL DIFFERENT OCCASIONS NOW WHERE WHEN THE TRUCK HAS BEEN IDLE NOT RUNNING FOR APPROXIMATELY 8 OR MORE HOURS, THE BRAKES SEIZE AND DO NOT WORK FOR THE FIRST FEW MINUTES. I BELIEVE THAT THIS IS CAUSED BY THE ELECTRONIC VACUUM PUMP FOR THE BRAKES MALFUNCTIONING. THIS IS A SERIOUS SAFETY CONCERN BECAUSE IF THE BRAKES SHOULD GIVE OUT WHILE I AM ON A MAIN ROAD AND GOING FULL SPEED, LIVES COULD BE IN DANGER.
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Sep 29, 2015 - Pikeville, KY - Service Brakes
BRAKE PEDAL IS REALLY HARD AFTER START UP, YET THE BRAKES DON'T WORK. BRAKE ASSIST VACUUM PUMP WHINES FEW SEVERAL SECONDS AT START UP. TRUCK ROLLED IN THE DITCH AT MY HOUSE A COUPLE TIMES WHILE I WAS BACKING OUT. LUCKILY, MY DITCH ISN'T VERY DEEP AND NO DAMAGE TO MY PROPERTY OR VEHICLE HAS OCCURRED UP TO THIS POINT. THIS HAS HAPPENED TO ME SEVERAL TIMES, IT IS NOT AN ISOLATED INCIDENT. THIS IS AN EXPENSIVE REPAIR, AND I REALLY HOPE IT DOESN'T CAUSE ME TO COLLIDE WITH ANOTHER VEHICLE OR RUN OVER ANOTHER PERSON IN A PARKING LOT OR SOMEWHERE SIMILAR BEFORE I CAN AFFORD TO PERFORM THE REPAIR. ACCORDING TO MY INTERNET RESEARCH, THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL VEHICLE, AND SHOULD REALLY BE RECALLED BEFORE SOMEONE IS SERIOUSLY HURT OR EVEN KILLED.
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Sep 22, 2015 - Gladstone, OR - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE DRIFTED SLIGHTLY TO THE LEFT AND THE BRAKE PEDAL WAS HARD WHEN DEPRESSED. THE VEHICLE CONTINUED TO DRIFT AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE "SERVICE ADVANCETRAC" WARNING MESSAGE DISPLAYED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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Sep 17, 2015 - Springfield, IL - Service Brakes
I HAVE A 2011 FORD F-150 FX4 ECOBOOST WITH 44,100 MILES. WHEN THE TRUCK IS FIRST STARTED AFTER SITTING FOR 4 HOURS PLUS, THE BRAKING SYSTEM FAILS UNTIL THE VEHICLE HAS BEEN RUNNING FOR A COUPLE OF MINUTES AT WHICH POINT THE BRAKING SYSTEM COMES BACK. THIS HAPPENS EVERY MORNING WHEN BACKING DOWN A FLAT DRIVEWAY OR BACKING OUT OF MY PARKING SPACE AT WORK (TRUCK HAS BEEN SITTING FOR 8 HOURS). FROM WHAT I AM READING, THIS APPEARS TO BE A COMMON ISSUE WITH 2011 FORD F-150 ECOBOOST TRUCKS. I BROUGHT THIS ISSUE UP WITH MY LOCAL FORD DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT.
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Sep 08, 2015 - Mount Gilead , OH - Service Brakes
F-150 ECOBOOST 3.5 L SHIFTING TO DRIVE FROM PARK, BRAKES BECOME STIFF AND WILL NOT STOP VEHICLE AT IDLE. AFTER SEVERAL ATTEMPTS, ENGINE VACUUM RETURNS BRAKE ASSIST. APPEARS TO BE A FAILURE WITH THE ELECTRONIC BRAKE VACUUM PUMP. THIS ONLY OCCURS AT STARTUP.
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Sep 04, 2015 - Scottsburg, IN - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSED THE BRAKE PEDAL TO STOP AT A STOP SIGN, THE ANTI LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS PUMPED AND THE VEHICLE SLID INTO THE INTERSECTION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ON THE THIRD OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE BRAKE PEDAL WAS PUMPED AS THE CONTACT SLID INTO AN INTERSECTION. THE CONTACT CLIPPED THE REAR OF A JEEP THAT WAS TRAVELING APPROXIMATELY 60 MPH, CAUSING THE JEEP TO FLIP OVER TWICE BEFORE LANDING UPRIGHT. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DAMAGE TO THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE WINDSHIELD WIPERS WERE POWERED OFF, THEY WOULD INDEPENDENTLY SWIPE ACROSS THE WINDSHIELD APPROXIMATELY EVERY TEN SECONDS. THE CONTACT STATED THAT THE FUSE HAD TO BE REMOVED SO THE WINDSHIELD WIPERS WOULD DISENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
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Sep 04, 2015 - Westland, MI - Service Brakes
WHEN STARTING THE TRUCK AND BACKING OUT OF MY GARAGE, I HAD NO POWER ASSIST BRAKES. I WAS ABLE TO PRESS HARDER ON THE BRAKES, HOWEVER I DID COME CLOSE TO HITTING MY HOUSE AND THE ABS WAS ACTIVATED. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST TIME WAS TAKEN CARE OF UNDER WARRANTY AROUND 26000 MILES. I WAS INFORMED THAT SINCE THE VEHICLE IS OUTSIDE OF BUMPER TO BUMPER WARRANTY COVERAGE, AND IT HAS BEEN OVER A YEAR SINCE I HAD THIS PART REPLACED LAST, IT WOULD BE AROUND $600 FOR PARTS AND LABOR OUT OF POCKET (FOR SOMETHING THAT HAS FAILED TWICE IN ABOUT 51000 MILES).
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Sep 03, 2015 - Arnold, MD - Service Brakes
NO BRAKES WHEN THE VEHICLE FIRST STARTS UP. START VEHICLE, SHIFT INTO GEAR, PEDAL DOES NOT ENGAGE UNLESS IT IS STOMPED ON AND EVEN THEN ITS DIFFICULT TO STOP VEHICLE. I HAVE TAKEN THIS TO DEALERSHIP WHERE PURCHASED. FIRST TIME DEALER REPLACED FRONT BRAKE PADS WITH A MODIFIED PAD AND RECALIBRATED THE ABS MODULE. SECOND TIME THEY REPLACED BRAKE VACUUM PUMP AND VACUUM LINE. THIRD TIME DEALER REPLACED VACUUM LINE. ALL OF THESE FAILED TO SOLVE PROBLEM, DEALER CONTACTED FORD TECH LINE AND FORD ENGINEERS TOLD TTHE DEALER THAT IT WAS A CHARACTERISTIC OF THE TRUCK AND COULD NOT BE FIXED WE CALLED FORD CUSTOMER SERVICE AND THEY OPENED A CASE. WE RECIEVED A CALLBACK FROM A FORD REGIONAL CUSTOMER SERVICE MANAGER AND WAS TOLD IF THIS CONCERNED US THAT WE SHOULD JUST SELL THE VEHICLE AND BUY A NEW FORD SINCE WE HAVE THE Z PLAN. THERE ARE NO WARNING LIGHTS THAT ALERT YOU TO THIS HAPPENING! I CAN NOT LONGER EVEN DRIVE THE TRUCK I BOUGHT BECAUSE I DO NOT HAVE THE STRENGTH IT TAKES TO STOMP THE PEDAL DOWN WHEN THIS HAPPENS. IM SO CONCERNED THAT THIS TRUCK COULD HURT SOMEONE. IM A 58 YEAR OLD WOMEN AND FORD DOES NOT EVEN CARE TO RESOLVE THIS SERIOUS SAFETY ISSUE.
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Aug 18, 2015 - Long Lake, MN - Service Brakes
I WAS BACKING OUT OF MY DRIVEWAY AND FELT THE BRAKE PEDAL GET SOFT LIKE I HAD NO POWER BOOSTER. THE TRUCK WAS VERY DIFFICULT TO STOP. I HAD TO PUMP THE BRAKE A FEW TIMES BEFORE THE PEDAL STIUFFENED UP A BIT. THIS HAS HAPPENED EVERYDAY SINCE, BUT ONLY IN REVERSE AND ONLY IF I GO IN REVERSE 1ST. THE PEDAL SEEMS A LITTLE SOFTER THAN NORMAL GOING FORWARD BUT NOT NEAR AS BAD AS IN REVERSE. I REPLACED THE FRONT BRAKES ON 7/25/2015 (ROTORS AND PADS- HIGH END REPLACEMENTS) AND THAT DID NOT HELP THE PROBLEM. I JUST REPLACED THE REAR BRAKES ON 8/15/2015 (ROTORS AND PADS- AGAIN BETTER THAN OEM) AND I CAN STILL TELL THERE IS SOMETHING NOT RIGHT WHEN I BACK UP AS A FIRST ACTION. THE PEDAL STILL NEEDS TO BE PUMPED A COUPLE OF TIMES BEFORE IT FEELS BETTER.
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Aug 12, 2015 - Wolfforth , TX - Service Brakes
AS I START MY 2011 FORD F150 3.5 ECOBOOST AFTER IT HAS SAT FOR SOME TIME, SUCH AS OVERNIGHT, I HAVE NO POWER BRAKES FOR 30 TO 45 SECONDS, THE PEDAL BECOMES STIFF AND THE TRUCK KEEPS MOVING EVEN UNDER HEAVY BREAKING. THIS IS DANGEROUS BECAUSE I OFTEN PARK ON AN INCLINE OR ON A STEEP GRADE. I HAVE ALSO LOST MY POWER BRAKES WHEN I WAS PULLING A TRAILER AND HAD TO TAKE EVASIVE MANEUVERS AND USE THE TRANSMISSION TO SLOW ME DOWN UNTIL MY BRAKES CAME BACK. AT NO TIME DID I GET A WARNING THAT MY BRAKES WERE FAILING OR ANY KIND OF CODE TO CHECK BRAKES I TALKED TO THE DEALERSHIP AND THE SAID IT WAS A COMMON PROBLEM AND THAT THE BRAKE VACUUM PUMP HAD GONE OUT. AND THEY SAID FOR 600.00 THEY WOULD REPLACE THE PUMP. I DECIDED AGAINST IT AND HE TOLD ME IT WOULD BE FINE TO DRIVE IT LIKE THAT. THIS SEEMS SO DANGEROUS AND FORD IS UNCONCERNED ABOUT POSSIBLE BRAKE FAILURE AND AN ACCIDENT. I DON'T LET MY WIFE DRIVE IT ANYMORE BECAUSE I'M NOT SURE SHE WOULD KNOW WHAT TO DO IF IT HAPPENS WHILE SHE IS DRIVING.
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Aug 11, 2015 - Somerset, KY - Service Brakes
THE BRAKES ON OUR TRUCK HAVE STARTED TO FAIL WHEN THE VEHICLE IS FIRST STARTED. IT USED TO BE LESS FREQUENT AND ONLY AFTER SITTING OVER NIGHT BUT HAS INCREASED IN OCCURRENCE AND IS NOW OCCURRING EACH TIME YOU START THE VEHICLE. IF YOU PUT THE TRUCK IN DRIVE, THERE IS A MUSHY BRAKE PEDAL AND THE ANTI-LOCK BRAKES KICK IN. IN REVERSE, THE PEDAL IS MUSHY AND THERE ARE NO BRAKES. ONCE THE TRUCK HAS BEEN RUNNING FOR A FEW MINUTES AND YOU HAVE PUMPED THE BRAKE, THE BRAKES SEEM TO WORK OKAY. THE DEALERSHIP SERVICE DEPARTMENT HAS REPLACED THE VACUUM BOOSTER BUT THIS DID NOT FIX THE PROBLEM. BECAUSE THE PROBLEM HAS GOTTEN WORSE AND MORE FREQUENTLY, IT IS WORRIES ONE THAT IT MAY HAPPEN WHEN DRIVING. WE TRAILER A LOT AND WE LIVE ON A VERY STEEP GRADED ROAD.
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Jul 29, 2015 - Sparta, NJ - Service Brakes
AT TIMES, I EXPERIENCE A SOFT BRAKE PEDAL THAT WILL TRAVEL ALMOST TO THE FLOOR. AND THEN AT TIMES I WILL HAVE A HARDER PEDAL WITHOUT THE POSSIBILITY OF THE PEDAL TRAVELING TO THE FLOOR. I HAVE HAD THE BRAKE FLUID FLUSHED AND THIS STILL HAPPENS ON OCCASION. I HAVE GONE THROUGH 3 SETS OF BRAKE PADS ON THE FRONT OF MY TRUCK IN 60,000 MILES. I CAN HEAR THE SECONDARY PUMP RUN FOR A LONGER DURATION AT TIMES DURING START UP AND IF I PUMP THE BRAKES WHILE STOPPED WITH THE ENGINE RUNNING. WHEN I EXPERIENCE A SOFT PEDAL IT TRAVELS MUCH FURTHER BEFORE I WOULD COME TO A STOP COMPARED TO THE HARDER PEDAL FEEL. ALSO, AT TIMES IT FEELS AS IF THE HARDER PEDAL NEEDS MORE FORCE TO EXPERIENCE ANY "NORMAL" BRAKING POWER. AFTER EXPERIENCING THIS SITUATION, THEN SOME TIME LATER I WOULD EXPERIENCE A NORMAL BRAKE PEDAL. I HAVE HAD MY VEHICLE SERVICED AT THE DEALER FOR THIS SITUATION FOR ABNORMAL BRAKE WEAR AND PEDAL FEEL, BUT STILL HAVE HAD NO FIX FOR THE ISSUE. I JUST REPLACED A FRONT BRAKE CALIPER AND I AM CURRENTLY WAITING TO SEE IF THIS RESOLVES THE ISSUE.
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Jul 29, 2015 - Windsor, MA - Service Brakes
AT ROUGHLY 32000 MILES, IN OCTOBER OF 2014 I EXPERIENCED A FAILURE OF THE ELECTRIC BRAKE VACUUM ASSIST. THE SYMPTOMS WERE THAT THE PUMP CONSTANTLY RAN AND COULD AUDIBLY BE HEARD WHERE IT WAS NOT PREVIOUSLY CONSTANTLY RUNNING. AS SOON AS I NOTICED A CHANGE I REPORTED THE ISSUE TO JOHNSON FORD IN PITTSFIELD MA.. THE PUMP WAS REPLACED IN OCTOBER OF 2014 UNDER WARRANTY. NO RECALL OR CAMPAIGN HAS BEEN IMPLEMENTED FOR THIS CONDITION BUT NUMEROUS REPORTS BY FORD OWNERS HAVE BEEN MADE REGARDING THE SAME CONDITION. I BELIEVED THE AUDIBLE NOISE I WAS HEARING WAS A STEERING COMPONENT BECAUSE I WAS SIMULTANEOUSLY HAVING AN ISSUE WITH "NOTCHY" STEERING. WHILE NEGOTIATING A LONG, GRADUAL TURN MY STEERING WOULD LOCK WHILE TURNING LEFT. THE WHEEL WOULD LOCK WHEN THE TOP OF THE STEERING WHEEL WAS IN THE AREA OF THE 10 O'CLOCK POSITION. NO CRASH OCCURRED BUT THE CONDITION WAS VERY UNSAFE. THE VEHICLE HAD TO BE DRIVEN ERRATICALLY TO REMEDY THE CONDITION. A HARD YANK ON THE WHEEL WAS NECESSARY TO FORCIBLY INCREASE STEERING INPUT. THE STEERING COMPONENTS WERE ALSO REPLACED IN OCTOBER OF 2014 BY JOHNSON FORD UNDER WARRANTY. NO RECALL OR CAMPAIGN HAS BEEN IMPLEMENTED FOR THIS CONDITION BUT NUMEROUS REPORTS HAVE BEEN MADE REGARDING THE SAME CONDITION. THE ELECTRIC VACUUM ASSIST REPLACED IN OCTOBER OF 2014, NINE MONTHS AGO WAS THE SAME PART WITH NO UPDATES AS THE ONE THAT FAILED. I AGAIN HEAR THE VACUUM ASSIST MOTOR RUNNING ALMOST CONSTANT AS IT WAS WHEN REPLACED. THE TRUCK IS NO LONGER UNDER WARRANTY. I HAVE ONLY HAD THIS VACUUM ASSIST FOR NINE MONTHS. I SPOKE WITH FORD CUSTOMER SERVICE. NO WARRANTY IS AVAILABLE AS I HAVE DRIVEN THE TRUCK IN EXCESS OF 12,000 MILES (12,200 MILES AT THE TIME I REPORTED THE PROBLEM). THE CUSTOMER SERVICE EMPLOYEE OFFERED NO SERVICE OTHER THAN TO BRING IT TO FORD AT MY EXPENSE FOR REPAIRS, $130.00 DIAGNOSIS, $580 PUMP, $200.00 LABOR.
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Jul 28, 2015 - Morgantown, WV - Service Brakes
IN MAY 2015 MY 2011 FORD F150 3.5L ECOBOOST BEGAN MAKING A BUZZING NOISE IN THE FRONT LEFT FENDER WELL UNDER THE HOOD. FROM THAT TIME FORWARD THE TRUCK MAKES THE NOISE UPON START-UP. ONCE THE VEHICLE RUNS FOR A WHILE THE NOISE SEEMS TO FADE AWAY BUT RETURNS UPON RESTART. A TECHNICIAN TRIED TO DIAGNOSE THE NOISE AT A LOCAL REPAIR SHOP BUT TO NO AVAIL. THE NOISE HAS GOTTEN WORSE WHICH PROMPTED ME TO TAKE THE TRUCK BACK TO THE REPAIR SHOP TO DIAGNOSE AGAIN. THIS TIME I DID SOME RESEARCH ON THE MATTER AND NOTICED THAT THERE WAS SOME CONCERN ABOUT THE VACUUM PUMP IN SOME OF THESE MODEL TRUCKS. UPON PICKING UP MY TRUCK THE TECHNICIAN INFORMED ME THAT HE THOUGHT IT WAS THE VACUUM PUMP AND THAT I SHOULD TAKE MY TRUCK TO THE DEALERSHIP TO HAVE THEM DIAGNOSE THE PROBLEM AND THAT THE PART IS ONLY AVAILABLE THROUGH FORD AT THIS TIME. I MADE AND APPOINTMENT WITH THE FORD DEALERSHIP WITH THE SERVICE MANAGER ABOUT THE NOISE. HE WAS FAMILIAR WITH THE PROBLEM AND SAID THAT 9/10 TIMES THE VACUUM PUMP IS THE PROBLEM. HE EXPLAINED THAT FORD HAD SWITCHED VENDORS FOR THE PART AND REDESIGNED THE PUMP IN NEWER MODELS AND ISSUED A (TSB) REGARDING THE PUMP. SINCE MY TRUCK WAS JUST OUTSIDE THE WARRANTY PERIOD HE SAID I WOULD HAVE TO PAY FOR THE REPAIR, WHICH WAS QUOTED AT MORE THAN $900. THE SERVICE MANAGER TOLD ME THAT THE PART WAS ON BACK ORDER UNTIL MID AUGUST 2015 AND THAT I SHOULD SCHEDULE TO HAVE THE REPAIR COMPLETED THEN. I ASKED IF THERE WAS A SAFETY HAZARD ASSOCIATED WITH CONTINUED DRIVING AND HE SAID, "NO, THE ONLY THING THAT COULD HAPPEN IS YOU COULD LOSE YOUR BRAKES OR POSSIBLY 4 WHEEL DRIVE, BUT YOU'LL NOTICE THAT THE BRAKES ARE HEAVY IF ITS GOING OUT COMPLETELY." I FEEL THAT FORD SHOULD BE RESPONSIBLE TO REPLACE THE DEFECTIVE PART THAT THEY ACKNOWLEDGE AS A PROBLEM AND HAVE REDESIGNED, AND WHICH CAN CAUSE BRAKE OR 4 WHEEL DRIVE FAILURE PUTTING MYSELF AND MY PASSENGERS AT RISK.
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Jul 27, 2015 - Wales, MI - Service Brakes
POOR BRAKING IN THE MORNING AT 29,212 MILES. FORD REPLACED BRAKE VACUUM PUMP ASSEMBLY AT NO CHARGE (UNDER WARRANTY). SAME PROBLEM AT 50,198 MILES. NO LONGER UNDER WARRANTY AND I WAS CHARGED $319.66 FOR THE SAME PART. I FEEL THERE IS A PROBLEM WITH THIS ASSEMBLY AND IT'S A SAFETY ISSUE.
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Jul 27, 2015 - Dearbon Heights, MI - Service Brakes
AROUND JUNE OF 2014, I NOTED GRINDING NOISE COMING FROM THE FRONT WHEELS. I TOOK IT TO A REPAIR FACILITY AND HAD IT INSPECTED. THE FRONT OUTER BRAKE PADS ON BOTH WHEELS SHOWED FAIRLY NORMAL WEAR WITH ABOUT 3/8"-1/2" OF PAD REMAINING ON EACH PAD. THE INBOARD PAD ON BOTH WHEELS WERE WORN DOWN TO BARE METAL AND ALMOST SEIZED INTO THE INBOARD SIDE OF BOTH ROTORS. I HAD THE FACILITY REPLACE BOTH FRONT ROTORS AND PADS, BUT THE SERVICE TECH HAD TO CLEAN AND LUBE BOTH CALIPERS AS NEITHER WAS FREELY SLIDING. I NOTIFIED THE DEALER AND WAS TOLD THIS WAS NORMAL WEAR, BUT ALSO TOLD THE CALIPER PINS HAVE TO BE LUBRICATED ON A REGULAR BASIS TO PREVENT THIS FROM HAPPENING AGAIN. I'VE CHECKED THE FORD MAINTENANCE SCHEDULE AND NOWHERE DO THEY RECOMMEND HAVING TO LUBRICATE THE CALIPER PINS ON A REGULAR SCHEDULE. MY CONCERN IS THIS WILL OCCUR AGAIN AS I HAVE NOTED A SERVICE BULLETIN ON YOUR WEBSITE REGARDING BINDING CALIPERS, ALTHOUGH THE SELLING DEALER PASSES THIS OFF AS A NON-ISSUE FOR THE BRAKES AND PART OF NORMAL WEAR. I'VE TALKED TO FORD CUSTOMER SUPPORT, BUT THEY DIDN'T SEEM TO CONCERNED ABOUT THE PROBLEM.
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Jul 22, 2015 - Statesboro, GA - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 5 MPH AND THEN DEPRESSING THE BRAKE PEDAL, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND WITHOUT. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
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Jul 16, 2015 - Beavercreek, OH - Service Brakes
THE BRAKE PEDAL DID NOT DEPRESS AS IT SHOULD. INSTEAD IT WAS IMPOSSIBLY HARD AND HAD NO BRAKING FORCE AT ALL. THE DEALERSHIP INSPECTED THE PROBLEM AND DIAGNOSED A FAILING VACUUM PUMP. THERE IS NO INDICATOR LIGHT TO NOTIFY THE VEHICLE OCCUPANT OF A PROBLEM AND THIS IS A SEVERE SAFETY HAZARD JUST WAITING FOR INJURY/DEATH TO OCCUR.
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Jul 16, 2015 - Manassas, VA - Service Brakes
F-150 WITH ECOBOOST 3.5L GDTI ENGINE. ELECTRIC VACUUM PUMP THAT SUPPORTS THE BRAKE BOOSTER STOPPED FUNCTIONING. BRAKE PEDAL FEEL WAS HARD AND VEHICLE WAS DIFFICULT TO STOP AT TIMES. THERE WERE NO SIGNS OR INDICATORS OF THE MALFUNCTION, OTHER THAN THE HARD PEDAL FEEL WHICH CAME ON SLOWLY AND THEREFORE DIFFICULT TO NOTICE UNTIL VEHICLE WAS DIFFICULT TO STOP.
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Jul 13, 2015 - Chicago, IL - Service Brakes
STARTED HEARING A WINING PUMP NOISE FROM BEHIND THE DRIVER-SIDE HEADLIGHT. DAYS LATER I WAS PARKED JUST OFF THE ROAD ON A SLOPE, STARTED THE TRUCK AND IT ROLLED DOWN THE SLOPE RIGHT INTO THE STREET. THE BRAKE PEDAL FELT SOFT AND NON-RESPONSIVE. THERE WAS ALSO A CHATTERING NOISE MADE. I PUMPED THE BRAKES A FEW TIMES AND IT WORKED NORMALLY AGAIN. I STOPPED AND PULLED FORWARD TO GET OUT OF TRAFFIC. THE SAME SEQUENCE OF MALFUNCTIONS HAS HAPPENED SEVERAL MORE TIMES SINCE THE FIRST INCIDENT. I HAVE ORDERED A NEW VACUUM PUMP TO FIX THE PROBLEM.
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Jul 13, 2015 - Prior Lake, MN - Service Brakes
BRAKES FAIL AFTER START UP FOR A MINUTE OF TWO...(VACUMM PUMP FAILURE?)
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Jul 11, 2015 - Cortland, NY - Service Brakes
MY BRAKES MADE A GROWLING SOUND FROM THE FRONT LEFT SIDE BEHIND THE HEADLIGHT. AS TIME WENT ON IT GOT LOUDER AND THE BRAKES WERE HARDER TO APPLY IN ORDER TO STOP THE VEHICLE. I TOOK MY TRUCK INTO THE LOCAL FORD DEALER AND THEY REPLACED THE VACUUM PUMP. THEY CHARGED ME $597.40 FOR THIS REPAIR THAT I FEEL SHOULD HAVE BEEN COVERED BY FORD. THE DEALER TOLD ME THAT THEY HAD THIS PROBLEM WITH NUMEROUS OTHER TRUCKS. I FEEL THAT THIS SHOULD HAVE HAD A RECALL!
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Jul 09, 2015 - Austin, TX - Service Brakes
I WAS DRIVING THE TRUCK HOME FROM WORK (NOT EXPERIENCING ANY ISSUES). I BEGAN TO CROSS THE SHIP CHANNEL BRIDGE IN HOUSTON, TX WHEN MY LOW BRAKE FLUID LIGHT CAME ON. AFTER I CRESTED THE TOP OF THE BRIDGE I TESTED THE BRAKES TO MAKE SURE THEY WERE WORKING PROPERLY (AND THEY WERE). I DECIDED TO CONTINUE DRIVING TO THE CLOSEST AUTO PARTS STORE TO SEE WHY THE LIGHT CAME ON AN TO TOP OFF THE FLUID. WHEN I WENT TO EXIT THE FREEWAY (ABOUT 3 MILES FROM WHEN THE LIGHT CAME ON) I PRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FIREWALL (I HAD LOST ALL BREAKING POWER). I IMMEDIATELY PRESSED THE EMERGENCY BRAKE AND DOWNSHIFTED THE TRANSMISSION TO HELP ME GET THE TRUCK SLOWED DOWN. I WAS ABLE TO MAKE IT TO THE SHOULDER WITHOUT INCIDENT. I THEN HAD THE TRUCK TOWED TO THE DEALER WHERE THEY DETERMINED THEN CAUSE OF THE BRAKE FAILURE WAS DUE TO A RUPTURE OF THE SEAL IN THE MASTER CYLINDER. I HAD THE BRAKE BOOSTER AND MASTER CYLINDER REPLACED ($700) AND THEY ENSURED ME THE PROBLEM WAS RESOLVED.
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Jul 09, 2015 - Milan, MI - Service Brakes
VEHICLE UPON START HAS HAD HARD OR NO BRAKES. VEHICLE IS DIFFICULT TO STOP OR CONTROL AT LOW SPEEDS UPON STARTING VEHICLE. BEEN TOLD BY DEALER IT IS FAULTY VACUUM ASSIST PUMP. PARTS NOT AVAILABLE AND TOLD NO RECALL/FIX IS AVAILABLE TO CONSUMER WITHOUT PAYING 750+ DOLLARS. HAPPENS ROUTINELY. OCCURS ALMOST DAILY. BEEN GOING ON FOR ALMOST ONE YEAR. WORRIED ABOUT PULLING OUT OF MY GARAGE AND HAVE RESORTED TO PARKING ON STREET TO ENSURE CONTROL OF VEHICLE UPON STARTING.
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Jul 03, 2015 - Townsend, DE - Service Brakes
STARTED TRUCK, PUT IN DRIVE WENT 25 FEET APPLIED BRAKES, TRUCK DID NOT WANT TO STOP. PEDDLE WAS HARD AS A ROCK AND WOULD NOT GO DOWN. I LET UP ON THE PEDDLE AND APPLIED AGAIN, THIS TIME IT WORKED A LITTLE. DID IT ONE MORE TIME AND IT WORKED FINE.
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Jul 02, 2015 - Littleton, CO - Service Brakes
GOING UP HIGHWAY @ 55MPH. PULLED AROUND A VEHICLE TO PASS. ONCE, I WAS IN THE ONCOMING TRAFFIC THE ENGINE SUDDENLY LOST POWER, CHUGGED, AND WAS STUMBLING OVER ITSELF. I THEN GOT BACK BEHIND THE VEHICLE I WAS PASSING. THE 4 PASSENGERS AND I WERE ALL QUIET AND THEN FREAKED OUT. AFTER A WHILE WE PULLED OUT AND ACCELERATED TO GO UP ROAD AGAIN, TRUCK DOGGED OUT. WE HAD NO CLUE WHAT WAS HAPPENING, BUT EVERYONE WAS FREAKED OUT. WE CALLED BIRTHDAY PARTY DESTINATION TO TELL THEM WE HAVE VEHICLE TROUBLE AND CAN'T MAKE IT. DROVE IT DOWN HILL ALL THE WHILE WORRIED THE ENGINE WAS GOING TO BLOW. DROVE IT DIRECTLY TO DEALERSHIP WHO STATED THEY HAD NO CLUE AND DID NOT WANT US TO LEAVE IT THERE. SAID SET UP APPT. 7-10 DAYS OUT. PARKED IT UNTIL APPT. THEN THEY REPLACED ALL SPARK PLUGS. WE ALSO HAVE HAD TROUBLES WITH THE BRAKING. WHERE IT SUDDENLY TAKES EXTRA EFFORT AND REQUIRES THE DRIVER TO PRESS HARD ON THE BRAKES TO GET IT TO SLOW DOWN. WHEN WE'VE DRIVEN IT TO FORD FOR REPAIR THEY THROW THEIR HANDS UP, ACT FRUSTRATED, LIKE THEY DO NOT HAVE ANY CLUE AS TO WHAT THE PROBLEMS ARE. WE WERE HESITANT TO RENEW OUR STATE TAGS AS IT SITS PARKED MOST OF THE TIME, SINCE IT CHUGGED ON LEVEL SURFACE WITH NO RAIN PRESENT, AND THE MECHANICS LIGHT CAME ON. WE FEEL SCARED DRIVING IT AND IT HAS REMAINED PARKED FOR 3+ WEEKS. THIS IS OUR NEWEST VEHICLE, WHICH LOOKS NEW AND YET WE CAN'T DRIVE IT. WE'RE NOT MADE OUT OF MONEY, AND CAN NOT EASILY REPLACE THIS TRUCK. WE WANT FORD TO FIX THE ENGINE AND THE BRAKES, AND NOT ACT LIKE THEY HAVE NO IDEA ABOUT THESE PROBLEMS. FORD WANTS US TO TAKE THE LOSS ON THE VEHICLE VALUE OR CONTINUE DRIVING IT UNTIL SOMETHING BAD HAPPENS. THEY WANT NOTHING IN WRITING. AND, WE DO NOT WANT TO SELL THE VEHICLE TO A STRANGER. WE'D ALLOW YOU TO INSPECT OUR VEHICLE....AND DRIVE IT FOR A TEST DRIVE. WOULD YOU WANT TO BE DRIVING THIS VEHICLE WITH YOUR YOUNG CHILDREN AS PASSENGERS?
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Jul 02, 2015 - Syracuse, NY - Service Brakes
ELECTRIC VACUUM PUMP WENT BAD RESULTING IN NO BRAKES UPON START UP. PEDAL BECAME ROCK SOLID WITH NO STOPPING POWER AT ALL. EXACTLY 14000 MILES AFTER THE FIRST PUMP WENT BAD, THE EXACT SAME SYMPTOMS TOOK PLACE. SECOND ONE " OUT OF WARRANTY" BECAUSE IT WAS OVER 3 YEARS OLD WITH ONLY 28,000 MILES. FORD "GOOD WILLED" THE REPAIR.
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Jun 30, 2015 - Mechanicsburg, PA - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO ENGAGE AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS MERGED TO SIDE OF THE ROAD. THE VEHICLE DID NOT DISPLAY ANY WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE PART HAS BEEN REPLACED TWICE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT PROVIDED.
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Jun 30, 2015 - Parma, OH - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKES RESUMED NORMAL FUNCTION ONLY AFTER SHUTTING THE IGNITION OFF AND RESTARTING THE VEHICLE. THE DEALER DIAGNOSED THAT THE POWER BRAKE VACUUM BOOSTER MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
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Jun 29, 2015 - Fairport, NY - Service Brakes
I WAS BACKING UP AFTER A COLD START AND THE BRAKES FAILED. I TOOK IT IN FOR A REPAIR AND THEY TESTED THE VEHICLE AND FOUND THE PROBLEM. IT WAS A BLOWN FUSE AND BAD VACUUM PUMP. THE FUSE AND PUMP WERE REPLACED. THIS HAPPENED AGAIN ON 3/29/12 AND THE PUMP WAS FOUND TO BE DEFECTIVE AND REPLACED A SECOND TIME ALL UNDER WARRANTY. THIS OCCURRED A THIRD TIME ON 6/13/15 AND THE VACUUM PUMP WAS FOUND TO BE DEFECTIVE AGAIN AND REPLACED AT A COST $200 IN LABOR. THE DEALERSHIP PROVIDED THE PARTS AS GOOD WILL DUE TO MY COMPLAINTS. ON 6/1715 THE VEHICLES BRAKE AGAIN STOP WORKING. THIS TIME THEY REPORTED THE FUSE HAD BLOWN FOR SOME REASON AND BLAMED IT ON THE STRAIN FROM THE OLD VACUUM PUMP. NOTE: THE FUSE ALSO BLEW BACK IN 2012 WHEN I FIRST HAD THE PROBLEM. I HAVE LITTLE TO NO FAITH THAT MY BRAKES WILL WORK ON A COLD START EVERY TIME I START MY CAR. I JUST SAW A TWITTER FEED THAT THIS WAS BEING LOOKED INTO SO I DECIDED TO ENTER MY INFORMATION.
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Jun 29, 2015 - Oregon, OH - Service Brakes
VEHICLE SERVICE BRAKE LOST POWER ASSIST ACCOMPANIED BY LOUD NOISE UNDERHOOD POSSIBLE ELECTRIC BRAKE ASSIST FAULT. REPAIR FACILITY UNABLE TO DUPLICATE PROBLEM AT THIS TIME.
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Jun 29, 2015 - East Berlin , PA - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE BRAKE PEDAL RESPONDED AFTER THE CONTACT RESET THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15026 (SERVICE BRAKES, ELECTRICAL SYSTEM , SERVICE BRAKES, HYDRAULIC). WHILE TRAVELING APPROXIMATELY 45 MPH, THE CONTACT PUMPED THE BRAKES AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AS WELL AS THE GUARDRAIL ON THE PASSENGER SIDE. THE DRIVER SUSTAINED MINOR ABRASIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP ASSEMBLY VACUUM NEEDED TO BE REPLACED. THE PUMP WAS LOCKED UP AND BLEW OUT FUSES, WHICH INDICATED A MALFUNCTION OR POTENTIAL DEFECT WITH THE COMPONENT. THE VEHICLE WAS REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 57,390.
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Jun 29, 2015 - Howell, MI - Service Brakes
AFTER THE TRUCK HAD BEEN PARKED FOR A WEEK, I STARTED THE VEHICLE AND PROCEEDED TO MOVE IT. THERE WERE NO BRAKES FOR ABOUT 3-4 MINUTES. EVERY TIME THE VEHICLE WOULD BE PARKED OVERNIGHT, THE BRAKES WOULD BE INADEQUATE UNTIL THEY HAD BEEN DEPRESSED SEVERAL TIMES. AFTER THAT, THEY WOULD BE FINE UNTIL IT WAS PARKED FOR MORE THAN A FEW HOURS. ON JUNE 3, I TOOK THE TRUCK TO THE DEALER TO HAVE THEM LOOKED AT. AT THAT TIME, I WAS INFORMED THAT THE BRAKE BOOSTER HAD A LEAK, AND THEY PROCEEDED TO REPLACE THE BOOSTER AT MY EXPENSE. THEY ARE NOW OPERATING TO MY SATISFACTION.
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Jun 29, 2015 - Piscataway, NJ - Service Brakes
AT AROUND 2 YEARS / 40K MILES THE ELECTRIC VACUUM ASSIST PUMP FOR THE BRAKES BEGAN TO MAKE AN ABNORMAL SOUND AND UPON REPLACEMENT WAS FOUND TO BE EXCESSIVELY CORRODED, POSSIBLY DUE TO SALT SPRAY.
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Jun 28, 2015 - Berlin, PA - Service Brakes
THE F150 IS COMPANY TRUCK FOR MY BUSINESS. I WAS BACKING IN TO MY SHOP BUILDING AND IT SEEMED LIKE I LOST MY BRAKES . BRAKE PEDAL WOULD NOT PUSH DOWN. CAME TO STOP BEFORE HITTING ANYTHING IN SHOP. HAD REPAIR AT A PRIVATE GARAGE. BRAKE VACUUM PUMP FAILED.
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Jun 27, 2015 - Curwensville, PA - Service Brakes
THE BRAKES ON MY 2011 FORD F150 FAILED DUE TO A MASTER CYLINDER FAILURE. THE ENGINE THEN INJESTED THE BRAKE FLUID AND BLEW THE ENGINE. FORD REFUSED ANY REPAIRS.
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Jun 27, 2015 - Webster, NY - Service Brakes
THIS F150 IS A 3.5 ECOBOOST WITH ELECTRIC BRAKE ASSIST VACUUM BOOSTER. THE VACUUM BOOSTER STARTED MAKING A VERY LOUD NOISE WHEN APPLYING THE BRAKES AND IT FELT LIKE THE BRAKING POWER WAS DIMINISHED. I TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME IT WAS THE VACUUM ELECTRIC ASSIST PUMP THAT WAS BAD. THEY DID REPLACE IT AND HELPED ME WITH THE PRICE EVEN THOUGH THE TRUCK WAS OUT OF WARRANTY BY TIME. IF THIS COMES TO BE A RECALL, I WOULD LIKE FORD MOTOR CO. TO REIMBURSE ME MY OUT OF POCKET EXPENSE.
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Jun 26, 2015 - Avonmore, PA - Service Brakes
I OWN A 2011 FORD F-150 FX4 WITH THE 3.5L ECOBOOST ENGINE. APPROXIMATELY 18 MONTHS (ODOMETER 23,260) AFTER I BOUGHT IT I NOTICED THAT IN THE MORNING WHEN I WOULD START IT AND BEGIN DRIVING MY BRAKE PEDAL WOULD BE HARD AS A ROCK AND WOULD NOT WORK! I MADE AN APPT WITH MY LOCAL FORD DEALER AND THEY CONFIRMED THAT THE VACUUM PUMP ASSEMBLY HAD NO PRESSURE AT THE BRAKE BOOSTER AND NEEDED REPLACE. FORTUNATELY I WAS NOT IN AN ACCIDENT. THE VEHICLE WAS STILL UNDER WARRANTY AND THE REPAIRS DID NOT COST ME ANYTHING. FAST FORWARD ANOTHER 18 MONTHS (ODOMETER 44,693) TO MAY 2015 AND I WAS HAVING THE IDENTICAL ISSUE AGAIN. I TOOK THE TRUCK TO FORD AND AFTER TESTING THEY CONFIRMED THAT I WAS HAVING THE SAME EXACT ISSUE AGAIN AND THAT THE VACUUM PUMP ASSEMBLY FOR THE BRAKES WOULD NEED REPLACED YET AGAIN. ONLY THIS TIME I WAS OUT OF WARRANTY AND IT WAS GOING TO COST ME $900 TO FIX IT. I REMINDED THEM THAT THIS IS NOW THE 3 VACUUM PUMP ASSEMBLY THAT NEEDED REPLACED IN A SPAN OF 3 YEARS AND THAT THE DESIGN WAS OBVIOUSLY DEFECTIVE AND SHOULDN'T COST ME ANYTHING. THE DEALERSHIP REFUSED TO OFFER ANY ACCOMMODATIONS AND TOLD ME TO CONTACT FORD MOTOR COMPANY IF I WASN'T HAPPY. I DID THAT AND AFTER SOME HAGGLING THEY OFFERED TO REPLACE IT AND I WOULD HAVE TO PAY THEM $106, WHICH I DID. I HAVE THE FORD INVOICE'S FOR BOTH OCCURRENCES. I HAVE ZERO CONFIDENCE THAT THE ISSUE IS RESOLVED AND THAT I WILL LIKELY HAVE TO DEAL WITH THIS ISSUE AGAIN IN THE NEAR FUTURE. I AM CONCERNED FOR MY SAFETY AND THAT OF MY FAMILY CONSIDERING THE BRAKES COULD FAIL AT ANY TIME. I ALSO BELIEVE THIS TO BE AN EXACT MATCH TO CURRENT NHTSA INVESTIGATION PE15026. UPDATED 11/01/2017
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Jun 26, 2015 - Bennington, VT - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT 10 MPH, THE BRAKES FAILED AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO STOP. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
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Jun 26, 2015 - Peoria, IL - Service Brakes
ON SEVERAL DIFFERENT OCCASIONS AFTER STARTING MY FORD F-150 ECOBOOST I EXPERIENCED DIFFICULTY STOPPING THE VEHICLE WHEN APPROACHING AN INTERSECTION. MY SPOUSE COMPLAINED THAT THE VEHICLE "TOOK OFF" AFTER SHE PUT THE TRUCK IN REVERSE IN THE DRIVEWAY. I COMPLAINED ABOUT THIS ISSUE TO THE DEALER ON 3/16/15 SAYING THAT I WAS UNABLE TO STOP AT A STOP SIGN. I TOLD THEM IT FELT LIKE I WAS BEING PUSHED INTO THE INTERSECTION. MY INITIAL FEELING WAS THAT THE ENGINE WAS OVERPOWERING THE BRAKES. THE TURBO CAN BE HEARD SPINNING UP AFTER A COLD START. I AM UNSURE IF IT IS REALLY BRAKE OR ENGINE/TRANSMISSION RELATED....UPDATED 09/15/15 UPDATED 10/31/2017
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Jun 24, 2015 - Davis, WV - Service Brakes
BRAKES DO NOT WORK AT WARM TEMPERATURE S
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Jun 06, 2015 - Chardon, OH - Service Brakes
NO BRAKING WHEN JUST STARTING UP. WHEN YOU START THE VEHICLE AND SHIFT INTO GEAR THE BRAKE PEDAL IS VERY HARD AND IT IS VERY DIFFICULT TO GET STOPPED. I SEARCHED THE INTERNET FOR SIMILAR PROBLEMS AND FOUND MANY INSTANCES OF THE SAME ISSUE. APPARENTLY THE BRAKE BOOSTER VACUUM PUMP SEIZES SO NO POWER BRAKE ASSIST IS AVAILABLE. AFTER THE ENGINE RUNS FOR A SHORT PERIOD THE BRAKES WILL FUNCTION NORMALLY. YOU WILL GET NO NOTICE THAT THIS CONDITION EXISTS VIA A WARNING LIGHT OR CHECK ENGINE LIGHT. THIS SITUATION IS VERY DANGEROUS, A BUILDING, A TREE, OR A PERSON COULD BE BEHIND YOU AND YOU WOULD NOT BE ABLE TO STOP. FORD MUST BE AWARE OF THIS PROBLEM BECAUSE THEY RE-DESIGNED THE PUMP FOR THE 2013 MODEL YEAR BUT HAVE NOT RECALLED THE 2011-2012 MODELS TO CORRECT THIS PROBLEM. THE PARTS ARE EXPENSIVE ($700) AND MANY ON LINE POSTS SAY THE PARTS ARE ON BACK ORDER AT FORD. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED EXPEDITED.
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May 26, 2015 - Washington, PA - Service Brakes
WE PURCHASED THE VEHICLE IN JULY 2014. WE NOTICED AFTER BUYING IT THAT WHEN STARTING THE TRUCK, THE BRAKES ARE HARD AND NO STOPPING ABILITY. ONCE YOU PUMP IT A COUPLE OF TIMES AND GO TO DRIVE THE BRAKES WORK NORMALLY. WE TALKED TO PEOPLE IN GENERAL AND SAID SOME VEHICLES ARE PRONE TO THAT ISSUE WHEN STARTING AND THAT IT'S NOT A BIG DEAL. IF YOU HAPPEN TO BE ON A GRADE WHEN THIS HAPPENS, YOU DO DRIFT UNTIL PRESSURE IS BUILT UP. I DID SOME RESEARCH ONLINE AND FOUND A VIDEO THAT EXPLAINS THE ISSUE VERY WELL. IT IS A SAFETY ISSUE AND A SIMPLE BUT COSTLY FIX. IT HAS AN ELECTRIC BRAKE PUMP INSTEAD OF A MECHANICAL ONE AND SEIZES UP WHEN THE VEHICLE IS PARKED FOR PROLONGED AMOUNTS OF TIME. WE TOOK THE TRUCK TO FORD TO HAVE SOME WORK DONE WHEN THE MECHANIC BROUGHT UP THE BRAKE PUMP AND SAID THE VEHICLE IS UNSAFE TO DRIVE AS IS INCASE THE PUMP WOULD FULLY GO OUT. IT IS OVER A $700 FIX WITH LABOR AND IS SOMETHING THAT WAS FAULTY IN THE ENGINEERING OF THE TRUCK MODEL AND PRODUCES A SAFETY RISK FOR THE DRIVER AND OTHERS IN THE SURROUNDING AREA. HTTP://YOUTU.BE/SXO2QVWBDKI I ATTACHED THE LINK TO THE VIDEO EXPLAINING THE PUMPS ISSUE IN REGARDING TO THE TRUCKS SIZE.
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Apr 27, 2015 - Kirkwood, NY - Service Brakes
FAILURE OF BOOST ON POWER BRAKES DUE TO NON OPERATION OF VACCUM BOSSTER PUMP ON 3.5V6 4WD TRUCK. MAJOR SAFETY ISSUE, NO TSBS OR RECALLS THAT I HAVE FOUND. THERE SHOULD BE!!!
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Apr 23, 2015 - Dewitt, MI - Service Brakes
AFTER THE TRUCK SETS FOR 8-10 HOURS, WHEN YOU START IT UP YOU WILL HAVE A VERY HARD BRAKE PEDAL BUT NO BRAKES. THE VACUUM PUMP THAT SUPPLIES VACUUM TO THE POWER BRAKE BOOSTER IS STICKING AND FAILING TO SUPPLY VACUUM AT START UP. IF I PUT THE TRUCK IN NEUTRAL AND PRESS HARD ON THE BRAKE PEDAL FOR ABOUT 10-15 SECONDS THE PEDAL WILL GO DOWN TO THE NORMAL HEIGHT ( THE PUMP BRAKES LOOSE AND STARTS TO SUPPLY VACUUM) THEN THE BRAKES WILL BE FINE UNTIL THE TRUCKS SETS FOR AN EXTENDED TIME. I REMOVED THE VACUUM PUMP AND FOUND THAT THE PUMP HOUSING WAS BUSTED. IT LOOKED LIKE IT HAD GOTTEN MOISTURE IN IT AND HAD FROZE. IN MY SEARCH ON LINE I FOUND MANY PEOPLE HAVING PROBLEMS WITH THIS PUMP.
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Apr 22, 2015 - Anaheim, CA - Service Brakes
AT MY HOUSE, THE DRIVEWAY IS SLOPED. I HAD JUST PARKED THE TRUCK, TURNED THE ENGINE OFF, BUT LEFT KEY IN ACCESSORY POSITION. MY TWO DAUGHTERS WERE IN BACK SEAT (3 AND 8 YEARS OLD) WATCHING A MOVIE. I WALKED INTO MY GARAGE TO DROP OFF COFFEE, WENT BACK TO THE TRUCK TO RETRIEVE PASTRIES AND THEN WALKED THEM INTO GARAGE. I WAS OUT OF THE TRUCK FOR 3-4 MINUTES. I WENT BACK TO TRUCK AND TOOK MY THREE YEAR OLD OUT OF HER CAR SEAT. SHE SITS IN REAR SEAT, PASSENGER SIDE. I HAD HER IN MY ARMS WHEN I OPENED PASSENGER SIDE FRONT DOOR, REACHED ACROSS TO REMOVE KEYS. WHEN I REMOVED THE KEYS FROM THE IGNITION THE TRUCK BEGAN ROLLING DOWN THE DRIVEWAY. MY 8 YEAR OLD WAS 1/2 OUT OF THE TRUCK WHEN IT BEGAN TO ROLL. I QUICKLY PUT MY 3 YEAR OLD DOWN AND GRABBED THE 8 YEAR OLD OUT OF THE TRUCK. THE TRUCK WAS MAKING A METAL CLICKING SOUND THE ENTIRE TIME IT WAS ROLLING. TRUCK ROLLED DOWN THE DRIVEWAY, ACROSS THE STREET AND INTO THE NEIGHBORS YARD. THEIR TREE STOPPED THE TRUCK FROM ROLLING FURTHER INTO THE YARD AND THEIR HOUSE. THE TRUCK WAS STILL IN PARK WHEN I WENT INSIDE TO START IT BACK UP TO MOVE IT BACK INTO THE DRIVEWAY. I DROVE IT THE FORD DEALER ABOUT AN HOUR LATER. FORD DEALER AND FOMOCO WERE INVOLVED FOR SEVERAL MONTHS. EVENTUALLY A 'SPECIALIST' WAS FLOWN IN TO LOOK AT TRUCK. IN THE END, THEY CLAIM THERE ARE NO MECHANICAL DEFAULTS AND THEREFORE, THEY ARE NOT RESPONSIBLE. THEY ARE UNABLE TO ANSWER ANY QUESTIONS AS TO HOW THE TRUCK DID NOT MOVE FOR THE 3-4 MINUTES IT WAS ON THE DRIVEWAY WHEN I WAS BACK AND FORTH TO THE GARAGE. THEY ALSO HAVE NO EXPLANATION FOR HOW THE TRUCK ROLLED EVEN THOUGH IT WAS STILL IN PARK WHEN THIS HAPPENED. END RESULTS IS FORD CLAIMS THEY NEVER REPAIRED OR MODIFIED MY TRUCK. I HAVE NO WAY TO PROVE THEY DID OR DID NOT REPAIR ANYTHING DURING THE PERIODS OF TIME THEY HAD MY TRUCK IN THEIR POSSESSION.
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Apr 17, 2015 - Ellijay, GA - Service Brakes
BRAKES FAIL WHEN VEHICLE IS FIRST STARTED AND EITHER BACKING UP OR PULLING FORWARD. HAS HAPPENED MORE THAN 4-5 TIMES SINCE I BOUGHT THE VEHICLE NEW IN 2012. SINCE THIS PROBLEM IS SERIOUS IN NATURE, FORD SHOULD ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IF NOT TAKEN CARE OF. IT NEEDS THE ATTENTION OF NHTSA NOW! FORD SERVICE DID PERFORM A TECHNICAL SERVICE BULLETIN DEALING WITH HARD BRAKE PEDAL DURING NORMAL BRAKING, BUT THE DIAGNOSIS PERFORMED INDICATED AN INTERMITTENT PROBLEM WITH THE BRAKE VACUUM PUMP AND THE OPERATION OF THE POWER ASSIST BRAKE. THIS PART AND REPAIR IN NOT COVERED NOW EVEN TOUGH IT WAS INDICATED TO FORD SERVICE DEPARTMENT ON A NUMBER OF OCCASIONS. FORD HAS NOT ADMITTED TO A RECALL, BUT DID REDESIGNED THE PUMP ON 2014 MODELS AND LATER. PROBLEM INHERITED TO THE F-150 ECO-BOOST ENGINE. RECALL NOW!
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Mar 20, 2015 - Lowell, MI - Service Brakes
VACUUM PUMP FAILED AND TRUCK COULD NOT STOP AT INTERSECTION!
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Jan 26, 2015 - Mountaintop , PA - Service Brakes
BRAKE BOOSTER PUMP BEEN REPLACED 3 TIMES IN A 2 YEAR SPAN. THE LAST TIME WITHIN 3 MONTHS. VACUUM BOOSTER LEAKS WHEN THE VEHICLE IS NOT RUNNING. WHEN STARTED AND PUT INTO GEAR THE BRAKES WILL NOT WORK UNTIL IT THE SYSTEM CAN GAIN VACUUM, APPROXIMATELY 10 TO 30 SECONDS. IF VEHICLE IS PUT INTO GEAR YOU CANNOT STOP IT FROM MOVING. IT NEARLY CAUSED ME TO GET INTO SEVERAL ACCIDENTS. THE VACUUM BOOSTER HAS BEEN REPLACED 3 TIMES WITH NO SUCCESS. THIS SUMMER (2014) FORD HAD 1200 OF THE BOOSTERS ON BACK ORDER DUE TO THE NUMBER THAT WERE FAILING IN THE F150'S. MY VEHICLE COULD NOT BE FIXED FOR 6 WEEKS WHILE THE DEALER WAITED FOR THE PART. IF THE ISSUE IS IGNORED THE BOOSTER WILL HAVE A CATASTROPHIC FAILURE CAUSING BRAKE SYSTEM TO STOP WORKING AND A POTENTIAL FOR A ACCIDENT.
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Dec 23, 2014 - Douglasville, GA - Service Brakes
WEAK BRAKES. CONTINUE TO DRIVE VEHICLE. DEALERSHIP DIAGNOSED PROBLEM AS BRAKE VACUUM PUMP FAILURE WOULD NOTCOVER UNDER WARRANTY.
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Dec 17, 2014 - Owego, NY - Service Brakes
BRAKES WERE DIFFICULT TO ENGAGE DURING EMERGENCY BRAKING DUE TO HARD PEDAL. BRAKING SEEMS MORE DIFFICULT THAN PREVIOUS EXPERIENCE (LIKE HAVING NO BRAKE ASSIST). AFTER SEARCHING THE INTERNET FOR KNOWN PROBLEMS, I VERIFIED A BLOWN VACUUM PUMP FUSE. THE DEALER VERIFIED THAT THE VACUUM PUMP ASSEMBLY WAS SEIZED THEREFORE BLOWING THE FUSE. I FIND IT CURIOUS WHY A MAJOR BRAKE COMPONENT CAN FAIL WHILE NOT SETTING A FAILURE CODE OR INDICATING A FAILURE ON THE FORD DISPLAY PANEL (CHECK BRAKE LIGHT, ETC.). HOW CAN THE VACUUM ASSIST FOR THE BRAKES TOTALLY FAIL ON A 2011 VEHICLE AND NOT TELL THE DRIVER THERE IS A PROBLEM? WHY DID THE VACUUM PUMP FAIL (INTERNAL PUMP BEARINGS LACKED LUBRICANT AND SEIZED DUE TO ATMOSPHERIC MOISTURE) WITH JUST OVER 20000 MILES ON THE TRUCK? WHY WON'T FORD FESS UP THAT THEY SOLD THEIR CUSTOMERS A DEFECTIVE $750.00 PUMP? I GUESS FORD ONLY KNOWS!
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Dec 15, 2014 - Bayport, MN - Service Brakes
I STARTED TO NOTICE THAT EVERY MORNING I HAD NO BRAKES WHEN PULLING OUT OF MY DRIVEWAY. THE BRAKES WOULD ALSO NOT WORK FOR THE FIRST MINUTE OR SO UPON START UP. I ALSO NOTICED THAT MY BRAKING WAS VERY LIMITED WHEN I WAS GIVING IT THROTTLE ESPECIALLY OVER 60MPH. UPON BRINGING IT TO THE DEALERSHIP THEY FOUND THAT THE VACUUM BRAKE PUMP WAS NOT TURNING ON AT ALL SO THERE WAS NO POWER ASSIST FOR MY BRAKES. I CHECKED OUT ONLINE TO FIND OUT THAT THIS IS A COMMON PROBLEM WHERE PEOPLE ARE LOOSING ALL OF THEIR BRAKING POWER WHEN GOING DOWN THE ROAD. MY CONCERN IS THAT IF I DID NOT CORRECT THIS THAT I VERY WELL COULD HAVE KILLED MYSELF OR OTHERS DUE TO THE LACK OF BRAKING.
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Dec 04, 2014 - Stillwater, MN - Service Brakes
BRAKES ARE ROCK HARD IN THE MORNING AND VEHICLE IS EXTREMELY DIFFICULT TO STOP. CALLED LOCAL FORD DEALER AND AT FIRST DIDN'T ACKNOWLEDGE AN ISSUE WITH THIS VEHICLE. CALLED THEM BACK IN A COUPLE WEEKS, SINCE THEY DIDN'T CALL ME BACK. THEY SAID I NEED A VACUUM PUMP WITHOUT EVER LOOKING AT THE VEHICLE. SAID THEY WOULD COVER THE REPAIR UNDER WARRANTY SINCE I WAS ABOUT 8 MONTHS PAST THE 3 YEARS, EVEN THOUGH I WAS UNDER THE 60,000 MILES. THEY QUOTED A COST OF OVER $700 DOLLARS TO FIX IT.
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Oct 15, 2014 - Concord, OH - Service Brakes
COMPLETE BRAKE FAILURE. RIGHT FRONT BRAKE PAD HAD OVER 1/3 PAD MATERIAL LEFT. PAD MATERIAL DETACHED FROM THE METAL PAD BACKING PLATE. THEN THE PAD MATERIAL GOT JAMMED IN BETWEEN THE BRAKE CALIPER BRACKET AND THE ROTOR. THE LOWER CALIPER PISTON BROKE WHEN I TRIED TO STOP AFTER THIS HAPPENED. THEN ALL OF THE BRAKE FLUID LEAKED ABOUT LEADING TO TOTAL BRAKE FAILURE. I HAD BRAKE FAILURE A FEW SECONDS BEFORE THE BRAKE LIGHT CAME ON. WHEN THIS HAPPENED I COULD NOT STOP AND WENT INTO A DITCH TO AVOID TRAFFIC. BRAKES WORKED AS NORMAL BEFORE FAILURE. BRAKE PAD FAILURE REQUIRED REPLACEMENT OF: RIGHT FRONT BRAKE CALIPER, RIGHT FRONT ROTOR, NEW PADS, PAD GLIDES, NEW BRAKE FLUID AND A COMPLETE BLEEDING OF THE BRAKING SYSTEM.
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Oct 07, 2014 - Ware, MA - Service Brakes
I HAVE A 2011 FORD F-150 SUPER CAB ENGINE 3.5 L ECOBOOST. 54,000 MILES (CURRENT MILEAGE) IT HAS A SAFETY ISSUE WITH IT. THE PROBLEM IS THAT WHEN THE TRUCK IS COLD LIKE FIRST START CONDITION. WHEN YOU EITHER BACK UP OR GO FORWARD AFTER A FEW SECONDS YOU APPLY THE BRAKE AND IT HAS LITTLE OR NO BRAKES LIKE IT DOES NOT HAVE ENOUGH OF PRESSURE TO RUN THE VACUUM SYSTEM BUT AFTER IT WARMS UP IT WORKS FINE. WHAT I FOUND OUT AFTER RESEARCH IS THAT THE ELECTRONIC VACUUM PUMP IS THE PROBLEM. I HAVE FOUND THIS YOUTUBE CLIP FROM A FORD MECHANIC THAT EXPLAINS THE SYMPTOMS AND HOW TO FIX IT ETC. IT WILL EXPLAIN MY PROBLEM BETTER THAN ME TRYING TO TYPE IT OUT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=SXO2QVWBDKI&LIST=UUN467FMGLLLK98JDDJLL51W.
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Sep 30, 2014 - Flushing , MI - Service Brakes
PICKUP DOES NOT HAVE BRAKES DURING INITIAL COLD START UP. THE BRAKE PEDAL IS HARD AS A ROCK AND WILL NOT STOP TRUCK. CAN NOT PARK IN GARAGE AS MAY HIT HOUSE OR GARAGE OR KIDS WHEN BACKING OUT. DEALER WILL DID NOT WARRANTY AS IT WAS OVER THE WARRANTY PERIOD BY APROX 1000 MILES AND 1 MONTH.
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Aug 29, 2014 - Carson City, MI - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE BRAKE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
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Aug 12, 2014 - Mcmurray, PA - Service Brakes
MY WIFE HAD TO MOVE MY TRUCK SO THE KIDS HAD MORE ROOM TO PLAY IN THE DRIVEWAY. NO BIG DEAL, RIGHT? WRONG. SHE STARTS TO BACK DOWN THE DRIVEWAY (WHICH HAS A MODERATE GRADE) AND I NOTICE A LOOK OF PANIC ON HER FACE, COUPLED WITH THE FACT THAT THE TRUCK WASN'T STOPPING, I COULD SEE SOMETHING WAS WRONG. SHE FINALLY GOT IT STOPPED RIGHT BEFORE GOING OUT ONTO THE ROAD. SHE JUMPED OUT AND SAID, "YOUR BRAKES WOULDN'T WORK. I WAS PRESSING AS HARD AS I COULD AND IT WOULDN'T STOP." I GOT IN THE TRUCK AND CAREFULLY TRIED TO DUPLICATE THE SITUATION, AND SURE ENOUGH, MORE OFTEN THAN NOT IT HAD A HARD TIME STOPPING. I DID SOME RESEARCH AND FOUND THERE ARE PLENTY OF CASES LIKE THIS. SOME PEOPLE ACTUALLY CRASHED THEIR VEHICLE. THIS SEEMS TO BE A REALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BY FORD. AND I WILL NOTE THIS IS NOT THE FIRST DANGEROUS PROBLEM I'VE HAD WITH THIS TRUCK. I'M SURE FORD WILL TELL ME THEY CAN'T HELP ME, LEAVING ME TO FOOT THE BILL FOR A PROBLEM THAT SEEMS TO BE RATHER COMMON, AND SHOULD BE ADDRESSED BY THEM. JUST LIKE THEY DID TO ME BEFORE.
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Jul 31, 2014 - Prairie Du Chien, WI - Service Brakes
SERVICE TECH AT DEALERSHIP WAS TEST DRIVING VEHICLE AFTER A DIFFERENT REPAIR. WHEN HE WENT TO STOP THE BRAKE PEDAL WAS HARD AS A ROCK AND THE TRUCK WOULD NOT STOP. FOUND THE VACUUM BRAKE BOOSTER WENT BAD. THIS WAS THREE WEEKS AGO AND THEY STILL CANNOT GET THE PART TO FIX IT. AS THERE ARE NO REPAIR PARTS IN THE SYSTEM THIS MUST BE A MAJOR PROBLEM WITH MANY VEHICLES. THIS IS A SAFETY ISSUE WHICH WILL GET SOMEONE KILLED! MY DEALERSHIP SAID THE TRUCK IS UNSAFE TO DRIVE.
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Jul 23, 2014 - Galway, NY - Service Brakes
VACUUM PUMP IS DEFECTIVE AND LOSES VACUUM WHICH CAUSES BRAKE BOOSTER TO LOSE PRESSURE AND CAUSES BRAKES TO BECOME DEFECTIVE UPON START-UP. PUMP WAS REPLACED ON 10/13, WHICH CORRECTED THE ISSUE FOR 4 MONTHS, PUMP WAS REPLACED AGAIN ON 6/14 AND IS NOW FAILING AND GIVING FAULT CODES AGAIN (7/14).
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Jul 02, 2014 - Richfield, WI - Service Brakes
VACUUM PUMP WILL FAIL ON TRUCK. WENT TO PUT THE VEHICLE INTO GEAR. RELEASED THE BRAKE AND IT STARTED TO MOVE TOO QUICKLY. TRIED TO REAPPLY THE BRAKE AND THERE WAS NOTHING. PEDAL WENT TO THE FLOOR AND IT TOOK MAX EFFORT TO STOP THE VEHICLE THAT HAD JUST BEEN PUT INTO GEAR. THE PROBLEM COULDN'T BE REPLICATED. THIS HAPPENED TWICE MORE AND ONCE TO THE SERVICE TECH. VERY SCARY! TURNS OUT THE VACUUM PUMP HAD SEIZED CAUSING THERE TO BE NO POWER BOOST. ONCE THE ENGINE HAS RUN FOR A WHILE THE ENGINE WILL PROVIDE THE BOOST, IT'S ONLY WHEN FIRST STARTING THE VEHICLE THAT THERE IS NO BOOST. THERE IS NO WARNING LIGHT TO INDICATE THE LOW VACUUM CONDITION AND 90% OF THE TIME THERE ISN'T A NOTICEABLE PROBLEM. UNTIL THEY CAN'T STOP, THE OWNER DOESN'T KNOW THE PUMP HAD FAILED MONTHS EARLIER. THIS CAN BE QUITE DANGEROUS BECAUSE OF THE CHANCE OF A SLOW SPEED CRASH. CURRENTLY THERE IS A BACK ORDER ON THE PUMPS SO I HAVE TO DRIVE THE VEHICLE KNOWING THAT I MIGHT NOT BE ABLE TO STOP IN TIME.
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Jun 24, 2014 - Stewartville, MN - Service Brakes
BRAKE PEDAL GOES TO THE FLOOR UNTIL TRUCK IS WARMED UP. FRONT HUBS DON'T HAVE ENOUGH VACCUM TO DISENGAGE.
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Jun 24, 2014 - Sunbury, OH - Service Brakes
THIS TRUCK AND OTHERS OF THE SAME DESIGN UP UNTIL 2013 HAVE A BAD ELECTRIC VACUUM ASSIST PUMP. MY PUMP MALFUNCTIONED AND WITHOUT ANY WARNING OR DASH LIGHTS THE TRUCK LOST BRAKE ASSIST RENDERING IT IMPOSSIBLE TO STOP. THE TURBOCHARGED V6 ECOBOOST REQUIRES VACUUM ASSIST AND THIS PUMP IS KNOWN FOR ISSUES. FORD HAS NO PARTS ON HAND AND PEOPLE ARE FORCED TO DRIVE DEATH TRAPS WITH NO BRAKES. FORD IS AWARE THERE IS A PROBLEM AND CHANGED THE 2014 MODEL HOWEVER PROVIDE ZERO SAFETY RELIEF FOR PREVIOUS OWNERS NOW STUCK WITH NO BRAKES AND NO PARTS. ONLY MY QUICK REFLEXES TAKING THE TRUCK OUT OF GEAR SAVED ME FROM DRIVING INTO MY HOME THROUGH MY GARAGE WALL.
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Jun 20, 2014 - Mount Carol, IL - Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE BRAKES FAILED TO WORK. THE BRAKE PEDAL HAD TO BE PUMPED NUMEROUS TIMES BEFORE THEY WOULD FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BRAKE VACUUM BOOSTER HAD A SHORT CIRCUIT AND CAUSED THE WIRE TO BURN OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 8/19/14 THE CONSUMER STATED THE VACUUM BOOSTER WAS REPLACED BUT, THE BRAKES REMAINED DIFFICULT TO OPERATE. THE BRAKES ONLY FAILED WHEN THE VEHICLE SAT IDLE FOR NO LESS THAN 2 TO 3 DAYS. UPDATED 08/27/2014
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Jun 05, 2014 - North Platte, NE - Service Brakes
I WAS DRIVING DOWN MY STREET AND BRAKED TO PULL INTO MY DRIVEWAY, AFTER IN MY DRIVEWAY I TOUCHED THE ACCELERATOR (TO GET UP THE SLIGHT GRADE) AND MY TRUCK WENT WIDE OPEN THROTTLE!! I MASHED ON THE BRAKE BUT THE TRUCK CONTINUED TO ACCELERATE UNCONTROLLABLY AND CRASHED INTO MY BRICK HOME. EVEN AFTER IMPACT AND ME CONTINUING TO APPLY FULL BRAKE IT WAS STILL WIDE OPEN THROTTLE AND BURNING OUT. I FINALLY CAME TO MY SENSES AND SHUT THE IGNITION OFF AND THE STOPPED IT. I HAD THE TRUCK TOWED TO MY LOCAL DEALER AS RECOMMENDED BY FORD CUSTOMER CARE REP. THE DEALERSHIP RAN A DIAGNOSTICS CHECK AND FOUND NOTHING AS WELL AS TRIED TO GET IT TO DUPLICATE THE PROBLEM WITH NO LUCK. I HAD A STATE TROOPER CERTIFIED IN DOWNLOADING EVENT RECORDER DATA DO SUCH TO MY TRUCK. THE DATA SHOWS EXACTLY WHAT HAPPENED..BUT DOES NOT DIFFERENTIATE BETWEEN THE ACCELERATOR BEING PUSHED VS.THE ACCELERATOR POSITION AS INDICATED. HOWEVER, IT DOES SHOW SERVICE BRAKE APPLIED AND CONTINUAL ACCELERATION AT THE SAME TIME WHICH I CAN PROVE WAS NOT DONE BY ME! I HAVE PICTURES OF ABRASIONS TO MY RIGHT SHIN AND KNEE FROM THE STEERING COLUMN AND DASH..MY RIGHT FOOT WAS FULLY APPLIED ON THE BRAKE PEDAL CAUSING THE ABRASIONS AT IMPACT DUE TO BEING DIRECTLY IN LINE WITH THE STEERING COLUMN. MY LEFT LEG HAD ZERO ABRASIONS...SINCE TO THE LEFT OF THE STEERING COLUMN. IF I WAS TO BE RESPONSIBLE FOR THE DATA SHOWN IN THE DOWN LOAD I WOULD OF HAD TO HAVE MY LEFT FOOT ON THE BRAKE AND THUS SUSTAINING ABRASIONS TO THAT LEG. IT IS ALSO IMPOSSIBLE TO USE THE RIGHT FOOT TO BRAKE AND ACCELERATE SIMULTANEOUSLY TO ACHIEVE THE ACCELERATION INDICATED...ONES LEG HAS TO BE COCKED TO THE SIDE AND OUT OF LINE OF THE STEERING COLUMN. EVERYTHING ON MY PICKUP IS OEM....INCLUDING THE FLOOR MATS...WHICH CONTRARY TO SOME BELIEFS THAT COULD BE THE CAUSE. MY TRUCK HAS SAT AT THE DEALERSHIP UNTOUCHED SINCE THEY LOOKED AT IT.
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May 27, 2014 - Pine Plains, NY - Service Brakes
SEVERE VIBRATION AND PULSING WHEN BRAKES WERE APPLIED. I PUT THE TRUCK ON MY LIFT AND TRIED TO ROTATE THE FRONT WHEELS, THERE WAS SEVERE BRAKE DRAG, WHICH MADE ROTATING THE FRONT WHEELS CLOSE TO IMPOSSIBLE. I REMOVED THE WHEELS AND DID A VISUAL INSPECTION AND FOUND THAT THE INNER BRAKE PADS WERE CONSIDERABLY MORE WORN THAN THE OUTER PADS. I THEN REMOVED THE CALIPERS AND FOUND THAT CORROSION OCCURRED BINDING THE INNER PADS TO THE BRAKE PAD HOLDERS. I LIVE IN THE NORTH EAST AND ROAD SALT IS USED IN THE WINTER MONTHS, THIS SHOULD BE TAKEN INTO CONSIDERATION WHEN THE BRAKES ARE DESIGNED SO THAT THIS CORROSION CAN'T OCCUR. I CORRECTED THE PROBLEM BY RE-PLACING THE ROTORS AND BRAKE PADS, USING BRAKE LUBRICANT TO HELP PREVENT THE CORROSION. DOING THIS REPAIR CORRECTED THE PROBLEM.
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Feb 26, 2014 - North Canton, OH - Service Brakes
LOSS OF POWER BRAKES UPON INITIAL START-UP AND MOVEMENT. THE VACUUM PUMP THAT PROVIDES ASSISTANCE TO POWER BRAKES AND 4X4 WHEEL HUBS FAILS WITHOUT NOTICE. DRIVER EXPECTS TO STOP VEHICLE UNDER NORMAL OPERATING PRESSURE APPLIED TO BRAKE PEDAL. VEHICLES DOES NOT RESPOND TO NORMAL FORCE AND KEEPS MOVING. EXTREME FORCE TO BE PROVIDE TO BRAKE PEDAL TO SLOW VEHICLE TO A STOP. THIS COULD RESULT IN INJURY OR DEATH IF ANOTHER PERSON IN THE PATH OF THE VEHICLE. FORD WILL NOT RECALL OR COVER REPAIRS OF FAULTY PUMP. PUMP IS LOCATED BEHIND FRONT HEADLIGHT ON VEHICLE. COST OF PART IS $565 + LABOR TO REPAIR TO BE PAID BY OWNER. SERIOUS SAFETY CONCERN FOR PERSONS NEAR VEHICLE WITHOUT PROPER OPERATION OF BRAKING SYSTEM. AN INVESTIGATION NEEDS TO BE OPENED IMMEDIATELY UPON FORD. UNDERSTANDING IS THAT FORD REDESIGNED VACUUM SYSTEM FOR 2014 MODEL YEAR TO CORRECT SAFETY ISSUE. REDESIGN SHOULD BE MANDATED ON PREVIOUS MODEL YEARS TO CORRECT SAFETY ISSUE.
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Dec 02, 2013 - Fenton, MI - Service Brakes
TRUCK IS EQUIPPED WITH AN ECO-BOOST MOTOR. UPON PUTTING TRUCK IN REVERSE AND BACKING DOWN DRIVEWAY, THE BRAKES WOULD NOT WORK TO STOP THE VEHICLE. THE PEDAL WAS HARD TO PUSH AND ACTED AS IF SOMETHING WAS STUCK UNDER PEDAL. DRIVER WENT INTO NEIGHBORS YARD AND BEFORE STRIKING THE HOUSE, PUT THE TRUCK IN PARK TO STOP. THERE WAS NO OBJECTS BEHIND PEDAL. AFTER RE-STARTING VEHICLE A FEW MINUTES LATER, BRAKES THEN WORKED AS DESIGNED. THE TRUCK WAS BROUGHT TO DEALER WERE THE ABS SYSTEM WAS BEING LOOKED AT. AFTER A WEEK OF MISS-DIAGNOSING, VEHICLE OWNER WAS TOLD TO PICK UP VEHICLE AND EXPERIENCED THE SAME ISSUE IN THE DEALER PARKING LOT AND SHOWED THE MECHANIC AND SERVICE WRITER AND THEY CONCURRED THAT THERE WAS A REAL SAFETY PROBLEM. UPON LEAVING IN RENTAL CAR, VEHICLE OWNER WITNESSED A PORTER CRASH VEHICLE INTO A PARKED CAR. IT WAS LATER DETERMINED THAT THE BRAKE BOOSTER ASSEMBLY WAS FAULTY.
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Oct 14, 2013 - Jonesboro, AR - Service Brakes
CROSSING TABLE ROCK DAM ON DRY, FLAT, LEVEL PAVEMENT AFTER LETTING OFF GAS IN ANTICIPATION OF STOPPING AT UPCOMING LIGHT REAR TIRES LOCKED AND WENT INTO SKID SQUEALING BRAND NEW MICHELIN TIRES WITH LESS THAN 500 MILES ON THEM. NOBODY WAS DIRECTLY BEHIND ME OR WOULD HAVE CAUSED WRECK DUE TO SUDDEN DECELERATION WITH NO BRAKE LIGHTS SINCE NO BRAKE APPLIED. TIRES SQUALL LIKE OLD VEHICLES WITH NO ABS WHEN BRAKES LOCKED UP. AN EMPLOYEE WAS RIDING WITH ME AT THE TIME AND IT SCARED BOTH OF US. HAD WE NOT BEEN OUT OF TOWN AND DEPENDENT ON TRUCK GETTING US HOME WE WOULD HAVE NOT DRIVEN IT AGAIN. AFTER RETURNING HOME TRUCK DID IT A SECOND TIME A COUPLE OF WEEKS LATER DRIVING IN TOWN DOWN STADIUM BLVD AT ABOUT 35 MPH. REAR TIRES LOCK, SKID AND SQUALL. IN ADDITION EARLIER INTERMITTENT HARD DOWNSHIFTS THAT FEEL LIKE SOMEONE HITS YOU FROM BEHIND BUT NOT A FULL LOCK CONDITION AS THESE TWO RECENT INCIDENTS. ALSO INTERMITTENT STALLING WHEN PULLING AWAY FROM STOP LIGHT, STOP SIGN, OUT OF PARKING LOT, OR OUT OF DRIVEWAY - ESPECIALLY AFTER IDLING. STALLS, HESITATES, BUCKS, VIBRATES, GIVING IT GAS DOES NOT RESULT IN VEHICLE RESPONDING. USUALLY ON "EASY" ACCELERATION MEANING WHEN JUST EASING OFF FROM STOP. INTERMITTENT TRANSMISSION STICKING IN 1ST GEAR AND WON'T SHIFT OUT. FINALLY VEHICLE SOMETIMES "SURGES" AFTER PUTTING IN GEAR ON COLD START OR WHEN LETTING OFF GAS AND COASTING - IT ACTUALLY PICKS UP SPEED AND LUNGES FORWARD FOR JUST A SECOND. THERE IS SOMETHING WRONG WITH ALL THE SENSORS AND THE COMPUTER IS CAUSING THE ENGINE / TRANSMISSION / ABS BRAKES TO BEHAVE IN STRANGE AND UNPREDICTABLE WAYS. MY FATHER, WIFE, AND EMPLOYEE HAVE ALL WITNESSED ONE OR MORE OF THESE ISSUES WHILE RIDING WITH ME BUT INTERMITTENT SO UNABLE TO REPLICATE. FORD CASE OPENED BUT NO RESOLUTION. TELL ME DRIVE IT UNTIL IT BREAKS SO THEY CAN FIND PROBLEM BUT UNSAFE TO DO SO.
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Sep 05, 2013 - Minneapolis, MN - Service Brakes
BRAKES FAIL ON INITIAL DRIVE; HAPPENS ABOUT EVERY OTHER DAY. HAVE NARROWLY AVOIDED HITTING NEIGHBORS GARAGE AND CAR, AND HAVE BACK INTO TREE ON OUR PROPERTY AS WE ARE UNABLE TO STOP THE VEHICLE WHEN THE ISSUE OCCURS. THE PROBLEM HAS OCCURRED AT LEAST 30-40 TIMES. ON FIRST START UP ON DRY PAVEMENT, THE FIRST TIME THE BRAKES ARE APPLIED, THE ANTI-LOCK BRAKES ACTIVATE AND THE VEHICLE WILL NOT STOP. IF THE BRAKES ARE RE-APPLIED SEVERAL TIMES, THE ANTI-LOCK WILL DISENGAGE AND THE VEHICLE INDICATES BRAKE FAILURE ON DASH. NO COMPUTER CODES ARE RECORDED HOWEVER ACCORDING TO DEALERSHIP. TWO CASES HAVE BEEN OPENED WITH FORD; FIRST CASE WAS CASE #2802388; SECOND CASE IS CAS3111923XZC1H9; CONTACT IS MARY AT 1-866-631-3788, X 77741. DEALERSHIP HAS DUPLICATED PROBLEM BUT UNABLE TO IDENTIFY CAUSE. IT IS A MATTER OF TIME BEFORE AN ACCIDENT RESULTS FROM DRIVING THIS VEHICLE. I'VE OFFERED TO LEAVE THE VEHICLE FOR EXTENDED TIME SO IT CAN BE DRIVEN AND PROBLEM IDENTIFIED. FORD REPRESENTATIVE (MARY) SAYS THEY ARE UNWILLING TO TAKE VEHICLE FOR EXTENDED TIME. I KEEP TAKING BACK TO DEALER, BUT THEY CONTINUE TO BE UNABLE TO RESOLVE. FORD ENGINEER IS INVOLVED. WE DON?T KNOW WHAT TO DO AND HAVE SERIOUS CONCERNS ABOUT CONTINUING TO DRIVE VEHICLE.
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Jun 23, 2013 - Abingdon, VA - Service Brakes
WHEN MY STEERING STARTED TO SHAKE WHEN I APPLIED THE BRAKES I REMOVED THE WHEEL AND BRAKE CALIPERS TO INSPECT THEM. THE INSIDE ROTOR SURFACE IS NOT AS WIDE AS THE OUTSIDE SO THE BRAKE PADS DO NOT CONTACT THE ENTIRE SURFACE OF THE ROTOR LIKE THE OUTSIDE. IT LOOKS TO ME LIKE THE ROTOR WAS DEFECTIVE WHEN INSTALLED. THE BRAKES HAVE 41000 MILES ON THEM AND ARE LESS THAN HALF WORN OUT. THEY ARE THE ORIGINAL BRAKES.
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Jun 19, 2013 - Lincoln, NE - Service Brakes
WHILE DRIVING HOME FROM WORK AT NORMAL HIGHWAY SPEED ANOTHER DRIVER PULLED OUT IN FRONT OF ME. I WAS ABLE TO STOP, BUT THE TRUCK PULLED HARD TO THE RIGHT. I THOUGHT SOMETHING WAS WRONG WITH THE BRAKES SO TOOK IT TO LOCAL FORD DEALER FOR A CHECK. THE DEALER VERIFIED MY CONCERN, AND FOUND THAT THE FRONT AND REAR BRAKE ROTORS ARE WARPED. WHEN I ASKED THEM WHAT WOULD CAUSE THE ROTORS TO WARP ON A TRUCK WITH ONLY 14,000 MILES ON IT I WAS TOLD HEAT, AND THIS REPAIR WAS NOT COVERED UNDER WARRANTY BECAUSE BRAKES ARE CONSIDERED WEAR PARTS. I CONTACTED FORD CUSTOMER CARE, BUT THEY COULDN'T HELP ME. I CHECKED SAFERCAR.GOV AND FOUND OUT THERE IS A SERVICE BULLETIN ON THE BRAKES OF THIS TRUCK. FORD DIDN'T CARE AND TOLD ME TO HAVE THE REPAIRS MADE TO MY TRUCK AND KEEP THE RECEIPT INCASE THEY ISSUED A RECALL. I WOULD BE REIMBURSE. I HAVE NOT DRIVEN THE TRUCK FOR A MONTH, HOPING FORD WOULD CONTACT ME. WHEN I DID HERE FROM THEM, THEY TOLD ME THEY WERE UNABLE TO BE OF FURTHER ASSISTANCE IN THIS MATTER, AT THIS TIME. FORD MOTOR COMPANY, FORD CUSTOMER CARE, OR THE FORD DEALER WHO SOLD ME THE TRUCK DON'T SEEM TO CARE. I HAVE NEVER ABUSED THIS TRUCK, NEVER PULLED A TRAILER, OR DONE ANYTHING TO CAUSE THIS PROBLEM. I'M GLAD I NEVER HAD TO USE THIS AS A REAL TRUCK,
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Apr 29, 2013 - Wexford, PA - Service Brakes
BRAKES ARE INEFFECTIVE IN A PANIC STOP. ON DRY PAVEMENT THE BRAKES CANNOT BE APPLIED HARD ENOUGH TO LOCK THE WHEELS AND ACTIVATE THE ABS FUNCTION. STOPPING DISTANCES ARE MUCH LONGER THAN NORMAL AND SAFE. COMPARED TO OTHER F150'S WITH HE SAME BODY STYLE AND ENGINE THE BRAKES ARE DRASTICALLY DIFFERENT AND MUCH WORSE IN STOPPING DISTANCES (ROUGH TEST STOP FROM 30 MPH IN 28 FT COMPARED TO 15 FT, STOP FROM 40 MPH IN 46FT COMPARED TO 28 FT) DEALER HAS ATTEMPTED REPAIR 4 TIMES WITH NO IMPROVEMENT AT ALL AND NOW FORD HAS DETERMINED THAT THE BRAKES ARE FUNCTIONING NORMALLY AND THAT "SOME TRUCKS WILL STOP BETTER THAN OTHERS". IF THIS IS IN FACT TRUE THERE MAY BE MANY F150'S ON THE ROAD WITH SUBSTANDARD BRAKES WHICH THE OWNERS MAY NOT SUSPECT BECAUSE THEY HAVE NOT BEEN TESTED IN EMERGENCY SITUATIONS. MY VEHICLE IS DRAMATICALLY WORSE THAN OTHER F150'S THAT I HAVE DRIVEN AND I AM BEING TOLD THAT IT IS FUNCTIONING NORMALLY. NORMAL IN THIS INSTANCE IS NOT SAFE.
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Jul 01, 2012 - Prattville, AL - Service Brakes
STEERING WHEEL SHAKES REAL BAD ON STOPPING THE HARDER THE STOP THE WORSE IT SHAKES THIS TRUCK HAS 16000 MILES ON IT NOW AND THE PROBLEM SEEMS TO HAVE STARTED AFTER THE 1ST SERVICE AND TIRE ROTATION (ABOUT 8500 MILES) ALTHOUGH IT DID NOT START IMMEDIATELY AFTER BUT RATHER SEEMED TO GET WORSE OVER TIME FROM THAT POINT I BELIEVE THAT IT IS WARPED BRAKE ROTORS POSSIBLY FROM CHEAP OR DEFECTIVE OEM PARTS THE TRUCK HAS NEVER BEEN OFF ROAD OR ABUSED JUST DAILY DRIVE TO FROM WORK 19 MILES EACH WAY.
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